Epson TM-S9000 Assembly instructions

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Epson®TM-S9000 Multifunction Teller Device
The most feature-rich teller device in its class.
Helpful Tips
Initial
Setup Out of the Box
Unpack and follow the directions provided in the box. Take care to removeall shipping tape and protective
foam from the device. Connect the USB cable and power
cable, insert the roll paper and ink cartridge. The
initialization on a
brand-new unit will take approximately 5 minutes. The unit is ready when the power LED
remains solid green and all other LEDs are off.
The
Scanner Has Been in Use and Now is Not Working
Check the
LEDs on the unit.
Power LED is
Off
Check power adapter or try a different power socket.Replace the unit if there is no
power.
Power LED
Solid Green, Ink LED Flashing Amber
Ink is low but not out.
This is only an indication for low ink, user can continue to scan or print.
Power LED
Solid Green, Error LED Solid Amber, Ink LED Solid Amber
Ink is out and new ink cartridge must be installed. Ink cartridge must be replaced to continue scanning and
printing.
Document LED is
Blinking
Printer is waiting for
cut sheet/check to be inserted.
Document LED is
Solid
Ready
to process the document.
EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Copyright 2018 Epson America, Inc.
Website: https://epson.com/support/sl/s
Phone: [phone] (M-F 6 a.m.-8 p.m. PT, Sat. 7 a.m.-4 p.m. PT)

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Helpful Tips
Epson®TM-S9000 Multifunction Teller Device
The most feature-rich teller device in its class.
Error LED is flashing
Blinking
continuously: Close the paper door.
Blinking 2
times: Mechanism position error; power cycle the unit.
Blinking 3
time: Maintenance error; request scanner replacement.
Blinking 4
times: Clear the paper jam and power cycle.
Blinking 6
times: Double feed error; re-insert jammed checks.
Blinking 7
times: IJ mechanism error; request scanner replacement.
Blinking 8
times: Double feed detector noise error, request scanner replacement.
Printing
Self-Test Page on Roll Paper
While pressing the feed button, turn the printer ON to
print.
Printing Self
-test Page on Cut Sheet
While pressing the cleaning button, turn the printer ON to print. You will need multiple
cut sheet papers to
complete the self
-
test page. If you receive a call for endorsement/checkvalidation issue, have the user print
a self
-test page on a cut sheet to ensure that the inkjet printer is functioning properly.
Ink Cleaning
If the printout on the cut sheet has broken
lines, advise the user to run the ink
cleaning process. Press the
ink cleaning button for 3 seconds to
begin the process.
Paper Jam
Pull the levers on each of the 3 doors and open. Carefully remove the jammedpaper. Close all covers to
recover from the error condition.
Device Cleaning
For best results, recommendedonce a week or every 2,000
passes. At a minimum, clean every
6 months or
every 100,000 passes. To clean the lens, open the cover and wipe the glass area
with a soft dry cloth.
Clean the lens if user is reporting a black vertical line on the scanned
image.
Before Contacting Customer
Help
Capture the following information: Scanner location and serial
number; Problem description; LED pattern;
Troubleshooting steps
performed; Conclusion.
EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Copyright 2018 Epson America, Inc.
Website: https://epson.com/support/sl/s
Phone: [phone] (M-F 6 a.m.-8 p.m. PT, Sat. 7 a.m.-4 p.m. PT)