Epson WorkForce Pro WF-C878RB User manual

User's Guide
Printing
Copying
Scanning
Faxing (Fax-Capable Printers Only)
Maintaining the Printer
Solving Problems
NPD6338-06 EN

Contents
Guide to This Manual
IntroductiontotheManuals...................8
SearchingforInformation....................8
PrintingOnlythePagesYouNeed.............. 9
AboutisManual......................... 9
MarksandSymbols.......................9
Notes on Screenshots and Illustrations. . . . . . . . 10
OperatingSystemReferences...............10
Trademarks..............................11
Copyright...............................12
Important Instructions
SafetyInstructions.........................15
SafetyInstructionsforInk................. 16
PrinterAdvisoriesandWarnings.............. 16
Advisories and Warnings for Setting Up the
Printer................................16
Advisories and Warnings for Using the Printer. . 17
Advisories and Warnings for Using the
Touchscreen........................... 17
Advisories and Warnings for Using the
PrinterwithaWirelessConnection...........17
Advisories and Warnings for Transporting or
StoringthePrinter.......................18
NotesontheAdministratorPassword...........18
Default Value of the Administrator Password. . . .18
Administrator Password Has Not Been Set. . . . . 18
ChangingtheAdministratorPassword........19
Operations that Require You to Enter the
AdministratorPassword...................19
InitializingtheAdministratorPassword....... 19
ProtectingYourPersonalInformation...........19
Part Names and Functions
Front...................................21
Rear...................................25
Guide to the Control Panel
ControlPanel............................ 28
Home Screen Conguration..................29
GuidetotheNetworkIcon.................30
MenuScreenConguration..................31
Job/StatusScreenConguration...............32
ReserveJob............................32
EnteringCharacters........................33
ViewingAnimations....................... 33
Loading Paper
PaperHandlingPrecautions..................36
PaperSizeandTypeSettings..................37
ListofPaperType....................... 37
ListofDetectedPaperSizes................ 38
LoadingPaper............................38
LoadingEnvelopes.......................39
LoadingPre-punchedPaper................39
LoadingLongPapers.....................40
Placing Originals
PlacingOriginals..........................42
Detecting the Original Size Automatically. . . . . . . . 44
Originals that are not Supported by the ADF. . . . . . 44
Inserting and Removing a Memory
Device
InsertinganExternalUSBDevice..............47
RemovinganExternalUSBDevice.............47
SharingDataonaMemoryDevice.............47
Printing
PrintingDocuments........................50
PrintingfromaComputer-Windows.........50
Printing a Document Using the PostScript
PrinterDriver(Windows)................. 73
PrintingfromaComputer-MacOS..........77
Printing Using a PostScript Printer Driver -
MacOSX.............................85
Printing PDF Files from a Memory Device. . . . . 90
Printing Documents from Smart Devices (iOS). . 91
Printing Documents from Smart Devices
(Android).............................92
PrintingonEnvelopes...................... 94
Printing on Envelopes from a Computer
(Windows)............................ 94
Printing on Envelopes from a Computer
(MacOS)..............................94
PrintingPhotos...........................94
Printing JPEG Files from a Memory Device. . . . .94
Printing TIFF Files from a Memory Device. . . . . 96
2

PrintingWebPages........................ 97
PrintingWebPagesfromSmartDevices.......97
PrintingUsingaCloudService................97
Registering to Epson Connect Service from
theControlPanel........................98
Copying
AvailableCopyingMethods................. 100
CopyingOriginals......................100
Copyingon2-Sides..................... 100
CopyingbyEnlargingorReducing..........101
Copying Multiple Originals onto One Sheet. . . .102
CopyinginPageOrder...................103
Copying Originals Using Good Quality. . . . . . . 103
CopyingIDcard....................... 104
CopyingBooks.........................104
BasicMenuOptionsforCopying............. 104
ColorMode:.......................... 105
Density:..............................105
PaperSetting:..........................105
Reduce/Enlarge:........................105
OriginalType:.........................105
2-Sided:..............................106
AdvancedMenuOptionsforCopying..........106
Multi-Page:...........................106
OriginalSize:..........................106
Finishing:............................ 106
MixedSizeOriginals:....................107
Orientation(Original):...................107
Book->2Pages:........................ 107
ImageQuality:.........................107
BindingMargin:........................107
ReducetoFitPaper:.....................108
RemoveShadow:.......................108
RemovePunchHoles:....................108
IDCardCopy:.........................108
Scanning
AvailableScanningMethods.................110
ScanningOriginalstoaNetworkFolder........ 110
Destination Menu Options for Scanning to a
Folder...............................111
Scan Menu Options for Scanning to a Folder. . . 112
Scanning Originals to an Email. . . . . . . . . . . . . . . 113
Recipient Menu Options for Scanning to an
Email................................114
Scan Menu Options for Scanning to an Email. . 114
ScanningOriginalstoaComputer............ 116
ScanningOriginalstoaMemoryDevice........118
Basic Menu Options for Scanning to a
MemoryDevice........................118
Advanced Menu Options for Scanning to a
MemoryDevice........................119
ScanningOriginalstotheCloud..............120
Basic Menu Options for Scanning to the Cloud. 120
Advanced Menu Options for Scanning to the
Cloud............................... 121
ScanningUsingWSD......................122
SettingUpaWSDPort...................122
ScanningOriginalstoaSmartDevice..........124
Faxing (Fax-Capable Printers Only)
BeforeUsingFaxFeatures...................126
OverviewofthisPrinter'sFaxFeatures.........126
Feature:SendingFaxes...................126
Feature:ReceivingFaxes..................127
Feature: PC-FAX Send/Receive
(Windows/MacOS).....................128
Features:VariousFaxReports..............129
Feature:StatusorLogsforFaxJobs..........129
Feature:FaxBox........................130
Feature: Security when Sending and
ReceivingFaxes........................130
Features:OtherUsefulFeatures.............131
SendingFaxesUsingthePrinter..............131
SelectingRecipients.....................132
VariousWaysofSendingFaxes.............133
ReceivingFaxesonthePrinter............... 139
ReceivingIncomingFaxes.................139
ReceivingFaxesbyMakingaPhoneCall......141
Saving and Forwarding Received Faxes. . . . . . . 143
Viewing Received Faxes on the Printer's LCD
Screen...............................144
MenuOptionsforFaxing...................145
Recipient.............................145
FaxSettings...........................145
More................................147
MenuOptionsforFaxBox..................149
Inbox/Condential......................149
StoredDocuments:......................151
PollingSend/Board..................... 152
CheckingtheStatusorLogsforFaxJobs........155
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/NotForwarded)...................155
CheckingFaxJobsinProgress..............157
CheckingtheFaxJobHistory..............157
3

ReprintingReceivedDocuments............157
SendingaFaxfromaComputer..............158
Sending Documents Created Using an
Application(Windows).................. 158
Sending Documents Created Using an
Application(MacOS)....................161
ReceivingFaxesonaComputer...............162
CheckingforNewFaxes(Windows).........163
CheckingforNewFaxes(MacOS).......... 164
Canceling the Feature that Saves Incoming
FaxestotheComputer...................165
Maintaining the Printer
CheckingtheConsumablesStatus.............167
Improving Paper Feeding Problems for Paper
Cassette................................167
Improving Print, Copy, Scan, and Fax Quality. . . . 168
AdjustingthePrintQuality................168
CheckingandCleaningthePrintHead.......169
RunningPowerCleaning.................170
Preventingnozzleclogging................171
AligningRuledLines....................171
CleaningthePaperPathforInkSmears.......172
CleaningtheScannerGlass................172
CleaningtheADF...................... 174
AdjustingPrintQualityperPaper...........177
SavingPower............................178
SavingPower(ControlPanel)..............178
Installing or Uninstalling Applications Separately. 179
InstallingtheApplicationsSeparately........ 179
InstallingaPostScriptPrinterDriver.........181
AddingthePrinter(forMacOSOnly)........182
UninstallingApplications.................182
Updating Applications and Firmware. . . . . . . . 184
MovingandTransportingthePrinter.......... 186
MovingthePrinter......................186
TransportingthePrinter..................187
Replacing Maintenance Rollers in Paper Cassette 1 188
Replacing Maintenance Rollers in Paper
Cassette2to4...........................193
Solving Problems
ePrinterDoesNotWorkasExpected........199
ePrinterDoesNotTurnOnorO........199
Power Turns O Automatically.............199
Paper Does Not Feed or Eject Correctly. . . . . . .200
CannotPrint..........................205
CannotStartScanning...................223
CannotSendorReceiveFaxes..............235
Error Code is Displayed on the Status Menu. . . 250
Cannot Operate the Printer as Expected. . . . . . 256
A Message is Displayed on the LCD Screen. . . . . . 261
PaperGetsJammed.......................263
PreventingPaperJams...................263
ItisTimetoReplaceInkSupplyUnits..........264
InkSupplyUnitHandlingPrecautions........264
ReplacingInkSupplyUnits................265
It is Time to Replace the Maintenance Box. . . . . . .265
Maintenance Box Handling Precautions. . . . . . 265
ReplacingaMaintenanceBox..............266
Printing, Copying, Scanning, and Faxing
QualityisPoor...........................266
PrintQualityisPoor.....................266
CopyQualityisPoor.................... 274
ScannedImageProblems.................280
e QualityoftheSentFaxisPoor..........282
ReceivedFaxQualityisPoor...............284
Cannot Solve Problem Aer Trying All Solutions. .285
Cannot Solve Printing or Copying Problems. . . 285
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
ConnectedtotheNetwork..................287
Using a Network Printer from a Second
Computer............................287
Using a Network Printer from a Smart Device. . 288
Re-settingtheNetworkConnection........... 288
WhenReplacingtheWirelessRouter.........288
WhenChangingtheComputer.............289
Changing the Connection Method to the
Computer............................290
Making Wi-Fi Settings from the Control Panel. .292
Connecting a Smart Device and Printer Directly
(Wi-FiDirect)...........................294
AboutWi-FiDirect..................... 294
Connecting to an iPhone, iPad or iPod touch
usingWi-FiDirect......................295
Connecting to Android Devices using Wi-Fi
Direct...............................298
Connecting to Devices other than iOS and
AndroidusingWi-FiDirect...............300
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................303
Changing the Wi-Fi Direct (Simple AP)
SettingsSuchastheSSID.................303
CheckingtheNetworkConnectionStatus.......304
4

Checking the Network Connection Status
fromtheControlPanel...................304
PrintingaNetworkConnectionReport.......305
PrintingaNetworkStatusSheet............ 311
Checking the Network of the Computer
(Windowsonly)........................311
Using Optional Items
ListofOptionalItems......................314
WiringCodeswithClamps................315
PrinterStand............................315
InstallingthePrinterStand................315
Moving the Printer While the Printer Stand is
Attached.............................321
Printer Stand Specications............... 322
PaperCassetteUnit....................... 322
InstallingthePaperCassetteUnits.......... 322
Setting the Paper Cassette Unit in the Printer
Driver...............................327
Moving the Printer While the Paper Cassette
UnitsareAttached......................329
ProblemswiththePaperCassetteUnit....... 329
PaperCassetteUnitSpecications...........329
Product Information
PaperInformation........................332
AvailablePaperandCapacities.............332
UnavailablePaperTypes..................338
ConsumableProductsInformation............339
InkSupplyUnitCodes...................339
MaintenanceBoxCode...................339
MaintenanceRollersCodes................339
SowareInformation......................340
Soware forPrinting.................... 340
SowareforScanning....................345
SowareforFaxing..................... 347
SowareforPackageCreation..............348
Soware for Making Settings or Managing
Devices..............................348
Soware forUpdating................... 351
SettingsMenuList........................351
GeneralSettings........................351
PrintCounter..........................377
SupplyStatus..........................377
Maintenance..........................377
Language.............................378
PrinterStatus/Print..................... 379
ContactsManager......................379
UserSettings..........................380
AuthenticationDeviceStatus.............. 380
EpsonOpenPlatformInformation..........380
ProductSpecications..................... 380
PrinterSpecications....................380
Scanner Specications...................381
ADF Specications......................382
Fax Specications (Fax-capable Printers Only). .382
UsingPortforthePrinter.................383
Interface Specications...................385
Network Specications...................385
PostScriptLevel3Compatibility............388
SupportedirdPartyServices.............388
Memory Device Specications............. 389
Supported Data Specications..............389
Dimensions...........................390
ElectricalSpecications.................. 390
Environmental Specications..............391
InstallationLocationandSpace.............391
SystemRequirements....................393
FontSpecications........................393
AvailableFontsforPostScript..............393
AvailableFontsforPCL(URW)............ 394
ListofSymbolSets......................396
EpsonBarCodeFonts(WindowsOnly).......399
RegulatoryInformation....................407
StandardsandApprovals................. 407
GermanBlueAngel.....................409
RestrictionsonCopying..................409
Administrator Information
ConnectingthePrintertotheNetwork.........412
BeforeMakingNetworkConnection.........412
Connecting to the Network from the Control
Panel................................414
SettingstoUsethePrinter...................416
UsingthePrintFunctions.................416
SettingUpUniversalPrint(Microso)....... 424
SettingUpAirPrint..................... 424
ConguringaMailServer.................425
SettingaSharedNetworkFolder............429
MakingContactsAvailable................445
PreparingtoScan.......................457
Making Fax Features Available (Fax-Capable
PrintersOnly).........................459
Making Basic Operation Settings for the Printer 475
ProblemswhenMakingSettings............478
ManagingthePrinter......................480
Introduction of Product Security Features. . . . . 480
AdministratorSettings...................481
5

RestrictingAvailableFeatures..............490
DisablingtheExternalInterface............ 492
MonitoringaRemotePrinter..............493
BackingUptheSettings..................495
AdvancedSecuritySettings..................496
Security Settings and Prevention of Danger. . . . 497
ControllingUsingProtocols...............498
UsingaDigitalCerticate.................503
SSL/TLS Communication with the Printer. . . . .508
Encrypted Communication Using IPsec/IP
Filtering..............................509
Connecting the Printer to an IEEE802.1X
Network............................. 521
SolvingProblemsforAdvancedSecurity......524
UsingEpsonOpenPlatform...............530
EpsonRemoteServicesInformation...........531
Where to Get Help
TechnicalSupportWebSite..................533
ContactingEpsonSupport..................533
BeforeContactingEpson................. 533
HelpforUsersinEurope..................533
HelpforUsersinTaiwan..................533
HelpforUsersinAustralia................534
HelpforUsersinNewZealand.............534
HelpforUsersinIndonesia................535
HelpforUsersinMalaysia................ 538
HelpforUsersinthePhilippines............539
HelpforUsersinSingapore............... 539
HelpforUsersinailand................540
HelpforUsersinVietnam................ 540
HelpforUsersinIndia...................540
HelpforUsersinHongKong..............541
6

Guide to This Manual
IntroductiontotheManuals...........................................8
SearchingforInformation.............................................8
PrintingOnlythePagesYouNeed.......................................9
AboutisManual..................................................9
Trademarks...................................................... 11
Copyright........................................................12

Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏Start Here (paper manual)
Provides you with information on setting up the printer, installing the soware, and so on.
❏Pin-up Manuals (digital manual)
Provides you with a single sheet outlining the procedures for commonly used functions. Since this can be
printed as a poster, you can put it up on a wall near the printer for quick and easy reference.
❏User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏Paper manual
Visit the Epson Europe support website at http://www.epson.eu/support, or the Epson worldwide support
website at http://support.epson.net/.
❏Digital manual
To view the Web manual, visit the following website, enter the product name, and then go to Support.
http://epson.sn
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Acrobat Reader DC on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Guide to This Manual > Searching for Information
8

Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏Windows: Hold down Alt. and then press ←.
❏Mac OS: Hold down the command key, and then press ←.
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
Guide to This Manual > About This Manual > Marks and Symbols
9

c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
&Links to related sections.
Notes on Screenshots and Illustrations
❏Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏Illustrations used in this manual are examples only. Although there may be slight dierences depending on the
model, the method of operation is the same.
❏Some of the menu items on the LCD screen vary depending on the model and settings.
❏You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏Microso
®
Windows
®
10 operating system
❏Microso
®
Windows
®
8.1 operating system
❏Microso
®
Windows
®
8 operating system
❏Microso
®
Windows
®
7 operating system
❏Microso
®
Windows Vista
®
operating system
❏Microso
®
Windows
®
XP operating system
❏Microso
®
Windows
®
XP Professional x64 Edition operating system
❏Microso
®
Windows Server
®
2019 operating system
❏Microso
®
Windows Server
®
2016 operating system
❏Microso
®
Windows Server
®
2012 R2 operating system
❏Microso
®
Windows Server
®
2012 operating system
❏Microso
®
Windows Server
®
2008 R2 operating system
❏Microso
®
Windows Server
®
2008 operating system
❏Microso
®
Windows Server
®
2003 R2 operating system
❏Microso
®
Windows Server
®
2003 operating system
Guide to This Manual > About This Manual > Operating System References
10

Mac OS
In this manual, "Mac OS" is used to refer to Mac OS X v10.6.8 or later.
Trademarks
❏EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏libti
Copyright © 1988-1997 Sam Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏Microso
®
, Windows
®
, Windows Server
®
, and Windows Vista
®
are registered trademarks of Microso
Corporation.
❏Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, iTunes, TrueType,
and iBeacon are trademarks of Apple Inc., registered in the U.S. and other countries.
❏Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏Chrome, Google Play, and Android are trademarks of Google LLC.
❏Adobe, Acrobat, Photoshop, PostScript
®
3™, and Reader are either registered trademarks or trademarks of
Adobe in the United States and/or other countries.
❏Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype
Corporation registered in the United States Patent and Trademark Oce and may be registered in certain
jurisdictions.
❏ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf
Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark
Oce and may be registered in certain other jurisdictions.
❏Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Oce and may be registered in certain other jurisdictions.
❏Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
Guide to This Manual > Trademarks
11

❏CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv
are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
❏Antique Olive is a trademark of M. Olive.
❏Marigold and Oxford are trademarks of AlphaOmega Typography.
❏Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent
and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its
licensee Linotype GmbH.
❏ITC Avant Garde Gothic, Bookman, Zapf Chancery and Zapf Dingbats are trademarks of International
Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in
certain jurisdictions.
❏PCL is the registered trademark of Hewlett-Packard Company.
❏Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
❏microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
❏Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏Mopria
®
and the Mopria
®
Logo are registered and/or unregistered trademarks and service marks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
❏General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Guide to This Manual > Copyright
12

Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2022 Seiko Epson Corporation
e contents of this manual and the specications of this product are subject to change without notice.
Guide to This Manual > Copyright
13

Important Instructions
SafetyInstructions................................................. 15
PrinterAdvisoriesandWarnings.......................................16
NotesontheAdministratorPassword................................... 18
ProtectingYourPersonalInformation................................... 19

Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏Be sure your AC power cord meets the relevant local safety standard.
❏Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏Place the printer near a wall outlet where the plug can be easily unplugged.
❏Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏Do not use a telephone to report a gas leak in the vicinity of the leak.
❏e printer is heavy and should not be lied or carried by less than four people. If paper cassettes are installed,
uninstall all paper cassettes. When liing the printer, four people should assume the correct positions as shown
below.
Important Instructions > Safety Instructions
15

Safety Instructions for Ink
❏Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏If ink gets on your skin, wash the area thoroughly with soap and water.
❏If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏If ink gets into your mouth, see a doctor right away.
❏Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏Do not block or cover the vents and openings in the printer.
❏Use only the type of power source indicated on the printer's label.
❏Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏Avoid electrical outlets controlled by wall switches or automatic timers.
❏Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏When installing the printer on the oor, install the optional printer stand. e printer may fall without the
printer stand.
❏Allow space above the printer so that you can fully raise the document cover.
❏Leave enough space in front of the printer for the paper to be fully ejected.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Setting Up the Printer
16

❏Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Related Information
&“Installation Location and Space” on page 391
Advisories and Warnings for Using the Printer
❏Do not insert objects through the slots in the printer.
❏Do not put your hand inside the printer during printing.
❏Do not touch the white at cable inside the printer.
❏Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏Do not move the print head by hand; otherwise, you may damage the printer.
❏Be careful not to trap your ngers when closing the scanner unit.
❏Do not press too hard on the scanner glass when placing the originals.
❏Always turn the printer o using the
P button. Do not unplug the printer or turn o the power at the outlet
until the
P light stops ashing.
❏If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Touchscreen
❏e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Important Instructions > Printer Advisories and Warnings > Advisories and Warnings for Using the Printer with …
17

Advisories and Warnings for Transporting or Storing the Printer
❏When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏Before transporting the printer, make sure that the print head is in the home (far right) position.
Notes on the Administrator Password
is printer allows you to set an administrator password to prevent unauthorized access or changes to the device
settings and network settings stored in the product when connecting to a network.
Default Value of the Administrator Password
e default value of the administrator password is printed on the label on the product itself, such as the one shown.
e position where the label is attached depends on the product, such as the side where the cover is opened, the
back, or the bottom.
e following illustration is an example of the label attachment position on the side of the printer where the cover
opens.
If both labels (1) and (2) are attached, the value next to PASSWORD written on the label in (1) is the default value.
In this example, the default value is 03212791.
If only label (2) is attached, the serial number printed on the label in (2) is the default value. In this example, the
default value is X3B8153559.
Administrator Password Has Not Been Set
Set a password on the password entry screen that is displayed when you access Web Cong.
Related Information
&“Running Web Cong on a Web Browser” on page 348
Important Instructions > Notes on the Administrator Password > Administrator Password Has Not Been Set
18

Changing the Administrator Password
It can be changed from the printer control panel and Web Cong. When changing the password, set it with at least
8 single-byte alphanumerical characters and symbols.
Related Information
&“Conguring the Administrator Password” on page 481
Operations that Require You to Enter the Administrator Password
If you are prompted to enter the administrator password when performing the following operations, enter the
administrator password set on the printer.
❏When updating the rmware of the printer from a computer or smart device
❏When logging on to the advanced settings of Web Cong
❏When setting using an application, such as Fax Utility, that can change the printer's settings.
❏When selecting a menu on the printer's control panel that has been locked by your administrator.
Related Information
&“Lock Setting Items for General Settings Menu” on page 483
Initializing the Administrator Password
You can return the administrator password to the default settings from the administrator settings menu. If you
have forgotten your password and cannot return to the default settings, you need to contact Epson Support to
request service.
Related Information
&“Conguring the Administrator Password from the Control Panel” on page 481
&“Conguring the Administrator Password from a Computer” on page 482
&“Where to Get Help” on page 532
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Settings > General Settings > System Administration > Restore Default Settings > Clear
All Data and Settings on the control panel. Also, make sure you delete the printer's internal memory data by
selecting Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font,
Macro, and Working Area on the control panel.
Important Instructions > Protecting Your Personal Information
19

Part Names and Functions
Front...........................................................21
Rear............................................................25