Epson Stylus Pro 9900 Installation and maintenance instructions

Epson Stylus®Pro 7900/9900
Network Guide

2Copyright and Trademarks
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
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permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the
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Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or
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result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or
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Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Info-ZIP copyright and license
This is version 2007-Mar-4 of the Info-ZIP license. The definitive version of this document should
be available at ftp://ftp.info-zip.org/pub/infozip/license.html indefinitely and a copy at
http://www.info-zip.org/pub/infozip/license.html.
Copyright © 1990-2007 Info-ZIP. All rights reserved.
For the purposes of this copyright and license, “Info-ZIP” is defined as the following set of
individuals:
Mark Adler, John Bush, Karl Davis, Harald Denker, Jean-Michel Dubois, Jean-loup
Gailly, Hunter Goatley, Ed Gordon, Ian Gorman, Chris Herborth, Dirk Haase, Greg
Hartwig, Robert Heath, Jonathan Hudson, Paul Kienitz, David Kirschbaum, Johnny
Lee, Onno van der Linden, Igor Mandrichenko, Steve P. Miller, Sergio Monesi, Keith
Owens, George Petrov, Greg Roelofs, Kai Uwe Rommel, Steve Salisbury, Dave Smith,
Steven M. Schweda, Christian Spieler, Cosmin Truta, Antoine Verheijen, Paul von
Behren, Rich Wales, Mike White.

Copyright and Trademarks 3
Permission is granted to anyone to use this software for any purpose, including commercial
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following restrictions:
General Notice: Other product names used herein are for identification purposes only and may be
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This information is subject to change without notice.
© 2008 Epson America, Inc. 10/08
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4
Contents
Chapter 1 Introduction
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Features of the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Network Interface Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Status lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Network connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Terms and Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Chapter 2 Setting Up Your System for Network Printing
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installing Network Components on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Up the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting the Network Interface to the Network . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 3 Network Software
EpsonNet Config for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
EpsonNet Config for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

5
EpsonNet Config with Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring the Network Interface Using EpsonNet Config With a Web Browser . 32
Opening Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 4 Troubleshooting
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Chapter 5 Tips for Administrators
Network Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Setting an IP Address on the Printer’s Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Index

6Introduction
Chapter 1
Introduction
About Your Printer
Your printer has a built-in Ethernet interface and can connect anywhere on
your network using 10Base-T or 100Base-TX. The built-in Ethernet interface
automatically selects the correct link speed and network protocols when it
connects to the network.
The network interface supports multiple protocols and automatically detects
the protocols being used on your network. You can print from Microsoft®
Windows®and Mac OS®X applications.
If you want to configure the network interface to use TCP/IP and SNMP
network protocols, use EpsonNet Config. The configuration utility is provided
with your printer, and allows you to quickly and easily configure the network
interface.
Note:
The EpsonNet Config utility configures the network interface to work only with
protocols that exist on your network. This does not imply that you can use all of the
above-mentioned protocols on your network or operating system. The protocols that
the network interface can use may vary depending on the operating system and the
network configuration.
About This Guide
This Network Guide contains information about using the network interface on
a network. It includes how to set up the network interface, install the
configuration software, and configure your printer and computer network
settings.
For information about your printer, see your Printer Guide or User’s Guide.

Introduction 7
Note:
❏This guide is written for network administrators, and many of the steps included
in this guide require detailed network knowledge and administrator rights.
❏The term “network administrator” in this guide refers to the person responsible for
maintaining the network. “Administrator” is synonymous with “Supervisor.”
❏The term “network interface” refers to the built-in Ethernet interface of the printer
in this guide.
❏Some screen shots in this guide may list a printer name other than your printer.
This does not alter the instructions.
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Operating Environment
The network interface supports the following environments.
OS Protocol
Windows Vista
Windows XP (Home, Professional)
TCP/IP (using LPR, Standard TCP/IP Port)
Mac OS X 10.5
Mac OS X 10.4
Bonjour
TCP/IP

8Introduction
Features of the Network Interface
❏Connects your Epson printer using a built-in Ethernet interface, which is
called the network interface in this manual, to the network.
❏Supports multiple protocols, such as TCP/IP and Bonjour.
❏Supports both 10Base-T and 100Base-TX.
❏Supports DHCP.
❏Supports Automatic Private IP Addressing (APIPA) that assigns an IP
address automatically to the network interface even if there is no DHCP
server on the network.
❏Supports the Dynamic DNS function.
❏Supports SNMP.
❏Supports SNTP (Simple Network Time Protocol).
❏Supports Bonjour on Mac OS X 10.4 or later.

Introduction 9
Network Interface Operation
Status lights
The status lights provide you with important information on the operation of
the network interface.
The light on the left indicates whether the network interface is connected to a
10Base-T (green) or 100Base-TX (orange) network.
The light on the right flashes when data is being transmitted.
If the light on the left is solid green and the light on the right is off, the printer
is not connected to the network.
Network connector
The RJ-45 connector is used to connect an Ethernet cable to a network. You
can use an Ethernet cable for both 10Base-T and 100Base-TX.
cCaution:
You must use a Category-5 or higher shielded twisted-pair cable to connect the
network interface to a network.
Indicates connection
type
Flashes when data
is received
RJ-45 connector

10 Introduction
About the Software
The software CD provided with your printer includes the following network
software.
❏EpsonNet Config for Windows is a Windows-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
for Windows” on page 29.
❏EpsonNet Config for Macintosh is a Macintosh-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
for Macintosh” on page 30.
❏EpsonNet Config with Web Browser is a web-based configuration utility
that allows you to configure the network interface. See “EpsonNet Config
with Web Browser” on page 30.
Terms and Concepts
Configuration -- a prepared set of conditions for proper operation of a device.
Configuring the network interface is to prepare it to work with protocols
available on a network.
DHCP -- a dynamic host configuration protocol. It is a protocol that assigns
dynamic IP addresses to devices on a network.
Protocol -- a rule that controls how data or information is exchanged through
a network. Computers and software cannot communicate with each other
using different protocols.
TCP/IP -- Transmission Control Protocol/Internet Protocol, a layer of protocols
that provides communication between nodes on a network.

Setting Up Your System for Network Printing 11
Chapter 2
Setting Up Your System for Network Printing
Overview
This section describes the general procedure on how to set up the network
interface.
1. Check the network interface operation.
Check the functions and operations of the network interface, such as the
status lights. See “Network Interface Operation” on page 9 for details.
2. Install the necessary network components on your computers.
Make sure that the necessary network components (such as TCP/IP) are
installed on your computers, and network settings (such as the IP address,
subnet mask, etc.) are set.
3. Connect the network interface to the network.
Connect the network interface to the network. See “Connecting the
Network Interface to the Network” on page 16 for details.
4. Configure the network interface and install the printer driver.
See “Configuring the Network Interface” on page 17 for details.
5. If necessary, configure the network settings of the network interface using
EpsonNet Config.
Configure the network interface using EpsonNet Config. For Windows
users, see “About EpsonNet Config” on page 29. For Macintosh users, see
“About EpsonNet Config” on page 30.

12 Setting Up Your System for Network Printing
Installing Network Components on Your Computer
Before configuring the network interface and printing from the computer, you
need to install the necessary network components (such as TCP/IP) and
assign an IP address and subnet mask for your computer, depending on the
printing method you want to use. See the section in this chapter appropriate
for your operating system.
Windows Vista
For Windows Vista, use the following procedure to install the necessary
components.
Note:
❏The Windows operating system CD may be required during the installation.
❏When using TCP/IP for printing, you need to set the IP address, the subnet mask,
and the default gateway of the computer.
1. Click , click Control Panel, and then click View network status and
tasks or double-click Network and Sharing Center.
2. Click View Status, and then click the Properties button.
Note:
If the User Account Control screen appears, click the Continue button.

Setting Up Your System for Network Printing 13
3. Check if the following network components are in the list. If they are
already installed, go to “Network Software” on page 29.
The following table lists the network components required for configuring
the network interface with EpsonNet Config.
The following table lists the network components required for network
printing.
4. If the necessary components are not in the list, click Install to install them.
5. Double-click Internet Protocol Version 4 (TCP/IPv4) on the Local Area
Connection Properties dialog box to open the Internet Protocols Version 4
(TCP/IPv4) Properties dialog box. Set the IP address, the subnet mask,
etc. and then click OK.
6. Restart the computer.
The necessary components are now installed. Go to the section “Connecting
the Network Interface to the Network” on page 16.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)
Printing method Necessary components
LPR printing Internet Protocol (TCP/IP)

14 Setting Up Your System for Network Printing
Windows XP
For Windows XP, use the following procedure to install the necessary
components.
Note:
The Windows XP CD may be required during the installation.
1. Click Start, highlight Control Panel, and then click Network and Internet
Connections. Select Network Connections.
2. Under LAN or High-Speed Internet, click the Local Area Connection
icon.
3. Under Network Tasks, click Change settings of this connection.
4. Check if the following network components are in the list. If they are
already installed, go to “Network Software” on page 29.
The following table lists the network components required for configuring
the network interface with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)

Setting Up Your System for Network Printing 15
The following table lists the components required for network printing.
5. If the necessary components are not in the list, click Install to install them.
6. For LPR printing:
Double-click Internet Protocol (TCP/IP) on the Local Area Connection
Properties dialog box to open the Internet Protocols (TCP/IP) Properties
dialog box. Set the IP address, the subnet mask, etc. and then click OK.
7. Restart the computer.
The necessary components are now installed. Go to the section “Connecting
the Network Interface to the Network” on page 16.
Mac OS X
To assign an IP address, subnet mask, etc. to your Macintosh, follow the
steps below.
1. From the Apple menu, select System Preferences.
2. Open the Network control panel. Click the TCP/IP tab.
Note:
For Mac OS X 10.5, select Ethernet as the connecting method on the Network
control panel, select the method to assign the IP address from the Configure
menu, and then assign the IP address.
3. Select Built-in Ethernet from the Show pull down menu.
4. Assign an IP address and other settings if necessary.
5. Click the Apply Now button to save any changes.
Go to the section “Connecting the Network Interface to the Network” on
page 16.
Printing method Necessary components
LPR printing Internet Protocol (TCP/IP)

16 Setting Up Your System for Network Printing
Setting Up the Network Interface
Connecting the Network Interface to the Network
Follow the instructions below to connect the network interface to the network.
1. Make sure that your printer is turned off.
2. Connect one end of the network cable to the RJ-45 connector on the
network interface, and the other end to the network.
cCaution:
❏You must use a Category 5 shielded twisted-pair cable to connect the
network interface to prevent malfunction.
❏Do not connect or disconnect the network cable when the printer is on.
Note:
You can use both 10Base-T and 100Base-TX. When you print a lot of data, we
recommend using the highest speed available for you product with light network
traffic.
3. Turn on your printer. After the status lights go off, print a network status
sheet.
cCaution:
After turning off the printer, wait until the status lights go off before turning it
back on; otherwise the network interface may not work correctly.
Note for Mac OS X 10.4 or later:
Since the printer supports Bonjour/Rendezvous and is on by default, you can use
the printer on a network just by connecting it to the network. If you want to disable
the Bonjour/Rendezvous setting, use the printer’s control panel. See “Setting an
IP Address on the Printer’s Control Panel” on page 39 for details.
Now, you can configure the network interface to use TCP/IP on the network
and install the printer driver.

Setting Up Your System for Network Printing 17
Configuring the Network Interface
Configure the network interface for use on a TCP/IP network.
1. Make sure that the printer is turned on, and the LCD displays READY.
2. Press the Menu rbutton on the printer to enter the printer’s menu system.
3. Press dto highlight NETWORK SETUP, then press r.
4. Press r, then dto highlight ENABLE.
5. Press OK. A checkmark appears next to ENABLE to show that it’s selected.
6. Press r, then dto highlight IP ADDRESS SETTING.
7. Press r, then press uor dto choose one of the following IP configuration
settings:
❏Choose AUTO if your network uses a DHCP server to configure your
network devices’ IP settings automatically.
❏Choose PANEL if you would like to configure the printer’s IP settings
manually.
8. Press OK. A checkbox appears next to the setting you selected.
9. Press l, to go back, then do one of the following:
❏If you selected AUTO as the IP address setting, press the Pause
button to exit the printer menu. Then continue with step 14.
❏If you selected PANEL as the IP address setting, continue with step 10.
10.Press dto highlight IP, SM, DG SETTING, then press r. The LCD displays
the IP address.
11.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the subnet mask.
12.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press r. The
LCD displays the default gateway.

18 Setting Up Your System for Network Printing
13.Press uor dto change each octet value, then press rto select the next
octet. When you have changed the value of the last octet, press the
Pause button to exit the printer menu.
14.Turn the printer off then back on again.
See “Printing a Network Status Sheet” on page 18 to print a network status
sheet and confirm the new IP address.
Note:
❏You must first set the IP address before using EpsonNet with Web Browser.
❏See the Printer Guide or User’s Guide for more information about settings on the
printer’s control panel.
Now you can use the printer on the TCP/IP network.
Printing a Network Status Sheet
1. Make sure that the printer is not printing and the LCD displays READY.
2. Press the Menu rbutton on the printer’s control panel to enter the printer’s
menu system.
3. Press dto highlight TEST PRINT, then press r.
4. Press dto highlight NETWORK STATUS SHEET, then press r.
5. Press OK to print the Network Status sheet.

Setting Up Your System for Network Printing 19
Installing the Printer Software
To print to the network printer, you need to install the printer driver on the
computer. See the section in this chapter appropriate for your operating
system.
Windows Vista
Adding the Network Port
1. Click , Control Panel, and then Printer.
2. Click Add a printer to start the Add Printer wizard.
3. Click Add a local printer.

20 Setting Up Your System for Network Printing
4. Select the Create a new port radio button, then select Standard TCP/IP
Port from the list.
5. Click Next.
6. Enter the IP address of the network interface and then click Next.