Equipmed Freeroam User manual

Electric Mobility Scooter –

FreeRoam

User Manual

[Revision 2.0 May 2017]

READ THIS MANUAL CAREFULLY BEFORE USE AND KEEP FOR FUTURE REFERENCE – FAILURE TO DO SO

MAY RESULT IN INJURY, PROPERTY DAMAGE AND MAY VOID WARRANTY. • Products covered by this manual

may vary in appearance, assembly, inclusions, specifications, description and packaging.

Electric Mobility Scooter – FreeRoam

Safety

Safety messages are designed to alert you to possible dangers or hazards that could cause death, injury or

equipment or property damage if not understood or followed. Safety messages have the following symbols:

You WILL be KILLED or

SERIOUSLY INJURED if you

do not follow instructions.

You CAN be KILLED or

SERIOUSLY INJURED if you do

not follow instructions.

You CAN be INJURED if you do

not follow instructions or

equipment damage may occur.

It is important that you read and

understand the instruction manual before

use and keep the manual in a safe place

for future reference. Safety information

presented here is generic in nature – some

advice may not be applicable to every

piece of equipment.

All safety precautions must be observed to

reduce the risk of personal injury when

operating the equipment.

The term “equipment" refers to your

product, be it electrical mains, battery or

petrol engine powered.

IMPORTANT – Handle the equipment

safely and carefully.

BEFORE USE - If you are not familiar with

the safe operation/handling of this

equipment, or are in any way unsure of any

aspect of suitability or correct use it for

your application, you should complete

training conducted by a person or

organization qualified in safe use and

operation of this equipment, including

fuel/electrical handling and safety.

WARNINGS

•Read all safety warnings and all

instructions. Failure to follow warnings

and instructions may result in electric

shock, fire and/or serious injury.

•Never run a combustion engine in

confined areas.

•Do not operate the equipment in

flammable or explosive environments,

such as in the presence of flammable

liquids, gases or dust. Engine and

equipment may create sparks or heat

that may ignite vapours, dust etc.

•Keep clear of moving parts.

•This equipment may be a potential

source of electric shock if misused.

•Do not operate the equipment if it is

damaged, malfunctioning or is in an

excessively worn state.

•Do not allow others to use the

equipment unless they have read this

manual and are adequately trained.

•When using the equipment, basic

safety precautions detailed here must

always be followed to reduce the risk

of fire, electric shock, personal injury

and material damage.

•When wiring electrically powered

equipment, follow all electrical and

safety codes.

•Ensure all power sources conform to

equipment voltage requirements and

are disconnected before connecting

equipment.

General Work Area Safety

Work areas should be clean and well it.

Do not operate the equipment if

bystanders, animals etc. are within

operating range of the equipment or the

general work area.

Personal Safety

Keep packaging away from children - risk

of suffocation! Operators must use the

equipment correctly. When using the

equipment, consider conditions and pay

due care to persons and property.

Do not attempt to lift or move a power

scooter by any of its removable parts.

Personal injury and damage to the power

scooter may result.

Do not drive the scooter on a major

roadway.

Avoid driving in the dark or in times of

limited vision.

Do not connect any electrical or

mechanical devices to the scooter. Doing

so may cause personal injury or damage to

equipment, and voids the manufacturer’s

warranty.

Do not operate the scooter if it is not

functioning properly. Contact the

manufacturer or an authorised service

personnel.

Influence of Medication or Alcohol

Check with your physician if you are taking

any medications that may affect your ability

to operate your power scooter safely.

Do not operate your scooter while you are

under the influence of alcohol, as it impairs

your ability to operate your power scooter

in a safe manner.

General Equipment Use and Care

Make sure that your weight does not

exceed the recommended weight limit of

the scooter.

Always ensure that the power is switched

off, when getting on or off the scooter.

When getting on and off the scooter, do not

step on the foot rest.

Keep your feet on the foot rest always

while driving.

Be aware of the environment around you

when choosing a desired speed. For indoor

environments, we recommend that you

select the slowest speed setting. For

outdoor environments, select a speed that

is comfortable for you to control the scooter

safely.

Reduce speed when making sharp turns.

Do not switch off the power when the scooter

is still moving forward. This will bring the

scooter to an extremely abrupt stop.

Avoid jerky stop/start motions as it will result

in excessive battery drain and increase tyre

wear. To break in an emergency, simply

release the forward/reverse lever.

Make sure that the wheel release lever is in

driving mode prior to operation.

Make sure that the forward/reverse lever is in

the proper position according to your desired

direction.

Ramps and Curbs (Sidewalks)

Use extra caution when driving down a slope.

Never drive across a slope.

Do not turn sharply on a slope.

Do not drive in reverse on a slope or on a

bumpy surface.

When driving over a curb or raised surface,

make sure that the bottom of the scooter has

sufficient clearance

Product Use and Care

WARNING!

This product may feature one or more or a

combination of; nuts, bolts, screws, clips,

fasteners and/or locking, fixing or safety

mechanisms. These items/mechanisms

require checking/inspection to ensure they

are tight or correctly secured and are

operating correctly. Failure to adequately

check this product before each use may

result in serious injury due to fall, loss of

control, loss of balance, loss of footing,

tripping, crushing and/or impact. Additionally,

regular inspection/servicing should be

performed by a person who is qualified and

competent in servicing this product - intervals

will vary depending on product usage.

Consult a qualified person to determine

inspection/service intervals after

communicating details of your usage to them.

Electric Mobility Scooter – FreeRoam

Table of Contents

Safety...................................................................................................................................................2

Assembly and Disassembly .............................................................................................................4

Assembly ...................................................................................................................................................4

Disassembly...............................................................................................................................................4

Operation ............................................................................................................................................5

Tiller Console Components........................................................................................................................5

Key Switch...........................................................................................................................................5

Throttle Control Lever..........................................................................................................................5

Horn Button .........................................................................................................................................5

Battery Condition Meter.......................................................................................................................5

Speed Adjustment Dial........................................................................................................................5

Lower Tiller Components...........................................................................................................................6

Tiller Adjustment Knob.........................................................................................................................6

Seat Adjustments ................................................................................................................................6

Rear Section Components.........................................................................................................................7

Manual Freewheel Lever.....................................................................................................................7

Anti-Tip Wheels...................................................................................................................................7

Motor/Trans-axle Assembly.................................................................................................................7

Charger Power Cord Receptacle.........................................................................................................8

Off-Board Battery Charger...................................................................................................................8

Batteries and Charging ..............................................................................................................................8

Reading Your Battery Voltage.............................................................................................................8

Charging Precautions..........................................................................................................................9

Maintenance .....................................................................................................................................11

Tire Condition and Tread Wear................................................................................................................11

Wheel Replacement.................................................................................................................................11

Cleaning and Disinfecting........................................................................................................................11

Battery Terminal Connections..................................................................................................................11

Console, Charger, and Electronics...........................................................................................................11

Wiring Harnesses.....................................................................................................................................11

Storage ....................................................................................................................................................11

Proper Disposal of Your Scooter..............................................................................................................12

Troubleshooting...............................................................................................................................12

Specifications...................................................................................................................................14

Electric Mobility Scooter – FreeRoam

Assembly and Disassembly

Assembly

To assemble the Scooter:

1. Loosen the tiller adjustment knob, raise the tiller to its desired position, and re-tighten the tiller

adjustment knob.

2. Turn the tiller lock knob to its UNLOCKED position.

3. Install the battery pack and battery compartment cover.

4. Install the seat.

5. Install the basket.

Disassembly

You can disassemble the Scooter into five pieces: the seat, main frame, battery pack, battery compartment

cover, and basket. See image below. No tools are required to disassemble or assemble your Scooter, but

keep in mind that the disassembled sections of the Scooter take up more floor space than the assembled

unit. Always disassemble or assemble your Scooter on a level, dry surface with sufficient room for you to

work and move around your Scooter-about 5 feet in all directions. Remember that some Scooter

components are heavy and you may need assistance when lifting them.

WARNING! Do not lift beyond your physical capability. Ask for assistance when necessary while

disassembling or assembling your Scooter.

To disassemble the Scooter:

1. Turn the tiller lock knob to its locked position. See Your Scooter section.

2. Remove the seat by lifting it straight up and off the Scooter.

3. Remove the basket by lifting it straight up and off the securement bracket.

4. Remove the battery pack. Re-install the battery compartment cover during transport to protect from

damage.

5. Loosen the tiller adjustment knob and lower the tiller to its lowest point, then tighten the tiller adjustment

knob.

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Electric Mobility Scooter – FreeRoam

Operation

Tiller Console Components

The tiller console houses all controls needed to drive your Scooter, including the key switch, throttle control

lever, horn button, speed adjustment dial, and the battery condition meter. See image below.

Key Switch

•Insert the key into the key switch and turn it clockwise to power up (turn on) your Scooter.

•Turn the key counter clockwise to power down (turn off) your Scooter.

Throttle Control Lever

This lever allows you to control the forward speed and the reverse speed of your Scooter up to the maximum

speed you have set with the speed adjustment dial.

•Place your right hand on the right-hand grip and your left hand on the left-hand grip.

•Use your right index finger to pull the right side of the lever to disengage your Scooter’s brakes and

move forward.

•Release the lever and allow your Scooter to come to a complete stop before pushing the other side of

the lever to move in reverse.

•When the throttle is completely released, it automatically returns to the centre “stop” position and

engages your Scooter’s brakes.

Horn Button

This button activates a warning horn. The Scooter must be “on” for the horn to be operational. Do not

hesitate to use the warning horn when doing so may prevent accident or injury.

Battery Condition Meter

When the key is fully inserted into the key switch, this meter indicates approximate battery strength. For

further information on the battery condition meter, see Batteries and Charging section.

Speed Adjustment Dial

This dial allows you to preselect and limit your Scooter’s top speed.

•The image of the hare represents the fastest speed setting.

•The image of the tortoise represents the slowest speed setting.

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Electric Mobility Scooter – FreeRoam

Lower Tiller Components

Tiller Adjustment Knob

Your Scooter is equipped with an adjustable pivoting tiller that you

can position to maximize your ergonomic comfort.

To use the tiller adjustment knob:

1. While supporting the tiller, turn the tiller adjustment knob counter

clockwise to loosen the tiller. See image at the right.

2. Move the tiller to a comfortable position.

3. Turn the tiller adjustment knob clockwise to secure the tiller in

position.

NOTE: To lower the tiller to its lowest point, you must first remove

the seat.

Seat Adjustments

To adjust the seat height:

1. Remove the seat by lifting it straight up and off the Scooter.

DETENT PIN

2. Use the attached ring to pull and remove the detent pin

from the lower seat post. See image at the right.

3. Raise or lower the upper seat post to the desired seat

height.

4. While holding the upper seat post at that height, align the

adjustment holes of the upper and lower seat posts.

5. Fully insert the detent pin.

6. Reinstall the seat.

To adjust the armrest width:

1. Loosen the armrest adjustment knobs located at the rear of

the seat.

2. Slide the armrests in or out to the desired width.

3. Tighten the armrest adjustment knobs as required.

NOTE: The armrests can also pivot upwards to aid in getting onto and off the Scooter.

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Electric Mobility Scooter – FreeRoam

Rear Section Components

The manual freewheel lever, anti-tip wheels, motor/transaxle assembly, and charging system components

are located on the rear section of your Scooter. See image below.

Manual Freewheel Lever

Whenever you need or want to push your Scooter for short distances, you can put it in freewheel mode. The

manual freewheel lever is located at the top right of the rear section.

1. Push forward on the manual freewheel lever to disable the drive system and the brake system. You may

now push your Scooter.

2. Push rearward on the manual freewheel lever to reengage the drive and the brake systems; this takes

your Scooter out of freewheel mode.

Anti-Tip Wheels

The anti-tip wheels are an integral and important safety feature of your Scooter. They are bolted to the frame

at the rear of your Scooter.

PROHIBITED! Do not remove the anti-tip wheels or modify your Scooter in any way that is not

authorised.

Motor/Trans-axle Assembly

The motor/trans-axle assembly is an electro-mechanical unit that converts electrical energy from your

Scooter’s batteries into the controlled mechanical energy that drives the Scooter’s wheels.

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Electric Mobility Scooter – FreeRoam

Charger Power Cord Receptacle

The Scooter’s 3-pin off-board charger cord plugs into this receptacle. See image below.

Off-Board Battery Charger

The off-board battery charger, when plugged into the charger power cord receptacle and a standard

electrical outlet, charges the Scooter’s batteries. See image below.

The LED lights on the charger indicate different charger conditions at various times. Refer to the charger

owner’s manual enclosed with the charger for a complete explanation of these indicators.

Batteries and Charging

Your Scooter is equipped with two sealed, maintenance free, 12Ah batteries. Fully charge the batteries prior

to using your Scooter for the first time. Keeping the batteries fully charged will keep your Scooter running

smoothly.

Reading Your Battery Voltage

The battery condition meter on the tiller console uses a colour code to indicate the approximate strength of

your batteries. From right to left, green indicates fully charged batteries, yellow indicates a draining charge,

and red indicates that an immediate recharge is necessary. See Figure 7. To ensure the highest accuracy,

the battery condition meter should be checked while operating your Scooter at full speed on a dry, level

surface.

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Electric Mobility Scooter – FreeRoam

To check the battery strength during charging, you must first unplug the charger power cord and turn on your

Scooter.

Charging Precautions

PROHIBITED! Never use an extension cord to plug in your battery charger. Plug the charger directly

into a properly wired standard electrical outlet.

PROHIBITED! Removal of the grounding prong can create an electrical hazard. If necessary, properly

install an approved 3-pronged adapter to an electrical outlet having 2-pronged plug access.

PROHIBITED! Do not allow unsupervised children to play near the Scooter while the batteries are

charging. It is recommended that you do not charge the batteries while the Scooter is occupied.

MANDATORY! Read the battery charging instructions in this manual and in the manual supplied with

the battery charger before charging the batteries.

WARNING! Explosive gases may be generated while charging the batteries. Keep the Scooter and the

battery charger away from sources of ignition such as flames or sparks and provide adequate ventilation

when charging the batteries.

WARNING! You must recharge your Scooter’s batteries with the supplied off-board charger. Do not use

an automotive-type battery charger.

WARNING! Inspect the battery charger, wiring, and connectors for damage before each use. Contact an

authorised Service Centre if damage is found.

WARNING! Do not attempt to open the battery charger case. If the battery charger does not appear to

be working correctly, contact an authorised Service Centre.

WARNING! If the battery charger is equipped with cooling slots, then do not attempt to insert objects

through these slots.

WARNING! If your battery charger has not been tested and approved for outdoor use, then do not

expose it to adverse or extreme weather conditions. If the battery charger is exposed to adverse or

extreme weather conditions, then it must be allowed to adjust to the difference in environmental

conditions before use indoors. Refer to the manual supplied with the battery charger for more

information.

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Electric Mobility Scooter – FreeRoam

Follow these easy steps to charge your batteries safely:

1. Position your Scooter close to a standard electrical outlet. See image below.

2. Remove the key from the key switch.

3. Make certain that the manual freewheel lever is in drive mode

4. Remove the charger power cord receptacle cover from the charger power cord receptacle and plug the

3-pin off-board charger power cord into the receptacle.

5. Extend the charger power cord from the off-board battery charger and plug it into the electrical outlet. It

is recommended that you charge your batteries for 8 to 14 hours.

6. When the batteries are fully charged, unplug the off-board charger power cord from the electrical outlet

and then from the charger power cord receptacle.

7. Replace the charger power cord receptacle cover.

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Electric Mobility Scooter – FreeRoam

Maintenance

Your Scooter requires a minimal amount of care and maintenance. If you do not feel confident in your ability

to perform the maintenance listed below, you may schedule inspection and maintenance with an authorised

Service Centre. The following areas require periodic inspection and/or care and maintenance.

Tire Condition and Tread Wear

•Regularly inspect your Scooter’s tires for signs of wear.

•Use a rubber conditioner on your Scooter’s tire sidewalls to help to preserve them.

WARNING! Do not apply rubber conditioner on tire tread; this may cause the tires to become

dangerously slippery.

Wheel Replacement

If your Scooter is equipped with a solid tire insert, the entire wheel must be replaced. Contact an authorised

Service Centre for information regarding replacement wheels for your Scooter.

WARNING! Wheels on your Scooter should only be serviced/replaced by a qualified technician.

Cleaning and Disinfecting

•Use a damp cloth and mild, non-abrasive cleanser to clean the plastic and metal parts of your Scooter.

Avoid using products that may scratch the surface of your Scooter.

•If necessary, clean your product with an approved disinfectant. Make sure the disinfectant is safe for use

on your product before application.

WARNING! Follow all safety instructions for the proper use of the disinfectant and/or cleaning

agent before applying it to your product. Failure to comply may result in skin irritation or

premature deterioration of upholstery and/or Scooter finishes.

Battery Terminal Connections

•Make certain that the terminal connections remain tight and corroded.

•The batteries must sit flat in the battery well.

Console, Charger, and Electronics

•Keep these areas free of moisture.

•If any of these items do become exposed to moisture, let them dry thoroughly before operating your

Scooter again.

Wiring Harnesses

•Check all wiring connections regularly.

•Check all wiring insulation, including the charger power cord, for wear or damage regularly.

Storage

If you plan on not using your Scooter for an extended period, it is best to:

•Fully charge its batteries prior to storage.

•Store your Scooter in a warm, dry environment.

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Electric Mobility Scooter – FreeRoam

•Avoid storing your Scooter where it will be exposed to temperature extremes.

WARNING! Always protect batteries from freezing temperatures and never charge a frozen

battery. Charging a frozen battery can result in damage to the battery.

Proper Disposal of Your Scooter

Your Scooter must be disposed of according to applicable local and national statutory regulations. Contact

your local waste disposal agency or an authorised Service Centre for information on proper disposal of

packaging, metal frame components, plastic components, electronics, and batteries.

Troubleshooting

Any electro-mechanical device requires occasional troubleshooting. However, most problems that arise can

usually be solved with a bit of thought and common sense. Many of these problems occur because the

batteries are not fully charged or because the batteries are worn down and can no longer hold a charge.

Diagnostic Beep Codes

The diagnostic beep codes for your Scooter are designed to help you perform basic troubleshooting quickly

and easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.

NOTE: Your Scooter will not run unless the beep code condition is resolved and the Scooter has been

turned off, then turned back on. Some procedures listed here may need to be performed by a service centre

or qualified technician. • If problems persist after following all suggested actions, contact a service centre or

qualified technician.

Flash 1

Possible Fault Action

Battery Low The batteries are running low.

Recharge the batteries.

Flash 2

Possible Fault Action

Low Battery Voltage Fault The batteries have run out of charge.

Recharge the batteries.

Check the battery and associated connections and wiring.

Flash 3

Possible Fault Action

High Battery Voltage Fault Batteryvoltage is too high. This may occur if overcharged &/or travelling

down a long slope.

If travelling down a slope, reduce your speed to minimise the amount of

regenerative charging.

Flash 4

Possible Fault Action

Current Limit Time-out or Controller

too hot The motor has been exceeding its maximum current rating for too long.

The scooter may have stalled. Turn the controller off, leave for a few

minutes and turn back on again.

The motor may be faulty. Check the motor and associated

connections and wiring.

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Electric Mobility Scooter – FreeRoam

Flash 5

Possible Fault Action

Park Brake Fault Either a park brake release switch is active or the park brake is faulty.

Check the park brake and associated connections and wiring.

Ensure any associated switches are in their correct positions.

Flash 6

Possible Fault Action

Drive Inhibited Either a Stop function is active or a Charger Inhibit or OONAPU

condition has occurred.

Release the Stop condition (seat raised etc.)

Disconnect the Battery Charger

Ensure the throttle is in neutral when turning the controller on.

The Throttle may require re-calibration.

Flash 7

Possible Fault Action

Speed Pot Fault The throttle, speed limit pot, SRW or their associated wiring may be

faulty.

Check the throttle and speed pot and associated connections and

wiring.

Flash 8

Possible Fault Action

Motor Voltage Fault The motor or its associated wiring is faulty.

Check the motor and associated connections and wiring.

Flash 9

Possible Fault Action

Other error The controller may have an internal fault.

Check all connections & wiring.

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Electric Mobility Scooter – FreeRoam

Specifications

Model FreeRoam

Material Durable easy-clean vinyl

Maximum Safe Slope 8°

Maximum Climbing Ability 8°

Turning Radius 140cm

Speed (Maximum) Variable up to 7km/h

Range per Charge Up to 16km

Motor 24volt DC motor

Weight Capacity 110kg

Drive System Rear-wheel drive

Dual Braking System Electronic, regenerative and

electromechanical

Battery Requirements 2x 12-volt, deep cycle, 12Ah

Battery Charger 2-amp off-board battery charger

Battery Weight 4 kg each

Warranty 1YR on the scooter and 6 months

on the batteries

Note: Minimal Assembly required

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Electric Mobility Scooter – FreeRoam

Some experts believe that the incorrect or prolonged use of almost any

product may cause serious injury or death. To help reduce your risk of

serious injury or death, refer to the information below. For more information,

see www.datastreamserver.com/safety

Consult all documentation, packaging

and product labelling before use. Note

that some products feature

documentation available online. It is

recommended to print and retain the

documentation.

Before each use, check the product for

loose/broken/damaged/missing parts,

wear or leaks (if applicable). Never use a

product with

loose/broken/damaged/missing parts,

wear or leaks.

Products must be inspected and serviced

(if applicable) by a qualified technician

every 6 months. This is based on

average residential use by persons of

average size and strength, and on a

property of average metropolitan size.

Use beyond these recommendations may

require more frequent

inspections/servicing.

Ensure that all users of the product have

completed a suitable industry recognised

training course before being allowed

access to the product.

The product has been supplied by a general merchandise

retailer that may not be familiar with your specific

application or description of application. Be sure to attain

third-party approval from a qualified specialist for your

application before use, regardless of any assurances from

the retailer or its representatives.

This product is not intended for use where fail-safe

operation is required. As with any product (for example,

automobile, computer, toaster), there is the possibility of

technical issues that may require the repair or

replacement of parts, or the product itself. If the possibility

of such failure and the associated time it may take to

rectify could in any way inconvenience the user, business

or employee, or financially affect the user, business or

employee, then the product is not suitable for your

requirements. This product is not intended for use where

incorrect operation or a failure of any kind, including but

not limited to, a condition requiring product return,

replacement, parts replacement or service by a technician

may cause financial loss, loss of employee time or an

inconvenience requiring compensation.

If this product has been purchased in error when

considering the information presented here, contact the

retailer directly for details of their returns policy, if

required.

ideas, diagrams or images may be reproduced or transmitted in any form or by any means, electronic or

mechanical, including photocopying, scanning or recording, or any information storage and retrieval system,

without express permission or consent from the publisher.

equipmed FreeRoam User manual

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