ERNITEC Mercury SX4 series User manual

User’s Manual
Mercury SX 4 Series
SSSSSeriesseries

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
Caution and Preventive Tips
Important Information
Before proceeding, please read and observe all instructions and warnings in this manual.
Retain this manual with the original bill of sale for future reference and, if necessary,
warranty service. When unpacking your unit, check for missing or damaged items. If any
item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS
PRODUCT. Contact your dealer for assistance.
Handle with care, do not drop the unit
Mount the unit in an equipment rack or place it on a solid, stable surface
Indoor use only. Do not place the unit in a humid, dusty, oily, or smoky site
Do not place it in an area with poor ventilation or in an area close to fire or other
sources of heat. Doing so may damage the unit as well as cause fire or an electric
shock
When cleaning is necessary, shut down the system and unplug the unit from the
outlet before uncovering the top cover. Do not use liquid cleaners or aerosol
cleaners. Use only a damp cloth for cleaning
Always shut down the system prior connecting or disconnecting accessories, with
the exception of USB devices
Copyright
Under copyright laws, the contents of this user manual may not be copied, photocopied,
translated, reproduced or reduced to any electronic medium or machine-readable format,
in whole or in part, without prior written permission of the company.
Important Information
Before proceeding, please read and observe all instructions and warnings in this manual.
Retain this manual with the original bill of sale for future reference and, if necessary,
warranty service. When unpacking your unit, check for missing or damaged items. If any
item is missing, or if damage is evident, DO NOT INSTALL OR OPERATE THIS
PRODUCT. Contact your dealer for assistance.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
Regulation
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
This symbol on the product or on its packaging indicates that this product
shall not be treated as household waste in accordance with Directive
2002/96/EC. Instead it shall be handed over to the applicable collection
point for the recycling of electrical and electronic equipment. By proper
waste handling of this product you ensure that it has no negative
consequences for the environment and human health, which could
otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.
For more details information about recycling of this product, please contact
your local city office, your household waste disposal service or the shop
where you purchased the product.
This symbol intends to alert the user to the presence of unprotected
“Dangerous Voltage”within the product’s enclosure that may be strong
enough to cause a risk of electric shock.
This symbol intends to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature accompanying the
appliance.
Compliance is evidenced bywritten declarationfrom our suppliers, assuring
that any potential trace contamination levels of restricted substances are
below the maximum level set by EU Directive 2002/95/EC, or are exempted
due to their application.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
Table of Contents
1. Overview............................................................................................................................4
1.1 Features..................................................................................................................4
1.2 Package Contents ...................................................................................................5
1.3 Dimensions..............................................................................................................6
1.4 Connectors..............................................................................................................7
2. Camera Cabling.................................................................................................................8
2.1 Connect Power........................................................................................................8
2.2 Connect Ethernet Cable...........................................................................................8
2.3Connect Alarm I/O...................................................................................................8
3. System Requirements.......................................................................................................8
4. Access Camera ...............................................................................................................10
5. Setup Video Resolution..................................................................................................15
6. Configuration Files Export / Import ...............................................................................16
7. Tech Support Information...............................................................................................17
7.1 Delete the Existing Viewer.....................................................................................17
7.2 Setup Internet Security ..........................................................................................18
Appendix: Technical Specifications

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
1. Overview
The Full HD Multi-Streams Mini Rugged Dome IP Camera is an easy setup
camera with PoE supported to reduce complicated cabling without sacrificing
performance. Quad Streams Compression (H.264 Baseline / Main / High
Profile + MJPEG) are supported for efficient bandwidth and storage
management. Up to 4M resolution is offered for providing high definition
images. For dark environments, the camera has incorporated WDR, 3DNR
and Day / Night ICR technologies to capture clear images in lowlight
conditions.
The compact outlook design of the camera is ideal for hard surface mount
installation, and the conduit enables waterproof cabling in outdoor
environments. Meanwhile, the modularized design of the camera makes the
installation even easier by directly snapping on the camera module after
housing installation.
1.1 Features
1/3” Progressive Scan CMOS Sensor
Dual Streaming- Full HD 1080P Real Time + D1 Real Time
Quad Streams Compression- H.264 Baseline / Main / High Profile +
MJPEG
Multi-language Support
Smart Event Function-
Motion Detection / Network Failure Detection / Tampering Alarm /
Periodical Event / Manual Trigger / Audio Detection
Remote Zoom & Focus (Motorized Lens and AF Lens)*
True Wide Dynamic Range (120dB)
Privacy Masks
3D Noise Reduction / 2D Noise Reduction
Vertical View Mode (Image rotation by 90 degrees)
Smart IR Mode
True Day / Night (ICR)
IR LED Module (working distance up to 45 m)
SD Card Support
BNC Analog Output
RS-485 Support
Weatherproof (IP66 International)
ONVIF Profile S Support
(*) Optional

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
1.2 Package Contents
Please check the package containing the following items listed below.
Full HD Multi-Streams
Mini Rugged Dome IP Camera
2-Pin Power Terminal Block
BNC Analog Cable Included
Self Tapping Screws (x2)
Plastic Screw Anchors (x2)
Quick Guide
USB Stick
(bundled software and documentation)

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
1.3 Dimensions
The dimensions of the camera are shown below.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
1.4 Connectors
The diagram below shows the default button and various connectors of the
camera. Definition for each connector is given as follows.
No.
Connector
Pin
Definition
Remarks
1
RJ-45
-
For network and PoE connections
2
BNC*
1
BNC
For analog video output
2
GND
3
Power
(DC 12V / AC 24V)
1
DC 12V
AC 24V 1
Power connection
2
GND
AC 24V 2
4
RS-485
1
D+
RS-485 connection
2
D-
3
GND
5
Default Button
-
Press the reboot button with a proper tool for at
least 20 seconds to reboot the camera.
6
Alarm & Audio I/O
1
Audio In L
Audio In
2
Audio In R
3
GND
4
Audio Out L
Audio Out
5
Audio Out R
6
Alarm Out +
Alarm connection
7
Alarm Out −
8
Alarm In +
9
Alarm In −
7
SD Card Slot
-
Insert the SD card into the card slot to store videos
and snapshots. Do not remove the SD card when
the camera is powered on.
*Please contact the manufacturer for the compatible BNC cable.
NOTE: It is not recommended to record with the SD card for 24/7
continuously, as it may not be able to support long term continuous
data read/write. Please contact the manufacturer of the SD card for
information regarding the reliability and life expectancy.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
2. Camera Cabling
Before users connect cables, make sure that all cables and the power
adaptor are placed in dry and well-waterproofed environments, e.g.
waterproof boxes. The purpose is to prevent moisture accumulation inside
the camera and moisture penetration into cables, which might lead to device
breakdown. Please refer to the following sections for camera connection.
2.1 Connect Power
For power connection, please refer to section Connectors. Alternatively,
users can power the camera by PoE if a Power Sourcing Equipment (PSE)
switch is available. Please refer to the section below for Ethernet cable
connection.
NOTE: If PoE is used, make sure PSE is in use in the network.
2.2 Connect Ethernet Cable
To have best transmission quality, cable length shall not exceed 100 meters.
Connect one end of the Ethernet Cable to the RJ-45 connector of the
camera, and plug the other end of the cable to the network switch or PC.
NOTE: In some cases, Ethernet crossover cable might be needed
when connecting the IP camera directly to PC.
Check the status of the link indicator and activity indicator LEDs. If the LEDs
are unlit, please check the LAN connection.
Green Link Light indicates good network connection.
Orange Activity Light flashes for network activity indication.
2.3 Connect Alarm I/O
The camera supports one alarm input and one relay output for alarm
application. Refer to section Connectors for pin definitions.
3. System Requirements
To perform the IP camera via web browser, please ensure the PC is in good
network connection, and meet system requirements as described below.
Items
System Requirement
Personal Computer
1. Intel®Pentium®M, 2.16 GHz or
Intel®CoreTM2 Duo, 2.0 GHz
2. 2 GB RAM or more
Operating System
Windows VISTA / Windows XP / Windows 7

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
Web Browser
Microsoft Internet Explorer 6.0 or later
Firefox
Chrome
Safari
Network Card
10Base-T (10 Mbps) or 100Base-TX (100 Mbps) operation
Viewer
ActiveX control plug-in for Microsoft IE

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
4. Access Camera
For initial access to the IP camera, users can search the camera through the
installer program: DeviceSearch.exe, which can be found in “DeviceSearch”
folder in the supplied CD.
Accessing the Camera by Device Search Software
Step 1: Double click on the program Device Search.exe.
1.
Step 2: After its window appears, click on the <Device Search> button on
the top. All the finding IP devices will be listed in the page.
Step 3: Find the camera in the list by its IP address and click on it. The
default IP address of the camera is: 192.168.0.250.
2.
Step 4: The default IP address of the camera may not be in the same LAN
as the IP address of the PC. If so, the IP address of the camera
needs to be changed. Right click on the camera and click <Network
Setup>. Meanwhile, record the MAC address of the camera for
future identification.
3.
Step 5: The <Network Setup> page will come out. Select <DHCP> and click
<Apply> down the page. The camera will be assigned with a new IP
address.
Step 6: Click <OK> on the Note of setting change. Wait for one minute to re-
search the camera.
Step 7: Click on the <Device Search> button to re-search all the devices.
Find the camera in the list by its MAC address. Then double click or
right click and select <Browse> to access the camera directly via a
web browser.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
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V 3.01.090117
Step 8: A prompt window requesting for default username and password will
appear. Enter the default username and password shown below to
login to the camera.
Login ID
Password
Admin
1234
NOTE: ID and password are case sensitive.
NOTE: It is strongly advised that administrator’s password
be altered for the security concerns. Refer to the Full HD
Multi-Streams IP Camera Menu Tree in the supplied CD
for further details.
Installing Viewer Software Online
For the initial access to the IP camera, a client program, Viewer, will be
automatically installed to the PC when connecting to the camera.
If the web browser doesn’t allow Viewer installation, please check the
Internet security settings or ActiveX controls and plug-ins settings (refer to
section Setup Internet Security) to continue the process.
The Information Bar (just below the URL bar) may come out and ask for
permission to install the ActiveX Control for displaying video in browser.
Right click on the Information Bar and select <Install ActiveX Control…> to
allow the installation.
The download procedure of Viewer software is specified as follows.
Step 1: In the Viewer installation window, click on <Next> to start
installation.
4.
Step 2: The status bar will show the installation progress. After the
installation is completed, click on <Finish> to exit the installation
process.
5.
Step 3: Click on <Finish> to close the Viewer installation page.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
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V 3.01.090117
Once the Viewer is successfully installed, the Home page of the IP camera
will be shown as the figure below.

Vari-focal Lens Models


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User’s Manual – Mercury SX4 series
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V 3.01.090117
Motorized Lens Models


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User’s Manual – Mercury SX4 series
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AF Lens Models


Zoom and Focus Adjustment (Motorized Lens / AF Lens Models Only)
The live image will be displayed on the Home page when the camera is
successfully accessed. If zoom or focus is not at the desired position, please
use the function buttons on the Home page for adjustment. Refer to the Full
HD Multi-Streams IP Camera Menu Tree in the supplied CD for more details
about the function buttons.
NOTE: For vari-focal lens models, please refer to the Full HD Multi-
Streams Mini Rugged Dome IP Camera Installation Guide in the
supplied CD to adjust zoom and focus.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
5. Setup Video Resolution
Users can setup video resolution on Video Format page of the user-friendly
browser-based configuration interface.
Video Format can be found under this path: Streaming> Video Format.
The default value of video resolution is as below in dual stream.
4M
H.264- 2688 x 1512 (25 fps) + H.264- 720 x 576 (25 fps)
For more details about the combinations of video resolution, please refer to
the Full HD Multi-Streams IP Camera Menu Tree in the supplied CD.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
6. Configuration Files Export / Import
To export / import configuration files, users can access the Maintenance page
on the user-friendly browser-based configuration interface.
The Maintenance setting can be found under this path: System>
Maintenance.
Users can export configuration files to a specified location and retrieve data
by uploading an existing configuration file to the camera. This is especially
convenient to make multiple cameras having the same configuration.

Export
Users can save the system settings by exporting the configuration file (.bin)
to a specified location for future use. Click on the <Export> button, and the
popup File Download window will come out. Click on <Save> and specify a
desired location for saving the configuration file.
Upload
To upload a configuration file to the camera, click on <Browse> to select the
configuration file, and then click on the <Upload> button for uploading.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
7. Tech Support Information
This chapter will introduce how to delete previously-installed Viewer in the
PC and how to setup the Internet security.
7.1 Delete the Existing Viewer
For users who have installed the Viewer in the PC previously, please remove
the existing Viewer from the PC before accessing to the IP camera.
Deleting the Viewer
In the Windows <Start Menu>, activate <Control Panel>, and then double
click on <Add or Remove Programs>. In the <Currently installed programs>
list, select <Viewer> and click on the button <Remove> to uninstall the
existing Viewer.
Deleting Temporary Internet Files
To improve browser performance, it is suggested to clean up all the files in
the Temporary Internet Files. The procedure is as follows.
Step 1: Click on the <Tools> tab on the menu bar and select <Internet
Options>.
6.
Step 2: Click on the <Delete> button under the <Browsing History> section.
Step 3: In the appeared window, tick the box beside the <Temporary
Internet Files> and click on <Delete> to start deleting the files.

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User’s Manual – Mercury SX4 series
© 2016 Ernitec. All rights reserved
www.ernitec.com
V 3.01.090117
7.2 Setup Internet Security
If ActiveX control installation is blocked, please either set Internet security
level to default or change ActiveX controls and plug-ins settings.
Internet Security Level: Default
Step 1: Start the Internet Explorer (IE).
Step 2: Click on the <Tools> tab on the menu bar and select <Internet
Options>.
Step 3: Click on the <Security> tab, and select <Internet> zone.
Step 4: Down the page, click on the <Default Level> button and click on
<OK> to confirm the setting. Close the browser window, and
restart a new one later to access the IP camera.
ActiveX Controls and Plug-ins Settings
Step 1: Repeat Step 1 to Step 3 of the previous section above.
Step 2: Down the page, click on the <Custom Level> button to change
ActiveX controls and plug-ins settings. The Security Settings
window will pop up.
Step 3: Under <ActiveX controls and plug-ins>, set ALL items (as listed
below) to <Enable> or <Prompt>. Please note that the items vary by
IE version.
ActiveX controls and plug-ins settings:
7. Binary and script behaviors.
8. Download signed ActiveX controls.
9. Download unsigned ActiveX controls.
10.Allow previously unused ActiveX controls to run without prompt.
11.Allow Scriptlets.
12.Automatic prompting for ActiveX controls.
13.Initialize and script ActiveX controls not marked as safe for scripting.
14.Run ActiveX controls and plug-ins.
15.Only allow approved domains to use ActiveX without prompt.
16.Script ActiveX controls marked safe for scripting*.
17. Display video and animation on a webpage that does not use external media player.
Step 4: Click on <OK> to accept the settings. A prompt window will appear
for confirming the setting changes, click <Yes(Y)> to close the
Security Setting window.
Step 5: Click on <OK> to close the Internet Options screen.
Step 6: Close the browser window, and restart a new one later toaccess the
IP camera.