ERNITEC MERCURY SX 5TH GENERATION User manual

2018SX5MA_v1
MERCURY SX 5TH GENERATION
IR Dome IP Camera
User’s Manual
Ver. 1.1

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Table of Contents
1. Overview .................................................................................................................................. 2
1.1 Features ........................................................................................................................ 2
1.2 Package Contents ......................................................................................................... 3
1.3 Dimensions.................................................................................................................... 4
1.4 Connectors .................................................................................................................... 5
2. Camera Cabling....................................................................................................................... 6
2.1 Connect Power.............................................................................................................. 6
2.2 Connect Ethernet Cable ................................................................................................ 6
2.3 Connect Alarm I/O......................................................................................................... 7
2.4 Camera Installation ....................................................................................................... 7
3. System Requirements ............................................................................................................ 9
4. Access Camera ..................................................................................................................... 10
5. Setup Video Resolution........................................................................................................ 14
6. Configuration Files Export / Import..................................................................................... 15
7. Tech Support Information .................................................................................................... 16
7.1 Delete the Existing DCViewer ..................................................................................... 16
7.2 Setup Internet Security................................................................................................ 17

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1. Overview
MERCURY SX 5TH GENERATIONIR Dome IP Camera is capable of
simultaneous video streaming in H.265, H.264 and M-JPEG format. The camera
has a maximum resolution of 4MP @ 30fps in both H.265 and H.264 in High
Dynamic Range (HDR) mode to ensure more image details are captured under
challenging lighting conditions.
The camera is designed to withstand ever-changing outdoor environment and is
compliant with IP 66 and IK 10 standard. It is equipped with IR LED with an
effective distance of up to 40 meters to ensure its usability under poor lighting
condition. The camera operating temperature ranges from -55°C to 55°C.
1.1 Features
•Multiple Progressive Scan CMOS Sensor Support up to 4MP Resolution
•Multi Exposure HDR
•Multi Codec Support (H.265 / H.264 / MJPEG)
•Low Latency Streaming
•Quad Streams Support
•True Day/Night Function (ICR)
•IR LED (Working Distance up to 40m)
•BNC Analog Output for Installation Support
•3D Motion Compensated Noise Reduction (MCTF)
•Smart Event Function-
External Input/ Motion Detection/ Network Failure Detection/ Tampering
Alarm/ Periodical Event/ Manual Trigger/ Audio Detection
•Text Overlay and Privacy Masks
•Micro SD/SDHC/SDXC Card Support
•ONVIF Profile S/G/Q Support
•Smart Low Bitrate Control
•Weatherproof (IP66)
•Vandal Proof (IK10 Rating)
•Zero-Down-Time(ZDT) Power Switching

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1.2 Package Contents
Please check the package containing the following items listed below.
R3-F H.265
IR Dome IP Camera Quick Guide
4-Pin Power Terminal Block
Cable Gland
Self-Tapping Screws (x2) Plastic Screw Anchors (x2)
DC 12V Power connector
Security Torx
NOTE: To use an external power supply, please contact the camera
manufacturer to confirm that the power supply uses the same power
specifications as the camera. The power supply must comply with the
LPS requirements.
NOTE: Users MUST pre-drill and use plastic anchors before fastening
the supplied self-tapping screws on the wall.
NOTE: This camera contains replaceable batteries. To prevent explosion
risks, confirm the battery type before replacement. Dispose of used
batteries in accordance with the local regulations.

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1.3 Dimensions
The dimensions of the camera are shown below.

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1.4 Connectors
The diagram below shows the default button and various connectors of the
camera. Definition for each connector is given as follows.
No.
Connector
Pin
Definition
Remarks
1
RJ-45
-
For network and PoE connections
2 BNC*
1
GND
For analog video output
2
BNC
3 Power
(DC 12V / AC 24V)
1
AC 24V 1
Power connection
2
AC 24V 2
3
DC 12V 1
4
DC 12V 2
4 Default Button -
Press the default button with a proper tool for
at least 20 seconds to restore the camera.
5 microSD Card Slot -
Insert the microSD card into the card slot to
store videos and snapshots. Do not remove
the microSD card when the camera is powered
on.
6 Alarm & Audio I/O
1
Audio In L
Audio In (Line In)
2
Audio In R
3
GND
Ground connection
4
Audio Out L
Audio Out (Line Out)
5
Audio Out R
6
Alarm Out +
Alarm connection
**Do NOT
connect external
power supply to the alarm I/O
connector of the IP camera.
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Alarm Out −
8
Alarm In +
9
Alarm In −
*Please contact the manufacturer for the compatible BNC cable.
NOTE: It is not recommended to record with the microSD card for 24/7
continuously, as it may not be able to support long term continuous data
read/write. Please contact the manufacturer of the microSD card for
information regarding the reliability and life expectancy.

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2. Camera Cabling
Before users connect cables, make sure that all cables and the power adaptor
are placed in dry and well-waterproofed environments, e.g. waterproof boxes.
The purpose is to prevent moisture accumulation inside the camera and moisture
penetration into cables, which might lead to device breakdown. Please refer to
the following sections for camera connection.
2.1 Connect Power
For power connection, please refer to section Connectors. Alternatively, users
can power the camera by PoE if a Power Sourcing Equipment (PSE) switch is
available. Please refer to the section below for Ethernet cable connection.
NOTE: If PoE is used, make sure PSE is in use in the network.
2.2 Connect Ethernet Cable
To have best transmission quality, cable length shall not exceed 100 meters.
Connect one end of the Ethernet Cable to the RJ-45 connector of the camera,
and plug the other end of the cable to the network switch or PC.
NOTE: In some cases, Ethernet crossover cable might be needed when
connecting the IP camera directly to PC.
Check the status of both power and network activity indicator LEDs. If either LED
is unlit, please check the corresponding connection.
Green Power LED lights up when the camera is powered up.
Orange Network LED (1) flashes when data is being transmitted
over network, (2) lights up for good network connection.

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2.3 Connect Alarm I/O
The camera supports one alarm input and one relay output for alarm application.
Refer to section Connectors for pin definitions.
NOTE: Do NOT connect external power supply to the alarm I/O
connector of the IP camera.
2.4 Camera Installation
The following description demonstrates how to directly install the camera to the
ceiling or to the wall.
NOTE: This camera must be installed by qualified personnel and the
installation should conform to all local codes.
Step 1:
Loosen the two security screws on the camera
with the supplied security torx and open the
dome cover.
Step 2:
Open the back conduit entry block using a coin
and place it to the side conduit entry.
Step 3:
Place the camera at the installation location.
Mark the position of the two screw holes and
the back conduit entry (for cable entry use)
indicated in the right figure on the ceiling/wall.

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Step 4:
On the ceiling/wall, drill the cable entry hole
(back conduit entry).
Step 5:
Drill a hole slightly smaller than the supplied plastic screw anchor on each
marked screw hole. Then insert the plastic screw anchors into the drilled holes.
Step 6:
Thread the cables through the cable entry hole. Match the two screw holes on
the camera with the plastic screw anchors at the installation location. Fasten the
camera with the supplied self-tapping screws.
Step 7:
Attach the dome cover to the camera and fasten the two security screws.

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3. System Requirements
To perform the IP camera via web browser, please ensure the PC is in good
network connection, and meet system requirements as described below.
Items System Requirement
Personal Computer
Minimum :
1. Intel® CoreTM i5-2430M @ 2.4 GHz
2. 4 GB RAM
Recommended :
1. Intel® CoreTM i7-870 @ 2.93 GHz
2. 8 GB RAM
Operating System
Windows VISTA / Windows XP / Windows 7 / Windows 10
Web Browser
Microsoft Internet Explorer 11.0 (recommended)
Chrome
Firefox
Safari
Network Card 10Base-T (10 Mbps), 100Base-TX (100 Mbps) or
1000Base-T operation
Viewer ActiveX control plug-in for Microsoft IE
NOTE: The ITE is to be connected only to PoE networks without routing
to the outside plant or equivalent description.

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4. Access Camera
For initial access to the IP camera, users can search the camera through the
installer program: DeviceSearch.exe.
Accessing the Camera by Device Search Software
Step 1: Double click on the program Device Search.exe.
Step 2: After its window appears, click on the <Device Search> button on the
top. All the finding IP devices will be listed in the page.
Step 3: Find the camera in the list by its IP address and click on it. The default
IP address of the camera is: 192.168.0.250.
Step 4: The default IP address of the camera may not be in the same LAN as
the IP address of the PC. If so, the IP address of the camera needs to
be changed. Right click on the camera and click <Network Setup>.
Meanwhile, record the MAC address of the camera, for future
identification.
Step 5: The <Network Setup> page will come out. Select <DHCP> and click
<Apply> down the page. The camera will be assigned with a new IP
address.
Step 6: Click <OK> on the Note of setting change. Wait for one minute to re-
search the camera.
Step 7: Click on the <Device Search> button to re-search all the devices. Find
the camera in the list by its MAC address. Then double click or right
click and select <Browse> to access the camera directly via a web
browser.

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Step 8: A prompt window requesting for default username and password will
appear. Enter the default username and password shown below to
login to the camera.
Login ID
Password
Admin 1234
NOTE: ID and password are case sensitive.
NOTE: It is strongly advised that administrator’s password be
altered for the security concerns. Refer to the H.265 HDR IP
Camera Menu Tree for further details.
Installing DCViewer Software Online
For the initial access to the IP camera, a client program, DCViewer, will be
automatically installed to the PC when connecting to the camera.
If the web browser doesn’t allow DCViewer installation, please check the Internet
security settings or ActiveX controls and plug-ins settings (refer to section Setup
Internet Security) to continue the process.
The Information Bar (just below the URL bar) may come out and ask for
permission to install the ActiveX Control for displaying video in browser. Right
click on the Information Bar and select <Install ActiveX Control…> to allow the
installation.
The download procedure of DCViewer software is specified as follows.
Step 1: In the DCViewer installation window, click on <Next> to start
installation.
Step 2: The status bar will show the installation progress. After the installation
is completed, click on <Finish> to exit the installation process.
Step 3: Click on <Finish> to close the DCViewer installation page.

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Once the Viewer is successfully installed, the Home page of the IP camera will
be shown as the figure below.
Zoom Lens Models

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Motorized Lens Models
Zoom and Focus Adjustment
The live image will be displayed on the Home page when the camera is
successfully accessed. If zoom or focus is not at the desired position, please use
the function buttons on the Home page for adjustment. Refer to the H.265 HDR
IP Camera Menu Tree for more details about the function buttons.

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5. Setup Video Resolution
Users can setup video resolution on Video Format page of the user-friendly
browser-based configuration interface.
Video Format can be found under: Streaming> Video Configuration.
The default values of video resolution are as below.
4M
H.265/H.264- 2688 x 1512 (30/25 fps) +
H.265/H.264- 800 x 600 (30/25 fps)
For more details about the combinations of video resolution, please refer to the
H.265 HDR IP Camera Menu Tree.

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6. Configuration Files Export / Import
To export / import configuration files, users can access the Maintenance page on
the user-friendly browser-based configuration interface.
The Maintenance setting can be found under this path: System> Maintenance.
Users can export configuration files to a specified location and retrieve data by
uploading an existing configuration file to the camera. This is especially
convenient to make multiple cameras having the same configuration.
Export
Users can save the system settings by exporting the configuration file (.bin) to a
specified location for future use. Click on the <Export> button, and the popup
File Download window will come out. Click on <Save> and specify a desired
location for saving the configuration file.
Upload
To upload a configuration file to the camera, click on <Browse> to select the
configuration file, and then click on the <Upload> button for uploading.

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7. Tech Support Information
This chapter will introduce how to delete previously-installed DCViewer in the PC
and how to setup the Internet security.
7.1 Delete the Existing DCViewer
For users who have installed the DCViewer in the PC previously, please remove
the existing DCViewer from the PC before accessing to the IP camera.
Deleting the DCViewer
In the Windows <Start Menu>, activate <Control Panel>, and then double click
on <Add or Remove Programs>. In the <Currently installed programs> list, select
<DCViewer> and click on the button <Remove> to uninstall the existing
DCViewer.
Deleting Temporary Internet Files
To improve browser performance, it is suggested to clean up all the files in the
Temporary Internet Files. The procedure is as follows.
Step 1: Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 2: Click on the <Delete> button under the <Browsing History> section.
Step 3: In the appeared window, tick the box beside the <Temporary Internet
Files> and click on <Delete> to start deleting the files.

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7.2 Setup Internet Security
If ActiveX control installation is blocked, please either set Internet security level
to default or change ActiveX controls and plug-ins settings.
Internet Security Level: Default
Step 1: Start the Internet Explorer (IE).
Step 2: Click on the <Tools> tab on the menu bar and select <Internet Options>.
Step 3: Click on the <Security> tab, and select <Internet> zone.
Step 4: Down the page, click on the <Default Level> button and click on <OK>
to confirm the setting. Close the browser window, and restart a new
one later to access the IP camera.
ActiveX Controls and Plug-ins Settings
Step 1: Repeat Step 1 to Step 3 of the previous section above.
Step 2: Down the page, click on the <Custom Level> button to change ActiveX
controls and plug-ins settings. The Security Settings window will pop up.
Step 3: Under <ActiveX controls and plug-ins>, set ALL items (as listed below)
to <Enable> or <Prompt>. Please note that the items vary by IE version.
ActiveX controls and plug-ins settings:
1. Binary and script behaviors.
2. Download signed ActiveX controls.
3. Download unsigned ActiveX controls.
4. Allow previously unused ActiveX controls to run without prompt.
5. Allow Scriptlets.
6. Automatic prompting for ActiveX controls.
7. Initialize and script ActiveX controls not marked as safe for scripting.
8. Run ActiveX controls and plug-ins.
9. Only allow approved domains to use ActiveX without prompt.
10. Script ActiveX controls marked safe for scripting*.
11. Display video and animation on a webpage that does not use external media player.
Step 4: Click on <OK> to accept the settings. A prompt window will appear for
confirming the setting changes, click <Yes(Y)> to close the Security
Setting window.
Step 5: Click on <OK> to close the Internet Options screen.
Step 6: Close the browser window, and restart a new one later to access the IP
camera.