Escea ST500 User manual

ST500
GAS FIRE USER GUIDE
www.escea.net
630172_1 Manual_User_ST500_R-emotion_NZ
NZ

DO NOT PLACE ARTICLES OR FURNISHINGS ON OR AGAINST THIS
APPLIANCE.
DO NOT OPERATE THE FIRE IF THE GLASS HAS BEEN BROKEN,
DAMAGED OR IT IS NOT PROPERLY POSITIONED/HOOKED ONTO THE
FIRE
DO NOT OPERATE THE FIRE WITH THE FASCIAPANELS REMOVED.
THIS APPLIANCE MUST BE INSTALLED IN ACCORDANCE WITH THE
MANUFACTURERS WRITTEN INSTRUCTIONS.
THE GLASS SURFACE ON THE FRONT OF THE FIREPLACE IS
CONSIDERED A WORKING SURFACE, AND AS SUCH IS HOT AND CARE
MUST BE TAKEN NOT TO TOUCH THIS SURFACE. IT IS RECOMMENDED A
SECONDARY GUARD IS FITTED IN PLACES WHERE THERE ARE YOUNG
CHILDREN ORAGED OR INFIRM PERSONS.
CURTAINS SHOULD NOT BE POSITIONED ABOVE THE FIREPLACE AND
ANY PROTRUDING LEDGES MUST NOT COME WITHIN THE MINIMUM
DISTANCES SPECIFIED IN SECTION 5.1 OF THE INSTALLATION MANUAL
SUPPLIED WITH THISAPPLIANCE.
THIS APPLIANCE IS NOT INTENDED FOR USE BY YOUNG CHILDREN OR
INFIRM PERSONS UNLESS THEY HAVE BEEN ADEQUATELY
SUPERVISED BY A RESPONSIBLE PERSON TO ENSURE THAT THEY CAN
USE THE APPLIANCE SAFELY.
The data plate for this appliance, containing technical information and
specifications, can be found to the right of the control tray, near the
base of the fire. To access this, the fascia must be removed.
Any installation or service work carried out on this appliance must only
be done by a recognised and qualified gas fitter.
NZ LTD
17 Carnforth St, PO Box 5277
Dunedin, New Zealand
Escea recommends the ST500 is inspected and serviced by a
qualified Gas Fitter once every twelve (12) months.
E-mail: [email protected]
Web: www.escea.net
Phone: [phone]

Basic Operation
Turning the ST500 on and off
Setting the Control Mode
Locking the Remote Control
Contents
>
1
2
3
Operation from the touch pad 4
Cleaning and Maintenance
>
8
Normal operating Sounds and Smells
>
10
Warranty Information
>
11
Clearances
>
6
The ST500 electronic control system is designed to work within the
temperature range of 0°C to 70°C, with a humidity level that is non
condensing. This is to ensure safe operation of the electronic and
gas control system.
If the fireplace is subjected to an environment with temperatures
very close to or exceeding these temperature limits (irrespective of if
the fireplace is on or off at the time) the fireplace may not start up
until the temperature returns back to within the operating range.
To remedy this the environmental temperature should be addressed
and the fireplace control system given time to adjust accordingly.
The fireplace should then function correctly.

Basic Operation
1
The ST500 remote control allows you to turn ON and OFF the fire, control the
flame height in the Manual mode, or control the room temperature in the
Thermostat mode. The remote has a maximum range of 10 meters, and
because the remote works by radio frequency, it does not need to be aimed at
the for it to operate.ST500
When first powered the remote starts at the OFF screen (it is possible that the
remote is locked in the OFF screen: to unlock it just press the button below
Unlock, and then OK).
Switching on the ST500
Switching on: Once the remote is unlocked, press On (left button) and OK
(middle button). A beep from the control unit will be heard, and the ignition
process starts (the pilot will start sparking and gas will start flowing to the pilot,
which should then be lit within a few seconds).
If the pilot flame fails to ignite, you must turn OFF the from the remote
and start the process of turning it ON again.
ST500

Basic Operation 2
To turn off the fire, push the OFF button, to shut down the gas flow to the fire
and switch it off. The OFF display will now appear in the display.
Switching off the ST500
There are three different modes for controlling the appliance:
Setting the control mode for the fireplace:
Automatic mode allows you to set a temperature, while in manual mode the
flame level may be set to HIGH, MEDIUM, LOW & PILOT. Program mode
offers automatic temperature control for specific times of the day.
In the initial screen when the remote is turned on, three options are available:
AUTO, MANUAL and MENU.
Auto and Manual are two of the three different modes for controlling the
appliance with the remote.
If Manual is pressed, Pilot appears as the selected
setting. In the bottom row, and appear,
indicating that the flame level can by changed by
just pressing the left or middle button. There are four
possible flame positions: Pilot flame, Low flame,
Medium flame and High flame. Pressing Back (right
button), returns to the initial screen. Note that a
Safety temperature can be previously set in the
configuration menu. This specifies the maximum
the maximum permitted room temperature. This
temperature can never be set higher than 40ºC (104
ºF).
↓↑
> Manual
> Automatic
> Program
Manual mode:

Basic Operation
3
If Auto is pressed in the initial screen, 25ºC (77 º F)
appears as the desired temperature in the selected
setting. In the bottom row, and appear,
indicating that we can change the desired
temperature value by just pressing the left or middle
button. In auto mode the appliance heats until this
temperature is reached. Limits are 0-37ºC (32-
99ºF).
Pressing Back (right button), returns to the initial
screen.
↓↑
Automatic mode:
Pressing Back (right button), returns to the initial screen.
In this mode the main burner can be switched on and off.
By default the program mode is not enabled. To enable program mode, enter
configuration mode by pressing and holding the OFF button for 40 seconds,
selecting “Programming” and selecting “yes” (For more information on
configuration mode see the installation manual, section 19.9).
There are two types of program mode: a Daily mode and a Weekly mode. In
the daily mode, every day uses the same program. In the weekly mode, every
day has its own program, so it is possible have a different program for each
day of the week.
In this mode the main burner can be switched on and off (pilot still burning).
(Menu Adjust Menu Change Program)Day programming menu: →→
Program mode:
There are 8 menus like this. One for Daily, and the others for each separate
day (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and
Sunday).
(Continued next page)

Basic Operation 4
The daily program screen consists of:
A: Selected (including “Daily”). The selected
day can be changed by pressing Change
(middle button).
B: Day schedule graphic. This bar displays
the program for the whole day by showing
the temperature setting for each hour of the
day. To access the day schedule graphic,
press (left button). To change the desired temperature, go to the hour you
want to change by pressing (left button) and then press change (middle
button).
There are 3 temperature settings (bars):
↓
→
Program mode (continued)
[Small bar] No temperature control (the appliance is in pilot
mode).
[Medium bar] The night temperature is set as the desired
temperature and the appliance will heat until this
temperature is reached. To adjust the night temperature
press “Menu Adjust menu Night” and set the desired
temperature.
[Large bar] The comfort temperature is set as the desired
temperature and the appliance will heat until this
temperature is reached. (High bar). To adjust the comfort
temperature pres Menu Adjust menu Comfort and set the
desired temperature.
→→
→→
Finally, to launch the program mode, in the main menu, set Program to On,
and select the desired Program Type (Daily or weekly). When activated, the
screen will show which of the above temperature settings is currently active,
Off, Night, or Comfort. The pilot must remain lit in order for the program to
remain running.
Go into Menu Adjust menu Unit. Press middle button and then left button
for changing units.
→→
Changing the display from Celsius to Fahrenheit:
Off
Night Temp
Comfort Temp

Basic Operation
5
Operation from the Touch Pad
The touch pad is intended to be used for service/diagnostic purposes and to
operate the fire in the event that the remote handset becomes lost or inoperative.
If you remove the fascia you will find an electronic touch pad in the lower centre of
the fire. The touch pad features the basic operations of the fire: On, off, and
manual adjustment of the flame height.
DO NOT DROP THE REMOTE.
Dropping the remote may result in a cracked LCD screen or malfunctioning components.
The warranty does not cover damage to the remote sustained by dropping, however
replacement remote controls are available.
To Lock / Unlock the remote control buttons:
Go into Menu Lock. Press middle button and then left button for locking the
remote.
To unlock pres left button and then middle button.
→
To turn on the ST500, push the ON/OFF button on the touch pad. The system will
emit a beep and begin the ignition process, which can take about 20 seconds.
Once the start up process is complete, the pilot flame is lit. The ST500 is now in
the 'Manual' mode and ready to be used.
While the pilot is lit, press the 'Flame Up' or 'Flame Down' button to alter the flame
height. The LED will flash once and the unit will beep to confirm the flame height
has been adjusted. The ST500 has 4 flame positions: Pilot only, Low, Medium,
and High flame height.
If the 'Flame Up' button is pressed while the unit is in the 'high' flame position,
nothing will happen. Similarly, if 'Flame Down' is pressed while the unit is in the
'pilot' flame position, nothing will happen.
To shut down the gas flow to the ST500, press the On/Off button and the LED will
begin to blink and the unit will emit a beep.

Clearances
Cabinet Clearances
There must be a minimum of 100mm from the sides of the fascia to any
protruding side walls or cabinetry.
Television Positioning Considerations
It is becoming common practice for consumers to mount flat screen TV's
above their gas fireplace.
Most TV manufacturers have specified in their instructions that the TV should
not be installed on, near or above a heat source. For this reason TV location
decisions rest solely with the householder and Escea will not be held liable
for any adverse affects on a TV located near to an Escea fireplace that may be
caused by heat.
The drawings below are suggestions that may be used as a GUIDE for those
consumers who do decide to locate their TV above an gas fire. These
drawings show ways to reduce the amount of warm air rising off the fireplace
and onto the TV.
ST500
6
50 min
50 min
50 min
500 min 500 min
100 min
100 min
500 min
50 min
50 min
50 min
50 min
500 min
Mantle Mantle
Recessed TV
Flush TV with
small mantle Mantle above fire Protruding fire

Clearances
ST500 Mantle Clearances
If any part of the installation
(mantle, wall or cavity) is
constructed from
materials, the
diagram below shows the
maximum allowable size for
mantles or protruding surfaces
mounted above an
COMBUSTIBLE
ST500.
The material that the wall and mantle are made from will also affect the
operating temperature of the TV so it is the customers responsibility to
satisfy themselves that their TV mounting and mantle design will not
exceed the listed maximum operating temperature of their electronic goods.
7
If the entire installation (mantle,
wall and cavity) is constructed
from
materials, then the clearances to
mantles or protruding surfaces
mounted above an may be
as shown by the shaded area in
the diagram below
NON-COMBUSTIBLE
ST500
Replacing Batteries
When batteries are replaced in either the battery box (inside the
fireplace) or n the handset, the unit will require 1 minute afterwards to
regain connection.

Removing the Glass AssemblyST500
Ensure the ST500 is allowed to cool before continuing with the following
procedure.
Pull the four hooks shown on the next page towards you and then away
from the glass to release the glass frame underneath the hook.
Lift the glass assembly towards you to clear the locating supports and
place it flat upon some newspaper or a sheet of cardboard to protect your
floor coverings.
Cleaning and Maintenance 8
Removing the ST500 Fascia
Annual Servicing
Your ST500 Decorative Gas Fireplace requires that annual service checks be
carried out by a Registered Installer to ensure that it will continue to operate in
a safe manner.
Please ensure that you schedule annual service checks for your ST500 with
your local Registered Installer.
To replace the fascia, line up the four
hooks with the matching receptacles on
the fire and push the fascia into place
and let it drop down as shown to the
right, the fascia should now be securely
in position.
The ST500 fascia attaches to the fire by
four hooks. To remove the fascia, simply
lift it upwards 15-20mm, and pull
towards you. Care should always be
taken when handling the fascia.
Ensure the fascia is allowed to cool
before handling.

Cleaning and Maintenance
9
Fuel Bed Media
Some discolouration of the coals may occur over time, particularly on white
coals. The gravel or driftwood layout and the quantity of material contained
therein must not be altered.
Cleaning your ST500
The unit must be cold before starting any form of maintenance or cleaning.
If your fascia requires cleaning, 3M Stainless steel cleaner (or
equivalent) is recommended.
Stainless Steel
If your (painted) fascia requires cleaning, you must only use a
damp cloth to give it a gentle wipe. Never ever rub the fascia.
Powder Coated
The glass can be cleaned using standard window cleaner. If you wish the
clean the inside of the glass, you can remove the glass assembly by following
the instructions on the next page.
Take care while cleaning the glass so as not to interfere with or damage the
fibreglass gasket material on the glass assembly.
Follow the instructions on the
previous page in reverse to
refit the glass assembly to the
fireplace.
Do not operate the appliance if
the glass has been broken,
damaged, or the glass is not
properly positioned/hooked
onto the appliance.

Note: Each time the fire is lit from cold the glass will fog up with condensation.
This is normal and the condensation will disappear within a few minutes once
the glass heats up.
Sounds and Smells 10
Sounds
It is possible that you will hear some sounds from your gas appliance. This
is perfectly normal due to the fact that there various types of materials used
within your appliance. Listed below are some examples. These are all
normal operating sounds and should not be considered as defects in your
appliance.
Gas Control Valve:
As the gas control valves turn ON and OFF, a dull clicking sound may be
audible, this is normal operation of a valve. When the fire is switched off
after being run for a while, there may be popping and fluttering noises as
the residual gas in the burner burns away. These are normal and should be
no cause for concern.
Unit Body / Firebox:
Different types and thickness’ of steel will expand and contract at different
rates resulting in some “dull drumming” and “ticking” sounds being heard
throughout the cycling process.
Smells
The first few times the unit is operated, the unit may release an odour and
the flames may appear orange caused by the curing of the paint, the
burning off of the starch in the gas coals and the oils in the metal. This is a
temporary curing process which will disappear with use.

WARRANTY TERMS & CONDITIONS:
Provided that the Product is installed as per ESCEA's Installation Manual and the step by step
warranty procedure has been followed as per instructions issued by ESCEA, (documented in
the Agent Manual), and the product is operated and maintained in accordance with ESCEA
operating and maintenance instructions, then for the first period of twelve (12) months from
the ESCEA will pay the cost of repairing or replacing any part of the Product
that is deemed by ESCEA to be faulty.
For the second period of twelve (12) months from the ESCEA will supply
replacement parts only, without charge.
a) ESCEA at its sole discretion, may modify, adjust, repair or replace the faulty products.
The warranty period on parts and labour shall be for twelve (12) months from the date
of purchase.
b) Labour costs will only be reimbursed when ESCEA specified procedure has been
followed, and ESCEA has authorised service work before it was carried out.
a) ESCEA at its sole discretion, will provide replacement parts to the Distributor,
retailer or repair service Faulty parts MUST be returned to ESCEA. The parts only
warranty period shall be for twelve (12) months and will commence twelve (12)
months after of the Products by the ESCEA retailer
1. All repairs made within the Limited Warranty period shall be covered by this Limited
Warranty for a period of three (3) months from the date of completion of the repair, or
for the remainder of the overall Limited Warranty period, whichever is the longer.
2. If the buyer or any other party modifies any part of the Product within the Limited
Warranty period without the prior written consent of ESCEA then the Limited Warranty
shall be void. ESCEA may, at its sole discretion, decide that the Limited Warranty is void in
relation to any part of the product, which has been modified.
3. ESCEA must be notified of all claims under this Limited Warranty as soon as possible,
but in any event not later than two (2) weeks of the claimant becoming aware of the
circumstance giving rise to the claims.
date of purchase
date of purchase
Parts and Labour for the first twelve (12) months:
Parts Only for the second twelve (12) months:
the acceptance date
General Terms and Exclusions:
,,
,
.
.
Warranty
11

4. No ESCEA Distributor, retailer, employee or other third party is authorized to make any
modification, extension, or addition to this Limited Warranty, whether verbal or written.
5. ESCEA reserves the right to discontinue products or make substitutions, in such event,
the buyer may receive a substitute product or a cash refund at ESCEA'S sole discretion,
if a replacement for the product covered by this Limited Warranty is no longer available.
6. ESCEA is not responsible for damage arising from failure to follow instructions for the
product's installation, maintenance and permitted and proper use. The Limited Warranty
does not cover damage caused by use with non-ESCEA products or damage caused by
accident, abuse, misuse, weather, fire, flood, earthquake or other external causes.
Products where an ESCEA serial number has been removed or defaced, cosmetic damage,
including but not limited to scratches, and normal fair wear and tear are not covered
as well.
7. This warranty does not cover installation of the fire into wet areas such as bathrooms or
areas of very high humidity.
Warranty 12