ESI A64v User manual
Page 1 of 66 0455-0323 Rev A
ESI Access
ESI A64v Access Device User’s Guide
Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control,
intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad,
the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v
water, dust and impact resistant in most outdoor environments. The AC64v allows users to make
audio/video calls via a speed-dial button and a 2 Mega-pixel camera and achieve access control by
different methods such as RFID and password. An array of input and output interfaces allows the
AC64v to be easily integrated with other security devices. The AC64v is ideal for apartments,
commercial buildings, communities, industrial parks and more.
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Directory
Safety ____________________________________________________________________5
Overview__________________________________________________________________5
Installation ________________________________________________________________6
Use PoE or external Power Adapter ________________________________________________ 6
IP Address Reporting ____________________________________________________________ 6
LED status _____________________________________________________________________ 6
Front Panel ____________________________________________________________________ 7
Connections ___________________________________________________________________ 8
Wall Mounting _________________________________________________________________ 9
Device IP address _______________________________________________________________________ 9
WEB configuration __________________________________________________________9
SIP Configurations _____________________________________________________________ 10
Door opening operation_________________________________________________________ 10
Door open settings _____________________________________________________________ 11
Swipe card to open the door _____________________________________________________________ 11
Remote Password Door Opening__________________________________________________________ 12
Local Password to Open Door ____________________________________________________________ 12
Change default password________________________________________________________________ 13
Calling ___________________________________________________________________14
Answering Calls _______________________________________________________________________ 14
End the Call___________________________________________________________________________ 14
Auto Answer __________________________________________________________________________ 15
Call Waiting___________________________________________________________________________ 16
Advanced Function_________________________________________________________17
Intercom _____________________________________________________________________ 17
MCAST_______________________________________________________________________ 17
Multicast：___________________________________________________________________________ 18
MCAST Dynamic：_____________________________________________________________________ 18
Hotspot ______________________________________________________________________ 18
Web Configurations ________________________________________________________20
Web Page Authentication _______________________________________________________ 20
System >> Information __________________________________________________________ 20
System >> Account _____________________________________________________________ 20
System >> Configurations _______________________________________________________ 21
Export Configurations __________________________________________________________________ 21
•
Import Configurations ______________________________________________________________ 21
•
Clear Configurations _______________________________________________________________ 21
•
Clear Tables ______________________________________________________________________ 21
•
Reset Phone______________________________________________________________________ 21
System >> Upgrade ____________________________________________________________ 22
Firmware Upgrade：___________________________________________________________________ 22
System >> Auto Provision________________________________________________________ 24
System >> FDMS _______________________________________________________________ 26
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System >> Tools _______________________________________________________________ 26
System >> Reboot______________________________________________________________ 26
Network >> Basic ______________________________________________________________ 27
Network >> Service Port_________________________________________________________ 28
Network >> VPN _______________________________________________________________ 29
•
L2TP ____________________________________________________________________________ 29
•
OpenVPN ________________________________________________________________________ 30
Network >> Advanced__________________________________________________________ 30
Line >> SIP____________________________________________________________________ 31
Line >> SIP Hotspot_____________________________________________________________ 34
Line >> Dial Plan _______________________________________________________________ 35
Dial Plan Add: _________________________________________________________________________ 35
Line >> Action Plan _____________________________________________________________ 37
Line >> Basic Settings ___________________________________________________________ 37
Intercom settings >> Features ____________________________________________________ 39
Intercom settings >> Media ______________________________________________________ 42
Intercom settings>>Camera Settings_______________________________________________ 43
Intercom Setting >> MCAST ______________________________________________________ 46
Intercom Setting >> Action URL ___________________________________________________ 46
Intercom Setting >> Time/Date ___________________________________________________ 47
Intercom settings>>Time plan ____________________________________________________ 48
Intercom settings >> Tone _______________________________________________________ 49
Intercom settings >> Led ________________________________________________________ 49
Call list >> Call List _____________________________________________________________ 50
Call list >> Web Dial ____________________________________________________________ 50
Function key __________________________________________________________________ 50
Memory _____________________________________________________________________________ 53
PTT _________________________________________________________________________________ 54
Security >> Web filter ___________________________________________________________ 54
Security >> Trust Certificates _____________________________________________________ 55
Security >> Device Certificates ____________________________________________________ 55
Security >> Firewall ____________________________________________________________ 56
Device log ____________________________________________________________________ 57
Security settings _______________________________________________________________ 57
EGS Setting >> Features _________________________________________________________ 60
EGS Setting >> Relay____________________________________________________________ 61
EGS Setting >> Card ____________________________________________________________ 62
EGS Setting >> Password ________________________________________________________ 63
EGS Setting >> Time Profile ______________________________________________________ 64
EGS Setting >> Logs ____________________________________________________________ 65
Trouble Shooting __________________________________________________________66
Page 4 of 66 0455-0323 Rev A
Get device system information ___________________________________________________ 66
Reboot device _________________________________________________________________ 66
Device factory reset ____________________________________________________________ 66
Network Packets Capture _______________________________________________________ 66
Get device log _________________________________________________________________ 66
Common Trouble Cases _________________________________________________________ 66
Page 5 of 66 0455-0323 Rev A
Safety
Read the following safety notices before installing or using this unit. They are crucial for the safe and
reliable operation of the device.
•
Use a quality power supply or a PoE supply that meets PoE standards.
•
Verify that building power and wiring are good. Inaccurate power voltage or faulty wiring may
cause fire and damage.
•
Do not damaged cords or cables as they may cause fire or electric shock.
•
Do not handle the device roughly.
•
Do not install the device in places where there is direct sunlight. Also do not put the device on
carpets or cushions. It may cause overheating, fire or failure.
•
Before using the product, confirm that the temperature and humidity of the environment meet the
working requirements of the product. See datasheet.
•
Avoid getting the device wet.
•
Only allow a licensed access expert to install the device so that local code is met.
•
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft
cloth that has been slightly dampened in a mild soap and water solution.
•
Do not install the device in a poorly ventilated area.
•
Before installing any equipment, be familiar with building layout and electrical hazards.
Overview
Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control,
intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad,
the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v
water, dust and impact resistant in most outdoor environments. The AC64v allows users to make
audio/video calls via a speed-dial button and a 2 Mega-pixel camera and achieve access control by
different methods such as RFID and password. An array of input and output interfaces allows the
AC64v to be easily integrated with other security devices. The AC64v is ideal for apartments,
commercial buildings, communities, industrial parks and more.
Page 6 of 66 0455-0323 Rev A
Installation
Use PoE or external Power Adapter
The ESI AC64v supports two power supply modes, power supply from external power adapter or
Power over Ethernet (PoE) compliant switch.
PoE power supply saves the space and cost of providing the device additional power outlet. With a
PoE switch, the device can be powered through a single Ethernet cable which is also used for data
transmission. By attaching UPS to PoE switch, the device can keep working at power outage just like
traditional PSTN telephone which is powered by the telephone line.
For users who do not have PoE equipment, the traditional power adaptor should be used. If the
device is connected to a PoE switch and power adapter at the same time, the power adapter will be
used in priority and will switch to PoE power supply once it fails.
Use a quality power adapter or a PoE switch that meets standard PoE specifications to ensure proper
function.
IP Address Reporting
Action behavior
Description
Standby report IP In standby mode, long press the speed dial button for 3 seconds, there
will be a 5 second tone. Press the speed dial button once within 5
seconds. The tone will stop automatically then announce IP.
Press the button in the upper right corner .
Switch network mode
In the standby mode, long-press the speed dial button for 3 seconds
and
the beep will last for 5 seconds. Within 5 seconds, press the speed
dial button three times quickly to switch to the network mode.
If there is no IP at present, switch to the default static IP
(192.168.1.128).
Then switch to DHCP mode when it is the default static IP
(192.168.1.128)
When DHCP gets to IP, then do not switch and report the IP directly.
Report the IP after the successful switch
Voice loop mode
After you press the speed dial button twice, the device enters the voice
loopback mode. After you press the MIC speaker, you can check the
voice related problems. After you press the speed dial button again,
you can exit the voice loopback mode
LED status
Indicator status
Meaning
Steady green
Standby (No registration, normal network)
Steady cyan
Registration success
Cyan light flash
talking/Calling/going
Red slow flash
Registration failed
Red slow flash
Network anomaly
Orange light flash
Upgrade and restore factory
Steady
Standby
Flashing 1s
A credit card
Page 7 of 66 0455-0323 Rev A
Front Panel
Name Description
Camera Video signal acquisition and transmission
MIC Audio acquisition
DSS key
For speed dial, multicast, intercom, IP broadcast and other
functions
RFID area Swipe identification cards
Speaker
Play sound
Photo resistor
Detects light levels
ToF sensor Senses the distance of an object
IR LED Helps illuminate objects in low light situations
LED For Status
Dialing key Press to send the dialed number
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Connections
Open the rear case of the device, there is a row of terminal blocks for connecting the power supply,
electric lock control, etc. The connection is as follows:
SN Description
①
Ethernet interface: standard RJ45 interface, 10/100M adaptive, it is
recommended to use five or five types of network cable
②
Two groups of short-circuit input detection interfaces: for connecting switches,
infrared probes, door magnets, vibration sensors and other input devices
③
Wiegand interface
④
RS485 interface
⑤
Power interface: 12V/1A input. VBAT=positive. GND=negative.
⑥
、
⑦
Two groups of short-circuit output control interface: used to control electric
locks, alarms, etc.
⑧
Line out interface. For accessibility aids for the deaf
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Wall Mounting
1.
Draw the installation holes on the wall according to the installation dimension drawing provided.
Use an electric drill to make the vacant place, after drilling the hole, remove the installation
dimension drawing, and use a hammer to drive the plastic plug into the drilled hole;
2.
Use a screwdriver to loosen the 4 screws on the back, separate the back shell from the wall
bracket, and lock the screws on the back of the device at the same time;
3.
Align the screw holes of the wall bracket with the holes made on the wall, and fix it to the wall with
the supplied screws;
4.
Pass all the wires through the silicone plug in the middle of the bottom shell. All wires need to
reserve a length of 8 inches (20cm).
5.
Hang the device and the wall bracket tightly from top to bottom, and tighten the screws at the
bottom
Device IP address
Method 1: Connect the speaker, press and hold the speed-dial button for 3 seconds (30 seconds after
power on), wait for the speaker to beep. Press the speed-dial button within 5 seconds, and the device
will automatically announce the IP address by voice.
Method 2: Press and hold the speed-dial button for 3 seconds, wait for the speaker to beep, press the
speed-dial button three times within 5 seconds, and the device will automatically announce the IP
address by voice after successfully switching to the network mode.
Default configuration
DHCP mode Default enable Static IP 192.168.1.128
Voice read IP address Press and hold the speed-
dial button for
3 seconds, press the speed dial button
one times within 5 seconds.
Server port 80
WEB configuration
When the device and your computer are successfully connected to the network, enter the IP address
of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login interface of the web
page management.
Enter the username and password to log in to the web page. The default username and password are
admin / admin for eSIP and admin / SIPstn@ESI for eCloud.
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SIP Configurations
At least one SIP line should be configured properly to enable the telephony service. The line
configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the
service provider and the account information used for registration and authentication. When the
device is applied with the configuration, it will register the device to the service provider with the
server’s address and user’s authentication as stored in the configurations.
The SIP line configuration should be set via the WEB configuration page by entering the correct
information such as phone number, authentication name/password, SIP server address, server port,
etc. which are provided by the SIP server administrator.
•
WEB interface ：After login into the phone page, enter [Line] >> [SIP] and select SIP1/SIP2 for
configuration, click apply to complete registration after configuration, as shown below:
Door opening operation
Unlock the door in the following five ways:
1.
Open the door by swiping the RFID card, which supports IC card and ID card.
2.
The access control helps to call owner, and the owner enters the remote opening password to
open the door.
3.
The other device helps to call the door phone, enters the corresponding remote authentication
code, and opens the door after timeout or the password check length is reached (the
authentication code shall be configured in the access list).
4.
The door can be opened through the indoor door button when the door phone is in any state.
5.
Timed door opening: automatically opens the door in a predetermined time period by setting a
timed task.
Page 11 of 66 0455-0323 Rev A
Door open settings
Swipe card to open the door
•
Access control settings on web page→EGS Setting→Add Card Rule. Select "Type" (Normal card
provides open door function, Add card and Del card provides add and delete card function.
Default Normal card)
•
Enter your name and card number (just enter the first 10 digits of the card number), and clicking
"Add" to add the card to the list.
•
Tap the card reading area of the device with the configured ID card to open the door.
Page 12 of 66 0455-0323 Rev A
Remote Password Door Opening
•
Set access control on the web page→ EGS Setting→Password→ Add password rule→ Select
"Remote".
•
Enter your name, password and number, add to the password list.
•
The owner answers the access control call and enters password to open the door for a visitor.
Default password is *.
Local Password to Open Door
•
Configure access on Web→EGS Setting →Password → Add password rule → Select "Local ".
•
Enter your name and password to the password list.
•
Owners and visitors can open the door by entering "6789" (default password) or "123456" (new
password) by using the keypad.
Page 13 of 66 0455-0323 Rev A
Change default password
The default local password is 6789 and the default remote password is *.
Do the following steps to change the default password.
• Go to EGS Settings > Password.
• Select the password to edit (1).
• Enter new password (2).
• Click Modify (3).
The default password can also be deleted by selecting it and then by clicking Delete
Page 14 of 66 0455-0323 Rev A
Calling
After setting the function key to Hot key and setting the number, press the function key to immediately
call out the set number, as shown below:
See detailed configuration instructions Function Key.
After setting the speed dial according to the above settings, the AC64v access device can directly dial
the set number by pressing the Management Center button .
You can also press the dial button first , then enter the number you want to call, and
automatically call after timeout.
Answering Calls
After setting up the automatic answer and setting up the automatic answer time, it will hear the ringing
bell within the set time and automatically answer the call after timeout. Cancel automatic answering.
When a call comes in, you will hear the ringing bell and will not answer the phone over time.
End the Call
You can hang up the call through the Release key (you can set the function key as the Release key)
or turn on the speed dial button to hang up the call. See detailed configuration instructions Function
Key.
The back button can also be used to hang up the call.
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Auto Answer
The user can turn off the auto-answer function (enabled by default) on the device webpage, and the
ring tone will be heard after the shutdown, and the auto-answer will not time out.
Web interface:
Enter [Line] >> [SIP], Enable auto answer and set auto answer time and click submit.
SIP P2P auto answering：
Enter [Line] >> [Basic settings], Enable auto answer and set auto answer time and click submit.
Auto Answer timeout is 0-120 seconds.
The range can be set to 0~120 seconds and the call will be answered automatically after timeout.
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Call Waiting
•
Enable call waiting: new calls can be accepted during a call.
•
Disable call waiting: new calls will be automatically rejected and a busy signal will be prompted.
•
Enable call waiting tone: when you receive a new call on the line, the device will beep.
Users can enable/disable call waiting in the device interface and the web interface.
•
Web interface: enter [Intercom Settings] >> [Features], enable/disable call waiting,
enable/disable call waiting tone.
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Advanced Function
Intercom
The device can answer intercom calls automatically.
Parameters
Description
Enable Intercom
When the intercom system is enabled, the device will accept the SIP
header call info of the Call request Command automatically
Enable Intercom Barge
If the option is enabled, device will answer the intercom call automatically
while it is in a normal call, and it will reject new intercom call if there is
already one intercom call
Enable Intercom Mute
Enable mute during intercom mode
Enable Intercom Ringing
If the incoming call is intercom call, the device plays the intercom tone.
MCAST
This feature allows user to make some kind of broadcast call to people who are in multicast group.
User can configure a multicast DSS Key on the phone, which allows user to send a Real Time
Transport Protocol (RTP) stream to the pre-configured multicast address without involving SIP
signaling. You can also configure the phone to receive an RTP stream from pre-configured multicast
listening address without involving SIP signaling. You can specify up to 10 multicast listening
addresses.
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Parameters
Description
Enable Auto Mcast
Send the multicast configuration information by Sip Notify signaling, and
the device will configure the information to the system for multicast
listening or cancel the multicast listening in the system after receiving the
information
Auto Mcast Timeout
Delete Time
When a multicast call does not end normally, but for some reason the
device can no longer receive a multicast RTP packet, this configuration
cancels the listening after a specified time
SIP Priority
Defines the priority in the current call, with 1 being the highest priority
and 10 the lowest.
Intercom Priority
Compared with multicast and SIP priority, high priority is pluggable and
low priority is rejected
Enable Page Priority
Regardless of which of the two multicast groups is called in first, the
device will receive the higher priority multicast first.
Enable Mcast Tone
When enabled, play the prompt sound when receiving multicast
Name
Listened multicast server name
Host:port
Listened multicast server’s multicast IP address and port.
Multicast：
•
Go to web page of [Function Key] >> [Function Key], select the type to multicast, set the
multicast address, and select the codec.
•
Click Apply.
•
Set up the name, host and port of the receiving multicast on the web page of [Intercom Settings]
>> [MCAST].
•
Press the DSSKey of Multicast Key which you set.
•
Receive end will receive multicast call and play multicast automatically.
MCAST Dynamic：
Description: send multicast configuration information through SIP notify signaling. After receiving the
message, the device configures it to the system for multicast monitoring or cancels multicast
monitoring in the system.
Hotspot
SIP hotspot is a simple utility. Its configuration is simple, which can realize the function of group
vibration and expand the quantity of sip account. Take one device A as the SIP hotspot and the other
devices (B, C) as the SIP hotspot client. When someone calls device A, devices A, B, and C will ring,
and if any of them answer, the other devices will stop ringing and not be able to answer at the same
time. When A B or C device is called out, it is called out with A SIP number registered with device A.
Parameters
Description
Enable Hotspot Enable or disable hotspot
Mode This device can only be used as a client
Monitor Type
The monitoring type can be broadcast or multicast. If you want to restrict
broadcast packets in the network, you can choose multicast. The type of
monitoring on the server side and the client side must be the same, for
example, when the device on the client side is selected for multicast, the
device on the SIP hotspot server side must also be set for multicast
Page 19 of 66 0455-0323 Rev A
Monitor Address
The multicast address used by the client and server when the monitoring
type is multicast. If broadcasting is used, this address does not need to be
configured, and the system will communicate by default usi
ng the broadcast
address of the device's wan port IP
Remote Port
Fill in a custom hotspot communication port. The server and client ports
need to be consistent
Name Fill in the name of the SIP hotspot. This configuration is used to identify
different hotspots on the network to avoid connection conflicts
Line Settings
Sets whether to enable the SIP hotspot function on the corresponding SIP
line
Client Settings:
As a SIP hotspot client, there is no need to set up a SIP account, which is automatically acquired and
configured when the device is enabled. Just change the mode to "client" and the other options are set
in the same way as the hotspot.
The device is the hotspot server, and the default extension is 0. The device ACTS as a client, and the
extension number is increased from 1 (the extension number can be viewed through the “SIP hotspot”
webpage).
Calling internal extension:
•
The hotspot server and client can dial each other (example: extension 1 dials extension 0)
Page 20 of 66 0455-0323 Rev A
Web Configurations
Web Page Authentication
Users can log into the device's web page to manage user device information and operate the device.
Users must provide the correct user name and password to log in. If the password is entered
incorrectly three times, it will be locked and can be entered again after 5 minutes.
The details are as follows:
•
If an IP is logged in more than the specified number of times with a different user name, it will be
locked. If a user name logs in more than a specified number of times on a different IP, it is also
locked.
System >> Information
User can get the device information in this page including,
•
Model
•
Hardware
•
Software
•
Uptime
•
Last uptime
•
MEMInfo
•
System time
And summarization of network status,
•
Network Mode
•
MAC
•
IP
•
Subnet mask
•
Default getaway
Besides, summarization of SIP account status,
•
SIP User
•
SIP account status ( Registered / Unapplied / Trying / Timeout )
System >> Account
On this page the user can change the password for the login page.
Users with administrator rights can also add or delete users, manage users, and set permissions and
passwords for new users.
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