ESI A64v User manual

Page 1 of 66 0455-0323 Rev A
ESI Access
ESI A64v Access Device User’s Guide
Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control,
intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad,
the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v
water, dust and impact resistant in most outdoor environments. The AC64v allows users to make
audio/video calls via a speed-dial button and a 2 Mega-pixel camera and achieve access control by
different methods such as RFID and password. An array of input and output interfaces allows the
AC64v to be easily integrated with other security devices. The AC64v is ideal for apartments,
commercial buildings, communities, industrial parks and more.

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Directory
Safety ____________________________________________________________________5
Overview__________________________________________________________________5
Installation ________________________________________________________________6
Use PoE or external Power Adapter ________________________________________________ 6
IP Address Reporting ____________________________________________________________ 6
LED status _____________________________________________________________________ 6
Front Panel ____________________________________________________________________ 7
Connections ___________________________________________________________________ 8
Wall Mounting _________________________________________________________________ 9
Device IP address _______________________________________________________________________ 9
WEB configuration __________________________________________________________9
SIP Configurations _____________________________________________________________ 10
Door opening operation_________________________________________________________ 10
Door open settings _____________________________________________________________ 11
Swipe card to open the door _____________________________________________________________ 11
Remote Password Door Opening__________________________________________________________ 12
Local Password to Open Door ____________________________________________________________ 12
Change default password________________________________________________________________ 13
Calling ___________________________________________________________________14
Answering Calls _______________________________________________________________________ 14
End the Call___________________________________________________________________________ 14
Auto Answer __________________________________________________________________________ 15
Call Waiting___________________________________________________________________________ 16
Advanced Function_________________________________________________________17
Intercom _____________________________________________________________________ 17
MCAST_______________________________________________________________________ 17
Multicast：___________________________________________________________________________ 18
MCAST Dynamic：_____________________________________________________________________ 18
Hotspot ______________________________________________________________________ 18
Web Configurations ________________________________________________________20
Web Page Authentication _______________________________________________________ 20
System >> Information __________________________________________________________ 20
System >> Account _____________________________________________________________ 20
System >> Configurations _______________________________________________________ 21
Export Configurations __________________________________________________________________ 21
• Import Configurations ______________________________________________________________ 21
• Clear Configurations _______________________________________________________________ 21
• Clear Tables ______________________________________________________________________ 21
• Reset Phone______________________________________________________________________ 21
System >> Upgrade ____________________________________________________________ 22
Firmware Upgrade：___________________________________________________________________ 22
System >> Auto Provision________________________________________________________ 24
System >> FDMS _______________________________________________________________ 26

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System >> Tools _______________________________________________________________ 26
System >> Reboot______________________________________________________________ 26
Network >> Basic ______________________________________________________________ 27
Network >> Service Port_________________________________________________________ 28
Network >> VPN _______________________________________________________________ 29
• L2TP ____________________________________________________________________________ 29
• OpenVPN ________________________________________________________________________ 30
Network >> Advanced__________________________________________________________ 30
Line >> SIP____________________________________________________________________ 31
Line >> SIP Hotspot_____________________________________________________________ 34
Line >> Dial Plan _______________________________________________________________ 35
Dial Plan Add: _________________________________________________________________________ 35
Line >> Action Plan _____________________________________________________________ 37
Line >> Basic Settings ___________________________________________________________ 37
Intercom settings >> Features ____________________________________________________ 39
Intercom settings >> Media ______________________________________________________ 42
Intercom settings>>Camera Settings_______________________________________________ 43
Intercom Setting >> MCAST ______________________________________________________ 46
Intercom Setting >> Action URL ___________________________________________________ 46
Intercom Setting >> Time/Date ___________________________________________________ 47
Intercom settings>>Time plan ____________________________________________________ 48
Intercom settings >> Tone _______________________________________________________ 49
Intercom settings >> Led ________________________________________________________ 49
Call list >> Call List _____________________________________________________________ 50
Call list >> Web Dial ____________________________________________________________ 50
Function key __________________________________________________________________ 50
Memory _____________________________________________________________________________ 53
PTT _________________________________________________________________________________ 54
Security >> Web filter ___________________________________________________________ 54
Security >> Trust Certificates _____________________________________________________ 55
Security >> Device Certificates ____________________________________________________ 55
Security >> Firewall ____________________________________________________________ 56
Device log ____________________________________________________________________ 57
Security settings _______________________________________________________________ 57
EGS Setting >> Features _________________________________________________________ 60
EGS Setting >> Relay____________________________________________________________ 61
EGS Setting >> Card ____________________________________________________________ 62
EGS Setting >> Password ________________________________________________________ 63
EGS Setting >> Time Profile ______________________________________________________ 64
EGS Setting >> Logs ____________________________________________________________ 65
Trouble Shooting __________________________________________________________66

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Get device system information ___________________________________________________ 66
Reboot device _________________________________________________________________ 66
Device factory reset ____________________________________________________________ 66
Network Packets Capture _______________________________________________________ 66
Get device log _________________________________________________________________ 66
Common Trouble Cases _________________________________________________________ 66

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Safety
Read the following safety notices before installing or using this unit. They are crucial for the safe and
reliable operation of the device.
• Use a quality power supply or a PoE supply that meets PoE standards.
• Verify that building power and wiring are good. Inaccurate power voltage or faulty wiring may
cause fire and damage.
• Do not damaged cords or cables as they may cause fire or electric shock.
• Do not handle the device roughly.
• Do not install the device in places where there is direct sunlight. Also do not put the device on
carpets or cushions. It may cause overheating, fire or failure.
• Before using the product, confirm that the temperature and humidity of the environment meet the
working requirements of the product. See datasheet.
• Avoid getting the device wet.
• Only allow a licensed access expert to install the device so that local code is met.
• Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft
cloth that has been slightly dampened in a mild soap and water solution.
• Do not install the device in a poorly ventilated area.
• Before installing any equipment, be familiar with building layout and electrical hazards.
Overview
Compatible with SIP and ONVIF protocols, the AC64v Access Device integrates access control,
intercom, and security protection. Featuring an aluminum alloy design and a lighted numeric keypad,
the AC64v delivers a high-quality robust appearance. The IP66 and IK07 ratings make the AC64v
water, dust and impact resistant in most outdoor environments. The AC64v allows users to make
audio/video calls via a speed-dial button and a 2 Mega-pixel camera and achieve access control by
different methods such as RFID and password. An array of input and output interfaces allows the
AC64v to be easily integrated with other security devices. The AC64v is ideal for apartments,
commercial buildings, communities, industrial parks and more.

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Installation
Use PoE or external Power Adapter
The ESI AC64v supports two power supply modes, power supply from external power adapter or
Power over Ethernet (PoE) compliant switch.
PoE power supply saves the space and cost of providing the device additional power outlet. With a
PoE switch, the device can be powered through a single Ethernet cable which is also used for data
transmission. By attaching UPS to PoE switch, the device can keep working at power outage just like
traditional PSTN telephone which is powered by the telephone line.
For users who do not have PoE equipment, the traditional power adaptor should be used. If the
device is connected to a PoE switch and power adapter at the same time, the power adapter will be
used in priority and will switch to PoE power supply once it fails.
Use a quality power adapter or a PoE switch that meets standard PoE specifications to ensure proper
function.
IP Address Reporting
Action behavior
Description
Standby report IP In standby mode, long press the speed dial button for 3 seconds, there
will be a 5 second tone. Press the speed dial button once within 5
seconds. The tone will stop automatically then announce IP.
Press the button in the upper right corner .
Switch network mode
In the standby mode, long-press the speed dial button for 3 seconds
and
the beep will last for 5 seconds. Within 5 seconds, press the speed
dial button three times quickly to switch to the network mode.
If there is no IP at present, switch to the default static IP
(192.168.1.128).
Then switch to DHCP mode when it is the default static IP
(192.168.1.128)
When DHCP gets to IP, then do not switch and report the IP directly.
Report the IP after the successful switch
Voice loop mode
After you press the speed dial button twice, the device enters the voice
loopback mode. After you press the MIC speaker, you can check the
voice related problems. After you press the speed dial button again,
you can exit the voice loopback mode
LED status
Indicator status
Meaning
Steady green
Standby (No registration, normal network)
Steady cyan
Registration success
Cyan light flash
talking/Calling/going
Red slow flash
Registration failed
Red slow flash
Network anomaly
Orange light flash
Upgrade and restore factory
Steady
Standby
Flashing 1s
A credit card

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Front Panel
Name Description
Camera Video signal acquisition and transmission
MIC Audio acquisition
DSS key
For speed dial, multicast, intercom, IP broadcast and other
functions
RFID area Swipe identification cards
Speaker
Play sound
Photo resistor
Detects light levels
ToF sensor Senses the distance of an object
IR LED Helps illuminate objects in low light situations
LED For Status
Dialing key Press to send the dialed number

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Connections
Open the rear case of the device, there is a row of terminal blocks for connecting the power supply,
electric lock control, etc. The connection is as follows:
SN Description
① Ethernet interface: standard RJ45 interface, 10/100M adaptive, it is
recommended to use five or five types of network cable
② Two groups of short-circuit input detection interfaces: for connecting switches,
infrared probes, door magnets, vibration sensors and other input devices
③
Wiegand interface
④
RS485 interface
⑤ Power interface: 12V/1A input. VBAT=positive. GND=negative.
⑥ 、 ⑦ Two groups of short-circuit output control interface: used to control electric
locks, alarms, etc.
⑧ Line out interface. For accessibility aids for the deaf

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Wall Mounting
1. Draw the installation holes on the wall according to the installation dimension drawing provided.
Use an electric drill to make the vacant place, after drilling the hole, remove the installation
dimension drawing, and use a hammer to drive the plastic plug into the drilled hole;
2. Use a screwdriver to loosen the 4 screws on the back, separate the back shell from the wall
bracket, and lock the screws on the back of the device at the same time;
3. Align the screw holes of the wall bracket with the holes made on the wall, and fix it to the wall with
the supplied screws;
4. Pass all the wires through the silicone plug in the middle of the bottom shell. All wires need to
reserve a length of 8 inches (20cm).
5. Hang the device and the wall bracket tightly from top to bottom, and tighten the screws at the
bottom
Device IP address
Method 1: Connect the speaker, press and hold the speed-dial button for 3 seconds (30 seconds after
power on), wait for the speaker to beep. Press the speed-dial button within 5 seconds, and the device
will automatically announce the IP address by voice.
Method 2: Press and hold the speed-dial button for 3 seconds, wait for the speaker to beep, press the
speed-dial button three times within 5 seconds, and the device will automatically announce the IP
address by voice after successfully switching to the network mode.
Default configuration
DHCP mode Default enable Static IP 192.168.1.128
Voice read IP address Press and hold the speed-
dial button for
3 seconds, press the speed dial button
one times within 5 seconds.
Server port 80
WEB configuration
When the device and your computer are successfully connected to the network, enter the IP address
of the device on the browser as http://xxx.xxx.xxx.xxx/ and you can see the login interface of the web
page management.
Enter the username and password to log in to the web page. The default username and password are
admin / admin for eSIP and admin / SIPstn@ESI for eCloud.

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SIP Configurations
At least one SIP line should be configured properly to enable the telephony service. The line
configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the
service provider and the account information used for registration and authentication. When the
device is applied with the configuration, it will register the device to the service provider with the
server’s address and user’s authentication as stored in the configurations.
The SIP line configuration should be set via the WEB configuration page by entering the correct
information such as phone number, authentication name/password, SIP server address, server port,
etc. which are provided by the SIP server administrator.
• WEB interface ：After login into the phone page, enter [Line] >> [SIP] and select SIP1/SIP2 for
configuration, click apply to complete registration after configuration, as shown below:
Door opening operation
Unlock the door in the following five ways:
1. Open the door by swiping the RFID card, which supports IC card and ID card.
2. The access control helps to call owner, and the owner enters the remote opening password to
open the door.
3. The other device helps to call the door phone, enters the corresponding remote authentication
code, and opens the door after timeout or the password check length is reached (the
authentication code shall be configured in the access list).
4. The door can be opened through the indoor door button when the door phone is in any state.
5. Timed door opening: automatically opens the door in a predetermined time period by setting a
timed task.