Esse-ti HELPY CONTROLLER DIN User manual

7IS-8059504/09/2023
Alarm system for elevators
compliant with the European Standard
EN 81-28:2018
HELPY CONTROLLER DIN
QUICK GUIDE

Page 2 DESCRIPTION
DESCRIPTION
Autodialer specifically designed for installation on elevator controller or in the
machine room.
Helpy Controller is ready for connection over the mobile line by the RM-2G
module or the RM-4G.VoLTE module; it allows the connection of a PSTN line
or a universal gateway (2G/3G/4G) with the optional PSTN-line board. By
installing the serial board, it allows the management of the controller and the
remote monitoring of the lift.
A Connectors for optional PSTN-line board or serial board
B LEDs
C Reset pushbutton
D Micro USB A/B port for PC connection
E Serial port for PC connection
F RJ45 connector for RM-2G module or RM-4G.VoLTE module
G Connector for machine room speaker unit
H Terminal blocks

DESCRIPTION Page 3
Terminal blocks
12 V In Power supply input 12 Vdc
-Negative
12 V Out 12 Vdc output (max. 400 mA)
- Negative
TEL Local telephone
TEL Local telephone
BUS+ Bus for connecting 2W speaker units
BUS-Bus for connecting 2W speaker units
C Common terminal(1) for input IN1
IN1 Filter input(2) / Alarm input(2) / Reset input(2)
- Negative
(1) :can be connected to a block –, to the block 12 V Out or to an external reference
(2) :allows to connect voltage free contact (NO or NC) or powered contacts
Optional PSTN-line board
LTI PSTN-line or universal gateway input
Ground terminal
Optional serial board
ATerminal A (RS-485)
B Terminal B (RS-485)
- Negative
H Terminal H (CANopen)
L Terminal L (CANopen)
- Negative
T Terminal Tx (RS-232)
R Terminal Rx (RS-232)
- Negative

Page 4 DESCRIPTION
LED
HELPY CONTROLLER
RED LED signalling device status
GREEN LED signalling RM-2G / RM-4G.VoLTE signal strength
WHITE LED signalling data transmission
YELLOW LED signalling alarm / periodical test call
BLU LED signalling power supply status
RM-2G MODULE / RM-4G.VOLTE MODULE
RED LED signalling module status
GREEN LED signalling signal strength

CONNECTING THE TELEPHONE LINE Page 5
CONNECTING THE TELEPHONE LINE
The alarm system is ready for connection over the mobile line by the RM-2G
module or the RM-4G.VoLTE module. It allows the connection of a PSTN line
or a universal gateway (2G/3G/4G) with the optional PSTN-line board.
ATTENTION
A voice/data/SMS traffic enabled SIM card and a
RM-2G module or a RM-4G.VoLTE module or an
Esse-ti universal gateway with serial port are
required for the remote monitoring of the lift.
RM-2G module / RM-4G.VoLTE module
ATTENTION
Before connecting an RM module, check the readiness
of the Helpy Controller via code 33#:
03 = ready for RM-4G.VoLTE
04 or 05 = ready for RM-2G.
Use code 980*0#5 to prepare the Helpy Controller for
connection of the RM-2G module.
Use code 980*0#6 to prepare the Helpy Controller for
connection of the RM-4G.VoLTE module.
Before proceeding, make sure the device is off and use all due precaution to
avoid electrostatic discharge.
➢Remove the RM-2G / RM-4G.VoLTE module cover.
➢Screw the antenna in the appropriate connector (take care to only rotate
the metal ferrule to fix the antenna; do not rotate the antenna on itself).
➢Push the SIM Card housing cover as indicated by the arrow OPEN until it
unlocks and lift it.
➢Carefully slide the SIM Card into its housing cover.
➢Lower the SIM Card housing cover and push it as indicated by the arrow
LOCK until it locks in place.
➢Close the RM-2G / RM-4G.VoLTE module cover.

Page 6 CONNECTING THE TELEPHONE LINE
➢Connect the RJ45 connector of RM-2G / RM-4G.VoLTE module to the
RJ45 connector of the Helpy Controller by means of the supplied cable.
ATTENTION
RM-2G module requires a GSM SIM card.
ATTENTION
It is not required to remove the PIN code prior to
the use of the Helpy Controller.
The PIN code can be entered, if necessary, by
setting parameter 282.
ATTENTION
In order to avoid damage, never power up the
device without having first installed the antenna.
PSTN line or universal gateway (2G/3G/4G)
➢Insert the optional PSTN-line board in the dedicated connectors (A in the
picture at page 2).
➢Connect the ground terminal (indicated by ), to a ground socket in
order to increase the PSTN line protection.
➢Connect the PSTN line or the universal gateway to terminal LTI.
Note: the optional PSTN-line board is equipped with a SPOX
connector for the complete connection (telephone line / power
supply / CAN-bus data transmission) of Esse-ti universal
gateways equipped with CAN-bus (see instructions attached
to the board).

CONNECTING THE SPEAKER UNITS Page 7
CONNECTING THE SPEAKER UNITS
It is possible to connect to the Helpy Controller up to 16 independent 2W
speaker units by means of the 2-wire bus (4 units with direct power supply
from the bus and 12 with separate power supply).
Note: a 2W speaker unit allows to realize an independent voice
point with dedicated pushbutton and indicator lights.
Note: apassive speaker unit can be connected to each 2W speaker
unit and allows to double it. The passive speaker unit can be
installed at max. 6 m distance from 2W speaker unit by using
a shielded cable.
Each 2W speaker unit connected over the bus must have a unique ID.
Speaker units with the same ID cannot have access to the bus and are not
working.
Note: the identifier 01 must be assigned to the cabin speaker unit.
➢Assign, using the DIP switch, an ID to each 2W speaker unit (see next
paragraph).
➢Connect the speaker units (beware of terminal polarity):
2W SPEAKER UNIT
HELPY CONTROLLER
BUS+
BUS+
BUS–
BUS–

Page 8 CONNECTING THE SPEAKER UNITS
2W speaker unit description
A Loudspeaker
B Given alarm indicator light *
C Received alarm indicator light *
D DIP switch for ID assignation
E Pushbutton *
F Terminal blocks:
+12 Power supply input 12 Vdc
—Negative
AR+ Received alarm indicator light (light positive pole)
AI+ Given alarm indicator light (light positive pole)
AR—Received alarm indicator light (light negative pole)
AI—Given alarm indicator light (light negative pole)
AL1—Alarm input
AUX Auxiliary input / Alarm input / Filter input
AL1+ Alarm input
BUS—Bus for connecting Helpy Controller
BUS+ Bus for connecting Helpy Controller
* only for some models

CONNECTING THE SPEAKER UNITS Page 9
G Terminal blocks for connecting passive speaker unit
ALT2 Output for connecting loudspeaker of passive speaker
unit
MIC2 Input for connecting microphone of passive speaker
unit or single microphone
—Negative
H Microphone
DIP switch
The DIP switch allows to assign an ID (01~16) to each 2W speaker unit
connected to the bus.
Note: it is possible to verify the operating devices over the bus
through the code 63*.
ID: 01 (CAR) ID: 02 (PIT) ID: 03 (ROOF) ID: 04
ID: 05 ID: 06 ID: 07 ID: 08
ID: 09 ID: 10 ID: 11 ID: 12
ID: 13 ID: 14 ID: 15 ID: 16

CONNECTING THE EMERGENCY CALL BUTTONS Page 10
CONNECTING THE EMERGENCY
CALL BUTTONS
It is possible to connect external pushbuttons (voltage free contact pushbuttons
or powered pushbuttons) to 2W speaker units without built-in pushbutton.
➢Connect, following one of the diagrams shown below, the external
pushbutton to the 2W speaker unit.

CONNECTING THE INDICATOR LIGHTS Page 11
CONNECTING THE INDICATOR
LIGHTS
The GIVEN ALARM INDICATOR LIGHT (yellow) switches on after pressing
the emergency button to indicate the beginning of the alarm procedure. The
RECEIVED ALARM INDICATOR LIGHT (green) switches on when the
alarm call is answered.
Some 2W speaker unit models come with built-in indicator lights. It is also
possible to connect external indicator lights.
➢Connect, following one of the diagrams shown below, the external
indicator lights to the 2W speaker unit.

Page 12 CONNECTING THE SERIAL BOARD
CONNECTING THE SERIAL BOARD
➢Insert the serial board in the dedicated connectors (A in the picture at
page 2).
➢Place, following the tables shown below, the jumpers on the serial
board:
MODE OF
USE
RS2-32 / RS-485
CANopen / RS-485
RS-232 / CANopen
TERMINATION
JUMPERS
RS-485
OFF
RS-485
ON
CANopen
OFF
CANopen
ON

OTHER CONNECTIONS Page 13
OTHER CONNECTIONS
CONNECTING THE LOCAL TELEPHONE
➢Connect the local telephone (for programming and managing the
device) to TEL terminals (irrespective of the polarity).
CONNECTING THE FILTER INPUT
➢Connect the filter contact as per one of the modes shown in the table:
C TERMINAL
CONNECTED TO:
FILTER CONTACT
TERMINAL BLOCKS
12 V Out
IN1 / –
–
IN1 / 12 V Out
external reference
IN1 / external reference
Note: as an alternative, the filter contact can be connected to the
filter input of the 2W speaker unit installed in the cabin (AUX
and –terminals).
CONNECTING THE AUXILIARY INPUT
2W speaker units come with an AUX input (configurable as auxiliary input,
alarm input or filter input).
➢Connect the external contact to AUX and –terminals.
Note: the AUX input can be configured either as normally open or
closed.

Page 14 WIRING DIAGRAMS
WIRING DIAGRAMS
WIRING DIAGRAM WITH 2W SPEAKER UNITS IN THE
CAR AND IN THE PIT AND PASSIVE SPEAKER UNIT ON
CAR TOP

WIRING DIAGRAMS Page 15
WIRING DIAGRAM WITH LANDING FLOORS

Page 16 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION
MINIMUM OPERATIONS TO VERIFY
PROPER INSTALLATION
1. PROGRAMMING
➢Access to programming: lift the local telephone handset and dial
.
The programming activated message will be heard.
➢Only when connected to RM-2G or RM-4G.VoLTE module: dial .
➢Program a telephone number for the emergency-call alarm:
dial <telephone number> .
➢Record the identification message of the specific elevator, which is
meant to contain all necessary information concerning the elevator
location: dial and, after the “Correct”message, pronounce
the message and hang up.
➢To listen again to the previous message: lift the handset and dial
.
➢Make an external call to check the RM-2G module or the RM-4G.VoLTE
module is properly working: dial and, after the “Correct” message,
digit the telephone number to make a test call.
or
➢Make an external call to check the PSTN line or the universal gateway is
properly working: dial and digit the telephone number to make a test
call.
2. TESTING THE ALARM PROCEDURE
➢Press the emergency call button for more than 3 seconds (factory
value).
The alarm starts.
3. ANSWERING THE ALARM
Note: the activation mode of the communication with the trapped
person can be configured with the “Two-way communication
mode during an alarm” programming (code 78).
-1st mode: automatic two-way communication established after messages
(factory default)

MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION Page 17
➢Answer by the called party.
The two-way communication mode will be activated after the voice messages.
➢Speak with the trapped person.
-2nd mode: two-way communication established after input of “Communication
activation” code
➢Answer by the called party.
The voice messages will be heard.
➢Press to speak with the trapped person.
-3rd mode: immediate and automatic two-way communication (no messages)
➢Answer by the called party.
➢Speak with the trapped person.
4. RESETTING THE ALARM
Note: the alarm reset mode can be configured with the “Alarm reset
mode” programming (code 77).
-1st mode: reset by “End” code (factory default)
➢Press to end the alarm.
-2nd mode: automatic reset
➢Hang up (or press ) to end the alarm.
-3rd mode: automatic reset with local acknowledgement
➢Hang up to end the call.
➢Press the reset pushbutton or close the reset input IN1 to end the
alarm.
An end-of-alarm call will be generated.
➢Answer by the called party.
➢Press .
If the reset input is not closed within 6 hours, the alarm is automatically ended.
Note: the reset input can be configured with the “IN1 input setting”
programming (code 55).
Note: in case it should not be possible to stop the alarm procedure
remotely (i.e. the entered telephone number is incorrect)
simply lift the handset of the local telephone and dial

Page 18 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION
* <Password> # (by factory default: ) or press the
reset pushbutton.
USING THE RESET BUTTON
Note: the reset operation does not alter the previously set
parameters.
Use of the reset pushbutton (C in the picture at page 2):
-Pressing shortly
Allows to interrupt an alarm call.
By pressing shortly, you get the same result as lifting the handset of the
local telephone and entering * <Password> #.
-Pressing longer (10 seconds)
Allows to reset the device.
By pressing longer, the Helpy Controller will be re-started with no need to
disconnect the power supply.
Note: it is also possible to reset the device through the code
995*0#.

PROGRAMMING Page 19
PROGRAMMING
In the tables below:
−INST indicates that the programming is allowed for the installer
−OPER indicates that the programming is allowed by the maintenance technician
−factory default values are highlighted in bold
Basic programming
BASIC PROGRAMMING
ACCESS TO
PROGRAMMING
<INSTALLER or OPERATOR PASSWORD >
(factory default: )
EXITING THE
PROGRAMMING
<INSTALLER or OPERATOR PASSWORD >
(factory default: )
TELEPHONE
NUMBERS
(INST)
(1) the programming
of the telephone
number
automatically
activates the
alarm/call
(position
from 01 to
12)
SOURCE
RECEIVER
…
(X..X=
telephone
number,
max. 20
digits;
*=2 sec-
pause)
emergency-
call button
-
battery
alarm (1)
USER
periodic
automatic test
call (1)
ESSE-TI
2W speaker
unit connection
failure alarm (1)
CLI
SIM card
expiring alarm
SMS
2W speaker
unit diagnostic
alarm (1)
P100
auxiliary
alarm
-
end of
alarm
—
DELETE A
TELEPHONE
NUMBER
(INST)
(position
from 01 to
12)

Page 20 PROGRAMMING
BASIC PROGRAMMING
TYPE OF
TELEPHONE LINE
(INST)
PSTN line or universal gateway(2G/3G/4G)
RM-2G module or RM-4G.VoLTE module
TYPE OF RM
MODULE
(INST)
Connection
readiness
reading
(03=RM-4G.VoLTE
04 or 05=RM-2G)
Modifying
connection
readiness
RM-2G module
RM-4G.VoLTE module
DATE
(INST)
WEEKDAY
(dd) (mm) (yy)
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
TIME
(INST)
(hhmm; from 0000 to 2359)
RECORD
MESSAGES
(INST)
identification
message
(max. 25s )
(record)
(hang up)
courtesy message
(max. 25 s)
LISTEN TO
MESSAGES
(INST/OPER)
identification
message
(listen)
courtesy message
LISTEN TO THE
ID DEVICES
OPERATING OVER
THE BUS
(INST)