Esse-ti HELPY COMPACT-Q User manual

19/05/2021
Alarm system for elevators
compliant with the European Standard
EN 81-28:2018
HELPY COMPACT-Q
QUICK GUIDE
To download User guides in other languages
please scan the QR-code or visit
https://www.esse-ti.it/en/manuals

Page 2 DESCRIPTION
DESCRIPTION
Autodialer specifically designed for installation on car roof.
A Built-in loudspeaker connector
B Device status LED
C Reset pushbutton
D Serial port for PC connection
E Alarm pushbutton
F Received alarm indicator light
G Pushbutton connection cable
(connect to T)
H Micro SD Card slot
I Jumpers J16 / J17
L Connector not used
M Given alarm indicator light
N Terminal blocks
O Wiring exit slot
P Built-in microphone
Q Crosshead screw for cover fixing (*)
R Built-in loudspeaker connection cable
(connect to A)
S Built-in loudspeaker
T Pushbutton connection cable
(connect to G)
U Microphone hole
(*): Torx screw supplied

TERMINAL BLOCKS Page 3
TERMINAL BLOCKS
LTI PSTN-line or universal gateway input
LTI PSTN-line or universal gateway input
Ground terminal for PSTN-line
LTO Output for domestic telephone line
LTO Output for domestic telephone line
TEL Local telephone
— Negative
RL1 NO Relay (normally open contact)
RL1 NC Relay (normally closed contact)
RL1 C Relay (common contact)
+ Power supply input (10 Vdc - 30 Vdc)
— Negative
AI Given alarm indicator light (12 Vdc or 0 Vdc via jumper J16)
AR Received alarm indicator light (12 Vdc or 0 Vdc via jumper J17)
+12 12 Vdc output (max. 100 mA)
C Common terminal for inputs AL1 and IN1
— Negative
AL1 Alarm input(1) 1
AL2 Reset input(2) 2 (freely programmable)
IN1 Filter input(2) (freely programmable)
ALT2 Output for connecting loudspeaker of passive speaker unit (top or
bottom of elevator car)
MIC2 Input for connecting microphone of passive speaker unit or single
microphone (top or bottom of elevator car)
MIC3 Input for connecting microphone of passive speaker unit or single
microphone (top or bottom of elevator car)
— Negative
(1) : allows to connect voltage free contact pushbuttons NO
(2) : allows to connect voltage free contacts (NO or NC)

Page 4 CONNECTING THE SPEAKER UNITS
CONNECTING THE SPEAKER UNITS
Helpy Compact-Q comes with a built-in speaker unit.
It is also possible to connect to the Helpy Compact-Q up to 2 passive speaker
units or cables with microphone on top and bottom of elevator car.
 Make the connections as shown in the table below:
TERMINAL BLOCKS HELPY COMPACT-Q
TERMINAL BLOCKS
MAX.
DISTANCE
PASSIVE
SPEAKER
UNIT
A ALT2
6 m
(with shielded cable)
B MIC2 or MIC3
––
CABLE WITH
MICROPHONE
red wire MIC2 or MIC3 cable length
(3 m)
white wire –

CONNECTING THE EMERGENCY CALL BUTTONS Page 5
CONNECTING THE EMERGENCY
CALL BUTTONS
The pushbuttons of pit, top and bottom of elevator car can only be connected to
AL1 terminal block if they are voltage-free NO.
The pushbuttons of pit, top and bottom of elevator car can only be connected to
AL2 terminal block if they are voltage-free.
Note: the reset input (AL2) must be configured as alarm input with
the “Inputs setting” programming (codes 390 or 55).
Note: the AL2 input can be configured as NO or NC with the “Inputs
normally open/closed” programming (code 41).
 Connect, following the diagram shown below, the external pushbuttons.

Page 6 CONNECTING THE FILTER INPUT
CONNECTING THE FILTER INPUT
It is possible to use a voltage free contact (NO or NC).
 Connect, following the diagram shown below, the filter contact.
Note: the IN1 input can be configured as NO or NC with the “Inputs
normally open/closed” programming (code 41).

CONNECTING THE INDICATOR LIGHTS Page 7
CONNECTING THE INDICATOR
LIGHTS
Helpy Compact-Q comes with built-in indicator lights.
The GIVEN ALARM INDICATOR LIGHT (yellow) switches on after pressing
the emergency button to indicate the beginning of the alarm procedure. The
RECEIVED ALARM INDICATOR LIGHT (green) switches on when the
alarm call is answered.
It is also possible to connect external indicator lights.
 Connect, following one of the diagrams shown below, the external
indicator lights to the Helpy Compact-Q.
Output 12 Vdc (factory setting)
Output 0 Vdc

Page 8 OTHER CONNECTIONS
OTHER CONNECTIONS
CONNECTING THE TELEPHONE LINE
PSTN line or universal gateway (2G/3G/4G)
 Connect the ground terminal (indicated by ), to a ground socket in
order to increase the PSTN line protection.
 Connect the telephone line to LTI terminals.
CONNECTING THE LOCAL TELEPHONE
 Connect the local telephone (for programming and managing the
device) to TEL and – terminals (irrespective of the polarity).
CONNECTING THE RESET CONTACT
It is possible to use a voltage free contact (NO or NC).
 Connect the reset contact to AL2 and – terminals.
CONNECTING THE RELAY
 Connect the external contact to RL1 NO (or RL1 NC) and RL1 C
terminals.

WIRING DIAGRAMS Page 9
WIRING DIAGRAMS

Page 10 TURNING ON / TURNING OFF
TURNING ON / TURNING OFF
TURNING ON
 Connect the external (12 Vdc - 30 Vdc) power supply to + and —
terminals.
Helpy Compact-Q lights up and the device status LED starts flashing.
TURNING OFF
 Disconnect the external (12 Vdc - 30 Vdc) power supply from + and —
terminals.
The device status LED turns off.

MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION Page 11
MINIMUM OPERATIONS TO VERIFY
PROPER INSTALLATION
1. PROGRAMMING
 Access to programming: lift the local telephone handset and dial
.
The programming activated message will be heard.
 Program a telephone number for the emergency-call alarm:
dial <telephone number> .
 Record the identification message of the specific elevator, which is
meant to contain all necessary information concerning the elevator
location: dial and, after the “Correct” message, pronounce
the message and hang up.
 To listen again to the previous message: lift the handset and dial
.
 Make an external call to check the PSTN line or the universal gateway is
properly working: dial and digit the telephone number to make a test
call.
2. TESTING THE ALARM PROCEDURE
 Press the emergency call button for more than 3 seconds (factory
value).
The alarm starts.
3. ANSWERING THE ALARM
Note: the activation mode of the communication with the trapped
person can be configured with the “Two-way communication
mode during an alarm” programming (code 78).
-1st mode: automatic two-way communication established after messages
(factory default)
 Answer by the called party.
The two-way communication mode will be activated after the voice messages.
 Speak with the trapped person.

Page 12 MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION
-2nd mode: two-way communication established after input of “Communication
activation” code
 Answer by the called party.
The voice messages will be heard.
 Press to speak with the trapped person.
-3nd mode: immediate and automatic two-way communication (no messages)
 Answer by the called party.
 Speak with the trapped person.
4. RESETTING THE ALARM
Note: the alarm reset mode can be configured with the “Alarm reset
mode” programming (code 77).
-1st mode: reset by “End” code (factory default)
 Press to end the alarm.
-2nd mode: automatic reset
 Hang up (or press ) to end the alarm.
-3nd mode: automatic reset with local acknowledgement
 Hang up to end the call.
 Press the reset pushbutton or close the reset input to end the alarm.
An end-of-alarm call will be generated.
 Answer by the called party.
 Press .
Without local acknowledgement the alarm is automatically ended after 6 hours.
Note: the reset input can be configured with the “Inputs setting”
programming (codes 390 or 55).
Note: in case it should not be possible to stop the alarm procedure
remotely (i.e. the entered telephone number is incorrect)
simply lift the handset of the local telephone and dial
* <Password> # (by factory default: ) or press the
reset pushbutton.

MINIMUM OPERATIONS TO VERIFY PROPER INSTALLATION Page 13
USING THE RESET BUTTON
Note: the reset operation does not alter the previously set
parameters.
Use of the reset pushbutton (C in the picture at page 2):
- Pressing shortly
Allows to interrupt an alarm call.
By pressing shortly you get the same result as lifting the handset of the
local telephone and entering * <Password> #.
- Pressing longer (10 seconds)
Allows to reset the device.
By pressing longer, the Helpy Compact-Q will be re-started with no need
to disconnect the power supply.
Note: it is also possible to reset the device through the code
995*0#.

Page 14 PROGRAMMING
PROGRAMMING
In the tables below:
 INST indicates that the programming is allowed for the installer
 OPER indicates that the programming is allowed by the maintenance technician
 factory default values are highlighted in bold
Basic programming
BASIC PROGRAMMING
ACCESS TO
PROGRAMMING
< INSTALLER or OPERATOR PASSWORD >
(factory default: )
EXITING THE
PROGRAMMING
< INSTALLER or OPERATOR PASSWORD >
(factory default: )
TELEPHONE
NUMBERS
(INST)
* the programming
of the telephone
number
automatically
activates the
alarm/call
(position
from 01 to
24)
SOURCE RECEIVER
…
(X..X =
telephone
number,
max. 20
digits;
* = 2 sec-
pause)
emergency-
call button
—
battery
alarms * USER
periodic
automatic test
call *
ESSE-TI
— CLI
——
built-in
speaker unit
diagnostic
alarm *
P100
——
auxiliary
alarm
—
end of
alarm
—

PROGRAMMING Page 15
BASIC PROGRAMMING
DELETE A
TELEPHONE
NUMBER
(INST)
(position from 01 to
24)
DATE *
(INST)
* to be
reprogrammed in
case of turn off
WEEKDAY
(dd) (mm) (yy)
SUNDAY
MONDAY
TUESDAY
WEDNESDAY
THURSDAY
FRIDAY
SATURDAY
TIME *
(INST) (hhmm from 0000 to 2359)
RECORD
MESSAGES
(INST)
identification
message
(max. 25s ) (record) (hang up)
courtesy message
(max. 25 s)
LISTEN TO
MESSAGES
(INST/OPER)
identification
message
(listen)
courtesy message
LOW BATTERY
ALARM
(INST)
disabled alarm
enabled alarm
BATTERY
VOLTAGE
THRESHOLD
(INST)
…(mV, from 1 to 5 digits;
factory default 11500) [ ]

Page 16 PROGRAMMING
BASIC PROGRAMMING
AUTOMATIC TEST
DATA
(INST)
Frequency (days, from 1 to 9; factory default 3)
Time (hhmm from 0000 to 2359;
factory default 0400)
Automatic
test alarm
automatic test disabled
automatic test enabled (EN 81-28:2018)
automatic test enabled (EN 81-28:2004)
Make a test call
manually
PROTOCOLS
IDENTIFICATION
CODE
(INST)
Esse-ti
…(identification code) [ ]
P100
SPEAKER UNITS
VOLUME
(INST/OPER)
loudspeaker
(from 1 to
9; factory
default 3)
microphone
(from 1 to
9; factory
default 5)
[]
MESSAGES
VOLUME
(INST/OPER)
(from 1 to 4; factory default 3; 4=loudspeaker
volume, 3=¾ of loudspeaker volume, 2=½ of
loudspeaker volume, 1=¼ of loudspeaker volume)
LISTEN TO THE
PROGRAMMING
AGAIN
(INST)
... (programming code prefix)
RESTORE
FACTORY
SETTINGS
(INST)

PROGRAMMING Page 17
Advanced programming
ADVANCED PROGRAMMING
CHANGE THE
INSTALLER
PASSWORD “0”
(INST)
…[ ]
(old)
.. [ ] .. [ ]
(new) (new)
CHANGE THE
OPERATOR
PASSWORD “1”
(INST)
…[ ]
(old)
.. [ ] .. [ ]
(new) (new)
INPUTS
NORMALLY
OPEN/CLOSED
(INST)
input
(2=AL2
3=IN1)
type
(0=normally closed
1=normally open)
INPUTS PRESET *
(INST)
* for the complete
configuration of the
inputs, please refer
to the Expert
Programming Guide
AL2=alarm input / IN1=filter input
AL2=auxiliary input / IN1=filter input
AL2=alarm input / IN1=gong input
AL2=auxiliary input / IN1=gong input
AL2=reset input / IN1=filter input
AL2=reset input / IN1=gong input
AL2=reset input / IN1=alarm input
AL2=reset input / IN1=auxiliary input
AL2=alarm input / IN1=alarm input
in listening mode the value 9 indicates inputs set with
the code 390

Page 18 PROGRAMMING
ADVANCED PROGRAMMING
EXAMPLE OF
INPUT
CONFIGURATION
(INST)
Configuration:
AL2= technician on site input
IN1= out of service input
Codes to enter to:
- configure AL2 input as bistable input: 390207
- configure IN1 input as bistable input: 390307
- set the telephone number for technician on site notification:
201 13 15 X <telephone number> #
- set the telephone number for the technician's departure notification:
201 14 16 X <telephone number> #
- set the telephone number for out of service notification:
201 15 17 X <telephone number> #
- set the telephone number for lift in service notification:
201 16 18 X <telephone number> #
where X= receiver (notification mode):
2= user
3= Esse-ti
4= CLI
6= P100
- if receiver 3, set the Esse-ti protocol ID:
222 YYYYYYYYYY
- if receiver 6, set the P100 protocol ID:
223 ZZZZZZZZZZ
- if receiver 6, customize the P100 protocol codes using the e-stant
software (programming code 203)
Note: AL2 and IN1 are automatically configured as normally closed;
if the connected contacts are normally open:
- configure AL2 input as normally open: 4121#
- configure IN1 input as normally open: 4131#
EMERGENCY CALL
BUTTONS DELAY
(INST)
(seconds, from 2 to 9; factory default 3)
INSUFFICIENT
BUTTON
PRESSURE
MESSAGE
SETTING
(INST)
disabled message
enabled message
PUSHBUTTON
CONNECTION
FAILURE
NOTIFICATION
(INST)
type
(0=notification
1=emergency-call)
frequency
(1=10 minutes
2=1 hour
3=1 day)

PROGRAMMING Page 19
ADVANCED PROGRAMMING
BUILT-IN
SPEAKER UNIT
DIAGNOSTIC
ALARM
(INST)
disabled alarm
enabled alarm
FILTER
ACTIVATION
(INST/OPER)
disabled
enabled
FILTER BYPASS
(INST/OPER) (seconds, from 15 to 30; 99=no bypass)
ALARM
OPERATION
WITHOUT
TELEPHONE LINE
(INST)
AI indicator light lit and courtesy message
AI indicator light unlit and no courtesy message
AI indicator light lit and no courtesy message
REPEATS OF
COURTESY
MESSAGE DU-
RING AN ALARM
(INST)
(seconds between two courtesy messages, from
02 to 59; 00=no courtesy message; 01=one
courtesy message for each call)
CALL DELAY
AFTER COURTESY
MESSAGE
(INST)
(seconds of waiting after the courtesy message
before sending the call, from 0 to 9;
factory default 3)
PLAYBACK OF
“COMMUNICA-
TION ACTIVA-
TED” MESSAGE
WHEN THE
SPEAKER UNIT IS
ACTIVATED
(INST)
never
only in case of remote connection
always
TWO-WAY
COMMUNICATIO
N MODE DURING
AN ALARM
(INST)
two-way communication established after input of
"Communication activation" code
automatic two-way communication
established after messages
immediate and automatic two-way communication
(no messages)
ALARM RESET
MODE
(INST)
automatic reset
alarm reset by “End alarm” code
automatic reset with local acknowledgement

Page 20 PROGRAMMING
ADVANCED PROGRAMMING
“PLAY
IDENTIFICATION
MESSAGE” CODE
(INST)
…(from 1 to 3 digits; factory default 5)[ ]
“COMMUNICA-
TION
ACTIVATION”
CODE
(INST)
…(from 1 to 3 digits; factory default 0)[ ]
“END ALARM”
CODE
(INST)
…(from 1 to 3 digits; factory default 9)[ ]
“EXCLUSION”
CODE
(INST)
…(from 1 to 3 digits; factory default 1)[ ]
RESTORE
FACTORY
MESSAGES
(INST)
identification message
courtesy message
LANGUAGE
(INST)
(language: 00 Italian, 01 English, 02 German,
03 French, 04 Polish, 05 Portuguese,
06 Russian, 07 Spanish, 09 Czech)
MULTI-
LANGUAGE
COURTESY
MESSAGE
(INST)
(second language) (third language) [ ]
TONE DECODER
(INST)
(country: 00 IT/SM/AL/BA/GM/MK/MT/NO,
01 GB/AE, 02 DE/LB/LU, 03 FR/GP/GF, 04 PL,
05 PT, 06 RU/BY, 07 ES/AD/CY, 08 BG/BR/KY/
DK/ID/IR/IS/KW/MO/MW/MX/PY/UY/VE/YE/ZM/
FO/LR, 10 HR, 11 GR/EE/FI, 12 NL/AW/VU,
13 SI, 14 HU, 15 IL, 16 AT, 17 AU/IE, 18 CH,
19 CN, 20 US/CA/JM/AI/AG/BB/BM/VG/DM/MS/
KN/TT/TC 21 BE, 22 QA, 23 SE, 24 IN, 25 TR,
26 CZ/SK/LT/MD, 27 TN/SA, 28 DZ, 29 MA,
30 RS, 31 RO, 32 JO, 33 JP, 34 PE, 35 PA,
36 AR, 37 CO)
DURATION OF
TWO-WAY
COMMUNICA-
TION DURING AN
ALARM (INST)
(minutes, from 2to 9)
NUMBER OF
CALLS TO THE
SAME NUMBER
FOR EACH CYCLE
(INST)
(calls, from 1to 9)