Control Products PROTECTED HOME WaterAlarm User manual

WaterAlarm Dialer
WA-700
Installation and Operations Manual
Protected Home
A Division of Control Products, Inc.
1724 Lake Drive West
Chanhassen, MN 55317
Document No. 42420080A

2
Table of contents
Cautions and warnings ·························4
Description................................................. 5
Physical description................................. 5
General description..................................6
LEDs .......................................................6
Audible alarm ..........................................6
The WA-700 produces a 40 db beep
during an alarm event..............................6
What conditions activate the audible
alarm?..................................................... 6
The WA-700 will beep during the
following alarm events:............................ 6
Operation.................................................7
WA-700 normal operation........................ 7
How the WA-700 receives power.............7
Alarm operation.......................................7
How the WA-700 handles an
alarm condition ........................................7
DIP switch functions and settings ............8
Initial setup··········································9
Connecting to AC power..........................9
Power up sequence.................................9
Batteries................................................ 10
Battery handling and safety....................10
Battery life .............................................10
Installing the batteries............................10
Connecting the water sensor..................11
Connecting to the standard
phone line..............................................11
Connecting the WA-700 and another device
to the same phone jack..........................11
Phone services and your WA-700.......... 12
DSL and other digital phone services.....12
Calls using a calling card or pager phone
number .................................................12
Creating pauses.....................................13
Calling a long distance phone number....13
Programming (entering a
phone number)··································· 13
Before you enter a phone number ........ 13
Entering a phone number.......................13
Changing the call-to phone number........13
Installation considerations ·················· 14
WA-700 assembled............................... 14
Phone test............................................. 15
Testing your WA-700..............................15
Testing for a specific alarm condition......15
Ring count timer.................................... 15
Calling the WA-700 during an
alarm event............................................15
An in-phone line answering
machine/voice mail with the WA-700 ..... 16
How this works.......................................16
Calling the WA-700 during an alarm event16
Canceling an alarm call-out while
listening to an alarm message................17
Canceling an alarm call out by
calling the WA-700.................................17
Canceling an alarm call-out with an
answer machine/voice mail device on the
same phone line.....................................17
Remote status check............................. 17
Troubleshooting ································ 18
Technical information ························ 19
Technical specification........................... 19
FCC statement .................................... 19
Plug and jack use...................................19
Ring equivalence number (REN)............19
Telephone network interferences............20
Contact us............................................. 20
Technical support.................................. 20
Warranty············································ 21
Warrantor: Dealer, Distributor,
Retailer, Manufacturer........................... 21
Warranty and remedy.............................21
Causes for termination of
this warranty...........................................21
Warrantors’ liability.................................21
Procedures for obtaining
performance for warranty .......................22
To return a product to
Protected Home.....................................22
How to request an RGA number.............22

3
Trademark
All trademarks and registered trademarks are the property of their respective owners. The
WA-700 WaterAlarm is a trademark of Protected Home. Touch Tone® is a registered
trademarkofAT&T.
Copyright
© 2009 Protected Home: All rights reserved. No part of this work may be reproduced or used
in any form or by any means—graphic, electronic, or mechanical—without written
permission from Protected Home.
Purchase date, date code and serial number
For easy future reference during technical support and service, it is recommended that you
write your purchase date, date code, and serial number of the device in the spaces below. The
―date code‖ can be found on the label affixed to the bottom of the WA-700.
PURCHASE DATE:
DATE CODE:
SERIAL NUMBER:
Every effort has been made to ensure the information in this Installation and Operations
manual is complete, accurate, and up-to-date. Protected Home and its vendors assume no
responsibility for the result of errors in this manual, nor can it guarantee that changes in
equipment and components made by other manufacturers, in reference to this manual, will
not affect the operation or intended use of the WA-700.
Important

4
Cautions and warnings
Cautions indicate the possibility of poor equipment performance or potential damage to the
equipment. Warnings indicate the possibility of injury to persons. The symbols shown below
identify Cautions and Warnings:
Cautions and warnings appear here and may appear throughout this manual where
appropriate. Failure to read and understand the information identified by these symbols could
result in poor equipment performance, equipment damage, or injury to persons.
Do not install the WA-700 in a confined space, such as a bookcase or in a cabinet, in direct
sunlight, or where it might get exposed to water. Failure to observe this caution could
result in poor performance or damage to the WA-700.
Any changes or modifications to this equipment not expressed in this manual could cause
poor performance or damage to the WA-700 and will void warranty.
The use of any accessory not recommended for use with the WA-700 could lead to poor
performance or damage to the WA-700.
Use ONLY the AC power adapter sent with the WA-700. Use of other AC power adapters
could result in damage to the WA-700.
Do not install the WA-700 in high dust and debris areas. Failure to observe this caution
could result in damage to the WA-700.
Do not install the WA-700 in an area with chemical fumes or corrosive vapors. Failure to
observe this caution could result in damage to the WA-700.
Do not touch the barrel connector end of the AC power adapter with wet hands when
plugged into AC power. Failure to observe this warning could result in an electrical shock.
Do not throw batteries into a fire. Failure to observe this warning could result in an
explosion.
Do not install or connect the WA-700 to power or phone line during a lightning storm.
Failure to observe this warning could result in an electrical shock.
Caution
Warning
Caution
Warning

5
Description
Physical description
Figure 1 identifies the parts of the WA-700.
Figure 1: WA-700 Parts List
Table 1: WA-700 Parts and Purpose
Part
Purpose
1. Key Pad
Used to enter the call-to phone number, activate a phone test,
and cancel an alarm.
2. LEDs (3)
Power, Program, and Alarm present operational status of the
WA-700. LEDs do not function when operating on backup
battery power.
3. Battery Compartment
Accommodates two AA batteries for backup power during an
AC power failure.
4. DIP Switches
These switches dictate how the WA-700 will respond to alarm
conditions.
5. Water Sensor Connector
Three-position terminal block used to connect the water sensor
to the WA-700 for detecting water.
6. Phone Jack
RJ-11 phone jack is used to connect the WA-700 to a standard
phone line.
7. Power Jack
Connects to the barrel connector of the AC power adapter to
provide 6 volts DC power to operate the WA-700.
8. AC Power Adapter
Converts AC power to 6 volts DC power to operate the WA-
700.
9. Phone Cord
Connects the WA-700 to the wall phone jack, length 7ft
(2.1m).
10. Water Sensor
Normally open dry contact relay closes when water is
detected, cable length 3ft (0.91m).
CANCEL
TEST
PROG
0
9
8
6
5
4
123
7
Power
Program Alarm
123
4567
10
9
8

6
General description
The WA-700 monitors your home for a variety of alarm conditions. When an alarm event
occurs, the WA-700 calls the programmed telephone phone number for the following alarms:
Water leaks (water sensor included)
WA-700 low battery condition (backup AA batteries)
When a problem occurs at the monitored location, the WA-700 will call the programmed
phone number over a standard phone line and describe (in English) the current alarm(s). The
WA-700 will continue calling until the alarm call out is canceled.
LEDs
The WA-700 has three LEDs: Power, Program, and Alarm located on its front panel. These
LEDs present operating status of the WA-700. Table 2 explains the operational states of the
three LEDs.
Table 2: LED Operational States
LEDs
Operational States
Power
ON green when the WA-700 is plugged into the AC power adapter
OFF when operating in battery mode to preserve power
Program
FLASHES red with a press of the PROGRAM key
ON red (not flashing) while programming phone number.
OFF in normal operation mode
OFF when AC power fails to preserve back-up battery power
Alarm
ON red when in alarm mode
OFF when in normal operation mode
OFF when AC power fails to preserve back-up battery power
Audible alarm
The WA-700 produces a 40 db beep during an alarm event.
What conditions activate the audible alarm?
The WA-700 will beep during the following alarm events:
Low battery alarm (beeps once every 15 seconds)
Water detection (beeps 10 times every 15 seconds)

7
Operation
WA-700 normal operation
In normal operations mode, the WA-700:
Monitors the attached water sensor for the detection of water.
Monitors the AA backup batteries for low power.
How the WA-700 receives power
The WA-700 receives power from a 6-volt AC power adapter, which comes with the WA-
700. Two AA batteries (not included) supply back-up power to the WA-700 during an AC
power failure.
Alarm operation
The WA-700 will monitor and send a factory-recorded voice message to the entered phone
number for the following alarms:
If the WA-700 detects water from the water sensor
If the unit encounters a low battery condition
How the WA-700 handles an alarm condition
Stage
Description
A.
When an alarm occurs, the alarm LED lights up (if not an AC power failure).
B.
The WA-700 starts calling the programmed phone number attempting to
deliver an in progress alarm voice message. If the WA-700 receives a busy
signal or no answer after 10 rings,it will immediately hang up.
C.
The WA-700 will continue calling the programmed phone number every 15
or 60 minutes (DIP switch selectable) until the called party answers.
D.
When the called party answers (person or answering machine), the WA-700
will deliver its factory pre-recorded alarm message, identifying the specific
alarm condition(s).
E.
The WA-700 will continue calling the programmed phone number until the
following action is taken:
Locally, press the CANCEL key on the key pad.
Remotely, over the phone, press the number ―1‖ key and then the ―#‖ key
on the key pad anytime during the alarm message.
F.
Once the alarm call-out is canceled, the WA-700 will do one of two things:
If the alarm is still active, the WA-700 allows you to call to hear the current
alarm condition.
If the alarm condition has been corrected, the WA-700 will not respond to
the incoming call.
G.
When you cancel the alarm call-out, and correct the cause of the alarm, the
alarm LED will go out, and the unit will reset to normal operation
automatically.

8
DIP switch functions and settings
The WA-700 has a 4-position DIP switch. The switch settings determine how the WA-700
will respond to specific alarm conditions. Figure 2 shows the DIP switch and Table 3
explains the functions of each switch. Turn the WA-700 upside down as shown in Figure 2
for proper DIP switch orientation.
1 2 3 4
AUXILIARY ALARM MESSAGE:
UP = Alarm message will be related to a water alarm (default)
DOWN = Alarm message will state an Auxiliary Alarm is
occurring. Used only if something other than a
water sensor is attached to the unit.
PICK UP RING COUNT:
UP = Pick up on 5 rings (default)
DOWN = Pick up on 10 rings
Down
UP (Default)
Switch Key
CALL OUT FREQUENCY:
UP = Call out every 15 minutes (default)
DOWN = Call out every 2 hours
Not used –position should be UP.
Do not change factory setting
Bottom
Top
Figure 2: DIP Switches
Note: Use a ballpoint pen or similar small object to set the DIP switches.
Table 3: DIP switch settings and functions
Switch
Function (switch in UP position is the default)
1
Auxiliary alarm message:
UP, if the water sensor detects water, an alarm message is sent.
DOWN, if an auxiliary event is sensed, an alarm message is sent.
An auxiliary event may be some other device that is plugged into this unit
that uses a dry contact. No other devices come included with this product.
2
Pick-up ring count when calling your WA-700 to cancel an alarm:
UP, ―5‖ rings before the WA-700 will answer.
DOWN, ―10‖ rings before the WA-700 will answer.
If pick-up ring count is similar to an answering machine pick up, or how
many rings you must wait before the machine responds.
3
Monitors call out frequency:
UP,calls out every 15 minutes.
DOWN, calls out every 2 hours.
When the monitor goes into alarm mode, it will begin calling the programmed
phone number. If the alarm condition is not canceled, it will call again every
15 or 60 minutes until the alarm is canceled.
4
Not Used

9
Initial setup
Connecting to AC power
Do not touch the barrel connector end of the AC power adapter with wet hands when
plugged into AC power. Failure to observe this warning could result in an electrical shock.
Do not install or connect the WA-700 to power or phone lines during a lightning storm.
Failure to observe this warning could result in an electrical shock.
Power up sequence
Upon power up, the WA-700 LEDs will do the following:
The Power, Program, and Alarm LEDs will light for a few seconds, then the Program and
Alarm LEDs will turn OFF
The Power LED will remain ON
Note: A surge protector is recommended, but not provided. You can purchase a surge
protector from Protected Home or from a local computer or hardware store.
To connect AC power to the WA-700 through the AC power adapter, follow the number
sequence shown in Figure 3.
WaterAlarm
CANCEL
TEST
PROG
0
9
8
6
5
4
123
7
Program Alarm
Power
Power LED
1
Plug AC power adapter
barrel connector here
Plug power adapter here or
directly into an AC power wall
outlet
2
Surge Protector
(recommended)
Plug into an
AC power wall
outlet
ON/OFF Switch to ON
AC Power Adapter
3
4
Figure 3: Connecting the AC Power Adapter
Warning

10
Batteries
Battery handling and safety
Do not throw batteries into a fire. Failure to observe this warning could result in an
explosion.
Note: REMOVE the batteries when the WA-700 is not in service.
Battery life
If the back-up battery voltage drops below 2.35 volts, a low battery alarm will be sent, even
when the unit is powered by the AC power adapter. The WA-700 will call the programmed
phone number and issue a low battery alarm message. If the unit is operating on battery
power only (after an AC power failure), the alarm call-out will continue until battery power
drops to approximately 1.9 volts. Typically, most good alkaline batteries should provide
approximately 12 hours of continuous power.
Note: If the low battery alarm was due to an extended AC power failure, it is recommended
that you replace the batteries. Also, a false low battery alarm can occur if the AA
batteries have not been installed and AC power is connected to the WA-700.
You CANNOT enter a phone number when the WA-700 is running only on battery power.
Note: The WA-700 uses two AA batteries for backup power.
Installing the batteries
Note: To avoid a false low battery alarm, please connect the AC power adapter to the WA-
700 and the wall outlet before inserting batteries.
To install the batteries, follow the Steps shown in Figure 4.
Figure 4: Battery Installation Connections
Warning
Important
Batteries
AA
AA
 Install the AA batteries as shown--
note the polarity.
 Replace the battery cover.
Step 1
 Press down on the cover and push
in the direction of the arrow to
loosen and remove the cover.
Step 2

11
Connecting the water sensor
To connect the water sensor to the WA-700, do the following:
WaterAlarm
Plug water sensor
connector here
1
Water Sensor
Note: You can lengthen the cable of the water sensor to 100ft (30.8m), using the equivalent
size wire. (24 gauge, 2 conductor wire)
Figure 5: Water Sensor Connected to WA-700
Connecting to the standard phone line
To connect the WA-700 to a phone line, do the following:
WaterAlarm
Plug phone cord
connector end here
Wall
Phone Jack
Plug phone cord
connector end here
2
1
Figure 6: WA-700 Connected to Phone Line
Connecting the WA-700 and another device to the same phone
jack
If you need to connect the WA-700 and some other device, such as a telephone, to the same
wall phone jack, simply use a phone jack splitter (not provided). To use a splitter, do the
following:
Step
Action
1.
Plug the line splitter into the wall jack as shown in Figure 7.
2.
Plug one phone card into one jack on the line splitter, as shown in Figure 7.
3.
Plug the second phone card into the other jack on the line splitter.
4.
Plug the other end of the one phone cord into the WA-700.
5.
Plug the other end of the remaining phone cord into the phone or other device.

12
Figure 7: Phone Line Splitter
Note: Both units will operate from the same jack independently without cross interference.
Line Splitters can be purchased at most hardware and electronic stores.
Phone services and your WA-700
DSL and other digital phone services
Please note that the WA-700 is designed and certified by the FCC to operate on a
standard telephone line, provided by your local telephone company. DSL, Cable, or
Digital phone service may work with the appropriate in-line filters. If you have questions
or problems using one of those types of phone services, contact that specific phone
service provider for assistance.
Note: The WA-700 dials out using touch tone dialing only.
During power failures, many alternative phone services such as DSL, Digital and Cable
provided phone service DO NOT WORK. Those phone services require that power be on at
the location for the phone to operate. The WA-700 will NOT be able to call out if the
power is out when using these phone services. If you have a standard telephone line, power
is supplied to this line by the telephone company and is usually not affected when power
goes out at the monitored location.
Calls using a calling card or pager phone number
When using a calling card or pager system, you often need to include pauses to ensure that
enough time is allotted to dial the phone number. To get a sense for how much time that may
be needed, call the preferred calling card or pager to gain an understanding of how that
system works. Often times, the calling card or pager system, may announce ―enter your
calling card number followed by the pound (#) key.‖ Make sure to include all necessary key
presses as you enter the number. Also, while the card or pager system is talking (number of
seconds), you will need to enter pauses for that time to allow the system adequate time to
accept your telephone number.
Line Splitter
(not provided)
Phone Cord
Wall Phone Jack
Phone Cord
Important

13
Creating pauses
You can add pauses to your telephone number as you enter it into the WA-700 by pressing
the STAR (*) key two times, which represents a 2-second pause. If you need to enter a 6-
second pause, press the STAR (*) key six times.
Note: Always press the STAR (*) key twice (in multiples of 2) to create an effective pause;
otherwise, a single press of the STAR key will be literally translated as part of the
dialed phone number.
Calling a long distance phone number
Long distance calling: make sure you enter the phone number exactly as you would when
dialing a long distance call yourself (“1” and area code if needed). If dialing internationally,
make sure you have the correct country codes and follow proper international dialing rules.
Check with your phone company for assistance to determine the correct number.
Programming (entering a phone number)
You can program one phone number into the WA-700 (60 digits) , which it uses to
communicate alarm messages.
Before you enter a phone number
DO NOT enter phone numbers of emergency services (fire, police or ambulance) into the
WA-700.
DO NOT forget the area code and then enter the phone number exactly as you would when
making a personal phone call.
Long distance dialing: enter ―1,‖ the area code if required, and then the phone number.
It is critical that you run a system test to validate the call-to numbers. For proper testing, it is
recommended that a person at the call-to location confirms receiving the call.
Note: You cannot enter the call-to phone number when the WA-700 is running only on
battery power.
Entering a phone number
Note: The phone number is stored in non-volatile memory (permanently stored in the WA-
700 regardless of power failures or long-term storage).
To enter the phone number into the WA-700, do the following:
Step
Action
1
Make sure the WA-700 is in normal operation mode.
2
Press the PROGRAM key—a beep and the program LED starts flashing.
3
Enter the phone number (up to 60 digits)—beeps with each key press.
4
Press the PROGRAM key—a beep and the program LED go out. The number
was entered successfully.
Changing the call-to phone number
Follow the ―entering phone number‖ procedure to overwrite the call-to phone number.
Important

14
Installation considerations
The WA-700 should be installed in a dry, clean location near an AC power outlet and a
telephone wall jack, as shown in Figure 8.
Do not install or connect your WA-700 monitor to power or phone lines during a lightning
storm. Failure to observe this warning could result in an electrical shock.
Do not install the WA-700 in a confined space, such as a bookcase or in-cabinet, in direct
sunlight, or where it might get exposed to water. Failure to observe this caution could
result in poor performance or damage to the WA-700.
Use ONLY the AC power adapter sent with the WA-700. The use of other AC power
adapters could result in damage to the WA-700.
Do not install the WA-700 in high dust and debris areas. Failure to observe this caution
could result in damage to the WA-700.
Do not install the WA-700 in an area with chemical fumes or corrosive vapors. Failure to
observe this caution could result in damage to the WA-700.
WA-700 assembled
Figure 8 shows an example of an ideal setup of the WA-700 fully assembled. Place the WA-
700 on any flat surface, preferably a table top near an AC Power outlet and a phone jack as
shown in Figure 8. Once the WA-700 is fully assembled and operational (power LED ON),
perform a phone test to ensure that the WA-700 can call the call-to phone number during an
alarm.
Figure 8: WA-700 Assembled
Warning
Caution
CANCEL
TEST
PROG
0
9
8
6
5
4
123
7
ProgramAlarm
Power
Power ON LED

15
Phone test
After entering the phone number, it is crucial that you test your WA-700 to verify that it can
reach the call-to phone number.
Note: The CANCEL key does not function when the WA-700 is in ―test mode.‖
Testing your WA-700
To test the WA-700, do the following:
Step
Action
1.
Make sure the WA-700 is powered up and in normal operation mode.
2.
Press the TEST button –the WA-700 beeps and the alarm LED illuminates
solid red.
WA-700 will immediately dial the call-to phone number . Upon
answering, the unit will play the following message: ―This is a test
of the WaterAlarm‖
It will repeat this message for approximately ―1‖ minute and then
hang up, and the alarm LED will go out.
The WA-700 does not provide any indication of call success; therefore, you must verify that
the call was made successfully.
Testing for a specific alarm condition
To test for a water alarm you will have to simulate that specific alarm condition and then
verify if the alarm phone call went through. In this scenario, you must cancel the alarm call
out and correct the alarm condition.
Ring count timer
The ring timer works in the following way: when the first call comes in during an alarm
event, the timer starts counting down for ―3‖ continuous minutes. If the WA-700 receives
enough rings to answer (within “3” minutes), it will respond, and the ring counter will reset
to ―0‖ regardless if the three minutes have elapsed or not. Also, the timer will reset to ―0‖ if
no additional calls are received during a three minute period (multiple calls to the WA-700
within “3”minutes will not reset the ring timer).
Calling the WA-700 during an alarm event
To call the WA-700 during an alarm, do the following:
Step
Action
1.
Call the phone number of location where the WA-700 is located—the WA-700
Important

16
will answer in 5 or 10 rings (DIP switch set) and deliver an alarm specific
message.
2.
Listen to the message describing the alarm condition.
3.
Hang up the phone.
An in-phone line answering machine/voice mail with the
WA-700
When it is necessary to connect an answering machine or voice mail device to the same
phone line as the WA-700, you can still use all the features of these devices, along with being
able to check status and cancel an alarm call out of the WA-700.
How this works
During setup, you can manually set the WA-700 to answer on a specified number of
incoming rings ―5‖ or ―10‖ (DIP switch 2, ring count).
Set your answering machine or voice mail to answer in fewer rings than the WA-700. (For
example, if the WA-700 is set to answer on 5 rings, set the other device to answer in “4” or
fewer rings.) Therefore, when a call comes into the location of the WA-700, the answering
machine/voice mail will respond firstbecause it is set to answer in fewer ringsthan the WA-
700.
Calling the WA-700 during an alarm event
The following example shows how to call the WA-700 during an alarm event:
Criteria
WA-700 ring count is set to ―5‖ rings to answer (factory default DIP switch setting).
Answering machine/voice mail is set to ―4‖ rings to answer.
You must make the appropriate number of phone calls to the location where the WA-700 is
within ―3‖ minutes or the timer in the WA-700 will reset to ―0.‖
To get the WA-700 to respond given the above example criteria, do the following:
Step
Action
1.
Call the phone number of the location where the WA-700 is located, and let the
phone ring ―3‖ times and then hang up. The internal 3-minute timer starts and
the WA-700 tallies and remembers the number of rings.
2.
On your second call within ―3‖ minutes, let the phone ring until the WA-700
answers. The WA-700 will answer first because it remembered the first ―3‖ rings,
and then it added the rings from the second call until the total reached ―5,‖ then it
answered before the answering machine/voice mail device (“4” rings to answer).
3.
Listen to the alarm message.
Note: If the WA-700 is set to answer in 10 rings (the second choice on DIP SW2), you may
need to place more calls within ―3‖ minutes to get the WA-700 to eventually answer.
How to cancel an alarm call-out
You can cancel an alarm call out in two ways:
Remotely, press the number ―1‖key and then the pound (#) key at any time during the
alarm message.
Locally, press the CANCEL key on the key pad.

17
Canceling an alarm call-out while listening to an alarm
message
To cancel the alarm call out while listening to an alarm message, do the following:
Step
Action
1.
Pick up the phone.
2.
Listen to the alarm message.
3.
When told, press the number ―1‖ key.
4.
Press the pound (#) key within ―1‖ minute to cancel the alarm call out.
5.
You can listen until you hear the WA-700 say goodbye or just hang up.
Note: Canceling the call out sequence does not cancel an active alarm (the WA-700 will
continue to beep and the alarm LED will be lit).
Canceling an alarm call out by calling the WA-700
To cancel the alarm call-out during an active alarm, do the following:
Step
Action
1.
Make the call to the WA-700 (phone number at alarm location)
2.
Wait for the WA-700 to answer (5 or 10 rings—DIP switch selectable)
3.
Listen to the alarm message.
4.
Press the number ―1‖ key.
5.
Press the pound (#) key anytime during the message to cancel the alarm call out.
6.
Hang up the phone.
Canceling an alarm call-out with an answer machine/voice
mail device on the same phone line
To cancel the alarm call-out, do the following:
Step
Action
1.
Make the call to the WA-700 (phone number at alarm location).
2.
Let the phone ring the desired number of times (before the other in-line device
can answer).
3.
Hang the phone up.
4.
Call the number a second time within three minutes (The WA-700 keeps track of
all the rings from the previous calls, accumulates them until the total ring count
matches its ring count number 5 or 10, and then it will answer).
5.
Listen to the alarm message.
6.
Press the number ‗1‘ key.
7.
Press the pound (#) key anytime during the message to cancel the alarm call out.
8.
Hang up the phone.
Remote status check
During normal operation, the WA-700 will not answer any incoming calls. You can call the
WA-700 and get a response:
If the WA-700 is in alarm mode.

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If the call out sequence has been cancelled for an alarm, but the alarm condition still exists,
the WA-700 will answer and describe the alarm condition.
Troubleshooting
Problem
Solution
Power on LED is not lit
Power LED does not turn ON while running on
batteries.
Is the barrel connector end of the AC adapter plugged
into the power jack on the WA-700, with the other end
of the adapter is plugged into a ‗live‖ AC power source.
Is the AC power wall outlet active?
CANNOT enter phone
number
You cannot enter the call to phone number if the WA-
700 is being powered only by batteries.
Is the WA-700‘s AC power adapter plugged into AC
power?
Follow the ―Entering Phone Number‖ procedure.
WA-700 DOES NOT call out
during a test
Does the WA-700 have power?
Is the phone service working properly (dial tone)?
Re-check that the RJ-11 phone cord is fully plugged
into the phone jack of the WA-700, and into the wall
jack.
Re-enter the phone number, verify area code and if the
number ―1‖ is required for long distance calling.
If you are using a phone calling card, check to see that
the calling sequence includes pauses as may be
necessary to complete the call.
WA-700 does not answer
when I call
The WA-700 will not answer if there is no active alarm
event in progress.
Is there an answering machine or voice mail in line with
the WA-700? (see procedure for “In phone line
answering machine/voice mail”)
Verify that phone service is active at WA-700 location.
I cannot cancel the alarm call
out; the WA-700 continues
calling out
Do you hear an alarm message that the alarm call out
has been canceled?
Are you pressing the correct cancel alarm keys during
the alarm event: number ―1‖ key and then the pound
―#‖ key within one minute?
Receiving a false alarm
Check the WA-700 to see if the batteries are installed,
No batteries installed could cause the WA-700 to issue a
false alarm.

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Technical information
Technical specification
Specification
Description
Power requirements
Two power sources:
 110VAC power adapter voltage stepped down to
6VDC, 200mA.
 2 AA batteries for backup power ( alkaline or lithium
batteries, not provided) CHANGE BATTERIES after
a prolonged AC power failure or yearly.
Dimensions
5.8in L, 3.5in W, 1.5in H (147.3mm, 88.9mm, 38.1mm)
approximately
Ring Equivalence
Number (REN)
0.1B
FCC statement
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA (American Council for Terminal Attachments). On the bottom of your WA-700 is a
label that contains, among other information the FCC registration number for this product. If
requested, this number must be provided to the telephone company.
Plug and jack use
A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product. It is
designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Ring equivalence number (REN)
The REN is used to determine the number of devices that may be connected to a telephone
line. Excessive REN‘s on a telephone line may result in the devices not ringing in response to
an incoming call. In most, but not all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be connected to a line, as determined by the
total RENs, contact your local telephone company. The REN for this product is shown
above and is also identified as part of the FCC product identifier shown on the label on the
back of your WA-700.

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Telephone network interferences
If this WA-700 causes harm to the telephone network, the telephone company will notify you
in advance that temporary discontinuance of service may be required. But if advancenotice
isn‘t practical, the telephone company will notify the customer as soon as possible. Also, you
will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the telephone
company will provide advance notice in order for you to make necessary modifications to
maintain uninterrupted service. If the equipment is causing harm to the telephone network,
the telephone company may request that you disconnect the equipment until the problem is
resolved.
If your home has specially wired alarm equipment connected to the telephone line ensure the
installation of your WA-700 does not disable your alarm equipment. If you have questions about
what will disable alarm equipment, consult your telephone company or a qualified installer.
Contact us
To order the WA-700, contact one of our Customer Service Representatives at:
Protected Home
1724 Lake Drive West
Chanhassen, MN 55317
952-448-2217
Fax: [phone]
[email protected]
Or visit us at:
www.protectedhome.com
Technical support
If you need additional help installing or using your WA-700, contact our technical support
department at 952-361-4101, Monday thru Friday, 8 AM to 5 PM CST. Or you can email
your questions to: [e-mail]