Essence Care@home emergency pendant es700ep User manual

Care@Home™

Emergency Pendant

User Guide

ESUGSC004

Version 1.1

January 2019

Table of Contents

2 Care@Home™ Emergency Pendant User Guide

Table of Contents

1. Overview.................................................................................................................................................3

2. Installation ............................................................................................................................................. 4

2.1. Pairing with the CP ..................................................................................................................... 4

2.2. EP as a Pendant........................................................................................................................... 4

2.3. EP on a Wristband....................................................................................................................... 5

3. Operation .............................................................................................................................................. 6

3.1. Emergency................................................................................................................................. 6

3.2. Supervision................................................................................................................................. 6

4. Maintenance...........................................................................................................................................7

5. Specifications......................................................................................................................................... 8

Overview

Care@Home™ Emergency Pendant User Guide 3

1. Overview

The Essence Emergency Pendant (EP) is a small, user-friendly, portable device, included as a standard

peripheral in the Personal Emergency Response System (PERS).

When the EP button is pressed, the EP sends an emergency message via a radio signal to the Control

Panel (CP), which, in turn, passes the message to the Monitoring Station.

The features of the Portable Emergency Button include:

Fully water resistant (IP67)

Wireless connectivity with the CP that can reach 400 m (1312 ft.) in the open air

Up to seven years battery life

Configurable emergency press duration

Set of accessories and carrying options

Lightweight

Red LED indication

Figure 1 – Essence Emergency Pendant

The EP peripheral device model identification number is ES700EP.

Installation

4 Care@Home™ Emergency Pendant User Guide

2. Installation

As a portable device, the EP is meant to be carried by the Resident at all times. The EP is designed to be

worn as a pendant or on the wrist of the Resident, depending on the Resident’s preference.

The EP is provided with its battery installed.

Installation includes:

Pairing with the CP

Installing the EP on a carrying option

2.1. Pairing with the CP

EPs may be added to the Care@Home™system by running the pairing process.

To add an EP, perform the following procedure:

1. Press the PAIRING Button on the right-side of the front of the CP for five seconds. The CP beeps

and the ring around the EMERGENCY button lights up in Blue,with a circular movement effect.

2. Holding the EP, move about 50 cm (20 in.) away from the CP.

3. Press the EP button.

The pairing process can have the following results:

If the pairing process is successful, the ring around the EMERGENCY button blinks Blue three

times and the CP beeps.

If the pairing process is not successful, the CP beeps and the ring around the EMERGENCY

button lights Red for two seconds.

If the peripheral device is already paired, the CP beeps and the ring alternates with a Blue and

Red light.

If no additional peripheral devices can be integrated, such as when the CP memory is full, the

CP beeps and the ring light Red.

The CP returns automatically to its previous operation mode following the pairing process.

2.2. EP as a Pendant

To wear the EP as a pendant, attach the EP to the clip-on base hanging from the supplied lanyard, as

illustrated in Figure 2 below.

Installation

Care@Home™ Emergency Pendant User Guide 5

Figure 2 – EP as a Pendant

2.3. EP on a Wristband

To wear the EP on your wrist, attach the EP to the clip-on base attached to the supplied wristband, as

illustrated in Figure 3 below.

Figure 3 – EP on a Wristband

Operation

6 Care@Home™ Emergency Pendant User Guide

3. Operation

The operation of the EP involves pressing the button on the pendant.

3.1. Emergency

When there is an emergency, press the EP button and hold it for a moment.

The following emergency actions occur:

1. The Red LED around the button lights up for a second.

2. The emergency alarm event, sent to the CP by the EP, is forwarded to the monitoring station by

the CP.

3.2. Supervision

The EP is a supervised device. The EP periodically transmits its status, via an “I’m alive” message, to the

CP. The frequency of the reporting periods can be configured locally or remotely.

The EP status reports include:

Supervision report:

The EP sends an “I’m alive” message periodically to the CP.

If after a pre-defined time-frame, the CP does not receive the “I’m alive” message, the CP

sends a “no communication” report to the Monitoring Station.

Temperature report:

The EP sends a report of the temperature as measured by the EP. The CP sends a report of

extreme temperature, based on the configuration of the EP.

Low battery report:

When the battery is low, the EP sends a report to the CP and the CP Trouble Indicator LED

flashes Red. The CP sends a report to the monitoring station requesting maintenance.

Maintenance

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4. Maintenance

The EP includes an internal battery that is designed to last for a long period of time. The internal

battery is estimated to last for seven years.

The battery is sealed and cannot be opened for maintenance by the Resident.

Upon low battery indication from the EP, the battery must be replaced.

NOTE: Contact Essence professional services or technical support to request

battery replacement.

Specifications

8 Care@Home™ Emergency Pendant User Guide

5. Specifications

Category Specifications Requirements

Electrical Power Supply Internal (not replaceable) Lithium 3 V CR2025

Voltage and Current Ratings Nominal voltage: 2.8 V

Standby time current consumption (@2.8 V): 0.1µA

Maximum current consumption (@2.8 V): 47mA

Nominal Battery Life Up to 7 years

NOTE: Nominal battery life is computed according to

Essence's standard usage parameters.

Wireless Bi-directional End-to-End Bi-Directional ESI protocol

Modulation and Frequency FSK modulation, 869.225 MHz in Europe and 916.5 MHz in

America (factory configured)

Nominal Radio Coverage 400 m (1312 ft.) – Open Air Nominal

NOTE: Nominal RF coverage is tested over LOS free

space in a low interference environment.

Encoding 32-bit ID, over 4 billion combinations

Environmental Water resistance IP67 (immersion)

NOTE: IP Rating has not been verified by UL.

Operating Ambient Temperature Range 0°C - 49°C (32°F - 120°F)

Physical Dimensions 53.2 mm (L) x 31.5 mm (W) x 14.5 mm (H) / 2.1 in. (L) x

1.24 in. (W) x 0.6 in. (H)

Weight 16 g / 0.035 lb. (including battery)

Key-ring accessory – 2 g / 0.0044 lb.

Plain accessory – 2 g / 0.0044 lb.

Watch accessory – 8 g / 0.018 lb.

Pendant accessory – 8 g / 0.018 lb.

Color RAL 9003 - Glossy White

Compliance CE, FCC, IC, UL

Legal Notice

Care@Home™ Emergency Pendant User Guide 9

Legal Notice

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applicable laws. If you do not agree with these terms, please do not access or use the remainder of this document.

This document contains highly confidential information, which is proprietary to Essence SmartCare Ltd. and/or its affiliates (hereafter, "Essence"). No part

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The information included in this document is intended for your knowledge and for negotiation purposes only. Essence makes no implicit representations

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The information included in this document is subject to change without notice. Any decision to rely on the information contained herein shall be at your

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above disclaimers, exclusions, or limitations may not apply to you.

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dispute of any sort that might arise between you and Essence regarding the information contained herein, and any such dispute shall be settled

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