ETNA Nova Instant HC User manual

© ETNA Coffee Technologies b.v.
COFFEE TECHNOLOGIES
Instruction for use Nova Instant HC

Instruction for use Nova Instant HC
Manufacturer: ETNA Coffee Technologies b.v.
P.O. Box 146
7000 AC Doetinchem
The Netherlands
Distributor:
© ETNA Coffee Technologies b.v.
Articlecode: 000868861001
Status: Publish
Revision: 3

Instruction for use Nova Instant HC
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© ETNA Coffee Technologies b.v.
CONTENTS
COFFEE TECHNOLOGIES
1 INTRODUCTION ..................................................................5
1.1 This user manual .............................................................5
1.2 Pictograms and safety symbols on the machine ...................................5
1.3 Pictograms and safety symbols in the manual .....................................5
1.4 Conventions and definitions ....................................................6
1.5 Service and technical support...................................................6
1.6 Machine identification on the exterior of the machine ...............................7
1.7 Machine identification inside the machine.........................................8
1.8 Used machines and the environment .............................................8
1.9 General safety instructions and restrictions .......................................8
1.9.1 Operating and cleaning instructions .........................................9
1.9.2 Icons and instructions ....................................................9
1.9.3 Users .................................................................9
1.9.4 Technical specifications...................................................9
1.9.5 Modifications ...........................................................9
1.9.6 Intended use ...........................................................9
1.10 Available documentation ......................................................10
2 DESCRIPTION OF MACHINE .......................................................11
2.1 General description ..........................................................11
2.2 Main components ............................................................11
2.2.1 Front view ............................................................11
2.2.2 Interior view ...........................................................12
2.3 Container lay-out ............................................................12
2.4 Principle of operation.........................................................13
2.5 Switching ON and OFF........................................................13
2.6 Operating the machine........................................................13
2.6.1 Strength control ........................................................14
2.6.2 Selection jug function ...................................................14
2.6.3 Stand by .............................................................14
3 USE............................................................................15
3.1 Safety instructions - use ......................................................15
3.2 Filling containers ............................................................15
3.2.1 Filling the container inside the machine .....................................16
3.2.2 Filling the ingredient containers outside the machine ...........................16
3.3 Digital photo frame ...........................................................16
4 MAINTENANCE AND CLEANING....................................................18
4.1 Safety instructions - maintenance and cleaning ...................................18
4.2 Perishables .................................................................18
4.3 Service panel................................................................19
4.4 Maintenance ................................................................19
4.5 Daily maintenance ...........................................................19

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4.5.1 Checking the ingredient containers ........................................ 19
4.5.2 Cleaning drip tray ...................................................... 20
4.5.3 Rinse the mixers....................................................... 20
4.5.4 Cleaning valves ....................................................... 20
4.5.5 Clean the exterior ...................................................... 21
4.6 Weekly maintenance ......................................................... 21
4.6.1 Cleaning mixer components .............................................. 22
4.7 Maintenance overview........................................................ 23
5 RESOLVING PROBLEMS ......................................................... 25
5.1 LCD display on the selection panel ............................................. 25
5.1.1 Fault messages ....................................................... 25
5.1.2 Selection panel in programming mode ...................................... 26
5.1.3 User menu (Operator) .................................................. 26
6 TECHNICAL SPECIFICATIONS ..................................................... 27
6.1 Electrical system ............................................................ 27
6.2 Water system ............................................................... 27
6.3 Sound level................................................................. 27
6.4 Ambient conditions .......................................................... 27
6.5 Dimensions and weight....................................................... 28

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© ETNA Coffee Technologies b.v.
COFFEE TECHNOLOGIES
1 INTRODUCTION
1.1 This user manual
Congratulations on the purchase of yourNova Instant HC.
This machine has been developed and produced using state-of-the-art
technology. This, combined with the CE certification that applies to all
our products, means you can rest assured that you are the owner of a
high quality product.
This manual is intended for authorised and trained users and contains
all the information required to operate the machine safely and to carry
out regular maintenance and cleaning tasks. Read the relevant user
manual carefully before using your machine.
☞Ensure that the user manual is kept with the machine to
ensure that all procedures are carried out correctly.
1.2 Pictograms and safety symbols on the machine
The following pictograms are used on the Nova Instant HC:
• Electrical hazard
• Risk of fingers being trapped
Figure 1-1
Figure 1-2
WARNING
DISCONNECT THE
MAINS SUPPLY BEFORE
REMOVING COVER
Figure 1-3
DANGER
Follow service
procedure as
in manual.

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1.3 Pictograms and safety symbols in the manual
These pictograms are used in the manual:
General warning or caution. Damage to the machine or
personal injury can occur.
ᏘElectrical hazard
hBurning hazard
☞Remarks, suggestions and advice
1.4 Conventions and definitions
Throughout the document, reference is made to the "left", "right",
"front" and "rear" of the machine. Where a component or specific part
of the machine is referred to, this is described from the user's viewpoint
facing the selection panel.
1.5 Service and technical support
Please contact your dealer for further information on settings,
maintenance and/or repair activities that are not dealt with in this
manual. Your dealer will be pleased to assist you.
If you contact your dealer, always have the following information at
hand:
• model number
• serial number
• software versions

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1.6 Machine identification on the exterior of the machine
1. Model number
2. Voltage
3. Frequency
4. Power rating
5. Serial number
6. Water pressure
The identification plate is on the rear of the machine.
Figure 1-4
5
23
6
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Model: xxxxxxx
Voltage: a.c. xxxv xx Hz x kw
Water: xxx - xxx kPa
012540E1
ETNA Coee Technologies BV
Doetinchem Holland

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1.7 Machine identification inside the machine
1. Model number
2. Voltage
3. Frequency
4. Power rating
5. Serial number
6. Water pressure
The identification plate is on the inside on the left-hand frame plate.
1.8 Used machines and the environment
jAsk your local authority for information on ways to recycle
materials safely and in an environmentally friendly
manner.
aAsk your local authority for information on ways to dispose
of materials safely and in an environmentally friendly
manner.
Figure 1-5
23
6
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Model: xxxxx
Voltage: a.c. xxxv xx Hz x kw
Water: xxx - xxx kPa
012540E1
ETNA Coee Technologies BV
Doetinchem Holland
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1.9 General safety instructions and restrictions
The manufacturer does not accept liability for any damage caused by
not (strictly) observing the safety instructions or by carelessness during
use and cleaning of the machine and any accessories.
Depending on the specific operating conditions or accessories used,
additional safety instructions may apply. Please contact your dealer
immediately if you encounter any hazards when using the machine.
The user of the machine is fully responsible at all times for
observing locally applicable safety regulations and
guidelines.
1.9.1 Operating and cleaning instructions
• All those using and/or cleaning the machine must be familiar with
and follow the operating and cleaning instructions closely. The
owner must ensure that personnel are informed of the operating
and cleaning instructions contained in this manual and that they
comply with these regulations and instructions.
• Never change the order in which activities are carried out.
• Always keep the operating and cleaning instructions in the vicinity
of the machine.
1.9.2 Icons and instructions
The icons, symbols and instructions attached to the machine form part
of the safety instructions. Therefore, they must not be covered or
removed. They must be kept within reach and be clearly legible
throughout the entire service life of the machine.
• If icons, symbols or instructions are illegible, ring your supplier
straightaway to rectify this.
1.9.3 Users
The daily, weekly and monthly maintenance and cleaning activities
may only be carried out by users who have received training from the
installer or owner of the machine. These individuals will be familiar with
the potential risks of opening the machine. Staff who are still in training
must be supervised when carrying out cleaning activities. This must be
under the responsibility of an authorised user.
1.9.4 Technical specifications
• The technical specifications may not be modified.

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1.9.5 Modifications
• Modifications may not be made to the machine (or parts of the
machine).
1.9.6 Intended use
The intended use1of the machine is designed exclusively for
dispensing beverages as indicated on the selection panel. Use of the
machine for any other purpose falls outside the terms of conditions of
use. The manufacturer does not accept responsibility for any damage
or injury that may result from improper use.
The machine meets current standards and directives.
• The machine may only be used in perfect technical condition for the
purposes indicated above.
1.10 Available documentation
The following documentation is available for this machine:
• User manual
• Technical manual
• Parts book
1. "Intended use" as meant in EN 292-1 is the application for which this technical product has
been made, as specified by the manufacturer – including references in sales brochures. In case
of doubt, use can be derived from the construction, model and functions of the technical product
the assumed normal use. Use of the product within the confines of the intended use also
includes complying with the instructions in the user manual.

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2 DESCRIPTION OF MACHINE
2.1 General description
This machine prepares and dispenses various hot drinks.
The drinks are dispensed in the cups intended for this purpose and
that are placed on the machine cup stand. The cups must be placed on
the cup stand manually.
The display on the machine indicates that:
• a drink can be selected
• a drink is being prepared
• a fault has occurred.
• the machine is performing a function.
2.2 Main components
2.2.1 Front view
1. Window (optional: photo frame)
2. Display
3. Selection panel
4. LEDs
5. Cup sensor
6. Cup stand (two-sided)
7. Drip tray
Figure 2-1
1
2
3
5
6
7
4

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© ETNA Coffee Technologies b.v.
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2.2.2 Interior view
1. Ingredient containers
2. Dispenser nozzle
3. Mixer components
4. Dispensing holder
5. ON/OFF switch
2.3 Container lay-out
The different types are fitted with the following containers.
Figure 2-2
1
2
3
4
5
Figure 2-3
Instant 4 Instant 3 Instant 3
Machine Instant container Machine Instant container
Instant 4 4x 1,8 L Instant 3 2x 1,8 L
1x 3,4L

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2.4 Principle of operation
☞LEDs above the cup stand indicate where a cup must be
placed; on the left or right on the cup stand.
After a selection is made, the machine mixes water with the ingredients
from the containers to dispense the drink.
• The water is supplied via the boiler (heated).
• Instant products are dosed from the containers into the mixer and/or
the ground coffee is dosed from the grinder into the brewing group.
• The water and the ingredients are mixed in the mixer or
compressed by the brewing group.
• The drink is dispensed through the dispensing pipe into the cup
placed on the cup stand.
• The cup stand has two sides; water on the left, drinks on the right.
2.5 Switching ON and OFF
• I pressed in = ON (switch lights up)
• 0 pressed in = OFF
Figure 2-4
Figure 2-5

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© ETNA Coffee Technologies b.v.
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2.6 Operating the machine
Although the standard model does not include a payment mechanism,
the option exists for the machine to be equipped with a coin
mechanism (for instructions on how to install the payment mechanism,
see the operating instructions included with the mechanism).
2.6.1 Strength control
Select the drink by pressing the button.
The strength can be changed by pressing the selected drink again.
This is also an option when adding items such as sugar and milk, if the
machine allows for this.
2.6.2 Selection jug function
If the jug function is switched on the cup sensor is
switched off.
1. Push the cup stand up and put a jug under the dispensing nozzle.
2. Use the jug function button and press the desired selection button
several times.
3. Press the desired key drink.
4. Press the START selection button for the required drink.
To reduce the number of cups while the machine is dispensing, press
the jug function button several times until the required number
appears. The machine will stop after the currrent cup is dispensed.
If the machine is equiped with a coin mechanism and key switch for the
jug function, the free dispensing mode is activated by insering the key
in the lock (switch) and turning it to the right.
2.6.3 Stand by
Stand by mode is indicated by the following:
• The buttons are not illuminated.
• The illumination panel or photo frame (optional) is on.

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3 USE
3.1 Safety instructions - use
• Inspect the machine before use and check for any damage and
defects.
Please contact your supplier if there is any damage to the machine.
• Please keep all packaging out of reach of children.
• Place the machine in a horizontal position.
• Place the machine somewhere where it can be supervised by
trained personnel.
• The machine is not intended for use by people (including children)
with a physical, mental or sensory handicap, or with insufficient
knowledge and experience to use it without supervision or
instruction, until they are monitored by someone who is responsible
for their safety.
• Children must be supervised to ensure that they do not play with the
machine.
• Protect the machine from water and/or moisture.
• Do not clean the machine using a high pressure water jet.
• Keep the buttons free from dirt and grease, clean them regularly.
• Only use the machine if the lids on the top are closed and all plating
has been fitted.
• Never use sharp objects to operate the buttons.
• Only use the cups or jugs that are available at the counter.
• Ensure that the wall socket (with earth connection) and the water
connection point remain accessible during use. In case of
emergency, the mains plug can then be removed quickly and the
water supply can be shut off immediately.
• If the machine is not going to be used for some time, remove the
containers, clean the hoses, clean the machine manually,
thoroughly clean the mixing chamber, empty the boiler, shut off the
water supply and remove the plug from the wall socket. There must
not be any water in the machine and components.
• To use the machine after a long period of non-use, first clean the
mixing chamber and brewing group thoroughly (if applicable).
Replace the mixing chamber and run the cleaning programme at
least three times and prime all the containers before operating the
machine.
hThe drink dispensed by the machine is very hot. You may
cause burns in the event of spillage.
ᏘRemove the plug from the wall socket in the event of any
danger. Do not pull the plug from the wall socket using the
cable.
Disregarding the above instructions can jeopardise the
safe use of the machine.

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3.2 Filling containers
The containers hold the ingredients required to prepare drinks.
Ensure that your fingers do not become trapped when
filling the containers.
3.2.1 Filling the container inside the machine
1. Open the door of the machine.
2. Open the lid on the container that needs refilling. Refill the container
with the correct ingredients.
3. Close the upper lid.
4. If the container was completely empty, the supply will need refilling.
• Hold the container above the waste bucket. Turn the spindle of
the container until the ingredient runs out of it.
3.2.2 Filling the ingredient containers outside the machine
The containers hold the ingredients required to prepare drinks.
Ensure that no fingers are trapped when filling the
containers.
☞Make sure that the right ingredient is put in the correct
container.
➭See the label on the inside of the door for an overview of
the maintenance functions.
1. Open the door of the machine.
2. Open the upper lid.
3. Lift the container to be filled off the holder and pull it towards you.
4. Fill with the desired ingredient.
5. Replace the container in the same place in the machine. Ensure
that the container's coupling falls into the gear.
6. Repeat this procedure for the other ingredient containers.
7. Close the upper lid.
8. Place a 0.5 L cup under the dispensing nozzle.
9. Insert the service key and turn it a quarter turn.
10.Press button 0 on the service panel; clean valves, the valves are
rinsed with water. Repeat this if necessary (if applicable).
11.Press button 7 on the service panel; reset ingredient counters.
12.Turn the service key a quarter turn and remove it (if applicable).
13.Close the machine door.

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3.3 Digital photo frame
➭Please refer to the manuals enclosed for the correct use
of the remote control and the digital photo frame.
The USB connection can be seen on the inside of the door on the door
plate when the door is opened.
Operating the photo frame
☞The photo display is operated with the remote control.
The photos can be stored on a memory card (SD, MS,
MMC, XD). The photos must be in RGB JPG format.
1 Select Photo in the main menu and press Enter or OK.
The photo browser is shown.
2 Select the directory with the photos that are to be shown.
3 Press Enter or OK.
4 The photos are shown automatically.
Changing photos
1 Select Edit in the main menu and press Enter or OK.
2 The Edit menu is shown.
Select from Copy, Delete or Edit
3 Press the arrow to scroll through the menu.
Press Enter or OK to confirm your selection.
Figure 3-1

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4 MAINTENANCE AND CLEANING
Accurate maintenance and in particular careful cleaning are basic
conditions for good product quality and smooth operation.
This machine has been developed to enable the owner or licensee to
thoroughly clean and maintain it in a relatively short time and at low
cost.
☞First read par. 4.1 before carrying out any maintenance
activities on the machine. The maintenance activities
described may only be carried out by trained, authorised
users under the supervision of trained personnel or the
owner.
4.1 Safety instructions - maintenance and cleaning
• See also par. 3.1.
• Carry out the procedures taking into account the hygiene
regulations.
• Repairs may only be carried out on the machine by trained service
engineers.
• Maintenance work on the electrical system may only be carried out
by trained service engineers with a background in electrical
engineering.
hWarning with respect to burns: parts within the machine
can be very hot.
• After cleaning or maintenance activities, the machine must not be
used until all the removed parts have been correctly reinstalled.
Then inspect and check the inside of the machine:
• The dispenser holder must be aimed at the middle of the cup.
• The ingredient containers must be correctly placed.
• The mixer components must be in the correct position.
The waste container must be in the correct position.
• The brewer group must be in the correct position.
4.2 Perishables
The products have been supplied with a use by date.
Therefore, the following should be taken into account:
• Comply with the use by date printed on the product packaging.
• Do not use products that are nearing their use by date.
• Replace products whose use by date is past.
• Do not use opened products for longer than the indicated use by
date.
• Replace the products when the use by date is up.
• Only use the cleaning agents referred to in the cleaning schedule
and follow the instructions on the packaging.

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4.3 Service panel
The service panel can be seen when the door is opened. From the
service panel you can carry out the following maintenance tasks (if
available):
4.4 Maintenance
The quality of this product is only guaranteed if the machine receives
thorough maintenance on a regular basis. A few vital machine parts
are very sensitive to dirt. Use of this machine requires both daily and
weekly maintenance.
Figure 4-1
Toets Functie
1 Rinse mixer 1
2 Rinse mixer 2
3 Rinse mixer 3
4 Rinse mixer 4
5 Rinse mixer 5
6 Paid / free vend
7 Reset conainer counters
8 Read drink counters
9 No function
0 Clean valves

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4.5 Daily maintenance
Carry out the following operations on a daily basis:
• Check the contents of the ingredient containers and refill them if
necessary.
• Clean and empty the drip tray.
• Rinse the mixers, brewer and valves (at least twice a day).
• Clean the outside of the machine, including the selection panel.
When cleaning, pay attention to the following:
• Clean the machine and parts with a damp, clean cloth or paper
tissue.
• Always put the cleaned parts straight back in the machine.
• Clean the machine more frequently than specified if necessary;
more frequent cleaning will be required when the machine is
subject to heavy use.
4.5.1 Checking the ingredient containers
1. Open the door.
2. Check whether the ingredient containers still contain sufficient
ingredients.
3. If necessary refill the containers as described in Chapter 3
4. Close the door.
4.5.2 Cleaning drip tray
The drip tray must not be washed in a dishwasher.
1. Take the drip tray out of the machine carefully.
2. Empty the drip tray and clean it using water.
3. Put the drip tray back in the machine.
Figure 4-2