EVBox Elvi User manual

installation manual
Elvi

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installation manual
Elvi

contents 1
safety precautions 2
components and features 3
1. unpack Elvi 5
2. install wall dock 7
3. install charging cable 11
4. install station 12
5. activate Elvi 13
6. install cable dock (optional) 14
7. switch charging cable (optional) 16
8. charge with Elvi 18
9. troubleshooting 19
10. warranty 21
11. declaration of conformity 22
contents
1

Warning: Chance of electric shock.
• Read the supplied documentation carefully to familiarize yourself
with all safety instructions and regulations before using this product.
• This product is designed and tested in accordance with international standards.
• The use of this product is limited to those applications it is designed for.
• Installation, maintenance and repairs of this product are only to be performed
by qualied personnel.
• Incorrect installation or repairs may cause hazardous situations
for the user of this product.
• This product is used in combination with a power source.
• Always switch off power before any maintenance activity.
• This product does not contain any component that can be maintained
by the user.
• Make sure that the product is only used under the correct operating conditions.
• Make sure that the main power is disconnected before storing or
transporting this product.
• Make sure that the power line to this product is installed on a dedicated circuit
breaker on your service panel that is protected by an adequate RCD.
MCB must be in line with the capacity of the charging cable
(3.7, 7.4, 11, 22 kW).
• For RCD, we advise you to use 40A, 30mA type A. Local regulations
may be applicable and vary depending from your region or
country of residence.
The installing party must always ensure that the station is installed according to the
local regulations. In case the Amperage rating of the charge cable lies above the
Amperage rating of the applied protective device (MCB), the installer / user should
change the station settings in the Hey EVBox app or via hey.evbox.com. This will
be signaled by a warning in the app. Installation or modication of the service panel
should always be performed by a qualied electrician.
EVBox is not responsible for any damage that occurs if this product is transported
in a different packaging than the packaging in which the product was originally
supplied. Store this product in a dry environment; the storage temperature must
be between –25°C and +60°C.
EVBox strives to produce products of the highest quality. EVBox products
are fully CE certied and compliant with the essential requirements of
EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
More details can be found at evbox.com or in the Installation Manual.
EVBox products are sold with a limited warranty described at
evbox.com/general-terms-conditions.
safety precautions
2

components
& features
Charging cable & cable dock
Elvi’s charging cable is
compatible with all types
of electric vehicles that
can handle capacities
from 3.7kW up to 22kW.
The cable dock (sold
separately, part. No.290135)
secures the cable in its
position when Elvi is not in use.
Note: Make sure to select a
charging cable/plug that is
compatible with your car.
Card reader
This is the area where you
scan your Charge Card or Key
fob. Elvi reads the data from
your card to start or stop a
charging session.
Operating system
Elvi is connected via a
built-in Dual Band WiFi
connection or via an
optional UMTS modem.
Start and stop your charging
session with your charge card,
key fob, or remotely via
the app.
1
12
2
3
3
4
4
5
5
Housing
Elvi consists of a wall dock,
a charging station, and a
charging cable.
Elvi is designed with rugged
high-impact strength plastics
that make its housing durable,
shockproof, weatherproof
and colorfast.
LED indicator
EVBox is the innovator
behind the LED ring.
This smart status indicator
helps you to understand what
Elvi is doing at all times.
3

mD m
D94mm W122mm
H197mm
H328mm
Components
Dimensions
Cable dock
(sold separately)
Cable dock
(sold separately)
Wall dock Station
Keys
Charging
cable
Cable dock
Wall base
Cable dock
Plug holder
Charge plug
Type 2
Cable dock
Plug holder
Charge plug
Type 1
Cable dock
Front cover
Charging plug
(type 2 in
example)
4
D 161 m W 186

1. unpack Elvi
1.1
Place Elvi’s package on a at & stable surface.
Remove sleeve.
1.2
Set the boxes aside.
Box 1 contains the charging station
Box 2 contains the charging cable
1.3
Open the charging station box.
Put the instructions folder aside.
The keys you see in this folder
are only required to remove
the charging station from its wall dock.
This is needed for maintenance,
or if the charging cable needs to be changed.
Note: After installation, hand over the folder
including the keys and the charge card
to the user.
1.4
Lift the charging station,
along with its cardboard buffer,
from its box.
1.5
Lift the wall dock from its box.
Skip this step if the wall dock
has been installed beforehand.
In the latter case, the wall dock is
not included in the box.
5

1. unpack Elvi
Wall dock
already installed? Go to next page
Go to page 11
YES
NO
6

Before installing the wall dock
Make sure the power line you’re using is switched off on your service panel.
Make sure that the power line to Elvi is installed on a dedicated circuit breaker
on your service panel, which is protected by an adequate RCD. MCB must be in line
with the capacity of the charging cable (3.7, 7.4, 11, 22 kW). In case the Amperage
rating of the charge cable lies above the Amperage rating of the applied protective
device (MCB), the installer / user should change the station settings in the
Hey EVBox app or via hey.evbox.com. For RCD, we advise you to use a 40A,
30mA AC type A.
Keep in mind that local regulations may be applicable and may vary depending on
your region/country of residence. The installing party must always ensure
that the station is installed according to the local regulations.
In case the values between the charging cable and protection level (MCB)
are different, the installer / user should change the station settings
in the Hey EVBox app. This difference will be signaled by
a warning in the Hey EVBox app.
Installation settings of your service panel should always be performed
by a qualied electrician.
8mm drill
drilling machine
knife
4x
screw 6x70mm
4x
plug 8x65mm
1x bit T20
1x bit T30
Flat head
screwdriver
2. install wall dock
7
Tools you need to install the wall dock
Included
in the box
Not included
in the box

2. install wall dock
2.1
Select a solid and at vertical surface
to install the wall dock. The surface must be able
to carry a vertical load of 20 kg.
2.2
At the bottom of the box’s sleeve,
you’ll nd a drilling template.
Cut the drilling template from the sleeve.
2.3
Place the drilling template onto the wall
and mark the 4 mounting points
on the wall.
2.4
Drill holes with a drill round of 8 mm.
Use the supplied 8x65 mm plugs and
6x70 mm screws.
2.5
Remove the window cover of the wall mount
(4 corner screws – 3x Torx T20 (use supplied bit T20)
+ 1x Slotted (use regular screw driver)
2.6
Screw the wall dock onto the wall
Use the supplied Torx T30 bit
to fasten the screws.
8

2. install wall dock
x mm
2.7
Cut off the right diameter of the rubber seal to allow the
power cable and optional data cables to come in.
Note: Strain release and rubber seal are supplied in a
separate bag in the box.
2.8
Feed the power line and
optional data wiring through the seal.
Length power line = 230 mm.
Strip the power line over a length of 180 mm.
In case of stranded (exible) wiring, please use
wire end sleeves with a ferrule length of 12-15 mm,
and apply a square crimp for optimal t into the
connection terminals.
2.9
Assemble the strain release.
Depending on the feed wire thickness,
you can use either the small or large diameter
on the strain release. Simply ip the symmetrical
parts to create a different strain release diameter.
The strain release also accommodates
for extra data cables on two sides
(e.g. UTP/CAT5E/CAT6).
Small Large
Optional data
Optional data
Power line
9

2. install wall dock
2.10
Place one part of the strain release in the bottom of the wall dock.
Place the feed wire over the bottom part of the strain release and
mount the rubber seal in the outer edge of the wall dock.
Place the top part of the strain release over the feed wire
and use the two screws 4x40 mm Torx T20 head to x the strain release
on the feed wire. Do not overtighten.
PE N L1 L2 L3
2.11
Connect the wiring. Assemble window.
Make sure no wiring is protruding from under the cover window.
Tighten the bolts with T20 bit. Do not over-tighten the bolts.
Special bolt on the bottom right corner. To seal the installation with
a temper evident seal, use a regular at head screw driver.
Note: Installation example of a
1-phase connection of Elvi.
10

3. install charging cable
3.1
Unpack the charging cable box.
Remove the cardboard cover from the station’s socket.
3.2
Take the cable out of the box and plug it in to the station.
When plugging in the charging cable, properly support Elvi
and the four snap ts on the back of Elvi. Check if the seal on
the plug is present before inserting the plug.
This is to ensure that the proper IP rating is met.
Tools you need to install the charging cable
3.3
Make sure you press it until the cable plug with LED ring is
rmly secured and the LED ring is at the same height as the
outer surface.
3.4
Turn the station around and put the front face of the station
on a soft surface. Place the bolt and rmly tighten the bolt
with the T30 bit.
Re-conrm that the cable bolt is tightened properly.
Check again if the charging cable is rmly connected to the
station and LED ring is at the same height
as the outer surface.
11
1x bit T30

4. install station
Before mounting, take a note of Elvi’s station ID.
This can be found on the backside of the station.
4.1
Align the station against the wall dock and press until you hear a clicking sound.
If you doubt if the connection is fully secured, check if there’s no air gap
between the wall dock and the station, and rmly press on all four corners.
4.2
Switch on the power to the station on the service panel. Elvi will switch on
automatically. This is indicated by a blinking red LED ring.
Note
When the station is powered up, the LED ring should ash RED, and
switch to GREEN after 2 minutes. If the LED ring shows
no color, this may indicate improper installation of the
charging cable. In this case, please check / repeat step
3.3 and 3.4.
Tools you need to install the station
No specic tools needed for this step.
CLICK
12

5. activate Elvi
5.1
Download the Hey EVBox app in your app store.
The app is available for both Android and iOS.
5.2
Login to your account in the app.
If you don’t have an account yet, please create a new account in the app.
Register Elvi in the app by adding its Station ID and Security Code.
Find the Station ID and Security Code inside the left ap
of the supplied cardboard folder.
Find the charge card in the supplied folder inside the Elvi box.
5.3
Follow the steps in the app to connect Elvi.
5.4
Activate your charge card in the Hey EVBox app.
If you have a keyfob, this needs to be registered separately from your charge card
in the app. Your charge card and key fob have separate ID numbers.
Elvi’s ready to charge!
Start and stop every charging session by holding your charge card / key fob
in front of Elvi. Your charge card / key fob tracks and registers all your
charging sessions in your Hey EVBox account. Alternatively, you can simply unplug
your car from the charging station to stop your charging session.
Need more help?
If you need assistance with setting up Elvi or your Hey EVBox account,
please contact us at [email protected].
Start Stop
13

~ W 300 mm
H 65 mm
6. install cable dock
sold separately
The Elvi Cable Dock is sold separately,
part. No.290135.
6.1
Unpack your Elvi cable dock.
De-assemble the cable management
system by loosening the Torx bolt with
the T30 bit.
6.2
Place the cable dock’s wall base on a solid and
at surface. Choose the position on the wall of
your cable dock (should be on the side of your
station at a comfortable height within 1 meter
at least).
Use the cable dock’s wall base as a drilling
template to mark the 3 holes to drill.
Make sure it is leveled.
6.3
Drill holes with drill round 8 mm
Use supplied plug 8x65 mm and
screws 6x70 mm length.
Tools you need to install the cable dock
14
8mm drill
drilling machine
pencil
3x
screw 6x70mm
3x
plug 8x65mm
Included
in the box
Not
included
in the box
Bit T30

6. install cable dock
6.4
Place the cable dock’s wall baseon the wall and fasten the screws.
Do not overtighten.
6.5
The Elvi cable dock (290135) is supplied with a plug holder
for Type 1 and Type 2 charging plugs.
Insert the right charge plug holder for your situation
into your cable dock (Type 1 or Type 2).
Fasten the bolt with the T30 bit,
do not overtighten.
Success!
You’re all set.
15

7. switch charging cable
7.1
Make sure your Elvi is powered off on the service
panel, the LED ring in the charging plug should
be off.
Remove the keys from the folder in the box.
Insert the keys into the slots on the bottom of the
wall dock. This releases the snap t connection of the
charging station to the wall dock. Make sure to push
them in until they only stick out approx.
50 mm and cannot be pushed any further.
Now you can remove your charging station from the
wall dock. Note that is still xed on the connector
(socket) of the wall dock and will require some force to
pull it off. Take the charging station of in a straight line.
Do not twist or skew the charging station.
This might damage the station’s snap ts.
Remove the keys from Elvi’s wall dock.
7.2
Turn the charging station around and put the front face
of the station on a soft and stable surface.
Untighten the bolt in the back with the supplied Torx
T30 bit, and take the bolt out.
7.3
Take the cable out of the charging station.
Optimally, please store it in its original packaging.
Make sure to place the station on its side while
unplugging in the cable.
Tools you need to switch the cable
16
Bit T30

7. switch charging cable
7.4
Take the new charging cable out of the box. Place the station
on its side and plug the cable into the station.
Make sure you press it until the charging cable plug with
LED ring is rmly secured and lays ush to the surface of the
charging station.
7.5
Turn the station around and put the front face of the station on
a soft and stable surface. Place the bolt and rmly tighten the
bolt with the supplied Torx T30 bit.
7.6
Re-conrm that the cable bolt is tightened properly.
Check if the charge cable is rmly connected to the station and
LED ring is at same height as RFID logo
Warning double check if charge cable plug is properly secured
into the station with the bolt.
7.7
Align the station against the wall dock and the connectors
and press until you hear a clicking sound.
7.8
When upgrading your charging cable to a version that is suitable for higher power
application, make sure the applied RCD and MCB in the service panel are in line with local
regulations, and are adequate for the type of installed charging cable and the amount of
power Elvi can release (3.7, 7.4, 11 or 22 kW). Switch on the power to Elvi. Check with your
installer if the selected output power from your Elvi can be supported by your local electrical
installation. The setting of your maximum available power in Hey by EVBox may need to be
adjusted to the new situation.
CLICK
17