EverFocus eZ Tracker EFN3320 User manual

EFN3320 Fisheye Camera
3MP 360° Panoramic View
User’s Manual
Copyright © EverFocus Electronics Corp,
Release Date: May, 2014

Copyright 1995-2014 EverFocus Electronics Corp.
All rights reserved. No part of the contents of this manual may be reproduced or transmitted in any form or by
any means without written permission of the EverFocus Electronics Corporation.
EverFocus
12F, No.79, Sec. 1, Shin-Tai Wu Road,
Hsi-Chih, Taipei, Taiwan
TEL: [phone]
FAX: [phone]
www.everfocus.com.tw
May, 2014

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About this document
All the safety and operating instructions should be read and followed before the unit is operated. This
manual should be retained for future reference. The information in this manual was current when
published. The manufacturer reserves the right to revise and improve its products. All specifications are
therefore subject to change without notice.
Regulatory Notices
FCC Notice "Declaration of Conformity Information"
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications made to this equipment, not expressly approved by EverFocus or
parties authorized by EverFocus could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
EverFocus Electronics Corp.
12F, No. 79, Sec. 1, Shin-Tai Wu Rd., Hsi-Chi,
Taipei Hsien, Taiwan, R.O.C.
EFN3320 camera complies with CE and FCC.

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Precautions
1. Do not install the camera near electric or magnetic fields.
Install the camera away from TV/radio transmitters, magnets, electric motors, transformers and
audio speakers since the electromagnetic fields generated from these devices may distort the video
image or otherwise interfere with camera operation.
2. Never disassemble the camera beyond the recommendations in this manual nor introduce
materials other than those recommended herein.
Improper disassembly or introduction of corrosive materials may result in equipment failure or other
damage.
3. Try to avoid facing the camera toward the sun.
In some circumstances, direct sunlight may cause permanent damage to the sensor and/or internal
circuits, as well as creating unbalanced illumination beyond the capability of the camera to
compensate.
4. Keep the power cord away from water and other liquids and never touch the power cord with wet
hands.
Touching a wet power cord with your hands or touching the power cord with wet hands may result in
electric shock.
5. Never install the camera in areas exposed to oil, gas or solvents.
Oil, gas or solvents may result in equipment failure, electric shock or, in extreme cases, fire.
6. Cleaning
For cameras with interchangeable lenses, do not touch the surface of the sensor directly with the
hands. Use lens tissue or a cotton tipped applicator and ethanol to clean the sensor and the camera
lens. Use a damp soft cloth to remove any dirt from the camera body. Please do not use complex
solvents, corrosive or abrasive agents for cleaning of any part of the camera.
7. Do not operate the camera beyond the specified temperature, humidity or power source ratings.
This camera is suitable for outdoor operation only. Use the camera at temperatures within
-10°C~50°C/14°F~131°F; this device is not rated as submersible. The input power source is
12 VDC/PoE. Be sure to connect the proper + / - polarity and voltage, as incorrect polarity or too high
a voltage will likely cause the camera to fail, and such damage is not covered by the warranty. The
use of properly fused or Class 2 power limited type supplies is highly recommended.
8. Mounting
Use care in selecting a solid mounting surface which will support the weight of the camera plus any
wind, snow, ice or other loading, and securely attach the camera to the mounting surface using
screws and anchors which will properly support the camera. If necessary (e.g. when mounting to
drop ceilings) use a safety wire to provide additional support for the camera.

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Contents
1. Introduction................................................................................................................................. 1
1.1 Minimum System Requirement......................................................................................................1
1.2 Features ..........................................................................................................................................2
2. Physical Description.................................................................................................................... 3
2.1 Dimensions .....................................................................................................................................3
2.2 Cables (BNC, 12 VDC, Audio I/O and Alarm I/O cables are optional).............................................4
3. Installation................................................................................................................................... 5
3.1 Packing List .....................................................................................................................................5
3.2 Ceiling / Desk Mount ......................................................................................................................6
3.3 Wall-Mount.....................................................................................................................................8
4. Accessing the User Interface ................................................................................................... 11
4.1 Checking the Dynamic IP Address ................................................................................................11
4.2 Settings for Microsoft Internet Explorer ......................................................................................14
4.3 Connecting the Camera to the Network ......................................................................................16
4.4 Live View Window ........................................................................................................................18
5. Playback...................................................................................................................................... 21
5.1 Remote Playback Using Playback Page.........................................................................................21
5.2 Setting Up the Playback Function.................................................................................................23
5.2.1 Inserting / Removing the SD Card...................................................................................23
5.2.2 Testing the Playback Function.........................................................................................24
5.3 Playing Back Using ARV Viewer ....................................................................................................26
6. Fisheye Settings......................................................................................................................... 27
6.1 Fisheye Settings Page ...................................................................................................................27
6.2 ePTZ Settings ................................................................................................................................29
6.3 eZ Tracker......................................................................................................................................32
6.3.1 Installation Notice...........................................................................................................33
6.3.2 Configuration ..................................................................................................................34
6.4 View Mode ...................................................................................................................................37
7. General Settings ........................................................................................................................ 42
7.1 System Settings.............................................................................................................................43
7.1.1 Network ..........................................................................................................................43
7.1.2 Date / Time .....................................................................................................................49
7.1.3 Storage ............................................................................................................................50
7.1.4 Display and Overlay.........................................................................................................52

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7.1.5 System Maintenance.......................................................................................................54
7.1.6 System Information.........................................................................................................57
7.1.7 User .................................................................................................................................58
7.1.8 Black/White List ..............................................................................................................60
7.2 Camera Settings............................................................................................................................61
7.2.1 Streaming and Audio ......................................................................................................61
7.2.2 Camera............................................................................................................................64
7.2.3 Mount .............................................................................................................................67
7.2.4 Schedule..........................................................................................................................67
7.2.5 Image ..............................................................................................................................68
7.3 Event Settings ...............................................................................................................................69
7.3.1 Event Wizard ...................................................................................................................69
7.3.2 Event ...............................................................................................................................70
7.3.3 Notification .....................................................................................................................74
7.4 Link to Smart Phone App..............................................................................................................77
8. Upgrading Firmware Using IP Utility...................................................................................... 78
9. Specifications............................................................................................................................. 80
10. Troubleshooting..................................................................................................................... 82
Appendix............................................................................................................................................ 85

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1. Introduction
The EFN3320 is a 3-megapixel fisheye camera designed to monitor a location with 360° surround view
(ceiling / desk mount) and 180° panoramic view (wall mount). The fisheye camera provides up to 8 cropped
regions of view with changeable angles, allowing you to monitor all angles of a location simultaneously using
just one camera.
The EFN3320 offers various viewing modes, including fisheye view, 9-division, 360°panoramic, dual 180°,
wall 180°, quad view and single view. The hemispherical images have been de-warped and converted into
the conventional rectilinear projection for viewing. You can also operate the PTZ function on the de-warped
view. Besides, the fisheye camera also provides eZ Tracker function, which combines a fisheye and speed
dome cameras for easy tracking and smooth PTZ with 360° surround view.
Provided with quad streams from H.264, MPEG4 and M-JPEG, the fisheye camera also features the Wide
Dynamic Range (WDR) function, which can provide clear images even under back light circumstances where
intensity of illumination can vary excessively. A built-in micro SDHC / SDXC card slot and Power over
Ethernet (IEEE802.3af Class 0) features are also provided. You can power the camera over the network or by
connecting the camera to a 12 VDC power supply (12 VDC cable optional).
Since the EFN3320 conforms to ONVIF / PSIA for compatibility with other network video devices, it
interoperates with a wide variety of hardware and software systems. You can also use EverFocus Mobile
Applications to remotely view the live views of the cameras through your handheld devices; or use
EverFocus CMS to remotely manage multiple IP devices connected on the network. The fisheye camera can
be mounted onto the ceiling, desk or wall. With all the above advantages plus the simple and flat user
interface design, the EFN3320 brings out the clarity and usability in your surveillance system.
1.1 Minimum System Requirement
Before installing, please check that your device meets the following requirements.
•Operating System: Microsoft Windows XP / Vista (32-bit) / 7 (32-bit)
•Microsoft Internet Explorer 7 or above

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1.2 Features
1/3” progressive CMOS image sensor delivers 3-megapixel resolution
Various view modes provided including fisheye view, 9-division, 360°panoramic, dual 180°,
wall 180°, quad view, single view
Mounting types: ceiling mount, wall mount, desk mount
Up to 8 cropped regions as independent channels (9-Division)
Quad streams from H.264, MPEG-4 and M-JPEG
H.264 up to 15 fps at 1536 x 1536
Supports eZ Tracker function: combining a fisheye and speed dome cameras for easy tracking and
smooth PTZ with 360° surround view (see 6.3 eZ Tracker)
Supports digital zoom
Noise reduction (DNR)
Wide dynamic range (WDR)
Supports micro SDHC / SDXC card for edge recording (see Appendix for the tested card brands)
Two-way audio (optional)
PoE / 12 VDC (optional)
Multi-languages on Web interface
ONVIF / PSIA compliant
Supports EverFocus CMS and Mobile Applications (iOS / Android)

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2. Physical Description
2
1
3
Rear View Front View
No. Item Name Descriptions
1 Reset Button Press the button for 7 seconds to reset all configurations to the
factory default settings.
2 Micro SDHC / SDXC Slot For inserting a micro SDHC / SDXC card (see Appendix for the tested
card brands).
3 Fisheye Lens Fisheye lens with fixed IRIS and IR corrected.
2.1 Dimensions

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2.2 Cables (BNC, 12 VDC, Audio I/O and Alarm I/O cables are optional)
The Cables provide connections for Network, power, audio input / output, alarm input / output and video
test output. Note that the audio line in/out cable features a 3.5mm TRS connector. Be sure to prepare
speakers / microphones with TRS connector (see TRS Connector image below). Also, speakers / microphones
with a (built-in) amplifier and external power supply are required.
Alarm Input / Output
Audio Input (TRS Line-in)(Pink)
Audio Output (TRS Line-out)(Green)
Video Test-Out (BNC)
12 VDC Input
LAN / PoE Cable
4 3 2 1
Pin Assignment from Alarm I/O
Pin 1: Alarm In (+)
Pin 2: Alarm GND (-)
Pin 3: Alarm COM (-)
Pin 3: Alarm Out (+)
TRS Connector
Left Channel (Tip)
Right Channel (Ring)
Ground (Sleeve)
To activate the Audio function, the Enable Audio must be checked. See
Audio Settings in 7.2.1 Streaming and Audio in the User’s Manual.
For the Video Test-Out cable to work, the Stream 4 must be
disabled (unchecked), see Stream Settings in 7.2.1 Streaming
and Audio in the User’s Manual.

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3. Installation
This fisheye camera is designed to be mounted on the ceiling, desk or wall. There are two ways to mount
the camera to the wall: using the supplied Base Plate or the Tilting Wall Mount Bracket.
Ceiling Mount Desk Mount
Wall Mount
With Base Plate
Wall Mount
With Tilting Wall Mount Bracket
3.1 Packing List
Please check that there is no missing item in the package before installing.
•Camera x 1 •Screw x 3 (with 3 Anchors)
•RJ-45 Connector x 1 •Spacer x 1
•Mounting Template x 1 •Software CD x 1
•Tilting Wall Mount Bracket (15°tilt angle) x 1 •Quick Installation Guide x 1
Note:
1. Equipment configurations and supplied accessories vary by country. Please consult your local
EverFocus office or agents for more information. Please also keep the shipping carton for possible
future use.
2. Contact the shipper if any items appear to have been damaged in the shipping process.

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3.2 Ceiling / Desk Mount
Ceiling Mount Desk Mount
1. Stick the Mounting Template to the ceiling / desk. Drill the three red cross marks on the inner
circle, and the square below only if you wish to run the cables through the ceiling / desk. Note that
the square below also indicates the cable position. Point the square below to the direction for
running the cables.
For the Tilting Wall Mount Bracket
Drill a hole only if you want to run
the cables through the ceiling / desk.
2. Insert the supplied three Anchors into the three holes and then screw the Base Plate to the ceiling
/ desk using the supplied three Screws.
Base Plate

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3. Place the Spacer onto the rear side of the camera. Remove the cut-out from the Spacer only if you
want to run the cables along the ceiling / desk.
Spacer
4. Optionally insert the micro SDHC / SDXC card to the push-pull type SD card slot on the rear side of the
camera. For the tested card brands, please refer to Appendix.
Push
Pull
Rear side of the camera
5. Align the three latches on the camera with the three holes on the Base Plate, attach the camera to
the Base Plate and then rotate clockwise to secure the camera to the Base Plate. Note that the
triangle mark on the rear side of the camera and the Base Plate should point to the same
direction.
Rear side of the camera Base Plate
6. Connect the network or power cable to the camera. The installation is now complete.

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3.3 Wall-Mount
You can mount the camera to the wall using the supplied Base Plate or the Tilting Wall Mount Bracket.
With the Tilting Wall Mount Bracket
With the Base Plate
1. Stick the Mounting Template to the wall. Drill the three red cross marks on the inner circle. If you
want to use the supplied Tilting Wall Mount Bracket, drill the three black cross marks on the outer
circle. Drill the square below only if you wish to run the cables through the wall. Note that the
square below also indicates the cable position. Point the square below to the direction for running
the cables.
Drill a hole only if you want to
run the cables through the wall.
Toward the ground
For the Tilting Wall Mount Bracket

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2. Insert the supplied three Anchors into the three holes and then screw the Base Plate / Tilting Wall
Mount Bracket to the wall using the supplied three Screws.
Base Plate Tilting Wall Mount Bracket
3. If you are using the Base Plate, place the Spacer onto the rear side of the camera. This step is only
for the Base Plate mounting. Remove the cut-out from the Spacer only if you want to run the
cables along the wall.
Spacer
4. Optionally insert the micro SDHC / SDXC card to the push-pull type SD card slot on the rear side of the
camera. For the tested card brands, please refer to Appendix.
Push
Pull
Rear side of the camera

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5. Align the three latches on the camera with the three holes on the Base Plate / Tilting Wall Mount
Bracket, attach the camera to the Base Plate / Tilting Wall Mount Bracket and then rotate
clockwise to secure the camera to the Base Plate / Tilting Wall Mount Bracket.
With Base Plate With Tilting Wall Mount Bracket
Note that the triangle mark on the rear side of the camera should point to the same direction with
the triangle mark on the Base Plate / Tilting Wall Mount Bracket.
Rear side of the camera Base Plate Tilting Wall Mount Bracket
6. Connect the network or power cable to the camera. The installation is now complete.

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4. Accessing the User Interface
This section explains how to access the Web interface of the camera for configuration.
4.1 Checking the Dynamic IP Address
You can look up the IP address and access the Web interface of the camera using the IP Utility (IPU)
software included in the software CD. Please connect the IP camera in the same LAN of your computer.
1. Install and then start the IPU program , the following IPU window appears. The IPU will
automatically search the IP devices connected in the LAN.
2. Double click the IP address of the desired device, the login window pops up. Type the user ID and
password to log in. By default, the user ID is user1 or admin and the password is 11111111.

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3. Click OK, the Live View window appears.
Note that for the first time user, you will be prompted to choose a desired mounting type of your
fisheye camera. Click to select a mounting type, the above live view window appears. To change
the mounting type, please refer to 7.2.4 Mount.
Note:
1. You might be required to install some add-ons for viewing the camera feed. If asked, click
Run Add-on.
2. To enable Remote Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer,
some settings have to be complete. Please refer to 4.2 Settings for Microsoft Internet
Explorer in the User’s Manual.

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4. To optionally configure the Machine Name, IP Address, IP Type or Port Number using the IPU:
a. Log in the camera by checking the desired model and then click the Log in icon. The Log
in dialog box appears.
b. Type the Username and Password. Click the OK button, the Login status displays.
Note:
1. The default user ID is user1 or admin and the default password is 11111111.
2. If you select more than one camera that has the same user ID / password, you will
be able to log in several cameras at once.
c. Right click the column to configure the settings. Click the Apply Changes button to
apply and save the settings.
Note: Most networks uses DHCP to assign IP address, if you are unsure of your network
settings, please consult your network administrators for configuration details.

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4.2 Settings for Microsoft Internet Explorer
A. To enable Remote Live View, Firmware Upgrade and ActiveX Prompt on Internet Explorer, some
settings have to be complete. Please follow the steps below:
1. On the computer, click Start > Control Panel > System and Security > Action Center (click Change
User Account Control Settings), the User Account Control Settings window appears. Adjust the
slide bar to Never Notify and then click OK. Restart your computer if requested.
2. Open the Internet Explore, click Tools > Internet Options > Security Tab > Custom Level, the
Security Settings windows appears.