Evnex E2 User manual

7.4 kW Smart
EV Charger

02
USER GUIDEUSER GUIDE
Evnex Ltd. reserves the right to make changes to this document or the
products described without notice. This document is current at the time of
printing. Please ensure you have the latest version. For questions relating to
this product please refer to contact details at the end of this document.
READ ALL INSTRUCTIONS
BEFORE USING THIS
PRODUCT.
This product must be installed by
a registered/qualied electrician.
Scan here to learn how
to use your EV charger
or visit docs.evnex.io

03
NZ: www.evnex.com | 0800 395 007 AU: www.evnex.com.au | 1800 959 377
Contents
04 & 05 09
06 & 07 10
08 11
Product description Health & Safety
Status display Important information
How to charge Troubleshooting
& Support

04
USER GUIDE
Product description
The Evnex E2 is an intelligent EV charger that combines
NZ-made build quality with driver-centric features.
As your EV charging assistant, the E2 utilises advanced digital
tools and provides actionable insights to meet your everyday
charging needs. These insights help to lower the environmental
impact of your charging activities, reduce charging costs, and
minimise strain on the local electricity grid.
The E2 has a standard 7.4kW power rating and is available
with either a type 2 or type 1 tethered charging cable.
The Evnex mobile control app is accessible for free, with
features continuously improving based on feedback
from our EV drivers.

05
NZ: www.evnex.com | 0800 395 007 AU: www.evnex.com.au | 1800 959 377

06
USER GUIDE
Status display The LEDs on the front of the charger
indicate the current status, using a
combination of colour and animation.
CHARGING
When a vehicle is charging, the LEDs
show a “lling” animation in green. At full
power this animates quickly, and slows
down if charging more slowly.
IDLE
If the charger is currently idle and
available to be used, the LEDs show a
steady “breathing” animation in white.
CHARGE NOW
The LEDs will be electric blue while the
charger is set to opt out of any managed
charging (solar diversion, charge
scheduling or load management).
If they are “breathing”, this indicates that
either the vehicle is yet to be plugged
in, or it is not drawing power. If they are
“lling”, this means the vehicle is being
charged at the quickest possible safe rate.
WAITING FOR VEHICLE
A purple “breathing” animation means the
charger is oering to charge the attached
vehicle but it is not drawing any power.
This is likely because the battery is
already full.

07
NZ: www.evnex.com | 0800 395 007 AU: www.evnex.com.au | 1800 959 377
WAITING FOR SOLAR
If a charger is set up to divert
excess local solar generation into
the connected vehicle, but there is
insuicient excess available, a yellow
“breathing” animation is shown.
WAITING FOR SCHEDULE
When a vehicle is plugged into a charger outside
of the scheduled charging window, a deep blue
“breathing” animation is shown. You can see
what time charging is going to begin by looking
at the charger in the Evnex app.
FAULT
If the charger is unable to charge a
vehicle for any reason, this will be
indicated by ashing red LEDs.
The app will be able to provide
assistance on what to do to resolve
the problem.
DISABLED
A disabled charger displays alternating white
LEDs between the left and right halves of the
display area.

08
USER GUIDE
01 Plug in your charging cable
Connect the charging cable to your
vehicle’s charging socket.
02 Vehicle charging
Your vehicle will start charging or the
charging session will be delayed until
a scheduled time or solar diversion
conditions are met.
03 Remove charging cable
Most vehicles will lock the cable into
the charging socket.
To release the cable, press the unlock
button on your vehicle key
or mobile app.
How to charge

09
NZ: www.evnex.com | 0800 395 007 AU: www.evnex.com.au | 1800 959 377
01
02
03
Health & Safety
After charging, tethered cable
should be stored safely by
wrapping it around unit.
Do not use the EV charger if
the plug and lead is cracked,
frayed, or damaged in any way.
Always check for debris
or moisture in the charging
connector before operating.

USER GUIDE
10
• This unit has been designed and tested
in accordance with IEC 61000-6-3 and
IEC 61000-6-2, however the installer
is responsible for ensuring that all local
regulations and standards are complied
with.
• This product is to be installed and serviced
only by Evnex approved technicians using
only Evnex supplied parts.
• There are no user serviceable parts inside
the EV charger.
• Do not attempt to repair or modify the
product.
• It is the user’s responsibility to ensure
that the cable is stored safely, and not left
where it could become a tripping hazard,
or subject to stress or damage.
• This EV charger should only be used to
charge a vehicle with a compatible J1772
socket, or IEC 61851 type 1 or type 2
socket.
• Only cables which comply with IEC
62196-1 and IEC 62196-2 may be used
with this product.
• The vehicle and charging cable shall be
used as per the manufacturers instructions.
• The vehicle’s on-board charger is required
to comply with IEC 61851-1 and
IEC 61851-21-1.
• Avoid excessive application of moisture to
charging cable connectors, e.g. washing
with hose.
• Do not use harsh chemicals to clean this
product. Periodic cleaning may be done
with a damp cloth and mild detergent if
required.
• Product and warning labels must not
be removed.
• Read all instructions before using
this product.
• If this product appears to be damaged in
any way, it should be electrically isolated
and repaired or replaced. Damage
includes fraying or broken insulation on the
power cable or any signs of cracking or
separation on the connector or charging
unit.
• This product should not be operated while
in a “Fault” state and should be electrically
isolated until serviced by a qualied
technician.
• Never insert foreign objects in the
charging cable connectors.
• Do not use extension cords or any kind of
adapter with this product.
• This product should not be used by
children.
Evnex Limited shall not be liable in
any way for damage or injury that
occurs when using the product, and all
warranties will be void where:
• The installation instructions have not
been followed correctly.
• The product has been installed by an
unqualied person.
• The product has been tampered with
or modied.
• The product has been used for a
purpose other than it was designed and
intended for.
General information Risk of electric shock
Disclaimer

NZ: www.evnex.com | 0800 395 007 AU: www.evnex.com.au | 1800 959 377 11
• If your EV charger isn’t working as
expected or you believe there’s an
issue, please review our
troubleshooting guide.
• If you can’t nd what you’re looking
for please give our support team
a call.
If you have any issues or need help with
using your EV charger, please contact
our customer support team.
Troubleshooting
New Zealand
0800 395 007
www.evnex.com
Australia
1800 959 377
www.evnex.com.au
docs.evnex.io/docs/troubleshooting-guide

www.evnex.com | www.evnex.com.au
© Evnex Limited. All rights reserved.
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