EVOLV PAX A920 User manual

PAX A920 Quick Reference Guide
CREDIT SALE CREDIT RETURN CREDIT VOID (SAME DAY/OPEN BATCH) REPRINT RECEIPT
DEBIT SALE ADJUST A TIP CONNECT VIA WIFI CLOSE OUT BATCH
CLOSE OUT BATCH
Confirm that Credit is highlighted
Select Sale
Enter the Amount
Enter Tip Amount (optional)
Swipe, Insert or Tap the Credit Card
The receipt will print
Select OK to print a customer copy
Select Cancel if you do not want to print a
customer copy
The terminal will go back to the main screen
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Confirm that Credit is highlighted on the main
screen.
Select Return.
Enter the Amount.
Swipe, Insert, or tap the card that you want to
return the funds to
A receipt will print
To print a customer copy of the receipt, select OK.
To bypass printing a customer receipt, select
Cancel.
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Confirm that Credit is highlighted on the main
screen
Select V/SALE
Enter the Original Transaction Number, Select
Confirm
Scroll down, Select Confirm
A receipt will print
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Select FUNC from the main screen
Select Re-Print
Select Print Last
A receipt will print
Select Print Any to print a receipt other then the
last receipt
Enter the Transaction Number
Select Receipt type, Customer or Merchant
Copy
A receipt will print
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Confirm that debit is highlighted on the main
screen
Select Sale
Enter the Amount
Swipe, insert or tap the debit card
The customer will enter their pin number
Select the green button
The receipt will print
Select OK if you would like to print a customer
copy
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Select FUNC from the main screen
Select Tip Menu
Select View Untipped Transactions
Select the original transaction
Enter the tip amount
Select Confirm
The tip will be added to the transaction
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Navigate to the main screen of the terminal (not
the Processing app)
Select Settings
Select Wifi
Select the name of your Wifi network
Enter the password
Select Connect
If successfully connected, the name of the Wifi
network will say Connected.
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If you are accepting tips, ensure your tips have
been adjusted (click here to learn how to adjust
your tips)
Select FUNC from the main screen
Select Batch
Select Close Batch
The batch will close and the batch report will
print
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Select FUNC from the main screen
Select History
Select the transaction
Review the transaction
Select Confirm
The terminal will go back to the history page
Transactions from a previous, closed batch will no
longer show on the terminal. To see these
transactions, log into Stax Pay
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Quick Tips -
PAX Processing App Password: Current Date Format MM/DD/YYYY
PAX Settings/Wifi: pax9876@@ or 9876
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PAX A920 Quick Reference Guide
PRODUCT DESCRIPTION INSTALLATION AND USAGE TIPS
CLEANING THE DEVICE
Note: Product images shown may be different than actual product received. If any cables become damaged, seek a
replacement.
Do not insert unknown materials into any port on
the A920; this may cause serious damage.
If repairs are required, please contact a
professional technician instead of attempting
them on your own.
Avoid exposing the device to an excessively hot,
dusty, or strong electromagnetic environment.
Do not vibrate, shake, or drop the device.
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Do not use industrial strength or abrasive cleaner
as it may damage or scratch the screen.
Do not immerse the device in water or liquid.
Do not spray water or cleaner into EMV Card
Reader or ports.
To clean the screen, apply distilled water or mild
glass cleaner onto a soft, lint-free cloth and gently
wipe terminal.
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Contactless Area
Magnetic
Strip
Reader
Front
Facing
Camera
LCD
Screen
Power
Button
MAC
Address
Label
5MP
Rear
Camera
Optional
Base
POGO
PINS
EMV Reader Battery Cover Hatch
Volume +
Volume +
Button
Volume -
USB
Type-C
Port
Evolv, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA and Fifth Third Bank, N.A., Cincinnati, OH.