Symbol iPOS TX Installation and operation manual

iPOS TX
Product Reference Guide

iPOS TX
Product Reference Guide
72-61856-01
RevisionA
July 2003

ii
©2003 by Symbol Technologies, Inc. All rights reserved.
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mechanical means, without permission in writing from Symbol. This includes electronic or
mechanical means, such as photocopying, recording, or information storage and retrieval
systems. The material in this manual is subject to change without notice.
The software is provided strictly on an “as is” basis. All software, including firmware,
furnished to the user is on a licensed basis. Symbol grants to the user a non-transferable
and non-exclusive license to use each software or firmware program delivered hereunder
(licensed program). Except as noted below, such license may not be assigned,
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No right to copy a licensed program in whole or in part is granted, except as permitted under
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The user agrees not to decompile, disassemble, decode, or reverse engineer any licensed
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application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise under any
Symbol Technologies, Inc., intellectual property rights. An implied license only exists for
equipment, circuits, and subsystems contained in Symbol products.
Symbol, Spectrum One, and Spectrum24 are registered trademarks of Symbol
Technologies, Inc. Other product names mentioned in this manual may be trademarks or
registered trademarks of their respective companies and are hereby acknowledged.
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
http://www.symbol.com

iii
Contents
About This Guide
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Chapter Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v
Notational Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Symbol Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
Chapter 1. Getting Started
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Parts of the iPOS TX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
POS Host Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
posClient Transaction Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Integrated Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Chapter 2. Setting Up the iPOS TX System
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installing the iPOS TX System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
RS-232 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
RS-485 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
USB Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Installing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Replacing the Screen Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Chapter 3. Configuring the iPOS TX
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
iPOS TX Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Security Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

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iPOS TX Product Reference Guide
Main Setup Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
iPOS TX Function Test Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Testing MSR Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Testing Audio Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-15
Testing Display Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-16
Testing Communication Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Testing Security Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
Testing Smart Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
Testing the Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-20
Testing the Signature Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
Software Development Suite (optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
JPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
IBM 4690 SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
posBuilder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
posDesigner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
posVisual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Appendix A. Technical Specifications
Index

v
About This Guide
Introduction
The iPOS TX Product Reference Guide provides instructions for installing and configuring
the iPOS TX Transaction System.
Chapter Descriptions
•Chapter 1, Getting Started, provides an overview of the iPOS TX system.
•Chapter 2, Setting Up the iPOS TX System, describes how to connect the terminal
to a host, connect peripherals, install the active screen guard, and install the
optional swivel mount.
•Chapter 3, Configuring the iPOS TX, provides information on configuring the iPOS
TX using the Setup Menu, and how to test terminal functions.
•Appendix A, Technical Specifications, provides specification information for the
terminal.

vi
iPOS TX Product Reference Guide
Notational Conventions
The following conventions are used in this document:
•Italics are used to highlight specific items in the general text, and to identify
chapters and sections in this and related documents. It also identifies names of
screens, menus, menu items, and fields within screens.
•Courier text identifies buttons to be tapped or clicked on screens.
• Bullets (•) indicate:
• action items
• lists of alternatives
• lists of required steps that are not necessarily sequential
• Sequential lists (e.g., those that describe step-by-step procedures) appear as
numbered lists.
Service Information
If you have a problem with your equipment, contact the Symbol Support Center. If your
problem cannot be resolved over the phone, you may need to return your equipment for
servicing. If that is necessary, you will be given special directions.
Note: Symbol Technologies is not responsible for any damages incurred
during shipment if the approved shipping container is not used.
Shipping the units improperly can possibly void the warranty.
Symbol Support Center
For service information, warranty information or technical assistance contact or call the
Symbol Support Center in:
United States 1
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, New York 11742-1300
1-800-653-5350
Canada
Symbol Technologies Canada, Inc.
2540 Matheson Boulevard East
Mississauga, Ontario, Canada L4W 4Z2
905-629-7226

vii
About This Guide
United Kingdom
Symbol Technologies
Symbol Place
Winnersh Triangle, Berkshire RG41 5TP
United Kingdom
0800 328 2424 (Inside UK)
[phone] (Outside UK)
Asia/Pacific
Symbol Technologies Asia, Inc (Singapore
Branch)
230 Victoria Street #05-07/09
Bugis Junction Office Tower
Singapore 188024
Tel : [phone]
Fax : [phone]
Australia
Symbol Technologies Pty. Ltd.
432 St. Kilda Road
Melbourne, Victoria 3004
1-800-672-906 (Inside Australia)
[phone] (Outside Australia)
Austria/Österreich
Symbol Technologies Austria GmbH
Prinz-Eugen Strasse 70 / 2.Haus
1040 Vienna, Austria
01-5055794-0 (Inside Austria)
[phone] (Outside Austria)
Denmark/Danmark
Symbol Technologies AS
Dr. Neergaardsvej 3
2970 Hørsholm
7020-1718 (Inside Denmark)
[phone] (Outside Denmark)
Europe/Mid-East Distributor Operations
Contact your local distributor or call
[phone]
Finland/Suomi
Oy Symbol Technologies
Kaupintie 8 A 6
FIN-00440 Helsinki, Finland
9 5407 580 (Inside Finland)
[phone] (Outside Finland)
France
Symbol Technologies France
Centre d'Affaire d'Antony
3 Rue de la Renaissance
92184 Antony Cedex, France
01-40-96-52-21 (Inside France)
[phone] (Outside France)

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iPOS TX Product Reference Guide
Germany/Deutchland
Symbol Technologies GmbH
Waldstrasse 66
D-63128 Dietzenbach, Germany
6074-49020 (Inside Germany)
[phone] (Outside Germany)
Italy/Italia
Symbol Technologies Italia S.R.L.
Via Cristoforo Columbo, 49
20090 Trezzano S/N Navigilo
Milano, Italy
2-484441 (Inside Italy)
[phone] (Outside Italy)
Latin America Sales Support
2730 University Dr.
Coral Springs, FL 33065 USA
1-800-347-0178 (Inside United States)
[phone] (Outside United States)
954-340-9454 (Fax)
Mexico/México
Symbol Technologies Mexico Ltd.
Torre Picasso
Boulevard Manuel Avila Camacho No 88
Lomas de Chapultepec CP 11000
Mexico City, DF, Mexico
5-520-1835 (Inside Mexico)
[phone] (Outside Mexico)
Netherlands/Nederland
Symbol Technologies
Kerkplein 2, 7051 CX
Postbus 24 7050 AA
Varsseveld, Netherlands
315-271700 (Inside Netherlands)
[phone] (Outside Netherlands)
Norway/Norge
Symbol’s registered and mailing address:
Symbol Technologies Norway
Hoybratenveien 35 C
N-1055 OSLO, Norway
Symbol’s repair depot and shipping address:
Symbol Technologies Norway
Enebakkveien 123
N-0680 OSLO, Norway
[phone]
South Africa
Symbol Technologies Africa Inc.
Block B2
Rutherford Estate
1 Scott Street
Waverly 2090 Johannesburg
Republic of South Africa
11-809 5311 (Inside South Africa)
[phone] (Outside South Africa)
Spain/España
Symbol Technologies S.L.
C/ Peonias, 2
Edificio Piovera Azul
28042 Madrid, Spain
91 324 40 00 (Inside Spain)
[phone] (Outside Spain)

ix
About This Guide
If you purchased your Symbol product from a Symbol Business Partner, contact that
Business Partner for service.
For the latest version of this guide go to:http://www.symbol.com/manuals.
Sweden/Sverige
“Letter” address:
Symbol Technologies AB
Box 1354
S-171 26 SOLNA
Sweden
Visit/shipping address:
Symbol Technologies AB
Solna Strandväg 78
S-171 54 SOLNA
Sweden
Switchboard: 08 445 29 00 (domestic)
Call Center: [phone] (international)
Support E-Mail:
[email protected]
1Customer support is available 24 hours a day, 7 days a week.

x
iPOS TX Product Reference Guide

1-1
Chapter 1
Getting Started
Introduction
The iPOS TX offers the most advanced payment functions to meet merchants’ transaction
requirements. The device completely integrates credit, debit, EBT, and smart card to
streamline point-of-sale transactions and back-end operations. The iPOS TX features:
• Electronic signature capturing
• Virtual PIN pad for debit transactions
• Physical and data security design
• Patented pressure-sensitive technology
• Large and vibrant backlit color display
•Microsoft
®Windows®CE 3.0 operating system
• Built-in 3-track magnetic stripe reader (MSR)
• RS-232, RS-485, or USB interface
• Integrated smart card reader
• Infrared (IrDA) port
• posClient transaction application
• Optional iPOS TX software development suite.

1-2
iPOS TX Product Reference Guide
Parts of the iPOS TX
Figure 1-1. Parts of the iPOS TX
Touchpad
Stylus
Magnetic
Stripe Reader
USB Port 15-Pin RS-232/
RS-485 Port

1-3
Getting Started
POS Host Interface
The iPOS TX supports standard RS-232/RS-485 or Universal Serial Bus (USB) interfaces
to a POS host device, allowing the terminal to collect line-item purchase and account
information, personal identification numbers (PINs), credit and debit authorization, and
signatures.
posClient Transaction Application
The iPOS TX features the posClient transaction application which enables digital signature
capture from the touchpad, a secure PIN pad for debit transactions, and display of
purchased item detail, advertising and promotions. For more information, see the posClient
Online Reference System, available at http://devzone.symbol.com/.
Integrated Security
The iPOS TX conforms to ANSI X9.24 and X9.8 standards, and uses DES or triple DES
PIN encryption, accommodates an EMV Level 1 certified Smart Card Reader, and
illuminates an LED security icon on the tamper-resistant casing when performing secured
functions, such as receiving a PIN for a debit purchase.
If the iPOS TX terminal's casing is breached, all debit keys are erased.

1-4
iPOS TX Product Reference Guide

2-1
Chapter 2
Setting Up the iPOS TX System
Introduction
This chapter provides information on installing the iPOS TX, including:
• connecting to a POS host device
• installing peripherals
• installing and replacing the screen guard
• mounting the terminal on a counter or tabletop.

2-2
iPOS TX Product Reference Guide
Installing the iPOS TX System
The following items are required to install the iPOS TX system, and are provided with the
terminal:
Table 2-1. Connection Items
Connection Cables/Parts Required Page
Number
Host via RS-232 HDB15/DB9 serial cable
AC power adapter cable
2-3
Host via RS-485 HDB15/SDL (Shielded Data Link) serial cable 2-4
Host via Unpowered USB USB cable
HDB15/DB9 serial cable, or DB15 power adapter
AC power adapter cable
2-5
Host via Powered USB USB cable 2-6
Peripheral Connection HDB15/Dual DB9 Y-cable
AC power adapter cable
2-7

2-3
Setting Up the iPOS TX System
RS-232 Installation
To install the iPOS TX in an RS-232 configuration:
1. Shut off power on the PC host device.
2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of
the iPOS TX.
3. Plug the serial cable’s 9-pin connector (DB9) into a serial port (typically COM1) on
the host device.
4. Insert the connector on the AC power adapter cable into the port on the back of the
serial cable’s 9-pin connector (DB9).
5. Connect the end of the AC adapter to a standard 120V, 60 Hz AC power outlet.
6. Power on the host device. The iPOS TX autoconfigures to RS-232.
Figure 2-1. RS-232 Configuration
iPOS TX
AC Power Adapter
Power Adapter
Connector
HDB15 Connector
DB9
Connector
POS Host Device

2-4
iPOS TX Product Reference Guide
RS-485 Installation
To install the iPOS TX in an RS-485 configuration:
1. Shut off power on the host device.
2. Plug the serial cable’s 15-pin connector (HDB15) into the serial port on the back of
the iPOS TX.
3. Plug the SDL connector into one of the following ports on the POS host device:
4B, 9A, 9B, or 9E.
4. Turn on the host device. The iPOS TX autoconfigures to RS-485.
Figure 2-2. RS-485 Configuration
iPOS TX
SDL Connector
HDB15 Connector
POS Host Device