Ewbank UV400 Manual

UV400
Bed Cleaner/Hand Vacuum
Care and Use Instructions
Ewbank LLC
6801-D Northpark Boulevard
Charlotte, NC 28216
Tel: [phone]
[email protected]
www.ewbankus.com

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Safety Instruction - CAUTION
Any operation that is inconsistent with the contents of the instructions may cause serious
personal injury or damage to the product itself.
Do not stare at the UV lamp directly at any time to avoid injury. If you have a sensitive skin
complaint then do not use without consulting your doctor.
1. UV rays can damage the skin and eyes of people and animals. Do not aim the UV light
directly at the human body, plants or animals.
2. Do not modify or block the rollers (safety switches) on the bottom of the product so the
UV lamp loses its safety protection.
3. Please do not touch the handheld vacuum cleaner plug with wet hands to avoid the risk
of electric shock.
4. Do not leave the unit plugged in when not working. When not in use or before any
maintenance, please unplug from the power supply.
5. To reduce the risk of electric shock, do not use it outdoors or on wet surfaces.
6. Do not use when the plug or power cable is damaged. When the product appears to have
been dropped, damaged or fallen into water, or doesn’t work, please contact our service
department for repair.
7. This product is for general home use, please do not use it for commercial or other
purposes.
8. Do not suck sharp hard objects such as glass, screws, construction waste etc. to avoid
damage to the machine.
9. Do not pull by the power cable to remove from the socket. Do not put this unit on a hot
surface.
10. Before unplugging the power plug, first use the power switch on the unit to turn the unit
off. When installing the vacuum accessories ensure the power switch is turned off first.
11. Please stop using when any duct is clogged, otherwise this may damage the motor. Keep
away from dust, lint, hair and anything that can clog the air flow when stored.
12. Keep hair, clothing, mobile phones and any part of the body away from the vacuum
cleaner when operating.
13. Do not use on burning or smoking objects such as cigarette, matches or hot ash.
14. Do not use when dust cup or filters are not properly installed. Otherwise this will damage
the motor.
15. Do not cover air vent
16. Do not touch the UV lamp after use, as this may be hot and burn your skin.
17. If the power cable is damaged, the power cable must be replaced by a qualified person or
a designated service centre. Do not disassemble by yourself.
NOTE: Some special groups are not suitable for this product, such as children,
people with reduced physical, sensory or mental capabilities, or people who lack
the experience and knowledge. Unless they are supervised to ensure the safety of
use of the product. Make sure children do not treat the product as a toy.

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Index
I. Product Safety Issues page 2
II. Product Name & Diagram page 4
III. Parts Name & Diagram page 5
IV. Product Technical Data page 5
V. Replacement parts and Service page 5
VI. Operating Instructions page 6
VII. Cleaning and Maintenance page 8
VIII. Trouble Shooting page 11
IX. Guarantee page 12
X. Service Department contact Page 12
UVEE Vacuum cleaner
Beds are the prime habitat for Dust Mites and where we spend a third of our lives with
millions of these uninvited guests. Whilst in bed we shed our dead skin which makes its way
into the fibres of our bedding and mattress. The Dust Mites feed on this dead skin, and, in
turn it is their faeces that many people are allergic to.
The warmth and moisture from our bodies help cultivate fungi and bacteria, which also live
on the dead skin, leaving our beds a breeding ground for allergies.
Dust Mites and their faeces are proven to cause allergies, asthma and some skin reactions.
The UVEE is designed to improve the environment in our bedrooms and has 4 key functions
that will kill bacteria, eradicate Dust Mites which are a catalyst for allergies, asthma and your
general ill health and help you to sleep.

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4 Unique features:
The UV-C sterilizing lamp will kill 99.9% of bacteria and help eradicate the Dust Mites
and germs that may cause asthma, ill health and in some cases, lead to more serious
illnesses such as pneumonia.
The vibrating pad will release the millions of Dust Mites which have hooked themselves
into the mattress/pillows to enable deep down cleaning.
The vacuum, with its two stage allergy filtration, will safely and efficiently assist in the
eradication and removal of Dust mites and their faeces from our beds.
The sleep enhancer will provide a lavender aroma that is known to help aid sleep so that
you can enjoy a good night’s rest.
Product Features
1 UV Head 10 UV head lock
2 LED indicator 11/14 Vibrator switch (on/off)
3 Dust chamber 12 Outlet HEPA filter
4 Filter 13 UV lamp window
5 Dust container release 15 Sensor switch
6 Power switch (on/off) 16 UV lamp
7 Power indicator light 17 UV lamp cover
8 Handle 18 UV protection roller
9 Power cord 19 Vibrator head

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Accessory Parts Name & Diagram
20 Extension tube (2 pcs) 19 crevice tool
21 floor head (USA only)
Some accessories are not supplied with the kit but are available to purchase as
optional extras
Product Technical Data
Product Category
UV bed vacuum
cleaner
Product Model
UV400
Rated voltage
120V ~ 60Hz
Power
400W
Operating radius
16ft (cord length)
Sound level
≤74dB
Vacuum
≥ 10Kpa
Dust capacity
13.5oz
Product net weight
3lbs 12oz
Vibrating pads
3,000 beats per minutes
To keep your UVEE in optimum performance;
Replace the UV-C lamp every 2-3 years
Replace the main HEPA filter every 12-18 months
Replace the Exit filter every 12-18 months
Replace the sleep enhancer cartridge every month
Replacement Parts for your UVEE
Replacement parts for your UVEE may be purchased from your local dealer or
alternatively go to www.ewbankus.com for price and availability information.
1. 6 Pack sleep enhancer cartridges, item number EB0999
2. UVEE replacement UV-C bulb/lamp, item number EB1000
3. UVEE cartridge filter, item number EB1001
For queries relating to service and repair issues please contact Ewbank service department
at the address listed at the back of this manual.

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Operating Instruction
1. Insert the hand held cleaner into the UV unit head (as the direction shown in the figure)
and, when it is in place, press the button on the back of the vacuum cleaner to make sure
this is securely in place
2. Plug the power cable into the socket and turn on the power, then press the power switch
button on the handset, the power light and the UV light will come on, and the machine
begins to work. Press the power switch again to turn off.
3. Place the machine on the items to be cleaned (e.g. blankets, sheets, sofas, clothes, etc.).
The UV lamp under the dust container in the front of the machine lights up, indicating that
the UV lamp has started to work and then move the machine forwards and backwards slowly
to clean the items. Do not raise the unit from the surface as this will turn the UV off for your
protection. The recommended cleaning time is no less than 20 seconds per metre,
backwards and forwards three times.
4. If you need to use the vibrator function, you can press the vibrator switch above the UV
head (item 11/14). Vibrator function is only operational with main power switch on (Item 6)
but vibrator switch can also be turned off.
Note: The machine has a 3-point protection switch, if the machine is raised too high or
turned over then the UV lamp will automatically go off. Please ensure the unit keeps
contact with the surface or the UV will stop working.
Power switch
Power indicator
window

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5. Handheld vacuum cleaner operating instructions:
This product has a UV mite vacuum cleaner and handheld vacuum cleaner combo
function, when using the product as a handheld vacuum cleaner, hold by the handle of
the UV unit (Figure 1) Press the button at the bottom of the machine handle to release
the main unit, lift upwards from the base, until the connection in the base is released
from the pad, this can then be used as an independent handheld vacuum cleaner. Select
and install one of the small accessories into the portable vacuum cleaner suction inlet,
then the handheld vacuum cleaner can operate (Figure 2)
Fig 1 Fig 2
Insert the special adaptor at the front of handheld vacuum cleaner inlet, then install one
of the various accessories supplied. Extension tubes are supplied for use for area difficult
to reach. Now you can use to clean items like floors, furniture, curtains and other
objects.
6. Sleep enhancer/ disc assembly / use
To enhance your sleeping experience Ewbank lavender sleep enhancer cards are available
for your UVEE. Lavender is accepted as helping the body to relax and we have specially
designed cartridges to deliver the aroma of lavender whilst cleaning. Simply remove the
lavender sleep enhancer card from the plastic sleeve and insert as directed into the plastic
basket filter before refitting the assembled dust chamber.
We recommend washing your hands after handling the sleep
enhancer cards. Replacement lavender cartridges are available to
purchase.

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Cleaning your mattress with the UVEE
The age of your mattress determines how often you need to use your UVEE. The cleaning
routine below is recommended to produce the best results.
New mattress –use the UVEE once a month
Used mattress –use the UVEE daily for the first week and then once a month.
If cleaning a double bed only attempt to clean one side at a time. Position the UVEE flat on
the mattress, switch the UVEE on and move the unit following either pattern A or B to cover
and clean the whole mattress.
Keep the UVEE flat on the surface and ensure you move the UVEE smoothly and steadily as
you would with a household vacuum (figure A or B).
Cleaning and Maintenance of the UVEE
Regularly clean the HEPA filter, because the collection of dust mites into the filter may not
always kill them, and they may continue to breed. In order to avoid secondary pollution,
please clean the HEPA filter and re-use after drying, or replace a new HEPA filter.
1. Turn off the machine and unplug the power cable;
2. As shown in Figure below, remove the dust container
3. Hold the dust container and pull out the filter assembly as indicated by the arrow
or

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4. Hold the filter following the illustration below, rotate the HEPA assembly in the unlocking
direction, and then take the HEPA assembly outwards to clean the dust. The HEPA filter
is suitable for hand washing in water, but must be completely dry before re-use. Install
the filter assembly by aligning the symbols and rotate the filter to lock in place.
5. Clean or replace the UV lamp
oAlthough the penetration of ultraviolet light is strong, dust, or stains on the tube
will have a direct impact on UV lamp’s penetration ability. The quartz lamp
should be regularly cleaned, so the performance will not be affected.
oFirst, make sure the machine is turned off, then turn the machine over, remove
the screw with a cross screwdriver, then open the UV lamp cover and remove the
UV lamp assembly (with lamp holder)
oAfter the UV lamp assembly is removed, pinch the lamp head as shown, and
remove the lamp from the lamp holder. Similarly, remove the other end. The
lamp is a fragile part and needs to be carefully cleaned after removing the lamp.
Align the symbols to reassemble
Use cross-head
screwdriver to
open

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oAfter the lamp is wiped clean or a new lamp is being inserted, then place the
lamp into the lamp holder, adjust the length of the cable into the mounting
groove carefully replace the UV lamp and secure the lamp cover with a screw.
6. Cleaning the machine
Ensure the power cable is unplugged before any routine maintenance, repair or
cleaning of the unit.
Regularly empty the dust chamber and clean the filter to avoid the vacuum cleaner
failing.
Do not use in or near water. The unit is not suitable for cleaning with oil or gasoline.
Use only a soft cloth or neutral detergent to wipe clean the outside of the unit. Coil
the power cord neatly for storage.
Keep it in a dry place
Do not place heavy objects on top of the machine
7. Cleaning and replacing the Exit Filter
Turn off the machine and unplug the power cable
Remove the filter by pulling the tab
Clean off the dust either with clean dry brush or the filter is suitable for hand
washing in warm water but must be completely dry before re-installing.
Lamp holder
Contact pin

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Trouble Shooting
If the unit develops a problem during use, switch off for your safety and consult the list of
common faults below. If the problem detected is not shown please call your sales and
service department for advice.
Problem symptom
Possible cause
Solution
Stop working
Power plug is not inserted
in the socket
To insert the plug again
Power supply socket
without electricity
Check the circuit breaker
Machine damage
Contact sales and service
department
UV head has stopped
working
UV head has no power, the
internal circuit board
damaged
Contact sales and service
department
Strange noise
Dust chamber is full
Remove the dust chamber and
empty the waste. Refit the empty
dust chamber.
Air duct is blocked
Remove the dust chamber and
carefully remove the blockage
from the air duct. Do not use
sharp tools as these may damage
your unit
Reduced suction
Dust cup is full or HEPA
filter is too dirty
Empty and gently wash the filter
in water. The filter must be
completely dry before use.
Dust leaks out during
using
Dust chamber is damaged.
Replace the dust chamber. Call
sales department to purchase
new part.
Filter not installed.
Motor may be damaged, stop
using the vacuum and contact
sales/service department for
advice.
UV lamp does not light
Handheld vacuum cleaner is
not correctly locked into the
UV head.
Switch off and stop using the
vacuum cleaner and lock the
vacuum cleaner into the UV head
before turning back on.
Safety switch (2 small
roller) is not in contact with
the surface
Make the bottom of the machine
in good contact with the surface
Infrared window and the
rear lower surface is too
high
Adjust the height as above

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UV lamp is damaged
Follow instructions to
clean/replace UV lamp.
Vibrator stop working
The vibrator switch is not
turned on
Press the button again
Internal parts damaged
Contact sales and service
department for advice
Made in China
EB1016 05/19
Guarantee
This product is guaranteed for a period of 12 months. This does not cover normal
wear and tear, abuse or commercial use. This guarantee excludes consumable
replacement parts such as the filters and UV bulb/tube. While every possible care is
taken by Ewbank LLC. to ensure that our products leave the factory in good working
order, Ewbank LLC. cannot under any circumstances accept liability for problems or
damage caused by their subsequent use. It is the responsibility of the user to ensure
the surfaces to be treated or cleaned are suitable for vacuuming. This guarantee
does not affect your statutory rights. This guarantee excludes the use for rental or
commercial. In the event of a fault occurring please contact our helpline before
returning the unit to our Service Department at the address below together with a
copy of your purchase receipt.
Ewbank LLC
6801-D Northpark Boulevard
Charlotte, NC 28216
Tel: [phone]
[email protected]
www.ewbankus.com