Excelsior Excelair EOHA30GR User manual

Ceramic Infrared Outdoor Heater
Instruction Manual
Model EOHA30GR
IMPORTANT:
Please carefully read the Operation Manual before using the infrared heater.
This Operation Manual contains the important information on
your safety, as well as some recommendations on proper use
of the appliance and its maintenance.

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TABLE OF CONTENTS
CONTENTS PAGE 3
SAFETY INSTRUCTIONS PAGE 3-5
HEATER COMPONENTS PAGE 6
TECHNICAL SPECIFICATIONS PAGE 7
OPERATING THE HEATER PAGE 7-10
INSTALLATION-CEILING OR WALL MOUNT PAGE 11-16
TROUBLESHOOTING PAGE 17
WARRANTY INFORMATION PAGE 18

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CONTENTS INCLUDED
§ Heater fitted with flexible cord and plug.
§ Operating and Installation Instructions.
§ One small box contains 2 sets of Brackets.
§ One Stainless Steel Frame bracket
§ One remote controller
SAFETY INSTRUCTIONS
§ During use of the infrared heater, it is necessary to observe some
precautions. Improper operation with disregard of precautions may result in
infliction of harm to health of the user and other people, as well as in infliction
of damage
to their property.
§ Use only the voltage specified on the rating plate of the heater.
§ ONLY connect the appliance to a properly installed socket-outlet with earth
contact.
§ The heater should be connected to the electric mains equipped with an
automatic circuit breaker.
§ The unit must be handled with care and avoid vibration or hitting.
§ WARNING: FIRE RISK EXISTS IF THE HEATER IS COVERED BY OR
POSITIONED CLOSE TO CURTAINS OR OTHER COMBUSTIBLE
MATERIALS.
§ Do not use the appliance areas where gasoline, paint or other flammable
liquids are used or stored.
§ Do not use the appliance where explosives are stored.
§ Do not use the appliance in a building site, green house, barn or in animal
stables.
§ Do not use the appliance as a sauna heater.
§ Do not use this unit in the place of animal propagating and rising.
§ WARNING: DO NOT TOUCH THE RADIATING PLATE. TEMPERATURE
OF RADIATING BOARDS DURING OPERATION OF THE HEATER MAY
REACH 380 °C.

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§ To avoid burns, do not touch the appliance surface by hand and other body
parts. It is also necessary to avoid touching the heater whilst the appliance is
switched on, as severe burns may result. The appliance can take up to 1 hour
to cool down after switching it off.
§ Do not place any items of clothing, hand towels or similar over the heater to
dry. Risk of overheating and fire hazard.
§ Do not leave the heater unattended whilst in use.
§ Do not use this heater on a wet surface, or where it can fall or be pushed into
water.
§ Do not reach for an appliance that has fallen into water. Switch off at supply
and unplug immediately.
§ If the heater is defective, it must be returned to the place of purchase.
§ Do not operate appliance with wet hands.
§ Use this appliance only as described in this manual. Any other use is not
recommended by the manufacturer and may cause fire, electric shock or
injury.
§ Do not use abrasive cleaning products on this appliance. If the body becomes
dirty, wipe off dust with a cloth, and the radiating boards should be wiped
when they are cold with a damp soft cloth. Always remove plug from the
mains
supply before cleaning.
§ The heater must be installed at least 2.2 m above the floor.
§ The heater must not be located immediately below a socket-outlet. The
heater must not be located in front of a socket-outlet. They should be located
outside the physical footprint of the units to minimize heat build-up behind the
heater.
§ The installation must be equipped with a standard electrical power point with
a break contact distance of at least 3mm. The standard power point must be
installed by a licensed electrician.
§ If the heater is to be mounted on an incline (eg. Sloping or angled ceiling),
ensure the electrical connection is located at that lowest point of the heater.
§ Do not connect the appliance to the mains source until it has been installed in
its final location and adjusted to the position it will be used in.
§ Do not operate with the cord coiled up as this could cause a build-up of heat,
which could pose a hazard.
§ The use of an extension cord with this appliance is not recommended.
§ Do not allow cord to come in contact with heated surfaces during operation.
§ Do not run cord under carpeting, throw rugs or runners etc. Arrange cord
away from areas where it is likely to be tripped over.

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§ This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction
concerning
use of the appliance by a person responsible for their safety.
§ Children should be supervised to ensure that they do not play with the
appliance.
§ The appliance is only intended for the purpose described in user manual.
§ Do not use appliance or any part of the appliance out of the intended use to
avoid risk.
§ The use of attachments which are not recommended or sold by the appliance
manufacturer may cause a risk of injury to persons.
§ CAUTION — some parts of this product can become very hot and cause
burns. Particular attention has to be given where children and vulnerable
people are present.
§ Install and operate the heater in strictly horizontal position on the ceiling or
ceiling structural surface. The thermal resistance of the ceiling coating and
ceiling material should be at least 80 °C.
§ WARNING: This heater is not equipped with a device to control the room
temperature. This heater is to be used in open, alfresco environment or large
areas with high ceilings. The heater must not be within reach from the floor,
as
severe burns may occur due to high surface temperatures. Do not use this
heater in small rooms or where the room or area is occupied by persons not
capable of leaving the room on their own, persons who are unable to operate
the heater safely and with the guidelines of the use manual, unless constant
supervision is provided.
§ WARNING: THE HEATER MUST NOT BE USED IF THE GLASS PANELS
ARE DAMAGED.
§ When the appliance is not in use and before cleaning, unplug the appliance
from the outlet.
§ To protect against the risk of electrical shock, do not immerse the unit, cord or
plug in water or other liquid.
§ The appliance is only intended for the purpose described in user manual. Do
not use appliance or any part of the appliance out of the intended use to
avoid risk.
§ The use of attachments which are not recommended or sold by the appliance
manufacturer may cause a risk of injury.

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HEATER COMPONENETS
1. Ceramic Glass Panel
2. ON/OFF main power switch
3. Power cord and plug
4. Bracket for wall or ceiling mounting
5. Remote control

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TECHNICAL SPECIFICATIONS
MODEL
EOHA30GR
VOLTAGE
230-240V~, 50Hz
RATED POWER (W)
3000W
INSTALLATION
Wall mounted
Ceiling mounted
Min. MOUNTING HEIGHT (M)
2.1
ELECTRIC PROTECTION CLASS
I
WATER SPLASH PROOF RATING
IP65
LENGTH OF POWER CABLE
1050 mm
UNIT SIZE L*W*H (mm)
(without bracket)
1286 *170 *78
OPERATING THE HEATER
WARNING! Slight crackles may be heard during the heating or cooling period.
This is normal operational noise.
NOTE:
§ After switching on the appliance for the first time and following extended
periods on non-use, the appliance may expel a slight odour for a short time. It
will not affect the use of the heater.
§ To exclude unpleasant burnt odour, it is recommended to keep the heater
clean preventing accumulation of dust on it
§ The distance between the heater and the remote control should be less than
3 metres, and the remote control must be directly pointed at the receiver on
the front panel during the operation.

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Connect the unit to the main power, press the switch to the position of I : ON, the
red operation indicator will light to indicate the heater is on and the heater will
begin to radiate infrared heat.
OPERATION INSTRUCTIONS
：
1. Plug in the device, and then press the switch to the position of I (refer to
picture 1). The device will sound 1beep, one of the heat lamp indicators will
flash (picture 1), the device is in standby mode and the unit won’t radiate any
heat.
PICTURE 1.
2. Point the remote control directly to the receiver, press
the “ON” button on remote, the device will sound 1
beep and the unit will start to heat in high power mode
(100% of the rated power) and all three heat lamp
indicators will turn red. Refer to the (Picture 2)
PICTURE 2.

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3. To return the heater to STANDBY MODE, press the “Standby” button on remote,
the device will sound 1 beep and one of the heat lamp indicator lights will flash.
This indicates the heater is in standby mode and the unit won’t radiate any heat.
4. To change the heater from STANDY MODE to LOW HEAT, point the remote
directly to the heater and press the LOW button on the remote. The device will
sound 1 beep, one of the heat lamp indicators will turn red and the heater will
start to heat in low power mode ( 33% of the rated power) refer to (Picture 3)
PICTURE 3.
5. To change the heater from STANDY MODE to MEDIUM HEAT, point the remote
directly to the heater and press the MED button on the remote. The device will
sound 1 beep, two of the heat lamp indicators will turn red and the heater will
start to heat in medium power mode ( 66% of the rated power) refer to
(Picture 4)
PICTURE 4.
6. To change the heater from STANDY MODE to HIGH HEAT, point the remote
directly to the heater and press the HIGH button on the remote. The device will
sound 1 beep, three of the heat lamp indicators will turn red and the heater will
start to heat in high power mode (100% of the rated power) refer to (Picture 5)
PICTURE 5.

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TIMER FUNCTION:
1. To activate the AUTOMATIC SHUT OFF TIMER for 1 HOUR, point the remote
control directly to the receiver and press the“1hr” button, the 1st of the timer
lamp indicators will turn green in color. The device will be powered off after 1
hour, returning to standby mode and the heat lamp indicator light will turn red
and flash.
2. To activate the AUTOMATIC SHUT OFF TIMER for 2 HOURS, point the
remote control directly to the receiver and press the “2hr” button, the 2nd
of the timer lamp indicators will turn green in color. The device will be
powered off after 2 hours, returning to standby mode and the heat lamp
indicator light will turn red and flash.
3. To activate the AUTOMATIC SHUT OFF TIMER for 3 HOURS, point the
remote control directly to the receiver and press the “1hr & 2hr” button,
both of the timer lamp indicators will turn green in color. The device will
be powered off after 3 hours, returning to standby mode and the heat
lamp indicator light will turn red and flash.

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INSTALLATION
CEILING MOUNT FOR EOHA30GR
Before installation, read the manual carefully.
The heater must be installed in accordance with the manufacturer’s installation
instructions. This heater comes with a pair of stainless steel adjustable angle
mounting brackets. The adjustable angle enables the heater to be installed on
vertical, horizontal and inclined surfaces.
The ideal mounting position is directly above the area to be heated with a
longitudinal orientation and facing vertically downwards.
Warning: The heater must never be installed in the upwards or inwards facing
position, the heating surface must always be positioned to direct the heat in a
downwards or outwards direction.

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Clearances
Minimum clearances when mounting the heater parallel with a ceiling.
Minimum clearances when mounting the heater at an angle to the ceiling.

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WALL MOUNTING FOR EOHA30GR
Minimum clearances when mounting the heater on A VERTICAL WALL

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INSTALLATION PROCESS
WARNING! Mounting of the infrared heater and its connection to the electric
mains should be carried out only by qualified specialists according to the
Electrical Installation Regulations and Power System Safety Standards
1. Open the box and carefully take the heater out.
2. Take out the packing paper sheet from the end of heater
3. Take out one pair of mounting Brackets. These adjustable brackets allow the
product to be mounted to a wall or ceiling, and come with preset angle options
of parallel, 15°, 30°, 45° and height 170mm.
4. For the correct installation process, use the diagram above for requirements.
Select the heater location on the ceiling or wall by locating the stud or
structural beams to ensure secure fastening of the heater, whilst observing the
minimum clearances from the floor and other objects.

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5. Install two brackets on the ceiling or wall with the following minimum
recommended bracket distance “B” 500±50 mm.
6. Set the adjustable angle mounting brackets to
desired angle and fasten brackets by spanner
.For wall mounted installation, the available
mount angles are restricted to 15°, 30° and
45° only. For ceiling mounted installation, the
available mount angles are restricted to 0°,
15° and 30° only.
7. Hang the heater on the brackets and firmly secure in place with the mounting
bracket locking plates by tightening bolts. labelled A
°

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NOTE:
ü Depending on material and design of wall structural elements, the heater must
be secured with the correct fasteners. The weight of the heater is up to 5.3Kg,
the installation location must be able to hold 5 times the weight of the heater.
CONNECTION TO ELECTRIC MAINS
• The heater is designed for connection to the single-phase 230-240V~ 50HZ
electric mains equipped with a earth.
• Before connection, make sure that specifications of the electric mains at the
connection point meet the single-phase 230-240V~ 50Hz voltage.
• The electric mains should be equipped with an automatic circuit breaker with
rated current not less than 16A.
• The heater must not be located immediately below a power point. Power point
should not be located at the back of the heater. The power point needs to be
located outside the physical footprint of the heater to minimize heat build-up
behind the heater. If the heater is to be mounted on an incline (eg. Vaulted
ceiling), ensure the power point located at that lowest point of the heater.

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TROUBLESHOOTING
SYMPTOM
CAUSE
No Heat / No operation
indicator
Check that power is connected and switched on
Heater smells when first
used.
This is caused by oil or dust left over from the
manufacturing process and will stop after a short
time
Faint smell for short
periods after turning on
the heater
This is normal and should stop after a short time
Heater smells when
turned on after periods of
no use
Build-up of debris and dust on the heater, Switch
the heater off and allow it to cool down and then
clean
Clinking noises when
heater is turned on and
after being turned off
This is expansion and contraction noises of the
heaters metal components and is normal
Poor heating
performance
Exposure to extreme ambient conditions such as
high winds / excessively cold temperatures can
lower the heating performance of an outdoor
installation
Unit is not installed in correct position, possibly too
high or heater is too small for recommended area.

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WHEN TO CONTACT THE AUTHORIZED SERVICE OR SELLER
SYMPTOM
CAUSE
There is a burning smell and or
strange sounds (other than normal
expansion and contraction noises)
coming from the unit
Turn off the heater, and return to place
of purchase if in warranty.
When associated circuit breaker
(safety, ground) is thrown or a fuse
is blown
Turn off the heater, and return to place
of purchase if in warranty.
Poor heating performance
Incorrectly sized installation, contact
your
authorized
electrical installer
Faulty heater element, Turn off the
heater, and return to place of purchase
if in warranty.
Will not heat / No operation indicator
Check that power is connected and
switched on, if still faulty Turn off the
heater, and return to place of
purchase, if in warranty.
WARRANTY
This appliance is guaranteed for a period of 24 months. If during this period the
appliance fails to work due to parts or manufacture fault, please return to place of
purchase for a replacement.
For any queries or assistance call
Customer Service
(Australia Only)
1300 174 876
Hours of operation:
Monday to Friday 8am - 5pm EST
IMPORTANT: RETAIN THESE INSTRUCTIONS FOR FUTURE USE.
ExcelTM is a trademark of Sitro Group Australia
www.excelsiorproducts.com.au
04322 11/21