Extreme Networks ExtremeCloud E3125 User manual

ExtremeCloud™ IQ Controller E3125
Installation Guide
9037856-00 Rev AA
July 2023

Copyright © 2023 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specications and other
information contained in this document and its website without prior notice. The reader should
in all cases consult representatives of Extreme Networks to determine whether any such changes
have been made.
The hardware, rmware, software or any specications described or referred to in this document
are subject to change without notice.
Trademarks
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Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property
of their respective owners and may be trademarks or registered trademarks of their respective
companies/owners.
For additional information on Extreme Networks trademarks, see: www.extremenetworks.com/
company/legal/trademarks
Open Source Declarations
Some software les have been licensed under certain open source or third-party licenses.
End-user license agreements and open source declarations can be found at: https://
www.extremenetworks.com/support/policies/open-source-declaration/

Table of Contents
Preface.............................................................................................................................................. 5
Text Conventions..................................................................................................................................................................................5
Documentation and Training....................................................................................................................................................6
Help and Support................................................................................................................................................................................7
Subscribe to Product Announcements...................................................................................................................7
Send Feedback..................................................................................................................................................................................... 8
Overview.......................................................................................................................................... 9
E3125 Control Panel............................................................................................................................................................................9
E3125 Front Panel Layout.................................................................................................................................................... 9
E3125 Front Control Panel.................................................................................................................................................10
E3125 Back Panel Layout....................................................................................................................................................12
System Status LED........................................................................................................................................................................... 12
Power Supply Unit LED................................................................................................................................................................ 14
Specications........................................................................................................................................................................................15
Supported Accessories.................................................................................................................................................................. 15
Hardware Installation.................................................................................................................16
Installation Workow......................................................................................................................................................................16
Verify the Box Contents................................................................................................................................................................ 17
Power Supply Options...................................................................................................................................................................18
Connect a Power Source............................................................................................................................................................. 18
Install the Power Supply Unit................................................................................................................................................. 20
Remove the Power Supply Unit.............................................................................................................................................21
Remove the Faceplate..................................................................................................................................................................22
Initial Network Connection and Conguration................................................................24
Congure the Management Interface from the Console Port.................................................................... 24
Congure the Management Interface from the Management Port...................................................... 26
Connect the Data Ports...............................................................................................................................................................26
Connect Cable to a Transceiver...................................................................................................................................28
Install a Transceiver or an Adapter............................................................................................................................28
Regulatory and Compliance Information.......................................................................... 30
Regulatory Compliance Information................................................................................................................................30
Federal Communications Commission (FCC) Notice..........................................................................................30
Industry Canada, Class A..............................................................................................................................................................31
Conformitè Europëenne (CE) Notice................................................................................................................................. 31
Japan (VCCI) - Voluntary Control Council for Interference Class A ITE....................................................31
BSMI EMC Statement - Taiwan...............................................................................................................................................31
Supplement to Product Instructions................................................................................................................................32
Hazardous Substances.................................................................................................................................................................32
European Waste Electrical and Electronic Equipment (WEEE) Notice................................................ 33
ExtremeCloud™ IQ Controller E3125 iii

Preface
Read the following topics to learn about:
•The meanings of text formats used in this document.
•Where you can nd additional information and help.
•How to reach us with questions and comments.
Text Conventions
Unless otherwise noted, information in this document applies to all supported
environments for the products in question. Exceptions, like command keywords
associated with a specic software version, are identied in the text.
When a feature, function, or operation pertains to a specic hardware product, the
product name is used. When features, functions, and operations are the same across an
entire product family, such as ExtremeSwitching switches or SLX routers, the product is
referred to as
the switch
or
the router
.
Table 1: Notes and warnings
Icon Notice type Alerts you to...
Tip Helpful tips and notices for using the product
Note Useful information or instructions
Important Important features or instructions
Caution Risk of personal injury, system damage, or loss of
data
Warning Risk of severe personal injury
ExtremeCloud™ IQ Controller E3125 5

Table 2: Text
Convention Description
screen displays This typeface indicates command syntax, or represents
information as it is displayed on the screen.
The words
enter
and
type
When you see the word
enter
in this guide, you must type
something, and then press the Return or Enter key. Do not
press the Return or Enter key when an instruction simply
says
type
.
Key names Key names are written in boldface, for example Ctrl or Esc.
If you must press two or more keys simultaneously, the
key names are linked with a plus sign (+). Example: Press
Ctrl+Alt+Del
Words in italicized type
Italics emphasize a point or denote new terms at the place
where they are dened in the text. Italics are also used
when referring to publication titles.
New information. In a PDF, this is searchable text.
Table 3: Command syntax
Convention Description
bold text Bold text indicates command names, keywords, and
command options.
italic
text Italic text indicates variable content.
[ ] Syntax components displayed within square brackets are
optional.
Default responses to system prompts are enclosed in
square brackets.
{ x | y | z } A choice of required parameters is enclosed in curly
brackets separated by vertical bars. You must select one of
the options.
x | yA vertical bar separates mutually exclusive elements.
< > Nonprinting characters, such as passwords, are enclosed in
angle brackets.
... Repeat the previous element, for example,
member[member...].
\ In command examples, the backslash indicates a “soft” line
break. When a backslash separates two lines of a command
input, enter the entire command at the prompt without the
backslash.
Documentation and Training
Find Extreme Networks product information at the following locations:
Current Product Documentation
Release Notes
Documentation and Training Preface
6ExtremeCloud™ IQ Controller E3125

Hardware and software compatibility for Extreme Networks products
Extreme Optics Compatibility
Other resources such as white papers, data sheets, and case studies
Extreme Networks offers product training courses, both online and in person, as well as
specialized certications. For details, visit www.extremenetworks.com/education/.
Help and Support
If you require assistance, contact Extreme Networks using one of the following
methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage
support cases and service contracts; download software; and obtain product
licensing, training, and certications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme
Networks employees, but is not intended to replace specic guidance from GTAC.
Call GTAC
For immediate support: (800) 998 2408 (toll-free in U.S. and Canada) or
1 (408) 579 2800. For the support phone number in your country, visit
www.extremenetworks.com/support/contact.
Before contacting Extreme Networks for technical support, have the following
information ready:
•Your Extreme Networks service contract number, or serial numbers for all involved
Extreme Networks products
•A description of the failure
•A description of any actions already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other
relevant environmental information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a
recurring problem)
•Any related RMA (Return Material Authorization) numbers
Subscribe to Product Announcements
You can subscribe to email notications for product and software release
announcements, Field Notices, and Vulnerability Notices.
1. Go to The Hub.
2. In the list of categories, expand the Product Announcements list.
3. Select a product for which you would like to receive notications.
Preface Help and Support
ExtremeCloud™ IQ Controller E3125 7

4. Select Subscribe.
5. To select additional products, return to the Product Announcements list and repeat
steps 3 and 4.
You can modify your product selections or unsubscribe at any time.
Send Feedback
The Information Development team at Extreme Networks has made every effort to
ensure that this document is accurate, complete, and easy to use. We strive to improve
our documentation to help you in your work, so we want to hear from you. We welcome
all feedback, but we especially want to know about:
•Content errors, or confusing or conicting information.
•Improvements that would help you nd relevant information.
•Broken links or usability issues.
To send feedback, do either of the following:
•Access the feedback form at https://www.extremenetworks.com/documentation-
feedback/.
•Email us at documentation@extremenetworks.com.
Provide the publication title, part number, and as much detail as possible, including
the topic heading and page number if applicable, as well as your suggestions for
improvement.
Send Feedback Preface
8ExtremeCloud™ IQ Controller E3125

Overview
E3125 Control Panel on page 9
System Status LED on page 12
Power Supply Unit LED on page 14
Specications on page 15
Supported Accessories on page 15
The ExtremeCloud IQ Controller E3125 is a wireless LAN controller that helps you
manage your Extreme access points. It supports 10,000 devices and 50,000 users and
can be expanded to support up to 20,000 devices and 100,000 users. It is designed for
large organizations with larger volumes of public end user sessions, higher roaming
rates, and large aggregate data metrics.
Important
Only qualied personnel must perform installation procedures.
Caution
To minimize Electrostatic Discharge (ESD) to the devices, you must wear an
antistatic wrist strap while performing the installation procedures.
E3125 Control Panel
ExtremeCloud IQ Controller E3125 has several hardware features located on the front
and back panels. Use the information in the following sections to locate and use these
features.
E3125 Front Panel Layout
The front panel has connectors that can be accessed if the front panel bezel is removed.
Note
For USB key storage only: E3125 has ve USB connectors-two on the front panel
and three on the back panel. You can only use one USB connector at a time.
ExtremeCloud™ IQ Controller E3125 9

Figure 1: View of E3125 Front Panel Layout
Table 4: E3125 front panel features
Callout Description
1 Hard disk drive bays.
2 Front video connector. Use the video connector on the back panel if you do
not want to remove the faceplate.
3 USB 2.0 or 3.0 ports. Use the USB port on the back panel if you do not want
to remove the faceplate.
E3125 Front Control Panel
Use the information in the following section to identify and use the front control panel
features.
E3125 Front Control Panel Overview
10 ExtremeCloud™ IQ Controller E3125

Figure 2: E3125 front control panel view
Table 5: Control panel features
Callout Description Comment
1 The System ID button with
integrated LED.
Push to turn on the identication LED.
2 The Nonmaskable Interrupt (NMI)
button.
Push to do a forced system reset.
3 Data Port 1 activity LED. When the LED is lit, the controller is
communicating on the network.
4 Data Port 2 activity LED When the LED is lit, the controller is
communicating on the network.
5 Not used -
6 Not used -
7 System cold reset button. Push to power cycle the controller and
reset it.
8 System status LED.
See System Status LED on page 12
for more information.
-
9 Drive activity LED When the LED is lit, it indicates that
data is being written to or read from
the hard drive.
10 Power button with LED. Push to turn the power On or Off.
Overview E3125 Front Control Panel
ExtremeCloud™ IQ Controller E3125 11

E3125 Back Panel Layout
The back panel has connectors that can be easier to access than the front panel. You
use some of these ports during installation.
Figure 3: E3125 back panel layout view
Table 6: E3125 back panel layout features
Callout Description
1 Power supply module #1
2 Retention strap receiver hole
3 Power supply module #2 bay for redundant power supply (ordered
separately)
4 Port 1 (Data Port 1) 1/10GbE, RJ45
5 Port 2 (Data Port 2) 1/10GbE, RJ45
6 Port 3 (Data Port 3) 10/25/50/100GbE, QSFP28
7 Port 4 (Data Port 4) 10/25/50/100GbE, QSFP28
8 Video connector
9 RJ45 Serial-A Port
10 USB 3.0 ports
11 RMM4 NIC port (not used, plugged)
12 Management port; 1GbE, RJ45
System Status LED
The hard drive has one system status LED for disk activity that is located on the front
panel. It is a two color LED and it shows the current health of the server.
E3125 Back Panel Layout Overview
12 ExtremeCloud™ IQ Controller E3125

Figure 4: System status LED location
Table 7: System status LED
Callout Description
1 System status LED
Table 8: System status LED patterns
LED pattern System status Description
Solid green Normal System is functioning
without any errors.
1 Hz blinking green Issues with the system • There might be
redundancy loss in the
power supply or fan.
• The non-critical
threshold has crossed
due to temperature,
input power to power
supply, voltage, output
current for main power
rail from power supply,
and process thermal
control sensors.
• Power supply failure
might have occurred
while redundant power
supply was present.
• There is a fault in the
hard drive.
Overview System Status LED
ExtremeCloud™ IQ Controller E3125 13

Table 8: System status LED patterns (continued)
LED pattern System status Description
• The controller is unable
to use all of the installed
memory.
• The battery has failed.
1 Hz blinking amber Fatal or unrecoverable
system hardware failure
An amber LED means there
has been a fatal error in
the system. System failure
is caused when:
• Critical threshold is
crossed.
• Minimum number of
fans to cool the system
is not present or the fans
have failed.
• The required number
of power supply is not
present in the system.
Power Supply Unit LED
The power supply unit is located at the back of the controller.
Each power supply has a single bi-color LED to indicate power supply unit status. Use
the information in the following table to interpret the health of the power supply unit
and the redundant power supply unit, if one is installed.
Table 9: Power Supply Status LED Indicator Patterns
Power Supply Condition LED Pattern
Output on and OK. Green
No AC power to all power supplies. Off
AC present / Only 12VSB on (power supply is off) or
power supply in cold redundant state.
1Hz Blinking Green
AC power cord unplugged or AC power lost. With a
second power supply in parallel still with AC input
power.
Amber
Power supply warning events where power supply
continues to operate — high temp, high power,
high current, or slow fan.
1Hz Blinking Amber
Power supply critical event causing a shutdown,
failure, OCP, OVP, or fan fail.
Amber
Power supply rmware is updating. 2Hz Blinking Green
Power Supply Unit LED Overview
14 ExtremeCloud™ IQ Controller E3125

Specications
Use the following information when you plan your installation.
Table 10: Physical specications
Case dimensions • Length: 438mm (17.25 in.) including the
rack mounting anges or ears.
• Width: 750mm (29.5 in.)
• Height: 43.9mm (1.73 in.) not including
mounting bracket
Table 11: Environmental specications
Operating temperature +5°C to +35°C (+41°F to +95°F)
Relative humidity 0% to 90% (non-condensing)
Supported Accessories
The following table lists the available accessories for the ExtremeCloud IQ Controller
E3125. Use this information to help you order accessories for the controller.
Table 12: Supported accessories
Accessory Description
PSI-1300W-APL A 1300W redundant power supply unit
(PSU).
Overview Specications
ExtremeCloud™ IQ Controller E3125 15

Hardware Installation
Installation Workow on page 16
Verify the Box Contents on page 17
Power Supply Options on page 18
Connect a Power Source on page 18
Install the Power Supply Unit on page 20
Remove the Power Supply Unit on page 21
Remove the Faceplate on page 22
The ExtremeCloud IQ Controller E3125 can be quickly and easily installed out of the box.
Important
Only qualied personnel must perform installation procedures.
Caution
To minimize Electrostatic Discharge (ESD) to the devices, you must wear an
antistatic wrist strap while performing the installation procedures.
Installation Workow
Use the information in the following table to help you install your controller out of the
box.
Table 13: Installation Work ow
Steps Action Purpose
1Verify the box contents.Conrm that your controller arrived complete.
2 (Optional) Install a
redundant power supply
unit.
Install a backup power supply unit. The
controller ships with a power supply unit
installed, but you can add a second one.
2Connect to a power supply. Connect the ExtremeCloud IQ Controller E3125
to a power source.
16 ExtremeCloud™ IQ Controller E3125

Table 13: Installation Work ow (continued)
Steps Action Purpose
3Congure the controller. Do
one of the following:
•Congure the
Management Interface
from the Console Port
•Congure the
Management Interface
from the Management
Port
Congure the following settings:
• Admin Password
• Host Attributes Settings
• Time Settings
• SNMP Settings
• Data Plane Settings
4 Connect the network
cables. Do one of the
following:
•Connect the data ports
•Install a Transceiver and
Connect the network
cable.
Establish a network connection.
Verify the Box Contents
About This Task
The ExtremeCloud IQ Controller E3125 ships with everything needed for a basic
installation. Conrm that you have received the following items before you install your
controller.
Note
The power cord needs to be purchased separately for the respective
deployment country.
Procedure
1. Verify that the box contains the following items:
•One E3125 Quick Reference Guide
•One ExtremeCloud IQ Controller E3125 unit
•Two shipping lock screws
•One AC power cord bracket and retention strap kit
•One rail mounting kit
•One rail kit installation instruction sheet
2. Inspect the controller for any physical damage.
Contact Extreme Networks Support Portal if there is any damage.
Hardware Installation Verify the Box Contents
ExtremeCloud™ IQ Controller E3125 17

Power Supply Options
You can install, remove, or replace a power supply on the ExtremeCloud IQ Controller
E3125. For information on installing a power supply, see Connect a Power Source on
page 18.
The controller ships with one installed power supply. But you can purchase additional
redundant power supplies separately. The purchase order part number is PSI-1300W-
APL.
Each power supply has a single bi-color LED to indicate power supply status. The
following table describes the indicator patterns.
Table 14: Power supply status LED indicator patterns
Power supply condition LED indicator
Output On and OK Green
No AC power to all power supplies Off
AC present and only 12VSB On (PS Off) or
PS in cold redundant state
1 Hz blinking green
AC power cord unplugged or AC power
lost, with a second PS in parallel still with
AC input power
Amber
Power supply warning events where PS
continues to operate - high temperature,
high power, high current, and slow fan
1 Hz blinking amber
Power supply critical event causing a
shutdown, failure, OCP, OVP, and fan fail
Amber
Power supply rmware update 2 Hz blinking green
Connect a Power Source
Before You Begin
Locate the power cord retention strap from the AC power cord bracket and cable clamp
kit.
About This Task
Connect the ExtremeCloud IQ Controller E3125 to a power source if you want to use an
external power supply.
Power Supply Options Hardware Installation
18 ExtremeCloud™ IQ Controller E3125

Figure 5: Attach the power cord to the controller
Procedure
1. Attach the power cord to the power supply module:
a. Insert the locking tab end of the retention strap into the receiver hole of the
power supply unit.
The power supply unit is located to the right of Power Supply #1.
b. Adjust the slider of the retention strap. Push up the locking tab on the bottom of
the slider.
c. If you are using another power cord to create an optional redundant power
supply, connect the two AC power cords to power supplies #1 and #2. These two
power supplies combine and create an optional redundant power supply.
d. Lock the retention strap to the power cord by pulling the slider strap over the
power cord.
2. Plug the other end of the power cords into grounded electrical outlets or to separate
power sources, such as an uninterrupted power supply (UPS) or a power distribution
unit (PDU).
3. Power On the controller.
The power button is located on the front control panel.
Note
The power button must be pressed to turn the controller On. The controller
is On only when the power button LED is lit.
Hardware Installation Connect a Power Source
ExtremeCloud™ IQ Controller E3125 19

Install the Power Supply Unit
About This Task
The controller ships with one power supply unit. You can replace the existing power
supply unit if needed or add a second unit as a backup.
Note
The controller requires one power supply to operate normally. Remove and
replace only one power supply at a time in a system that is powered On.
With two power supply units installed, the power load is distributed across both power
supplies to maximize efciency. When you remove one unit with the system powered
On, then the remaining power supply unit picks up the power load.
Figure 6: Power supply unit and redundant power supply unit
Table 15: Power supply unit hardware
Callout Description
1 AC power supply unit
2 Handle
3 Redundant power supply unit. The part number for the redundant
power supply unit is PSI-1300W-APL.
The power supply unit plate helps to cool the controller when a
redundant power supply is not installed.
Install the Power Supply Unit Hardware Installation
20 ExtremeCloud™ IQ Controller E3125
Table of contents
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