Extreme Networks AP410C User manual

AP410C Hardware User Guide
Read about and view specifications and compliance information for the AP410C in this topic. Install the AP410C using this topic.
The AP410C is a high-performance 802.11ax dual-5G. dual band access point designed for indoor high-density environments. This device supports
IEEE 802.11ax Orthogonal Frequency-Division Multiple Access (OFDMA) multi-user access.
For regulatory and compliance information, see "Regulatory Compliance Statements".
Important! Change the Country Code
If youraccess point is configured for the World Regulatory Domain, it is important to set the country code to the country in which the APwill be
deployed to meet regulatory requirements and for optimal wireless operation. To do this, follow these steps:
The country code selection is for World models only and is not available to FCC, CAN, and other country-specific models. Per FCC reg-
ulations, all Wi-Fi products marketed in the United States must be set to U.S. channels only.
1. Power on the AP and allow it to find and connect to ExtremeCloudIQ. Once the APis connected it appears in the table of devices on the
Manage > Devices page.
2. Select the check box next to the AP, and then choose Assign Country Code from the Actions drop-down list. In the dialog box, select the
appropriate country from the drop-down list, and then click Save.
3. Upload your changes to the device.
Safety Guidelines
Safety Guidelines
The safety information in this section applies to AP410C devices.
The following safety icons are used in these guidelines to identify the type of precaution:
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This icon indicates a general caution. Failure to comply with a caution notification can result in damage to equipment.
This icon indicates an electrical caution. Failure to comply with an electrical notification can result in serious injury or
death, and extensive damage to equipment.
This icon indicates a laser caution. Failure to comply with a laser caution can result in serious injury.
The following table lists the safety precautions you should follow when installing your AP410C devices.
Extreme Networks devices must be installed by a professional installer who is certified to install these types of devices
and to ensure that they are properly grounded and meet applicable local and national electrical codes.
These devices are intended for indoor use only.
Do not install the device in an environment where the operating ambient temperature might exceed the recom-
mended ranges.
Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case
the user may be required to take adequate measures.
For products available in the USA/Canada market, for the 2.4 GHz band, only channels 1-11 can be operated. Selec-
tion of other channels is not possible.
Changes or modifications made to this device that are not expressly approved by the party responsible for com-
pliance could void the user's authority to operate the equipment.
Use only attachments and accessories specified by Extreme Networks.
These devices are not intended for use by persons (including children) with reduced physical, sensory, or mental cap-
abilities, or with lack of experience of knowledge unless they are given supervision or instruction concerning use of the
devices by a person who is responsible for their safety. Children should be supervised to ensure that they do not play
with the devices.
Electrostatic discharge (ESD) can damage equipment and impair electrical circuitry. ESD damage occurs when elec-
tronic components are improperly handled and can result in complete or intermittent failures. Be sure to follow ESD-pre-
vention procedures when handling electronic components and equipment.
During operation, the surfaces of the AP410C can become hot. Use caution when handling.
To meet federal radiation exposure requirements, these devices should be installed at a minimum distance of 8" (20 cm)
from people or animals.
Install the AP
Youcan mount the AP410C on a flat surface or wall, or on the rails of a standard dropped ceiling grid. There is also an accessory mounting bracket
that allows you to install the device in Armstrong-style dropped ceilings (ordered separately).
The following sections describe how to install your AP410C devices.
Shipping Carton Contents
The AP410C shipping carton contains the following items:
lAP410C chassis
lMounting bracket
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lRead Me card
Install the APon a Ceiling Track
The AP410C ships with a mounting bracket that lets you easily install it on the rail of a standard dropped ceiling grid. The following illustration
shows how to attach the bracket to the ceiling rail, and then install the APon the bracket.

Once the bracket is secure, install the AP using the following steps:
1. Align the red dot on the bottom of the AP with the reddot on the bracket.
2. Lift the APstraight up and keep the red dots aligned until the bracket is seated in the round depression on the bottom of the device.
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3. Rotate the APclockwise until it clicks into place on the bracket.

Mounting brackets are available for these devices that will allow you to install them on non-standard ceiling tracks. The following accessory brack-
ets are available:
lAH-ACC-BKT-AX-IL: Mounting bracket for Interlude ceilings.
lAH-ACC-BKT-AX-SL: Mounting bracket for Silhouette 1/8" and Silhouette 1/4" ceilings.
lAH-ACC-BKT-AX-TB: Mounting bracket for Prelude 15/16" and Suprafine 9/16" ceilings.
lAH-ACC-BKT-AX-WL: Mounting bracket for direct-to-wall installations.
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Use the holes in the bracket as atemplate to markthe wall. Drill holes in the wall and attach the bracket to the wall using wall screws and wall
anchors if necessary. Attach the APto the bracket in the same manner as shown in the previous section.
Lock the AP
You can secure the AP using a Kensington®lock in the lock slot on the device, or you can use a security bracket and a crosshead screw or a secur-
ity screw. Security brackets and screws can be ordered separately from Extreme Networks (not available in Brazil).
Extreme Networks recommends a variety of Kensington locks. For more information, contact your sales representative.
Hardware Components
Youcan see the hardware components of the AP410C in the illustration below and read about them in the sections that follow.
Component Descriptions
Status Light
The status light conveys operational states for system power, firmware updates, Ethernet and wireless interface activity, and major alarms. The
AP410C has two status lights on the top of the chassis. At setup, this light cycles through the following sequence:
lSolid White: The power is on and the device is operational..
lSolid Amber: The device is on and is booting..
lBlinking Amber: The device is performing a firmware upgrade.
lDark: The power is off.
Light Sensor LED
The AP410C also has alight sensor on the top ofthe device.
Ethernet Ports
Two RJ45 Ethernet ports (Eth0 and Eth1) automatically negotiate half- and full-duplex connections with the connecting device. Eth0 is
100/1000/2500 BASE-T, and Eth1 is 10/100/1000 BASE-T. These ports are autosensing and adjust to straight-through and crossover standard Cat5
or better Ethernet cables automatically. The APreceives power through an Ethernet connection to the ETH1 port from PSE (power sourcing
equipment) that is compatible with the 802.3at and 802.3at standards.
Micro USB Console Port
Use the Console port to make a serial connection between your management system and the AP. When you connect to the device using the
Console port, the management station from which you connect to the device must have a VT100 emulation program, such as Tera Term Pro© (a
free terminal emulator) or Hilgraeve HyperTerminal® (provided with Windows® operating systems from XP forward).
The serial connection settings are: 9600 bits per second, 8 data bits, no parity, 1 stop bit, no flow control.
Reset Button
Use the Reset button to reset the device or restore the factory default settings. Insert a paper clip or similar tool into the Reset pinhole and press
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Mount the APon a Wall

the button. To reboot the device, press the button for 5 seconds. To return the configuration to the factory default settings, press it for at least 10
seconds. After releasing the button, the indicator light goes dark, and then glows steady amber while the firmware loads and the system per-
forms a self-test. After the software finishes loading and the AP has connected to ExtremeCloudIQ, the status indicator glows steady white.
To prevent the reset button from resetting the configuration, enter this command:
no reset-button reset-config-enable
When this command is enabled, pressing the button for 5 seconds will still reboot the AP, but pressing it for more than 10 seconds will not reset its
configuration.
Security Slot
The AP410C has a security slot for locking the device.
Extreme Networks recommends a variety of Kensington®locks. For more information, contact your sales representative.
Hardware Specifications
The following sections list radio, device, power, and environmental specifications for the AP410C.
Radio Specifications
lRadio 1: 5 GHx 2x2 band 1 and 2 + 2.4 GHz 2x2
lRadio 2: 2.4 Hz 1x1+ 5 GHz 1x1 (scanner)
lRadio 3: 5 GHz 4x4 full band or 5 GHz band 3 and 4
Operating Frequency:
l2402 - 2483.5 MHz for the 2.4 GHz radio
l5150-5850 MHz for the 5 GHz radio
Wi-Fi Channel Support
lWiFi 2.4G RX requirement: -96dBm@1Mbps
lWiFi 5G RX requirement: -93dBm@6M
Bluetooth BLE Beacon (BLE5.0)
l2402 - 2480 MHz
lFrequency Hopping Spread-spectrum (FHSS) 802.11a
l5150-5250, 5725-5850 MHz operating frequency
lOrthogonal Frequency Division Multiplexing (OFDM)
modulation
lRates (Mbps): 54, 48, 36, 24, 12, 9, 6 with auto fallback
802.11b
l2.4-2.48 GHz operating frequency
lDirect-Sequence Spread-Spectrum (DSSS) modulation
lRates (Mbps): 11, 5.5, 2.1 with auto fallback
802.11g
l2.4-2.48 GHz operating frequency
lOrthogonal Frequency Division Multiplexing (OFDM)
modulation
lRates (Mbps): 54, 48, 36, 24, 12, 9, 6 with auto fallback
802.11n
l5 GHz 5150-5250, 5725-5850 MHz operating frequency
l802.11n modulation
lRates: MCS0 - MCS7
l2x2 MIMO radio
lHT20/HT40 support (HT40 is for 5 GHz only)
lA-MPDU and A-MSDU frame aggregation
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802.11ac
l802.11ac modulation (256-QAM)
l2.4 - 2.48 GHz MCS0-9, NSS=1-2
l5150-5250, 5725-5850 MHz operating frequency
lRates: MCS0 - MCS9, NSS = 1-2
l2x2 MIMO radio
lVHT20/VHT40/VHT80 support (VT40 and VT80 for 5GHz only)
802.11ax
l5150-5250, 5725-5850 MHz operating frequency
l2.4 - 2.48 GHz operation frequency
l802.11ax modulation (1024-QAM)
lRates: MCS0 - MCS11, NSS = 1-2
lOFDMA support
l2x2 MU-MIMO
lHE20/HE40/HE80 support (HE40 and HE80 for 5GHz only)
Transmit Power and Sensitivity Specifications
Output power may be limited by regulatory requirements.
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Channel Data Rate Power (dBm)
11b 1,2,5.5,11 18
11g 54 Mbps 15
48 Mbps 16
36 Mbps 17
6 Mbps 18
HE20 MCS 0,1,2 18
MCS 3 17
MCS 4, 5 16
MCS 6,7 15
MCS 8,9 14
MCS 10,11 12
2.4 G Sensitivity
11b 1 Mbps -99
11 Mbps -90
11g 6 Mpbs -96
36 Mpbs -84
48 Mbps -80
54 Mbps -78
HE20 MCS 0 -95
MCS 1 -91
MCS 2 -89
MCS 3 -86
MCS 4 -83
MCS 5 -79
MCS 6 -77
MCS 7 -76
MCS 8 -72
MCS 9 -70
MCS 10 -67
MCS 11 -64
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Power: 2.4 GHz:
Tolerance +2/-2 dB @25°C

Mode Data Rate Power (dBm)
11a 54 Mbps 17
48 Mbps 17
36 Mbps 18
6 Mbps 19
HE20 MCS 0, 1, 2 19
MCS 3, 4 17
MCS 5, 6 16
MCS 7, 8 15
MCS 9 14
MCS 10 13
MCS 11 12
HE40 MCS 0, 1, 2 17
MCS 3, 4, 5 16
MCS 7, 15, 23 14
MCS 6, 7, 8 15
MCS 10 13
MCS 11 12
HE80 MCS 0,1,2 17
MCS 3,4,5 16
MCS 6,7,8 15
MCS 9 14
MCS 10 13
MCS 11 12
Sensitivity
11a 6 Mbps -94
36 Mbps -83
48 Mbps -79
54 Mbps -77
11n HE20 MCS 0 -94
MCS 1 -91
MCS 2 -88
MCS 3 -86
MCS 4 -82
MCS 5 -78
MCS 6 -77
MCS 7 -75
MCS 8 -71
MCS 9 -69
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AP410C Power: 5 GHz:

Mode Data Rate Power (dBm)
MCS 10 -66
MCS 11 -63
11n HE40 MCS 0 -92
MCS 1 -88
MCS 2 -86
MCS 3 -83
MCS 4 -80
MCS 5 -76
MCS 6 -74
MCS 7 -73
MCS 8 -69
MCS 9 -67
MCS 10 -63
MCS 11 -60
HE80 MCS 0 -88
MCS 1 -85
MCS 2 -83
MCS 3 -80
MCS 4 -77
MCS 5 -73
MCS 6 -71
MCS 7 -69
MCS 8 -66
MCS 9 -64
MCS 10 -60
MCS 11 -57
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Mode Data Rate Power (dBm)
11a 6 Mbps 19
36 Mbps 18
48 Mbps 16
54 Mbps 15
11n HE20 MCS 0,1, 2, 3, 4, 8, 9, 10, 11 19
MCS 13, 21 18
MCS 14, 22 16
MCS 15, 23 15
MCS 12, 16, 17, 18, 19, 20 19
11n HT40 MCS 0,1,2, 3, 4, 8 19
MCS 5, 13, 21 18
MCS 7, 15, 23 14
MCS 9, 10, 11, 12, 16 19
MCS 10 13
MCS 17, 18, 19, 20 19
HE80 MCS 0,1,2 17
MCS 3,4,5 16
MCS 6,7,8 15
MCS 9 14
MCS 10 13
MCS 11 12
Sensitivity
11a 6 Mbps -94
36 Mbps -83
48 Mbps -79
54 Mbps -77
11n HE20 MCS 0 -94
MCS 1 -91
MCS 2 -88
MCS 3 -86
MCS 4 -82
MCS 5 -78
MCS 6 -77
MCS 7 -75
MCS 8 -71
MCS 9 -69
MCS 10 -66
MCS 11 -63
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Tolerance +2/-2 dB @25° C

Mode Data Rate Power (dBm)
11n HE40 MCS 0 -92
MCS 1 -88
MCS 2 -86
MCS 3 -83
MCS 4 -80
MCS 5 -76
MCS 6 -74
MCS 7 -73
MCS 8 -69
MCS 9 -67
MCS 10 -63
MCS 11 -60
HE80 MCS 0 -88
MCS 1 -85
MCS 2 -83
MCS 3 -80
MCS 4 -77
MCS 5 -73
MCS 6 -71
MCS 7 -69
MCS 8 -66
MCS 9 -64
MCS 10 -60
MCS 11 -57
Device Specifications
lChassis dimensions: Per hardware spec: 8.07” x 8.07” x 1.46” (205 mm x 205 mm x 37 mm
lWeight: 2.61 lbs (1.18 kilograms) approximate weight
lAntennas: Four dual band and three 5 GHz single band omnidirectional antennas
lEthernet ports:
lEth0: autosensing 100/1000G BASE-T/TX Mbps, requiring Cat5 or better cable.
lEth1: autosensing 10/100/1000G BASE-T/TX Mbps, requiring Cat5 or better cable. The APreceives power through an Ethernet connection to
the ETH1 port from PSE (power sourcing equipment) that is compatible with the 802.3at and 802.3at standards.
l5.0 BLE
Antenna Gain
lWiFi 2.4 GHz: 3.9 dBi gain max
lWiFi 5 GHz: 4.7 dBi gain max
Antenna Plots
The antenna plots for the AP410C are available below. The Ethernet port location is noted on each chart.
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AP410C
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Power and Environmental Specifications
Power Specifications
lPoE input voltage range: 37-57 V
lESD Protection:8 kVcontact discharge / 15 kV air discharge
Power Consumption
lPoE: 26.7W with USB, 5V/1A, 21.7W without USB
l802.3at at Ethernet switch
lSurge Protection: 1.0 kV DM, 2 kV CM
Environmental Specifications
lOperating temperature: 32° to 104° F (0° to 40° C)
lStorage temperature: -40° to 176° F (-40° to 80° C)
lRelative Humidity: 10 to 95% RH (noncondensing)
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Regulatory Compliance Statements
The regulatory compliance statements in this section apply to Extreme Networks devices.
Japan Indoor Use
For Japan, the AP410Cis restricted for indoor use in the 5150-5350 MHz band only.
Japan Equipment VCCI-B Statement
Compliance Statement - Europe
EU Declaration of Conformity
View full CE Declaration of Compliance and this information online at www.aerohive.com/support/regulatory-compliance
Extreme Networks, Inc. declares that this device complies with the essential requirements of the Radio Eqiupment Directive 2014/53/EU.
lBulgarian [български]: [Extreme Networks] С настоящото [Extreme Networks] декларира, че този тип радиосъоръжение [AP410C] е в
съответствие с Директива 2014/53/ЕU.
lCroatian [hrvatski]: [Extreme Networks] ovime izjavljuje da je radijskaoprema tipa[AP410C] u skladu s Direktivom 2014/53/EU.
lCzech [Česky]: [Extreme Networks] Tímto [jméno výrobce] prohlašuje, že typ rádiového zařízení [AP410C] je v souladu se směrnicí
2014/53/EU.
lDanish [Dansk]: Hermed erklærer [Extreme Networks], at radioudstyrstypen [AP410C] er i overensstemmelse med direktiv 2014/53/EU.
lDutch [Nederland]Hierbij verklaar ik, [Extreme Networks], dat het type radioapparatuur [AP410C] conform is met Richtlijn 2014/53/EU.
lEnglish: Hereby, [Extreme Networks], declares that this [AP410C] is in compliance with the essential requirements and other relevant pro-
visions of Directive 2014/53/EU.
lEstonian [Eesti]: Käesolevaga deklareerib [Extreme Networks], et käesolev raadioseadme tüüp [AP410C] vastab direktiivi 2014/53/EL
nõuetele.
lFinnish [Suomi]: [Extreme Networks] vakuuttaa, että radiolaitetyyppi [AP410C] on direktiivin 2014/53/EU mukainen.
lFrench [Français]: Le soussigné, [Extreme Networks], déclare que l'équipement radioélectrique du type [AP410C] est conforme à la directive
2014/53/UE.
lGerman [Deutsch]: Hiermit erklärt [Extreme Networks], dass der Funkanlagentyp [AP410C] der Richtlinie 2014/53/EU entspricht.
lGreek [Ελληνική]: ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ [Extreme Networks] ΔΗΛΩΝΕΙ ΟΤΙ [ [AP410C] ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙΤΙΣ
ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 2014/53/EU.
lHungarian [Magyar]: [Extreme Networks] igazolja, hogy a [AP410C] típusúrádióberendezés megfelel a 2014/53/EU irányelvnek.
lItalian [Italiano]: Il fabbricante, [Extreme Networks], dichiara che il tipo di apparecchiaturaradio [AP410C] è conforme alladirettiva
2014/53/UE.
lLatvian [Latviski]: Ar šo [Extreme Networkss] deklarē, ka radioiekārta [AP410C] atbilst Direktīvai 2014/53/ES.
lLithuanian [Lietuvių]: Aš, [Extreme Networks], patvirtinu, kad radijo įrenginių tipas [AP410C] atitinka Direktyvą 2014/53/ES.
lMaltese [Malti]: B'dan, [Extreme Networks], niddikjara li dan it-tip ta' tagħmir tar-radju [[[[Undefined variable Primary.AP460C]]]] huwa kon-
formi mad-Direttiva 2014/53/UE.
lPolish [Polski]: [Extreme Networks] niniejszym oświadcza, że typ urządzenia radiowego [AP410C] jest zgodny z dyrektywą 2014/53/UE.
lPortuguese [Português]: O(a) abaixo assinado(a) [Extreme Networks] declara que o presente tipo de equipamento de rádio [AP410C] está
em conformidade com a Diretiva 2014/53/UE.
lRomanian [Romania]: Prin prezenta, [Extreme Networks] declară că tipul de echipamente radio [AP410C] este în conformitate cu Directiva
2014/53/UE.
lSlovak [Slovensky]: [Extreme Networks] týmto vyhlasuje, že rádiové zariadenie typu [AP410C] je v súlade so smernicou 2014/53/EÚ.
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