Extreme Networks ExtremeWireless AP360i ExtremeWireless... User manual

ExtremeWireless™ AP360i/e Access Points
Installation Guide
9036628-00 RevAA
April 2020
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Copyright © 2020 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
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The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
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For additional information on Extreme Networks trademarks, please see:
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Some software files have been licensed under certain open source or third-party licenses. End-
user license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
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Table of Contents
Preface...................................................................................................................................5
Text Conventions.......................................................................................................................................................... 5
Documentation and Training.................................................................................................................................. 7
Getting Help....................................................................................................................................................................7
Subscribe to Service Notifications.............................................................................................................. 7
Providing Feedback.................................................................................................................................................... 8
AP360i/e Overview............................................................................................................. 9
AP360i/e Features...................................................................................................................................................... 9
Power Source................................................................................................................................................................. 11
AP360i/e Power Tables............................................................................................................................................12
LED Indicators.............................................................................................................................................................. 12
Access Point Purchase Order Information..................................................................................................... 14
Install the Access Point......................................................................................................15
AP360i/e Box Contents...........................................................................................................................................15
Access Point Mounting Options and Bracket Information.....................................................................16
Position the Access Point before Installation................................................................................................17
Install the Access Point on a Wall or to a Flat Surface............................................................................. 17
Install the Access Point to a Flat Surface Using KT-147407-02 Flat Part and 1-Axis
Tilt Part.................................................................................................................................................................... 18
Install the Access Point to a Flat Surface Using the KT-147407-02 Flat Part, 1-axis
Tilt Part, and the KT- 150173-01 Extension Arm...................................................................................19
Install the Access Point On a Flat Surface Using the KT-150173-01 Extension Arm..........21
Install the Access Point on a Flat Surface Using the MBO-ART02 Articulating
Mounting Bracket............................................................................................................................................... 21
Install the Access Point on a Hard Vehicle Surface Using the WS-MBV-VMM
Vehicle Bracket (#32216)...............................................................................................................................23
Install the Access Point on a Pole......................................................................................................................26
Attach the Access Point to a Pole Using All Three KT-147407-02 Bracket Parts............. 27
Attach the Access Point to a Pole Using the KT-147407-02 Pole Part..................................30
Attach the Access Point to a Pole Using KT-147407-02 Pole Part and the
KT-150173-01 Extension Arm.........................................................................................................................31
Attach the Access Point to a Pole Using the KT-147407-02 Bracket Parts and the
KT-150173-01 Extension Arm....................................................................................................................... 32
Attach the Access Point to a Pole Using WS-MBO-POLE01 Bracket and MBO-
ART02 Articulating Mounting Bracket...................................................................................................34
GE and Console Connections...........................................................................................37
Cable Gland Adapter Assembly......................................................................................................................... 37
Safe Removal of the RJ45 Cable.................................................................................... 40
Antenna Configuration for External Antenna Model Access Point.............................41
ExtremeWireless™ AP360i/e Access Points iii
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Antenna socket radio mapping information................................................................................................. 41
Access Points Specifications........................................................................................... 43
Product Specifications............................................................................................................................................ 43
Regulatory Information.................................................................................................... 44
Professional Installation Instruction..................................................................................................................44
Installation personnel......................................................................................................................................44
External antenna............................................................................................................................................... 44
Installation procedure..................................................................................................................................... 45
Instructions d'installation professionnelle.............................................................................................45
Safety Guidelines....................................................................................................................................................... 45
Federal Communications Commission (FCC) Notice..............................................................................45
Industry Canada Notice..........................................................................................................................................46
Detachable Antenna Usage..................................................................................................................................47
Australia Notice.......................................................................................................................................................... 48
AU co-location MPE Statement.................................................................................................................48
Brazil Anatel Statement......................................................................................................................................... 48
Hazardous Substances............................................................................................................................................48
Supplement to Product Instructions................................................................................................................49
NCC Statement...........................................................................................................................................................49
CE Information............................................................................................................................................................50
All Operational Modes....................................................................................................................................50
European Waste Electrical and Electronic Equipment (WEEE) Notice......................................... 50
Declaration of Conformity in Languages of the European Community.......................................... 51
Index.................................................................................................................................... 53
Table of Contents
iv ExtremeWireless™ AP360i/e Access Points
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Preface
This section describes the text conventions used in this document, where you can find additional
information, and how you can provide feedback to us.
Text Conventions
Unless otherwise noted, information in this document applies to all supported environments for the
products in question. Exceptions, like command keywords associated with a specific software version,
are identified in the text.
When a feature, function, or operation pertains to a specific hardware product, the product name is
used. When features, functions, and operations are the same across an entire product family, such as
ExtremeSwitching switches or SLX routers, the product is referred to as the switch or the router.
Table 1: Notes and warnings
Icon Notice type Alerts you to...
Tip Helpful tips and notices for using the product.
Note Useful information or instructions.
Important Important features or instructions.
ExtremeWireless™ AP360i/e Access Points 5
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Table 1: Notes and warnings (continued)
Icon Notice type Alerts you to...
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
Table 2: Text
Convention Description
screen displays This typeface indicates command syntax, or represents information as
it appears on the screen.
The words enter and type When you see the word enter in this guide, you must type something,
and then press the Return or Enter key. Do not press the Return or
Enter key when an instruction simply says type.
Key names Key names are written in boldface, for example Ctrl or Esc. If you must
press two or more keys simultaneously, the key names are linked with a
plus sign (+). Example: Press Ctrl+Alt+Del
Words in italicized type Italics emphasize a point or denote new terms at the place where they
are defined in the text. Italics are also used when referring to
publication titles.
New information. In a PDF, this is searchable text.
Table 3: Command syntax
Convention Description
bold text Bold text indicates command names, keywords, and command options.
italic text Italic text indicates variable content.
[ ] Syntax components displayed within square brackets are optional.
Default responses to system prompts are enclosed in square brackets.
{ x | y | z } A choice of required parameters is enclosed in curly brackets separated
by vertical bars. You must select one of the options.
x | yA vertical bar separates mutually exclusive elements.
< > Nonprinting characters, such as passwords, are enclosed in angle
brackets.
... Repeat the previous element, for example, member[member...].
\ In command examples, the backslash indicates a “soft” line break.
When a backslash separates two lines of a command input, enter the
entire command at the prompt without the backslash.
Text Conventions Preface
6ExtremeWireless™ AP360i/e Access Points
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Documentation and Training
Find Extreme Networks product information at the following locations:
Current Product Documentation
Release Notes
Hardware/software compatibility matrices for Campus and Edge products
Supported transceivers and cables for Data Center products
Other resources, like white papers, data sheets, and case studies
Extreme Networks oers product training courses, both online and in person, as well as specialized
certifications. For details, visit www.extremenetworks.com/education/.
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
Extreme Portal
Search the GTAC (Global Technical Assistance Center) knowledge base; manage support cases and
service contracts; download software; and obtain product licensing, training, and certifications.
The Hub
A forum for Extreme Networks customers to connect with one another, answer questions, and share
ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Call GTAC
For immediate support: [phone] (toll-free in U.S. and Canada) or 1 [phone]. For the
support phone number in your country, visit: www.extremenetworks.com/support/contact
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number, or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any actions already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Subscribe to Service Notifications
You can subscribe to email notifications for product and software release announcements, Vulnerability
Notices, and Service Notifications.
1. Go to www.extremenetworks.com/support/service-notification-form.
2. Complete the form (all fields are required).
Preface Documentation and Training
ExtremeWireless™ AP360i/e Access Points 7
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3. Select the products for which you would like to receive notifications.
Note
You can modify your product selections or unsubscribe at any time.
4. Select Submit.
Providing Feedback
The Information Development team at Extreme Networks has made every eort to ensure the accuracy
and completeness of this document. We are always striving to improve our documentation and help
you work better, so we want to hear from you. We welcome all feedback, but we especially want to
know about:
•Content errors, or confusing or conflicting information.
•Improvements that would help you find relevant information in the document.
•Broken links or usability issues.
If you would like to provide feedback, you can do so in three ways:
•In a web browser, select the feedback icon and complete the online feedback form.
•Access the feedback form at https://www.extremenetworks.com/documentation-feedback/.
•Email us at [e-mail].
Provide the publication title, part number, and as much detail as possible, including the topic heading
and page number if applicable, as well as your suggestions for improvement.
Providing Feedback Preface
8ExtremeWireless™ AP360i/e Access Points
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AP360i/e Overview
AP360i/e Features on page 9
Power Source on page 11
AP360i/e Power Tables on page 12
LED Indicators on page 12
Access Point Purchase Order Information on page 14
The AP360i/e access points are outdoor model enterprise class 802.11ax access points. The “i” in AP360i
indicates that the access point comes with internal antennas and the “e” in AP360e indicates that it
comes with external antenna connectors. The access points feature a dual-band radio, one band-locked
radio WiFi radio, one bluetooth radio, four WiFi internal or external antennas, and one Bluetooth Low
Energy (BLE) antenna.
Note
The AP360i/e requires a minimum base firmware of WiNG 7.3.1.
In this document, the access point is addressed as AP360i/e wherever the procedure and general
information is applicable to both access points.
AP360i/e Features
The AP360i/e access points have the following features:
•Radios:
◦Two 802.11ax radios (one 2×2 2.4GHz and 5GHz radio, and one 2×2 5GHz radio)
◦One IoT radio (2.4GHz)
•Console port: RJ45
•Two Ethernet ports:
◦1×100/1000 Mbps auto-negotiation Ethernet port, RJ45
◦1×10/100/1000 Mbps auto-negotiation Ethernet port, RJ45
•LEDs: Six. All LEDs will be on during reset
•One rest button
•Power: PoE 802.3af (for more information on power used at 802.3af and 802.3at modes, see
AP360i/e Power Tables)
•Antennas:
◦Four WiFi internal antennas on AP360i and four WiFi external antennas on AP360e
ExtremeWireless™ AP360i/e Access Points 9
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◦One BLE internal antenna on AP360i and one BLE external antenna port on AP360e
•Temperature: -40°C to +60°C (-40°F to +140°F) @ 6000 ft.
•Enclosure: Plastic
Figure 1: AP360i access point front view
Callout Description
1 Console port and reset button cap
2 GE2
3 GE1-PoE
4 Vent
AP360i/e Features AP360i/e Overview
10 ExtremeWireless™ AP360i/e Access Points
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Figure 2: AP360e access point front view
Callout Description
1 Console port and reset button cap
2 GE2
3 GE1-PoE
4 Vent
Note
The BLE antenna on the AP360e access point comes with a dust cap. Do not remove the dust
cap until you need to install the antenna.
Power Source
The AP360i and AP360e access points have one Power over Ethernet (PoE) PD converter that supplies
power.
Power source Description
PoE Power is provided through the RJ45 Ethernet port of AP360i/e, compliant to
be powered with 802.3at and 802.3bt to provide full functionality. For reduced
functionality, use 802.3af.
AP360i/e Overview Power Source
ExtremeWireless™ AP360i/e Access Points 11
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AP360i/e Power Tables
Table 4: AP360i power table
AP360i 802.3af and 802.3at
Radio 0 (sensor) 2.4G:2×2 (23 dBm)
5G:2×2 (21 dBm)
Radio 0 (2.4G) 2×2 (23 dBm)
Radio 0 (5G–L) 2×2 (20 dBm)
Radio 1 (5G–F) 2×2 (21 dBm)
Radio 1 (5G–H) 2×2 (20 dBm)
BLE On
GPS On
Table 5: AP360e power table
AP360e 802.3af and 802.3at
Radio 0 (sensor) 2.4G:2×2 (22 dBm)
5G:2×2 (19 dBm)
Radio 0 (2.4G) 2×2 (22 dBm)
Radio 0 (5G–L) 2×2 (18 dBm)
Radio 1 (5G–F) 2×2 (19 dBm)
Radio 1 (5G–H) 2×2 (18 dBm)
BLE On
GPS On
LED Indicators
There are six LEDs located on the front face of the access point but are not visibly marked.
AP360i/e Power Tables AP360i/e Overview
12 ExtremeWireless™ AP360i/e Access Points
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Figure 3: AP360i/e LED indicators
Note
The LED icons and the status on AP360i and AP360e are the same.
Table 6: AP360i/e LED status indicators
LED icon LED color Description
Status Amber Non-operational status
Green Normal operational status
GE1 Amber 100 Mbps
Green 1000 Mbps
GE2 Amber 100 Mbps
Green 1000 Mbps
Radio 1 Amber 5G activity
Green 2.4G activity
Radio 2 Amber 5G activity
IoT (BLE) Blue Indicates BLE is enabled
AP360i/e Overview LED Indicators
ExtremeWireless™ AP360i/e Access Points 13
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Access Point Purchase Order Information
The AP360i and AP360e access points must be ordered separately, the ordering details of which are
presented in the following tables:
Table 7: AP360i purchase order information
Part number Description
AP360i-FCC Dual-radio 802.11ax, 2×2:2, dual 5G outdoor internal antenna access
point.
Domain: US and Puerto Rico
AP360i-CAN Dual-radio 802.11ax 2×2:2, dual 5G outdoor internal antenna access
point.
Domain: Canada
AP360i-WR Dual-radio 802.11ax 2×2:2, dual 5G outdoor internal antenna access
point.
Domain: EMEA and Rest of World
Table 8: AP360e purchase order information
Part number Description
AP360e-FCC Dual-radio 802.11ax 2×2:2, dual 5G outdoor external antenna access
point.
Domain: US and Puerto Rico
AP360e-CAN Dual-radio 802.11ax 2×2:2, dual 5G outdoor external antenna access
point.
Domain: Canada
AP360e-WR Dual-radio 802.11ax 2×2:2, dual 5G outdoor external antenna access
point.
Domain: EMEA and Rest of World
Access Point Purchase Order Information AP360i/e Overview
14 ExtremeWireless™ AP360i/e Access Points
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Install the Access Point
AP360i/e Box Contents on page 15
Access Point Mounting Options and Bracket Information on page 16
Position the Access Point before Installation on page 17
Install the Access Point on a Wall or to a Flat Surface on page 17
Install the Access Point on a Pole on page 26
About This Task
The access point can be installed to a flat surface such as a wall or to a pole. Refer to the purchase order
information to know more about selecting the right access point for your installation needs.
Before installing the access point:
Procedure
1. Verify the box contents.
2. Visually inspect the access point, the bracket, and any other optional accessories you have ordered
for physical damage.
If there is any damage, contact Extreme Networks Support.
3. Read and review the safety guidelines.
AP360i/e Box Contents
When you purchase the AP360i or AP360e access point, ensure that the following items are available in
the box:
•An AP360i/e Quick Reference
•One access point (AP360i or AP360e)
•One hardware bag containing:
◦One ground screw
◦One ring terminal
◦One star washer
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Access Point Mounting Options and Bracket Information
The access points can be mounted on a wall or to a pole by purchasing separate mounting brackets,
which are described in the following table:
Table 9: Mounting bracket usage
Mounting bracket and
part number
Wall install Pole install Notes
KT-147407-02 bracket Yes Yes The KT-147407-02
bracket has three parts:
• Flat part
• 1-axis tilt part
• Pole part
For attaching to a wall
or a flat surface, use the
bracket part that has
two holes on the surface
of the metal portion,
also called the flat part.
For attaching to a pole,
if the 1-axis tilt is not
required, attach the pole
part of the bracket to
the access point. If 1-axis
tilt is required, attach
the pole part of the
bracket on top of the
second wall part.
KT-150173-01 extension
arm. It can be used with
KT-147407-02 bracket
parts, to provide an
extension or a tilt
Yes. Use the
KT-147407-02 flat wall
mount part, if you need
a bracket tilt during
installation
Yes. Use the
KT-147407-02 bracket
pole part or use all three
KT-147407-02 bracket
parts
The KT-150173-01
extension arm can also
be used by itself without
the other KT-147407-02
bracket parts.
MBO-ART02 10 in. 2-
axis articulating
mounting bracket
Yes Yes. Attach the MBO-
ART02 articulating
mounting bracket to the
WS-MBO-POLE01
bracket
The wall must be strong
enough to support the
access point during
inclement weather.
Access Point Mounting Options and Bracket Information Install the Access Point
16 ExtremeWireless™ AP360i/e Access Points
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Table 9: Mounting bracket usage (continued)
Mounting bracket and
part number
Wall install Pole install Notes
WS-MBO-POLE01
bracket
No Yes. The POLE01 bracket
can only be used with
the MBO-ART02
articulating mounting
bracket
If the pole diameter is
>= 1.0 in. (25.4 mm), use
a small cable clamp. If
the pole diameter is
between 5.0 in. - 7.0 in.
(127.0 mm - 178.0 mm),
use a large cable clamp.
For any other pole
diameter, provide your
own stainless steel cable
clamp. The band must
be 0.5 in. (12.7 mm)
wide.
WS-MBV-VMM vehicle
bracket (#32216)
Yes No The VMM vehicle
bracket has four parts:
• Flat plate with
thumbscrews
•Stiener plate 1
•Stiener plate 2
• Vehicle attach
assembly plate
Note
All mounting brackets are sold separately.
Position the Access Point before Installation
When you install the access point, the vent must be on the side closest to the ground, and not above
the plastic cover. You must provide a 3.0 in. (76.2 mm) drip loop on all cables.
Note
The BLE antenna on the AP360e access point comes with a dust cap. Do not remove the dust
cap until you are ready to install the antenna.
Install the Access Point on a Wall or to a Flat Surface
You can install the access point on a flat surface such as a wall using one of the following bracket
options:
•KT-147407-02 bracket
•KT-150173-01 extension arm
Install the Access Point Position the Access Point before Installation
ExtremeWireless™ AP360i/e Access Points 17
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•MBO-ART02 10 in. 2-axis articulating mounting bracket
•WS-MBV-VMM vehicle bracket (#32216)
Note
The wall install options are applicable to both internal and external antenna model outdoor
access points.
Install the Access Point to a Flat Surface Using KT-147407-02 Flat Part and 1-Axis
Tilt Part
Before You Begin
The KT-147407-02 bracket has three bracket parts:
•Flat part
•1-axis tilt part
•Pole part
For a flat surface installation, you require the flat part and the 1-axis tilt part.
Figure 4: KT-147407-02 bracket flat part
Install the Access Point to a Flat Surface Using
KT-147407-02 Flat Part and 1-Axis Tilt Part Install the Access Point
18 ExtremeWireless™ AP360i/e Access Points
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Figure 5: KT-147407-02 bracket 1-axis tilt part
Note
The flat part and the 1-axis tilt part can be used interchangeably with the access points. You
can either attach the flat part or the 1-axis tilt part first, and the rest of the installation
procedure will not be aected by it.
The following hardware is required:
•KT-147407-02 flat part
•KT-147407-02 1-axis tilt part
•Access point
•Ten M6 hex-head screws
◦Two M6 screws to attach the KT-147407-02 flat part to the access point
◦Four M6 screws to attach the KT-147407-02 1-axis tilt part to a flat surface
◦Four M6 screws to attach the KT-147407-02 flat part to the 1-axis tilt part
Procedure
1. Using two M6 hex-head screws, attach the KT-147407-02 flat part to the access point.
2. Using the 1-axis tilt part as a template, mark and drill four holes on a wall or a flat surface.
3. Using four M6 screws, attach the 1-axis tilt part to a wall or a flat surface.
4. Align the KT-147407-02 flat part bracket inside the 1-axis tilt part, and attach it using four M6 screws.
5. Tilt the access point to a desired angle and tighten the four M6 screws to a torque of 45 in-lbs.
The tilt bracket can be adjusted from +15 degrees to –15 degrees of tilt.
Install the Access Point to a Flat Surface Using the KT-147407-02 Flat Part, 1-axis Tilt
Part, and the KT- 150173-01 Extension Arm
Before You Begin
The KT-150173-01 extension arm is used to install the access point on a flat surface, away from any
obstruction and to get a stronger antenna signal. For installations that require an extension arm, the
access point can be attached to a flat surface using the KT-147407-02 bracket parts and the
KT-150173-01 extension arm, or can be installed by only using the KT-150173-01 extension arm.
Install the Access Point
Install the Access Point to a Flat Surface Using the
KT-147407-02 Flat Part, 1-axis Tilt Part, and the KT-
150173-01 Extension Arm
ExtremeWireless™ AP360i/e Access Points 19
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Figure 6: KT-150173-01 extension arm
The following hardware is required for installation:
•KT-147407-02 flat part
•KT-147407-02 1-axis tilt part
•KT-150173-01 extension arm
•Access point
•Ten M6 hex-head screws
◦Two M6 hex-head screws to attach the flat part to the access point
◦Four M6 hex-head screws to attach the 1-axis tilt part to the flat part
◦Four M6 hex-head screws to attach the KT-150173-01 extension arm to a flat surface
•Two hex-head M12 stainless-steel screws and nuts
Procedure
1. Using two M6 screws, attach the KT-147407-02 flat part to the access point.
2. Place the KT-147407-02 flat part inside the 1-axis tilt part, and attach it using four M6 screws.
3. Using the KT-150173-01 extension arm as a template, mark four hole centers on a flat surface.
The holes must be within the semi-circular cuts of the extension arm.
4. Using two hex-head M12 stainless-steel screws and two M12 hex-head stainless-steel nuts, attach one
end of the KT-150173-01 extension arm to the 1-axis tilt part.
The screws and nuts are fastened through the two large circular holes on the KT-150173- 01 extension
arm.
Install the Access Point to a Flat Surface Using the
KT-147407-02 Flat Part, 1-axis Tilt Part, and the KT-
150173-01 Extension Arm Install the Access Point
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