ExtremeWireless AP3915e User manual

ExtremeWireless™AP3915e
FCC/ROW Install Guide
9035130-02
Published September 2018

Copyright © 2018 Extreme Networks, Inc. All rights reserved.
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Support
For product support, phone the Global Technical Assistance Center (GTAC) at 1-800-998-2408
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For product documentation online, visit: https://www.extremenetworks.com/documentation/

Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Providing Feedback to Us................................................................................................................................................ 4
Getting Help.............................................................................................................................................................................5
Extreme Networks Documentation..............................................................................................................................5
Chapter 1: Overview...................................................................................................................6
Features..................................................................................................................................................................................... 6
LED Indicators........................................................................................................................................................................ 7
Chapter 2: Installation Process...............................................................................................10
Verifying the Box Contents............................................................................................................................................ 10
Professional Installation Instructions...........................................................................................................................11
Mounting Brackets and Accessories Usage............................................................................................................12
Mounting to a Suspended/Drop ceiling................................................................................................................... 13
Mounting to a Wood Wall/Solid Flat Ceiling..........................................................................................................18
Mounting to a Junction/Gang box.............................................................................................................................23
Mounting the AP to a Beam..........................................................................................................................................24
Connecting the Power Supply..................................................................................................................................... 26
Chapter 3: Operational Description of Antenna Configuration and RF Output Power
Setting....................................................................................................................................... 27
Chapter 4: Specifications........................................................................................................28
Chapter 5: Regulatory Information....................................................................................... 29
Safety Guidelines................................................................................................................................................................29
FCC Declaration of Conformity Statement............................................................................................................29
Industry Canada Notice.................................................................................................................................................. 30
European Waste Electrical and Electronic Equipment (WEEE) Notice.................................................. 32
Hazardous Substances.....................................................................................................................................................33
Detachable Antenna Usage...........................................................................................................................................33
Declaration of Conformity in Languages of the European Community..................................................34
ExtremeWireless™ AP3915e FCC/ROW Install Guide 3

Preface
This section discusses the conventions used in this guide, ways to provide feedback, additional help, and
other Extreme Networks publications.
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New! New Content Displayed next to new content. This is searchable text within the PDF.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
ExtremeWireless™ AP3915e FCC/ROW Install Guide 4

If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short online feedback form. You can also email us directly at
[e-mail].
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
•GTAC (Global Technical Assistance Center) for Immediate Support
•Phone: [phone] (toll-free in U.S. and Canada) or [phone]. For the support
phone number in your country, visit: www.extremenetworks.com/support/contact
•Email: [e-mail]. To expedite your message, enter the product name or
model number in the subject line.
•Extreme Portal — Search the GTAC knowledge base, manage support cases and service contracts,
download software, and obtain product licensing, training, and certifications.
•The Hub — A forum for Extreme Networks customers to connect with one another, answer
questions, and share ideas and feedback. This community is monitored by Extreme Networks
employees, but is not intended to replace specific guidance from GTAC.
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Extreme Networks Documentation
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/software-licensing/.
Preface
ExtremeWireless™ AP3915e FCC/ROW Install Guide 5

1Overview
Features
LED Indicators
The AP3915e is an 802.11AC Wave 2 Access Point featuring dual 2x2:2 radios. The all-metal design
supports high operating temperatures, external antennas, and flexible mounting options for wall mount,
ceiling mount, beam, and T-bar. The AP can be powered by 802.3af or by using a 12VDC wall brick
power source.
The AP3915e comes with the following features:
•Two Radios (2.4GHz and 5GHz)
•One IoT/BLE Radio (2.4 GHz)
•RJ45 Console Port
•One RJ45, 10/100/1000 Ethernet Port (LAN1) with PoE
•LEDs: Four (see LED Indicators)
•One Reset button
•Power: PoE 802.3af; 12VDC power in connector
•Antenna Information: – Three external antennas (two dual-band antennas and one IoT/BLE antenna)
– RSPMA mount style antenna connectors External USB 2.0 port with features to support a locking
module Safety Hangar provision
•Enabled for support.
Features
The following features are present in AP3915e:
Figure 1: AP3915e Front View
Table 3: AP3915e Front View Feature
Item Description
1 USB Port
ExtremeWireless™ AP3915e FCC/ROW Install Guide 6

Figure 2: AP3915e Rear View
Table 4: AP3915e Rear View Feature
Item Description
1 - 2.4G/5G Radio
2 - GE1/PoE Use this port to power on the AP.
3 - Console RJ45 Port Console RJ45 Connector.
4 - Reset button Use a tool to access this button to reset the AP settings.
5 - Optional 12V DC Power Supply The AP can be powered on using this optional power
supply.
6 IoT/BLE Antenna Connector.
7 Kensington Lock Slot.
8 2.4/5G Radio Antenna Connector.
LED Indicators
AP3915e Access Points have LED indicators on the front of the box. The LEDs provide the status of the
access point indicating on, o,and network activity.
Overview
ExtremeWireless™ AP3915e FCC/ROW Install Guide 7

Figure 3: AP3915e Top View
Table 5: LED Indicators
Item Status Description
1 (IoT Radio)
Blue Indicates IoT application is running.
2 (5 GHz radio)
Green Radio 1, 5GHz. Indicates radio is
enabled.
3 (2.4 GHz radio)
Green Radio 2, 2.4GHz. Indicates radio is
enabled.
Overview
ExtremeWireless™ AP3915e FCC/ROW Install Guide 8

Table 5: LED Indicators (continued)
Item Status Description
4 (Status LED)
Green Indicates AP is working normally.
Amber Indicates System Failure.
Overview
ExtremeWireless™ AP3915e FCC/ROW Install Guide 9

2Installation Process
Verifying the Box Contents
Professional Installation Instructions
Mounting Brackets and Accessories Usage
Mounting to a Suspended/Drop ceiling
Mounting to a Wood Wall/Solid Flat Ceiling
Mounting to a Junction/Gang box
Mounting the AP to a Beam
Connecting the Power Supply
Follow this procedure to install AP3915e:
1Verify the box contents.
2 Review the Safety Guidelines.
3 Read the Professional Installation Instructions.
4 Mount the AP to a flat ceiling, juction/gang box, or a suspended ceiling.
Note
An optional bracket P/N 30516 (WS-MBI-WALL04 wall mounting bracket) is sold
separately. This bracket is used for mounting the AP on a flat ceiling, suspended or drop
ceiling, or junction/gang box.
5 Connect the Power Supply to the AP3915e access point.
Verifying the Box Contents
Before you install the AP3915e access point, make sure that you have all the necessary parts.
1 Verify that the box contains the following items:
Table 6: AP3915e Box Contents
Items Quantity
1 AP3915e Quick Reference Guide
1 Quick Start Card
1 WS-AP3915e-AP
1 Mounting Bracket for 802.11ac Indoor AP assembled onto the AP
2 Philips Pan-head wood screws
2 Screw-in anchors
ExtremeWireless™ AP3915e FCC/ROW Install Guide 10

2 Perform a visual inspection of the AP for any signs of physical damage. Contact Extreme Networks if
there are any signs of damage.
Note
Before mounting the AP3915e, read the Safety Guidelines.
Professional Installation Instructions
Installation Personnel
This product is designed for specific application and needs to be installed by a qualified personal who
has RF and related rule knowledge. The general user shall not attempt to install or change the setting.
Installation Location
The product shall be installed at a location where the radiating antenna can be kept 36 cm from nearby
person in normal operation condition to meet regulatory RF exposure requirement.
External Antenna
Use only the antennas which have been approved by the applicant. The nonapproved antenna(s) may
produce unwanted spurious or excessive RF transmitting power which may lead to the violation of
FCC/IC limit and is prohibited.
Installation Procedure
Warning
Please carefully select the installation position and make sure that the final output power does
not exceed the limit set force in relevant rules. The violation of the rule could lead to serious
federal penalty.
Instructions d'installation professionnelle
Installation
Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les
radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies
par l'utilisateur final.
Emplacement d'installation
En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux
radiofrequences, ce produit doit etre installe de facon a respecter une distance de 36 cm entre l'antenne
emettrice et les personnes.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 11

Antenn Externe
Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut
conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis
par FCC/IC, ce qui est interdit.
Procedure d'installation
Consulter le manuel d'utilisation.
Warning
Avertissement: Choisir avec soin la position d'installation et s'assurer que la puissance de
sortie ne depasse pas les limites en vigueur. La violation de cette regle peut conduire a de
serieuses penalites federales.
Mounting Brackets and Accessories Usage
The access point comes with the Main Mounting Bracket (#37201) attached to it. It can also be used
with various other brackets and accessories that can be purchased separately. Refer the table below for
various mounting brackets and accessories usage and specifications.
Mounting Brackets Specifications
Mounting
Bracket/
Accessory
Wall Install Ceiling Install Protrusion Ceiling Width(s) Notes
37201; Main
Mounting Bracket
Yes Yes No 15/16" This bracket
comes attached
to the access
point. Installation
methods: Wall
mount or flush
ceiling mount
with single width.
KT-135628-01
Accessory;
Requires #37201
bracket for
mounting
Yes Yes Yes 15/16" Wall mount or
protruded ceiling
mount with
single width.
WS-MBI-
DCMTR01
(#30518); Bracket
No Yes Yes 9/16", 1.5", 15/16" Protruded ceiling
mount with
varying widths.
WS-MBI-
WALL04
(#30516);
Bracket
Yes Yes No 15/16" Wall mount or
flush ceiling
mount with
single width.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 12

Mounting
Bracket/
Accessory
Wall Install Ceiling Install Protrusion Ceiling Width(s) Notes
#37210 Flat
metal easy-
attach adaptor;
Requires #37201
bracket for
mounting
Yes Yes No 15/16" Wall mount or
flush ceiling
mount with
single width or
any solid surface.
WS-MBI-
DCFLUSH
(#37211); Bracket
No Yes Yes 9/16", 1.5", 15/16" Protruded ceiling
mount with
varing widths.
Mounting to a Suspended/Drop ceiling
The AP3915e can be mounted to a suspended or drop ceiling directly using the main mounting bracket
on the t-bar. If there is a ceiling tile protrusion, add the optional T-bar adaptor to the main mounting
bracket prior to T-bar installation.
The AP can be mounted to a suspended/drop ceiling using:
1 #37201, Main Mounting Bracket to a Flat T-bar.
2 #37201, Main Mounting Bracket with adaptor KT-135628-01 to a Flat T-bar.
3 #37211, WS-MBI-DCFLUSH bracket to a Flat T-bar.
4 #30518, WS-MBI-DCMTR01.
Mounting the AP using the Main Mounting Bracket to a Flat T-bar
The AP can be mounted on a t-bar using the mian mounting bracket that is shipped with the unit.
Pre-Installation checklist:
•T-bar width can be either 9/16” (15mm) or 15/16” (24mm).
•T-bar bottom must be flat all the way across.
•T-bar minimum base thickness: N/A; must be structurally sound.
•T-bar maximum base thickness: 0.055”.
•Ceiling Tile must be flat all the way across.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 13

1 Remove the ceiling tiles, push and rotate the main mounting bracket onto the T-bar in such a way
that the center angled locking tabs of the main bracket gets attached to the T-bar.
Figure 4: Attaching the main mounting bracket to a T-bar
2 Hold the AP and rock it back and forth to ensure it is securely mounted.
3 Replace the tiles.
4 Attach the Ethernet cable’s RJ45 connector to the LAN1/GE1 port.
Mounting the AP using the Main Mounting Bracket and KT-135628-01 Adaptor
to a Flat T-bar
Mounting the AP to a suspended or drop ceiling requires the optional adaptor (Universal Mounting Kit
for WLAN APs; # KT- 135628-01). The adaptor requires a flat t-bar and fits a ceiling tile with up to a
0.35” protrusion from the bar.
Pre-Installation checklist:
•T-bar width can be either 9/16” (15mm) or 15/16” (24mm).
•T-bar bottom must be flat all the way across.
•T-bar minimum base thickness: N/A; must be structurally sound.
•T-bar maximum base thickness: 0.055”. Due to manufacturing variation some adaptors may be able
to accommodate up to 0.060”.
•Ceiling tile may protrude up to 0.3" below the T-bar.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 14

1 Attach the T-bar adaptor by lining up the small bends on the adaptor with the long raised parts on
the main bracket, pull up on the adaptor’s locking pin, and twist. Make sure the locking pin goes into
the locking pin hole on the main bracket and locks in place.
Figure 5: Attaching the adapter to the main bracket
2 Slide the T-bar holder onto the T-bar and replace the tiles to hold the adaptor onto the T-bar.
3 Hold the AP and rock it back and forth to ensure that it is securely mounted.
4 Attach the Ethernet cable’s RJ45 connector to the LAN1/GE1 port.
Mounting the AP using the WS-MBI-DCFLUSH Bracket to a Flat T-bar
The optional WS-MBI-DCFLUSH (#37211) bracket can also be used for T-bar installations without the
mounting bracket.
Pre-Installation checklist:
•T-bar width must be 9/16” (15mm), 15/16” (24mm), 1.5” (38mm).
•T-bar bottom must be flat all the way across.
•T-bar minimum base thickness: N/A; must be structurally sound.
•T-bar maximum base thickness is 0.080” (2mm).
•Ceiling tile must be flat all the way across.
•Maximum ceiling tile protrusion allowed is 0.015” (0.38mm).
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 15

1 Remove the ceiling panels around the drop ceiling T-bar rail.
Figure 6: WS-MBI-DCFLUSH Bracket
2 Open the movable sliding part of the T-bar to give the stationary and slider T-bar more space.
Figure 7: Installing the WS-MBI-DCFLUSH bracket
3 Hook the stationary end of the T-bar bracket onto the T-bar
4 Tilt the T-bar up slightly in such a way that you are holding the stationary and movable sides of the
bracket. 4 Squeeze the bracket parts together until you hear the T-bar locking tab click into place.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 16

5 Slide the T-bar ceiling mount bracket base into the back of the access point. The locking tab fits into
a groove in the outside of the AP.
Figure 8: Attaching the AP3915e unit onto the WS-MBI-DCFLUSH bracket
6 Hold the AP and rock it back and forth to ensure that it is securely mounted.
7 Attach the Ethernet cable’s RJ45 connector to the LAN1/GE1 port and place the ceiling tile back in
place.
Mounting the AP using the WS-MBI-DCMTR01 Bracket
The optional WS-MBI-DCMTR01 (#30518) bracket can also be used for T-bar installations without the
mounting bracket.
Pre-Installation checklist:
•T-bar width must be 9/16” (15mm), 15/16” (24mm), 1.5” (38mm).
•T-bar minimum base thickness: N/A; must be structurally sound.
•T-bar maximum base thickness is 0.118” (3mm).
•T-bar can have a maximum protrusion of 0.625” (15.8mm).
•Maximum protrusion of the ceiling tile can be 0.625” (15.8mm).
1 Remove the ceiling panels around the drop ceiling T-bar rail.
2 Open the movable sliding part of the T-bar to give the stationary and slider T-bar more space.
3 Hook the stationary end of the T-bar bracket onto the T-bar.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 17

4 Tilt the T-bar up slightly in such a way that you are holding the stationary and movable sides of the
bracket. 4 Squeeze the bracket parts together until you hear the T-bar locking tab click into place.
5 Slide the T-bar ceiling mount bracket base into the back of the access point. The locking tab fits into
a groove in the outside of the AP.
Figure 9: Mounting the AP3915e unit onto a WS-MBI-DCMTR01 Bracket
6 Hold the AP and rock it back and forth to ensure that it is securely mounted.
7 Attach the Ethernet cable’s RJ45 connector to the LAN1/GE1 port and place the ceiling tile back in
place.
Mounting to a Wood Wall/Solid Flat Ceiling
Mount the AP3915e to a solid surface to configure the AP.
1 #37201, Main mounting bracket that ships with the unit.
2 #30516, WS-MBI-WALL04 bracket, two Philips pan-head screws, and screw-in anchors, which must
be purchased separately.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 18

3 #37201, Main bracket with #37210, Flat Metal-Easy Attach Adaptor.
4 Philps pan-head screws directly onto the wall (not recommended).
Note
The recommended method of installation is using the Main Bracket.
Pre-installation checklist:
•The mounting surface, item, and hardware must be able to support the AP in all environmental
conditions.
•The mounting surface should be flat.
Mounting the AP to a wall using the Main Mounting bracket
The main mounting bracket (#37201) ships with the AP and can be used to mount the AP onto a wall.
This is the recommended method of installation for a wall mounting procedure.
1 Remove the mounting bracket attached to the back of the AP.
2 Use the mounting bracket as a template and mark the hole centers on the wall.
Note
The four feet of the bracket must be horizontal and pointing to the right. The flat part of
the large surface must be touching the wall.
3 Drill two holes 83mm (3.270”) apart from each other on the wall where you want to mount the AP.
4 Insert the screws through the bracket and into the holes. Use the screw-in anchors if needed.
5 Insert the Ethernet cable’s RJ45 connector into the LAN1/GE1 port.
6 Slide the AP onto the bracket’s four feet. Ensure that the AP is secured in place and tightened.
Mounting the AP to a wall using the WS-MBI-WALL04 bracket
Mounting the AP to a flat ceiling requires the WS-MBIWALL04 (#30516) bracket, two Philips Pan-head
screws, and two screw-in anchors. They must be purchases separately.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 19

1 Install the WS-MBI-WALL04 bracket onto a wall/ceiling with two screws and anchors and ensure
that the locking tab is on the top side.
Figure 10: Mounting the AP using the WS-MBI-WALL04 Bracket
•Use the WS-MBI-WALL04 as a template and mark the holes to be used to mount the AP. It is
recommended to use the holes marked "A" or "B".
•Drill the holes and attach the bracket using the screws and screw-in anchors.
Note
When using the "A" or "B" holes, if the holes are not near the corners of the bracket, you
can break o the corner to decrease the bracket's visibility once the AP is installed.
Installation Process
ExtremeWireless™ AP3915e FCC/ROW Install Guide 20