Extremewireless 31025 User manual

ExtremeWirelessTM

Access Points

Quick Reference

P/N 31025 WS-AP3912i-FCC

P/N 31026 WS-AP3912i-ROW

Notice

Legal Notices

Extreme Networks, Inc. reserves the right to make changes in specifications and

other information contained in this document and its website without prior notice.

The reader should in all cases consult representatives of Extreme Networks to

determine whether any such changes have been made.

The hardware, firmware, software or any specifications described or referred to in

this document are subject to change without notice.

Trademarks

Extreme Networks and the Extreme Networks logo are trademarks or registered

trademarks of Extreme Networks, Inc. in the United States and/or other countries.

All other names (including any product names) mentioned in this document are

the property of their respective owners and may be trademarks or registered

trademarks of their respective companies/owners.

For additional information on Extreme Networks trademarks, please see:

www.extremenetworks.com/company/legal/trademarks/

Documentation & Support

For product support, including documentation, visit: www.extremenetworks.com/

support/

Installation Video

Scan the QR code using a QR Code Reader to view the AP3912i Product

Installation Video.

Regulatory and Compliance Information

Federal Communications Commission (FCC) Notice:

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in a

residential installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a

particular installation. If this equipment does cause harmful interference to

radio or television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

.This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference received,

including interference that may cause undesired operation.

This transmitter must not be co-located or operating in conjunction with any

other antenna or transmitter.

Industry Canada Notice:

This device complies with RSS-247 of the Industry Canada Rules. Operation

is subject to the following two conditions: (1) This device may not cause

harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

Ce dispositif est conforme à la norme CNR-247 d'Industrie Canada

applicable aux appareils radio exempts de licence. Son fonctionnement est

sujet aux deux conditions suivantes: (1) le dispositif ne doit pas produire de

brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage

reçu, y compris un brouillage susceptible de provoquer un fonctionnement

indésirable.

Caution:

1 The device for operation in the band 5150-5250 MHz is only for indoor use

to reduce the potential for harmful interference to co-channel mobile

satellite systems;

2 High-power radars are allocated as primary users (i.e. priority users) of the

bands 5250-5350 MHz and 5650-5850 MHz and that these radars could

cause interference and/or damage to LE-LAN devices.

Avertissement:

1 Les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés

uniquement pour une utilisation à l’intérieur afin de réduire les risques de

brouillage préjudiciable aux systèmes de satellites mobiles utilisant les

mêmes canaux;

2 De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de

radars de haute puissance sont désignés utilisateurs principaux (c.-à-d.,

qu’ils ont la priorité) pour les bandes 5250-5350 MHz et 5650-5850 MHz

et que ces radars pourraient causer du brouillage et/ou des dommages

aux dispositifs LAN-EL.

For Mobile Device Usage

Warning: Any changes or modifications not expressly approved by

the party responsible for compliance could void the user's authority

to operate this equipment

Warning: FCC Radiation Exposure Statement: The antennas

used for this transmitter must be installed to provide a separation

distance of at least 20 cm from all persons and must not be co-

located or operating in conjunction with another antenna or

transmitter.

Warning: Radiation Exposure Statement: This equipment

complies with IC radiation exposure limits set forth for an

uncontrolled environment. This equipment should be installed and

operated with minimum distance 20cm between the radiator & your

body.

Warning: Déclaration d'exposition aux radiations: Cet

équipement est conforme aux limites d'exposition aux

rayonnements IC établies pour un environnement non contrôlé. Cet

équipement doit être installé et utilisé avec un minimum de 20cm de

distance entre la source de rayonnement et votre corps.

Safety Guidelines

This section contains notices that you must adhere to ensure your personal

safety and to prevent any damage to the equipment.

European Waste Electrical and Electronic

Equipment (WEEE) Notice

In accordance with Directive 2012/19/EU of the European Parliament on

waste electrical and electronic equipment (WEEE):

1 The symbol above indicates that separate collection of electrical and

electronic equipment is required.

2 When this product has reached the end of its serviceable life, it cannot be

disposed of as unsorted municipal waste. It must be collected and treated

separately.

3 It has been determined by the European Parliament that there are

potential negative effects on the environment and human health as a

result of the presence of hazardous substances in electrical and electronic

equipment.

4 It is the users’ responsibility to utilize the available collection system to

ensure WEEE is properly treated.

For information about the available collection system, please contact

Extreme Environmental Compliance at Green@extremenetworks.com.

Hazardous Substances

This product complies with the requirements of Directive 2011/65/EU of the

European Parliament and of the Council of 8 June 2011 on the restriction of

the use of certain hazardous substances in electrical and electronic

equipment.

Declaration of Conformity in Languages of the European Community

Hereby, Extreme Networks, Inc. declares that the radio equipment type

Wireless LAN Access Point is in compliance with Directive 1999/5/EC. The

full text of the EU declaration of conformity is available at the following

Internet address: http://www.extremenetworks.com/

Caution: The unit and all interconnected equipment must be

installed indoors within the same building, including all PoE-

powered network connections as described by Environment A of

the IEEE 802.3af standard.

Note: Changes or modifications made to this device which are not

expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

NCC Statement

低功率電波輻射性電機管理辦法

第十二條經型式認證合格之低功率射頻電機，非經許

可，公司、商號或使用者均不得擅自變更頻

率、加大功率或變更原設計之特性及功能。

第十四條低功率射頻電機之使用不得影響飛航安全及

干擾合法通信；經發現有干擾現象時，應立

即停用，並改善至無干擾時方得繼續使用。

前項合法通信，指依電信法規定作業之無線

電通信。

低功率射頻電機須忍受合法通信或工業、科

學及醫療用電波輻射性電機設備之干擾。

在5.25-5.35 秭赫頻帶內操作之無線資訊傳輸設備，限

於室內使用。

電磁波曝露量 MPE 標準值 1mW/cm2，送測產品實測值

為0.315mW/cm2

P/N 9035015-06

Installing the ExtremeWireless Indoor

AP3912i Access Point

Overview of the AP3912i

The AP3912i is a wall plate 11ac Wave 2 AP that lets you

extend your Wireless LAN and deploy local Wifi while still

providing extension for wired clients from the same

Ethernet jack. This fully-featured access point plugs into

existing Ethernet cabled wall plates. The AP provides

application visibility and control and policy support over

three radios and three wired LAN ports. Wireless and wired

traffic can be assigned application-level policy right at the

access point. The AP3912i provides flow based data

handling for the wireless and wired connections in a single

plug and play package. There is minimal or no impact to the

existing infrastructure. The pass-through port can be used

to directly expose an additional switch port from the same

jack. The PSE port provides PoE (802.3af) which allows to

directly power devices such as IP Phones and IP cameras.

The AP3912i is designed with four single-band internal

antennas for indoor use only.

The AP3912i model has the following specifications:

• Primarily designed to support wall, single and dual-gang

box installation.

• Radios: Two concurrent WiFi radios (2.4 GHz and 5 GHz)

and one additional radio that can operate as Bluetooth or

802.15.4.

•LEDs:6(Figure 2)

• Power: 802.3at (PoE+) compliant for full functionality.

802.3af is supported with reduced functionality.

• The AP3912i supports the 802.11ac and 802.11n wireless

standards, with full backward compatibility with legacy

802.11abg.

• The AP3912i interoperates fully with Wireless LAN,

including support for VoWLAN, branch office mode,

guest services, RTLS, availability, and mobility.

• Enabled for ExtremeCloud support.

For detailed installation information about the AP3912i, see

the ExtremeWireless AP3912i Installation Guide.

Uplink and Power Connections

The AP3912i uses Power over Ethernet (PoE) as follows:

The AP has three client ports (P1. P2 and P3/PSE). These

client ports let users connect wired clients, such as laptops

and printers, to the network. The PSE power on P3 is

enabled only if LAN 1 is powered using 802.3at.

When the PSE is enabled, 802.3af PoE devices, such as IP

cameras, can be powered from P3.

The pass-through port (blue connector) in Figure 1 and

Figure 4 allow direct connection to a second switch port.

Note: The AP3912i requires a minimum base firmware of

10.21.01.

Table 1 Power Sources

Power Source Description

LAN 1 - uplink PoE

port

LAN 1 may be connected using an

802.3at or 802.3af switch port

PoE 802.3at Power is enabled on the PSE Client port

and the PSE LED is green.

PoE 802.3af Power is disabled on the PSE Client port

and the LED is off (not green).

The Reset button (Figure 1) is to the right of the power

connections.

Figure 1 Power Connections and Reset Button

LEDs

LEDs are located on one side of the AP.

Figure 2 LEDs on Side of AP

Verifying the AP3912i Box Contents

Verify the contents of the box as listed in the following

table:

Mounting and Connecting the AP3912i

Use these instructions as guidelines for mounting and

connecting the AP3912i easily and safely.

Attach the AP3912i to an indoor wall or junction/gang box.

The wall plate bracket is included with the AP box contents.

Note: LAN connectors with shrouds will not fit into the

ports. Remove the shroud or use an optional jumper cable.

Status Radio 2 (2.4 GHz)

LAN 1 (Ethernet 1) PSE Client Port

Radio 1 (5 GHz) IoT (BLE or 802.15.4)

Table 2 Contents of the AP3912i Box

Quantity Item

1AP3912iQuickReference

1 ExtremeCloud Quick Start Card

1 WS-AP3912i AP

1 Wall plate bracket (includes Security Torx captive

screw)

The following hardware is included:

2 Screw-in wall anchors

2 Pan-head machine screws

2 Flat-head wood screws

1 Security Torx key (size T10)

Note: Before mounting the AP3912i, read the Safety

Guidelines section.

The AP mounting bracket is designed for single and dual-

gang box configurations. For wider installations, you can

either adapt the existing bracket or opt to wall-mount the

AP.

You also have the option to additionally purchase the WS-

MBI-WALL05 bracket (#30521). The WALL05 bracket is

designed for wall, junction/gang box, and table

configurations. The WS-MBI-WALL05 bracket can be used:

• Without a hole in the wall.

• On a table.

• To physically secure the LAN cable when AP3912i is

installed on a wall without a hole.

For information about WALL05 bracket configuration, see

the ExtremeWireless AP3912i Installation Guide.

Figure 3 Mounting Bracket

Mounting the AP3912i to a Wall

1 Using the mounting bracket (Figure 3) as a guide,

choose a location where it is feasible to place the AP’s

center. The location must allow the LAN cables to come

out of the wall within the large rectangular hole. Place

the bracket against the wall. (The captive screw will be

used to lock the AP in place.) Decide which two holes to

use to mount the bracket. We recommend that the two

holes be on opposite sides of the large center opening.

2 Mark the two hole centers.

3 For drywall/plasterboard walls, drill two holes using a

drill bit of 1/4” or 6mm diameter.

4 For drywall/plasterboard walls, screw the plastic anchors

into the holes.

5 Attach the wall plate bracket using the two wood screws.

Torque the screw to 7.0 in-lbs.

6 Connect the LAN cable from the wall and attach the AP

to the mounting bracket, as described below.

Mounting to a Junction/Gang Box

1 Place the bracket over the junction box with the captive

screw on the left side (Figure 3) and the large, flat plate

against the wall. The bracket should be attached to a

vertical surface.

Tab le 3

Number Description

1 AP mounting tabs

2 Security Torx captive screw

2 Align two of the bracket holes with two of the box’s

holes. Use bracket holes that are closest to the center of

the bracket. Make sure that the entire box is covered by

the bracket.

3 Using the two pan head machine screws, attach the

bracket to the box using the aligned holes. Torque the

screws to 9.0 in-lbs.

4 Connect the power through the bracket to the AP, and

attach the AP to the mounting bracket, as described

below.

Figure 4 Back View

Connecting the AP to the Network

Connect the building LAN 1 wire (either PoE+ at or PoE af)

to the black RJ-45 connector using short patch cables.

Alternatively, connect using the associated punch-down

block. The connector and punch-down block are located on

the rear of the AP.

Additionally, you can connect the pass-through cable to the

blue connector (top) on the back of the AP.

If you are using the punch-down block, use a punch down

tool with a 110 blade. For information about pin colors, see

the ExtremeWireless AP3912i Installation Guide.

Mounting the AP to the Bracket

1 Line up the AP holes (see the arrows in Figure 4) on the

rear with the two "L" shaped angled tabs near the right

side of the bracket (Figure 3, item #1).

2 Insert the “L” tabs into the holes and rotate the AP until it

is parallel to the back of the attachment surface.

3 Slide the AP approximately 1/4” to the left on the two

bracket tabs.

4 Attach and tighten the security torx screw (Figure 3) to

the AP so that the AP is attached to the bracket. Torque

the screw to 7.0 in-lbs.

Caution: Make sure that the wires are punched down professionally.

Otherwise the LAN 1 link speed will be dropped to 100 Mbps,

instead of 1000 Mbps.

Installing the ExtremeWireless Indoor

AP3912i Access Point

Overview of the AP3912i

The AP3912i is a wall plate 11ac Wave 2 AP that lets you

extend your Wireless LAN and deploy local Wifi while still

providing extension for wired clients from the same

Ethernet jack. This fully-featured access point plugs into

existing Ethernet cabled wall plates. The AP provides

application visibility and control and policy support over

three radios and three wired LAN ports. Wireless and wired

traffic can be assigned application-level policy right at the

access point. The AP3912i provides flow based data

handling for the wireless and wired connections in a single

plug and play package. There is minimal or no impact to the

existing infrastructure. The pass-through port can be used

to directly expose an additional switch port from the same

jack. The PSE port provides PoE (802.3af) which allows to

directly power devices such as IP Phones and IP cameras.

The AP3912i is designed with four single-band internal

antennas for indoor use only.

The AP3912i model has the following specifications:

• Primarily designed to support wall, single and dual-gang

box installation.

• Radios: Two concurrent WiFi radios (2.4 GHz and 5 GHz)

and one additional radio that can operate as Bluetooth or

802.15.4.

•LEDs:6(Figure 2)

• Power: 802.3at (PoE+) compliant for full functionality.

802.3af is supported with reduced functionality.

• The AP3912i supports the 802.11ac and 802.11n wireless

standards, with full backward compatibility with legacy

802.11abg.

• The AP3912i interoperates fully with Wireless LAN,

including support for VoWLAN, branch office mode,

guest services, RTLS, availability, and mobility.

• Enabled for ExtremeCloud support.

For detailed installation information about the AP3912i, see

the ExtremeWireless AP3912i Installation Guide.

Uplink and Power Connections

The AP3912i uses Power over Ethernet (PoE) as follows:

The AP has three client ports (P1. P2 and P3/PSE). These

client ports let users connect wired clients, such as laptops

and printers, to the network. The PSE power on P3 is

enabled only if LAN 1 is powered using 802.3at.

When the PSE is enabled, 802.3af PoE devices, such as IP

cameras, can be powered from P3.

The pass-through port (blue connector) in Figure 1 and

Figure 4 allow direct connection to a second switch port.

Note: The AP3912i requires a minimum base firmware of

10.21.01.

Table 1 Power Sources

Power Source Description

LAN 1 - uplink PoE

port

LAN 1 may be connected using an

802.3at or 802.3af switch port

PoE 802.3at Power is enabled on the PSE Client port

and the PSE LED is green.

PoE 802.3af Power is disabled on the PSE Client port

and the LED is off (not green).

The Reset button (Figure 1) is to the right of the power

connections.

Figure 1 Power Connections and Reset Button

LEDs

LEDs are located on one side of the AP.

Figure 2 LEDs on Side of AP

Verifying the AP3912i Box Contents

Verify the contents of the box as listed in the following

table:

Mounting and Connecting the AP3912i

Use these instructions as guidelines for mounting and

connecting the AP3912i easily and safely.

Attach the AP3912i to an indoor wall or junction/gang box.

The wall plate bracket is included with the AP box contents.

Note: LAN connectors with shrouds will not fit into the

ports. Remove the shroud or use an optional jumper cable.

Status Radio 2 (2.4 GHz)

LAN 1 (Ethernet 1) PSE Client Port

Radio 1 (5 GHz) IoT (BLE or 802.15.4)

Table 2 Contents of the AP3912i Box

Quantity Item

1AP3912iQuickReference

1 ExtremeCloud Quick Start Card

1 WS-AP3912i AP

1 Wall plate bracket (includes Security Torx captive

screw)

The following hardware is included:

2 Screw-in wall anchors

2 Pan-head machine screws

2 Flat-head wood screws

1 Security Torx key (size T10)

Note: Before mounting the AP3912i, read the Safety

Guidelines section.

The AP mounting bracket is designed for single and dual-

gang box configurations. For wider installations, you can

either adapt the existing bracket or opt to wall-mount the

AP.

You also have the option to additionally purchase the WS-

MBI-WALL05 bracket (#30521). The WALL05 bracket is

designed for wall, junction/gang box, and table

configurations. The WS-MBI-WALL05 bracket can be used:

• Without a hole in the wall.

• On a table.

• To physically secure the LAN cable when AP3912i is

installed on a wall without a hole.

For information about WALL05 bracket configuration, see

the ExtremeWireless AP3912i Installation Guide.

Figure 3 Mounting Bracket

Mounting the AP3912i to a Wall

1 Using the mounting bracket (Figure 3) as a guide,

choose a location where it is feasible to place the AP’s

center. The location must allow the LAN cables to come

out of the wall within the large rectangular hole. Place

the bracket against the wall. (The captive screw will be

used to lock the AP in place.) Decide which two holes to

use to mount the bracket. We recommend that the two

holes be on opposite sides of the large center opening.

2 Mark the two hole centers.

3 For drywall/plasterboard walls, drill two holes using a

drill bit of 1/4” or 6mm diameter.

4 For drywall/plasterboard walls, screw the plastic anchors

into the holes.

5 Attach the wall plate bracket using the two wood screws.

Torque the screw to 7.0 in-lbs.

6 Connect the LAN cable from the wall and attach the AP

to the mounting bracket, as described below.

Mounting to a Junction/Gang Box

1 Place the bracket over the junction box with the captive

screw on the left side (Figure 3) and the large, flat plate

against the wall. The bracket should be attached to a

vertical surface.

Tab le 3

Number Description

1 AP mounting tabs

2 Security Torx captive screw

2 Align two of the bracket holes with two of the box’s

holes. Use bracket holes that are closest to the center of

the bracket. Make sure that the entire box is covered by

the bracket.

3 Using the two pan head machine screws, attach the

bracket to the box using the aligned holes. Torque the

screws to 9.0 in-lbs.

4 Connect the power through the bracket to the AP, and

attach the AP to the mounting bracket, as described

below.

Figure 4 Back View

Connecting the AP to the Network

Connect the building LAN 1 wire (either PoE+ at or PoE af)

to the black RJ-45 connector using short patch cables.

Alternatively, connect using the associated punch-down

block. The connector and punch-down block are located on

the rear of the AP.

Additionally, you can connect the pass-through cable to the

blue connector (top) on the back of the AP.

If you are using the punch-down block, use a punch down

tool with a 110 blade. For information about pin colors, see

the ExtremeWireless AP3912i Installation Guide.

Mounting the AP to the Bracket

1 Line up the AP holes (see the arrows in Figure 4) on the

rear with the two "L" shaped angled tabs near the right

side of the bracket (Figure 3, item #1).

2 Insert the “L” tabs into the holes and rotate the AP until it

is parallel to the back of the attachment surface.

3 Slide the AP approximately 1/4” to the left on the two

bracket tabs.

4 Attach and tighten the security torx screw (Figure 3) to

the AP so that the AP is attached to the bracket. Torque

the screw to 7.0 in-lbs.

Caution: Make sure that the wires are punched down professionally.

Otherwise the LAN 1 link speed will be dropped to 100 Mbps,

instead of 1000 Mbps.

Installing the ExtremeWireless Indoor

AP3912i Access Point

Overview of the AP3912i

The AP3912i is a wall plate 11ac Wave 2 AP that lets you

extend your Wireless LAN and deploy local Wifi while still

providing extension for wired clients from the same

Ethernet jack. This fully-featured access point plugs into

existing Ethernet cabled wall plates. The AP provides

application visibility and control and policy support over

three radios and three wired LAN ports. Wireless and wired

traffic can be assigned application-level policy right at the

access point. The AP3912i provides flow based data

handling for the wireless and wired connections in a single

plug and play package. There is minimal or no impact to the

existing infrastructure. The pass-through port can be used

to directly expose an additional switch port from the same

jack. The PSE port provides PoE (802.3af) which allows to

directly power devices such as IP Phones and IP cameras.

The AP3912i is designed with four single-band internal

antennas for indoor use only.

The AP3912i model has the following specifications:

• Primarily designed to support wall, single and dual-gang

box installation.

• Radios: Two concurrent WiFi radios (2.4 GHz and 5 GHz)

and one additional radio that can operate as Bluetooth or

802.15.4.

•LEDs:6(Figure 2)

• Power: 802.3at (PoE+) compliant for full functionality.

802.3af is supported with reduced functionality.

• The AP3912i supports the 802.11ac and 802.11n wireless

standards, with full backward compatibility with legacy

802.11abg.

• The AP3912i interoperates fully with Wireless LAN,

including support for VoWLAN, branch office mode,

guest services, RTLS, availability, and mobility.

• Enabled for ExtremeCloud support.

For detailed installation information about the AP3912i, see

the ExtremeWireless AP3912i Installation Guide.

Uplink and Power Connections

The AP3912i uses Power over Ethernet (PoE) as follows:

The AP has three client ports (P1. P2 and P3/PSE). These

client ports let users connect wired clients, such as laptops

and printers, to the network. The PSE power on P3 is

enabled only if LAN 1 is powered using 802.3at.

When the PSE is enabled, 802.3af PoE devices, such as IP

cameras, can be powered from P3.

The pass-through port (blue connector) in Figure 1 and

Figure 4 allow direct connection to a second switch port.

Note: The AP3912i requires a minimum base firmware of

10.21.01.

Table 1 Power Sources

Power Source Description

LAN 1 - uplink PoE

port

LAN 1 may be connected using an

802.3at or 802.3af switch port

PoE 802.3at Power is enabled on the PSE Client port

and the PSE LED is green.

PoE 802.3af Power is disabled on the PSE Client port

and the LED is off (not green).

The Reset button (Figure 1) is to the right of the power

connections.

Figure 1 Power Connections and Reset Button

LEDs

LEDs are located on one side of the AP.

Figure 2 LEDs on Side of AP

Verifying the AP3912i Box Contents

Verify the contents of the box as listed in the following

table:

Mounting and Connecting the AP3912i

Use these instructions as guidelines for mounting and

connecting the AP3912i easily and safely.

Attach the AP3912i to an indoor wall or junction/gang box.

The wall plate bracket is included with the AP box contents.

Note: LAN connectors with shrouds will not fit into the

ports. Remove the shroud or use an optional jumper cable.

Status Radio 2 (2.4 GHz)

LAN 1 (Ethernet 1) PSE Client Port

Radio 1 (5 GHz) IoT (BLE or 802.15.4)

Table 2 Contents of the AP3912i Box

Quantity Item

1AP3912iQuickReference

1 ExtremeCloud Quick Start Card

1 WS-AP3912i AP

1 Wall plate bracket (includes Security Torx captive

screw)

The following hardware is included:

2 Screw-in wall anchors

2 Pan-head machine screws

2 Flat-head wood screws

1 Security Torx key (size T10)

Note: Before mounting the AP3912i, read the Safety

Guidelines section.

The AP mounting bracket is designed for single and dual-

gang box configurations. For wider installations, you can

either adapt the existing bracket or opt to wall-mount the

AP.

You also have the option to additionally purchase the WS-

MBI-WALL05 bracket (#30521). The WALL05 bracket is

designed for wall, junction/gang box, and table

configurations. The WS-MBI-WALL05 bracket can be used:

• Without a hole in the wall.

• On a table.

• To physically secure the LAN cable when AP3912i is

installed on a wall without a hole.

For information about WALL05 bracket configuration, see

the ExtremeWireless AP3912i Installation Guide.

Figure 3 Mounting Bracket

Mounting the AP3912i to a Wall

1 Using the mounting bracket (Figure 3) as a guide,

choose a location where it is feasible to place the AP’s

center. The location must allow the LAN cables to come

out of the wall within the large rectangular hole. Place

the bracket against the wall. (The captive screw will be

used to lock the AP in place.) Decide which two holes to

use to mount the bracket. We recommend that the two

holes be on opposite sides of the large center opening.

2 Mark the two hole centers.

3 For drywall/plasterboard walls, drill two holes using a

drill bit of 1/4” or 6mm diameter.

4 For drywall/plasterboard walls, screw the plastic anchors

into the holes.

5 Attach the wall plate bracket using the two wood screws.

Torque the screw to 7.0 in-lbs.

6 Connect the LAN cable from the wall and attach the AP

to the mounting bracket, as described below.

Mounting to a Junction/Gang Box

1 Place the bracket over the junction box with the captive

screw on the left side (Figure 3) and the large, flat plate

against the wall. The bracket should be attached to a

vertical surface.

Tab le 3

Number Description

1 AP mounting tabs

2 Security Torx captive screw

2 Align two of the bracket holes with two of the box’s

holes. Use bracket holes that are closest to the center of

the bracket. Make sure that the entire box is covered by

the bracket.

3 Using the two pan head machine screws, attach the

bracket to the box using the aligned holes. Torque the

screws to 9.0 in-lbs.

4 Connect the power through the bracket to the AP, and

attach the AP to the mounting bracket, as described

below.

Figure 4 Back View

Connecting the AP to the Network

Connect the building LAN 1 wire (either PoE+ at or PoE af)

to the black RJ-45 connector using short patch cables.

Alternatively, connect using the associated punch-down

block. The connector and punch-down block are located on

the rear of the AP.

Additionally, you can connect the pass-through cable to the

blue connector (top) on the back of the AP.

If you are using the punch-down block, use a punch down

tool with a 110 blade. For information about pin colors, see

the ExtremeWireless AP3912i Installation Guide.

Mounting the AP to the Bracket

1 Line up the AP holes (see the arrows in Figure 4) on the

rear with the two "L" shaped angled tabs near the right

side of the bracket (Figure 3, item #1).

2 Insert the “L” tabs into the holes and rotate the AP until it

is parallel to the back of the attachment surface.

3 Slide the AP approximately 1/4” to the left on the two

bracket tabs.

4 Attach and tighten the security torx screw (Figure 3) to

the AP so that the AP is attached to the bracket. Torque

the screw to 7.0 in-lbs.

Caution: Make sure that the wires are punched down professionally.

Otherwise the LAN 1 link speed will be dropped to 100 Mbps,

instead of 1000 Mbps.

Installing the ExtremeWireless Indoor

AP3912i Access Point

Overview of the AP3912i

The AP3912i is a wall plate 11ac Wave 2 AP that lets you

extend your Wireless LAN and deploy local Wifi while still

providing extension for wired clients from the same

Ethernet jack. This fully-featured access point plugs into

existing Ethernet cabled wall plates. The AP provides

application visibility and control and policy support over

three radios and three wired LAN ports. Wireless and wired

traffic can be assigned application-level policy right at the

access point. The AP3912i provides flow based data

handling for the wireless and wired connections in a single

plug and play package. There is minimal or no impact to the

existing infrastructure. The pass-through port can be used

to directly expose an additional switch port from the same

jack. The PSE port provides PoE (802.3af) which allows to

directly power devices such as IP Phones and IP cameras.

The AP3912i is designed with four single-band internal

antennas for indoor use only.

The AP3912i model has the following specifications:

• Primarily designed to support wall, single and dual-gang

box installation.

• Radios: Two concurrent WiFi radios (2.4 GHz and 5 GHz)

and one additional radio that can operate as Bluetooth or

802.15.4.

•LEDs:6(Figure 2)

• Power: 802.3at (PoE+) compliant for full functionality.

802.3af is supported with reduced functionality.

• The AP3912i supports the 802.11ac and 802.11n wireless

standards, with full backward compatibility with legacy

802.11abg.

• The AP3912i interoperates fully with Wireless LAN,

including support for VoWLAN, branch office mode,

guest services, RTLS, availability, and mobility.

• Enabled for ExtremeCloud support.

For detailed installation information about the AP3912i, see

the ExtremeWireless AP3912i Installation Guide.

Uplink and Power Connections

The AP3912i uses Power over Ethernet (PoE) as follows:

The AP has three client ports (P1. P2 and P3/PSE). These

client ports let users connect wired clients, such as laptops

and printers, to the network. The PSE power on P3 is

enabled only if LAN 1 is powered using 802.3at.

When the PSE is enabled, 802.3af PoE devices, such as IP

cameras, can be powered from P3.

The pass-through port (blue connector) in Figure 1 and

Figure 4 allow direct connection to a second switch port.

Note: The AP3912i requires a minimum base firmware of

10.21.01.

Table 1 Power Sources

Power Source Description

LAN 1 - uplink PoE

port

LAN 1 may be connected using an

802.3at or 802.3af switch port

PoE 802.3at Power is enabled on the PSE Client port

and the PSE LED is green.

PoE 802.3af Power is disabled on the PSE Client port

and the LED is off (not green).

The Reset button (Figure 1) is to the right of the power

connections.

Figure 1 Power Connections and Reset Button

LEDs

LEDs are located on one side of the AP.

Figure 2 LEDs on Side of AP

Verifying the AP3912i Box Contents

Verify the contents of the box as listed in the following

table:

Mounting and Connecting the AP3912i

Use these instructions as guidelines for mounting and

connecting the AP3912i easily and safely.

Attach the AP3912i to an indoor wall or junction/gang box.

The wall plate bracket is included with the AP box contents.

Note: LAN connectors with shrouds will not fit into the

ports. Remove the shroud or use an optional jumper cable.

Status Radio 2 (2.4 GHz)

LAN 1 (Ethernet 1) PSE Client Port

Radio 1 (5 GHz) IoT (BLE or 802.15.4)

Table 2 Contents of the AP3912i Box

Quantity Item

1AP3912iQuickReference

1 ExtremeCloud Quick Start Card

1 WS-AP3912i AP

1 Wall plate bracket (includes Security Torx captive

screw)

The following hardware is included:

2 Screw-in wall anchors

2 Pan-head machine screws

2 Flat-head wood screws

1 Security Torx key (size T10)

Note: Before mounting the AP3912i, read the Safety

Guidelines section.

The AP mounting bracket is designed for single and dual-

gang box configurations. For wider installations, you can

either adapt the existing bracket or opt to wall-mount the

AP.

You also have the option to additionally purchase the WS-

MBI-WALL05 bracket (#30521). The WALL05 bracket is

designed for wall, junction/gang box, and table

configurations. The WS-MBI-WALL05 bracket can be used:

• Without a hole in the wall.

• On a table.

• To physically secure the LAN cable when AP3912i is

installed on a wall without a hole.

For information about WALL05 bracket configuration, see

the ExtremeWireless AP3912i Installation Guide.

Figure 3 Mounting Bracket

Mounting the AP3912i to a Wall

1 Using the mounting bracket (Figure 3) as a guide,

choose a location where it is feasible to place the AP’s

center. The location must allow the LAN cables to come

out of the wall within the large rectangular hole. Place

the bracket against the wall. (The captive screw will be

used to lock the AP in place.) Decide which two holes to

use to mount the bracket. We recommend that the two

holes be on opposite sides of the large center opening.

2 Mark the two hole centers.

3 For drywall/plasterboard walls, drill two holes using a

drill bit of 1/4” or 6mm diameter.

4 For drywall/plasterboard walls, screw the plastic anchors

into the holes.

5 Attach the wall plate bracket using the two wood screws.

Torque the screw to 7.0 in-lbs.

6 Connect the LAN cable from the wall and attach the AP

to the mounting bracket, as described below.

Mounting to a Junction/Gang Box

1 Place the bracket over the junction box with the captive

screw on the left side (Figure 3) and the large, flat plate

against the wall. The bracket should be attached to a

vertical surface.

Tab le 3

Number Description

1 AP mounting tabs

2 Security Torx captive screw

2 Align two of the bracket holes with two of the box’s

holes. Use bracket holes that are closest to the center of

the bracket. Make sure that the entire box is covered by

the bracket.

3 Using the two pan head machine screws, attach the

bracket to the box using the aligned holes. Torque the

screws to 9.0 in-lbs.

4 Connect the power through the bracket to the AP, and

attach the AP to the mounting bracket, as described

below.

Figure 4 Back View

Connecting the AP to the Network

Connect the building LAN 1 wire (either PoE+ at or PoE af)

to the black RJ-45 connector using short patch cables.

Alternatively, connect using the associated punch-down

block. The connector and punch-down block are located on

the rear of the AP.

Additionally, you can connect the pass-through cable to the

blue connector (top) on the back of the AP.

If you are using the punch-down block, use a punch down

tool with a 110 blade. For information about pin colors, see

the ExtremeWireless AP3912i Installation Guide.

Mounting the AP to the Bracket

1 Line up the AP holes (see the arrows in Figure 4) on the

rear with the two "L" shaped angled tabs near the right

side of the bracket (Figure 3, item #1).

2 Insert the “L” tabs into the holes and rotate the AP until it

is parallel to the back of the attachment surface.

3 Slide the AP approximately 1/4” to the left on the two

bracket tabs.

4 Attach and tighten the security torx screw (Figure 3) to

the AP so that the AP is attached to the bracket. Torque

the screw to 7.0 in-lbs.

Caution: Make sure that the wires are punched down professionally.

Otherwise the LAN 1 link speed will be dropped to 100 Mbps,

instead of 1000 Mbps.