ExtremeWireless AP3917i/e User manual

ExtremeWireless™AP3917i/e
FCC/ROW Installation Guide
9035166
Published January 2018

Copyright © 2018 Extreme Networks, Inc. All rights reserved.
Legal Notice
Extreme Networks, Inc. reserves the right to make changes in specifications and other information
contained in this document and its website without prior notice. The reader should in all cases
consult representatives of Extreme Networks to determine whether any such changes have been
made.
The hardware, firmware, software or any specifications described or referred to in this document
are subject to change without notice.
Trademarks
Extreme Networks and the Extreme Networks logo are trademarks or registered trademarks of
Extreme Networks, Inc. in the United States and/or other countries.
All other names (including any product names) mentioned in this document are the property of
their respective owners and may be trademarks or registered trademarks of their respective
companies/owners.
For additional information on Extreme Networks trademarks, please see:
www.extremenetworks.com/company/legal/trademarks
Software Licensing
Some software files have been licensed under certain open source or third-party licenses. End-
user license agreements and open source declarations can be found at:
www.extremenetworks.com/support/policies/software-licensing
Support
For product support, phone the Global Technical Assistance Center (GTAC) at 1-800-998-2408
(toll-free in U.S. and Canada) or [phone]. For the support phone number in other
countries, visit: http://www.extremenetworks.com/support/contact/
For product documentation online, visit: https://www.extremenetworks.com/documentation/

Table of Contents
Preface.........................................................................................................................................4
Text Conventions...................................................................................................................................................................4
Platform-Dependent Conventions................................................................................................................................4
Providing Feedback to Us.................................................................................................................................................5
Getting Help.............................................................................................................................................................................5
Extreme Networks Documentation............................................................................................................................. 6
Chapter 1: Overview...................................................................................................................7
Features..................................................................................................................................................................................... 7
LED Indicators........................................................................................................................................................................ 9
Chapter 2: Hardware Mounting and Installation..................................................................10
Verifying the Box Contents............................................................................................................................................ 10
Positioning the AP for Installation................................................................................................................................11
Mounting the AP3917i/e to a Wall or Solid Surface.............................................................................................11
Mounting the AP3917i/e to a Pole...............................................................................................................................14
Mounting the AP3917i/e Using Extension Arm.....................................................................................................16
Installing External Antennas...........................................................................................................................................17
Connecting the AP3917i/e to a Power Source......................................................................................................17
LAN/Console Connections............................................................................................................................................. 17
Professional Installation Instruction.......................................................................................................................... 20
Chapter 3: Specifications........................................................................................................22
Chapter 4: Regulatory Information.......................................................................................24
Safety Guidelines................................................................................................................................................................24
FCC Declaration of Conformity Statement........................................................................................................... 24
FCC Radiation Exposure Statement..........................................................................................................................25
Industry Canada Notice...................................................................................................................................................25
European Waste Electrical and Electronic Equipment (WEEE) Notice.................................................. 28
Hazardous Substances.................................................................................................................................................... 29
NCC Statements..................................................................................................................................................................29
Declaration of Conformity in Languages of the European Community................................................. 30
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 3

Preface
Text Conventions
The following tables list text conventions that are used throughout this guide.
Table 1: Notice Icons
Icon Notice Type Alerts you to...
General Notice Helpful tips and notices for using the product.
Note Important features or instructions.
Caution Risk of personal injury, system damage, or loss of data.
Warning Risk of severe personal injury.
New This command or section is new for this release.
Table 2: Text Conventions
Convention Description
Screen displays This typeface indicates command syntax, or represents information as it appears on the
screen.
The words enter and
type
When you see the word “enter” in this guide, you must type something, and then press
the Return or Enter key. Do not press the Return or Enter key when an instruction
simply says “type.”
[Key] names Key names are written with brackets, such as [Return] or [Esc]. If you must press two
or more keys simultaneously, the key names are linked with a plus sign (+). Example:
Press [Ctrl]+[Alt]+[Del]
Words in italicized type Italics emphasize a point or denote new terms at the place where they are defined in
the text. Italics are also used when referring to publication titles.
Platform-Dependent Conventions
Unless otherwise noted, all information applies to all platforms supported by ExtremeXOS®software,
which are the following:
•ExtremeSwitching®switches
•Summit®switches
•SummitStack™
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 4

When a feature or feature implementation applies to specific platforms, the specific platform is noted in
the heading for the section describing that implementation in the ExtremeXOS command
documentation (see the Extreme Documentation page at http://
documentation.extremenetworks.com). In many cases, although the command is available on all
platforms, each platform uses specific keywords. These keywords specific to each platform are shown in
the Syntax Description and discussed in the Usage Guidelines sections.
Providing Feedback to Us
We are always striving to improve our documentation and help you work better, so we want to hear
from you! We welcome all feedback but especially want to know about:
•Content errors or confusing or conflicting information.
•Ideas for improvements to our documentation so you can find the information you need faster.
•Broken links or usability issues.
If you would like to provide feedback to the Extreme Networks Information Development team about
this document, please contact us using our short online feedback form. You can also email us directly at
[e-mail].
Getting Help
If you require assistance, contact Extreme Networks using one of the following methods:
•GTAC (Global Technical Assistance Center) for Immediate Support
•Phone: [phone] (toll-free in U.S. and Canada) or [phone]. For the support
phone number in your country, visit: www.extremenetworks.com/support/contact
•Email: [e-mail]. To expedite your message, enter the product name or
model number in the subject line.
•Extreme Portal — Search the GTAC knowledgebase, manage support cases and service contracts,
download software, and obtain product licensing, training, and certifications.
•The Hub — A forum for Extreme customers to connect with one another, answer questions, and
share ideas and feedback. This community is monitored by Extreme Networks employees, but is not
intended to replace specific guidance from GTAC.
Before contacting Extreme Networks for technical support, have the following information ready:
•Your Extreme Networks service contract number and/or serial numbers for all involved Extreme
Networks products
•A description of the failure
•A description of any action(s) already taken to resolve the problem
•A description of your network environment (such as layout, cable type, other relevant environmental
information)
•Network load at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring
problem)
•Any related RMA (Return Material Authorization) numbers
Preface
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 5

Extreme Networks Documentation
To find Extreme Networks product guides, visit our documentation pages at:
Current Product Documentation www.extremenetworks.com/documentation/
Archived Documentation (for earlier
versions and legacy products)
www.extremenetworks.com/support/documentation-archives/
Release Notes www.extremenetworks.com/support/release-notes
Open Source Declarations
Some software files have been licensed under certain open source licenses. More information is
available at: www.extremenetworks.com/support/policies/software-licensing.
Preface
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 6

1Overview
Features
LED Indicators
The AP3917 is an IP67 rated outdoor Access Point with 802.11ac dual band 2:2 radios. The AP3917 is easy
to install, lightweight, and is available in an internal (AP3917i) and external (AP3917e) antenna model.
Each model includes 802.11 radios, an IoT radio, and a GPS radio. The antennas are built into the AP3917i
while you need to install external antennas or terminators for the AP3917e model. In this document, the
functionality, features, and the procedures apply to both the models when AP3917i/e is used.
Note
The AP3917i/e requires a minimum base firmware of 10.41.
Features
The AP3917i/e model has the following features:
•Radios: 2 radios (2.4GHz and 5GHz); 1 IoT/BLE/802.15.4 Radio (2.4 GHz)
•Console Port: RJ45
•One RJ45, 10/100/1000 Mbps Ethernet Port (GE1) with PoE
•One RJ45 , 10/100/1000 Mbps Ethernet Port (GE2)
•IP67 Connectors on all ports
•LEDs: 4
•One Reset button
•Power: PoE 802.3af or 802.3at
•GPS Receiver (will be supported via a future firmware release)
•Antennas:
•AP3917i - Five internal antennas (one BLE antenna).
•AP3917e- Five external antennas (one BLE antenna)
•Temperature:
-40 to +65°C without solar radiation
-40 to +55°C with solar radiation
•Enclosure: Cast Aluminum base and outdoor rated PC cover
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 7

Figure 1: Top and Side Views of AP3917i
1 IoT/BLE Radio
2 Radio - 5 GHz
3 Radio - 2.4 GHz
4 Status
5 GE1 (PoE IN)
6 GE2
7 Console/Reset
8 Vent
Figure 2: Top and Side Views of AP3917e
Overview
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 8

1 IoT/BLE Radio
2 Radio - 5 GHz
3 Radio - 2.4 GHz
4 Status
5 GE1 (PoE IN)
6 GE2
7 Console/Reset
8 2.4 G - Antenna 1 and 2
9 Vent
10 5G - Antenna 1
11 BLE/802.15.4 Antenna
12 5 G - Antenna 2
LED Indicators
Both the Radio LEDs will be Green when they are ON and the LEDs will not have any lights when they
are OFF. Blue LED indicates the IoT status.
Table 3: AP3917ie LEDs
Item Status Description
IoT Radio LED
Blue Indicates IoT application is running
2.4GHz Radio LED
Green Indicates radio is enabled
5 GHz Radio LED
Green Indicates radio is enabled
Status LED
Green Indicates AP is working normally
Amber Indicates system failure
Overview
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 9

2Hardware Mounting and
Installation
Verifying the Box Contents
Positioning the AP for Installation
Mounting the AP3917i/e to a Wall or Solid Surface
Mounting the AP3917i/e to a Pole
Mounting the AP3917i/e Using Extension Arm
Installing External Antennas
Connecting the AP3917i/e to a Power Source
LAN/Console Connections
Professional Installation Instruction
This section describes guidelines for mounting and connecting the AP3917i/e easily and safely. The
access point can be mounted to a wall, girder, ceiling, pole, or vehicle using the appropriate bracket. The
AP3917i/e mounting brackets are sold separately.
Warning
Only qualified personnel should perform installation procedures.
Verifying the Box Contents
Verify the contents of the box and ensure that the following items are available:
Table 4: Contents of the AP3917i/e Box
Quantity Item
1 AP3917i/e Quick Reference Guide
1 Cloud Quick Start Card
1 AP3917i/e Access Point
The following hardware is included:
1 M4 screw assembly with star washer
1 Ring terminal
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 10

Positioning the AP for Installation
Mount the AP so that the vent side is always down. Insert and crimp a ground wire to the provided
terminal. You must provide a 3-inch drip loop on all cables. Use the M4 ground screw assembly, with the
star washer, to attach the ground wire’s ring terminal to the back of the AP. The wire should be as close
to the AP bottom as possible. Tighten the screw to a torque of 13.0-13.5 in-lbs.
Note
Attach the ground wire to the AP before attaching any bracket.
Note
Do not remove the dust cap until you need to install the BLE/ IoT antennas.
Mounting the AP3917i/e to a Wall or Solid Surface
Note
The “H” type Mounting Bracket (WS-MBO-H01) is sold as a separate accessory (ordering part
#30519).
1 Using the mounting bracket as a guide, mark the location for the mounting screws. The wall bracket
provides eight attachment holes. Use four (one in each corner). Place the bracket and mark the four
hole centers.
2 Drill four holes into the wall as follows:
a For installing the AP on a masonry wall, use a 5/16” diameter bit.
b For other materials, use the appropriate bit for the screws being used.
3 For masonry installations, drill at least 1/8” (3 mm) past the depth of the screw or bolt being used,
and place four anchor assemblies into the holes.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 11

4 Attach the AP to the “H” Bracket:
a Use four M4 screw assemblies to attach the AP to the “H” bracket on the side as shown.
b Tighten the four screws to a torque of 13.0-13.5 in-lbs.
5 Secure the anchors to the wall, then secure the bracket to the anchors. If you are attaching the
bracket to anchors:
1 Remove the nut and flat washer, if any from the threaded part of the anchors.
2 Put the bracket over the threaded part of the anchors and up against the wall.
3 Put a flat washer, then a split washer, and a hex nut on the exposed threaded part of the anchor.
4 Torque it to about 60 in-lbs.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 12

6 If using #10 screws, tighten them to a torque of 25 in-lbs. If using ¼” screws, tighten them to 45 in-
lbs.
Figure 3: AP3917i Wall Mount H Bracket
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 13

Figure 4: AP3917e Wall Mount H Bracket
7 Remove the black gland cap and the gasket under it. Then separate the gasket from its plastic cage.
8 Attach the gland parts to the LAN cables and insert the LAN cables into the mating connectors in
the AP.
Mounting the AP3917i/e to a Pole
Note
The Pole Mounting Bracket (WS-MBO-POLE01) is sold as a separate accessory (part number
30520).
1 Determine the diameter of the pole.
Pole Diameter Cable Clamp Size
<= 1" (25.4mm) Use small cable clamp
5" - 7" (178mm) Use large cable clamp
Other Provide your own stainless steel cable clamp. The
band must be ½" (12.7mm) wide
2 Attach the cable clamp to the pole bracket. Open the cable clamp by turning a flat bladed
screwdriver counterclockwise. Then insert the non-clamp end into the pole bracket through the
holes.
Note
It is easier to install both clamps before attaching to the pole or AP.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 14

3 Attach the AP to the “Pole Mount” bracket using four M4 screws. Tighten the four screws to a torque
of 13.0-13.5 in-lbs.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 15

4 Put the metal band around the pole and insert it into the clamp. Turn the clamp screw clockwise,
tightening the band around the pole.
5 Remove the black gland cap and the gasket under it. Then separate the gasket from its plastic cage.
6 Attach the gland parts to the LAN cables and insert the LAN cables into the mating connectors in
the AP.
Mounting the AP3917i/e Using Extension Arm
This section describes the procedure to mount the AP3917i/e to a wall or a pole using the 10" WS-MBO-
ART01 2-Axis extension arm (part number 30514).
1 Attach the large bracket to the AP using four M4 screw assemblies. Torque them to 12 in-lbs.
2 Insert the two large locking screws into the metal bracket holes marked zero. On the threaded end
add one flat washer, one split washer, and one hex nut. Turn the nut only a couple of turns on the
threads.
3 If you are mounting the other end to a pole, insert the two desired cable clamps and then attach the
small bracket end to the pole bracket using four M4 screws. Torque the screws to 12 in-lbs.
Important
The wall must be strong enough to support the AP during inclement weather.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 16

4 Attach the cable clamps to the pole where desired. Torque the clamp screws to 15 in-lbs.
5 If mounting the other end to a wall, attach the small bracket end to the wall with four screws. Torque
the screws to 15 in-lbs.
6 If the AP needs to be tilted up or down, remove the locking screw and tilt the AP to the desired
angle. Re-insert the locking screw into the center hole in the black part of WS-MBO-ART01. Torque
the locking screw and nut to 12 in-lbs.
7 If the AP needs to be turned sideways, remove the locking screw and tilt the AP to the desired angle.
Re-insert the locking screw into the center hole in the black part of WS-MBO-ART01. Torque the
locking screw and nut to 12 in-lbs.
8 Remove the black gland cap and the gasket under it. Then separate the gasket from its plastic cage.
9 Attach the gland parts to the LAN cables and insert the LAN cables into the mating connectors in
the AP.
Installing External Antennas
1 Attach the external antenna cables to the Standard Polarity Type-N connectors on the AP3917e. All
the antennas can be extended away from the AP using the optional cables.
2 Place a terminator cap on any antenna connectors that will not be used.
3 Do not install the AP with the antennas pointing upward. If the AP is vertical, do not install the AP
with the glands pointing upward. If the AP is horizontal, the recommended installation is with the
glands located be closest to the ground. In both cases, we recommend that the antennas be
extended horizontally.
Connecting the AP3917i/e to a Power Source
Power can be provided through the RJ45 Ethernet (GE1) port on the AP. The power LED on the front
face of the AP illuminates when the device is connected to a power source.
LAN/Console Connections
The AP3917i/e has one LAN (Ethernet) port and a Console port. Refer to Features on page 7 for the
location of these ports. During administration and maintenance through the LAN or Console, the AP
must still have a power connection through either an Ethernet PoE cable or a DC power supply.
1Sealing nut 2 Claw 3 Seal 4 Main body
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 17

Installing the Cable Gland Adapter Assembly
Install the cable gland adapter assembly onto LAN 1 or LAN 2 as follows:
1 Insert the RJ45 cable onto the sealing nut (shown below).
2 Slide the claw and seal onto the RJ45 cable (shown below).
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 18

3 Plug the RJ45 cable into the port (shown below).
Caution
Do not run the network cable through the cable conduit connector used for connecting
the power cables. You must connect the network cable and power cables through
separate connectors.
4 Slide the seal and claw into the main body (shown below).
5 Secure the seal nut onto the main body (shown below).
6 Tighten the assembly by hand. Tighten the cap to 5 inch-pounds (shown below).
Note
There should still be some visible threads after you torque in the cap.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 19

Professional Installation Instruction
Installation personnel
This product is designed for specific application and needs to be installed by a qualified personnel who
has RF and related rule knowledge. The general user shall not attempt to install or change the setting.
Installation location
The product shall be installed at a location where the radiating antenna can be kept 20 cm for AP3917i
and 35 cm for AP3917e (FCC) and 20 cm for AP3917i and 42 cm for AP3917e (ISED) from nearby person
in normal operation condition to meet regulatory RF exposure requirement.
External antenna
Use only the antennas which have been approved by the applicant. The nonapproved antenna(s) may
produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/
ISED limit and is prohibited.
Installation procedure
Please refer to user’s manual for the detail.
Warning
Please carefully select the installation position and make sure that the final output power does
not exceed the limit set force in relevant rules. The violation of the rule could lead to serious
federal penalty.
Instructions d'installation professionnelle
Installation
Ce produit est destine a un usage specifique et doit etre installe par un personnel qualifie maitrisant les
radiofrequences et les regles s'y rapportant. L'installation et les reglages ne doivent pas etre modifies
par l'utilisateur final.
Emplacement d'installation
En usage normal, afin de respecter les exigences reglementaires concernant l'exposition aux
radiofrequences, ce produit doit etre installe de facon a respecter une distance de 20 cm pour AP3917i
et 35cm pour AP3917e (FCC) et 20 cm pour AP3917i et 42cm pour AP3917e (ISED) entre l'antenne
emettrice et les personnes.
Antenn externe
Utiliser uniiquement les antennes approuvees par le fabricant. L'utilisation d'autres antennes peut
conduire a un niveau de rayonnement essentiel ou non essentiel depassant les niveaux limites definis
par FCC/ISED, ce qui est interdit.
Hardware Mounting and Installation
ExtremeWireless™ AP3917i/e FCC/ROW Installation Guide 20