Extron electronics Quantum Ultra Series User manual

User Guide
Quantum Ultra
Videowall Processors
Videowall Processing System
68-2760-01 Rev. F
08 20

Safety Instructions
Safety Instructions • English
WARNING: This symbol, , when used on the product, is intended to
alert the user of the presence of uninsulated dangerous voltage within
the product’s enclosure that may present a risk of electric shock.
ATTENTION: This symbol, , when used on the product, is intended
to alert the user of important operating and maintenance (servicing)
instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website,
www.extron.com.
Sicherheitsanweisungen • Deutsch
WARUNG: Dieses Symbol auf demProdukt soll den Benutzer darauf
aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes
gefährliche Spannungen herrschen, die nicht isoliert sind und die einen
elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in
der im Lieferumfang enthaltenen Dokumentation besonders wichtige
Hinweise zur Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den
Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa
al usuario de la presencia de voltaje peligroso sin aislar dentro del
producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto,
avisa al usuario de la presencia de importantes instrucciones de
uso y mantenimiento estas estan incluidas en la documentación
proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento
de normativas, compatibilidad electromagnética, accesibilidad y temas
relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le
produit, signale à l’utilisateur la présence à l’intérieur du boîtier du
produit d’une tension électrique dangereuse susceptible de provoquer
un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit,
signale à l’utilisateur des instructions d’utilisation ou de maintenance
importantes qui se trouvent dans la documentation fournie avec
l’équipement.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation,
la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les
informations de sécurité et de conformité Extron, réf. 68-290-01, sur le site
Extron, www.extron.com.


Copyright
© 2017-2020 Extron. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks (®), registered service marks (SM), and trademarks (TM) are the property of RGBSystems, Inc. or Extron (see the
current list of trademarks on the Terms of Use page at www.extron.com):
Registered Trademarks (®)
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global
Configurator, GlobalScripter, GlobalViewer, Hideaway, HyperLane, IPIntercom, IPLink, KeyMinder, LinkLicense, LockIt, MediaLink, MediaPort,
NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, ShareLink, Show Me, SoundField, SpeedMount, SpeedSwitch, StudioStation,
SystemINTEGRATOR, TeamWork, TouchLink, V-Lock, VideoLounge, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP, XTPSystems, and ZipClip
Registered Service Mark(SM) : S3 Service Support Solutions
Trademarks (™)
AAP, AFL (Accu-RATEFrameLock), ADSP(Advanced Digital Sync Processing), Auto-Image, AVEdge, CableCover, CDRS(ClassD Ripple
Suppression), Codec Connect, DDSP(Digital Display Sync Processing), DMI (DynamicMotionInterpolation), DriverConfigurator, DSPConfigurator,
DSVP(Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP, MicroDigital, Opti-Torque,
PendantConnect, ProDSP, QS-FPC(QuickSwitch Front Panel Controller), RoomAgent, Scope-Trigger, SIS, SimpleInstructionSet, Skew-Free,
SpeedNav, Triple-Action Switching, True4K, True8K, Vector™ 4K, WebShare, XTRA, and ZipCaddy

FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part15 of the FCC rules. The ClassA limits provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is
likely to cause interference. This interference must be corrected at the expense of the user.
NOTE: For more information on safety guidelines, regulatory compliances, EMI/EMF
compatibility, accessibility, and related topics, see the Extron Safety and Regulatory
Compliance Guide on the Extron website.
VCCI-A Notice
この装置は、クラスＡ情報技術装置です。 この装置を家庭環境で使用すると、電波妨害を引き
起こすことがあります。 その場合には使用者が適切な対策を講ずるよう要求されることがあります。
ＶＣＣI－Ａ
Battery Notice
This product contains a battery. Do not open the unit to replace the battery. If the
battery needs replacing, return the entire unit to Extron (for the correct address, see the
Extron Warranty section on the last page of this guide).
CAUTION: Risk of explosion. Do not replace the battery with an incorrect type. Dispose
of used batteries according to the instructions.
ATTENTION : Risque d’explosion. Ne pas remplacer la pile par le mauvais type de
pile. Débarrassez-vous des piles usagées selon le mode d’emploi.

Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
WARNING: Potential risk of severe injury or death.
AVERTISSEMENT : Risque potentiel de blessure grave ou de mort.
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessuremineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01]R 0004 00300 00400 0080000600[02]35[17] [03]
E X! *X1&*X2)*X2#*X2! CE}
NOTE: For commands and examples of computer or device responses used in this
guide, the character “0” is the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font
shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here:
ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are
written in the font shown here:
From the File menu, select New.
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx.

Contents
Introduction ...............................................1
About this Guide.................................................. 1
About the Quantum Ultra Videowall Processors... 1
Quantum Ultra 610 and 305 ............................ 1
Quantum Ultra Connect 128 and 84 ................ 2
Features .............................................................. 2
All Models........................................................ 2
Quantum Ultra 610 and 305 ............................ 4
Quantum Ultra Connect 128 and 84 ................ 6
HyperLane Bus for Source Transfer ..................... 6
Virtual Network Computing (VNC)........................ 7
Application Examples .......................................... 8
Installation and Configuration .................11
Installation Steps ............................................... 11
Front Panel Features.......................................... 12
Quantum Ultra 305, Connect 128, and
Connect 84 .................................................. 12
Quantum Ultra 610 Front Panel Door............. 13
Rear Panel Features .......................................... 14
HDMI LockIt Cable Lacing Brackets .............. 16
Input and Output Cards..................................... 16
Card Locations — Quantum Ultra 610 and
305............................................................... 17
Inputs ............................................................ 17
Outputs ......................................................... 26
Adjusting for Edge Blending and Mullion
Compensation.................................................. 35
Connecting to a Network................................... 36
RS-232 Insertion — DTP Outputs Only.............. 37
Ethernet to RS-232 Insertion ......................... 37
Captive Screw Signal Insertion....................... 38
Selecting the Insertion Method and RS-232
Protocol........................................................ 39
Operation.................................................40
Starting the Control Panel.................................. 40
Buttons on the Control Panel............................. 42
Loading Image Files — Quantum Ultra 610
and 305............................................................ 43
Updating the Password ..................................... 44
Updating Firmware ............................................ 45
Downloading a Firmware File ......................... 45
Uploading a Firmware File.............................. 47
Modifying Network Settings from the Control
Panel................................................................ 50
Resetting the Device from the Control Panel ...... 51
Service Mode .................................................... 52
Disabling and Enabling Write Protection............. 53
Shutting Down the Device ................................. 53
Remote Configuration and Control ..........55
SIS Commands ................................................. 55
Copyright Information .................................... 55
Quantum Ultra-initiated Messages ................. 56
Error Codes ................................................... 56
Using the Command and Response Table ..... 57
Symbol Definitions ......................................... 57
Command and Response Table for SIS
Commands ..................................................... 61
Videowall Configuration Software (VCS)
Program ........................................................... 74
Downloading VCS from the Website .............. 74
Starting the Configuration Program ............... 76
viiQuantum Ultra Videowall Processing System • Contents

Maintenance............................................79
Front Panel — Quantum Ultra 610..................... 79
Accessing the Quantum Ultra 610 Front
Panel ............................................................ 79
Front Panel Contents..................................... 81
Replacing Input and Output Cards..................... 82
Replacing a Power Supply —
Quantum Ultra 610........................................... 84
Replacing the Primary Power Supply ............. 84
Replacing the Redundant Power Supply........ 88
Replacing the Power Supply Front Fan —
Quantum Ultra 610........................................... 89
Replacing a Disk Drive — Quantum Ultra 610.... 93
Replacing the System Board Computer (SBC)
Assembly —
Quantum Ultra 610........................................... 96
Removing the SBC Assembly ........................ 96
Installing a New SBC Assembly ..................... 98
Reference ................................................99
Best Practices for Cleaning Your Extron
Products .......................................................... 99
Mounting the Quantum Ultra............................ 100
UL Guidelines for Rack Mounting................. 100
Rack Mounting Requirements...................... 101
Rack Mounting Procedure ........................... 101
Quantum Ultra Videowall Processing System • Contents viii

Quantum Ultra Videowall Processing System • Introduction 1
Introduction
This section gives an overview of the Extron Quantum Ultra Videowall Processing System,
describes its significant features, and provides sample application diagrams. The following
topics are covered:
• About this Guide
• About the Quantum Ultra Videowall Processors
• Features
• HyperLane Bus for Source Transfer
• Virtual Network Computing (VNC)
• Application Examples
About this Guide
This guide discusses how to install, configure, and operate the Quantum Ultra 610,
Quantum Ultra 305, Quantum Ultra Connect 128, and Quantum Ultra Connect 84
Videowall Processors. Throughout this guide, the term “Quantum Ultra” is used to refer to
all Quantum Ultra and Quantum Ultra Connect models. “Quantum Ultra Connect” is used
to refer to the Quantum Ultra Connect 128 or 84.
About the Quantum Ultra Videowall Processors
The Extron Quantum Ultra 610 and 305 and the Quantum Ultra Connect Videowall
Processors are modular 4K video processors that support ultra-high resolutions up to
2560x1600 and 4096x2160 (4K) on inputs and outputs. They also provide customizable
output resolutions, input and output image rotation, and mullion compensation for
compatibility with most display technologies. USB, RS-232, and Ethernet interfaces
provide direct connections for control systems.
Control methods for all models include Extron Videowall Configuration Software (VCS),
which can be downloaded from the Extron website and provides a means of configuring
videowall displays and saving window presets. Control is also available via Simple
Instruction Set™ (SIS) commands and by using the Express Mobile Software (EMS) for
Quantum Ultra on an iOS, Android, or Microsoft tablet device.
Quantum Ultra 610 and 305
The Quantum Ultra 610 is a 6U, 10-slot card frame, while the Quantum Ultra 305
is a 3U frame with 5 card slots. These models support multiple videowalls with mixed
resolutions and screen orientations. They also support edge blend compensation, window
border styles, and a variety of source types including picture, RSS, Text, Clock, and VNC.
The optional IN SMD 100 input card decodes and displays multiple simultaneous MPEG2,
Motion JPEG, and H.264 video streams at up to 60 frames per second. Each input card
contains four HDMI or two LAN connectors. The output cards contain either four HDMI
or four DTP connectors. Both chassis support any combination of input and output
cards. Additional inputs and outputs can be added to a system with use of one or more
additional chassis.

Quantum Ultra Videowall Processing System • Introduction 2
Quantum Ultra Connect 128 and 84
The Quantum Ultra Connect 128 and 84 have fixed configurations. The Quantum Ultra
Connect 128 has three HDMI input cards and two HDMI output cards, while the Quantum
Ultra Connect 84 has two HDMI input cards and one HDMI output card. This card
configuration is fixed and cannot be modified by the user. In addition, multiple chassis are
not supported with these models.
Features
All Models
• Extron Vector™ 4K scaling engine — The Vector 4K scaling engine is specifically
designed for critical-quality 4K imagery, with best-in-class image upscaling and
downscaling.
• 400 Gbps HyperLane®video bus delivers unparalleled real-time performance
— The Extron HyperLane video bus has a total throughput of 400 Gbps, easily
accommodating the high-bandwidth demands of large videowalls displaying many
simultaneous HD and 4K sources.
• Supports 4K on one, two, or four connections — Quantum Ultra provides
management of 4K video as a single, dual, or quad-path signal, for flexibility when
working with 4K sources, peripherals, and displays.
• Direct control via RS-232, USB, and Ethernet — Locally-stored configuration file
allows direct connection between the control system and Quantum Ultra.
• Designed for 24/7, mission-critical environments — Quantum Ultra provides a
high performance, high reliability display processing solution for monitoring valuable
infrastructure and assets with maximum uptime.
• Integrates into a diverse array of 4K environments such as lobbies,
auditoriums, and simulations — Quantum Ultra is optimized for use with 4K
displays, windowing large numbers of high-resolution sources across multiple displays
with resolutions up to 3840x2160 or greater.
• Full-featured control protocol — Allows access to preset selection, window source
selection, window size, position, and visibility, and many more presentation options.
• Reliable connectivity for HDMI cables — Extron LockIt®cable lacing brackets
provide secure, reliable cable connections for Quantum HDMI inputs and outputs.
• Powerful window management and source scaling capabilities — Sources can
be windowed, layered, and positioned anywhere on the video display, from 1/100 of
the native source resolution to 1000 times the output resolution.
• Supports portrait or landscape screen orientation
• Source rotation — Source images can be rotated in 90-degree increments,
providing flexible and creative presentation options for live content.
• Mullion (bezel) compensation for flat-panel displays — Adjustable
compensation extends the displayed image “behind” screen bezels, accurately
presenting sources which span multiple displays.
• HDCP compliant — Ensures display of content-protected media and interoperability
with other HDCP-compliant devices.
• Custom output resolutions — Maximize compatibility with evolving display
technology, non-standard displays, and LED systems.

Quantum Ultra Videowall Processing System • Introduction 3
• Key Minder®continuously verifies HDCP compliance for quick, reliable
switching — Key Minder authenticates and maintains continuous HDCP encryption
between input and output devices to ensure quick and reliable switching in
professional AV environments, while enabling simultaneous distribution of a single
source signal to one or more displays.
• SpeedSwitch®Technology delivers virtually instantaneous switching speeds
for HDCP-encrypted content
• User-selectable HDCP authorization — Allows individual inputs to appear HDCP
compliant or non-HDCP compliant to the connected source, which is beneficial if the
source automatically encrypts all content when connected to an HDCP-compliant
device. Protected material is not passed in non-HDCP mode.
• HDCP Visual Confirmation — When HDCP-encrypted content is transmitted to a
non-HDCP compliant display, a green window with an alert message is sent to the
display for immediate visual confirmation that protected content cannot be viewed on
that display.
• Picture controls for brightness, contrast, and detail, as well as horizontal and
vertical sizing, positioning, and zoom
• Internal video test patterns for calibration and setup — Quantum Ultra offers
several dynamically-generated video test patterns to facilitate proper system setup
and calibration of display devices.
• Digitally signed, secure firmware upgrades — Firmware updates are digitally
signed and transferred across an encrypted connection for secure system upgrade.
• Event logging — A system event log is maintained as a locally stored file with a user-
definable maximum size.
• Direct downloading of log files from the Quantum Ultra
• Password protected operating system — Access to the Quantum Ultra operating
system is protected with a user-definable password.
NOTE: The factory configured passwords for all accounts on this device have
been set to the device serial number. In the event of an absolute system reset,
the passwords convert to the default, which is extron.
• Service maintenance alerts — System administrators can be notified of fan failure
or when recommended operating temperature is exceeded.
• Power save mode — Places the Quantum Ultra in a low-power state and turns off
input and output cards to conserve energy when not in use.
• Easy-to-use configuration and control software — Videowall Configuration
Software - VCS reduces configuration and preset programming time with a task-
oriented, intuitive interface.
• Integrates easily into a diverse array of 4K environments such as lobbies,
auditoriums, and simulation environments — Quantum Ultra is optimized for use
with 4K displays, windowing high-resolution sources across multiple displays with
resolutions up to 3840x2160 or greater.
• Advanced 4:4:4 signal processing — 4:4:4 signal processing maintains color
accuracy and fine picture detail.
• Seamless transitions — Seamless cut and fade through black transition effects
are available when switching between presets, delivering fast, glitch-free, and
professional-looking presentations for any application.
• Solid-state storage — Ensures long-term operation and fast boot times.

Quantum Ultra Videowall Processing System • Introduction 4
• Write-protected operating system — Prevents any permanent modification to the
file system without administrator password verification and eliminates the possibility of
viruses or unauthorized file updates from being retained across a power cycle.
• Extron Everlast™ Power Supply — Provides worldwide power compatibility, with
high-demonstrated reliability and low power consumption for reduced operating cost.
• Front panel LED indicates power supply status
• Auto-Image™ setup — Automatically optimizes the image by analyzing and
adjusting to the video input signal. This can save time and effort in setting up a newly
connected source, particularly in presentation environments where different guest
presenter laptops with various output resolutions will be connected.
• Auto Input Memory — When activated, the unit automatically stores size, position,
and picture settings based on the incoming signal. When the same signal is detected
again, these image settings are automatically recalled from memory.
• Custom output resolutions — Optimizes compatibility with evolving display
technology, non-standard displays, and LED systems.
• Encrypted data connection between Quantum Ultra and configuration PC —
SSL encryption provides a secure connection between Quantum Ultra and the PC
running the Extron Videowall Configuration Software.
• Selectable HDMI to DVI Interface Format Correction — Enables or disables
InfoFrames and sets the correct color space for proper connection to HDMI and DVI
displays.
• Service maintenance alerts — System administrators can be notified of fan or
power supply failure, or when recommended operating temperature is exceeded.
Quantum Ultra 610 and 305
• Scalable 4K @ 60 Hz videowall processing for display systems of any
size — Quantum Ultra supports videowalls up to 36 screens in size from a single
processor. Additional processors can be configured and operated as a single system
to accommodate larger videowalls.
• Modular architecture accommodates a variety of input and output
arrangements — The Quantum Ultra card frame can be populated with input and
output cards selected to match source and display requirements for efficient system
design.
• Manage multiple videowalls with varying resolutions and screen
arrangements from a single Quantum device — Videowalls of varying output
resolutions and orientation can all be supported with a single chassis.
• Display locally stored images — Image file types, including JPEG, PNG, and
bitmaps can be uploaded to the Quantum Ultra for use as backgrounds or displayed
as source windows.
• Keying and Alpha channel support for image files — User-definable level or
color keying for image files allows transparent backgrounds for pictures, logos, and
messages. Alpha channel and transparency are also supported.
• 6U, 10-slot Card Frame — The 6U, 10-slot Quantum Ultra 610 card frame supports
any combination of input and output cards for I/O sizes from 36x4 to 4x36, or
anything in-between.
3U, 5-slot Card Frame — The 3U, 5-slot Quantum Ultra 305 card frame supports
any combination of input and output cards for I/O sizes from 16x4 to 4x16, or
anything in-between.

Quantum Ultra Videowall Processing System • Introduction 5
• Removable storage drives (Quantum Ultra 610) — The Quantum Ultra 610
features operating system and data storage drives that are easily removable to
accommodate security management procedures.
• Hot-swappable, dual-redundant power supplies (Quantum Ultra 610) — The
Quantum Ultra 610 features hot swappable, dual-redundant power supplies with two
AC power inputs as standard equipment for reliable operation and maximum up-time.
• Indicator LEDs — Front panel LEDs indicate fan and power supply status.
• HDMI and DTP output cards support signals up to 4K @ 60 Hz — The
OUT4HDMI and OUT4DTP four-channel output cards deliver signals from 1024x768
to 2048x1080 and 1920x1200 at 60 Hz. Dual-channel mode supports two single
path 4K @ 30 Hz signals, while single-channel mode supports one dual-path or quad
path 4K @ 60 Hz signal.
• Decodes and displays multiple streamed VNC sources — Quantum Ultra can
display streamed content sourced from PCs running a Virtual Network Computing –
VNC server application. Multiple VNC streams can be presented simultaneously on
the videowall for collaborative desktop sharing from local or remote PCs.
• Up to 64 video and graphic windows per output card — Quantum Ultra offers
extensive windowing capabilities, with the ability to display up to 64 video, image, and
clock windows from each output card.
• User-definable window borders and text labels enhance presentation and
simplify source identification — Custom color borders with rounded corners, drop
shadows, and transparency can be applied to any window type. A border can be set
to flash to draw attention to the source window. Border titles and overlay text can be
applied to a window and dynamically updated from the control system to indicate a
change in the source’s name, type, status, or classification level.
• Output overlap for edge-blended applications — Output overlap feature supports
edge-blended applications by providing redundant image data for the projection
system’s blended regions.
• Supports direct decoding of H.264 streams for presentation on the videowall
(IN SMD 100 card) — Eliminates the need for external decoders, reducing system
cost and complexity.
• Compatible with common industry streaming formats,including H.264,
MPEG-2, MPEG-4, and Motion JPEG (IN SMD 100 card).
• Decodes a wide range of streamed resolutions up to 1080p/60 (IN SMD 100
card) — Users can opt to decode more streams at lower resolutions or fewer
streams at higher resolutions, allowing efficient use of network and processing
bandwidth.
• Supports the video sections of ONVIF Profile S (IN SMD 100 card) —
Compatible with a wide variety of H.264 encoders, IP cameras, media encoders, and
other streaming devices that also support ONVIF Profile S.
• Independently-configurable network connections (IN SMD 100 card) — This
allows decoding resources to be shared within the same subnet or split across
multiple subnets, providing increased flexibility when designing complex streaming
networks.
• Transmits up to four outputs at distances up to 330 feet (100 meters) over
a shielded CATx cable (OUT4DTP card) — Reduces system complexity when
output extension is required for driving videowall displays up to 330’ (100 m) away
from the Quantum Ultra processor.

Quantum Ultra Videowall Processing System • Introduction 6
• Selectable DTP, XTP matrix, and HDBaseT output modes (OUT4DTP card) —
Allows selection of the type of twisted pair technology best suited for the application.
• Power insertion enables remote powering of DTP receivers (OUT4DTP
card) — 12 V DC insertion at the OUT4DTP output card enables the DTP receivers
to be powered over the twisted pair connections, eliminating the need for separate
power supplies at the remote units. Requires one PS 124 per OUT4DTP card.
• Bidirectional RS-232 and IR insertion for AV device control (OUT4DTP card)
— Bidirectional RS 232 control and IR signals can be transmitted alongside the video
signal over DTP connections, allowing the remote device to be controlled without
the need for additional cabling. Bidirectional control insertion eliminates the need for
control system wiring to remote devices.
• RS-232 insertion from the Ethernet control port (OUT4DTP card) — System
level device control to all remote locations via the Quantum Ultra control port,
providing comprehensive control of endpoints and attached devices without needing
additional equipment.
Quantum Ultra Connect 128 and 84
• Cost effective 4K/60 HDMI videowall processors for videowalls with up to
eight screens
• 3U, 5-slot card frame
• IN4HDMI input card supports signals up to 4K/60 — The IN4HDMI four-channel
input card accepts four signals from 1024x768 to 2048x1080 and 1920x1200 at
60 Hz. Dual-channel mode supports two single-path 4K/30 signals, while single-
channel mode supports one dual-path or quad-path 4K/60 signal. When used with
HDCP-compliant displays, HDCP 1.4-encrypted sources can be displayed on the
videowall.
• OUT4HDMI output cards support signals up to 4K/60 — The OUT4HDMI four-
channel output cards delivers signals from 1024x768 to 2048x1080 and 1920x1200
at 60 Hz. Dual-channel mode supports two single-path 4K/30 signals, while single-
channel mode supports one dual-path or quad-path 4K/60 signal.
• Up to 64 video and graphic windows per output card — Quantum Ultra Connect
offers extensive windowing capabilities, with the ability to display up to 64 video
windows from each output card.
HyperLane Bus for Source Transfer
The HyperLane bus carries video source data between the input and output cards.
It allows the passage of up to 400 Gbps of video information, which translates to a
maximum of 96 native 1080p inputs at 60 Hz, or 24 4K sources at 60 Hz, all at 30 bits
per pixel.
The HyperLane bus delivers data in real time. This means that it is able to display a
source at its full temporal resolution, maintaining the same scan rate as the original source
without dropping any fields or frames. The HyperLane bus remains operational if an
operating system crash occurs, allowing crucial source content to be maintained on the
target display.

Quantum Ultra Videowall Processing System • Introduction 7
The following table gives a breakdown of common resolutions and the number of sources
at that native resolution that can be passed down a 400 Gbps HyperLane bus:
Width Height Frame Rate Bandwidth (Gbps) Number of Native Sources
1024 768 60 1.42 254
1280 720 60 1.66 217
1920 1080 60 3.73 96
1920 1200 60 4.15 86
1600 1200 60 3.46 104
2560 1600 60 7.37 48
3840 2160 30 7.46 48
4096 2160 30 7.96 45
3840 2160 60 14.93 24
4096 2160 60 15.93 22
4096 2400 60 17.69 20
NOTE: Bandwidth values do not include overhead data required for bus management.
Raw video throughput is slightly lower.
Virtual Network Computing (VNC)
The Quantum Ultra can decode multiple VNC streams from servers loaded on remote
desktops. The VNC streams can originate on the same network used for control or
on a separate network and accessed using the second LAN port available on the
Quantum Ultra.
Desktop resolutions up to 3840x2160 are supported, but the refresh speed of the desktop
content depends on the amount of content moving or changing on the remote desktop.
The size of the VNC window on the Quantum Ultra output and the number of VNC
sources simultaneously displayed also influence the refresh rate of the content.
The following table shows expected frame rates of a 1920x1080 desktop at various sizes,
quantity, and amount of content in motion:
VNC
Desktop
Window
Size
Number of
Windows
Amount of
Motion
Average Frame
Rate (ftbs)
Network
Usage (Mbps)
1920x1080
3840x2160 1 Full screen 4 18
3840x2160 1 1/9 desktop 15 18
1920x1080 1 Full screen 4 18
1920x1080 1 1/9 desktop 20 22
1920x1080 16 Full screen 1 100
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Quantum Ultra Videowall Processing System • Introduction 8
Application Examples
The following application diagrams show examples of how the
Quantum Ultra 610 and 305, and the Quantum Ultra Connect 128 can be connected.
QUANTUM ULTRACONNECT
Tx Rx G
CONFIG
RS-232
HDMIOUTUSB
1
2
3
AB
100-240V ~ --A MAX 50-60 Hz
POWER LAN
SYSTEM REMOTE
SLOT 5 SLOT 4SLOT 2
SLOT 3 SLOT1
DISCONNECTPOWER
CORDBEFORE
SERVICING
INPUTS QUANTUMIN4HDMI
INPUTS QUANTUMIN4HDMI
INPUTS QUANTUMIN4HDMI
OUTPUTSQUANTUMOUT4HDMI
OUTPUTSQUANTUMOUT4HDMI
POWER
12V
1AMAX
G
Tx Rx RTSCTS
COM1
G
Tx Rx
COM2
VCG
VOL RELAYS
12C
1 2 3 4G
DIGITALI/O
PWROUT =6W
eBUS
+V+S -S G
LAN
IPCP PRO250
IR/S
SG
MODEL80
FLATPANEL
WiFi1234
MODEL80
FLATPANEL
WiFi1234
PUSH PUSH
POWERGUIDE MENU RES480 480p 720p 1080i 1080pDIRECTV HD
SELECT
DIRECTV
Ext
ron
IPCP
Pro 250
IP
Link Pro
Contro
l Processor
Extron
TLP Pro 1520TG
15" Tabletop
TouchLink Pro
Touchpanel
Extron
Quantum Ultra Connect 12
8
Ultra-high Bandwidth
4K Videowall Processor
Control
VLAN
4K Desktop PC
Satellite Receiver
4K Media Player
Camera
Ethernet
Ethernet
Ethernet
IR
HDMI
HDMI
HDMI
HDMI
HDMI HDMI
HDMIHDMIHDMI
4K Desktop PC
Figure 1. Quantum Ultra Connect 128 Application
1

Quantum Ultra Videowall Processing System • Introduction 9
QUANTUM ULTRA610
Tx Rx G
CONFIG
RS-232
AB
SLOT 9SLOT 10
DISCONNECTPOWE R
CORDBEFORE
SERVICING
100-240V ~ --A MAX 50-60 Hz100-240V ~ --A MAX 50-60 Hz
POWER LAN
SYSTEM REMOTE
SLOT 8 SLOT 7 SLOT 6 SLOT 5
OUTPUTS
SLOT 4
OUTPUTS
INPUTS
SLOT 3
INPUTS
SLOT 2
INPUTS
SLOT 1
QUANTUM IN4HDMI
QUANTUM IN4HDMI
QUANTUM IN4HDMI
QUANTUM OUT4HDMI
QUANTUM OUT4HDMI
1234
1234
1234
1234
OUTPUTS
1234
1234
POWER
12V
--A MAX
G
Tx Rx RTSCTS
COM 1
G
Tx Rx
COM 2
VCG
VOL RELAYS
1 2 C
1 2 3 4 G
DIGITAL I/O
PWR OUT = 6W
eBUS
+V+S -S G
LAN
IPCP PRO 250
IR/S
S G
Extron
Quantum Ultra
Ultra-high Bandwidth
4K Videowall Processor
4K PC
4K
Media Player
Extron
IPCP Pro 250
IP Link Control
Processor
Control
LAN
HDMI HDMI
HDMI HDMI
Ethernet
Ethernet Ethernet
Ethernet
WiFi 1234
4K PC
WiFi 1234
1
4K
Media Player
1
4K
Media Player
1
4K
Media Player
1
Extron
TLP Pro 1022
T
10" Tabletop
TouchLink Pro
Touchpanel
Figure 2. Connection Diagram for a Quantum Ultra 610, HDMI Only
2

Quantum Ultra Videowall Processing System • Introduction 10
QUANTUM ULTRA610
Tx Rx G
CONFIG
RS-232
AB
SLOT 9SLOT 10
DISCONNECTPOWER
CORDBEFORE
SERVICING
100-240V ~ --AMAX 50-60 Hz100-240V ~ --AMAX 50-60 Hz
POWER LAN
SYSTEM REMOTE
SLOT 8 SLOT 7 SLOT6 SLOT 5
INPUTS
SLOT 3
INPUTS
SLOT 2
INPUTS
SLOT 1
QUANTUM IN4HDMI
QUANTUM IN4HDMI
QUANTUM IN4HDMI
QUANTUM OUT4HDMI
QUANTUM OUT4HDMI
QUANTUM OUT4HDMI
1234
1234
1234
1234
1234
1234
POWER
12V
--AMAX
G
Tx Rx RTSCTS
COM 1
G
Tx Rx
COM 2
VCG
VOL RELAYS
1 2 C
1 2 3 4 G
DIGITALI/O
PWR OUT = 6W
eBUS
+V+S -S G
LAN
IPCP PRO 250
IR/S
S G
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
LR
POWER
12V
0.7A MAX
AUDIO
SIG LINK
DTP IN
OUTPUTS
OUT
HDBT
SIGLINK
4AMAX
DTP POWER
12V
OUT
SIGLINK
QUANTUMOUT4DTP
OUT TxRx RxGTxOUT TxRx RxGTxTxRx RxGTx TxRx RxGTx
SIGLINK
OUT
SIGLINK
OUT DTP
OUT
HDBT
SIGLINK
4AMAX
DTP POWER
12V
OUT
SIGLINK
QUANTUMOUT4DTP
OUT TxRx RxGTxOUT TxRx RxGTxTxRx RxGTx TxRx RxGTx
SIGLINK
OUT
SIGLINK
OUT DTP
OUT
HDBT
SIGLINK
4AMAX
DTP POWER
12V
OUT
SIGLINK
QUANTUMOUT4DTP
OUT TxRx RxGTxOUT TxRx RxGTxTxRx RxGTx TxRx RxGTx
SIGLINK
OUT
SIGLINK
OUT DTP
Extron
Quantum Ultra
Ultra-high Bandwidth
4K Videowall Processor
4K PC
4K Media Player
Extron
IPCP Pro 250
IP Link Control
Processor
Control
LAN
CATx Cable
up to 330' (100 m)
CATx Cable
up to 330' (100 m)
HDMI HDMI RS-232RS-232
HDMI HDMI
Ethernet
Ethernet
Ethernet
Ethernet
WiFi 1234
4K PC
WiFi 1234
1
4K Media Player
1
4K Media Player
1
4K Media Player
1
Extron
TLP Pro 1022
T
10" Tabletop
TouchLink Pro
Touchpanel
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
PS 124
Multiple Output
12 Volt DC Power Supply
Extron
DTP HDMI
4K 330 Rx
Long Distance DTP
Receiver for HDMI
Ext
ron
DTP
HDMI
4K
330 Rx
Long
Distance DTP
Receiv
er for HDMI
RED-OVERLOAD
PS 124
12VDC 4A POWER SUPPLY
RED-OVERLOAD
PS 124
12VDC 4A POWER SUPPLY
RED-OVERLOAD
PS 124
12VDC 4A POWER SUPPLY
Figure 3. Quantum Ultra 610 Application Diagram with DTP Outputs
3

Quantum Ultra Videowall Processing System • Installation and Configuration 11
Installation and
Configuration
This section provides the steps to install the Quantum Ultra processor. It also describes
the rear panel components and provides instructions for cabling.
• Installation Steps
• Front Panel Features
• Rear Panel Features
• Input and Output Cards
• Adjusting for Edge Blending and Mullion Compensation
• Connecting to a Network
• RS-232 Insertion - DTP Outputs Only
Installation Steps
The Quantum Ultra processor can be mounted in a 19-inch equipment rack or placed
on furniture. To install and set up the Quantum Ultra processor for a videowall, follow the
steps below (see Application Examples starting on page11 for examples).
1. Disconnect power from the Quantum Ultra and all other equipment in the system.
2. If desired, rack mount the unit (see Mounting the Quantum Ultra on page100).
3. Connect HDMI sources and LAN connections to the installed input cards.
Connect HDMI displays, DTP or HDBaseT receivers, or an XTP matrix switcher to the
connectors on the installed output cards as appropriate.
4. Secure each HDMI connector with a provided LockIt bracket (see HDMI LockIt
Cable Lacing Brackets on page 16).
NOTE: With adapters, DVI is available on the HDMI ports.
5. Connect a control device or computer for remote control to:
a. The rear panel RJ-45 LAN A or LAN B jack to enable configuration and control of
the Quantum via Simple Instruction Set (SIS) commands (see SIS Commands
starting on page55) or VCS (LAN A recommended) (see the VCS Help File), or
for streaming a VNC source (LAN B recommended).
b. (Optional) The rear panel USB mini-B Config connector to enable control via VCS
or SIS commands.
c. (Optional) The rear panel 3-pole captive screw RS-232 connector to enable serial
control via SIS commands.
6. Connect AC power to the IEC connectors of the Quantum Ultra primary and
redundant (optional) supplies.
NOTE: Temperature controlled fans run at 100% as a failsafe if only one power
supply is operational.

Quantum Ultra Videowall Processing System • Installation and Configuration 12
7. Power on the Quantum Ultra and all connected devices.
8. Download and install VCS on your computer (see Videowall Configuration
Software (VCS) Program on page 74).
9. The default IP addresses of the Quantum Ultra chassis are:
• LAN A: 192.168.254.254
• LAN B: 192.168.1.254
Set a new IP address for the Quantum Ultra using any of the following:
• VCS program — The Videowall Configuration Software for the Quantum Ultra
can be downloaded from the Extron website (see Downloading VCS from the
Website on page74). Run this program on a computer that is connected to
the same network as the Quantum Ultra to assign an IP address to the processor
(see the VCS Help File for instructions).
NOTE: A gateway IP address is required on the PC running VCS for the
Quantum Ultra to be detected. The gateway IP address does not need to
be valid or in the same subnet for the detection to work.
• Internal operating system — The Quantum Ultra is a host device with an
embedded Windows operating system. To interact with the operating system to
change settings, attach peripheral USB devices, such as a keyboard, mouse,
and flash drive, to System USB ports 1, 2, and 3 on the rear panel. Attach an
HDMI monitor to the HDMI Out port beside the System ports to view the settings.
• SIS commands — Using a host communication software program such as the
Extron DataViewer on your computer, enter the appropriate SIS command to set
an IP address or enable DHCP (see IP Setup on page 71).
10. Configure sources, displays, and presets for your videowall system using VCS (see
the VCS Help File).
Front Panel Features
Quantum Ultra 305, Connect 128, and Connect 84
The Quantum Ultra Connect 128, Quantum Ultra Connect 84, and Quantum Ultra 305
(figure4) front panels are identical except for the product name in the lower-right corner.
QUANTUM ULTRA 305
VIDEOWALL PROCESSOR
A
Figure 4. Quantum Ultra 305 Front Panel
AIndicator LED — This tri-color LED lights to indicate the following:
• Green, blinking — The Quantum Ultra 305 is booting.
• Green, steady — The unit is ready for operation.
• Amber, steady — The system is in power saving mode.
• Red, steady — A fan has failed.
4