Faber e-MatriX 800-500 I User manual

Installation manual
e-MatriX 800/500 I,II,III
e-MatriX 800/650 I,II,III
ENG
40011677-2004

Installation manual e-MatriX 800/500 I,II,III and e-MatriX 800/650 I,II,III
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Installation manual e-MatriX 800/500 I,II,III and e-MatriX 800/650 I,II,III
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1.0
1.1
1.2
1.3
2.0a
2.0b

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2.0c
2.1a
2.1b
2.1c
2.2
3.0
3.1
4.0

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Mains water
A = EA backflow protection valve
B = ½ or ¾”connector
C = ¼”1m pipe
D = Ball valve
E = To be cut from ¼” 1m pipe
F = Mesh filter
G = In-line filter
H = Control box
I = ¼”1,5m pipe
J = Engine e-MatriX
1 = Safety clips (11x)
2 = Brackets (2x) in-line filter
3 = Elbows (4x)
5.0

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6.0
7.0
7.1
7.2
7.3
7.4
7.5
7.6
8.0

Installation manual e-MatriX 800/500 I,II,III and e-MatriX 800/650 I,II,III
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1Dear user
Congratulations on your purchase of a Faber fire! A
quality product from which you will experience
warmth and atmosphere for many years. We rec-
ommend that you read this manual carefully be-
fore using the fireplace. If any problem arises de-
spite our strict quality control, you can always con-
tact your dealer or Glen Dimplex Benelux B.V.
For any warranty claims, it is essential you first
register your fireplace. During this registration,
you’ll find all information regarding our warranty.
Please note!
The details of your fireplace can be found in
the user manual.
You can register your fire at:www.faberfires.com
Glen Dimplex Benelux B.V.
Address: Saturnus 8
NL-8448 CC
Heerenveen
Tel: [phone]
Email: [email protected]m
Info: www.faberfires.com
1.1 Introduction
Only have the fire installed by a qualified installer
according to the water and electric safety
Regulations. Read this installation manual properly.
Where the installation instructions are not clear,
national/local regulations must be followed.
1.2 Check
Check the fire for transport damage and
report any damage immediately to your
supplier.
Check whether all of the parts below are
included:
oControl box
oRemote (incl. batteries)
oDecoration material
oSuction cups (2x)
oHandles for removing the fuel
bed
oService door
oSpare transducers (2x) and
sponge
1.3 CE declaration
The product complies with the European Safety
Standards EN60335-2-30 and the European
Standard Electromagnetic Compatibility (EMC)
EN55014, EN60555-2 and EN60555-3 these cover
the essential requirements of EEC Directives
2014/35/EU and 2014/30/EU.
Product: electric fire Opti-myst
Model: e-MatriX 800/500 I,II,III
e-MatriX 800/650 I,II,III
This declaration will become null and void as soon
as the unit is in any way modified without written
authorization of Glen Dimplex Benelux B.V.
2Safety instructions
Do not use outdoors.
Do not use in the immediate surroundings
of a bath, shower or swimming pool.
Do not use on deep pile carpets or on long
hair type of rugs.
Do not use the appliance without the
glass installed.
Do not locate the appliance immediately
below a fixed socket outlet or connection
box.
The fire must be installed according this
manual.
3Installation requirements
3.1 Water supply
Install a water connection with an ½” or
¾” external thread connection, placed at
an accessible location.
Install an EA backflow protection valve,
this is not included with the appliance.
Water pressure on the appliance between
0,5 and 8 Bar. Where required, use a pres-
sure reducing valve.
3.2 Power supply
Electric connection -230VAC/50Hz earthed and
placed at an accessible location.
4Preparation and installation instruc-
tions
4.1 Preparing the fire
Ensure that all packing items are re-
moved.
Remove the transport screw on the front,
see fig. 1.0.
Remove the front glass and store it at a
safe place, see chapter 5.
Remove the fuel bed and store it at a safe
place, see chapter 6.

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4.2 Placing the fire
Please note!
Always the fire must be fitted with back to
a wall.
The fitting of a chimney breast is manda-
tory.
For a proper functioning of the fire, al-
ways ensure that the fire is levelled.
Floor standing
Place the fire in the correct position and fix it to
the wall, see fig. 1.1.
Hanging on the wall (fig. 1.2)
The fire can be mounted on the wall using the op-
tional wall bracket “A” (see also dimensional draw-
ing in chapter 12.6). Use the distance holder “B”
for vertical leveling. Remove the existing brackets,
see fig. 1.1.
4.3 Installation and finishing (see fig. 1.0)
With cover strip “A”
Built the false chimney breast or plateau against
distance holder “B”.
Without cover strip “A”
Please note!
At the e-MatriX front glass only versions, the
cover strip is fixed by screws, remove those
first, see fig. 1.3.
Remove distance holders “B”from the fire. Built
the false chimney breast or plateau against dis-
tance holder “C”.
4.4 Control box (see fig. 4.0)
Please note!
Fix the Control box at an accessible location
behind the service door, see dimensional
drawing 12.5 and 12.7.
Electric connection
Use the supplied extension cable to con-
nect the Control box to the Engine, see
fig. 4.0-B.
Direct the DC cable, inside the Engine, to
the Control box and connect it, see fig.
4.0-A.
oMax. cable length from the cen-
ter of the fire to the left is 1,5m.
oMax. cable length from the cen-
ter of the fire to the right is 1,0m.
Connect the supplied mains lead, see fig.
4.0-C.
If desired, an extension set of 2m is available!
(The existing cable length will be extended by 2m,
item number 20901478).
Water connection
This appliance is equipped with the following
(overflow) protections:
-Electromechanical valve in the Control
box that is controlled by sensors in the
water tank.
-Absorption valve in the Engine that kicks
in when the water sump has an unexpect-
edly overflow, see fig. 5.0-K.
Connect all parts according flow diagram,
see fig. 5.0.
Place the water filters at an accessible lo-
cation in correct alignment, there’s a
“flow” direction marking on both filters.
Please note!
Carry out a performance test, see chapter 8
and check all connections for water leakage
before placing the fuel bed and front glass.
4.5 Built-in structure
The construction may not rest on the fire.
Take into account the thickness of any fin-
ishing layer!
Ventilation
The e-MatriX needs a minimum free space
of 50mm above the fire.
The e-MatriX needs a minimum ventila-
tion of 210cm² underneath the fire.
5Removing glass
5.1 Front glass (e-MatriX front glass only)
Remove the cover list, see fig. 2.0a.
Rotate both glass clamps clockwise, see
fig. 2.0b.
Place suction cups and remove the front
glass see fig. 2.0c.
5.2 Front glass (e-MatriX 2 or 3 sided glass)
Rotate both glass clamps clockwise, see
fig. 2.1a and 2.1b.
Place suction cups and remove the front
glass, see fig. 2.1c.
For replacing the glass repeat the steps in reverse
order.

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5.3 Side glass
For cleaning only it’s not necessary to remove the
side glass.
First remove the front glass see chapter 5.
Place a suction cup and remove the side
glass, see fig. 2.2.
For replacing the glass repeat the steps in reverse
order.
6Removing fuel bed
Please note!
-Never lift up the fuel bed without using
the supplied handles, fig. 3.0.
-Keep these handles for future use.
Remove the front glass, see chapter 5.
Cover/remove the frame to avoid
scratches, see fig. 3.1-A.
Screw the handles in the fuel bed, see fig.
3.0.
Lift up the fuel bed carefully, disconnect
the plug and store it at a safe place, see
fig. 3.1.
For replacing the fuel bed repeat the steps in re-
verse order.
7Placing decoration material
Please note!
Keep decoration material away from chil-
dren, persons with reduced physical or
mental capabilities.
Don’t place decoration material in the
center area, see fig. 6.0.
The supplied artificial ash and chips can be used to
personalize your fire!
8Performance test
First time water fill, see user manual chap-
ter 4.
Check all connections for water leakage.
Check if the extractor fan is running.
Check if the heating fan is running.
Check if the remote control is functioning
at the desired distance (max. 8m)
Replace fuel bed, see chapter 6.
Replace front glass, see chapter 5.
Perform a final functional check.
9Maintenance
9.1 Maintenance frequency
Cleaning water sump, air filter and replac-
ing transducers.
Commercial use:
oevery three months.
Domestic use:
oonce a year.
Cleaning mesh filter and replacing in-line
filter.
Commercial use:
oonce a year.
Domestic use:
oevery second year.
Please note!
The maintenance interval depends on the wa-
ter quality and/or the running hours and
therefore can differ from the above men-
tioned.
Cleaning water sump
Please note!
Always press the mains switch of the Con-
trol box to the OFF position, see fig. 4.0-D
and disconnect the power supply,
Never use abrasive cleaners.
1. Remove the front glass, see chapter 5.
2. Remove the fuel bed, see chapter 6.
3. Disconnect the “fill cap” by turning it
clockwise, see fig. 7.0.
4. Disconnect both transducers cables, see
fig. 7.1.
5. Release the clip on both sides and remove
the nozzle, see fig. 7.2 and 7.3.
6. Without spilling any water, lift up the wa-
ter sump gently and empty the water
sump, see fig. 7.4.
7. The transducers are fixed in the water
sump with plastic clips. Push the clips
backwards gently and remove the trans-
ducers, see fig. 7.5.
8. Put a small amount of washing up liquid
into the water sump and using a soft
brush to clean the sump. Also clean the
transducers, including the discs under-
neath the cones. Remove the cone by
turning it clockwise, see fig. 7.6.
9. When cleaned, thoroughly rinse the water
sump with clean water to remove all
traces of washing up liquid.
10. Clean the nozzle with a soft brush and
flush out thoroughly with water.

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Reverse the steps above to reassemble.
Cleaning air filter
1. Gently slide the air filter upwards out of
its plastic holder, see fig. 8.0.
2. Gently rinse with water in the sink and dry
with fabric towel before returning.
3. Replace the air filter.
4. Place the fuel bed, see chapter 6.
5. Place the front glass, see section 5.
Replacing transducers
Please note!
Press the mains switch of the Control box to
the “OFF” (0) position, see fig. 4.0-D and dis-
connect the power supply.
1. Follow the first 7 steps in section “Clean-
ing water sump” in chapter 9.1 to gain ac-
cess and remove the transducers.
2. Place the new transducers and repeat the
steps above in reverse order.
(Please take note that the transducer ca-
bles will not block the opening of the
cones).
Cleaning mesh filter
1. Turn off the water supply.
2. Close the ball valves.
3. Unscrew the base and clean the filter in-
side.
Replacing in-line filter
1. Turn off the water supply.
2. Close the ball valves.
3. Replace the filter. Note the flow direction-
mark on the filter!
9.2 Resetting absorption valve (fig. 5.0-K)
When the absorption valve (fig. 5.0-K) is activated,
the sponge need to be replaced. The absorption
valve is located on the right front at the bottom of
the Engine.
1. Take out the sponge.
2. Fix the cause of the water leakage and re-
move any water at the bottom of the en-
gine.
3. Place the new sponge and open the ab-
sorption valve by pressing down the white
clamp.
10 Technical data
230 V
240 V
Input
Figures
Flame Only
245 W
260 W
Standby
5 W
5 W
Batteries Remote
(2x) 1,5 AA V
Water Consumption
0,15 L/h
Inlet Water Pressure
0,5-8 Bar
Water Connection
½ or ¾ Inch

Installation manual e-MatriX 800/500 I,II,III and e-MatriX 800/650 I,II,III
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11 Troubleshooting guide
Symptom
Cause
Action
The flame effect will not
start.
No power supply.
Low water level.
The transducers) are not con-
nected properly.
Check if power supply is connected to wall socket cor-
rectly and the mains switch of the Control box is in the
ON (I) position.
See “First time water fill”, Chapter 4 in the user man-
ual.
Check that the connector(s) is inserted correctly, see
fig. 7.1.
e-MatriX will not start or
stopped working and the
LED’s continuously to blink
twice.
Low water level.
The absorption valve (overflow
protection) is activated.
See “First time water fill”, chapter 4 in the user man-
ual.
Switch the mains switch of the Control box to the
“OFF” (0) position, see fig. 4.0-D. Check all connections
on water leakage and turn the mains switch back in the
“ON” position.
See section 9.2.
e-MatriX will not operate,
the LED’s continuously to
blink four times.
Water filling time is too long.
Press the mains switch of the Control box to the “OFF”
(0) position, see fig. 4.0-D.
Check all connections on water leakage.
Close the ball valves and check the mesh filter (fig. 5.0-
F) by unscrewing the base of it to see that it is not
clogged with dirt and debris. Open the ball valves again
and turn the mains switch back in the “ON” (I) position.
The flame effect is too low
on the highest setting.
The transducers and/or air fil-
ter are dirty.
See chapter 9.
The flame effect is too high
and there is too much
smoke.
The extractor fan doesn’t work
anymore.
Check if the fan, mounted at the top right inside the
fire, is running.
Remote is not working.
Low batteries.
Remote isn’t paired to receiver.
Distance to fire is too far.
Place new batteries, see chapter 5 in user manual.
Pair the remote control with the receiver, see chapter
5 in user manual.
Shortens the distance.
Large amount of smoke ap-
pears grey or colourless.
Lamp failure.
Replace circuit board with lamps.
e-MatriX will not operate,
the LED’s continuously to
blink three times.
Water leak
Press the mains switch of the Control box to the “OFF”
(0) position, see fig. 4.0-D. Check all connections on
water leakage and turn the mains switch back in the
“ON” position.
e-MatriX will not operate,
the LED’s continuously to
blink once every eight sec-
onds.
Water level too high.
Switch the mains switch of the Control box to the
“OFF” (0) position, see fig. 4.0-D and call for mainte-
nance.

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12 Dimensional drawings
12.1 e-MatriX 800/500-650 I

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12.2 e-MatriX 800/500-650 IIL

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12.3 e-MatriX 800/500-650 IIR

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12.4 e-MatriX 800/500-650 III

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12.5 Control box

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12.6 Wall brackets
e-MatriX 800/500 I,II,III(Article number A9325196)
e-MatriX 800/650 I,II,III (Article number A9324596)

Installation manual e-MatriX 800/500 I,II,III and e-MatriX 800/650 I,II,III
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12.7 Remote access door (Article number A9299463)

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www.faberfires.com [e-mail]
Saturnus 8 NL 8448 CC Heerenveen
Postbus 219 NL 8440 AE Heerenveen