Fanstel ST2118-TV User manual

Screen Telephone
For Vertical TeleVantage PBX
OWNER’S MANUAL
MODEL ST2118-TV
505-33TV

Table of Contents
SETTING UP AND INSTALLING YOUR PHONE............................................... 1
Introduction....................................................................................................... 1
Important Safety Instructions............................................................................ 1
Parts Checklist.................................................................................................. 2
Installation ........................................................................................................ 3
Connecting Handset ......................................................................................... 3
Powered through Cord Adapter........................................................................ 4
Line Powered from DC Sources in Equipment Closet ..................................... 4
Setting Up Telephone....................................................................................... 4
Setting Extension Number and Name .............................................................. 5
Entering Area Codes ........................................................................................ 5
Entering Outside Line Access Code ................................................................ 6
Selecting Ringing Tone .................................................................................... 6
Selecting Flash Duration .................................................................................. 6
Selecting Audio Path ........................................................................................ 7
Wall Mounting................................................................................................... 7
Adjusting the Display Angle.............................................................................. 7
Adjusting the Display Contrast ......................................................................... 8
Adjusting Handset Receiver Volume................................................................ 8
Adjusting Headset Receiver Volume................................................................ 8
Adjusting Speakerphone Receiver Volume...................................................... 8
USING THE TELEPHONE................................................................................... 9
Making a Call.................................................................................................... 9
Editing Telephone Number before Dialing ....................................................... 9
Receiving a Call................................................................................................ 9
Call Duration Timer and Real Time Clock...................................................... 10
Switching Between the Handset and the Speakerphone............................... 10
Switching Between the Headset and the Speakerphone............................... 10
Switching Between the Handset and the Headset......................................... 10
Redialing......................................................................................................... 11
Accessing Outside Lines ................................................................................ 11
Muting a Call................................................................................................... 11
Flash Button ................................................................................................... 11
Telephone Directory ....................................................................................... 12
Storing a New Number in Directory or in Memory Button .............................. 12
Using the Keypad to Enter a Name................................................................ 13
Copying the Caller’s Number and Name to the Directory or to a Memory Button
........................................................................................................................ 13
Dialing Telephone Numbers from the Directory ............................................. 14
Deleting Entries in the Directory..................................................................... 14

Caller ID Display............................................................................................. 15
Viewing the Caller ID List ............................................................................... 15
Calling Back a Number From the Caller ID List ............................................. 15
Deleting a Call From the Caller ID List ........................................................... 16
Unavailable and Private Call .......................................................................... 16
IN CASE OF DIFFICULTY................................................................................. 17
Resetting Your Telephone's Programming .................................................... 17
Maintenance Information ................................................................................ 17
Troubleshooting.............................................................................................. 17
LIMITED WARRANTY....................................................................................... 18
Warranty Limitation......................................................................................... 18
What This Warranty Does Not Cover ............................................................. 19
State Law Rights ............................................................................................ 19
FCC REGISTRATION AND REPAIR INFORMATION ..................................... 19
Connection and Use with the Nationwide Telephone Network ...................... 19
Notification to the Telephone Company ......................................................... 19
Repair Instructions.......................................................................................... 20
Rights of the Telephone Company................................................................. 20
Interference Information: Part 15 of FCC Rules............................................ 20

Page 1
Setting Up and Installing Your Phone
Introduction
Congratulations on the purchase of your new telephone. It has been manufactured to very
high quality standards for convenient and reliable service.
This telephone will operate according to the preloaded scripts. Please use the interactive
menu and soft buttons to access features provided by your PBX system.
Important Safety Instructions
Before using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the telephone jack and the power outlet before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, such as near a bathtub, sink, laundry tub, in a wet
basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. Serious damage may result
if the product falls.
6. Slots or openings in the cabinet and the back and bottom are provided for ventilation to
protect the phone from overheating. These openings must not be blocked or covered. The
product should never be placed near or over a radiator or heat register.
7. This product should be operated only from the type of power source indicated on the
marking label.
8. Do not allow anything to rest on the power cord. Do not locate this product where the
cord will be abused by persons walking on it. Do not attach the power cord to building
surfaces.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
10. Never push any objects into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a fire or electric shock.
Never spill liquid of any kind on the product.
11. If this product does not operate normally, see the “In Case of Difficulty” section in this
owner's manual. If you cannot resolve the problem, or if the product is damaged, refer to
the "Limited Warranty" section of this owner's manual. Opening the product or
reassembling it incorrectly may expose you to dangerous voltages or other risks, and will
void the warranty.
12. Unplug this product from the wall outlet and refer servicing to qualified service personnel
under the following conditions: (a) When the power supply cord or plug is damaged or
frayed. (b) If liquid has been spilled into the product. (c) If the product has been exposed
to rain or water. (d) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the operating instructions. (e)
If the product has been dropped or the cabinet has been damaged. (f) If the product
exhibits a distinct change in performance.

Page 2
13. Avoid using a telephone during an electrical storm. There may be a remote risk of electric
shock and/or hearing damage from lightning.
14. Do not use the telephone near a gas leak even to report the leak.
Parts Checklist
Remember to save your sales receipt in case you ever need warranty service.
Check to make sure your package includes the items described below:
1. Telephone base 4. AC/DC adapter
2. Telephone handset 5. Cord adapter
3. Line and handset cords 6. Wall mount bracket
Controls and Functions
1. LCD display
2. Hook switch
3. Telephone keypad
4. Volume - to adjust receiver volume for handset, speaker, and headset.

Page 3
5. Message light - Visual message waiting indicator.
6. ◑button – to adjust LCD contrast.
7. Soft buttons
8. Soft buttons
9. In Use – steady light as line in use indicator.
10. - to review upward from the oldest caller ID record.
11. - to move curser left during programming.
12. - to move curser right during programming.
13. Dial/Enter button – to dial number displayed or to accept entry
14. - to review downward from the newest caller ID record.
15. Flash button – during a call, to access telco’s calling features.
16. Directory button – to begin using directory features.
17. Ãbutton – to connect or to disconnect voice path to headset.
18. Redial button
19. Mute with indicator – to mute transmitter, LED is on when active.
20. Pause button – use only in programming.
21. Goodbye – to hang up a call at any time.
22. Speaker – to activate or to deactivate speakerphone.
23. Menu – to set telephone operation parameters.
24. Save – to begin programming of memory buttons or directory.
25. Delete – to delete caller ID or directory records
26. M1 – programmable memory button
27. M2 – programmable memory button
28. M3 – programmable memory button
29. M4 – programmable memory button
30. M5 – programmable memory button
31. M6 – programmable memory button
32. M7 – programmable memory button
33. index card
34. Speakerphone indicator
Installation
Connecting Handset
Connect one end of the coiled Handset Cord to the Handset jack on the left side of the
phone and connect the other end of the coiled Handset Cord to the jack on the handset.

Page 4
Menu
Use /Enter To Select
1= Set Ext Num and Name
2= Enter Area Codes
3= Enter Access Code
4= Select Ring Tone
5= Select Flash Duration
6= Select Audio Path
Powered through Cord Adapter
You can use the cord adapter to connect AC adapter power to telephone through the line
cord.
1. Connect the AC adapter to an
electrical wall outlet.
2. Connect the AC adapter plug
to the DC jack of the cord
adapter. The LED is lit to
indicate DC power is
available.
3. Connect one end of the short
line cord to the wall jack and
connect the other end of the short line cord to the TO LINE jack of the cord adapter.
4. Connect one end of the long line cord to the TO PHONE jack of the cord adapter and
connect the other end to the TEL LINE jack of telephone.
Line Powered from DC Sources in Equipment Closet
Alternatively, you can power this phone by DC power sources in an equipment closet. At
the wall jack, the DC power must be between 14 volts and 16 volts DC from low load to full
load.
1. Connect DC power to pin 1 and pin 6 of the telephone wall jack. Either polarity is
acceptable.
2. Connect one end of the long line cord to the wall jack.
3. Connect the other end of the long line cord to the TEL LINE jack of the phone.
Warning: Do not use the (included) AC adapter and cord adapter if you use DC
power from an equipment closet.
After installation, lift the telephone's Handset and listen for the dial tone. If there is no dial
tone, check to make sure all cords are firmly plugged into their jacks.
Setting Up Telephone
After powering up the phone initially, press
the Menu button to enter operational
parameters for this telephone. The menu
screen will be displayed.
You can use the button or the  button to
move the line in reverse video up or down,
and press the Dial/Enter button to select an
option. Alternatively, you can just press a digit
to select an option.

Page 5
Menu
Use /Enter To Select
1= 7 Digit Dialing
2= 10 Digit Dialing
Use Save to End
201_
Enter Number
If you made a mistake during telephone set up procedures, lift and replace the handset on
the cradle. Set up procedure is terminated and idle state screen will be displayed.
Setting Extension Number and Name
To sep up extension number and name:
1. Press the Menu button, then press Enter
or 1button.
2. Use the keypad to enter extension
number, the press Save.
3. Use the keypad to enter extension name.
You can program the name for this
extension using the telephone keypad.
When a telephone button is pressed
during programming, a number or
character is displayed alternatively in the following order:
1: ‘().1 2: ABCabc2 3: DEFdef3
4: GHIghi4 5: JKLjkl5 6: MNOmno6
7: PQRSpqrs7 8: TUVtuv8 9: WXYZwxyz9
*: * 0: 0 space #: #
Press Save button to store the extension number and name
Entering Area Codes
If you enter your local area codes, Caller ID
number can be dialed correctly in the USA. If
you dial your local calls using 7 digits (e.g.,
555-1212), you need to enter your area code
for 7 digits dialing. Otherwise, enter up to 3
area codes for 10 digits local dialing. To enter
area codes:
1. Press the Menu button followed by the
2button.
2. If you dial your local calls using 7 digits
(e.g., 555-1212), then press the 1button to enter your local area code.
3. If you dial your local calls using 10 digits (e.g., 303-555-1212), press the 2button to
enter up to 3 area codes for 10 digits dialing.
If you use this phone outside of the USA, caller ID number can usually be dialed back
correctly. Don’t enter any area code. Caller ID number will be dialed as it is received. If
you enter an area code by mistake, use the button to delete an area code.

Page 6
Use Save To End
9
Enter Access Code
Use Save to End
Use /Enter To Select
1= Ring Tone 1
2= Ring Tone 2
3= Ring Tone 3
4= Ring Tone 4
Use Save to End
Use /Enter To Select
1= 600ms
2= 300ms
3= 100ms
Entering Outside Line Access Code
The outside line access code is dialed prior to any number over 6 digits stored in the
directory, memory buttons, or the caller ID memory. A stored number with 6 or fewer
digits is considered an inside number. The
outside line access code is not dialed for an
inside call. A PAUSE period or 3 seconds
delay is inserted automatically between the
outside access code and the phone number.
To enter outside line access code:
1. Press the Menu button followed by the 3
button.
2. Enter your outside line access code.
3. Press Save button to store the access
code.
Selecting Ringing Tone
You can select one of four ringing tones for this telephone:
1. Press the Menu button followed by the 4
button.
2. The phone rings with the Ring Tone 1 for
about 2 seconds.
3. Press the Save button to select the Ring
Tone 1; or
4. Press the button or the  button to
select another ringing tone.
5. After the end of the desired ringing tone,
press the Save button to select the
ringing tone.
Selecting Flash Duration
To default setting for the Flash duration is 600
ms. To select a different Flash duration:
1. Press the Menu button followed by the 5
button.
2. Press a digit to select the desired flash
duration.
3. Press the Save button to store this flash
duration.

Page 7
Use Save to End
Use /Enter To Select
1= Speaker
2= Headset
Selecting Audio Path
To default setting for the audio path is
speakerphone. This phone connects audio
path to speakerphone automatically when
receiving an intercom call or when Dial button
is pressed. To change default audio path:
4. Press the Menu button followed by the 6
button.
5. Press a digit to select the desired audio
path.
6. Press the Save button to store this setting.
Wall Mounting
1. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at
the thin end of the wall mount bracket into the holes at the
rear of the phone bottom. Press and latch the tabs at the
thicker end of the wall bracket into holes at the front end of
phone. The back of the phone should then have two round
plastic holes that can be used to hang your phone on the wall.
2. Use the two round holes to hang the phone on the wall plate on your wall.
Important Note: If you do not wish to mount your phone on the wall, the Wall Mount
Bracket can be reversed to raise the angle of the phone's display when sitting on a table
or desk.
Adjusting the Display Angle
You can optimize the LCD display by adjusting the viewing angle. To adjust the LCD
viewing angle, move the rear edge of the LCD module up or down.

Page 8
Adjusting the Display Contrast
The display can be adjusted to suit the light level of your room and your viewing
preference. To make the contrast of the display lighter or darker, press the ◑button to
the right of the screen until the desired contrast is reached.
Adjusting Handset Receiver Volume
The normal setting for handset receiver volume is 6, if you need to adjust the handset
receiver volume:
1. Lift the handset and listen to the dial tone.
2. Press the right side of the Volume button to increase the receiver volume.
3. Press the left side of the Volume button to decrease the receiver volume.
4. Replace the handset when the desired receiver volume is reached.
Adjusting Headset Receiver Volume
If you wish to use a headset with this telephone, we recommend a headset without built-in
amplifier. Amplifier for adjusting headset receiver volume is built into this telephone. If you
need to adjust the headset receiver volume:
1. Press the ÃHeadset button and listen to the dial tone.
2. Press the right side of the Volume button to increase the receiver volume.
3. Press the left side of the Volume button to decrease the receiver volume.
4. Press the ÃHeadset button or the Goodbye button when the desired receiver volume
is reached.
Adjusting Speakerphone Receiver Volume
The normal setting for speakerphone receiver volume is 6, if you need to adjust the
speakerphone receiver volume:
5. Press the Speaker button and listen to the dial tone.
6. Press the right side of the Volume button to increase the receiver volume.
7. Press the left side of the Volume button to decrease the receiver volume.
8. Press the Speaker button or the Goodbye button when the desired receiver volume
is reached.

Page 9
4809484928
PickUp UnHold
VoiceMail UnPark
Intercom More
01/16 11:43 PM 00:02:50
4809484928
SMITH JOHN
Using the Telephone
This telephone is preloaded with scripts to access many TeleVantage features. An end
user can follow voice prompts from TeleVantage and/or prompts on LCD display to access
TeleVantage features.
Please refer to your TeleVantage manual for detailed description of using TeleVantage
features.
Making a Call
1. Pick up the Handset, press the Speaker button, or press the Ãbutton (when a
headset is used), and listen for a dial tone.
2. Using the Keypad, dial the desired telephone number. The number you are dialing
will appear on the display as you dial. When making a call or talking on the phone,
the "In Use" light will turn on indicating the phone is in use. This light will also be on
whenever another phone on the same phone line is in use.
Editing Telephone Number before Dialing
You can enter the telephone number you wish to dial before lifting handset or pressing the
Speaker button.
1. Use the keypad to enter the telephone
number. The number is displayed on the
screen.
2. If you enter one or more wrong digits,
press the button one or more times till
incorrect digits are erased.
3. When all digits of a telephone number
are entered, press the Dial/Enter button.
The speakerphone is activated and the
telephone number is dialed automatically.
Receiving a Call
1. When you hear the phone ring, simply pick up the handset from the handset cradle.
You may also press the Speaker button
to answer the call using the
speakerphone, or press the Ãbutton to
answer using headset.
2. When you are finished talking, replace
the handset in the handset cradle to end
the call. If you have been talking using
the speakerphone, press the Speaker
button to hang up. You may press the
Goodbye button to hang up at any time.

Page 10
Call Duration Timer and Real Time Clock
When you answer a call or make a call, the call duration timer is displayed at the upper
right corner of LCD display. The call duration timer indicates the duration this telephone is
in use. This duration can be different from the actual connection time for the call in the
telephone network.
When the first call with calling time information is received, the real time clock is activated
and displayed at the upper left corner of LCD display. Entering clock and date into this
phone is not required.
Switching Between the Handset and the Speakerphone
To switch a call between the Handset and the Speakerphone during a conversation:
1. While talking on the handset, press the Speaker button to activate the speakerphone.
The call can now be heard from the speakerphone.
2. While talking on the speakerphone, simply lift up the handset and the call will be
transferred to the handset and will no longer be heard on the speakerphone.
3. Hang up the handset. Hanging up the handset will not disconnect the call when the
Speakerphone is activated. You have to press the Speaker or the Goodbye button
to disconnect the call.
4. If the speakerphone is not activated, simply hang up the handset and the call will be
disconnected.
Switching Between the Headset and the Speakerphone
To switch between a call from the headset to the speakerphone during a conversation:
1. While talking on the Headset, press the Speaker button to activate the speakerphone.
The call can now be heard from the speakerphone.
2. Press the ÃHeadset button if you wish to activate the headset.
3. When you are finished with the conversation, press the Goodbye button, and the call
will be disconnected.
Switching Between the Handset and the Headset
To switch a call between the handset and the speakerphone during a conversation:
1. While talking on the handset, press the ÃHeadset button to activate the headset.
The call can now be heard from the headset.
2. Press the ÃHeadset button again if you wish to switch back to the handset.
3. If you are using the headset, press the ÃHeadset button or the Goodbye button to
end a call.
4. If you are using the handset, simply hang up the handset to end a call.

Page 11
Redial list
Use /Enter To Select
480-948-4928
555-1234
1800-556-0007
480-948-5459
609-8530
Redialing
When you press the Redial button, a list of
previously dialed number is displayed. The
most recently dialed number is displayed on
the top of list.
You press the button and the button to
move the highlighted line up and down,
respectively. Press the Dial/Enter button
once when the desired number is highlighted.
Accessing Outside Lines
If you have not entered the outside line access code, you may begin entering of outside
line access code by pressing the Menu button.
Outside line access code is dialed automatically before any number with 7 or more digits
stored in caller ID memories, directory, or memory buttons.
.
If you use the telephone keypad to dial a number, please dial the outside line access code
before the number.
Muting a Call
Muting a call is a good way to mute the phone so that the person on the other end of the
line will not hear what you are saying. You can continue to hear the person on the other
end.
1. Press the Mute button to mute the call. While a call is muted, the Mute light in on.
2. To release the mute, press the Mute button again and you will be able to continue the
conversation. Do not hang up the phone while a call is muted or the call will be
disconnected.
Flash Button
Don’t use the hard Flash button if you wish to use the soft buttons to access TeleVantage
features. Otherwise, menu screen can be displayed incorrectly.

Page 12
Save To ?
Use Save to End
14809484928
Enter Number
Use Save to End
Fanstel C
Enter Name
Telephone Directory
A directory makes dialing frequently used phone numbers quick and easy. You can enter
the numbers and names by using the telephone keypad or by copying a caller’s name and
number from the Caller ID call log into directory.
You can search for a number in the directory by entering the first character of name
entered.
Storing a New Number in Directory or in Memory Button
To store a new number and name in the directory:
1. Press the Save button when the display
shows no caller’s number or name. The
“Save To ?” prompt appears on the
display.
2. To make your selection, press the
Directory button or one of the memory
buttons.
3. Use the keypad to enter the telephone
number, including the long distance prefix
that you need to dial this number. Insert
a pause or multiple pauses where
required by using the Pause button.
Then press the Save button.
Note: Do NOT include the outside line
access code in the phone number you
entered. .
4. “Enter Name” prompt appears on the
display.
5. Use the keypad to input the first
character of the name. The number and
letters on each telephone button are
displayed in turn.
6. When the desired character is displayed,
you can enter the next character.
7. If you have to use the same button to
enter the next character, press the ►
button to move the curser to the next
position and enter the next character.
8. If you will use a different button to enter
the next character, simply press that
button. The cursor will move to the next position automatically.
9. To insert a space, the ►button to move the cursor to the right.

Page 13
Save To ?
Use Save to End
Fanstel Corp
_
Enter Name
10. To re-enter a character, press the ◄button or the ►button to move the curser to the
character you wish to modify.
11. After entering all characters, press the Save button.
Using the Keypad to Enter a Name
You can program the name for directory entries and memory buttons using the telephone
keypad. When a telephone button is pressed during programming, a number or character
is displayed alternatively in the following order:
1: ‘().1 2: ABCabc2 3: DEFdef3
4: GHIghi4 5: JKLjkl5 6: MNOmno6
7: PQRSpqrs7 8: TUVtuv8 9: WXYZwxyz9
*: * 0: 0 space #: #
Copying the Caller’s Number and Name to the Directory or to a
Memory Button
When the number and name you wish to store is displayed, press the Save button.
Press the Directory button or one of the
memory buttons.
If you don’t wish to change the name of caller,
press the Save button again to save this
entry.
If you wish to change the name of caller,
press the ◄button to move cursor to the first
character you wish to modify.
1. Use the keypad to input the first
character of the name. The number and
letters on each telephone button are
displayed in turn.
2. When the desired character is displayed,
you can enter the next character.
3. If you have to use the same button to
enter the next character, press the ►
button to move the curser to the next
position and enter the next character.
4. If you will use a different button to enter the next character, simply press that button.
The cursor will move to the next position automatically.
5. To insert a space, press the ►button to move the cursor to the right.

Page 14
Directory #6
480-948-4928
Fanstel
6. To re-enter a character, press the ◄button or the ►button to move the cursor to the
character you wish to modify.
7. After entering all characters, press the Save button to save this number/name..
Dialing Telephone Numbers from the Directory
You can search for an entry in the directory when the phone is in use or idle.
1. Press the Directory button and one entry is displayed.
2. Press the button or the button until
the record you want is displayed.
3. You can also press the appropriate
keypad button one or more times to
reach the first character of the name for
which you are searching. For example,
by pressing 5, 5 (two times), the first
record with a name starting with “K” is
displayed. Press the button and the
next Klisting is displayed.
4. To dial the number displayed, press the
Dial/Enter button. The speakerphone is activated automatically before dialing.
5. To leave the directory mode at any time, press the Goodbye button.
Deleting Entries in the Directory
To delete an individual entry in the directory, press the Delete button when the entry is
displayed. The entry is permanently erased.
To delete all entries in directory, press and hold the delete button for 5 seconds when one
of the directory entries is displayed. All entries are permanently erased.

Page 15
09/28 06:43PM
Call log #01
480-948-4928
SMITH JOHN
Caller ID Display
Important Note: When a new call comes in, you must let your phone ring at least 2 full
times in order for the Caller ID information to be displayed.
When you receive a call, the phone number and name of caller appears on the display
with the day and time the call was received and is then stored in the Call Memory as
shown.
The date and time information is received from
your telephone company. If the call came from
a different time zone, it will still show the time in
your area. There is a synchronized real-time
clock on the display when the telephone is not
in use.
The total number of calls that are saved in the
Call Memory is displayed after the “#” symbol
when a call is received. Each call is assigned a
call number. The most recent call has the highest number (e.g. “#99”) and the oldest call
has the smallest number (e.g. “#1”).
Viewing the Caller ID List
This Caller ID telephone automatically stores in the Call Memory the Caller ID information
of the last 99 calls received. It keeps track of all calls received, whether they were
answered or not. The oldest call in the Call Memory is always call #1. The highest
numbered call (or call #99 if the Call Memory is full) is always the most recent call. If the
Call Memory is full with 99 calls and a new call comes in, the oldest call, call #1, is
automatically deleted to make room in the memory for the new call.
Press the button or the button to review caller ID log from the oldest and the newest
call, respectively.
Calling Back a Number From the Caller ID List
To easily call back a number from the Caller ID list:
1. Press the button or the button till the number you want to call is displayed.
2. Press the Dial/Enter button. The number is dialed automatically.
Important Note: You need to enter your local area codes and outside line access
code
be
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in
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hi
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ca
llin
g
bac
k f
eatu
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e
.

Page 16
Deleting a Call From the Caller ID List
To delete a caller ID record in the memory, press the Delete button when the record is
displayed. The record is permanently erased.
To delete all entries in caller ID log, press and hold the delete button for 5 seconds when
one of the caller ID records is displayed. All records are permanently erased.
Unavailable and Private Call
Certain messages may appear instead of a caller's name and/or number:
1. The screen will display "Unavailable" if a call is made through a telephone company
which does not offer the Caller ID service. This can include long distance,
international, and sometimes even local phone calls.
2. The screen will display "Private Call.", if a caller's information is blocked from being
transmitted. For privacy reasons, many states allow callers the ability to block his or
her telephone information from being displayed on another person's Caller ID display.

Page 17
In Case of Difficulty
Resetting Your Telephone's Programming
Electrostatic or power surge (e.g., from lightning) may cause the phone to lock up. There
are two ways to reset this phone.
1. Basic reset
• Disconnect the telephone line cord from the phone.
• Wait for 10 seconds;
• Reconnect the telephone line cord to the phone.
• Follow the installation procedures to select the language and to enter the
area codes.
2. Full reset
If the basic reset cannot return to the phone to the normal operating condition, you
must do a full reset. All information stored in memory will be erased during a full
reset.
• Disconnect the telephone line cord from the phone.
• Wait for 10 seconds.
• Press and hold the Delete button and the button when reconnecting the
line cord to the phone.
• When firmware version number is displayed, release the buttons.
• Follow the Installation procedures to select the language and to enter the
area codes.
Maintenance Information
Although your unit is designed to be maintenance free, it contains sensitive electronic
parts. Treat it with care to assure the best performance.
Avoid Rough Treatment: Avoid dropping the unit. The original packaging should be used
for protection if you must ship the unit. Dropping or damaging the unit will void the
warranty.
Cleaning: The hard plastic casing on your unit has a durable finish that should retain its
original luster for many years. Clean exposed parts with a soft, slightly damp cloth. To
remove stains, use a mild soap. Never use detergents, excess water, treated cloths,
harsh cleaning agents, or sprays.
Troubleshooting
If your product does not work properly, try the following suggestions before seeking repair
assistance:
• Check all line cord connections at the wall jack and at the telephone.