Fanstel ST45 Troubleshooting guide

Call Waiting ID Speakerphone
Model ST45, ST50
Installation Guide & User Manual
910-1xx

Table of Contents
SETTING UP AND INSTALLING YOUR PHONE.................................................1
Introduction.........................................................................................................1
Important Safety Instructions..............................................................................1
Parts Checklist....................................................................................................2
Installation ..........................................................................................................4
Wall Mounting.....................................................................................................5
Adjusting the Display Angle................................................................................6
Adjusting the Display Contrast ...........................................................................6
Amplify or Volume Reset Override .....................................................................6
Adjusting the Ringer Volume..............................................................................7
Adjusting the Ringer Tone..................................................................................7
Adjusting Handset Receiver Volume..................................................................7
Selecting the Best Volume and Tone Amplification Setting ...............................7
Adjusting Audio Output Volume .........................................................................8
Adjusting Speakerphone Receiver Volume........................................................8
USING THE TELEPHONE.....................................................................................9
Making a Call......................................................................................................9
Editing Telephone Number before Dialing .........................................................9
Receiving a Call..................................................................................................9
Receiving a Call Waiting Call .............................................................................9
Switching Between the Handset and the Speakerphone...................................9
Enabling Amplification for Handset Receiver ...................................................10
Redialing...........................................................................................................10
Putting a Call on Hold.......................................................................................10
Muting a Call.....................................................................................................10
Storing a New Number in the Memory Buttons................................................11
Copying the Caller’s Number to a Memory Button...........................................11
CALLER ID..........................................................................................................12
CALLER ID Service and Call Waiting CALLER ID Service..............................12
CALLER ID Display ..........................................................................................12
New Calls and Total Calls ................................................................................12
Viewing the CALLER ID List.............................................................................13
Calling Back a Number From the CALLER ID List...........................................13
Deleting a Call From the CALLER ID List ........................................................13
Deleting All Calls from the CALLER ID List......................................................14
Using Call Waiting CALLER ID ........................................................................14
Message Indication...........................................................................................14
Accessing Voice Mailbox..................................................................................14
Clearing the Message Waiting Indicator ..........................................................14

UNAVAILABLE, PRIVATE CALL and ERROR Messages...............................15
IN CASE OF DIFFICULTY...................................................................................16
Resetting Your Telephone's Programming ......................................................16
Maintenance Information..................................................................................16
Troubleshooting................................................................................................17
LIMITED WARRANTY.........................................................................................17
Warranty Limitation...........................................................................................18
What This Warranty Does Not Cover ...............................................................18
State Law Rights ..............................................................................................18
FCC REGISTRATION AND REPAIR INFORMATION .......................................18
Connection and Use with the Nationwide Telephone Network........................18
Notification to the Telephone Company ...........................................................18
Repair Instructions............................................................................................19
Rights of the Telephone Company...................................................................19
Interference Information: Part 15 of FCC Rules..............................................19

Page 1
Setting Up and Installing Your Phone
Introduction
Congratulations on the purchase of your new telephone. It has been manufactured to very
high quality standards for convenient and reliable service. This telephone can be used
with "Call Identification (CALLER ID) Service" and/or "Call Waiting CALLER ID Service"
that is provided by your local telephone company. There is a fee for these services by
your local telephone company, and they may not be available in all areas. When used
with these services, your telephone displays the telephone number or the telephone
number and name of each caller before you answer the call allowing you to screen your
calls.
In addition to CALLER ID services, if you subscribe to voice mail services from your local
telephone company, voice mail waiting indicators will inform you there is a message
waiting in your voice mailbox.
Important Safety Instructions
Before using your telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electric shock and injury to persons, including the
following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the telephone jack and the power outlet before cleaning.
Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, such as near a bathtub, sink, laundry tub, in a
wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. Serious damage may
result if the product falls.
6. Slots or openings in the cabinet and the back and bottom are provided for ventilation
to protect the phone from overheating. These openings must not be blocked or
covered. The product should never be placed near or over a radiator or heat register.
7. This product should be operated only from the type of power source indicated on the
marking label.
8. Do not allow anything to rest on the power cord. Do not locate this product where
the cord will be abused by persons walking on it. Do not attach the power cord to
building surfaces.
9. Do not overload wall outlets and extension cords as this can result in the risk of fire
or electric shock.
10. Never push any objects into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a fire or electric
shock. Never spill liquid of any kind on the product.
11. If this product does not operate normally, see the “In Case of Difficulty” section in
this owner's manual. If you cannot resolve the problem, or if the product is
damaged, refer to the "Limited Warranty" section of this owner's manual. Opening
the product or reassembling it incorrectly may expose you to dangerous voltages or
other risks, and will void the warranty.

Page 2
12. Unplug this product from the wall outlet and refer servicing to qualified service
personnel under the following conditions: (a) When the power supply cord or plug is
damaged or frayed. (b) If liquid has been spilled into the product. (c) If the product
has been exposed to rain or water. (d) If the product does not operate normally by
following the operating instructions. Adjust only those controls that are covered by
the operating instructions. (e) If the product has been dropped or the cabinet has
been damaged. (f) If the product exhibits a distinct change in performance.
13. Avoid using a telephone during an electrical storm. There may be a remote risk of
electric shock and/or hearing damage from lightning.
14. Do not use the telephone near a gas leak even to report the leak.
Parts Checklist
Remember to save your sales receipt in case you ever need warranty service.
Check to make sure your package includes the items described below:
1. Telephone Base 4. AC/DC Adapter
2. Telephone Handset 5. Handset Cord
3. Telephone Line Cord
Make sure you have a modular wall jack near the place you have chosen to install the
telephone. If you have an older phone jack, you will need to buy a modular jack adapter.

Page 3
Controls and Functions
1. LCD display
2. Message light - Visual message waiting indicator.
3. ◑button – to adjust LCD contrast.
4. Flash button – during a call, to access telco’s calling features.
5. Redial/Pause button – to redial last number, or to insert 3 seconds delay during
memory button programming.
6. Save – to begin programming of memory buttons.
7. Tone button – to adjust tone or frequency-specific amplification in amplified
mode.
8. Overlay paper
9. M1 – programmable memory button
10. M2 – programmable memory button
11. M3 – programmable memory button
12. Amp. Button – to enter or to exit amplification mode.
13. Mute button – to mute transmitter.

Page 4
SELECT LANGUAGE
1 2 3
>ENG ESP FRA
14. Vol. Button – to adjust receiver volume for handset and audio output.
15. Hold button – to put a call on hold.
16. Speaker button – to activate or deactivate speakerphone.
17. Visual ringer and Amplify (retaining amplification) indicators
18. Telephone keypad
19. - to review upward from the oldest caller ID record.
20. - to review downward from the newest caller ID record.
21. Delete button – to delete one or all Caller ID records, or Message light.
22. Dial button – to dial number displayed or to accept entry
23. index card
24. Handset tab
25. Hook switch Installation
1. Plug one end of the flat telephone line cord into the line jack on the back of the phone
where it is labeled "TEL.LINE" and plug the other end into your modular telephone wall
jack.
2. Connect one end of the coiled Handset Cord to the jack on the left side of the phone
and connect the other end of the coiled Handset Cord to the jack on the handset
3. Connect the AC adapter to an electrical wall outlet and then connect the AC adapter
plug to the “DC 9V” jack on the back of the phone. Use only with a Class 2 power
source, plug polarity, 9V DC, AC adapter.
4. Selecting a language
When the phone is powered up for the first time, the
display flashes “SELECT LANUGAGE” and “>ENG
ESP FRA”.
To select English, press the “1” button.
To select Spanish, press the “2”button.
To select France, press the “3”button.

Page 5
_ _ _
ENTER AREA CODE
7 DIGITS DIAL
3 0 3
ENTER AREA CODE
7 DIGITS DIAL
_ _ _ - _ _ _ - _ _ _
ENTER AREA CODE
10 DIGITS DIAL
7 2 0
ENTER AREA CODE
10 DIGITS DIAL
Then, press the Dial button to confirm the selection.
5. Program your area code
(A) After selecting the language, the display flashes
"ENTER AREA CODE" and “7 DIGITS DIAL”.
(B) If you dial your local calls using 7 digits (e.g., 555-
1212), then enter your local area code, press the
Dial button, and go to Step C.
If you dial your local calls using 10 digits (e.g., 303-
555-1212), then enter “000” as the area code for 7
digits dial, and press the Dial button to go to Step C.
(C) The display flashes “ENTER AREA CODE” and “10
DIGITS DIAL”.
Enter the area code(s) for numbers that you dial
using ten digits (e.g., 720-555-1234). You can store
up to three area codes for ten-digit dialing. Press
Dial when you are done. If there is no number you
dial using ten digits, then press Dial.
6. Press the Save button to save these operating settings
and to exit the menu mode.
7. After installation, lift the telephone's Handset and listen for the dial tone. If there is no
dial tone, check to make sure all cords are firmly plugged into their jacks.
Note: Programming your area code will allow you to easily dial numbers that are in your
Caller ID list. See the Section “Calling Back a Number from the Caller ID List” for more
information on dialing calls from your Caller ID list.
Wall Mounting
To mount the telephone on the wall, you must reverse the Handset Tab on the base of the
phone and attach the Wall Mount Bracket to the bottom of the phone.
1. Remove the Handset from the Handset Cradle and slide the plastic Handset Tab
(located just below the Hook Switch) up and out of its slot.
2. Turn the Handset Tab around and reinsert the tab back into its slot so that the plastic
tab extends outward acting as a hook to hold the Handset when mounted on the wall.
3. Turn the phone over so that you are looking at the bottom of the phone. Insert tabs at
the thin end of the wall mount bracket into the holes at the rear of the phone bottom.
Press and latch the tabs at the thicker end of the wall
bracket into holes at the front end of phone. The back of

Page 6
the phone should then have two round plastic holes that can be used to hang your
phone on the wall.
4. Use the two round holes to hang the phone on the wall plate on your wall.
Important Note: If you do not wish to mount your phone on the wall, the Wall Mount
Bracket can be reversed to raise the angle of the phone's display when sitting on a table
or desk.
Adjusting the Display Angle
You can optimize the LCD display by adjusting the viewing angle. To adjust the LCD
viewing angle, move the rear edge of the LCD module up or down.
Adjusting the Display Contrast
The display can be adjusted to suit the light level of your room and your viewing
preference. To make the contrast of the display lighter or darker, press the ◑button to
the right of the screen until the desired contrast is reached.
Amplify or Volume Reset Override
If you set the Amplify switch on the back of phone to On, volume reset feature is disabled.
Handset and headset receiver volume level is the same as that of last call.
If the Amplify switch is set to Off, handset and headset receiver volume level is reset
when phone is on-hook.
Warning: Possible loud receiver volume when the Amplify switch is set to On and the
Amplify LED is lit.

Page 7
Adjusting the Ringer Volume
The "RINGER" switch on the back of the phone controls the volume. You can set the
"RINGER" switch to "Hi" for a high volume ring, "Md" for a middle volume ring or "Off" to
turn the ringer off.
The Visual ringer flashes for all incoming calls regardless of the ringer setting.
Important Note: If you turn the "RINGER" switch to "OFF" and you do not have any other
phones that ring you will not hear the phone ring when a call comes.
Adjusting the Ringer Tone
You set the ringer tone to high or low by moving the Ringer Tone switch at the back of
phone.
Adjusting Handset Receiver Volume
To adjust the handset receiver volume:
1. Lift the handset and listen to the dial tone.
2. Press the top side of the Vol. button to increase the receiver volume.
3. Press the bottom side of the Vol. button to decrease the receiver volume.
4. Replace the handset when the desired receiver volume is reached.
Selecting the Best Volume and Tone Amplification Setting
Warning: Excessive handset receiver volume in amplification mode.
When increasing handset receiver volume, sounds of all frequencies are amplified equally.
With frequency-specific tone amplification, the high frequency sounds are amplified more
than the low frequency sounds so words are not just louder, but clearer and easier to
understand.
By combining the normal volume amplification and frequency-specific tone amplification,
you can select an amplification setting that is the most suitable for your hearing needs.
To select the best volume and tone amplification setting:
1. Lift the handset and make a call to a person with typical voice volume in a phone call.
2. Press the Amp button to enter, if not in tone amplification mode.
3. Press the top side of the Vol. button to increase handset receiver volume or press the
bottom side to decrease it.
4. Press the top side of the Tone button to increase frequency specific tone
amplification, or press the bottom side to decrease it.
5. Stop adjustment when you can hear words most clearly.