Feig Electronic cVEND PIN User manual

Test report no. 22012524 Page 1 of 2
EUT: cVEND PIN FCC ID: PJMCVPIN FCC Title 47 CFR Part 15 Date of issue: 2022-06-14
Date: 2019-11-20 Created: Trepper Reviewed: Ftouhi Released: Hittig-Rademacher Vers. No. 3.19
TÜV NORD Hochfrequenztechnik GmbH & Co. KG
LESKANPARK, Gebäude 10, Waltherstr. 49-51, 51069 Köln, Germany Tel.: [phone]
Annex acc. to FCC Title 47 CFR Part 15
relating to
FEIG ELECTRONIC GmbH
cVEND PIN
Annex no. 5
User Manual
Functional Description
Title 47 - Telecommunication
Part 15 - Radio Frequency Devices
Subpart C – Intentional Radiators
ANSI C63.4-2014
ANSI C63.10-2013

Test report no. 22012524 Page 2 of 2
EUT: cVEND PIN FCC ID: PJMCVPIN FCC Title 47 CFR Part 15 Date of issue: 2022-06-14
Date: 2019-11-20 Created: Trepper Reviewed: Ftouhi Released: Hittig-Rademacher Vers. No. 3.19
TÜV NORD Hochfrequenztechnik GmbH & Co. KG
LESKANPARK, Gebäude 10, Waltherstr. 49-51, 51069 Köln, Germany Tel.: [phone]
User Manual / Functional Description of the test equipment (EUT)

PAYMENT
M90113-10e-PY-B
INSTALLATION
cVEND PIN
Unattended PIN Entry Terminal with On-Board Contactless Reader

PAYMENT
Note
Page 2 of 38
Note
Note
© Copyright 2022 by
FEIG ELECTRONIC GmbH
Industriestraße 1a
D-35781 Weilburg (Germany)
Tel.: [phone]
http://www.feig.de
Technical support: [email protected]
With the edition of this document, all previous editions become void. Indications made in this manual may be
changed without previous notice.
Copying of this document and giving it to others and the use or communication of the contents thereof are
forbidden without express authority. Offenders are liable to the payment of damages. All rights are reserved
in the event of the grant of a patent or the registration of a utility model or design.
Composition of the information in this document has been done to the best of our knowledge.
FEIG ELECTRONIC GmbH does not guarantee the correctness and completeness of the details given in this
manual and may not be held liable for damages ensuing from incorrect or incomplete information. Since,
despite all our efforts, errors may not be completely avoided, we are always grateful for your useful tips.
The instructions given in this manual are based on advantageous boundary conditions.
FEIG ELECTRONIC GmbH does not give any guarantee promise for perfect function in cross environments
and does not give any guarantee for the functionality of the complete system which incorporates the subject
of this document.
FEIG ELECTRONIC GmbH calls explicit attention that devices which are subject of this document are not
designed with components and testing methods for a level of reliability suitable for use in or in connection
with surgical implants or as critical components in any life support systems whose failure to perform can
reasonably be expected to cause significant injury to human health. To avoid damage, injury or death the
user or application designer must take reasonably prudent steps to protect against system failures.
FEIG ELECTRONIC GmbH assumes no responsibility for the use of any information contained in this
document and makes no representation that they are free of patent infringement. FEIG ELECTRONIC GmbH
does not convey any license under its patent rights nor the rights of others.

PAYMENT
Contents
Page 3 of 38
Contents
Contents
1Warnings –Read Before Start-Up! 5
1.1 Safety Instructions ............................................................................................................5
1.2 Security Instructions.........................................................................................................5
2Characterization 6
3Functional Elements 7
3.1 Front Side...........................................................................................................................7
3.2 Key Pad..............................................................................................................................8
3.3 Back Side...........................................................................................................................9
4Mechanical Integration 10
4.1 Dimensions...................................................................................................................... 12
4.2 Privacy Shield..................................................................................................................15
5Connectors 17
5.1 Connector X1 –Power Supply and MDB Interface........................................................17
5.2 Standby Mode / Wake-Up................................................................................................ 18
5.3 Connector X2 –USB Device Interface............................................................................ 19
5.4 Connector X3 –COM 0 (RS232 V.24 Interface).............................................................. 20
5.5 Connector X4 –USB Host 2 Interface ............................................................................21
5.6 Connector X5 –Ethernet Interface................................................................................. 22
5.7 Connector X6 - Auxiliary................................................................................................. 23
5.8 Connector X7 –USB Host 1............................................................................................ 25
5.9 Connector X8 –cVEND SHCR ........................................................................................26
5.10 Connector X9 –COM 2 (RS232 V.24)..............................................................................27
5.11 SAM Sockets (S1, S2)...................................................................................................... 28
6Installation and Setup 29
6.1 Installation .......................................................................................................................29

PAYMENT
Contents
Page 4 of 38
6.2 Setup Activation.............................................................................................................. 30
6.3 User ID Setup................................................................................................................... 31
6.4 Removal Protection Activation....................................................................................... 32
7Maintenance and Cleaning 33
7.1 Cleaning...........................................................................................................................33
7.2 Battery.............................................................................................................................. 33
8User Interface 34
8.1 Boot Process ...................................................................................................................34
8.2 Update Installation Indicators......................................................................................... 34
8.3 Security Tamper ..............................................................................................................34
9Technical Data 35
9.1 Payment Standard Compliance......................................................................................36
9.2 Radio Approvals..............................................................................................................37
9.2.1 Declaration of Conformity (CE)............................................................................. 37
9.2.2 Declaration of Conformity (UKCA)........................................................................ 37
9.2.3 Radio Approval - USA (FCC) and Canada (IC).....................................................37

1 Warnings
Page 5 of 38
1 Warnings –Read Before Start-Up!
Warnings
1.1 Safety Instructions
►The device may only be used for the intended purpose designed by the manufacturer.
►The operation manual should be conveniently kept available at all times for each user.
►Unauthorized changes and the use of spare parts and additional devices which have not been sold or
recommended by the manufacturer may cause fire, electric shocks or injuries. Such unauthorized
measures shall exclude any liability by the manufacturer.
►The liability-prescriptions of the manufacturer in the issue valid at the time of purchase are valid for the
device. The manufacturer shall not be held legally responsible for inaccuracies, errors, or omissions in
the manual or automatically set parameters for a device or for an incorrect application of a device.
►Repairs may only be executed by the manufacturer.
►Installation, operation and maintenance procedures should only be carried out by qualified personnel.
►Use of the device and its installation must be in accordance with national legal requirements and local
electrical codes.
►When working on devices the valid safety regulations must be observed.
►Special advice for carriers of cardiac pacemakers:
Although this device doesn’t exceed the valid limits for electromagnetic fields you should keep a
minimum distance of 25 cm between the device or the antenna and your cardiac pacemaker.
1.2 Security Instructions
►The information given in the separate document cVEND PIN Security Policy must be observed!
►DO NOT DISASSEMBLE ANY PART!
The device contains a battery-powered security circuit. The security circuit will be triggered if security
relevant parts are disassembled. In this case, the device stops regular operation and can be reactivated
only by the manufacturer in a certified secure environment.

2 Characterization
Page 6 of 38
2 Characterization
Characterization
The cVEND PIN terminal from FEIG ELECTRONIC combines contactless payment and PIN entry
functionality in one compact and robust unit for unattended payment.
The rugged stainless steel PIN PAD in combination with the integrated contactless reader simplifies the
integration into various unattended applications and increases the user experience. It makes tap & go and
chip & pin transactions easy and fast.
The bright color display covered by a robust and durable glass and stainless steel keys with embossed
symbols in combination with illuminated keys makes cVEND PIN suitable for indoor and outdoor applications
in public areas, offers optimal user guidance and ensures barrier free usage.
For acceptance of traditional smart cards with contacts cVEND PIN can be combined with the secure and
robust hybrid smart card reader cVEND SHRC which is designed for ID1 size cards with magnetic stripe and
smarts cards with contacts.
Fig. 1: cVEND PIN with cVEND SHRC

3 Functional Elements
Page 7 of 38
3 Functional Elements
Functional Elements
3.1 Front Side
Fig. 2: cVEND PIN front view –not installed

3 Functional Elements
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Label
Description
Intended Use
1
Contactless Reader Antenna
Area for data exchange between cVEND PIN and a contactless payment
card
2
4x green LED
Indicators to show the transaction progress
3
Display
Graphical display to guide the user during operations
4
PIN Pad
Keys to control the operation and to enter a PIN
5
Sealing Lip –all around
Sealing lip that prevents entering of water and dust in the machine
S1, S2
Removal Protection Switches
Switches which must be activated by the installation of cVEND PIN in
order to enable the PIN entry function
Table 1: Front side elements
3.2 Key Pad
The stainless steel cVEND PIN key pad with clear tactile feedback and embossed symbols is designed for
indoor and outdoor applications and provides barrier-free operation.
The key pad function is under software control. The functionality of the function keys (2) and the navigation
keys (4, 5) may vary depending on the installed application.
Fig. 3: cVEND PIN Key Pad
Label
Description
Indicated Use
1
Numeric Keys 0–9
To enter a PIN or other numeric data
2
Function Keys (STOP, CORR, INFO)
To control and modify the entered data
3
OK
OK key with wake-up function (see 5.2)
4, 5
Navigation Keys
Navigation keys
Table 2: Key Pad Elements

3 Functional Elements
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3.3 Back Side
Fig. 4: cVEND PIN rear view –not installed
Label
Description
Intended Use
X1
Power Supply and MDB Interface
MDB interface: ECR interface for vending machines
X2
USB Device
ECR interface
X3
COM Port 0 (RS232)
ECR interface
X4
USB Host 2
Service interface for mass storage devices
X5
Ethernet
Host- and ECR interface
X6
Auxiliary Connector
Digital output and audio out
X7
USB Host 1
Optional fix connected GSM/GPRS modem
X8
cVEND SHCR
Power supply and communication interface for cVEND SHCR
X9
COM Port 2 (RS232)
Service interface

4 Mechanical Integration
Page 10 of 38
Label
Description
Intended Use
1
Hinged Cover
See Table 4
2
Buzzer
The buzzer is used to signal events to the user
Table 3: Back side elements
Fig. 5: cVEND PIN elements under the hinged cover
Label
Description
Inteded Use
1
Service Mode Switch T1
Activation of service and setup menu by service technician
2
LED1 –Operation Indicator
Service indicator shows different operation states of cVEND PIN
controlled by the application
3
LED2 –MDB Indicator
Indicates if the MDB controller is running
4
5
SAM Socket 1 (S1)
SAM Socket 2 (S2)
SAMs under application control e.g. public transport or other use
cases
Table 4: Elements under the hinged cover
4 Mechanical Integration
Mechanical Integration
For flush integration into a front panel the cVEND PIN has to be placed in a corresponding cutout and has to
be pressed against the front plate by screwing on the four screwing points provided for this purpose. For
fastening threaded bolts M4 x 12 mm are recommended. The maximum tightening torque is approx. 2,5 Nm.
NOTE:
The PIN Entry function is available after terminal set up (see Removal Protection Activation) only if
both removal protection switches (S1, S2) are activated during installation.
Fehler! Verweisquelle konnte nicht gefunden werden. shows the recommended front panel cut-out.

4 Mechanical Integration
Page 11 of 38
Fig. 6: cVEND PIN recommended front panel cut-out

4 Mechanical Integration
Page 12 of 38
4.1 Dimensions
Fig. 7: cVEND PIN dimensions –front view
Manufacturing tolerance of cVEND PIN: 82 mm x 119,9 mm (+/- 0,30)

4 Mechanical Integration
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Fig. 8: cVEND PIN dimensions –rear view

4 Mechanical Integration
Page 14 of 38
Fig. 9: cVEND PIN dimensions –side view

4 Mechanical Integration
Page 15 of 38
4.2 Privacy Shield
The integrator ensures that the installation situation meets the requirements for the privacy shield for the PIN
pad. Essential requirements for the installation situation are illustrated below.
To prevent spying out the PIN entry and adequate privacy protection has to be provided by the vending
machine. The horizontal observation range which has to be covered by the privacy shield is 270°. At any
horizontal angle between 315° and 45°, the card holder obscures an observer's view of the PIN pad with his
body (a symmetrical design must meet the minimum requirements at each point).
The cVEND PIN Security Guidance includes more details on how the privacy shield has to be designed.
The angles in the figures below are defined as follows:
α = Angle between the vertical plane through the “5” key and a virtual line which connects the “5” key
and an observer’s eye.
β = Horizontal position of an observer relative to the pin pad’s position.
γ = Horizontal range which has to be covered by the privacy shield.

4 Mechanical Integration
Page 16 of 38

5 Connectors
Page 17 of 38
5 Connectors
Connectors
The connector I/O PINs are described from the cVEND PIN view. A cVEND PIN input must be connected to
one output or vice versa.
5.1 Connector X1 –Power Supply and MDB Interface
Pin
Label
Direction
1
Power Supply –VCC (12 to 42 V DC)
-
2
Power Supply –GND
-
3
Wake-Up (see X.X Standby Mode / Wake-Up)
I/O
4
MDB Master Receive
O
5
MDB Master Transmit
I
6
MDB Communication Common
-
Table 5: Pin Assignment MDB Connector (X1)
Required Connector:
The fitting complement for this connector consists of a 6-pole plug type Molex Mini Fit and the appending
crimp contact.
Manufacturer Ordering Code:
•Molex 39-01-2060
Plug 6-pole, grid dimension 4.2 mm, 2-rowed, Molex Mini Fit housing
•Molex 39-00-0065
Crimp contact, female, grid dimension 4.2 mm, AWG#22-28, Molex Mini Fit
NOTE:
•The Device has to be supplied by a limited power supply according EN 62368-1 Chapter Q.1 or
with a NEC Class 2/LPS certified power supply.
•Supply voltages outside the specifications may destroy the device.
•Each Device has to be supplied by a separate external power supply.
•External wiring for the power supply must be compliant with
- IEC 60332-2-1 and IEC 60332-2-2 for Wire Cross Section < 0,5 mm2
- IEC 60332-1-2 and IEC 60332-1-3 for Wire Cross Section > 0,5 mm2
•All cables must be fed through a ferrite as close as possible to the device (impedance greater
than 700 ohms @ 800 MHz, e.g. Würth Elektronik 7427154). Cables can be bundled for
feedthrough.
Fig. 10: Connector X1 –Power/MDB

5 Connectors
Page 18 of 38
5.2 Standby Mode / Wake-Up
cVEND offers a software programmable standby mode. To activate the normal operation mode the following
wake-up sources are provided.
MDB wake-up by host:
If standby is activated the bi-directional wake-up I/O is used for signaling a wake-up event by the cVEND and
can be used by the host to activate the cVEND. The host controller can awake the cVEND by pulling down
the wake-up line.
Wake-up “OK” Key:
Pressing the “OK” key on the key pad will awake the cVEND.
Time controlled wake-up:
The firmware provides functions for software programmable wake-up. This functionality depends on the
installed application.
NOTE:
The USB connection will be interrupted during standby mode.
Fig. 11: cVEND PIN Internal Wake-Up Circuit