Fellowes 220-2 Operating manual

Technical Service Manual
for Models
220-2
220C-2
C-220
C-220C
June 2007
For all models up to and
including:
38221 Rev D
32221 Rev B
38221-71 Rev C
38221-72 Rev C
38221-73 Rev C
38222-71 Rev B
38222-72 Rev C
38222-73 Rev B
32222 Rev C
38225-71 Rev D
38225-72 Rev D
38225-73 Rev D
38225 Rev E

Technical Service Manual
for Models
220-2
220C-2
C-220
C-220C
For all models up to and including:
38221 Rev D
32221 Rev B
38221-71 Rev C
38221-72 Rev C
38221-73 Rev C
38222-71 Rev B
38222-72 Rev C
38222-73 Rev B
32222 Rev C
38225-71 Rev D
38225-72 Rev D
38225-73 Rev D
38225 Rev E

Table of Contents
Introduction............................................................................ 1
Model 220-2 and C-220...................................................... 1
Model 220C-2 and C-220C ................................................ 2
Safety ....................................................................................... 2
General Maintenance............................................................ 3
External Cleaning ............................................................... 3
Internal Cleaning................................................................. 3
Inspection ............................................................................ 3
Lubrication .......................................................................... 4
Operation................................................................................ 4
Troubleshooting ..................................................................... 5
Paper Feed Problems .......................................................... 5
Electrical Problems ............................................................. 6
Mechanical Problems ......................................................... 7
Troubleshooting Flowcharts ............................................... 7
Tools and Supplies............................................................... 12
Cabinet and Housing .......................................................... 13
Replace Caster Assembly ................................................. 13
Remove Housing Cover .................................................... 14
Remove/Replace PC Board .............................................. 15
Mechanical Assemblies ....................................................... 16
Remove Cutting Assembly and Motor
from Cabinet ............................................................... 16
Remove Cutting Assembly Gears .................................... 17
Remove Motor ................................................................... 18

220-2 and C-220 Cutting Assembly .................................. 19
Repair 220-2 and C-220 Cutting Assembly .................... 20
Reassemble 220-2 and C-220 Cutting Assembly ........... 21
220C-2 and C-220C Cutting Assembly ............................ 22
Repair 220C-2 and C-220C Cutting Assembly .............. 23
Reassemble 220C-2 and C-220C Cutting Assembly ..... 24
Electrical Assemblies .......................................................... 25
Replace Capacitor ............................................................. 25
Replace Power Cord ......................................................... 26
Replace Basket Full Sensor.............................................. 27
Replace Door Closed Switch ........................................... 28
Replace Operator Panel Switches .................................... 29
Troubleshooting LEDs...................................................... 29
Replace Paper Feed Sensor .............................................. 30
Current Limit Adjustment ................................................ 31
Wiring Diagrams ................................................................. 33
Parts Lists ............................................................................. 35
Cabinet and Housing......................................................... 36
Motor.................................................................................. 36
Cutting Assembly .............................................................. 37
Gear Box and Gears .......................................................... 38
Electrical Components...................................................... 38
Miscellaneous .................................................................... 39

1
Introduction
This Technical Service Manual contains the service and
repair procedures for Fellowes office shredders, Models
220-2, 220C-2, C-220, and C-220C. The manual
provides maintenance procedures, a list of required
tools, and a troubleshooting guide with flowcharts. In
addition, the manual contains a wiring diagram and an
illustrated parts list for each shredder.
Use the troubleshooting guide for help in identifying a
specific problem. Then turn to the appropriate section
in the manual for instructions.
Follow the service procedures carefully. Always note
the location, number, color, and position of parts and
wires before removing them so that they can be
reassembled correctly. If there are no specific
instructions for reassembling an item, simply reverse
the disassembly procedure
From the service and repair perspective, the 220-2 and
220C-2 models are similar, except for the cutting
assemblies. The 220-2 and C-220 are strip-cut
shredders. The 220C-2 and C-220C are confetti-cut
shredders. The maximum paper size for the shredders
is standard letter and A size paper. The shredders are
sheet-fed.
Models 220-2 and C-220
Models 220-2 and C-220 are strip-cut shredders with
these characteristics:
nShred size of 7/32 inch (5.8 mm) or
5/32 inch (3.9 mm)
nOptimum cutting capacity of approximately
18-20 sheets (5.8 mm shred size) or 16-18
sheets (3.9 mm shred size), letter or A size,
20 lb. paper. It can also shred 1 CD or credit
card at a time.
nMaximum paper width up to 9.5 inches
(24.1 cm) wide.
nRecommended daily capacity is 6000 sheets.
220-2 and C220 Shredders

2
Models 220C-2 and C-220C
Models 220C-2 and C-220C are confetti-cut shredders
with these characteristics:
nShred size of 5/32 x 1 inch (3.9 x 25 mm)
nOptimum cutting capacity 12-14 sheets of
letter or A size, 20 lb. paper.
nMaximum paper width up to 9.5 inches
(24.1 cm) wide.
nRecommended daily capacity is
3000 sheets.
Safety
When servicing a shredder, observe the following safety
precautions:
nNever put a hand, fingers, or foreign
objects into the paper feed slot or throat.
nKeep all loose articles of clothing, ties,
jewelry, long hair, or other loose objects
away from the paper feed slot.
nAlways turn off and unplug the power cord
at the wall outlet before doing any work on
a shredder.
nUse only the specified replacement parts.
See the Parts List beginning on page 35.
Wall Mounting
Each 220-2 and C-220 shredder includes a wall
mounting kit (PN 31742). This kit is used to secure the
shredder to a wall to comply with UL 60950 stability
requirements. The wall mounting kit ccntains a spacer
that allows the shredder to be mounted slightly away
from the wall for proper ventilation.

3
General Maintenance
The shredders are designed to perform consistently
with a minimum amount of maintenance. This section
contains recommendations for external and internal
cleaning, inspection, and lubrication.
External Cleaning
Clean the exterior of the shredder with a soft cloth.
Moisten the cloth with a mild solution of detergent
(such as dish-washing liquid) and warm water. Use
detergent sparingly to avoid contact with electrical
parts.
Do not use flammable synthetic oil, petroleum-based
products, or aerosol lubricants of any kind. Do not use
chemical cleaners, solvents, or aerosol sprays to clean
the exterior of the shredder.
Internal Cleaning
The shredder does not require periodic internal
cleaning. However, when the shredder is being serviced
perform the following maintenance tasks:
nRemove any paper strips or pieces that
may have collected around the cutting
assembly.
nIf lubricated parts are dusty, wipe away the
dust with a soft cloth.
nUse a small brush or vacuum to remove
dust from the non-lubricated surfaces such
as the motor, cutting assembly, housing,
and wiring.
Do not use chemical cleaners, solvents, or aerosol
sprays to clean the interior of the shredder.
Inspection
When the shredder is being serviced, visually inspect it
for defects such as loose screws, loose terminals and
connectors, and any other problems you notice.
Correct any defects and test before returning the
shredder to the customer.

4
Lubrication
Only the confetti-cut shredders (220C-2 and C-220C)
require lubrication to ensure proper operation. If used at
or near capacity, the machine should be oiled every time
the basket is emptied, when it becomes noisy, and when
it is serviced. Use Fellowes Powershred Lubricant
(#35250) or other non-aerosol vegetable-based oil in a
long-nozzle container. Do not use flammable synthenic
oil, petroleum-based products, or aerosol lubricants of
any kind.
To apply oil:
1Turn the machine off.
2Insert the nozzle of the oil bottle into the paper
feed slot.
3Squeeze a small bead of oil along the length of the
paper feed slot starting at one end of the paper
feed slot.
Operation
The operator panel is located on the shredder cover.
The panel consists of two control switches and
troubleshooting indicator lights.
Operator Panel Control Switches
IAutomatic Turns on the automatic-start sensor and the
the green Ready light.
OOff Turns off the automatic-start sensor and the
green Ready light.
RReverse Runs the shredder in reverse mode. Press and
hold to activate.
Manual Forward Button
Runs shredder when the button is held down.
Troubleshooting Lights
Ready Light (Green) Shredder is in automatic start mode.
Basket Ajar Waste basket drawer is open.
Basket Full Waste basket is full or paper has collected
under the cutting cylinders.
Paper Jam Shredder is jammed (e.g., paper capacity
exceeded).
Operator Panel