FingerTec AC800 Series Instructions for use

AC800 • AC800 PLUS • AC800 PLUS MC SERIES
FINGERPRINT TIME ATTENDANCE &DOOR ACCESS CONTROL SYSTEM
HARDWARE USER MANUAL
C 2008 FingerTec Worldwide Ltd. All rights reserved.
For technical tips and manuals in other languages, refer to http://user.fingertec.com
Please register your FingerTec®reader for an extended 2 months to a total of 14 months warranty at
www.fingertec.com

AC800 • AC800 PLUS • AC800 PLUS MC SERIES
FINGERPRINT TIME ATTENDANCE & DOOR ACCESS CONTROL SYSTEM
HARDWARE USER MANUAL

COPYRIGHT NOTICE
All rights reserved. No part of
this book may be reproduced or
transmitted in any form or by any
means, electronic or mechanical,
including photocopying, record-
ing, or by any information storage
and retrieval system, without writ-
ten permission from FingerTec
Worldwide Ltd. Every precaution
has been made to supply com-
plete and accurate information.
Information in this document is
subject to change without prior
notice.
DISCLAIMER
No person should rely on the
contents of this publication with-
out first obtaining advice from a
qualified professional person. The
company expressly disclaims all
and any liability and responsibility
to any reader or user of this book,
in respect of anything, and of the
consequences of anything, done
by any such person in reliance,
whether wholly or partially, upon
the whole or any part of the con-
tents of this book.
FINGERTEC WORLDWIDE LTD
For enquiries on technical mat-
ters, please forward the
email to
[email protected]

1• GETTING STARTED 7-11
Introduction to FingerTec AC800 Models
• Complete Package - FingerTec AC800 Models
• Materials Provided with FingerTec AC800 Models
• Basic Features of FingerTec AC800 Models
2• USING THE FINGERTEC® FINGERPRINT READER 12-21
Using the Fingerprint Reader
Tips for Best Fingerprint Enrollment
Initial Set Up of the FingerTec® Fingerprint Reader
• Date/Time Adjustment
• Enrollment
• Enrollment of Supervisor/Administrator
• Enrollment of Normal User
• Fingerprint Verification
• Password Enrollment
• Password Verification
• Deleting Users
3• ACCESS OPTIONS 22-31
Brief Introduction to Access Options
Verification Flow of Access Options
Function Description Definition of Time Zone
Definition of Grouping Function
User Access Options
Access Comb
Dsen. Delay (Door Sensor Delay)
Dsen. Mode (Door Sensor Mode)
Dsen. Alarm (Door Sensor Alarm)
Duress Options
Management of Duress Fingerprint
CONTENTS

4• THE OTHER FUNCTIONS 31-33
System Option
Power Management
Communication Option
Log Option
Auto Test
System Info
5•INSTALLATION & COMMUNICATIONS 34-44
(For FingerTec Installer)
Connections Available
Startup and Shutdown
Communication Connection
DOOR LOCK CONNECTION
6•THE OTHER FUNCTIONS 45-60
(AC800 PLUS/AC800 PLUS MC)
For AC800 Plus/AC800 Plus MC
Advanced Options
• Turn Off Alarm • Upd Firmware • Work Code • Button Beep
Pendrive MNG
• Download Attendance Log • Download User • Upload User
Access Options
• Lock • DSEN. Delay • DSEN Mode • Alarm CNT • DSEN Alam
• Duress Option • Help Key • Duress Delay • Access Control • Setup Lock Function
For AC800 Plus MC only
Advanced Options • Card Only • FPCard Key
FP Card MNG • Create PINCard • Enroll FPCard • Create FPCard • Reg FPCard
• Unreg FPCard • Empty FPCard • Dump FPCard • Move TO FPCard
APPENDIX •TROUBLESHOOTING 61-64

7
1• GETTING STARTED
INTRODUCTION TO FINGERTEC® AC800 MODELS
The FingerTec® AC800 models are bestseller models, which function to record time and attend-
ance and to control access. For FingerTec® AC800 models there are three series available.
AC800 is the standard unit, AC800 Plus is the high-end unit and AC800 Plus MC is the high-end
unit with a card function. The differences of the AC800 models are tabulated in page 8.

8
Specifications Model
Model AC800 AC800 Plus AC800 Plus MC
Functions Time Attendance & Door Access System
Series available AC802, AC803 AC802 AC802
FP template capacity 1,500 (AC802) 1,500
2,800 (AC803)
Transaction storage 100,000 (AC802) 50,000 30,000
150,000 (AC803)
Connections TCP/IP, RS232, TCP/IP, RS232,RS485,
RS485 USB Flash Disk
Subnet mask & Not available Available
a gateway option
Work code function Not available Available
Card reader Not available MiFare Card
Card capacity
Not applicable
4000 users if no
fingerprint templates
are stored inside reader
Sensor type Optical sensor URU 4000B Module
with silicon coating with silicon coating
Software language English, Arabic, Chinese Simplified, Chinese Traditional, French,
available German, Indonesian, Malay, Russian, Farsi, Portuguese, Spanish,
Thai and Vietnamese.

9
Complete Package - FingerTec® AC800 Model
AC800 AC800 Plus/AC800 Plus MC
Power cable Power supply cable 2 USB extention
RS485 cable extender 3-pin adapter 26-bits wiegand TCMS V2 software dongle
output cable
RJ45 cable RS232 cable Door accessories cable Software CD
Communication I/O Wireless doorbellCRS232 connector Screwdriver
controller
Power supply cable USB pen drive
Screwdriver RS485 connector Wireless
doorbellC
Software CD DC 12V power supply MIFARE Card (1 piece)
For AC800 Plus MC only

10
Fingerprint Sensor
(URU 4000 Sensor)
Card Induction Area
(AC800 Plus MC only]
Note
Materials provided with FingerTec® AC800 Model
AC800 AC800 Plus AC800 Plus MC
Quick Start Guide √√√
Hardware User Manual √√√
Software User Manual √√√
Video Guide for Hardware √√√
Video Guide for TCMS V2 √√√
Sample of enrollment form √√√
Basic Features of FingerTec® AC800 Model
•2 Speaker
• 3 L.E.D. Display
1 LCD Display •
4 Keypads • • 5 Fingerprint
Sensor
AC800 Model •
AC800 Plus/AC800 Plus MC Model •

11
Number pad (0-9) •• Escape/Cancel
• Scroll Up/Check-In
• Scroll Down/Check-Out
Power On/Off •• Menu Function
Doorbell •
• OK
1 L.E.D Display: The L.E.D display has two lights.
Green The reader is in standby mode or to indicate that user has been successfully verified.
Red To indicate that user verification has failed.
2 LCD Screen: Screen that displays instructions and status of the reader.
3 Speaker: Indicating success or failure of fingerprint identification by voice greetings.
4 Keypads: Keys from 0-9, a Power on and off button, an OK button, an Escape/Cancel but-
ton, a Scroll up/ Check-In button, a Scroll Down/Check-Out button, a Doorbell button and a
Menu button. Please refer to Figure 1.2 for details.
5 Fingerprint Sensor: For user to place fingerprint for identification/verification. AC800 is
using optical sensor and AC800 and AC800 Plus & AC800 Plus MC are using URU 4000
sensor.Types of scanner
TYPES OF SCANNER
Optical scanner U.r.U 4000 scanner
Standard scanner to capture fingerprint Enhanced scanner with 512dpi to
image capture better fingerprint image

12
2• USING THE FINGERTEC® FINGERPRINT READER
FingerTec® fingerprint reader provides 3 types of enrollment method:
• Fingerprint Enrollment
User enrolls his fingerprint template into a reader and the template will be used for future
verifications.
• Password Enrollment
For user who has difficulty to enroll his fingerprint due to poor fingerprint quality, he is recom-
mended to enroll password. Password enrollment is also suitable for visitors and temporary
workers.
• Fingerprint and Password Enrollment
Under this option, a user can enroll both fingerprint and password at the same time. The user
can either use fingerprint or password to report attendance or to gain access.
USING THE FINGERPRINT READER
This chapter will guide on how to use the
FingerTec® fingerprint reader effectively.
To get a good reading every time, a finger-
print enrollment for the first time must be
done properly.
• Center points

13
What you should do
Place finger flat on the finger-
print sensor. Make sure the
finger’s midpoint is placed at
the center of the fingerprint
sensor.
What you should NOT do
UPRIGHT
ASKEW
OFF CENTER
PART
TIPS FOR BEST FINGERPRINT ENROLLMENT
There are 5 tips to get good fingerprint enrollment:
• Use INDEX finger
Index finger is smaller than thumb and it can be comfortably
placed on the sensor. The use of thumb is not recommended
because the center points might not be placed properly on the
sensor, hence cannot be read by the sensor due to its larger
size.
• Make sure the finger is not wet, too dry, injured or dirty
The finger needs to be slightly moist to enable the sensor to
read the minutiae points on the fingerprint.
• Place the center points of your finger at the center of the
sensor
The center points of a finger is an area where there is a swirl
and the center points must be properly placed on the sensor
during enrollment.
• Don’t press hard at the sensor, just place your finger on the
sensor
The sensor is reading minutiae points of your finger and placing
a finger properly on the sensor will prompt the sensor to read
those points. Pressing your finger hard on the sensor is not
necessary.
• Don’t do enrollment under bright light or direct sunlight
It is important to note that bright light or sunlight could inter-
fere with the reading of the sensor. Avoid placing the reader
under direct sunlight or bright light to avoid difficulty in enroll-
ment and future verification.

14
4System Opt
Power Mng
Comm Opt
4Date Time
Language ENG
Fmt DD-MM-YY
YY-MM-DD 24H
2008-1-17
08:24:25
ESC OK
MENU
Welcome Check-In
08:24
07-01-08 Mon
User Manage
4Options
Sys Info
When you see this | Do this
OK
6
OK
OK
OK
Press once
Press once
Press once
Press once
Press once
Use the keypad to key in the
year, month and date. Scroll
down more to change the
day, hour, minute and sec-
onds
Press once
INITIAL SET UP OF THE
FINGERTEC® FINGERPRINT
READER
Date/Time Adjustment
When first installing the FingerTec®fingerprint
reader, it is important to set the correct date and
time.
Follow the steps below to access the Date/Time
adjustment menu:

15
User Enrollment Template Form for FingerTec® Reader Reader ID:____________________
No. of Fingers Date
No. User ID Employee No. Name Department IC No. Note Signature
Enrolled Registered
Enrollment
To assist in fingerprint enrollment, we have designed a form for the administrator to use to keep
track of the enrollment detail or you can design your own form to suit to your company’s require-
ments.
Enrollment of Supervisor/Administrator
Once the FingerTec® fingerprint reader is switched on, a display on the screen will appear. First,
to enroll a supervisor or an administrator, who is the in-charge person to administer the finger-
print templates and the transaction data in the FingerTec® reader. Choose trustworthy people
for this particular role.

16
MENU
Welcome Check-In
08:24
07-01-08 Mon
4User Manage
Options
Sys Info
6
OK
OK
OK
ESC
OK
ESC
OK
ESC
OK
When you see this | Do this
Enroll User
4EnrollAdmin
Delete
4Enroll FP
Enroll Pwd
FP & Pwd
AdminAccredit
Supervisor
ESC OK
Enroll FP
New Enroll
ESC OK
New Enroll
User ID 00001
ESC OK Congratulations! A supervisor has been enrolled in the
system. As a supervisor, he can manage the FingerTec®
fingerprint reader by adding users, deleting users and
various other functions through the keypad.
Press once
Press once
Press once
Press once
Press once
Press once to
confirm or
Press once to
cancel operation
Press once to
confirm or
Press once to
cancel operation
Press 1 on the keypad for ID
00001 Press once to
confirm or
Press once to
cancel operation
Backup Enroll
00002-1
Place Finger...
ESC/Exil
New Enroll
00001
Place Finger...
ESC/Exil
When you see this | Do this
OK
ESC
ESC
OK
OK
ESC
New Enroll
00001-0
ESC OK [Save]
New Enroll
Continue?
ESC OK [Save]
Backup Enroll
User ID 00001-1
ESC OK [Save]
Place the center point of fin-
gerprint properly on the sen-
sor. Place fingerprint 3 times
during enrollment.
Read page 11 for tips on fin-
gerprint scanning technique.
This shows templates has been
successfully captured; and “-0”
means that the first fingerprint
template is recorded.
Press once to
confirm or
Press once to
cancel operation
Press once to add
backup fingerprint for
enrolled user ID. or
Press once to add
new user
Place the center of your finger-
print properly at the sensor.
Place the fingerprint 3 times in
order for the reader to capture
the fingerprint templates.
This shows templates has been
successfully captured; the “-1”
means template of the second
finger is captured good.
Press once to
confirm or
Press once to
cancel operation

17
Enrollment of Normal User
A normal user is only allowed to use Fin-
gerTec® reader for identity verification, and he
does not have any other authorities to access
the system. To add a nomal user, follow the
steps below:
To enroll more users, repeat the same steps
above.
Backup Enroll
00002-1
Place Finger...
ESC/Exil
Backup Enroll
User ID 00002-1
ESC OK [Save]
New Enroll
User ID 00002
ESC OK
When you see this | Do this
OK
ESC
OK
ESC
New Enroll
00002-1
Place Finger...
ESC/Exi
New Enroll
00002-0
ESC OK [Save]
New Enroll
Continue?
ESC OK
OK
ESC
ESC
OK
Press number 2 on the keypad
for ID 00002
Press once to
confirm or
Press once to
cancel operation
Place the center point of your
fingerprint properly at the sen-
sor. You need to place your fin-
gerprint 3 times for your reader
to capture your fingerprint
template.
This shows template has been
successfully captured; the “-0”
means template of first finger is
captured good.
Press once to
confirm or
Press once to
cancel operation
Press once to add
backup fingerprint for
enrolled user ID. or
Press once to add new
user.
Place center point of fingerprint
properly at the sensor. Place
the fingerprint 3 times for your
reader to capture your finger-
print template.
This shows template has been
successfully captured; the “-1”
means template of first finger is
captured good.
Press once to
comfirm
Press once to go back
MENU
Welcome Check-In
08:24
07-01-08 Mon
4User Manage
Options
Sys Info
When you see this | Do this
OK
OK
OK
4Enroll User
EnrollAdmin
Delete
4Enroll FP
Enroll Pwd
FP & Pwd
New Enroll
New Enroll
ESC OK
OK
ESC
Press once
Press once
Press once
Press once
Press once to
confirm or
Press once to
cancel operation

18
Fingerprint Verification
FingerTec®reader supports 2 types of finger-
print verification method. User can choose
either method to verify his fingerprint at the
FingerTec® reader. 2 types of fingerprint veri-
fication methods are:
• 1 to Many (1:N) fingerprint matching
• 1 to 1 (1:1) fingerprint matching
1 to Many (1:N) Fingerprint Matching
Welcome Check-In
08:24
07-01-08 Mon
FP Verify
Remove finger
When you see this | Do this
FP Verify
User ID 00001
Verified
FP Verify
Please TryAgn.
Place the enrolled finger prop-
erly on the fingerprint sensor.
Wait a second before removing
the finger from the fingerprint
sensor.
FingerTec® reader verifies that
the user ID is 00001.
If a finger failed to be verified by
the FingerTec® reader, it will
prompt the user to try again.
Welcome Check-In
08:24
07-01-08 Mon
1:1 FP Verify
User ID 00001
ESC OK[Pwd]
When you see this | Do this
1:1 FP Verify
User ID 00001
Verified
1:1 FP Verify
User ID 00001
Please TryAgn.
Key in the user ID as defined
when enrolling a finger on the
FingerTec® fingerprint reader.
For example 1 for 00001.
Place the enrolled finger prop-
erly on the fingerprint sensor.
The FingerTec® fingerprint sen-
sor verifies that the user ID is
00001.
If a finger failed to be verified by
the FingerTec® reader, it will
prompt the user to try again.
1 to 1 (1:1) Fingerprint Matching

19
Password Enrollment
For user who cannot enroll his fingerprint, he
can choose to use passwords. Follow the steps
below:
MENU
Welcome Check-In
08:24
07-01-08 Mon
4User Manage
Options
Sys Info
When you see this | Do this
OK
OK
OK
4Enroll User
EnrollAdmin
Delete
4Enroll FP
Enroll Pwd
FP & Pwd
New Enroll
New Enroll
ESC OK ESC
6
OK
Press once
Press once
Press once
Press once
Press once
u see this
Press once to confirm
or
Press once to cancel
operation
New Enroll
User ID 00003
ESC OK
When you see this | Do this
OK
New Enroll
Input Pwd****
ESC OK
New Enroll
Input Pwd****
PwdAffirm*****
ESC OK
New Enroll
00003-P
ESC OK [Save]
OK
ESC
ESC
OK
OK
Press number 3 on the keypad
for ID number 00003
Press once to
confirm or
Press once to cancel
operation
Key in the password
Maximum 5 characters in
length Press once to
confirm
Retype the password for confir-
mation and
Press once to
confirm
The “-P” shown means that
password has been success-
fully recorded.
Press once to
confirm or
Press once to cancel
operation

20
Welcome Check-In
08:24
07-01-08 Mon
1:1 FP Match
User ID 00003
ESC OK
When you see this | Do this
OK
OK
PwdAffirm
User ID 00003
ESC OK[PWD]
PwdAffirm
User ID 00003
Verified!
MENU
Welcome Check-In
08:24
07-01-08 Mon
4User Manage
Options
Sys Info
When you see this | Do this
OK
OK
Enroll User
EnrollAdmin
4Delete
Delete
User ID 00001
ESC OK
6
OK
Password Verification
User with password enrollment can always use
password to report attendance or gain access
from the FingerTec® readers.
Deleting Users
The FingerTec® system also allows de-
letion of user from the system. This is
important as employees come and go. There-
fore, for those who had left the company,
their fingerprint templates or records must
be deleted from the system to avoid any
misuse of the system. Only an administrator or
a supervisor has the rights to delete user. Fol-
low the steps below to delete any user:
Key in the user ID by using
keypad
Press OK to confirm that it is
the correct ID.
Press once to confirm
Key in the matching password
by using keypads
Press once to confirm
The FingerTec® fingerprint
reader verifies that user ID
user ID is 00003
Press once
Press once
Press 2 times
Press once
Key in user ID
Press once

21
ESC
Del Fingerprint
1-0
ESC OK
Del User
1
ESC OK
When you see this | Do this
OK
Del User
Delete
ESC OK
ESC
OK
ESC
OK
Note
User will be deleted from the reader following
the above steps.
Remember to key in the correct User ID
for deletion.
Press once to
confirm or
Press once to cancel
operation
Press once to
confirm or
Press once to cancel
operation
Press once to
confirm or
Press once to cancel
operation