Fisher & Paykel ActiveSmart E402B Mounting instructions

NZ AU GB AE HK SG IE
Installation instructions
and User guide
Ice & Water refrigerator
E402B, E442B, E522B,
RF610A & RF540A models

1
Contents
Important!
SAVE THESE INSTRUCTIONS
The models shown in this User Guide may not be available in all markets and are
subject to change at any time. For current details about model and specification
availability in your country, please visit our local website listed on the back cover
or contact your local Fisher & Paykel dealer. Note that the word “refrigerator”,
throughout this User Guide, refers to combination refrigerator/freezer products.
Introduction 2
Safety and warnings 3
Installation instructions 5
All about the display 16
Using the display options 18
Bottle Chill, Fast Freeze 18
The temperature of your refrigerator and freezer 19
Settings 19
User warnings 20
Using your water dispenser 21
Water filter 22
Using your ice maker 24
Active Smart
™
special features 26
Cleaning and caring for your refrigerator 28
On vacation/holiday 31
Refrigerator sounds 32
Storing food in your refrigerator 33
Storing food in your freezer 35
Troubleshooting 37
Manufacturer’s Warranty 41
Customer Care 43
Filter performance data sheet 45

2
Thank you for buying a Fisher & Paykel Active Smart™ refrigerator with automatic ice dispensing
and chilled water through the door.
At Fisher & Paykel we are very proud of this refrigerator. This refrigerator combines size and
storage space with the latest features and functions. We feel we have achieved water dispensing
through the door without compromising storage space or access to the refrigerator.
Thousands of hours of food care research and 75 years of refrigeration experience has been
programmed into your refrigerator to give you the best possible performance.
We hope you enjoy your new refrigerator.
Fig.1 Ice & Water Refrigerators
Introduction
Important!
It is important that this User Guide is retained with your Ice & Water refrigerator for future
reference. Should the appliance be sold or transferred to another owner, please ensure that
the User Guide is left with the appliance. This will ensure that the new owner can familiarise
themselves with the information and warnings contained within the Guide.

3
WARNING!
Electric Shock Hazard
Read and follow the SAFETY AND WARNINGS outlined in this User Guide
before operating this appliance.
Failure to do so can result in death, electric shock, fire or injury to persons.
Use this appliance only for its intended purpose as described in this User Guide.
Important safety precautions
Warning
When using this appliance always exercise basic safety precautions including the following:
Danger

This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.

Young children should be supervised to ensure they do not play with the appliance.

Risk of child entrapment. Before you throw away your old refrigerator or freezer:
– Take off the doors
– Leave the shelves in place so that children may not easily climb inside.

The manufacturer’s installation instructions for product and cabinetry ventilation must be
followed when installing the appliance.

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of
obstruction.

Do not use mechanical devices or other means to accelerate the defrosting process, other than
those recommended by the manufacturer.

Do not damage the refrigerant circuit.

In case of damage to the refrigerant circuit, ventilate the area by opening all windows. Do not
operate electrical equipment or any other equipment that may produce flames in the area. Contact
your authorised Fisher & Paykel Repairer immediately to arrange for the appliance to be repaired.
R600a
This refrigerator may contain the flammable refrigerant isobutane.
().
Disposal

Extreme care must be taken when disposing of your old appliance to avoid hazards. The
refrigerant gas must be safely removed and for the safety of young children, remove doors.

Your Fisher & Paykel Appliances Authorised Repairer will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.
Electrical

This appliance must be properly installed in accordance with the installation instructions before
it is used.
Safety and warnings

4Safety and warnings

Never unplug your refrigerator by pulling on the power cord.

Always grip the plug firmly and pull straight out from the outlet.

Do not plug in any other appliance at the same power point as your refrigerator or use extension
cords or double adapters.

Repair or replace immediately all electric service cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug
or appliance end.

If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances
Authorised Repairer because special purpose tools are required.

When moving your appliance away from the wall, be careful not to roll over or damage the
power cord.

Unplug your refrigerator before cleaning or replacing the lightbulb.

Do not use electrical appliances inside the food storage compartments of the appliance, unless
they are of the type recommended by the manufacturer.
Important!
Your refrigerator is designed to operate for many years without the need for service checks.
However, if your refrigerator is malfunctioning, have it attended to by your Fisher & Paykel
Appliances Authorised Repairer as soon as possible. All electrical repairs must be carried out by
an adequately trained service technician or qualified electrician.
Storing food and drinks

DO NOT store explosive substances such as aerosol cans with a flammable propellant in this
appliance.

Never store volatile or flammable materials in your refrigerator as they may explode.

Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the
container to explode.

Never freeze carbonated drinks. They may explode.

Do not consume food if it is too cold. Food removed from the freezer compartment may be cold
enough to cause damage when brought into contact with bare skin, eg frozen ice cubes.
Power failure – food safety

Do not refreeze frozen foods that have thawed completely. Follow the recommendations below if
you discover food in your freezer has thawed:
1) Ice crystals still visible – food may be refrozen but should be stored for a shorter period than
recommended.
2) Thawed but refrigerator cold – refreezing generally not recommended. Fruits and
some cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use
immediately or cook then refreeze. Vegetables – discard as they usually go limp and soggy.
3) Thawed and warmer than 5°C (41°F) – discard all food.

Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.
Cleaning

Many commercially available cleaning products contain solvents which may attack plastic
components of your refrigerator and cause them to crack. Please refer to the cleaning care
section of this booklet for further advice.
SAVE THESE INSTRUCTIONS

5
Installation instructions
WARNING!
Electric Shock Hazard
Read and follow the SAFETY AND WARNINGS outlined in this User Guide
before operating this appliance, pages 3 – 4.
Failure to do so can result in death, electric shock, fire or injury to persons.
Please follow the installation steps below to ensure your appliance operates correctly.
1. Power

The appliance must be installed so the plug is accessible.

To ensure that the appliance is not accidentally switched off, connect your refrigerator to its
own power point. Do not plug in any other appliance at this power point or use extension cords
and double adaptors, as the combined weight of both power cords can pull the double adaptor
from a wall outlet socket.

For power requirements, refer to the information on the serial plate located at the front bottom
right-hand side of the refrigerator when the door is open.

It is essential that the appliance be properly grounded (earthed).
2. Location

Your refrigerator should not be located in direct sunlight or next to any heat generating
appliance such as a cooktop, oven or dishwasher.

6Installation instructions
E402B, E442B, E522B RF610A/RF540A
Flush with refrigerator chassis – full door rotation
Flush with refrigerator door – 90° door rotation
Flush with refrigerator chassis – full door rotation
Flush with refrigerator door – full door rotation
Flush with refrigerator door – 90° door rotation
Flush with refrigerator door – full door rotation
O
P
O
P
O
P
O
P
O
P
O
P
O
P

7
Installation instructions
3. Ventilation and installation

To ensure adequate ventilation for your refrigerator see recommended cabinetry
dimensions below.

These measurements do not include space for the water filter at the back of the cabinet as we
recommend that the filter is placed as close to the incoming water supply as possible
Cabinetry dimensions (mm)
(including minimum air clearances) E402B E442B E522B RF610A RF540A
A
inside height 1735 1735 1735 1810
Flush with refrigerator chassis – full door rotation
B
inside width 675 720 830 940
C
inside depth 620 620 620 620
Flush with refrigerator door – full door rotation
D
inside width 705 750 860 1000
E
inside depth flush to curved door 675 675 675 –
F
inside depth flush to flat door 690 690 690 690
Flush with refrigerator door – 90° door rotation
(for full drawer/shelf access, the doors need to be open past 90°)
G
inside width 745 790 900 1010
H
inside depth flush to curved door 675 675 675 –
I
inside depth flush to flat door 690 690 690 690
Minimum clearances
J
side clearance 20 20 20 20
K
side clearance – hinge side flush with door – full rotation 50 50 50 50
L
side clearance – hinge side flush with door – 90° rotation 90 90 90 90
M
rear clearance (incl. evaporator tray) 30 30 30 30
N
vent (above refrigerator cabinet or around top of cupboard) 50 50 50 50
O
door clearance – hinge side flush with chassis – full rotation 520 555 645 365
P
door clearance – hinge side flush door – full rotation 490 525 615 335

8Installation instructions
Contents of filter kit
1 4 m (13 ft) white 6 mm (¼”) tubing
2 1 x 200 mm (8”) blue tubing
3 1 x pressure reducing valve (PRV)
4 1 x double sided foam
5 2 x locking keys
6 1 x water filter cartridge and head
7 1 x tap connection – 15 mm (½”) BSP
Important!

It is imperative the pressure reducing valve (PRV) is fitted prior to the filter. This valve ensures
water will not flow back into the mains from the refrigerator’s water system. If the PRV is not
fitted to the connection line, the Ice & Water features may not function in some circumstances.

The water connection to your Ice & Water refrigerator must be installed by an authorised
plumber or authorised Fisher & Paykel service person.

The water connection instructions below are intended only for the professional installer.

The new tubings supplied with the refrigerator are to be used, old tubings from old Ice & Water
connections should not be used.
Installation precautions/warning

DO NOT use with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.

WARNING – connect to potable water supply only.

DO NOT install on line pressure above 827 kPa (119 psi) or below 150 kPa (22 psi).

DO NOT use on hot water supply (38°C [100°F max.]).

DO NOT cut any length of tube shorter than 200mm.

DO NOT install near electrical wires or water pipes that will be in the path of drilling when
selecting the location of the filter system.

DO NOT mount the filter in such a position that it will be struck by other items, such as
wastebaskets, etc.

DO NOT install the filter or any water tubing in direct sunlight as prolonged exposure to light
can weaken plastic components.

DO NOT install the filter in a location that is susceptible to freezing temperatures as damage to
the filter housing could occur.

DO NOT screw the filter to the refrigerator.

DO NOT install the filter or any water tubing in high temperature areas eg in a ceiling cavity.

AVOID contamination of pipes during installation.

DO NOT use copper tubing. The plastic tubing supplied should always be used.

DO NOT continuously dispense water for a period longer than 2 minutes.
Fig.2 Water connection kit
1234567

9
Installation instructions
Installation instructions:
1 Ensure the refrigerator is not plugged into a power supply.
2 Locate isolation tap for water connection – cold water feed
only (dishwasher or sink mixer taps). Tee and tap fitting not
supplied.
3 Connect the 200 mm (8”) blue tubing to the outlet of the
PRV (blue collet) and the inlet connection of the water filter
cartridge as shown in Diagram 1. Gently pull on both ends
to ensure it is locked.
4 Connect the white 6 mm (¼”) tubing to the outlet of the
water filter cartridge as shown in Diagram 2. Gently pull to
ensure it is locked.
5 Measure the required length of tubing to run from the PRV
to the water connection point.
6 Cut the tubing making sure the ends are square and clean.
7 Connect the tubing to the tap connection and the base
of the PRV (white collet) and then to the tap as shown in
Diagram 3. Please note that the tap connection supplied
should fit most installation situations.
8 Connect one locking key to each side of the water filter
cartridge in between the cartridge and the locking collet as
shown in Diagram 4.
9 To flush the water filter of any trapped air, harmless
carbon fines and to also check for leaks, aim the end of
the tubing into a bucket, turn isolating tap on and run at
least 10 L (10 qt) of water through. Once complete, turn
isolating tap off.
10 Locate desired position for water filter noting carefully
the following points:

It is recommended to fit the water filter in a vertical
orientation with the water filter head at the top. This
will minimise water leakage when replacing cartridge.

Ensure the filter is in a convenient location to access
every 6 months for replacement. We suggest that
this location is beside the water filter supply tap in a
cupboard beside the refrigerator.

A minimum clearance of 64 mm (2 ½”) from the
bottom of the filter cartridge is required to perform
cartridge removal.

Do not screw the water filter to the refrigerator.
Fig.3 PRV connection
Diagram 1
Diagram 2
Fig.4 Waterline connection
INLET
Diagram 4
Fig.6 Locking key
Diagram 3
Fig.5 Tap connection

10 Installation instructions
11 Attach double sided foam to the back of the water filter head as shown in
Diagram 5. Write the date to be replaced on the filter (date installed + 6 months).
Remove double sided foam backing and attach filter to the desired position as
located in step 10 (refer to previous page).
12 Run the 6 mm (¼”) tubing to the back of the refrigerator ensuring there is
enough tubing to pull out the refrigerator for service.
13 Connect tubing into the water (solenoid) valve located on the right hand side of
the unit (compressor) compartment as shown in Diagram 7. Beware of hot pipes.
14 Pull gently on tubing to ensure it is locked in as shown in Diagram 8.
15 The completed installation should look like Diagram 9 on page 11.
Fig.8 Waterline connection
to refrigerator
Diagram 7
Diagram 6
Diagram 8
16 Turn isolating tap on and check that all connections are dry and free of drips.
17 Coil water line tubing behind the refrigerator. Push your refrigerator into place being careful not
to kink or squash the water line running into the water (solenoid) valve.
18 Read pages 12 – 15 carefully, and then turn refrigerator on.
19 The first time you require water out of the dispenser, there will be a delay while the water
reservoir fills up.
20 Run a further 3 litres (3 qt) through the system, stopping intermittently to ensure the reservoir is
flushed out. Failure to do this will result in excessive dripping from your dispenser.
21 On your display press the button until the Ice menu is highlighted. Then press to turn
on the ice maker. Press and hold together to force a cycle. The ice tray will flip. Force
another cycle. The ice tray will flip and spill water into the ice bin. Empty water and replace bin.
22 You are now ready to enjoy automatic ice dispensing and chilled water from your Active Smart™
refrigerator.
Please note that once installation is complete, a few drips may appear out of the dispenser over
the next few days as the remaining trapped air is cleared.
Diagram 5
Fig.7 Double sided
foam attachment

11
Installation instructions
Important!

All connections must be checked for leaks.

Ensure white 6 mm (¼”) tubing is routed away from sharp objects, sharp corners (beware of
kinking tube as this will stop water flow), clear of the refrigerator unit compartment and not in a
location where it can be squashed.

Ensure all push-fit connections are firmly pushed into place. The tube should push in 20 mm (¾”)
before reaching the stop.

If tubing is removed at any point, re-cut the end and re-insert. Tubing must be fully inserted to
avoid leaks.

To remove tube from connection points, turn off the isolating tap, push in the collet and gently
pull tubing at the same time.
Fig.9 Connection to water supply
Diagram 9
System tested and certified by NSF International against NSF/ANSI Standard 53 for the reduction
of Asbestos, Atrazine, Benzene, Cyst, Carbofuran, Lead, Lindane, Mercury, P-Dichlorobenzene,
Toxaphene & Turbidity; against Standard NSF/ANSI 42 for the reduction of Chlorine Taste and
Odour and Nominal Particulate Class I to a capacity of 2,838 Litres (750 gallons).

12 Installation instructions
4. Installation
Your Fisher & Paykel Active Smart™ refrigerator
is fitted with front and rear rollers, designed
for moving the product in the forwards and
backwards direction.
Avoid moving the product in a sideways direction
as this may damage the rollers or the floor
covering/surface.
A Your refrigerator will arrive with the front feet
wound up making moving the product into its
final location a simple task.
B Roll the refrigerator into its final position making
sure there is the correct air gap between the product
and surrounding cabinetry. See minimum clearance in
cabinetry dimensions table (refer to page 7).
(RF610A, RF540A models only)
C Adjust the front feet down until the refrigerator is leaning
backward with the front approximately 10 mm higher
than the back. This will ensure a good door closing action.
(Refer to Fig.10).
D Aligning your refrigerator with cabinetry.

Align the sides of the refrigerator with the cabinetry by
adjusting the hinge side front foot.

Adjust the handle side foot until it touches the floor and
takes a small amount of weight.

Once the refrigerator is in place and aligned with
cupboards/alcove push gently on the front top and check
if the product is rocking or stable.
5. Levelling of refrigerator door
(RF610A, RF540A models only)

For uneven surfaces, front feet can be used to align the
2 doors.

If left hand door is too low, then unscrew the left hand
foot to lift up the cabinet until the two doors top edges
are aligned.

If right hand door is higher, then adjust the right hand
foot in the same way. Fig.12 Even door alignment
Fig.11 Uneven door alignment
Raise the front of
the refrigerator
Lower the front
of the refrigerator
Fig.10 Refrigerator feet

13
Installation instructions
6. What to do if your product is unstable
E Gently push the refrigerator back until the rear rollers
contact the floor.

Measure the gap under the front foot, which has come
off the floor.

Obtain some solid packing material (hardwood,
plastic, etc) which fits firmly into the gap under the foot.
Note: do not use metallic materials that may corrode,
stain and/or damage floor coverings.
F Wind both front feet up and roll the product out
of position.

Place the packing material in the location diagonally
opposite the front roller that lifts off the floor.

Make sure the packing material stays in place when the
product is pushed back into position.

Ideally, the packing material is large enough to rest
against the back wall so as to prevent it moving when
the cabinet is pushed into position.
Wall behind refrigerator
For example: if this foot lifts off
the floor when pushing gently on
the top front of the refrigerator
Packing material goes under rear roller
diagonally opposite front foot that lifts
Fig.14 Stabilising your refrigerator
G Roll the refrigerator back into position and adjust front feet as per step D . (Check alignment and
door closing action are satisfactory).

Make small adjustments to front feet where necessary.

Check that the product is stable (all 4 feet are on the floor). If not return to step E and repeat
steps
F and G .
This foot lifts off the floor when
top front is gently pushed back
Example only
Unlevel floor
Fig 13.Unstable refrigerator

14 Installation instructions
Before placing food in the fresh food or freezer compartments

Remove all packaging. Ensure that all transit clips are removed from the refrigerator. These are
small rubber stops located at the back of the shelves.

Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to
cool to the appropriate temperature.

Clean the inside of the appliance with a mix of warm water and a little liquid detergent, and a
soft cloth to remove manufacturing and transportation dust.

The appliance may have an odour on its initial operation, but this will go when the refrigerator
and freezer have cooled sufficiently.
Energy efficiency
For the most energy efficient use of your appliance:

Ensure your refrigerator has adequate ventilation as recommended in the installation
instructions.

Do not cover your appliance with any material that will prevent air from flowing around the
cabinet sides.

Allow good clearances in front of air ducts within the cabinet for maximum cold air distribution.

Cool hot foods down before placing them in the appliance.

Do not overfill the compartments.

Keep door openings to a minimum.

Select a temperature setting that isn’t too cold.

Check your door seals for leaks.
Moving or storing your refrigerator
If your refrigerator is turned off for any reason, wait 10 minutes before turning it back on. This
will allow the refrigeration system pressures to equalise before restarting.
Moving your refrigerator

Turn off the appliance and unplug from the power point. Remove all food.

Turn the adjustable feet to the right as far as they will turn (refer to page 12).

Ease the refrigerator out of its position. Tuck the power cord away, tape the shelves in place and
tape the doors closed. If the cabinet needs to be placed at an angle or laid down, carefully lay it
on its side (the right hand side when viewed from the front).

Relocate and install. If the appliance has been left on its side for any length of time, leave it
standing upright for at least 10 minutes before turning on.

15
Installation instructions
Storing your refrigerator

When storing your cleaned appliance, leave the doors open. This allows air to circulate and
prevents the build up of bacteria and moulds.

Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon
of baking soda to each 500 ml of water). Rinse with clean water.
Holiday time
We recommend you leave your refrigerator operating while you are on holiday.
Before you start using your Ice & Water refrigerator

Check your refrigerator is switched on and has cooled for at least 2 hours before use (refer to
page 19 – The temperature of your refrigerator and freezer).

Check that the water filter has been connected and turned on.

Turn on the ice maker (refer to page 24).

At first use allow approximately 1 minute from when the dispensing pad is pushed until water is
dispensed. This will allow the water tank to fill.

Run through and discard the first 3 L (3 qt) of water from the dispenser, stopping intermittently
(refer to page 21 – First use). Failure to do this will result in excessive dripping from your
dispenser.

Discard the first 3 harvests of ice (8 ice cubes are produced per harvest), refer to page 24 –
First use.
You are now ready to enjoy ice and water from your Active Smart™ refrigerator.
Fig.15 Water dispenser
Please note that once installation is complete a few drips may appear out of the dispenser over
the next few days as the remaining trapped air is cleared.

16 All about the display
The display screen enables you to view and modify all the features and options on your
refrigerator. For example, you can change the temperature in your fresh food and freezer
compartment, and select the Fast Freeze function when you want to quickly freeze meat.
You may want to also quickly chill a bottle of wine when friends arrive unexpectedly.
Fig.16 Electronic control panel
4 5 6 7 8
1 32
Keys
1. Main menu – scrolls through the main menu (Freezer, Temperature,
Ice and Settings).
2. Arrow keys – scrolls through the settings of each function.
3. Key and Dispenser Lock – locks buttons and water dispenser.

17
All about the display
Display features
4. Freezer (page 18)
Bottle Chill (page 18)
Fast Freeze (page 18)
5. Dispensing water (page 21)
6. Temperature (page 19)
7. Ice (page 24)
8. Settings/User alerts (pages 19 – 20)
Key Silent Mode (page 19)
Dispenser and Key Lock (page 19)
Key Lock – disables the buttons (page 19)
Sabbath mode (page 20)
Filter Reset (page 20)
Service/Fault Diagnosis (page 20)

18 Using the display options
Bottle Chill
This function allows you to chill your beverages more rapidly in the freezer without the worry of
forgetting about them. The time taken to chill depends on the size of your beverage. Bottle Chill
allows you to customise this chill time.
Recommended times:

20 minutes – can or small bottle

25 minutes – wine bottle or similar size beverage

30 minutes – larger bottle

To activate, use button until the bottle chill icon ( ) is showing on the
screen. Then use the or buttons until the snowflakes ( ) and the
minute timer ( ) are displayed on the Bottle Chill screen.

Then use the button to select 10, 15, 20, 25 or 30 minutes as displayed on the Bottle Chill
screen. After several seconds, the snowflakes will then animate as the timer counts down.

An alarm will sound after the amount of time selected has elapsed.

Press any button on the display to silence the alarm. Remember to remove the beverage from
the freezer.

To deactivate Bottle Chill manually, use the button to scroll to the bottle chill icon ( )
on the screen, then use the and buttons until no minutes are shown on
the screen and the snowflakes ( ) are no longer visible.

If you remove your beverage from the freezer and it is not chilled to your liking, reset the timer
to 10 minutes and place the beverage back into the freezer.
Important!
Do not leave the bottle inside the freezer longer than the time needed for chilling, as glass
bottles may explode.
Fast Freeze
We have created the Fast Freeze feature to help you to get the best possible results when
freezing fresh food. Fast Freeze boosts the freezing speed by dropping the freezer to its coldest
temperature for 12 hours, which helps to ensure vital freshness, texture and taste are retained
during the freezing process.

To activate, use the button until the Fast Freeze icon ( ) is showing on the
screen. Then use the or buttons until the snowflakes ( ) are
displayed on the Fast Freeze screen. The animating snowflakes indicate that Fast Freeze has
been activated.

To deactivate the function manually before the 12 hours are up, use the button to scroll to the
Fast Freeze icon ( ) on the screen. Then use the and until there are no snowflakes
() present on the screen.
For best results, we recommend that you activate the function approximately 2 hours before it is
required. Alternatively, activate it when placing food into the freezer.
Note: the Bottle Chill and Fast Freeze option cannot be used at the same time.