
Manual FlexTherm Eco G1
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19
ENG
10. Maintenance
CAUTION
Where undertaking maintenance, repairs or removals, ensure that the system is first dis-connected
from the electrical and/or water supply.
• In areas where the mains water hardness can exceed 150 ppm Total Hardness and a scale-reducing device has
been fitted, the service and maintenance requirements of this device (especially re-fill requirements) need to
be adhered to.
• The air pressure in the expansion vessel should be checked every 2-3 years and topped up if necessary. Please
refer to the expansion vessel manufacturer’s instructions.
• Except as identified above, the Heat Battery does NOT require any regular maintenance.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard. Please refer to the Electrical wiring sections.
11. Troubleshooting
Fault Possible Cause(s) Possible Solution
The Heat Battery does not deliver hot water aer
installation
Issue with External Heat Source Refer to External Heat Source manual. If using a
FlexTherm Eco G1, the DSR/ Boost or back-up switch
can be used to supply hot water in this instance.
If using a FlexTherm Eco G1 with Solar Diversion
Control, the boost button on the solar power diverter
will activate the heating element inside the Heat
Battery (given there are no issues with the power
supply to the Heat Battery or Solar Power Diverter).
Please note this will result in higher electricity costs if
this is activated in a continuous mode.
Heat Battery not powered or not powered correctly Check wiring and power supply to Heat Battery and
rectify where necessary
Solar Power Diverter not powered or not powered
correctly (please note this ONLY applies if Heat
Battery installed with a Solar Power Diverter)
Check wiring and power supply to Solar Power
Diverter and rectify if necessary.
Non-self-resetting thermal cut-out has tripped Make sure the Heat Battery is full of water and purge
if necessary:
1. Disconnect the power supply
2. Open the electrical cover at the base of the Heat
Battery (Figure 1 -RHS image)
3. Reset the non-self-resetting thermal cut-out on
Le Hand side of the panel.
4. Check if the temperature sensor is fully inserted in
the Heat Battery (Section 7.3)
5. Reassemble the Heat Battery, and
6. Reconnect the supply.
If the problem persists, please contact Flamco.
LED D4 (power symbol) is rapidly flashing Temperature sensor string is faulty Check that the sensor cable is properly connected
to the PCBA and that the connector block or screw
terminal is making good contact.
If the problem persists, please contact Flamco.
The flowrate from the Heat Battery is lower than
expected
Air might still be trapped in the system Check that the mains supply valve is fully opened.
Make sure the Heat Battery is fully de-aired and
purge if necessary.
Incoming water pressure is too low Measure the incoming pressure from the mains
supply and contact Flamco.
Table 8. Troubleshooting of FlexTherm Eco G1