Focal Point PINOIR Guide

INSTALLATION AND USER INSTRUCTIONS
All instructions must be handed to user for safekeeping
Revision B - 10/08
Country(s) of destination - GB/IE
PINOIR - MEMOIRS
REFLECTION
SATURN
WALL MOUNTED
HIGH EFFICIENCY GAS FIRE
Focal Point Fires plc, Christchurch, Dorset BH23 2BT
Tel: [phone] Fax: [phone]
www.focalpointfires.co.uk
e-mail: [email protected]

©2008 Focal Point Fires plc.
Please note : Except where otherwise stated, all rights,
including copyright in the text, images and layout of this
booklet is owned by Focal Point Fires plc. You are not per-
mitted to copy or adapt any of the content without the
prior written permission of Focal Point Fires plc.
The products covered by this booklet are protected under
patent GB2275331B.
Reflection
Saturn
Pinoir
Memoirs

IMPORTANT NOTES
This appliance is a high efficiency, flueless catalytic flame effect gas fire. It provides radiant and convected
warmth both efficiently and safely utilising the latest type catalytic converter and burner technology. The appli-
ance does not require a flue system of any type as the catalytic converter cleans the flue products to provide a
complete combustion system, which is intrinsically safe. It is designed to operate on Natural Gas or LPG and is
factory set for operation on the gas type, and at the pressure stated on the appliance data plate.
The appliance incorporates a combustion monitoring system (Oxygen Depletion System). It must not be adjust-
ed or put out of operation. If replaced then manufacturer’s original parts must be used.
It is the LAW that all gas appliances and fittings are installed by a competent person and in accordance with the
Gas Safety (Installation and Use) Regulations 1998, the relevant British Standards for Installation, Codes of
Practice and the Manufacturers' Instructions.
At the time of writing, CORGI registered operatives are the only class of person considered as 'competent' by
the HSE under the above regulations. The installation shall also be carried out in accordance with the following:
Failure to comply with the above could lead to prosecution and deem the manufacturer’s warranty invalid.
This appliance must be installed in accordance with the rules in force and used only in a sufficiently ventilated
space. The appliance is designed to fit various types of situations as described in sections 3.0 and 4.0. The appli-
ance must be installed in a correctly sized room (see section 3.1), and the correct purpose provided ventilation
must be provided (see section 4.1).
It should be noted that heaters create warm air currents. These currents move heat to wall surfaces next to the
heater. Installing the heater next to vinyl or cloth wall coverings or operating the heater where impurities in the
air (such as tobacco smoke, candle smoke etc.) exist, may cause the walls to become discoloured.
This appliance is intended as a secondary source of heat only and should not be used in a room without some
form of background heating present. If the appliance is used in a room as the sole source of heat, then con-
densation may occur on colder surfaces within the room.
On first light up of a new appliance, initial curing of high temperature paint and burning off of lubricants may
occur for the first few hours of operation. During this period some smoke may be emitted from the outlet grille,
this should be no cause for concern. Accordingly, the room should be well ventilated with all windows and
doors open during this period. During this period the appliance may cause smoke alarms to sound. If this hap-
pens, reset the alarms, but do not remove the batteries.
Consult ALL instructions before installation and use of this appliance. This appliance is free from any asbestos
material.
1
Section Contents Page No.
1.0 Important Notes 1
2.0 Appliance Data 2
3.0 Installation Requirements 2
3.1 Room Sizing 2
4.0 Site Requirements 2
4.1 Ventilation 3
5.0 Unpacking the Appliance 4
5.1 Component Checklist 4
6.0 Gas Supply Routes 4
6.1 Preparing the Appliance 4
7.0 Fixing the Appliance 5
7.1 Checking the Burner 5
Section Contents Page No.
8.0 Testing and Commissioning 6
8.1 Operating the Appliance 6
8.2 Spark Failure 6
8.3 Setting pressure 6
8.4 Fitting the Decorative Frame 7
9.0 Briefing the customer 7
10.0 Servicing 7
10.1 Servicing the Burner Unit 8
10.2 Pilot Assembly 8
10.3 Catalyst 8
10.4 Testing for Firebox Leakage 9
11.0 Troubleshooting Guide 9
User Instructions
1.0
•Manufacturers' Instructions.
•The Building Regulations issued by the Department for Communities and Local Government, the Building
Standards (Scotland) (Consolidation) Regulations issued by the Scottish Development Department.
•Relevant British standards insofar as the relevant areas are not covered by these instructions.
•For Republic of Ireland, reference should be made to the current edition of IS813 (the relevant standards gov-
erning installation).
INSTALLATION INSTRUCTIONS
©2008 Focal Point Fires plc.

INSTALLATION REQUIREMENTS
If the appliance is to be sited near a disused or unserviceable fireplace served by a natural draught flue then the
old flue must be sealed off. It will be necessary to ventilate the old flue to prevent condensation and dampness
forming, however any air vent used to ventilate the old flue must not be sited within 500mm of this appliance.
If the flue can be ventilated to the outside of the building then this is usually the best solution. If in doubt then
advice should be sought from a local building control officer. The appliance is designed to be wall mounted. If
the appliance is to be mounted on a newly fabricated area of wall that also serves the purpose of sealing off the
old flue then it is very important that there are no holes, gaps or otherwise in this wall that will allow draughts
from the old flue to enter the room, especially directly behind the appliance. Such draughts could affect the per-
formance of the ODS system and result in nuisance cutting out, for example. If the gas supply pipe is to enter
the appliance from the rear, i.e. emerge from the wall behind the appliance, then any hole in the wall from which
the pipe emerges must be tightly sealed. Propane/LPG models must not be installed in cellars, basements or any
room which is completely below ground level.
ROOM SIZING
The room size should be a minimum of 40m3(e.g. 13’4” x 13’4” x 8’). to allow adequate circulation of air and
ensure the correct operation of the fire. This volume may include adjacent spaces but these spaces must not
be separated by a door. To calculate a room size in cubic metres (m3) divide the room volume in cubic feet
(ft3) by 35.3. This appliance is intended as a secondary source of heat only and should not be used in a room
without some form of background heating present.
SITE REQUIREMENTS
This appliance is designed to be wall-hung. Do not recess any part of the appliance into the wall.
This appliance may be installed in any room in the home except bathrooms or bedrooms. Installation in living
rooms is common, however other rooms such as kitchens, dining rooms and hallways are permitted, providing
a suitable natural gas supply is available, and rooms sizing and ventilation requirements are strictly adhered to
(see sections 3.1 and 4.1).
The appliance is designed to be versatile, and as such will operate correctly when exposed to normal gentle
draughts experienced within the home. It is not recommended, however that the appliance be installed in areas
where it is likely to be directly exposed to persistent strong draughts, that may be generated by outside doors,
windows, air vents, air conditioning units, extractor fans, ceiling fans etc. See section 4.1 for more information
on ventilation.
2
2.0
3.0
3.1
4.0
APPLIANCE DATA
Gas Group G20 Natural Gas CAT I2H
Inlet Pressure 20 mbar (+/- 2.0mbar)
Regulator Pressure N/A
Max Energy Input - Gross 3.5 kW
Max Energy Input - Net 3.15 kW
Max Gas Rate 0.34 m3/h
Min Energy Input - Gross 2.0 kW
Min Energy Input - Net 1.8 kW
Pilot Energy Input - Gross 166 W
Pilot Energy Input - Net 150 W
Burner Pressure High (Hot) 18.0 mbar (+/-1.5 mbar)
High (Cold) 17.5 mbar (+/-1.5 mbar)
Low (Hot) 5.8 mbar (+/-0.75 mbar)
Low (Cold) 5.3 mbar (+/-0.75 mbar)
Main burner flow restrictor Stereo 1.45mm (1/4” BSP)
Injector N/A
Oxypilot SIT/Bray 9082
Gas Inlet Connection 8mm inlet restrictor elbow
Ignition Piezo spark
Gas Valve BM733/NGC6802A
Spark Gap 4.0 mm (± 1.0mm)
Please see Data Badge affixed to appliance for current data.
This appliance is for use only with the gas type, and at the pressure stated on the appliance Data Badge.
©2008 Focal Point Fires plc.
G31 Propane CAT I3P
37 mbar (± 2.0mbar)
24.5 mbar
3.0 kW
2.75 kW
0.115 m3/h
2.0 kW
1.85 kW
166 W
152 W
14.0 mbar (+/-1.5 mbar)
13.7 mbar (+/-1.5 mbar)
6.0 mbar (+/-0.75 mbar)
5.9 mbar (+/-0.75 mbar)
Stereo 1.45mm (1/4” BSP)
1.30 mm (single)
Seagas P5-19 /SIT/Bray 9286
8mm inlet restrictor elbow
Piezo spark
BM733/NGC6802A
4.0 mm (± 1.0mm)

SITE REQUIREMENTS (continued)
Clearances to non-combustibles
Non combustible surfaces are defined as brick, metal, marble, concrete etc. and also a number of man-made
materials impervious to flame. If in doubt refer to the material manufacturer for further information before pro-
ceeding with installation.
Clearances to the sides of the appliance are 100mm (4”). Clearance to the front of the appliance is 500mm
(20”).
The back of the appliance may be installed directly onto a non-combustible wall, providing the area behind the
appliance is flat and does not interfere with the various vent holes in the back panel of the appliance.
A non combustible shelf of any depth may be positioned above the appliance provided it is no closer than
400mm from the top of the appliance glass panel and the wall above the appliance is non combustible.
The appliance must not be positioned vertically within 60mm (2.4”) of a solid floor (i.e. wood or stone) or
hearth. This dimension is measured vertically to the bottom of the appliance firebox.
Clearances to combustible materials
Combustible materials are defined as wood, fabrics, or other materials likely to combust if exposed to flame.
Generally, any material, which is likely to discolour, melt or misshape when exposed to moderate heat, should
be considered as a combustible material or surface.
Clearance to the sides of the appliance are 100mm (4”) but curtains, drapes and other fabrics are not permit-
ted within a distance of 500mm (20in) of the appliance sides. No such materials are permitted directly above
the appliance regardless of distance.
The minimum clearance to the ceiling above the appliance is 800mm (31.5”) measured from the top of the
appliance glass panel.
Combustible materials should not be positioned directly in front of the appliance within a distance of one
metre.
Under no circumstances should any electrical equipment e.g. plasma screen TV sets etc. be positioned on the
wall above the appliance. The appliance is designed to be wall mounted alone and not in conjunction with any
type of combustible fire surround. No combustible shelves should be positioned on the wall above the appli-
ance. It should be established that any mirrors or picture frames etc. to be positioned on the wall above the
appliance are able to withstand prolonged exposure to moderate heat and moisture before proceeding with
their installation.
The back of the appliance may be installed directly onto a combustible wall, providing it is relatively flat and
does not interfere with the various vent holes in the back panel of the appliance. The wall must be structural-
ly sound and constructed from a material capable of withstanding moderate heat. Brick, concrete, finished plas-
ter, most types of conventional wall paper and dry-lined plasterboard are usually examples of suitable materi-
als, however as there are many methods of wall construction and many variations in the composition of con-
struction materials, in some circumstances, cracking may occur to plasterwork. Materials such as flock, blown
vinyl and embossed paper which are sensitive to even small amounts of heat should be avoided as scorching
and or discolouration may occur over time. Avoid siting the appliance near joins or joints in plasterboard as
exposure to moderate heat may cause cracking along the joint line.
If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then the integrity
and ability of the wall to carry the weight of the appliance must be confirmed. It is important in these circum-
stances that any vapour control barrier is not damaged, and that any structural members of the house frame
are not damaged - refer to section 7.0.
The appliance must not be positioned vertically within 100 mm (4”) of a carpeted floor, rugs or fabric materi-
als of any kind. This dimension is measured vertically to the bottom of the appliance firebox.
VENTILATION
A minimum of 100 cm2purpose provided ventilation is required for this appliance. This may be achieved either
with one vent 100 cm2at a high or low position in the room, or split ventilation i.e. 50cm2be installed at high
level and 50cm2be installed at low level within the room. An openable window or equivalent is also required.
To reduce the possibility of draughts, road noise or insects entering the room via the air vent, we recommend
the use of “Black Hole”, “Vortex” or “Centurion” type vents featuring internal baffles. The requirements of any
other gas, oil or solid fuel appliances operating in the same room or space must be taken into consideration
when assessing ventilation. Any ventilation fitted must comply with BS5871 part 4 and BS 5440 part 2.
3
4.0
4.1
©2008 Focal Point Fires plc.

VENTILATION (continued)
Ventilation fitted under, or within immediate vicinity of the appliance must not be used as it may adversely effect per-
formance of the ODS system. For Republic of Ireland refer to the current edition of IS813 and any relevant rules in
force. The appliance shall not be installed within 1 metre of any existing air vent, and any new air vent shall not be
installed within 1 metre of the appliance.
UNPACKING THE APPLIANCE
Remove the outer packaging, remove any instructions or fixing kits.
Read ALL these instructions before continuing to unpack or install this appliance.
Lift off the remaining packaging components and remove the contents of the box.
Check that the components supplied correlate with the component checklist. Please dispose of all the packaging
materials at your local recycling centre.
COMPONENT CHECKLIST
QUANTITY DESCRIPTION
1 Firebox and burner assembly
1 Set of manufacturers instructions
1 Decorative stone facia panel (Memoirs and Pinoir models)
1 Decorative facia panel (Reflection and Saturn models)
1 Screw and wall plug pack
1 Rubber grommet
1 Fitting template
GAS SUPPLY ROUTES
Memoirs, Pinoir and Reflection models : There are four possible entry
points for the gas supply pipework to enter the appliance firebox. These
entry points are ‘knock out’ type holes. Non-concealed gas connections
may be made using the entry points at either end of the firebox or the
one in the bottom of the firebox. A concealed gas connection may be
made using the knock out hole in the centre back of the fire-
box. Select the most appropriate entry point and knock out
the relevant hole.
Saturn models only : There are three possible entry points for
the gas supply pipework to enter the appliance firebox.
These entry points are ‘knock out’ type holes. Select the
most appropriate entry point and knock out the relevant
hole. The positions of these holes are shown relative to the
positions of the lower fixing points which appear on the fit-
ting template.
No more than 1.5m of 8mm diameter pipe must be used to
avoid unnecessary pressure drops.
If a concealed gas connection is to be made, the supply pipe
should always be sleeved through walls and floors using the shortest possible route. For concealed supply pipe rout-
ing, pipes must (where possible) be vertical and providing there is sufficient wall thickness available, they should be
placed in pipe chases. Horizontal pipe runs should be avoided. Prior to chasing a solid wall, an inspection should be
made to note the proximity of any cables/sockets outlets which may already be buried.
Pipes must be secured using suitable clips and protected against corrosion. Ideally factory finished protected pipework
and fittings should be used. Joints should be kept to a minimum and compression fittings must not be used. The
pipework installation must be tested for soundness before any protection is applied and/or the pipework and fittings
are buried.
PREPARING THE APPLIANCE
Reflection models ;At this stage it is necessary to assemble the rear
frame of the appliance. Unpack the four frame sections and lay face
down on a soft surface taking care not to damage the painted fin-
ish. Using the eight no. 8 self tapping screws provided, fix the frame
pieces together as shown below, making sure that the edges align
neatly. The decorative front frame assembly is fitted after the main
firebox has been fitted to the wall.
Pinoir, Memoirs and Saturn models;The out casing / frame components are fitted after the
main firebox has been fixed to the wall.
4
5.0
5.1
6.0
4.1
6.1
©2008 Focal Point Fires plc.

FIXING THE APPLIANCE
Remove any protective film coatings from the finished/decorative surfaces
of the appliance. After having selected the final mounting position of the
appliance, taking into account the requirements as specified in sections 3
and 4 of these instructions, the integrity of the wall, and the feasibility of
the proposed supply pipe routing, the firebox of the appliance may be
secured to the wall.
To ensure customer safety, be sure to design the installation so that the
strength of both the wall and any wall fixings used are sufficient. Focal Point
Fires plc. assumes absolutely no responsibility for injuries and damages that may occur due to improper installation or
handling. The appliance should not be installed until all wet plastering and/or dry wall sanding and wall painting has
been completed and the wall is fully cured. Do not block the ventilation holes of the appliance. The wall onto which
the appliance is installed must be flat. Install only on a vertical surface. Avoid sloped surfaces. Installation onto any-
thing other than a vertical wall may result in fire, damage or injury.
If the appliance is to be mounted on the inner leaf of a conventional cavity brick wall, or a solid wall, then the wall
plugs and fixing screws provided may be used. Depending on the condition of the wall it may be necessary to use
additional fixings. In this situation, any additional fixings and wallplugs should be of the same size and type as the ones
provided. At the appropriate stage of the installation, drill four holes using only a
8.0mm masonry bit to a depth of 43mm.
Insert the wallplugs provided ensuring they are flush to the wall. If the appliance is to
be mounted on a dry lined wall or a timber framed construction wall then efforts
should be made to fix in at least two positions vertically, into one of the wooden studs,
or supporting wooden members of the wall using two of the fixing screws provided.
If this is not achievable then the wall should be strengthened
using appropriate building materials.
If there is no alternative than to rely on
some plasterboard fixings
then special cavity screw fixings or hollow wall anchors will be
required which are not supplied with this product. These should
be constructed from
metal and not plastic
and of the design indi-
cated to the right. For
further guidance for
wall fixing in timber
framed buildings,
refer to the current
edition of IGE/UP/7.
Using the fitting template provided, mark the fixing positions on the wall.
Pinoir,Memoir and Reflection models : Mark the positions shown as ‘L40 fixing points’.
Saturn models :Mark the Positions shown as ‘Saturn’ fixing points.
If a concealed gas connection is to be made ensure the gas supply pipe is in it’s final position and can enter the appli-
ance in the correct position when the appliance is hung on the wall. Drill the wall as appropriate for the type of wall
as previously described in this section, and insert the chosen type of wall fixings. Insert the wall fixing screws into the
top wall plugs, taking care to leave the screws protruding approximately 5mm from the wall. Now hang the appliance
onto these screws through the two keyhole shaped holes in the upper brackets on the back panel of the appliance.
Insert the lower fixing screws into the lower wall plugs through the corresponding fixing holes in the lower part of the
back panel. Do not tighten fully. Before tightening the wall mounting screws fully, at this stage it is recommended to
check the horizontal alignment of the appliance with a spirit level, as small adjustments can still be made if necessary.
When this has been checked, tighten all four fixing screws fully. To access the upper fixing screws insert a screwdriv-
er through the round access holes in the heat deflectors directly above the catalysts.
Pinoir/Memoir models:To access these holes the front heatshield of the outlet grille will need to be released. This is
achieved removal of the two retaining screws, one on either side, located at the top front corners of the firebox.
CHECKING THE BURNER
There are no imitation fuel bed components to install. The appliance features a ribbon burner which is designed to
produce a continuous band of flame over it’s length.
The burner should be visually inspected to ensure it is free from any foreign matter.
If it is necessary to clean or dust off the burner then the glass door should be removed by removal of the four retain-
ing screws. Re-fit the glass door after cleaning or inspection, ensuring the correct orientation and a good seal.
5
7.0
7.1
Plasterboard alone is not considered
to be a structural material.
It is not recommended to rely on
plasterboard fixings alone to support
the weight of the appliance.
WARNING
©2008 Focal Point Fires plc.
The wall where the appliance is to
be installed must be capable of long-
term support of the total load of the
appliance. Measures should also be
taken to ensure sufficient strength to
withstand the force of earthquakes,
vibration and other external forces.
WARNING

TESTING AND COMMISSIONING
Turn on and test the gas supply up to the fire for any leaks, in accordance with the current edition of BS 6891
(natural gas installations) or the current edition of BS 5482 pt1 (propane installations).
OPERATING THE APPLIANCE
The pilot is visible behind the left hand side of the burner.
The control knob is located on the lower right hand side of the outer
case. It is of a spherical design and is marked as shown in the diagram
to the right;
Push in and turn the control knob to the SPARK position, and hold
there for a few seconds. Continue turning anti-clockwise through the
spark click to the PILOT light position, ensuring the pilot has lit. If not,
return the knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for
approximately ten seconds. Now release the knob and the pilot
should stay alight. If the pilot is extinguished during use, wait three
minutes before repeating the ignition procedure.
To achieve the HIGH setting, push the control knob in slightly and continue turning anti-clockwise to the high
position. The main burner should light after a few seconds. To decrease the setting to LOW, turn the control
knob clockwise to the low setting.
To turn to the PILOT position from the HIGH or LOW positions, press the control knob in, and return to the pilot
position and release. To turn the fire OFF, keep the knob pressed in, return to the off position and release.
SPARK FAILURE
The gap between the spark electrode and the pilot should be 3 - 5mm to produce a good spark. There should
be no need to adjust this. If under any circumstances the piezo electric spark fails, the pilot cannot be lit man-
ually.
SETTING PRESSURE
The pressure test point is located on the left hand side of the appliance, on the main burner pipe, next to the
brass restrictor/connector. Release the setting pressure test point screw, and attach a U gauge. Light the fire on
the HIGH setting.
To commission the appliance, the burner pressure must be in accordance with the figures stated in the data sec-
tion of these instructions.
The fire is factory set to achieve these pressures and any
significant variation could indicate a supply problem. If
the pressure is too high, the gas supply meter/regulator
may be set incorrectly. This should be checked with the
fire running and if necessary reset by the gas supplier.
If the burner pressure is too low, then check the inlet
pressure with the appliance running. If this is less than the
inlet pressure stated in section 2.0 of these instructions it
will need to be reset by the gas supplier. If the setting pres-
sure is too low, but the meter pressure is acceptable, then a
problem in the supply pipework is to be suspected.
This will be dirt and debris, kinked or inadequate size
pipes, restriction in a fitting, shut off elbow not fully open or solder flashing across a joint. Identify the cause of
the restriction and rectify. Switch the fire off, disconnect the U gauge and refit the test nipple screw. Light the
fire and check for gas soundness.
In the event that the burner pressure is not in accordance with the figures stated in the data section of these
instructions, the appliance must not be commissioned, and the manufacturer should be contacted for guidance.
6
8.3
8.0
8.1
8.2
‘OFF’ position
‘SPARK’ position
‘LOW’ position
‘HIGH’ position
©2008 Focal Point Fires plc.

FITTING THE DECORATIVE FRAME ASSEMBLY
Remove any protective packaging, and remove any protective
film that may be present on the frame.
Pinoir and Memoirs models : Remove the stone facia panel from
any protective packaging. The stone facia panel is supported by
four M6 screws which protrude from the front of the outer cas-
ing.
Ensure each screw is unscrewed approximately one turn from
the fully screwed in position in order to create a 2mm gap
(shown). Hang the facia panel onto the outer casing ensuring
that the corresponding keyhole
shaped holes engage the screw-
heads fully.
Reflection models :The front
section of the frame assembly
should now be fitted. Remove
the extruded frame assembly
from the packaging. Position the frame onto the front of the
fire, ensuring that the inside edges of the frame are pushed up
to the stainless steel window frame fully. Insert four retaining
screws in the positions on the side of the firebox as shown.
Saturn models :The front section of the frame assembly should
now be fitted. Remove the painted frame assembly from the
packaging. The frame is supported by a hanging bracket at the
top centre of the frame. Hang the frame onto the correspon-
ding bracket on the front of the fire, ensuring that the inside
edges of the frame are pushed up to the window fully. Insert
two retaining screws in the positions on the side of the firebox
as shown.
BRIEFING THE CUSTOMER
All instructions must be handed to the user for safekeeping.
Show the customer how to light and control the fire. After
commissioning the appliance, the customer should be instruct-
ed on the safe use of the appliance and the need for regular
servicing. Frequency of service depends on usage, but MUST
be carried out at least once annually. Advise that cleaning of
the fire maybe achieved when the fire is cold using a damp
cloth and mild detergent on most surfaces. Advise that the fire
will emit a "newness" smell for a time after initial commissioning and that extra ventilation may be needed during this
time. Recommend that a guard be used for the protection of the young, pets, the elderly and the infirm
SERVICING
Isolate the fire from the gas supply. Ensure that the fire is fully cold before attempting service.
A suggested procedure for servicing is detailed below.
1. Lay out the dustsheet and tools.
2. Remove the decorative frame/glass facia assembly. Removal is reverse of section 8.4.
3. Remove the glass door assembly (4 screws) and clean carefully.
4. Inspect the burner and the catalyst and clean if necessary with a soft brush.
5. Disconnect the gas supply.
6. Detach the burner front cover plate by removal of the four retaining screws. Undo the four screws retain-
ing the burner support brackets to the base and rear of the firebox. Remove the control knob and spindle
assembly from the valve by removal of the spindle retaining clip.
7. Remove the burner unit, strip off the burner pipes and clean thoroughly.
8. Clean the in-line restrictor, pilot assembly and the burner tube. Do not attempt to remove the pilot injec-
tor as this can cause damage.
9. Re-assemble components.
10. Turn on the gas supply and leak test. Check pilot and burner for good ignition.
11. Refit the glass door assembly, ensuring correct orientation and a good seal.
12. Refit the decorative facia/frame assembly as detailed in section 8.4.
7
8.4
10.0
9.0
2mm
©2008 Focal Point Fires plc.
Pinoir and Memoirs models
Reflection models Saturn models

SERVICING (continued)
13. Check the purpose provided ventilation is un-obstructed.
14. Light the fire and test setting pressures.
15. Check safe operation of the appliance.
For specific servicing instructions,see relevant sections.
SERVICING THE BURNER UNIT AND GAS ASSEMBLY
Firstly, remove the decorative facia assembly (removal is the reverse of fitting as described in section 8.4).
Remove the inner glass panel, and disconnect the gas connection inside appliance. The gas connections to the
gas valve can now be released. Detach the burner front cover plate by removal of the four retaining screws.
Undo the four screws retaining the burner support brackets to the base and rear of the firebox, and remove the
control knob and spindle assembly by removal of the spindle retaining clip. The burner may now be removed.
Remove the pilot and main burner pipes and blow through to dislodge any debris. Now remove the restrictor
elbow and blow through to make sure it is entirely clear.
Unclip the pilot lint gauze and clean with a soft brush. Clean the exterior of the pilot assembly with a soft brush
and blow through the flame ports on the pilot head. Check the aeration holes are free from lint or dirt. The pilot
assembly can be removed if required by disconnecting the electrode HT lead, gas pipe and unscrewing the
mounting screws and lifting away.
The pilot assembly is a non-serviceable item and should not be taken apart. Aeration holes must be absolutely
clear internally for proper operation.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT
STAY ALIGHT
. Modifications are dangerous and can have serious unseen effects on safety. If the pilot will not
stay lit there is a problem with dirt, the gas supply to it, or the thermocouple needs replacement.
The gas valve is a non-serviceable item. If this needs replacement, remove M4 securing screw holding the valve
in place, remove all pipe unions, electrode lead, thermocouple lead and then the complete valve. Replacement
must be original manufacturers parts. Re-assembly is the reverse of removal. Ensure setting pressures are as stat-
ed in Section 2; Appliance Data.
PILOT ASSEMBLY
Clean the pilot assembly with a soft brush and blow through. Check the aeration holes are free of any dirt or
lint. Clean thoroughly internally, the connection can be removed from the base of the pilot unit using two span-
ners to make cleaning easier. Do not damage or try to dismantle the pilot injector.
The unit is factory set and the only check necessary is to ensure the spark gap is correct. See specifications for
gas setting.
NEVER MODIFY OR BEND THE THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT
. If the pilot will not stay
lit there is a problem with dirt, the gas supply, or the thermocouple needs replacement. Modifications are dan-
gerous and can have a serious unseen effect on safety and therefore MUST not be done. Replacements must be
original manufacturers parts. Re-assemble in the reverse of removal. Ensure setting pressures are as stated in
Section 2; Appliance Data.
CATALYST
It is recommended that the catalysts are inspected for signs of damage and dirt during routine servicing proce-
dures. The expected life of the catalysts is in excess of 11,000 hours (10 years of normal use). After this time the
catalysts should be replaced.
If there are any deposits of dirt or soot on the catalyst they should be cleaned with a soft brush and a vacuum
cleaner. If removed for cleaning ensure the seals are in good condition before replacing the catalyst. New seals
will usually be required. The performance of the catalysts may be checked using a combustion gas analyser as
follows. Any analyser used should conform to EN 50379-3.
Ignite the fire as per the operating instructions, and run at maximum setting for 15 minutes. Position gas sample
probe directly over the catalysts via the outlet grille, on top of the appliance. Record the carbon dioxide (CO2)
concentration and then the carbon monoxide (CO) concentration as displayed by the analyser - also noting the
units in which the values are expressed.
Most analysers display carbon dioxide (CO2) concentrations in percentage (%) terms and carbon monoxide concentration in parts
per million (ppm) terms. In order to calculate the combustion ratio for the appliance (CO/CO2) it is first necessary to express both
gas concentrations in terms of percentage. To convert from parts per million (ppm) to a percentage (%) divide the ppm figure by
10,000. Examples : 35ppm = 0.0035%, 15ppm = 0.0015%, 5ppm = 0.0005%. Now divide the concentration of carbon monox-
ide (CO) expressed in percent by the concentration of carbon dioxide (CO2) to obtain the appliance combustion ratio.
The combustion ratio of the gasses emitted by the catalytic convertor should not exceed 0.0015.
If replacing, firstly, remove the decorative frame/glass facia as described in section 8.4. The catalysts are located on the top of the
internal firebox and can be removed be unscrewing the retaining nuts securing the clamping plates. Remove the catalysts their
seals and discard. Refit the new catalysts and seals in reverse order, ensure the catalysts and the glass door have good seals.
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10.1
10.3
10.2
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©2008 Focal Point Fires plc.
CO (%)
CO2 (%) = ratio

TESTING FOR FIREBOX LEAKAGE
Appliances that are several years old or have been extensively dismantled should be checked for soundness. It is important that
all the products of combustion pass through the catalytic converter at the top of the firebox before leaving the appliance. The
firebox is heated by lighting for a few minutes to provide a flow through the firebox. The burner is then shut off and a smoke pel-
let or match introduced at the base of the fire underneath the burner tray. Large quantities of smoke will emerge from the top of
the appliance, but none should emerge from the joints or gasket faces, especially around the door. It is important to note that
the appliance can never be expected to be 100% smoke tight and small quantities of smoke may be seen in corners of joints
and gasket faces etc without affecting safety when the fire is in operation.
TROUBLESHOOTING GUIDE
Fire sparks but pilot does not light
No gas to fire, check isolators are open.
Pipe work blockage, clean out.
Air not fully purged, re purge supply or wait longer.
Spark earthing to metal work, reset gap correctly.
Blocked pilot, clean out internally.
Pilot lights but then goes out Severe restriction in gas supply: clear obstruction.
Faulty thermocouple, replace pilot unit.
Blocked pilot, clean out.
Blocked lint gauze, clean.
Hold control knob in for longer.
Check control knob does not foul indicator plate.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Fire does not spark at pilot
HT lead detached, refit.
Check the spark gap (see section 8.2).
Faulty piezo unit, replace.
Debris shorting out electrode, clean.
Spark shorting to metalwork under tray, realign HT lead.
Fire runs for a time and then cuts off
Loose or faulty thermocouple, rectify.
Blocked pilot, clean out.
Dirt or lint in pilot aeration hole or on the lint gauze,
clean thoroughly.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Pilot flame shrinks when fire is on high
Poor gas flow to fire, check pressure with fire on high.
If pressure is low, remove any restriction in pipework or
valve.
Check all isolators are adequately sized and fully open.
Check meter pressure is adequate.
If the pilot will not stay lit there is a problem with dirt,
the gas supply, or the thermocouple needs replacement.
Modifications are dangerous and can have a serious
unseen effect on safety. NEVER MODIFY OR BEND THE
THERMOCOUPLE TO MAKE THE PILOT STAY ALIGHT.
Fire smells when first lit or in use
Newness smell from brand new appliance.
Leakage occurring. Carry out leakage test and rectify
any problems.
Combustible materials used in incorrect positions.
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10.4
11.0
©2008 Focal Point Fires plc.

USER INSTRUCTIONS
Section Content Page No
1.0 Important Notes 1
2.0 Clearances to Combustibles 2
3.0 Ventilation & Room Size 2
4.0 Operating Instructions 3
5.0 Combustion Monitoring System 3
6.0 Cleaning 3
7.0 Servicing 3
8.0 List of Replacement Parts 3
IMPORTANT NOTES
The installation and Servicing of this fire MUST only be carried out by a competent person (such as a CORGI
registered fitter) in accordance with the Gas Safety (Installation and Use) Regulations 1998, the relevant British
Standards, Codes of Practice, the Building Regulations and the manufacturer's instructions.
Failure to comply with the above recommendations could lead to prosecution and invalidate the appliance war-
ranty. This appliance is only suitable for the gas type for which it is supplied.
Always keep a note of the installer's name and address, CORGI registration number, the original purchase receipt
and the date of installation for future reference. Failure to produce these documents may invalidate the warran-
ty.
The appliance must be serviced annually to ensure continued safe operation. See the servicing section for fur-
ther reference.
• The guard (glass front) is to prevent risk of fire or injury from burns and no part of it should be permanently
removed. It Does Not Give Full Protection For Young Children Or The Infirm. Parts of this appliance become
naturally hot during use. It is recommended that a suitable fireguard is used, especially where young children,
pets, the elderly or infirm are concerned. The manufacturer of this appliance considers all surfaces as working
surfaces with the exception of the control knob and control panel.
• Combustible items, such as flooring and furniture and soft wall coverings (such as blown vinyl or embossed
paper), low temperature surrounds etc may discolour if fitted too close to the fire. See relevant section for fur-
ther details on clearances to combustibles. No combustible materials or flooring should protrude onto the
hearth (if fitted).
This appliance incorporates a combustion monitoring system (ODS).
DO NOT burn any foreign material on this fire. Under no circumstances shall the appliance be used if the glass
front door or panel has been removed, damaged or is open.
DO NOT place any objects on top of the appliance, or cover the outlet grille in any way. DO NOT operate the
appliance with any parts removed or missing.
The integral catalysts should be checked by the installer upon servicing to ensure there are no defects or obstruc-
tions that may prevent the satisfactory flow of combustion products.
The expected life of the catalyst is in excess of 11,000 hours (10 years of normal use). After this time the catalyst
should be replaced.
This appliance is only suitable for the gas type for which it is supplied.
It should be noted that heaters create warm air currents. These currents move heat to wall surfaces next to the
heater. Installing the heater next to vinyl or cloth wall coverings or operating the heater where impurities in the
air (such as tobacco smoke) exist, may discolour walls.
WARNING: Due to the nature of this product the area around the top of the appliance (i.e. the grille) gets very
hot. Care should be taken when operating the appliance.
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1.0
©2008 Focal Point Fires plc.

CLEARANCES TO COMBUSTIBLES
Clearances to non-combustibles
Non combustible surfaces are defined as brick, metal, marble, concrete etc. and also a number of man-made
materials impervious to flame. If in doubt refer to the material manufacturer for further information before pro-
ceeding with installation.
Clearances to the sides of the appliance are 100mm (4”). Clearance to the front of the appliance is 500mm (20”).
The back of the appliance may be installed directly onto a non-combustible wall, providing the area behind the
appliance is flat and does not interfere with the various vent holes in the back panel of the appliance.
A non combustible shelf of any depth may be positioned above the appliance provided it is no closer than
400mm (16”) from the top of the appliance glass panel and the wall above the appliance is non combustible.
The appliance must not be positioned vertically within 60mm (2.4”) of a solid floor (i.e. wood or stone) or hearth.
This dimension is measured vertically to the bottom of the appliance firebox.
Clearances to combustible materials
Combustible materials are defined as wood, fabrics, or other materials likely to combust if exposed to flame.
Generally, any material, which is likely to discolour, melt or misshape when exposed to moderate heat, should
be considered as a combustible material or surface.
Clearance to the sides of the appliance are 100mm (4”) but curtains, drapes and other fabrics are not permitted
within a distance of 500mm (20”) of the appliance sides. No such materials are permitted directly above the
appliance regardless of distance.
The minimum clearance to the ceiling above the appliance is 800mm (31.5”) measured from the top of the appli-
ance glass panel. Combustible materials should not be positioned directly in front of the appliance within a dis-
tance of one metre.
Under no circumstances should any electrical equipment e.g. plasma/LCD screen TV sets etc. be positioned on
the wall above the appliance. The appliance is designed to be wall mounted alone and not in conjunction with
any type of combustible fire surround. No combustible shelves should be positioned on the wall above the appli-
ance. It should be established that any mirrors or picture frames etc. to be positioned on the wall above the appli-
ance are able to withstand prolonged exposure to moderate heat and moisture before proceeding with their
installation.
The back of the appliance may be installed directly onto a combustible wall, providing it is relatively flat and does
not interfere with the various vent holes in the back panel of the appliance. The wall must be structurally sound
and constructed from a material capable of withstanding moderate heat. Brick, concrete, finished plaster, most
types of conventional wall paper and dry-lined plasterboard are examples of suitable materials. Materials such
as flock, blown vinyl and embossed paper which are sensitive to even small amounts of heat should be avoided
as scorching and or discolouration may occur over time.
If the appliance is to be mounted on a dry lined wall or a timber framed construction wall then the integrity and
ability of the wall to carry the weight of the appliance must be confirmed. It is important in these circumstances
that any vapour control barrier is not damaged, and that any structural members of the house frame are not dam-
aged - refer to section 7.0 of the installation section of these instructions.
The appliance must not be positioned vertically within 100 mm (4”) of a carpeted floor, rugs or fabric materials
of any kind. This dimension is measured vertically to the bottom of the appliance firebox.
VENTILATION AND ROOM SIZE
Purpose provided ventilation of 100cm2is required for this appliance. An openable window or equivalent is also
required. The appliance should not be installed within one metre of any air vent. Any ventilation fitted must com-
ply with BS 5871 part 4 and BS 5440 part 2.
Ventilation fitted under, or within immediate vicinity of the appliance must not be used as it may adversely effect
performance of the combustion monitoring system (ODS) system.
The requirements of other appliances operating in the space or room must be taken into consideration when
assessing ventilation requirements, this will have been carried out by your CORGI registered installer.
A supply of fresh air into the room is advisable to maintain temperatures within limits. The appliance MUST NOT
be installed in a bedroom or bathroom. For Republic of Ireland, see relevant rules in force.
2.0
3.0
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©2008 Focal Point Fires plc.

VENTILATION AND ROOM SIZE (continued)
The room size should be a minimum of 40m3(e.g. 13’4” x 13’4” x 8’). to allow adequate circulation of air and
ensure the correct operation of the fire. This volume may include adjacent spaces but these spaces must not
be separated by a door. To calculate a room size in cubic metres (m3) divide the room volume in cubic feet
(ft3) by 35.3. This appliance is intended as a secondary source of heat only and should not be used in a room
without some form of background heating present.
OPERATING INSTRUCTIONS
The pilot is visible behind the left hand side of the burner.
The control knob is located on the lower right hand side of the outer
case. It is of a spherical design and is marked as shown in the dia-
gram to the right. Push in and turn the control knob to the SPARK
position, and hold there for a few seconds. Continue turning anti-
clockwise through the spark click to the PILOT light position, ensur-
ing the pilot has lit. If not, return the knob clockwise, and repeat.
When the pilot lights after the spark, keep the knob depressed for
approximately ten seconds. Now release the knob and the pilot
should stay alight. If the pilot is extinguished during use, wait three
minutes before repeating the ignition procedure.
To achieve the HIGH setting, push the control knob in slightly and
continue turning anti-clockwise to the high position. The main burn-
er should light after a few seconds. To decrease the setting to LOW,
turn the control knob clockwise to the low setting.
To turn to the PILOT position from the HIGH or LOW positions,
press the control knob in, and return to the pilot position and release.
To turn the fire OFF, keep the knob pressed in, return to the off posi-
tion and release.
COMBUSTION MONITORING SYSTEM
This fire is fitted with a combustion monitoring safety device (ODS). If the appliance shuts down during use for
no apparent reason then several reasons may be suspected. If a door or window has been opened creating a
draught, then pilot disturbance could be the problem and removal of the draught should resolve this. The appli-
ance can then be re-lit in accordance with the previous section.
If pilot disturbance is not the cause, then the ODS safety system may be in operation. Switch the appliance OFF,
call in your installer to check the appliance and ventilation. Remedial work must be carried out as required. DO
NOT allow the appliance to be used until the appliance and installation is passed as safe. If the pilot continues
to be extinguished, you must call your installer to check the operation of the complete appliance.
CLEANING
Before carrying out any of the following operations, ensure that the appliance is OFF and completely cold.
INNER GLASS PANEL - This can be cleaned with proprietary window-glass cleaner, or propriety ceramic hob
cleaner. Test on a small area first.
GRANITE SURFACES : A soft lint-free duster should be used for day to day cleaning. Other marks , such as fin-
ger-prints may be removed from the granite frame by using proprietary window-glass cleaner, or NET-TEX hard
surface cleaner.
LIMESTONE SURFACES : Limestone is porous and can be susceptible to marking in use. It may be cleaned with
a small amount of warm soapy water. Any stubborn stains may be removed with a diluted liquid domestic bleach
and water solution. Superficial scratches or stubborn surface stains can be smoothed out using a fine grade wet
& dry sandpaper. Joints may be grouted using a matching tile grout.
PAINTED AREAS - These can be cleaned using a dry lint-free cloth.
SERVICING
The appliance should be checked on an annual basis to ensure it is working safely. The frequency of service will
depend on usage, but MUST be carried out at least once annually. Servicing must be carried out by a compe-
tent person, such as a CORGI registered installer. The Installation instructions carry full servicing details for the
use of the installer.
LIST OF SPARE PARTS
PART NO. ITEM
F960017 Inner glass door assembly (Pinoir, Memoirs and Reflection models)
F960006 Inner glass door assembly (Saturn models)
F730023 Pilot assembly (Natural gas models)
F730075 Pilot assembly (LPG models)
F730076 Gas valve
Please enquire Burner unit
4.0
5.0
3.0
‘OFF’ position
‘SPARK’ position
‘LOW’ position
‘HIGH’ position
7.0
6.0
8.0
F860595
As our policy is one of continuous improvement and development , we hope therefore you will understand we must retain the right to amend
details and/or specifications without prior notice.
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©2008 Focal Point Fires plc.