Empire Comfort Systems superb CHBR-16-3 Quick start guide

Page 116934-3-0806
INSTALLATION INSTRUCTIONS
AND
OWNER'S MANUAL
INDOOR UNVENTED
GAS FIREPLACE
MODEL
CHBR-16-3
EFFECTIVE DATE
AUGUST 2006
WATER VAPOR: A BY-PRODUCT OF
UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An
unvented room heater produces approximately one
(1) ounce (30ml) of water for every 1,000 BTU's
(.3KW's) of gas input per hour. Refer to page 6.
WARNING: If not installed, operated and
maintained in accordance with the manufacturer's
instructions, this product could expose you to
substances in fuel or from fuel combustion which
can cause death or serious illness.
This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation
air must be provided. Refer to page 7.
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
Indoor Chimenea
OUTFITTERS SERIES
Installer: Leave this manual with the appli-
ance.
Consumer: Retain this manual for future refer-
ence.
— Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of
this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup-
plier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency or the
gas supplier.
WARNING: If the information in these in-
structions are not followed exactly, a fire or
explosion may result causing property dam-
age, personal injury or loss of life.

Page 2 16934-3-0806
Section Page
Important Safety Information .........................................................................................................................3
Safety Information for Users of LP Gas ..........................................................................................................4
Introduction .....................................................................................................................................................5
Specifications ...................................................................................................................................................5
General Information ........................................................................................................................................6
Water Vapor: By Product of Unvented Room Heaters ....................................................................................6
Provisions for Adequate Combustion and Ventilation Air ...............................................................................7
Clearances ........................................................................................................................................................8
Gas Supply .......................................................................................................................................................9
Set-Up Instructions ........................................................................................................................................10
Placement of Glowing Embers and Lava Rock .............................................................................................11
Operation Instructions/Flame Appearance ....................................................................................................12
Thermostat Operation ....................................................................................................................................12
CHBR-16 Lighting Instructions ...................................................................................................................13
Pilot Flame Characteristics ............................................................................................................................14
Cleaning and Servicing ..................................................................................................................................15
Wiring ...........................................................................................................................................................16
Troubleshooting .............................................................................................................................................17
Parts List ........................................................................................................................................................18
How to Order Repair Parts ............................................................................................................................18
Parts View ......................................................................................................................................................19
Service Notes .................................................................................................................................................20
TABLE OF CONTENTS

Page 316934-3-0806
When used without adequate combustion and ventilation air,
heater may give off CARBON MONOXIDE, an odorless,
poisonous gas.
Do not install heater until all necessary provisions are made
for combustion and ventilation air. Consult the written
instructions provided with the heater for information
concerning combustion and ventilation air. In the absence
of instructions, refer to the National Fuel Gas Code, ANSI
Z223.1, Section 5.3 or applicable local codes.
This heater is equipped with a PILOT LIGHT SAFETY
SYSTEM designed to turn off the heater if not enough fresh air
is available.
DO NOT TAMPER WITH PILOT LIGHT SAFETY
SYSTEM!
If heater shuts off, do not relight until you provide fresh air.
If heater keeps shutting off, have it serviced. Keep burner and
control compartment clean.
CARBON MONOXIDE POISONING MAY LEAD TO
DEATH.
Early signs of carbon monoxide poisoning resemble the flu, with
headache, dizziness and/or nausea. If you have these signs, heater
may not be working properly. Get fresh air at once! Have heater
serviced.
Some people – pregnant women, persons with heart or lung
disease, anemia, those under the influence of alcohol, those at high
altitudes – are more affected by carbon monoxide than others.
The pilot light safety system senses the depletion of oxygen at
its location. If this heater is installed in a structure having a high
vertical dimension, the possibility exists that the oxygen supply
at the higher levels will be less than that at the heater. In this type
of application, a fan to circulate the structure air will minimize
this effect. The use of this fan will also improve the comfort level
in the structure. When a fan is used to circulate air, it should be
located so that the air flow is not directed at the burner.
• An unvented room heater having an input rating of more than
10,000 Btu per hour shall not be installed in a bedroom or
bathroom.
• An unvented room heater having an input rating of more than
6,000 Btu per hour shall not be installed in a bathroom.
• Never burn solid fuels in a fireplace where a gas log set is
installed.
• Due to high temperatures, the appliance should be located out
of traffic and away from furniture and draperies.
• Do not place clothing or other flammable material on or near
the appliance.
• Children and adults should be alerted to the hazards of high
surface temperature and should stay away to avoid burns or
clothing ignition.
• Young children should be carefully supervised when they are
in the same room as the appliance.
• This unit complies with ANSI Z21.11.2 Unvented Heaters.
• Correct installation of ceramic fiber logs, proper location of
the heater and annual cleaning are necessary to avoid potential
problems with sooting. Sooting, resulting from improper
installation or operation, can settle on surfaces outside the
fireplace.
• Avoid any draft s that could alter burner flame patterns. Do
not allow fans to blow directly into the fireplace. Do not place
a blower inside of firebox. Ceiling fans may create drafts that
alter burner flame patterns. Sooting and improper burning will
occur as a result of drafts.
• The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code, ANSI
Z223.1 (latest edition) and to the National Electrical Code,
ANSI/NFPA70 (latest edition).
• NOTE: Installation and repair should be done by a qualified
service person. The appliance should be inspected before
use and at least annually by a qualified service person. More
frequent cleaning may be required due to excessive lint from
carpeting, bedding material, etc. It is imperative that the control
compartment, burners and circulating air passageways of the
appliance be kept clean.
• Any safety screen or guard removed for servicing an appliance
must be replaced prior to operating the appliance. Provide
adequate combustion and ventilation air.
• The flow of combustion and ventilation air MUST NOT be
obstructed.
• Provide adequate clearances around air openings into the
combustion chamber and adequate accessibility clearance for
servicing and proper operation. NEVER obstruct the front
opening of the appliance.
• A fireplace screen must be in place when the appliance is
operating and, unless other provisions for combustion air are
provided, the screen shall have an opening(s) for introduction
of combustion air.
• WARNING: Do not allow fans to blow directly into the
fireplace. Avoid any drafts that alter burner flame patterns.
• WARNING: Do not use a blower insert, heat exchanger insert
or other accessory not approved for use with heater.
IMPORTANT SAFETY INFORMATION
WARNING

Page 4 16934-3-0806
Some people cannot smell well. Some people cannot smell the
odor of the chemical put into the gas. You must find out if you
can smell the odorant in propane. Smoking can decrease your
ability to smell. Being around an odor for a time can affect your
sensitivity or ability to detect that odor. Sometimes other odors
in the area mask the gas odor. People may not smell the gas odor
or their minds are on something else. Thinking about smelling a
gas odor can make it easier to smell.
The odorant in LP-gas is colorless, and it can fade under some
circumstances. For example, if there is an underground leak, the
movement of the gas through soil can filter the odorant. Odorants
in LP-Gas also are subject to oxidation. This fading can occur if
there is rust inside the storage tank or in iron gas pipes.
The odorant in escaped gas can adsorb or absorb onto or into walls,
masonry and other materials and fabrics in a room. That will take
some of the odorant out of the gas, reducing its odor intensity.
LP-Gas may stratify in a closed area, and the odor intensity could
vary at different levels. Since it is heavier than air, there may be
more odor at lower levels. Always be sensitive to the slightest gas
odor. If you detect any odor, treat it as a serious leak. Immediately
go into action as instructed earlier.
Propane (LP-Gas) is a flammable gas which can cause fires
and explosions. In its natural state, propane is odorless and
colorless. You may not know all the following safety precau-
tions which can protect both you and your family from an
accident. Read them carefully now, then review them point
by point with the members of your household. Someday when
there may not be a minute to lose, everyone's safety will depend
on knowing exactly what to do. If, after reading the following
information, you feel you still need more information, please
contact your gas supplier.
• Learn to recognize the odor of LP-gas. Your local LP-Gas
Dealer can give you a "Scratch and Sniff" pamphlet. Use it
to find out what the propane odor smells like. If you suspect
that your LP-Gas has a weak or abnormal odor, call your
LP-Gas Dealer.
• If you are not qualified, do not light pilot lights, perform
service, or make adjustments to appliances on the LP-Gas
system. If you are qualified, consciously think about the odor
of LP-Gas prior to and while lighting pilot lights or perform-
ing service or making adjustments.
• Sometimes a basement or a closed-up house has a musty
smell that can cover up the LP-Gas odor. Do not try to light
pilot lights, perform service, or make adjustments in an area
where the conditions are such that you may not detect the
odor if there has been a leak of LP-Gas.
• Odor fade, due to oxidation by rust or adsorption on walls
of new cylinders and tanks, is possible. Therefore, people
should be particularly alert and careful when new tanks or
cylinders are placed in service. Odor fade can occur in new
tanks, or reinstalled old tanks, if they are filled and allowed
to set too long before refilling. Cylinders and tanks which
have been out of service for a time may develop internal rust
which will cause odor fade. If such conditions are suspected
to exist, a periodic sniff test of the gas is advisable. If you
have any question about the gas odor, call your LP-gas dealer.
A periodic sniff test of the LP-gas is a good safety measure
under any condition.
• If, at any time, you do not smell the LP-Gas odorant and you
think you should, assume you have a leak. Then take the same
immediate action recommended above for the occasion when
you do detect the odorized LP-Gas.
• If you experience a complete "gas out," (the container is un-
der no vapor pressure), turn the tank valve off immediately.
If the container valve is left on, the container may draw in
some air through openings such as pilot light orifices. If this
occurs, some new internal rusting could occur. If the valve is
left open, then treat the container as a new tank. Always be
sure your container is under vapor pressure by turning it off
at the container before it goes completely empty or having it
refilled before it is completely empty.
• Do not operate electric switches, light matches, use your
phone. Do not do anything that could ignite the gas.
• Get everyone out of the building, vehicle, trailer, or area. Do
that IMMEDIATELY.
• Close all gas tank or cylinder supply valves.
• LP-Gas is heavier than air and may settle in low areas such
as basements. When you have reason to suspect a gas leak,
keep out of basements and other low areas. Stay out until
firefighters declare them to be safe.
• Use your neighbor's phone and call a trained LP-Gas service
person and the fire department. Even though you may not
continue to smell gas, do not turn on the gas again. Do not
re-enter the building, vehicle, trailer, or area.
• Finally, let the service man and firefighters check for escaped
gas. Have them air out the area before you return. Properly
trained LP-Gas service people should repair the leak, then
check and relight the gas appliance for you.
SOME POINTS TO REMEMBER
NO ODOR DETECTED - ODOR FADE
LP-GAS WARNING ODOR
If a gas leak happens, you should be able to smell the gas because of the odorant put in the LP-Gas.
That's your signal to go into immediate action!
SAFETY INFORMATION FOR USERS OF LP-GAS

Page 516934-3-0806
Qualified Installing Agency
Installation and replacement of gas piping, gas utilization equipment
or accessories and repair and servicing of equipment shall be
performed only by a qualified agency. The term "qualified agency"
means any individual, firm, corporation, or company that either in
person or through a representative is engaged in and is responsible
for (a) the installation, testing, or replacement of gas piping or (b) the
connection, installation, testing, repair, or servicing of equipment;
that is experienced in such work; that is familiar with all precautions
required, and that has complied with all the requirements of the
authority having jurisdiction.
State of Massachusetts: The installation must be made by
a licensed plumber or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural gas-fired supplemental
room heaters shall provide to each purchaser a copy of 527 CMR
30 upon sale of the unit.
In the State of Massachusetts the CHBR-16 must be secured
to the floor.
The installation must conform with local codes or, in the absence
of local codes, with the National Fuel Gas Code, ANSI Z223.1.*
*Available from the American National Standards Institute, Inc. 11 West 42nd St.,
New York, N.Y. 10018.
IMPORTANT: Read all instructions carefully before starting
installation. Failure to follow these installation instructions may
result in a possible fire hazard and will void the warranty.
Save this manual for future reference.
Please read this manual before installing and using the
appliance.
Instructions to Installer
1. Installer must leave instruction manual with owner after
installation.
2. Installer must have owner fill out and mail warranty card supplied
with unvented room heater.
3. Installer should show owner how to start and operate unvented
room heater.
Always consult your local Building Department regarding
regulations, codes or ordinances which apply to the installation
of an unvented room heater.
This appliance may be installed in an aftermarket* manufactured
(mobile) home, where not prohibited by state or local codes.
*Aftermarket: Completion of sale, not for purpose of resale, from
the manufacturer.
This appliance is only for use with the type of gas indicated on
the rating plate. This appliance is not convertible for use with
other gases.
Any alteration of the original design, installed other than as shown
in these instructions or use with a type of gas not shown on the
rating plate is the responsibility of the person and company making
the change.
INTRODUCTION
SPECIFICATIONS
Manifold Pressure
Natural Gas Propan Gas
Regulator pressure setting 3.5" W.C. Regulator pressure setting 10.0" W.C.
Gas inlet pressure Max. 10.5" W.C. Gas inlet pressure Max 13.0" W.C.
Min. 5.0" W.C. Min. 11.0" W.C.
Model CHBR-16
Input Maximum Btu/Hr
Minimum Btu/Hr
20,000
14,000
Height 49"
Width 23"
Gas Inlet 3/8"
ACCESSORIES
Product
No.
Description
CHG-VF Antique Green Chimenea
CHR-VF Terra Cotta Red Chimenea
FRBC-1 Battery Operated Remote Control
FRBTC-1 Battery Operated Remote Control with Thermo-
stat
FREC-1 Electri Remote Control
FWS-1 Wall Switch

Page 6 16934-3-0806
GENERAL INFORMATION
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room
heater produces approximately one (1) ounce (30ml) of water for
every 1,000 BTU’s (.3KW’s) of gas input per hour.
Unvented room heaters must be used as supplemental heat (a
room) rather than a primary heat source (an entire house). In most
supplemental heat applications, the water vapor does not create a
problem. In most applications, the water vapor enhances the low
humidity atmosphere experienced during cold weather.
The following steps will help insure that water vapor does not
become a problem.
1. Be sure the heater is sized properly for the application, including
ample combustion air and circulation air.
2. If high humidity is experienced, a dehumidifier may be used
to help lower the water vapor content of the air.
3. Do not use an unvented room heater as the primary heat source
(an entire house).
This is an unvented gas-fired heater. It uses air (oxygen) from the
room in which it is installed. Provisions for adequate combustion
and ventilation air must be provided.
Keep room area clear and free from combustible materials,
gasoline and other flammable vapors and liquids.
Unvented gas heaters are a supplemental zone heater. They are not
intended to be a primary heating appliance. Water vapor produced
by an unvented heater can create moisture problems in a home
when operated for extended periods of time.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful but may produce
annoying smoke and smells as they are burned off during the initial
operation of the appliance; possibly causing headaches or eye or
lung irritation. This is a normal and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in period will be slight and will disappear
with continued use.
Do not use this room heater if any part has been under water.
Immediately call a qualified service technician to inspect the
room heater and replace any part of the control system and any
gas control which has been under water.
Before you get started
Carefully inspect the contents for shipping damage. If any parts are
missing or damaged, immediately inform the dealer from whom
you purchased the appliance. Do not attempt to install any part of
the appliance unless you have all parts in good condition.
Installation on Rugs and Tile
If this appliance is to be installed directly on carpeting, tile, or
other combustible material, other than wood flooring, the appliance
shall be installed on a metal or wood panel extending the full width
and depth of the appliance.
The base referred to above does not mean the fire-proof base as
used on wood stoves. The protection is primarily for rugs that may
be extremely thick and light-color tile that can discolor.
Make sure you have received all parts:
Check your packing list to verify that all listed parts have been
received. You should have the following:
• Gas log grate/burner assembly.
• Five (5) ceramic fiber logs.
• Plastic bag containing glowing embers (rock wool) for burner
coverage.
• Plastic bag containing lava rock.
Millivolt controlled heater designed to be operated with optional
devices for ON/OFF functions.
• Wall switch or thermostat with wire.
• Hand held remote control with ON/OFF switch or
thermostat.
Handle the gas log burner assembly by the grate and legs only.
Do not pick the unit up by the burner.
Gloves are recommended when handling ceramic fiber logs to
prevent skin irritation from loose fibers. Logs are fragile - Handle
with care.
Important
All correspondence should refer to complete Model Number,
Serial Number and type of gas.
Attention: During initial use of ceramic log you will detect an
odor as the ceramic log is cured.
Notice: During initial firing of this unit, its paint will bake out,
and smoke will occur. To prevent triggering of smoke alarms,
ventilate the room in which the unit is installed.
WARNING: Any modification to this unvented gas heater or
its controls can be dangerous. Improper installation or use of
the heater can cause serious injury or death from fire, burns,
explosion or carbon monoxide poisoning.
Well Head Gas Installations
Some natural gas utilities use "well head" gas. This may affect the
Btu output of the unit. Contact the gas company for the heating
value. Contact the manufacturer or your gas company before
changing spud/orifice size.
WARNING: This appliance is equipped for (natural gas or
propane) gas. Field conversion is not permitted.
High Altitudes: For altitudes/elevation above 2,000 feet ratings
should be reduced at the rate of 4 percent for each 1,000 feet above
sea level. Contact the manufacturer.

Page 716934-3-0806
PROVISIONS FOR ADEQUATE COMBUSTION & VENTILATION AIR
Provisions for Adequate Combustion and Ventilation Air
This heater shall not be installed in a confined space or unusually
tight construction unless provisions are provided for adequate
combustion and ventilation air.
The National Fuel Gas Code, ANSI Z223.1 defines a confined
space as a space whose volume is less than 50 cubic feet per
1,000 Btu per hour (4.8m3 per kw) of the aggregate input rating
of all appliances installed in that space and an unconfined space
as a space whose volume is not less than 50 cubic feet per 1,000
Btu per hour (4.8m3 per kw) of the aggregate input rating of all
appliances installed in that space. Rooms communicating directly
with the space in which the appliances are installed, through
openings not furnished with doors, are considered a part of the
unconfined space.
The following example is for determining the volume of a typical
area in which the CHBR-16 may be located and for determining
if this area fits the definition of an unconfined space.
The maximum6 input of the CHBR-16 is 20,000 Btu per hour.
Based on the 50 cubic feet per 1,000 Btu per hour formula, the
minimum area that is an unconfined space for installation of the
CHBR-16 is 1,000 cubic feet, 50 cubic feet x 20 = 1,000 cubic feet.
To determine the cubic feet of the area in which the CHBR-16 is
to be installed, measure the length, width and height of the area.
Example: The area measures 16 feet in length, 12 feet in width
and 8 feet in height, the area is 1,536 cubic feet. The CHBR-16
can be installed in this unconfined space with no requirement to
provide additional combustion and ventilation air.
Warning: If the area in which the heater may be operated is smaller
than that defined as an unconfined space or if the building is of
unusually tight construction, provide adequate combustion and
ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1, Section 5.3 or applicable local codes.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough
fresh air for combustion and ventilation. However, in buildings of
unusually tight construction, you must provide additional fresh
air.
Unusually tight construction is defined as construction
where:
a. Walls and ceilings exposed to the outside atmosphere have
a continuous water vapor retarder with a rating of one perm
or less with openings gasketed or sealed, and
b. Weatherstripping has been added on openable windows
and doors, and
c. Caulking or sealants are applied to areas such as joints
around window and door frames, between sole plates and
floors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at
other openings.
If the heater is installed in a building of unusually tight construction,
adequate air for combustion, ventilation and dilution of flue gases
shall be provided in accordance with ANSI Z223.1/NFPA54.

Page 8 16934-3-0806
CLEARANCES
CLEARANCES
Minimum Clearances From Combustible Construction
(Figures 2 and 3)
Side 2"
Rear 2"
Top 24"
Floor Combustible
Figure 1
Figure 2

Page 916934-3-0806
GAS SUPPLY
Check all local codes for requirements, especially for the size and
type of gas supply line required.
Note: Never use plastic pipe. Check to confirm whether your local
codes allow copper tubing or galvanized.
Note: Since some municipalities have additional local codes, it is
always best to consult your local authority and installation code.
Installing a New Main Gas Cock
Each appliance should have its own manual gas cock.
A manual main gas cock should be located in the vicinity of the
unit. Where none exists, or where its size or location is not ad-
equate, contact your local authorized installer for installation or
relocation.
Compounds used on threaded joints of gas piping shall be resistant
to the action of liquefied petroleum gases. The gas lines must be
checked for leaks by the installer. This should be done with a soap
solution watching for bubbles on all exposed connections, and if
unexposed, a pressure test should be made.
Never use an exposed flame to check for leaks. Appliance must be
disconnected from piping at inlet of control valve and pipe capped
or plugged for pressure test. Never pressure test with appliance
connected; control valve will sustain damage!
A gas valve and ground joint union should be installed in the gas
line upstream of the gas control to aid in servicing. It is required
by the National Fuel Gas Code that a drip line be installed near
the gas inlet. This should consist of a vertical length of pipe tee
connected into the gas line that is capped on the bottom in which
condensation and foreign particles may collect.
Figure 3
The use of the following gas connectors is recommended:
— ANS Z21.24 Appliance Connectors of Corrugated Metal Tubing
and Fittings
— ANS Z21.45 Assembled Flexible Appliance Connectors of
Other Than All-Metal Construction
The above connectors may be used if acceptable by the authority
having jurisdiction. The state of Massachusetts requires that a flexible
appliance connector cannot exceed three feet in length.
Pressure Testing of the Gas Supply System
1. To check the inlet pressure to the gas valve, a 1/8" (3.175mm)
N.P.T. plugged tapping, accessible for test gauge connection,
must be placed immediately upstream of the gas supply
connection to the appliance.
2. The appliance and its individual shutoff valve must be
disconnected from the gas supply piping system during any
pressure testing of that system at test pressures in excess of 1/2
psig (3.5 kPa).
3. The appliance must be isolated from the gas supply piping
system by closing its individual manual shutoff valve during
any pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa).
Attention! If one of the procedures results in pressures in excess
of 1/2 psig (14" w.c.) (3.5 kPa) on the appliance gas valve, it will
result in a hazardous condition.
Recommended Gas Pipe Diameter
Pipe Length Schedule 40 Pipe
Inside Diameter
Tubing, Type L
Outside Diameter
Nat. L.P. Nat. L.P.
0-10 feet
0-3 meters
1/2”
12.7mm
3/8”
9.5mm
1/2”
12.7mm
3/8”
9.5mm
10-40 feet
4-12 meters
1/2”
12.7mm
1/2”
12.7mm
5/8”
15.9mm
1/2”
12.7mm
40-100 feet
13-30 meters
1/2”
12.7mm
1/2”
12.7mm
3/4”
19mm
1/2”
12.7mm
100-150 feet
31-46 meters
3/4”
19mm
1/2”
12.7mm
7/8”
22.2mm
3/4”
19mm

Page 10 16934-3-0806
SET-UP INSTRUCTIONS
Attention: Two people are required to assemble indoor
chimenea.
1. Remove packing material from top of box.
2. Lift stack casting section out and set aside.
3. Remove remaining items and packing from inside body
casting.
4. Lift body casting out of box and sit on flat surface near desired
final location. Leave adequate room around body casting to
work. Locking ring for stack casting should be facing down.
Two people are required to remove casting from shipping
carton.
5. Remove washers and nuts from three legs. Install the three legs
using the bolts, washers and nuts provided. Reach through the
opening in the body casting to tighten the leg bolts securely.
See Figure 4.
Figure 4
6. Remove the bottom block off plate from stack casting. The
bottom block off plate is a half-moon shaped, 11 inch length,
black metal plate located within the stack casting.
7. Place bottom block off plate onto exterior, bottom of body
casting. Align clearance holes in bottom block off plate with
bolt holes in body casting.
8. Place a lock washer followed by a flat washer onto 3/8 inch
bolt. You will need to use three (3) 3/8 inch bolts to attach
bottom block off plate to body casting.
Attention: Start each bolt partially into body casting in order
to properly align bolts for attachment of bottom block off plate
to body casting.
9. Invert the body casting to sit on its legs.
10. Holding the burner support plate securely with two hands,
tip the burner assembly to a position where it will fit through
the front door opening. Guide the gas valve through the large
hole in the bottom of the body casting. The burner support
plate will come to rest on the three flat mounting tabs that
protrude from the body casting wall and the gas valve should
be approximately centered between the left leg and the right
leg.
11. Align clearance hole on burner support plate with threaded
hole in front of flat mounting tab. Attach burner support plate
to mounting tab with one (1) 1/4-20 x 3/8" screw. Install (2)
3-1/2" bolts through burner support bottom, casting bottom
and block off plate and secure with (2) nuts.
12. One (1) keyhole will be adjacent to front side (opening) on
body casting. Two (2) keyholes will be adjacent to back side
(rear) on body casting. Attention: If the keyhole positions
are reversed on body casting DO NOT attempt to operate the
indoor chimenea. An unsafe overheating condition of the wall
could occur. Contact your qualified serviceman or dealer for
replacement parts. See Figure 5.
Figure 5
13. Located on bottom of stack casting are three securing bolts.
Unscrew securing bolts approximately 1/2". Attention: Do not
remove securing bolts from bottom of stack casting. Place the
stack casting on top of the body casting aligning the three
securing bolts on the stack casting with the large end of the
"keyhole" slots on the securing ring. Once the stack casting
is in place, twist to lock it down. See Figure 6.
14. To install door screen, hook top of door screen onto body
casting. Raise door screen upward. Pivot bottom of door
screen inward to hook bottom of door screen, and then lower
screen. Do not operate without screen properly installed.
Figure 6

Page 1116934-3-0806
PLACEMENT OF GLOWING EMBERS AND LAVA ROCK
Placement of the glowing embers (rock wool) is very individual
and light coverage of the areas indicated will provide your best
effects. We recommend separation of the rock wool by hand and
make your coverage as light and fluffy as possible.
Place just enough embers on the burner to obtain the glow and a
gold yellow flame.
Do not place embers (rock wool) over large ports in rear portion
of burner.
A thin layer of glowing embers (rock wool) should be placed under
open space between the right and left middle logs.
Rock wool should not be placed in the area of the pilot
assembly.
Replacement of loose material (glowing embers) must be
purchased from Empire Comfort Systems, Inc. Application of
excess loose material (glowing embers) may adversely affect
performance of the heater. WARNING: All previously applied
loose material must be removed prior to reapplication.
Refer to Parts List, Page 18 to order loose material (rock wool).
Placing Lava Rock in Front of Burner on Burner Support Plate
Spread lava rocks on burner support plate in front of the burner
pan. The lava rocks are for decorative effect and are not required
for fireplace operation.
ATTENTION: DO NOT PLACE LAVA ROCKS ON
BURNER, LOGS OR ROCK WOOL. THE LAVA ROCKS
SHOULD ONLY BE PLACED ON THE BURNER
SUPPORT PLATE.

Page 12 16934-3-0806
Flames from the pilot (rear right back side of the pan burner) as
well as the main flame should be visually checked as the log set
is installed.
In normal operation at full rate after 10 to 15 minutes, the flame
appearance should be sets of yellow flames.
NOTE: All flames will be random by design, flame height will
go up and down.
Glowing embers (rock wool) can cover the pan burner in between
the front and middle logs, but very little is necessary to cover this
area. Excess ember material causes the yellow flame to become
orange and stringy. Apply just enough to obtain slow glow and a
gold yellow flame.
Avoid any drafts that alter burner flame patterns. Do not allow
fans to blow directly into fireplace. Do not place a blower inside
the burner area of the firebox. Ceiling fans may create drafts that
alter flame patterns. Sooting and improper burning will result.
OPERATION INSTRUCTIONS/FLAME APPEARANCE
THERMOSTAT OPERATION
Millivolt Control has four (4) positions
Off – All gas to set is completely off at the valve.
Pilot – Valve position to light/maintain the standing
pilot.
Low – Minimum gas rate - pleasing yellow flames -
glowing embers.
High – Maximum gas rate - pleasing yellow flames -
glowing embers. Generator
Ignition – Piezo Ignitor allows lighting of the pilot without
matches.
Pilot – All gas log heaters are designed with safety pilot
systems that will shut down when the level of
oxygen available in the room is low. The pilot will
only relight when adequate fresh air is available.
Thermo – All millivolt logs are fitted with a thermo generator
to provide millivolt power to activate switches,
remote controls or thermostats.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful, but may produce
annoying smoke and smells as they are burned off during the initial
operation of the appliance, possibly causing headaches or eye or
lung irritation. This is a normal and temporary occurrence.
The initial break-in operation should last 2-3 hours with the burner
at the highest setting. Provide maximum ventilation by opening
windows or doors to allow odors to dissipate. Any odors remaining
after this initial break-in will be slight and will disappear with
continued use.

Page 1316934-3-0806
HI/LO
REGULATOR
CONTROL
KNOB
PIEZO
IGNITOR
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fire or explosion may result caus-
ing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted by hand.
When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area
for gas. Be sure to smell next to the floor because some gas
is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas control
knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it; call a qualified service
technician. Force or attempted repair may result in a fire
or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the
control system and any gas control which has been under
water.
LIGHTING INSTRUCTIONS
TO TURN OFF GAS TO APPLIANCE
1. Turn control knob clockwise to OFF position to
completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or
set thermostat (if present) to lowest setting. If applicable:
Turn off all electric power to the heater.
Note: For easy access to valve for lighting pilot, remove branch
log and middle log from burner assembly before lighting.
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo)
which lights the pilot. If piezo ignitor does not light the pilot,
refer to Step 7.
4. Turn gas control knob clockwise to the “OFF”
position, set the thermostat to the lowest setting and turn
ON/OFF switch to OFF position.
5. Wait ten (10) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas STOP! Follow
“B” in the safety information label. If you do not smell gas,
go to the next step.
6. From OFF position, turn the gas control knob counterclock-
wise to “Pilot” position. Push in and hold control
knob for 5 seconds.
7. With the control knob pushed in, repeatedly push the piezo
ignitor button until pilot is lit (or use a match to light pi-
lot).
8. Continue pushing the control knob in for a further 60 seconds
to prevent the flame detector from shutting off the gas while
the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise to the
“ON” position.
10. After the pilot has been lit for one minute, the burner can
be turned on. Turn the ON/OFF switch to “ON” position or
adjust thermostat to desired setting.
11. If the gas logs will not operate, follow the instructions “To
Turn Off Gas To Appliance” and call your service technician
or gas supplier.
Wait 30 seconds before readjusting the heater when the control
knob has been turned down to a lower setting.
CHBR-16 LIGHTING INSTRUCTIONS

Page 14 16934-3-0806
Figure 7 shows a correct pilot flame pattern. The correct flame
will be blue and will extend beyond the thermocouple. The
flame will surround the thermocouple just below the tip. A slight
yellow flame may occur where the pilot flame and main burner
flame meet. Figure 8 shows an incorrect pilot flame pattern. The
incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools,
the heater will shut down.
Correct appearance of pilot flame.
Figure 7
Incorrect appearance of pilot flame.
Figure 8
If pilot flame pattern is incorrect, as shown in Figure 8
• See Troubleshooting, page 17.
Cleaning and Maintenance/Pilot
Oxygen Depletion Sensor Pilot (Figure 9)
When the pilot has a large yellow tip flame, clean the Oxygen
Depletion Sensor as follows:
1. Clean the ODS pilot by loosening nut B from the pilot tubing.
When this procedure is required, grasp nut A with an open end
wrench.
2. Blow air pressure through the holes indicated by the arrows.
This will blow out foreign materials such as dust, lint and
spider webs. Tighten nut B also by grasping nut A.
Figure 9
Warning:
Never use needles, wires, or similar cylindrical objects to
clean the pilot to avoid damaging the calibrated ruby that
controls the gas flow.
PILOT FLAME CHARACTERISTICS

Page 1516934-3-0806
Annual inspection and cleaning by your dealer or qualified
service technician is recommended to prevent malfunction and/or
sooting.
TURN OFF HEATER AND ALLOW TO COOL BEFORE
CLEANING.
Remove logs, handling carefully by holding gently at each end.
Gloves are recommended to prevent skin irritation from ceramic
fibers. If skin becomes irritated, wash gently with soap and water.
Refer to manual for correct log placement.
PERIODIC CLEANING – Refer to parts diagram for location
of items discussed below.
• Do not use cleaning fluid to clean logs or any part of
heater.
• Logs - brush with soft bristle brush or vacuum with brush
attachment.
• Remove loose particles and dust from the burner areas,
controls, piezo covers and grate. Don’t remove media from
inside burner box.
• Inspect and clean burner air intake hole. Remove lint or
particles with brush. Failure to keep air intake hole clean will
result in sooting and poor combustion.
ANNUAL CLEANING/INSPECTION – Refer to parts diagram
for location of items discussed below.
• Inspect and clean burner air intake hole. Remove lint or
particles with vacuum or brush. Failure to keep air intake
hole clean will result in sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at
air intake holes.
• Verify flame pattern and log placement for proper
operation.
• Verify smooth and responsive ignition of main burner.
• Check level of ceramic media in burner. Burner should be
full, up to the level of openings in burner top.
Attention: Ceramic media that is dislodged from burner box
during shipment can be replaced through openings in burner
top. If settling of ceramic media occurs during shipment an
additional bag of ceramic media, part number, 12389 can
be ordered from Empire Comfort Systems, Inc.
CLEANING AND SERVICING

Page 16 16934-3-0806
WIRING
Label all wires prior to disconnection when servicing controls.
Wiring errors can cause improper and dangerous operation.
Verify proper operation after servicing.
Control Panel Installation
1. Disconnect black and green wire from TH/TP and TH terminal
on valve.
2. Insert REMOTE/OFF/ON switch with attached wires through
rectangular opening on cover plate.
3. Attach black and green wire to TH/TP and TH terminal on
valve.
4. Attach cover plate to valve bracket with two (2) 8 x 1/2" Truss
-head Phillips screws.
Millivolt) thermopile is self powered gas valve and does not
require 110 volts. See Figure 10 to provide optional wall switch,
thermostat, or remote control. Maximum length of 20 feet of
16 AWG to conductor wires is to be used with all optional
switches.
Use the two leads (black/red wires and brown wires) from
REMOTE/ON/OFF switch to attach optional components.
Check System Operation
Millivolt system and all individual components may be checked
with a millivolt meter 0-1000 MV range.
Remote Receiver
Figure 10
1. The remote receiver can be placed behind the gas valve on
under side of chimenea.
2. Attach remote receiver to the flat bottom of casing behind gas
valve on underside of chimenea.
Refer to remote control installation and operating instructions for
more details on remote control.
750 Millivolt System
When you ignite the pilot, the thermocouple produces millivolts
(electrical current) which energizes the magnet in the gas valve.
After 30 seconds to 1 minute time period you can release the gas
control knob and the pilot will stay ON. Allow your pilot flame to
operate an additional one (1) to two (2) minutes before you turn the
gas control knob from the PILOT position to the ON position. This
time period allows the millivolts (electrical current) to buildup to
a sufficient level allowing the gas control to operate properly.
Millivolt Control
The valve regulator controls the burner pressure which should be
checked at the pressure test point. Turn captured screw counter
clockwise 2 or 3 turns and then place tubing to pressure gauge
over test point (Use test point “A” closest to control knob). After
taking pressure reading, be sure and turn captured screw clockwise
firmly to re-seal. Do not over torque. Check for gas leaks.

Page 1716934-3-0806
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and the heater may backfire when lit. If the gas quality or pressure is
low, contact your local gas supplier immediately.
1. When ignitor button is pressed, there is no spark at ODS/
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
2. Appliance produces unwanted odors.
a. Appliance burning vapors from paint, hair spray, glues,
etc. - Ventilate room. Stop using odor causing products
while heater is running.
b. Gas leak - Locate and correct all leaks.
3. Appliance shuts off during use. (Pilot and main burner
are off.)
a. Not enough fresh air is available for ODS/pilot to operate
- Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
4. Appliance shuts off during use. (Pilot stays on.)
a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot flame, check wire
connections, output should be a minimum of 325 millivolts
across. TH/TP and TP terminals with ON/OFF switch
off.
5. Gas odor even when control knob is in OFF position.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
6. When ignitor button is pressed, there is spark at ODS/pilot,
but no ignition.
a. Gas supply turned off or manual shutoff valve closed
- Turn on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob
to PILOT position.
c. Control knob not pressed in while in PILOT position
- Press in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding down
control knob. Repeat igniting operation until air is
removed.
e. ODS/pilot is clogged - Replace ODS/pilot assembly or
have it serviced.
g. Gas regulator setting is not correct - Replace gas
regulator.
7. ODS/pilot lights but flame goes out when control knob is
released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After ODS/pilot
lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilot flame not touching thermocouple, which allows
thermocouple to cool, causing pilot flame to go out. This
problem could be caused by either low gas pressure or
dirty or partially clogged ODS/pilot - Contact local gas
company.
f. Control valve damaged - Replace control valve.
8. Burner does not light after ODS/pilot is lit.
a. Burner orifice clogged - Clean burner or replace main
burner orifice.
b. Burner orifice diameter is too small - Replace burner
orifice.
c. Inlet gas pressure is too low - Contact qualified service
person.
9. If burning at main burner orifice occurs (a loud, roaring
blow torch noise).
a. You must turn off burner assembly and contact a qualified
service person.
b. Manifold pressure is too low - Contact local gas
company.
c. Burner orifice clogged - Clean burner or replace burner
orifice.
10. Logs appear to smoke after initial operation.
a. Vapors from paint or curing process of logs - Problem
will stop after a few hours of operation. Open a window
for the first few hours.
Log heater is intended to be smokeless. Turn OFF heater
and call qualified service person.
11. Heater produces a whistling noise when main burner is
lit.
a. Turning control knob to HIGH position when main burner
is cold - Turn control knob to LOW position and let warm
up for a minute.
b. Air in gas line - Operate burner until air is removed from
line. Have gas line checked by local gas company.
c. Dirty or partially clogged burner orifice - Clean burner or
replace burner orifice.
12. No gas to pilot.
a. LP-regulator shut down due to inlet pressure too high -
Verify LP tank regulator is installed and set at 11" to 13"
w.c.
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS
Turn appliance OFF and allow to cool before servicing. Only a qualified service person should service and repair the heater.

Page 18 16934-3-0806
Parts can be ordered only through your service person or dealer. For best results, the service person or dealer should order parts through the distributor.
Parts can be shipped directly to the service person/dealer.
All parts listed in the Parts List have a Part Number. When ordering parts, first obtain the Model Number from the name plate on your equipment. Then
determine the Part Number (not the Index Number) and the Description of each part from the following appropriate illustration and list. Be sure to give
all this information.
Applaince Model Number Part Description
Appliance Serial Number Part Number
Type of Gas (Propane or Natural)
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
Shipments contingent upon strikes, fires and all causes beyond our control.
Empire Comfort Systems, Inc. Nine Eighteen Freeburg Ave. Belleville, Illinois 62220-2623
HOW TO ORDER REPAIR PARTS
Index Part
No. Number Description
CHG-VF AND CHR-VF PARTS LIST
1 R-6477 CHIMENEA STACK CASTING
ASSEMBLY - RED
(INCLUDES STACK CASTING,
R-6475 KNOB - RED, R-6473
CAP - RED)
1 R-6478 CHIMENEA STACK CASTING
ASSEMBLY - GREEN
(INCLUDES STACK CASTING,
R-6476 KNOB - GREEN, R-6474
CAP - GREEN)
2 R-6641 MOUNTING RING - RED
2 R-6642 MOUNTING RING - GREEN
3 R-6479 CHIMENEA BODY CASTING
ASSEMBLY - RED
(INCLUDES BODY CASTING
- RED AND R-6641 MOUNTING
RING - RED)
3 R-6480 CHIMENEA BODY CASTING
ASSEMBLY - GREEN
(INCLUDES BODY CASTING
- GREEN AND R-6642
MOUNTING RING - GREEN)
4 R-6405 LEGS WITH RUBBER FEET
- RED (3 REQ’D)
4 R-6406 LEGS WITH RUBBER FEET
- GREEN (3 REQ’D)
5 R-6481 CHIMENEA DOOR
NS R-6643 BLOCK OFF PLATE
Index Part
No. Number Description
Attention: When ordering parts, it is very important that part number and description of part coincide.
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
PARTS LIST
CHBR-16
6 11538 REAR LOG SUPPORT
7 P-200 ORIFICE FITTING
8 P-181 ORIFICE - NAT
8 P-182 ORIFICE - LP
9 R-5676 AIR SHUTTER - NAT
9 R-5675 AIR SHUTTER - LP
10 R-3624 PILOT - NAT
10 R-3623 PILOT - LP
11 11285 BURNER SUPPORT - LEFT
12 12347 BURNER ASSEMBLY - NAT
12 12348 BURNER ASSEMBLY - LP
13 11948 BURNER SUPPORT - RIGHT
14 11947 BURNER SUPPORT PLATE
ASSEMBLY
15 R-4323 GAS VALVE - NAT
15 R-4324 GAS VALVE - LP
16 12975 COVER PLATE
17 R-3436 REMOTE/OFF/ON SWITCH
NS R-4579 WIRE HARNESS
NS 11951 TUBING - VALVE TO PILOT
NS 11952 TUBING - VALVE TO BURNER
NS 11833 PILOT SHIELD
NS 16001 HARDWARE KIT
NS 15998 ROCK WOOL
NS 11788 DECORATIVE ROCK
NS 12389 CERAMIC MEDIA

Page 1916934-3-0806
PARTS VIEW

Page 20 16934-3-0806
SERVICE NOTES
Empire Comfort Systems, Inc.
918 Freeburg Ave. Belleville, IL 62220
PH: 618-233-7420 or 800-851-3153
FAX: [phone] or 800-443-8648
[email protected]
www.empirecomfort.com