Fortinet FortiVoice Gateway GT01 Quick reference guide

FortiVoice - PRI Gateway Deployment Guide
Version 6.0.4

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April 6, 2020
FortiVoice 6.0.4 PRI Gateway Deployment Guide
26-604-586629-20200406

TABLEOFCONTENTS
Change log 4
Overview 5
Supported models 5
Topology 6
Workflow 7
Deployment 9
Connecting to the PRI gateway 9
Configuring administrator and system settings 11
Upgrading the PRI gateway firmware 13
Adding a PRI gateway (auto-discovered) 14
Adding a PRI gateway (not auto-discovered) 16
Applying the PRI gateway configuration 18
Verifying the PRI gateway configuration 18
Adding a PRI gateway trunk to an inbound dial plan 18
Adding a PRI gateway trunk to an outbound dial plan 19
Editing a trunk profile for a PRI gateway 20
Creating an additional trunk profile for a FortiVoice Gateway GT02 23
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Change log
Date Change description
2020-04-06 Initial release of the FortiVoice 6.0.4 PRI Gateway Deployment Guide.
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Overview
The FortiVoice primary rate interface (PRI) gateway works in conjunction with your FortiVoice phone system, an IP
private branch exchange (IP PBX), to expand resources and support additional phone lines.
With a PRI gateway, you connect your legacy telephony infrastructure composed of PRI (T1 or E1) digital lines to a
FortiVoice phone system.
This document describes how to deploy a FortiVoice PRI gateway.
Supported models
The following table lists the supported FortiVoice PRI gateway models:
Model Digital line Port and span
FortiVoice Gateway GT01 One PRI (T1/E1) digital line Single port configuration: PRIport 1 with
span 1
FortiVoice Gateway GT02 Two PRI (T1/E1) digital lines Dual port configuration:
lPRI port 1 with span 1
lPRIport 2 with span 2
By default, both spans are assigned to a
single trunk.
For more details about features and specifications, see the FortiVoice Gateways Data Sheet.
A PRI T1 digital line is common in the United States, Canada, and Japan. A PRI T1 digital line
has a span with 23 voice or data channels (B channels) and a single channel for signaling (D
channel). Each of the 23 channels can hold one phone call at a time, for a maximum of 23
simultaneous phone calls.
A PRI E1 digital line is common in Europe and Australia. A PRI E1 digital line has a span with
30 voice or data channels (B channels) and a single channel for signaling (D channel). Each of
the 30 channels can hold one phone call at a time, for a maximum of 30 simultaneous phone
calls.
The following FortiVoice phone systems can manage a PRI gateway:
lFortiVoice 100E and larger
lFortiVoice-VM-100 and larger
For more details about the FortiVoice phone systems, see the FortiVoice Phone Systems Data Sheet.
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Overview
Topology
You can configure a PRI gateway to be on the same LAN as the FortiVoice phone system or over a VPN.
The FortiVoice phone system manages all configuration information for ports. However, the PRI gateway manages the
following settings:
lNetwork settings
lAdministrator accounts
lSystem options
lSIPsettings
The following image shows an example topology of a FortiVoice phone system with a FortiVoice Gateway GT01 or
GT02:
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Workflow
Before starting procedures in this guide, make sure to complete the basic setup of the
FortiVoice phone system and connect to the web-based manager of that system. For more
details, see the FortiVoice Phone System Administration Guide.
To deploy a PRI gateway and then manage that device with a FortiVoice phone system, review the tasks and perform
the procedures listed in the following workflow:
Task
sequence
Description Procedure
Perform tasks 1 to 4 on the PRIgateway.
Task 1 Perform the following actions to complete
the initial setup of the PRI gateway:
lPhysically install the PRI gateway.
lConnect the Ethernet port to your
network.
lConnect the PRIport(s) to the public
phone network.
Task 2 Connect to the web-based manager of the
PRIgateway.
Connecting to the PRI gateway on page 9
Task 3 Configure the following system settings:
lNetwork interfaces
lStatic routes
lAdministrator accounts
lSystem options
lSIPsettings, optional
Configuring administrator and system settings on
page 11
Task 4 Upgrade the firmware of the PRI gateway to
the latest GA release.
Upgrading the PRI gateway firmware on page 13
Perform tasks 5 to 11 on the FortiVoice phone system, as applicable.
Task 5 Add a PRI gateway.
The FortiVoice phone system can auto-
discover a PRI gateway when they are both
on the same LAN.
Perform one of the following procedures:
lAdding a PRI gateway (auto-discovered) on
page 14
lAdding a PRI gateway (not auto-discovered)
on page 16
Task 6 Apply the gateway configuration file from the
FortiVoice phone system to the PRI gateway.
Applying the PRI gateway configuration on page 18
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Workflow
Task
sequence
Description Procedure
Task 7 Verify that the SIP communication between
the FortiVoice phone system and the PRI
gateway is successful and that a PRI trunk
exists between the PR gateway and the
public phone network.
Verifying the PRI gateway configuration on page 18
Task 8 Add a trunk profile to an inbound dial plan. Adding a PRI gateway trunk to an inbound dial plan
on page 18
Task 9 Add a trunk profile to an outbound dial plan. Adding a PRI gateway trunk to an outbound dial
plan on page 19
Task 10 Optionally, edit a trunk profile. Optional - Editing a trunk profile for a PRI gateway
on page 20
Task 11 Optionally, create additional trunk profiles. Optional - Creating an additional trunk profile for a
FortiVoice Gateway GT02 on page 23
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Deployment
This section includes the following procedures as presented in the workflow:
1. Connecting to the PRI gateway on page 9
2. Configuring administrator and system settings on page 11
3. Upgrading the PRI gateway firmware on page 13
4. Adding a PRI gateway (auto-discovered) on page 14
5. Adding a PRI gateway (not auto-discovered) on page 16
6. Applying the PRI gateway configuration on page 18
7. Verifying the PRI gateway configuration on page 18
8. Adding a PRI gateway trunk to an inbound dial plan on page 18
9. Adding a PRI gateway trunk to an outbound dial plan on page 19
10. Editing a trunk profile for a PRI gateway on page 20
11. Creating an additional trunk profile for a FortiVoice Gateway GT02 on page 23
Connecting to the PRI gateway
After physically installing the PRI gateway and connecting its Ethernet and PRI ports, review the following table and
perform the procedure that applies to your scenario to connect to the web-based manager of the FortiVoice gateway.
Scenario Procedure
You are connecting to the device for the first
time.
Perform the steps in Connecting to the web-based manager of the
FortiVoice gateway on page 10.
You have reset the configuration to its default
state.
Perform the steps in Connecting to the web-based manager of the
FortiVoice gateway on page 10.
You are a returning user who has completed
the basic configuration of the device.
Access the web-based manager using the IP address, administrative
access protocol, administrator account, and password that you have
already configured, instead of the default settings.
1. Start a web browser and enter the URL:
https://<IP_address>/admin
Where <IP_address> is the IP address of the PRI gateway
that you want to connect to.
2. Enter the name and password associated with your account.
3. Click Login.
You have completed this procedure.
4. Go to Configuring administrator and system settings on page 11
to make sure that you configure the required settings.
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Connecting to the web-based manager of the FortiVoice gateway
To connect to the web-based manager of the FortiVoice gateway using its default settings, you must have the following
hardware and software:
lA computer with an RJ-45 Ethernet network port
lOne of the recommended web browsers:
lMicrosoft Edge version 44 or 80
lMicrosoft Internet Explorer version 11
lMozilla Firefox version 68.5, ESR 73
lGoogle Chrome version 80
lApple Safari version 12 or 13
lAn Ethernet cable
Procedure steps
1. On your management computer, configure the Ethernet port with the static IPaddress 192.168.1.2 and a subnet
mask of 255.255.255.0.
2. Using the Ethernet cable, connect the Ethernet port of the management computer to port1 of the PRI gateway.
3. Start your browser and enter the default URL https://192.168.1.99/admin.
4. To support HTTPS authentication, the PRI gateway ships with a self-signed security certificate, which it presents to
users whenever they initiate an HTTPS connection to the PRI gateway. When you connect, your browser may
display two security warnings related to this certificate:
lThe certificate is not automatically trusted because it is self-signed, rather than being signed by a valid
certificate authority (CA). Self-signed certificates cannot be verified with a proper CA, and therefore might be
fraudulent. You must manually indicate whether or not to trust the certificate.
lThe certificate may belong to another website. The common name (CN) field in the certificate, which usually
contains the host name of the website, does not exactly match the URL you requested. This could indicate a
server identity theft, but could also simply indicate that the certificate contains a domain name while you have
entered an IP address. You must manually indicate whether this mismatch is expected or not.
Both warnings are normal for the default certificate.
5. Verify and accept the certificate, either permanently (the web browser will not display the self-signing warning
again) or temporarily. You cannot log in until you accept the certificate. For details on accepting the certificate, see
the documentation for your web browser.
6. In Name, enter admin.
7. Leave the Password field empty. In its default state, there is no password for this account.
8. Click Login.
With a successful login, the web-based manager appears.
9. Set the password for this account:
a. In the right corner, click admin.
b. Click Change Password.
c. Enter a password in New password and Confirm password.
The password can contain any character except spaces.
Do not enter an administrator password that is less than six characters long. For better
security, enter a longer password with a complex combination of characters and
numbers, and change the password regularly. Failure to provide a strong password
could compromise the security of your FortiVoice PRI gateway.
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d. Click OK.
You have completed this procedure.
10. Go to Configuring administrator and system settings on page 11.
Configuring administrator and system settings
Perform this procedure to configure the following system settings on a PRI gateway:
lNetwork interface
lStatic route
lAdministrator accounts, optional
lSystem options
lSIP settings, optional
If you need more details about the configuration of system settings presented in this section,
see the Configuring system settings section in the FortiVoice Gateway Administration Guide.
Editing a physical network interface
Perform this procedure to set the IPaddress, netmask, and administrative access protocols of the PRI gateway.
1. In the web-based manager of the FortiVoice gateway, go to System >Network.
The Network tab displays the following ports:
Port 1 has a default IPaddress and netmask set to 192.168.1.99/24.
Port 2 has a default IP address set to 192.168.2.99/24.
2. Double-click a network interface that you want to use to set the IPaddress of the PRI gateway.
3. In Addressing Mode, Manual, go to IP/Netmask and edit the IP address and netmask of the interface. Make
sure that this IPaddress is outside of the FortiGate DHCP range.
4. In Advanced Setting, make sure to enable the protocols that you want the network interface to use to accept
connections to the PRI gateway.
5. In Administrative status, make sure that Up is selected for the network interface to be available to receive traffic.
6. Click OK.
Configuring a static route
Perform this procedure to configure a static route to the router.
1. In the web-based manager of the FortiVoice gateway, go to System >Network, and then click the Routing tab.
2. Click New.
3. Make sure that Enable is selected.
4. In Destination IP/Netmask, enter the destination IPaddress and netmask of packets subject to this static route.
To create a default route that matches all destination IP addresses, enter 0.0.0.0/0.
5. In Interface, select the interface that this route applies to.
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6. In Gateway, enter the IPaddress of the router.
7. In Comment, enter any notes for this static route.
8. Click OK.
Creating an additional administrator account
Optionally, perform this procedure to create an additional administrator account with restricted permissions. By default,
the PRI gateway has a single administrator account called admin.
Prerequisite
If you want to create or edit an admin profile, perform this task on the FortiVoice phone system first. For more details
about the admin profile, see the Configuring administrator profiles section in the FortiVoice Phone System
Administration Guide.
Procedure steps
1. In the web-based manager of the FortiVoice gateway, go to System >Administrator.
2. Click New.
3. In Administrator, enter the name for this administrator account.
The name can contain numbers (0-9), uppercase and lowercase letters (A- Z, a- z), hyphens (- ), and underscores (
_ ). Other special characters and spaces are not allowed.
4. In Email address, enter the email address of the administrator.
5. In Admin profile, select the admin profile. This profile determines which functional areas the administrator
account can view or affect.
6. In the New password and Confirm password, enter the password for this account.
The password can contain any character except spaces.
Do not enter a PRI gateway administrator password that is less than six characters long.
For better security, enter a longer password with a complex combination of characters and
numbers, and change the password regularly. Failure to provide a strong password can
compromise the security of your PRI gateway.
7. In Trusted hosts, enter the IPv4 or IPv6 address or subnet and netmask from which this administrator can log in.
For example, if your private network has an IP address of 192.168.1.0 and you want to allow the administrator to
log in to the PRI gateway from your private network, enter 192.168.1.0/24.
If you want the administrator to access the PRI gateway from any IPaddress, use 0.0.0.0/0.
8. In Select language, select the language to display in the web-based manager when this administrator logs in.
9. In Select theme, select the theme to display in the web-based manager when this administrator logs in.
10. In Description, enter any notes for this account.
11. Click Create.
Configuring system options
Perform this procedure to set the system idle timeout and administration ports.
1. In the web-based manager of the FortiVoice gateway, go to System >Configuration, and then click the Option
tab.
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2. In Idle timeout, enter the amount of time in minutes that an administrator can be inactive before the PRI gateway
automatically logs out the administrator.
3. In Administration Ports, specify the TCP ports for the administrative access on all interfaces.
Default port numbers:
lHTTP port number: 80
lHTTPS port number: 443
lSSH port number: 22
lTELNET port number: 23
4. Click Apply.
Configuring SIP settings
Optionally, perform this procedure to configure SIP settings.
1. In the web-based manager of the FortiVoice gateway, go to System >Advanced Setting, and then click the SIP
tab.
2. In SIP Transport, enable the ports as required.
SIP communications commonly uses TCP or UDP port 5060.
Port 5060 is used for nonencrypted SIPsignaling sessions.
Port 5061 is typically used for SIPsessions encrypted with the TLS protocol.
3. In RTP Setting, keep the default values.
4. Click Apply.
You have completed this procedure.
5. Go to Upgrading the PRI gateway firmware on page 13.
Upgrading the PRI gateway firmware
Perform this procedure to upgrade the PRI gateway firmware.
Procedure steps
1. Identify the firmware version that is running on the gateway:
a. In the web-based manager of the FortiVoice gateway, go to Dashboard.
b. In the Status tab, go to the System Information widget and review the Firmware version row.
c. Take note of the firmware version and build number.
2. Identify the latest software release that is available for the gateway firmware:
a. Go to the Fortinet Technical Support website.
b. Log in to your existing account or register for an account.
c. Select Download > Firmware Images.
d. In Select Product, select FortiVoiceEnterprise.
e. In the Release Notes tab, review the FortiVoiceEnterprise 6.0 list to identify the latest firmware version.
f. Compare the firmware version and build number with the firmware version that is running on the gateway.
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g. If the build number of the firmware version running on the gateway matches the one on the Fortinet Support
website, then you do not need to perform an upgrade. You have completed this procedure. Go to one of the
following procedures:
lAdding a PRI gateway (auto-discovered) on page 14
lAdding a PRI gateway (not auto-discovered) on page 16
h. If the build number of the firmware version running on the gateway is an earlier build, then you need to prepare
for an upgrade:
i. Review the FortiVoice Phone System Release Notes. This document includes the most current upgrade
information such as supported upgrade paths and may also contain details that were unavailable at the
time this procedure was created.
ii. In the Download tab, navigate through the 6.0 directories to locate the firmware image file. For example,
FVG_GT-v60-build0193-FORTINET.out.
iii. To download the firmware image file to your management computer, click HTTPS.
iv. Save the file on your management computer and take note of the location where you save the file.
3. Backup the configuration file:
a. In the web-based manager of the FortiVoice gateway, go to Dashboard.
b. In the Status tab, go to the System Information widget and the System configuration row.
c. Click Backup.
d. Save the file on your management computer and take note of the location where you save the file.
4. Upgrade the firmware:
a. In the System Information widget, go to the Firmware version row.
b. Click Update.
c. Locate the firmware file and then upload that file.
Your web browser uploads the firmware file to the gateway.
d. To confirm, click Yes.
The gateway installs the firmware and restarts.
e. To make sure that the FortiVoice gateway web-based manager reloads correctly and displays all changes,
clear the cache of your web browser and restart it.
5. Verify that the firmware is successfully installed:
a. In the System Information widget, go to the Firmware version row.
b. Make sure that the firmware version is the one that you upgraded to.
You have completed this procedure.
6. Go to one of the following procedures:
lAdding a PRI gateway (auto-discovered) on page 14
lAdding a PRI gateway (not auto-discovered) on page 16
Adding a PRI gateway (auto-discovered)
The FortiVoice phone system can auto-discover a PRI gateway when they are both on the same LAN. With an auto-
discovered device, you can create a new configuration for that gateway or replace an existing gateway configuration.
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Procedure steps
1. Connect to the web-based manager of the FortiVoice phone system.
2. Go to Managed System > Gateway, and then click the PRI Gateway tab.
3. Click Unmanaged Gateway.
The dialog opens and displays all the gateways discovered on the LAN of the FortiVoice phone system.
4. Select the PRIgateway that you want to add.
5. In the Actions drop-down list, select one of the following actions:
lCreate New Device to add the gateway as a new entry into the FortiVoice phone system. Go to step 6.
lReplace Existing Device to choose which gateway to replace. You can use this option in a situation where,
for example, you want to replace a defective gateway. Go to step 17.
6. If you selected Create New Device, then configure the following settings:
GUI field Description
Name Enter a unique name to identify the PRIgateway.
Enable Select to activate the configuration of the PRIgateway.
Display name Not required. You can leave this field empty.
Hostname/IP address The hostname or IP address of the auto-discovered PRI gateway.
For an auto-discovered PRI gateway, the FortiVoice phone system
autopopulates this field.
Get Device Information:
lBefore you click this button, make sure to enter the required information
in the Admin user name and Admin password fields below.
lClick this button to poll the PRI gateway and get the MAC address of the
gateway. This action can confirm that the systems can communicate and
that the password is valid.
Connect Device: This procedure does not use this button. With this button,
you would access the FortiVoice gateway web-based manager in a separate
tab in your web browser.
Admin user name Enter the user name of the administrator account used for logging in to the
PRIgateway.
The default is admin.
Admin password Enter the password associated with the Admin user name.
To show the password, click the eye icon .
The default is no password.
Serial number The serial number of the gateway that you are adding to the FortiVoice phone
system. For an auto-discovered PRI gateway, the FortiVoice phone system
autopopulates this field.
Type The type of gateway that you are adding to the FortiVoice phone system.
MAC address The MAC address of the gateway that you are adding to the FortiVoice phone
system.
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GUI field Description
Description Optionally, add any applicable notes for this gateway.
7. Click Finish and Close.
The FortiVoice phone system creates a PRI trunk with one span (for FortiVoice Gateway GT01) or two spans (for
FortiVoice Gateway GT02).
8. Reload your web-browser to make sure that the web-based manager displays the latest changes.
9. To review trunk details, go to Trunk > Gateway.
10. In the list, find the newly added gateway.
11. Verify that the Status column displays In service.
12. Double-click the newly added PRI gateway.
13. In the Edit span field, click Edit .
14. Make sure that the Advanced Options are set to your service provider specifications.
15. For a FortiVoice Gateway GT02, repeat steps 13 and 14 for span 2.
You have completed this procedure.
16. Go to Applying the PRI gateway configuration on page 18.
17. If you selected Replace Existing Device, choose which gateway you want to replace and then use the UI to
replace it.
You have completed this procedure.
18. Go to Applying the PRI gateway configuration on page 18.
Adding a PRI gateway (not auto-discovered)
Perform this procedure to add a PRI gateway to the FortiVoice phone system in cases such as in the following
examples:
lYou are preconfiguring the FortiVoice phone system before deploying the PRI gateway.
lYou are setting up the FortiVoice phone system and locating the PRI gateway on a VPN. Therefore, the devices are
not on the same LAN.
Procedure steps
1. Connect to the web-based manager of the FortiVoice phone system.
2. Go to Managed System > Gateway, and then click the PRI Gateway tab.
3. Click New.
4. Configure the following settings:
GUI field Description
Name Enter a unique name for the PRI gateway.
Enable Select to activate the configuration of the PRIgateway.
Display name Not required. You can leave this field empty.
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GUI field Description
Hostname/IP address Enter the hostname or IPaddress or hostname of the PRIgateway.
If the PRI gateway is configured to use a non-default HTTPS port, then add
:<port number> after the IPaddress. For example, 192.168.1.21:4430.
Get Device Information:
lBefore you click this button, make sure to enter the required information
in the Admin user name and Admin password fields below.
lClick this button to poll the PRI gateway to get the serial number and the
MAC address of the gateway. This action can confirm that the systems
can communicate and that the password is valid.
Connect Device: This procedure does not use this button. With this button,
you would access the FortiVoice gateway web-based manager in a separate
tab in your web browser.
Admin user name Enter the user name of the administrator account used for logging in to the
PRIgateway.
The default is admin.
Admin password Enter the password associated with the Admin user name.
To show the password, click the eye icon .
The default is no password.
Serial number The serial number of the PRIgateway that you are adding to the FortiVoice
phone system.
Type The type of gateway that you are adding to the FortiVoice phone system.
MAC address The MAC address of the PRIgateway that you are adding to the FortiVoice
phone system.
Description Optionally, add any applicable notes for this PRIgateway.
5. Click Create.
The FortiVoice phone system creates a PRI trunk and one span (for FortiVoice Gateway GT01) or two spans (for
FortiVoice Gateway GT02).
6. Reload your web-browser to make sure that the web-based manager displays the latest changes.
7. To review trunk details, go to Trunk > Gateway.
8. In the list, find the newly added gateway.
9. Verify that the Status column displays In service.
10. Double-click the newly added PRI gateway.
11. In the Edit span field, click Edit .
12. Make sure that the Advanced Options are set to your service provider specifications.
13. For a FortiVoice Gateway GT02, repeat steps 11 and 12 for span 2.
You have completed this procedure
14. Go to Applying the PRI gateway configuration on page 18.
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Applying the PRI gateway configuration
The FortiVoice phone system stores a gateway configuration file. Perform this procedure to apply the gateway
configuration file to the PRI gateway.
Procedure steps
1. In the web-based manager of the FortiVoice phone system, go to Managed System > Gateway, and then click
the PRI Gateway tab.
2. Review the list to find and select the gateway to which you want to apply the configuration file.
3. Click Apply configuration.
The FortiVoice phone system displays the following message:
Do you really want to update selected gateway?
4. Click OK.
The FortiVoice phone system applies configuration changes to the PRI gateway.
With a successful update, the PRI gateway displays the following message:
Gateway upgrade finished.
Successful:<gateway_name>
5. Click OK.
You have completed this procedure.
6. Go to Verifying the PRI gateway configuration on page 18.
Verifying the PRI gateway configuration
Perform this procedure to verify that the SIP communication between the FortiVoice phone system and the PRI gateway
is successful and that a PRI trunk exists between the PRI gateway and the public phone network.
Procedure steps
1. In the web-based manager of the FortiVoice gateway, go to Gateway > SIP.
2. Verify that the Status column shows Unmonitored.
3. Go to Gateway > PRI.
4. Verify that the Status column shows In service.
You have completed this procedure.
5. Go to Adding a PRI gateway trunk to an inbound dial plan on page 18.
Adding a PRI gateway trunk to an inbound dial plan
Perform this procedure to add a PRI gateway trunk to an inbound dial plan. This plan defines the call flow for incoming
calls to the FortiVoice phone system.
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Procedure steps
1. In the web-based manager of the FortiVoice phone system, go to Call Routing > Inbound.
2. In the Inbound tab, click New.
3. Enter a unique name for this inbound dial plan.
4. In the From Trunk section, select the applicable trunk profile in the Available list and click -> to move that trunk
profile to the Selected list.
5. In the Call Handling section, update the settings to address your requirements for inbound call routing. You can
select one of the following action types:
lEndpoint Action: To handle incoming calls according to a specified action and an operation schedule, select
this option. For example, send calls to the voicemail after business hours.
lDial Local Number: To send incoming calls to a local destination at any time, select this option. For
example, enter 222xxxx as a pattern and strip 222. The FortiVoice phone system will only dial the last four
digits for all called numbers matching this pattern.
lCall Routing: To route incoming calls received by the FortiVoice phone system to an external phone system
using an outbound dial plan, select this option.
For more details, see the Configuring inbound dial plans section in the FortiVoice Phone System Administration
Guide.
6. Click Create.
You have completed this procedure.
7. Go to Adding a PRI gateway trunk to an outbound dial plan on page 19.
Adding a PRI gateway trunk to an outbound dial plan
Perform this procedure to add a PRI gateway trunk to an outbound dial plan. This plan defines the call flow for outgoing
calls from the FortiVoice phone system.
Procedure steps
1. In the web-based manager of the FortiVoice phone system, go to Call Routing > Outbound.
2. Click New.
3. In the Name field, enter a unique name for this outbound dial plan.
4. To activate this plan, make sure that Enable is selected.
5. To allow emergency calls with this plan, select Emergency Call.
6. In Caller ID Match, you can edit or create a caller ID pattern.
For details about caller ID patterns, see the Pattern-matching syntax section in the FortiVoice Phone System
Administration Guide.
7. In Dialed Number Match, you can edit or create a phone number pattern.
For details about adding a dialed number match, see the Creating dialed number match section in the FortiVoice
Phone System Administration Guide.
8. In Call Handling, click New.
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Deployment
9. Configure the following settings:
GUI field Description
Schedule Select the FortiVoice operation schedule to implement this plan.
Action Select the call handling action for the numbers matching the configured
number pattern and the caller IDs matching the caller ID pattern.
If you select Allow with warning or Deny with warning, then you set the
warning details in the Warning message field.
Outgoing trunk Select the gateway trunk to be used for outbound calls.
Caller ID modification Optionally, select the caller ID modification configuration. This choice
changes the phone number, caller name, or both that the FortiVoice phone
system displays on the destination phone.
For more details, see the Modifying caller IDs section in the FortiVoice Phone
System Administration Guide.
Warning message If you select Allow with warning or Deny with warning, in the Action field,
then select the sound file for the warning. For details about sound files, see
the Managing sound files and music on hold section in the FortiVoice Phone
System Administration Guide.
Delay If you want to discourage certain users from making outbound calls, enter the
call delay time in seconds.
10. To save changes to the Call Handling section, click Create.
11. To save changes to the outbound call routing profile, click Create.
You have completed this procedure and the deployment of the PRIgateway.
12. If you want to edit a trunk profile, go to Editing a trunk profile for a PRI gateway on page 20.
If you want to create an additional trunk profile, make sure to free the span in the default trunk and then go to
Creating an additional trunk profile for a FortiVoice Gateway GT02 on page 23.
Editing a trunk profile for a PRI gateway
To edit the trunk profile for a PRI gateway, perform this procedure.
Procedure steps
1. In the web-based manager of the FortiVoice phone system, go to Trunk > Gateway.
2. Double-click the profile that you want to edit.
3. The following tables include details about the gateway settings:
PRIgateway trunk options
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