Fortis FS26LDEBKSA User manual

FORTIS 26" CITY LADIES
ELECTRIC BIKE
FS26LDEBKSA

2
Safety & Warnings
3
Overview
6
Assembly
7
Before First Use
14
Operation
16
Charging
17
Cleaning & Care
19
Troubleshooting
20

3
Electric Assisted Bike Regulations
The EN 15194 EU standard or EPAC (Electric Power Assisted Cycle) conforms to the
following characteristics for electric power assisted bikes:
• Motor assistance only starts when the cyclist pedals.
• The assistance cuts out as soon as the cyclist stops pedalling.
• The assistance cuts out as soon as the speed exceeds 25km/h.
Adherence to this standard enables the use of the electric bikes in the same conditions as
any other bicycle, particularly on bicycle paths and bicycle-specific lanes.
Recommendation before First Ride
• Before first use, double-check the function of all the parts of your electric bike. If you
have any doubts or if you detect a problem, contact Kogan.com for further support
assistance.
• If you lend your bicycle to a third party, give them this user guide with the bicycle and
ensure that they read it before the first ride.
• Respect local, state and national road traffic regulations.
• For your safety, it is highly recommended that you wear a certified helmet. Ensure you
are always following local helmet laws while operating the bicycle.
• When used during heavy rain, snow, in slippery conditions or in the case of low visibility,
be careful and adjust your speed.
• At night, ensure the bicycle headlights are activated while operating.
• Trying to repair anything that implies removing technical or electrical components is
strongly advised against. If maintenance or repair is necessary, contact Kogan.com for
support assistance.
• The manufacturer declines any responsibility due to overloading or items that are not
correctly attached to the baggage rack.
• Using high pressured water jets to clean the bike is strongly advised against.
• Check the battery level before each use. Ensure the battery is fully charged prior to first
use.
• In order to extend battery performance and lifespan, do not commence operation when
the battery is only half-charged.
SAFETY & WARNINGS

4
• The battery life will vary depending on where you ride it (inclines will reduce power
rapidly) and how you ride (assistance mode chosen). The greater the assistance used,
the more you'll use the battery and the shorter it will last. This bike is fitted with gears;
remember to use them accordingly relative to riding conditions in order to extend
battery life. The amount of weight carried will also have an impact on battery lifespan.
Extreme low temperatures can also impact battery lifespan.
• It is recommended that you charge the battery at least every 2 months when the bike is
not used; during winter, for example.
• Store the battery in a dry place after having completely recharged it. Avoid extreme
temperatures (both low and high) as they can damage the battery. Optimal operating
range: -10°C to 35°C.
Cleaning and Maintenance
• Use a damp cloth with neutral detergent to clean the bike frame. Do not use any
detergents or cleaning liquids liable to deteriorate the frame or components.
• Use a dedicated bicycle cleaner or hot soapy water to clean your bike and its
components, such as wheels, hubs, rims, brakes and pedals. Rinse well with clean
water before use.
• Do not use high pressure water jets to clean your bike, especially on the electrical
components (such as the battery), as this may result in short circuiting or system
malfunctions.
• All the components and parts of your bicycle are subject to normal wear and fatigue.
• Keep a close eye on any change in the shape or colour of a component or traces of
oxidation (rust) on your bicycle. If this occurs, do not use the product until the
component has been replaced.
Warning
• Do not ride after consuming alcohol or drugs (prescribed or not), or while under the
affects of medication which might make you drowsy.
• Do not ride while you feel unwell, nor after consuming alcohol or drugs. This product
has the potential to endanger yourself and others if not operated responsibly.
• Pedal-assisted bicycles are not designed for 2 or more people. Do not ride carry
passengers as these bicycles are not designed to carry the additional load of a second
rider.
• Do not put batteries in normal waste bins. Dispose of used batteries in a certified
recycling facility.

5
• Do not over-lubricate; if oil contacts the wheel rim, brake pads or brake disks, this will
result in loss of braking performance and an increase in stopping distances. This could
potentially cause loss of control, accidents, and injury.
Transport
It is highly recommended that you do not overload your pedal-assisted bicycle, as this may
damage the electrical components or cause malfunctions, such as overheating of the
battery or the motor. Do not store the battery in excessively hot or cold places.
• Maximum transport weight on the bicycle must not exceed 75kg.
• Regularly check battery brackets and mountings.
• Always wear a helmet when riding your pedal-assisted bicycle.
• If a rack is not already fitted to your bicycle, please do not attempt to fit one yourself.
• Do not carry anything on the rack that might hide lights or reflectors.

6
Tools Supplied
Multifunction Wrench
6mm Allen &
Phillips Head Key
3mm, 4mm & 5mm
Allen Key (x3)
OVERVIEW
Bell
Headlight
Front wheel
Pedals
Crankset
Chain
Rack
Seat
Seatpost clamp
Bike frame
Handlebar stem
Fork
Rear wheel
Front brakes
Handlebars
Battery
Rear sprocket
Control pad
Handle grips
Brake lever

7
Stem & Handlebar Assembly
Figure 1
Remove the plastic shipping cap from the bottom of the stem; insert the stem and
handlebar assembly into the fork, making sure the stem wedge is loose.
Ensure the cables are not tangled and track smoothly on either side of the stem. The stem
should be pointing towards the front of the bike, aligned with the front tire.
Tighten the stem bolt with an Allen wrench (Figure 2)
Figure 2
ASSEMBLY
Minimum
insertion mark
WARNING:To p r ev e n t s t e e r i n g s y st e m d a m a g e a n d p o s s i b l e l o s s o f
control, the stem must be inserted enough so that the minimum
insertion marks are completely covered (Figure 1).

8
Wheel Mounting
1. Make sure the brakes are loose enough to allow the wheel to pass through the
brake pads easily. If not already loose, disconnect the front brake by detaching the
cable guide from the carrier.
2. Place wheel into fork dropouts (Figure 3a)
3. Install retaining washers with raised lip pointed towards the fork and insert into the
small hole of the fork blade.
4. Install axle nut and securely tighten (Figures 3a and 3b).
5. Make sure the wheel is centred between the fork blades. Spin the wheel to make
sure that it is centred and clears the brake shoes. Tighten the brakes if necessary.
6. If the wheel is out of alignment you will need to true the wheel; when spinning the
wheel and notice the gaps between the brake pads are not consistently the same,
the wheel needs truing. See a qualified bike technician to true wheels.
Figure 3a
Figure 3b
Axle nut
Axle
Hub
Retaining
washer
Cone nuts
Fork
dropout

9
Brake Adjustment (Figure 4a, 4b and 4c)
Pass the inner cable through the inner cable lead, making sure that the brake noodle is
properly seated in the outer cable lead (Figure 4a).
Set the cable with a clearance of 1mm between each brake pad and the rim, tighten the
anchor bolt using the 5mm Allen key (Figure 4b).
Adjust the balance with the spring tension adjustment screws (Figure 4a). Depress the
brake lever about 10 times as far as the grip to check that everything is operating correctly
and that the brake shoe clearance is correct before using the brakes (Figure 4c).
CAUTION:
Do not ride the bike until the brakes are functioning properly. To test, apply the brakes while
trying to push the bike forward to make sure they will stop the bicycle. Never ride a bicycle
that is not functioning properly.
Figure 4a
Figure 4b
Figure 4c
WARNING:Sudden or excessive application of the front brake may pitch
the rider over the handlebars, causing serious injury or death.

10
Checking your Brakes
Press each brake lever to ensure that there is no binding and that the brake pads press firm
enough on the rims to stop the bike.
The brake pads should be adjusted so they are 1-2mm away from the rim when the brakes
are not applied (Figure 5a).
Brake pads should be centered on the rim and the rear portion of each brake pad should be
about 0.5-1mm farther from the rim than the front portion of the brake pad (Figure 5b).
Figure 5b
Figure 5a

11
Installing Front Fender & Light
1. Install the preassembled fender to fork legs facing forward with fender bracket
positioned behind the fork (Figure 6).
2. Slide a washer onto the mounting bolt and insert through fork and fender bracket.
Place the other washer and front light onto the mounting bolt and secure the
mounting nut as shown (Figure 7).
3. Attach fender arms (align the fender arm holes with the mounting holes on the fork
end) then insert the mounting bolts through the fender arm holes to secure the
bolts into the fork holes.
4. Attach the front wheel with retaining washer in place and tighten the axle nuts
securely.
Figure 6
FRONT LIGHT
Figure 6
Figure 7

12
Seat Assembly
1. Insert the seat stem into the frame (see Figure 8a and 8b).
2. Pull the quick-release lever free and insert the seat-post to the minimal insertion
marker indicated on the seat-post.
3. Insert at least to the minimal indication on the seat stem using rotary movements.
You can use grease to help assembly.
4. Tighten the quick-release clamp and then fold the lever to closed position. Minimal
torque specifications are 19.5Nm.
Figure 8a
Figure 8b
Attaching the pedals
Install the pedal marked “L” on the left crank and tighten, then install the pedal marked “R”
on the right crank and tighten.
Note: Damage will occur if pedals are not correctly and firmly attached.

13
Rear Tail Light
Remove the insulating paper from the rear tail light, the power supply is now on. Press the
BLACK button in the middle of the light to turn the light on. Pressing the button again will
make the light flash. Pressing the button a third will turn the light off.

14
Recommendations and Component Control before Use
Before using your bicycle for the first time, you must check that all adjustments have been
correctly made.
• Check that the front and rear brakes work, check brake pads for wear.
• Check the cables and sheaths and that the hydraulic system functions correctly.
Wheels and Tires
• Check tires are inflated to the pressure indicated (either in Bar or Psi) on the tire
sidewall.
• Check that the tires are in good condition and are free from cuts or bulges.
• Check the state of wheel rims and ensure that spokes are correctly tightened.
• Check that the wheels are correctly fitted to the bicycle, either by a quick-release
system or nuts.
Steering
• Check that the handlebar and stem are correctly tightened and that they are in line
with the wheel and the fork.
• Check that the steering clamp is correctly tightened and adjusted in the right direction.
Frame and Fork
Check that the frame shows no signs of fatigue or damage and that the fork works
correctly.
Chain
• Make sure that the chain is at the correct tension.
• Make sure that it is clean, rust free and properly oiled. Use adapted lubrication for use in
extreme weather conditions.
BEFORE FIRST USE
WARNING:If a wheel rim or spokes are damaged, immediately replace
the wheel.

15
Seat and Seat-post
Make sure that seat and seat-post are correctly tightened and positioned.
Bearings
• Check that all bearings are properly adjusted and apply lubricant if needed.
• Ensure they are not too loose, and that they have not seized up.
• Check steering bearings, wheel bearings, pedal bearings and bottom bracket bearings.
Crank set and Pedals
Make sure that the pedals are correctly tightened and that the teeth of the crank set do not
show any unusual wear.
Accessories
• Check front and rear lights; also check that bell is working.
• Ensure that the reflectors are not hidden or obstructed.
• Check that the battery is correctly fitted and secured.
• Make sure that the rider wears a helmet.
Tor q ue Specifications
• The handlebar is fitted to a stem. The height of some stems can be adjusted. If you
must dismantle the handlebar or turn it to transport the bicycle, please make sure that
you correctly reassemble and centre the handlebars; check the position by placing your
hands on the grips to find the best position. Make sure all bolts are correctly tightened.
Once handlebar and stem are assembled, make sure that the brake and derailleur
sheaths are free. Recommended torque specification: 13-14Nm. Recommended torque
specification for the rear rack is 16Nm.
• You can adjust the angle of the stem by adjusting the bolt located under the stem
using an Allen key. Once you have found the desired angle, tighten the stem to the
headset. Recommended torque specifications are 18-20Nm.
• If you remove nut fitted wheels, make sure that when you replace them using the
minimal recommended torque specification of 30Nm for the rear wheel and 25Nm for
the front wheel.

16
Presentation and Electrical Start-Up
ELECTRONIC PAD LAYOUT
– : Less assistance
M : Mode On/Off
+ : More assistance
Starting System
1. Press and hold the “Mode On/Off” button for 5 seconds to turn the bike on. Press
and hold for another 5 seconds to turn the bike Off.
2. Press and hold the “+” Button for 3 seconds to turn the light On. Press and hold for
another 3 seconds to turn the light Off.
3. When the vehicle is stationary, long press “–” button to enter the 6KM/h walk
mode. Walk mode is in effect while the button is held. Release the button to exit.
LED Screen Setup and Assistance Level
Battery volume: There is five-segment battery power indicator. When the battery voltage is
high, the five red LED lights are all on. When the battery is under voltage, the leftmost red
LED flashes, indicating that it needs to be charged immediately.
Assistant gearing adjusts:
• Totally assist levels: 3
• Default setting is 0
• Short-press + Button (C) to assist +1
• Short-press – Button (A) to assist -1
OPERATION

17
Battery Installation and Locking
Install: Press the button under the seat and fold the seat forward. Align the slot on the
bottom of the battery with the track on the bike frame, then slide the battery into position,
as shown below. Insert the key and turn it clockwise twice to the ON position then fold the
seat back into position. The bike is now ready for use.
Lock: After the battery is installed in place, turn the key clockwise 180 degrees. The key can
now be removed to lock the battery.
Battery Charging
Removing the Battery: Press the button under the seat and fold the seat forward. Turn the
key counter clockwise 180 degrees to the UNLOCK position. Using the handle pull the
battery upwards and remove it from the bike frame.
Charging: Open the dust cover on the charging port of the battery. Plug the charger into
the battery charging port ensuring it is firmly in place. Plug the charger into an electrical
outlet and turn it on. The indicator light on the charger will change from GREEN to RED,
indicating the battery is charging. When the battery is fully charged, the indicator light will
change from RED to GREEN. After charging, unplug the charger from the power outlet first,
then disconnect charger from the battery and replace the dust cover.
Note: Ensure that the charging plug is securely in place at all times in order to prevent any
water ingress on the battery.
CHARGING

18
Checking the Power Level:Place the RED button of the power switch in the (-) position to
turn the power on, press the battery indicator button to check whether the battery power is
sufficient.
Indicator
Battery Status
4 lights on
Battery level is full
2-3 lights on
Battery level is sufficient, consider
charging
1 light RED, 3 lights are dim
Battery level is low and must be charged

19
Lubrication
Only use specific bicycle lubricants.
Pedals
A few drops every 6 months on the axle.
Chain
Spray the whole surface every 6 months.
Bottom bracket
Every 6 months, please check with your authorised dealer.
Motor
Every year, please check with your authorised dealer.
Tips
• Never modify your bicycle with non-certified parts.
• Never ride in deep water.
• Do not use for jumps or stunts (apart from downhill or enduro bicycles).
• Avoid long distance rides when it is raining.
• Keep both hands on the handlebar when riding.
• Avoid sudden braking.
• Be careful when riding through puddles and shallow bodies of water.
• Thoroughly check the bicycle before each ride.
• Avoid leaving your bicycle in heavy rain or snow.
• It is highly recommended to have your bike serviced by an authorised dealer at least
once a year or every 1000km.
• Check your brake cables, sheaths and brake pads.
Lubricate all transmission components, chain and
derailleur with a suitable product.
• If the rear tire has a puncture, remember that if you
must remove it, it is attached to the motor, so make
sure to disconnect the cable. (Figure 9)
• When you reach 5000km or 100 charge cycles, a service
alert will show for 4 seconds when you start the system,
indicating that it is time to plan a service.
CLEANING & CARE
Figure 9

20
Error
Code
Meaning
Troubleshooting
E02
Brake failure
The brake is in a power-off state. Check whether the
left and right brake levers are reset. Check if the fault
disappears after opening the junction box and
unplugging the power-off switch. Contact Kogan.com
for support if problem persists.
E06
Battery under-
voltage
The battery is Low and the fault code disappears after
the battery is fully charged.
E07
Motor failure
The motor is faulty. Check whether the connector of
the motor's waterproof cable is loose. Contact
Kogan.com for support if problem persists.
E09
Controller failure
The controller is damaged and the controller needs to
be replaced. After opening the junction box to replace
the controller, the fault is eliminated and the fault code
disappears. Contact Kogan.com for support if problem
persists.
E10
Communication
receiving failure
The communication receiving line between the LCD
display and the controller is blocked. Open the junction
box; check whether the connectors of the LCD display
and the controller are firm. Reconnect the plug and
restart. Contact Kogan.com for support if problem
persists.
E11
Communication
sending failure
The communication sending line between the LCD
display and the controller is blocked. Open the junction
box, check whether the connectors of the LCD display
and the controller are firm. Reconnect the plug and
restart. Contact Kogan.com for support if problem
persists.
E12
BMS
communication
failure
The communication sending and receiving Line
between the LCD display and the controller are
blocked. Open the junction box, check whether the
connectors of the LCD display and the controller are
firm. Reconnect the plug and restart. Contact
Kogan.com for support if problem persists.
E13
Headlight failure
The front light is damaged or the connector has poor
contact. Open the junction box, unplug and reinsert it.
Contact Kogan.com for support if problem persists.
TROUBLESHOOTING