
ShenZhen Foscam Intelligent Technology Co., Ltd 
www.foscam.com
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3 FAQ
Add successfully: To enter the 
operation page.
4Technical Support
If you have problems with your Foscam IP Camera, please 
contact the Foscam reseller you purchased from,or you can 
e-mail the Foscam headquarter technical support team: 
Your valuable comments and suggestions on improving 
Foscam products are welcomed! 
Forget Username / Password
Restore camera back to factory settings: 
1. Press "Reset" button for about 10 seconds with camera 
energized. 
2. Release the button and wait about 30 seconds, the camera will 
automatically restart, and restore factory settings with its 
username / password recovery to admin / blank (you need to 
re-connect Wi-Fi). 
Please Note:
 After restore to factory default settings, the default 
 connection is EZLink mode. 
 Plug the ethernet cable, switch to wired connection mode. 
 Please refer to the User Manual in the CD about wired 
 connection. 
 In case your device failed to add via EZLink mode, you can 
 use WPS mode or wired connection. 
★
FOSCAM Own Cloud Platform
★
a. Camera’s default username are 
 admin and blank.
b. Input the New password of 
 your camera. 
c. Input the Password of your 
 wireless router.
d. Click "CONNECT".
Failed to add: Please confirm the 
the password of wireless router or 
camera, then re-add.
2. Once you have successfully installed the Foscam App, 
launch the App and login to the Foscam Cloud. If you do not 
have an account, please select “Sign up”to create your account.
3. Now you have logged in to your Foscam Could account you 
may add your camera, press the add camera button and follow 
on screen prompts to scan the QR Code located on the sticker of 
your camera.
Follow the scanning of the camera QR code via EZLink connection, 
the QR Code UID should now be auto populated. Follow steps 
below to connect your camera to your wireless network.
Please Note:
If you wish to use the WPS method to connect the camera to 
your wireless router; please refer to the User Manual on the CD.
Access your Foscam camera(s) remotely via the Foscam Cloud 
service.
Visit: https: //www.myfoscam.com