Foscam FI9803P V2 User manual

User
User Manual Manual
Outdoor HD IP Camera
Model: FI9803P V2

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Table of Contents
Table of Contents.................................................................................................................................................................. 1
1 Overviews............................................................................................................................................................................3
1.1 Key Features...........................................................................................................................................................3
1.2Read Before Use.................................................................................................................................................... 4
1.3Packing Contents................................................................................................................................................... 4
1.4Physical Description...............................................................................................................................................4
1.4.1 Front Panel...................................................................................................................................................4
1.4.2 Interface........................................................................................................................................................5
1.4.3 Bottom View................................................................................................................................................. 6
1.5The different features between the models involved........................................................................................6
2 Accessing the Network Camera...................................................................................................................................... 7
2.1 Access the Camera in LAN...................................................................................................................................7
2.2 Access the Camera in WAN................................................................................................................................. 7
2.2.1 Static IP Addresses.....................................................................................................................................7
2.2.2 Dynamic IP Addresses...............................................................................................................................9
2.3 Using the VLC player...........................................................................................................................................12
2.4 IP camera connection to the server.................................................................................................................. 14
3 Surveillance Software GUI............................................................................................................................................. 15
3.1 Login Window........................................................................................................................................................15
3.2 Surveillance Window........................................................................................................................................... 18
4 Advanced Camera Settings........................................................................................................................................... 25
4.1 Setup Wizard.........................................................................................................................................................25
4.2 Device Status........................................................................................................................................................ 25
4.2.1 Device Information....................................................................................................................................25
4.2.2 Device Status.............................................................................................................................................26
4.2.3 Session status........................................................................................................................................... 26
4.2.4 Log...............................................................................................................................................................27
4.3 Basic Settings....................................................................................................................................................... 27
4.3.1 Camera Name........................................................................................................................................... 27
4.3.2 Camera Time............................................................................................................................................. 27
4.3.3 User Accounts........................................................................................................................................... 28
4.3.4 Multi-Camera............................................................................................................................................. 30
4.4 Network.................................................................................................................................................................. 35
4.4.1 IP Configuration.........................................................................................................................................35
4.4.2 Wireless Settings...................................................................................................................................... 37
4.4.3DDNS.......................................................................................................................................................... 38
4.4.4UPnP........................................................................................................................................................... 42
4.4.5Port.............................................................................................................................................................. 42
4.4.6Mail Settings...............................................................................................................................................44
4.4.7FTP Settings.............................................................................................................................................. 46
4.4.8P2P.............................................................................................................................................................. 47
4.5 Video.......................................................................................................................................................................47

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4.5.1 Video Settings........................................................................................................................................... 47
4.5.2 On Screen Display....................................................................................................................................48
4.5.3Snapshot Settings.....................................................................................................................................49
4.5.4IR LED Schedule.......................................................................................................................................50
4.5.5Lens Distortion Correction....................................................................................................................... 50
4.6 Alarm.......................................................................................................................................................................51
4.6.1 Motion Detection....................................................................................................................................... 51
4.7 Record....................................................................................................................................................................55
4.7.1 Storage Location.......................................................................................................................................55
4.7.2 Alarm Record............................................................................................................................................. 55
4.7.3 Local Alarm Location................................................................................................................................ 55
4.7.4 Schedule Recording................................................................................................................................. 56
4.8Firewall................................................................................................................................................................... 56
4.9System....................................................................................................................................................................57
4.9.1 Back-up& Restore.....................................................................................................................................57
4.9.2 System Upgrade........................................................................................................................................58
4.9.3 Patch Installation.......................................................................................................................................60
4.9.4 Factory Reset.............................................................................................................................................61
4.9.5 Reboot.........................................................................................................................................................61
5Appendix............................................................................................................................................................................ 62
5.1 Frequently Asked Questions...............................................................................................................................62
5.1.1 Install the ActiveX of Firefox browser, Google Chrome and IE Chrome......................................... 62
5.1.2 Uninstall the ActiveX of Firefox browser, Google Chrome and IE Chrome.................................... 65
5.1.3 I have forgotten the administrator password........................................................................................ 67
5.1.4 Subnet doesn’t match...............................................................................................................................67
5.1.5 Camera can not record............................................................................................................................ 67
5.1.6 No Pictures Problems...............................................................................................................................67
5.1.7 Can’t access IP camera in internet........................................................................................................ 68
5.1.8 UPnP always failed...................................................................................................................................69
5.1.9 Camera can not connect wireless.......................................................................................................... 69
5.1.10 Remove the plug-in................................................................................................................................ 69
5.2 Default Parameters.............................................................................................................................................. 72
5.3 Specification.......................................................................................................................................................... 72
5.4 CE & FCC.............................................................................................................................................................. 73
5.5 WARRANTY.......................................................................................................................................................... 74
6Obtaining Technical Support..............................................................................................................................................77

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1 Overviews
FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling
viewing in High Definition resolution.It combines a high quality digital video camera, with a powerful web server,
to bring clear video to your desktop from anywhere on your local network or over the Internet.
FI9803P V2 support the industry-standard H.264 compression technology, drastically reducing file sizes and
conserving valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet
Explorer. Therefore the management and maintenance of your device is simplified by using the network to
achieve the remote configuration and start-up.
The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school.
Controlling the IPCAM and managing images are simplified by using the provided web interface across the
network utilizing wireless connectivity.
FOSCAM provides Phone APPs for Android and iPhone users, please search Foscam Viewer and install it
through Google Play or APP Store, then you can view your camera directly as a computer.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega-Pixel
Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR night vision , Range:20m
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS /
UPNP/ONVIF
Providing Central Management Software to manage or monitor multi-cameras

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1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the Network Camera is installed, please carefully read and follow the instructions in the Quick
Installation Guide to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
1.3 Packing Contents
● IPCAM×1 ● CD×1
● Wi-Fi Antenna×1 ● Quick Installation Guide ×1
● DC Power Supply×1 ● Warranty Card×1
● Mounting bracket×1 ● Network Cable×1
1.4 Physical Description
1.4.1 Front Panel
Figure 1.1
1 WIFI Antenna: Wireless Antenna
2 Infrared Lamp Array
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC
1
4
3
2

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1.4.2 Interface
Figure 1.2
1 LAN
10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network
devices, such as hub, router, etc.
2 Reset button
Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the
factory default administrator password. The default administrator user is admin with no password.
3 Power Interface
Connect the external power adapter, request for 12V/2A or 12V/1A power.
4 Audio output interface:
The jack is used to plug external output device such as loud speaker directly. Here microphone cannot directly
insert to the interface, it must connect to adapter first.
5 Audio input interface:
The jack is used to plug external input device such as sound pick up device directly. Here microphone cannot
directly insert to the interface, it must connect to adapter first.
1
2
3
4
5

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1.4.3 Bottom View
There are up to two labels located at the bottom of the camera, this is an important feature of original Foscam
cameras. If your camera does not have labels, it may be a clone. Cloned Foscam cameras can not use original
firmware and are not eligible for warranty or technical services.
1.5 The different features between the models involved
Differences
Model Wireless
PoE (Power over
Ethernet)
Alarm in / out RS 485 P2P
FI9803P V2 √ × × × √

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2 Accessing the Network Camera
This chapter explains how to access the network camera through web browsers and RTSP players.
2.1 Access the Camera in LAN
This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No.
(1) Http:// LAN IP + Http Port No.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in
the network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) Https:// LAN IP + Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the https port no.
Figure 2.2
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from the Internet using the WAN IP address and port number.

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How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The
webpage at this address will show you the current WAN IP.
Figure 2.3
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number
in your standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE :
Make sure port forwarding is successful. You can do port forwarding two ways.
1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator,
choose Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP
Successful” on the Device Status page.
2. Do port (HTTP port) forwarding manually.
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had
set earlier to your router’s port forwarding settings.
NOTE: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS
service settings to view it remotely.
Step 1: Enter the username and password of the Administrator , and click “OK” to apply changes.
Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it
was changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is
now fixed at a static IP address of http://192.168.8.102:2000. This IP address will not change even if the
camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that
a static LAN IP address is set, or you may have problems later with remote access and seeing the camera
remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static
LAN IP address!

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2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a
fixed host and domain name. This means that even though your WAN IP address is constantly changing, you
will have a fixed hostname you can use to access your cameras at all times. You can access the camera
directly from the Internet using the hostname and port number.
What is the HTTP Port no.?
1) Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is
http://192.168.8.102:88, this means that the camera’s HTTP port is 88. You can change port 88 to another port
if you’d like such as 2000 or 8090, which will not be conflict with other existing ports like 25, 21,10000.Here you
can set the port no. between 1 and 65535.
2) Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP
Camera Tool？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP
address, and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure
2.4 and 2.5.
Figure 2.4
Select which camera
you’d like to change the
port for, and right click .

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Figure 2.5
Step 2: Modify the Http Port and enter the username and password of the Administrator , and click “OK” to
apply changes.
Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. Also, the LAN
IP address is now fixed at a static IP address of http://192.168.1.110:88. This IP address will not change even if
the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important
that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera
remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static
LAN IP address!
Figure 2.6
What is Port forwarding?
If you have never done port forwarding before, you can open and view the following link to understand the
basic concept. Port forwarding allows for outside connections to access a specific device on your network from
anywhere in the world. Every router automatically blocks any incoming connections for safety purposes. Using
port forwarding, you are telling your router to allow a connection through a certain port (you can think of it as a
gateway) into your router. You set this port to a specific device, in our case an IP Camera, so it can be
accessed from anywhere in the world.
Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm
How do we configure Port Forwarding ?
For this section, we will be using an example:
Let’s say the camera’s LAN IP address is http://192.168.8.100:2000
Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this is
also under the name of Virtual Server or NAT.
Using the Linksys brand router as an example, we would log into the router, and go to the Applications
Modify the Http Port.
Enter the Username and
password, click OK .

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& Gaming menu. We would then click on the “Single Port Forwarding” sub-menu.
Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown
below, then push OK or Submit to save your settings:
Figure 2.7
First method :
Use the embedded DDNS to access the camera via the Internet
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is
xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this
information on it.
For example, we can use cp4911.myfoscam.org. In the camera, click Settings at the top, click “Network” on
the left, then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of
your camera.
Figure 2.8
Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.
Take hostname cp4911.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera
via the Internet would be http:// test09.myfoscam.org:2000.
Fill the HTTP Port of the
camera in the columns of
External Port and Internal
Port. Example: 2000
Fill in this section with the
LAN IP of the camera; we
would enter “100” for our
example.
Assign a name for the port
forward setting here .

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Second method :
Use the Third party DDNS to access the camera via the Internet
Step 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.
Step 2, DO DDNS Service Settings within the Camera
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from
www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as
DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS
settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and
check if the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and
try to redo the settings.
NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party
DDNS and the Foscam Domain Name cannot work at the same time, the last time you configured will take
effect.
2.3 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad,
here you had better select videoSub. If you select audio, you can only hear the sound but cannot see the
video.
For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123

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Here I can enter one of the following URLs in the VLC.
1．rtsp://admin:[email protected].1.11:88/videoMain
2．rtsp:// @192.168.1.11:88/videoMain
3．rtsp://:123@192.168.1.11:88/videoMain
4．rtsp://adm[email protected]1:88/videoMain
Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.
Figure 2.9
Figure 2.10

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Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time
preview.
Figure 2.11
Figure 2.12
If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation
Guide about How to configure port forwarding.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera, or else the new
username and password cannot take effect when you enter the authentication in the VLC.
2.4 IP camera connection to the server
Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.

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3 Surveillance Software GUI
Please refer to the Quick Installation Guide if you install the camera at first time. After finishing quick
installation, you can take time to learn the operation of the software.
3.1 Login Window
Figure 3.1
Section1 Enter the Username and password
The default administrator username is admin with no password, please change the password at first using and
prevent unauthorized users login the camera.
Section2 Stream
The camera supports two stream modes: Main stream and sub stream. If you want to access the camera form
LAN, here you can select Main stream. If you want to access the camera from Internet, here we recommend
sub stream.
Note: When the network bandwidth is bad you’d better select Sub Stream and the video will be more fluent.
Section3 Select the language
You can select the language you need by clicking on the language dropdown list.
Section4 login the camera
Click “Login” button.
NOTE：
When setting up your camera for the first time, it will request that you modify the default username and/or
password if both are still set to default. Input the new username and password, click "Modify" to complete the

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modification. You will now use the new username and password to login the camera in the future.
Figure 3.2
After logging in for the first time, you will go to “Setup Wizard”automatically. Here you can set the basic
parameters of camera, such as camera name, camera time, wireless settings, IP configuration.
Figure 3.3
Device Name: You could give name for your camera.
Figure 3.4

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System Time: Select the time zone you need to set the date, time,format, etc.
Figure 3.5
Wireless networks: Click “Scan”, find the SSID of your wireless router, select and enter the password.
Figure 3.6
IP: Set IP address of the camera. You could choose to obtain an IP automatically or set the IP address
according to your needs.

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Figure 3.7
NOTE:
It needs about 1 minute to connect the camera to your router.
3.2 Surveillance Window
Figure 3.8
1
2
6
9
3
7
8
4
5

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Section1 FOSCAM Logo/ LiveVideo / Settings buttons
: FOSCAM LOGO
: Path to surveillance window. Click this button and back to the surveillance window
: Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel and
do advanced settings.
Section2 Multi-Device Window
The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You
can add other cameras in multi-camera panel.
Figure 3.9
Section3 Mode/ Stream / Mirror/ Flip buttons
Mode
1) 50Hz ---------Indoor surveillance (Region: Europe, China)
2) 60Hz ---------Indoor surveillance (Region: USA, Canada)
3) Outdoor Mode------Outdoor surveillance
Stream
The default stream supports multiple modes, For example: 0/720P/30fps/2M meanings: Stream type no. /
Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. )
1) Stream type no. : The number is used to identify the stream type.
2) Resolution