Foscam FI9803W User manual

User
User Manual Manual
HD Wireless IP Camera
Model:FI9803W

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Tel:
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Table of Contents
Table of Contents.................................................................................................................................................................. 1
1 Overviews............................................................................................................................................................................. 3
1.1 Key Features.............................................................................................................................................................. 3
1.2 Read Before Use........................................................................................................................................................4
1.3 Packing Contents....................................................................................................................................................... 4
1.4 Physical Description..................................................................................................................................................5
1.4.1 Front Panel......................................................................................................................................................5
1.4.2 Interface.......................................................................................................................................................... 6
1.4.3 Bottom View...................................................................................................................................................8
1.5 The different features between the models involved.................................................................................................8
2 Accessing the Network Camera............................................................................................................................................9
2.1 Access the Camera in LAN....................................................................................................................................... 9
2.2 Access the Camera in WAN.....................................................................................................................................12
2.2.1 Static IP Addresses....................................................................................................................................... 12
2.2.2 Dynamic IP Addresses..................................................................................................................................14
2.3 Using the VLC player..............................................................................................................................................17
2.4 IP camera connection to the server..........................................................................................................................19
3 Surveillance Software GUI.................................................................................................................................................20
3.1 Login Window......................................................................................................................................................... 20
3.2 Modify the Username and Password.......................................................................................................................21
3.3Surveillance Window............................................................................................................................................21
4 Advanced Camera Settings.................................................................................................................................................28
4.1 Device Status........................................................................................................................................................... 28
4.1.1 Device Information.......................................................................................................................................28
4.1.2 Device Status................................................................................................................................................ 28
4.1.3 Session status................................................................................................................................................29
4.1.4 Log................................................................................................................................................................29
4.2 Basic Settings...........................................................................................................................................................30
4.2.1 Camera Name............................................................................................................................................... 30
4.2.2 Camera Time.................................................................................................................................................30
4.2.3 User Accounts...............................................................................................................................................31
4.2.4 Multi-Camera................................................................................................................................................34
4.3 Network................................................................................................................................................................... 39
4.3.1 IP Configuration........................................................................................................................................... 39
4.3.2 Wireless ...................................................................................... 41
4.3.3 PPPoE........................................................................................................................................................... 42
4.3.4 DDNS........................................................................................................................................................... 43
4.3.5 UPnP.............................................................................................................................................................47
4.3.6 Port................................................................................................................................................................47
4.3.7 Mail Settings.................................................................................................................................................49
4.3.8 FTP Settings..................................................................................................................................................52
Settings

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4.3.9P2P ............................................................................................................................53
4.4 Video........................................................................................................................................................................ 53
4.4.1 Video Settings...............................................................................................................................................53
4.4.2 On Screen Display........................................................................................................................................54
4.4.3 Privacy Zone.................................................................................................................................................55
4.4.4 Snapshot Settings..........................................................................................................................................56
4.4.5 IR LED Schedule...................................................................................................................................... 57
4.4.6 Lens Distortion Correction.......................................................................................................................58
4.5 Alarm....................................................................................................................................................................... 58
4.5.1 Motion Detection..........................................................................................................................................58
4.6 Record......................................................................................................................................................................65
4.6.1 Storage Location...........................................................................................................................................65
4.6.2 Alarm Record............................................................................................................................................. 65
4.6.3 Local Alarm Location...................................................................................................................................65
4.6.4 Schedule Recording..................................................................................................................................... 66
4.7 Firewall.................................................................................................................................................................... 67
4.8 System......................................................................................................................................................................68
4.8.1 Back-up& Restore........................................................................................................................................ 68
4.8.2 System Upgrade............................................................................................................................................68
4.8.3 Factory Reset................................................................................................................................................ 70
4.8.4 Reboot...........................................................................................................................................................70
5 Operation Example............................................................................................................................................................. 70
5.1 Motion Detection.....................................................................................................................................................70
5.2 Modify the Camera Name and Time on the video.................................................................................................. 72
6Phone APPs......................................................................................................................................................................73
7 APPENDIX.........................................................................................................................................................................74
7.1 Frequently Asked Questions....................................................................................................................................74
7.1.1 How to download and install the ActiveX for Firefox users....................................................................... 74
7.1.2 How to download and install the ActiveX for Google Chrome users......................................................... 75
7.1.3 I have forgotten the administrator password................................................................................................ 77
7.1.4 Subnet doesn’t match....................................................................................................................................77
7.1.5 Camera can not record..................................................................................................................................77
7.1.6 No Pictures Problems................................................................................................................................... 77
7.1.7 Can’t access IP camera in internet................................................................................................................78
7.1.8 UPnP always failed.......................................................................................................................................79
7.1.9 Camera can not connect wireless................................................................................................................. 79
7.1.10 Remove the plug-in.................................................................................................................................... 79
7.2 Default Parameters...................................................................................................................................................82
7.3 Specification............................................................................................................................................................ 82
7.4 CE & FCC................................................................................................................................................................88
7.5 WARRANTY...........................................................................................................................................................88
8 OBTAINING TECHNICAL SUPPORT............................................................................................................................ 91

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1 Overviews
FOSCAM Outdoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor enabling viewing in
High Definition resolution.It combines a high quality digital video camera, with a powerful web server, to bring clear
video to your desktop from anywhere on your local network or over the Internet.
FI9803W support the industry-standard H.264 compression technology, drastically reducing file sizes and conserving
valuable network bandwidth.
The IPCAM is based on the TCP/IP standard. There is a WEB server inside which could support Internet Explorer.
Therefore the management and maintenance of your device is simplified by using the network to achieve the remote
configuration and start-up.
The camera is designed for outdoor surveillance applications such as courtyards, supermarket, and school. Controlling
the IPCAM and managing images are simplified by using the provided web interface across the network utilizing
wireless connectivity.
FOSCAM provides Phone APPs for Android and iPhone users, please search Foscam Viewer and install it through
Google Play or APP Store, then you can view your camera directly as a computer.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in narrow
bandwidth network
1.0 Mega-Pixel Supports IE/Firefox/Google/Safari browser or any other standard browsers
Supports WEP,WPA and WPA2 Encryption
Wi-Fi compliant with wireless standards IEEE 802.11b/g/n
IR night vision , Range:20m
Supports image snapshot
Supports dual-stream
Supports IR-Cut and the filter change automatically
Embedded FOSCAM DDNS(dynamic domain name service) Service
Supports remote viewing & record from anywhere anytime
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Supporting Third Party Domain name
Providing Phone APPs for Android and iPhone users
Supports multiple network protocols: HTTP /HTTPS/ RTSP/ TCP /IP /UDP /FTP /DHCP /DDNS / UPNP/ONVIF
Providing Central Management Software to manage or monitor multi-cameras

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1.3 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below. Before the
Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid
damage due to faulty assembly and installation. This also ensures the product is used properly as intended.
1.4 Packing Contents
●IPCAM×1 ●CD×1
● Wi-Fi Antenna×1 （except for FI9805E,FI9903P）● Quick Installation Guide ×1
● DC Power Supply×1 ● Warranty Card×1
● Mounting bracket×1(option) ● Network Cable×1

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1.5 Physical Description
1.5.1 Front Panel
Front Panel for FI9803W
Figure 1.2
1 WIFI Antenna: Wireless Antenna (FI9803W)
2 Infrared Lamp Array
3 LENS: CMOS sensor with fixed focus lens
4 Induction IC
1
4
3
2

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1.5.2 Interface
Figure 1.3
1
2
3
4
5
6
7

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2LAN
10/100M adaptive Ethernet interface. Through this interface, IPCAM can be connected with various network devices,
such as hub, router, etc.
3 Reset button
Press and hold on the reset button for 5 seconds. Releasing the reset button, the password will back to the factory default
administrator password. The default administrator user is admin with no password.
4 Power Interface
Connect the external power adapter, request for 12V/2A or 12V/1A power.

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1.5.3 Bottom View
There are up to three labels located at the bottom of the camera, this is an important feature of original Foscam cameras.
If your camera does not have labels as shown in Figure 1.3, it may be a clone. Cloned Foscam cameras can not use
original firmware and are not eligible for warranty or technical services.
Figure 1.4
1.6 The different features between the models involved
Differences
Model Wireless PoE (Power over Ethernet) Alarm in / out RS 485
FI9804W √ × × ×
FI9805W √ × × ×
FI9805E × √ √ √
FI9803W √ × × ×
FI9903P × × × ×
S/N Sticker of FOSCAM .
MAC address of wireless connection
MAC address of wired connection
FOSCAM DDNS Service

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2 Accessing the Network Camera
This chapter explains how to access the network camera through web browsers and RTSP players.
2.1 Access the Camera in LAN
This camera support HTTP and HTTPS protocols, so here will allow you to use HTTP and HTTPS port No.
(1) Http:// LAN IP + Http Port No.
Double click the IP Camera Tool icon and it should find the camera’s IP address automatically after you plug in the
network cable.
Figure 2.1
Double click the IP address of the camera; your default browser will open to the camera login page.
(2) Https:// LAN IP + Https Port no.
The default Https port no. is 443. You can use the url to access the camera: https:// LAN IP + HTTPS port.
Go to Settings - Network - Port panel , you can see and change the https port no.
Figure 2.2
HTTPS(Hypertext Transfer Protocol over Secure Socket Layer) is a safe way to access your camera, the data transferred
on the Internet will be encrypted. Since we can not apply license for every LAN or DDNS URL, the webpage may pop
up a warning like the following picture, you just need to click 'Continue to this website (not recommended). '

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Open Internet Explorer if it is not already opened. Click on Tools, then click Internet Options.
Next, click the Security tab, then click the Trusted sites button.
Figure 2.3
For Firefox, you can add the trusted as the following way:

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Tools ---- Options ---- Advanced --- View Certificates --- Servers
Figure 2.4
Click View Certificates,andgotoServers option.
Figure 2.5
Go to Add Exception panel.

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Figure 2.6
2.2 Access the Camera in WAN
2.2.1 Static IP Addresses
Users who have static IP addresses do not need to set DDNS service settings for remote access. When you have finished
connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from the
Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website ?
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.The webpage
at this address will show you the current WAN IP.
Enter the camera’s url , here
take https://192.168.8.129:443
for example .
Click this button to add it .

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Figure 2.7
Access your IP Camera from the Internet
You can access the IP Camera from the Internet (remote access). Enter the WAN IP address and port number in your
standard browser. For example, you would enter http:// 183.37.28.254:85
NOTE :
Make sure port forwarding is successful. You can do port forwarding two ways.
1. Login to your router to enable the “UPNP” function. You can then login to the camera as administrator, choose
Network, and then choose UPnP to enable UPnP. Make sure that the status of UPnP reads “UPnP Successful” on the
Device Status page.
2. Do port (HTTP port) forwarding manually. (See Figure 2.11 for further details)
If your router has a Virtual Server, it can do port forwarding. Add the camera’s LAN IP and port which you had set
earlier to your router’s port forwarding settings.
NOTE: If you plug the camera into a router, it will have a dynamic IP address and you need to set DDNS service
settings to view it remotely.
Step 1: Enter the username and password of the Administrator (default username is admin with a blank password), and
click “OK” to apply changes.
Step 2: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was
changed to 2000, so we see http://192.168.8.102:2000 in IP Camera Tool. Also, the LAN IP address is now fixed at a
static IP address of http://192.168.8.102:2000. This IP address will not change even if the camera is powered off and
back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or
you may have problems later with remote access and seeing the camera remotely if the camera loses power and
reconnects on a different LAN IP address. Make sure you set a static LAN IP address!

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2.2.2 Dynamic IP Addresses
DDNS is a service that allows your IP Camera, especially when assigned with a dynamic IP address, to have a fixed host
and domain name. This means that even though your WAN IP address is constantly changing, you will have a fixed
hostname you can use to access your cameras at all times. You can access the camera directly from the Internet using the
hostname and port number.
What is the HTTP Port no.?
1) Default HTTP Port is 88
All cameras have the default HTTP port of 88. For example, if the LAN IP link of the camera is http://192.168.8.102:88,
this means that the camera’s HTTP port is 88. You can change port 88 to another port if you’d like such as 2000 or 8090,
which will not be conflict with other existing ports like 25, 21,10000.Here you can set the port no. between 1 and 65535.
2) Change the default http no.88 to another one.
How to assign a different HTTP Port No. and fixed the LAN IP of the camera by the IP Camera
Tool？
？
Step 1: Open the IP Camera Tool, select the camera you would like to change the port of, right click on the IP address,
and click on ”Network Configuration”, this brings up the network configuration box as shown in Figure 2.8 and 2.9.
Figure 2.8
Figure 2.9
Select which camera
you’d like to change the
port for, and right click .
Modify the Http Port.
Enter the Username and
p
assword
,
click OK .

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Figure 2.10
What is Port forwarding?
If you have never done port forwarding before, you can open and view the following link to understand the basic concept.
Port forwarding allows for outside connections to access a specific device on your network from anywhere in the world.
Every router automatically blocks any incoming connections for safety purposes. Using port forwarding, you are telling
your router to allow a connection through a certain port (you can think of it as a gateway) into your router. You set this
port to a specific device, in our case an IP Camera, so it can be accessed from anywhere in the world.
Click this link to learn more about port forwarding: http://portforward.com/help/portforwarding.htm
How do we configure Port Forwarding ?
For this section, we will be using an example:
Let’s say the camera’s LAN IP address is http://192.168.8.100:2000
Step 1: Login to the router, and go to your router’s port forwarding or port triggering menu. Sometimes this is also under
the name of Virtual Server or NAT.
Using the Linksys brand router as an example, we would log into the router, and go to the Applications & Gaming
menu. We would then click on the “Single Port Forwarding” sub-menu.
Step 2: Create a new column using the LAN IP address & HTTP Port of the camera within the router as shown below,
then push OK or Submit to save your settings:
Figure 2.11
First method :
Use the embedded DDNS to access the camera via the Internet
Each Foscam camera has an embedded unique DDNS domain name, the format of this domain name is
Fill the HTTP Port of the
camera in the columns of
External Port and Internal
Port. Example: 2000
Fill in this section with the
LAN IP of the camera; we
would enter “100” for our
example.
Assign a name for the port
forward settin
g
here .

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xxxxxx.myfoscam.org. On the bottom of the camera, you can see the domain name sticker with this information on it.
For example, we can use cp4911.myfoscam.org. In the camera, click Settings at the top, click “Network” on the left,
then click “DDNS” to get to the DDNS settings page. Here you can see the unique domain name of your camera.
Figure 2.12
Now you can use “http://Domain name + HTTP Port” to access the camera via the Internet.
Take hostname cp4911.myfoscam.org and HTTP Port of 2000 for example, the URL link to access the camera via the
Internet would be http:// test09.myfoscam.org:2000.
Second method :
Use the Third party DDNS to access the camera via the Internet
Step 1, Please go to the third party DDNS website(such as www.no-ip.com) to create a free hostname.
Step 2, DO DDNS Service Settings within the Camera
Please set DDNS Settings within the camera by hostname, a user name and password you’ve got from www.no-ip.com
Take hostname ycxgwp.no-ip.info, user name foscam, password foscam2012 for example.
Firstly, goes to option of DDNS Settings on the administrator panel.
Secondly, select No-Ip as a server.
Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS
domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
Fourthly, after the restart, login the camera, and go to option of Device Status on the administrator panel, and check if
the DDNS status is successful.
If failed, please double check if you have input the correct hostname, user name, and password, and try to redo
the settings.
NOTE :
If you have set Third Party DDNS successfully ,the Foscam Domain Name will be invalid. The Third Party DDNS and
the Foscam Domain Name cannot work at the same time, the last time you configured will take effect.

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2.3 Using the VLC player
This camera supports RTSP streaming, here you can view the camera using VLC player.
RTSP URL rtsp:// [user name][:password]@IP:HTTP port number/videosream
The part in the square brackets may be omitted.
user name & password:
The user name and password to access the camera. This part can be omitted.
IP: WAN or LAN IP address.
Videostream:Here support three modes: videoMain, videoSub and audio. When the network speed is bad, here you had
better select videoSub. If you select audio, you can only hear the sound but cannot see the video.
For example:
IP: 192.168.1.11
HTTP Port number: 88
User name: admin
Password: 123
Here I can enter one of the following URLs in the VLC.
1．rtsp://admin:123@192.168.1.11:88/videoMain
2．rtsp:// @192.168.1.11:88/videoMain
3．rtsp://:[email protected]8.1.11:88/videoMain
4．rtsp://[email protected]8.1.11:88/videoMain
Open the VLC, and go to Media(Open Network Stream option, then enter the URL into VLC.
Figure 2.13

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Figure 2.14
Sometimes you may need to enter the user name and password again. Click OK and you can see the real-time preview.
Figure 2.15

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Figure 2.16
If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide
about How to configure port forwarding.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera, or else the new username and
password cannot take effect when you enter the authentication in the VLC.
2.4 IP camera connection to the server
Device supports ONVIF 2.2.1 protocol,You can easily access the NVR with ONVIF or server with ONVIF.