Franke SMART FHSM 604 4I User manual

SMART
EN User manual Hob Induction
DE Gebrauchsanweisung Kochfeld Induktion
FR Manuel d‘utilisation Cuisinière à induction
IT Istruzioni per l‘uso Piano di cottura a induzione
NL Gebruikershandleiding Inductiekookplaat
ES Manual del usuario Placa de cocción por inducción
PT Manual do utilizador Placa de indução
EL Εγχειρίδιο χρήστη Επαγωγική εστία
SV Användarhandbok Induktionshäll
FHSM 604 4I
FHSM 603 3I
FHSM 603 3I DZ
FHSM 804 4I
FHSM 803 3I
FHSM 302 2I
FHSM 604 4I WH
FHSM 603 3I DZ WH
Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Franke FHSM 604
4I WH o cerca il tuo prodotto tra le migliori offerte di Cucine e Piani cottura

– 3 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
TABLE OF CONTENTS
About this manual 4
Intended use 4
Safety information 4
Proper installation and placement 5
Proper use 5
Maintenance and cleaning 6
Repair 7
Taking out of service 7
Overview 8
Your appliance 9
How induction hobs function 9
Pan detection 9
Cookware 9
Advice on energy-saving 10
Switching on the first time 11
Operation 11
Power levels 11
Power management 13
Cleaning and care 15
Troubleshooting 15
Error codes 16
Maintenance and repair 18
Disposal 18
Customer service 19
Additional information 19

– 4 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
ABOUT THIS MANUAL
This user manual applies to several models of the
device. Thus it may be possible that some of the
described features and functions are not available on
your specific model.
Franke reserves the right to make modifications
to the product without prior notice. All information
correct at time of issuance.
 Carefully read the user manual before using the
device.
 Keep the user manual.
 Use the device described in this user manual only
according to the intended use.
Symbol Meaning
Warning symbol. Warning against risks
of injury.
 Actions in safety and warning notes to
avoid injury or damage.
 Action step. Specifies an action to be done.
 Result. Result of one or more action steps.
9Precondition that has to be fulfilled
before performing the following action.
INTENDED USE
The hob was developed exclusively for non-
professional, domestic use in the household.
This hob is designed to offer professional
performance in the household. It is a highly versatile
appliance enabling safe and easy selection of
different cooking methods.
SAFETY INFORMATION
 Read the operating instructions before
using the appliance for the first time.
The manufacturer can not be made liable for
possible damage which may occur due to
incorrect installation and incorrect, improper
or unreasonable use of the device.
To ensure safe and efficient operation of this
electrical device:
 Only contact authorised service centres.
 Do not modify any features of the device.
This appliance is not intended for use
by persons (including children) with
reduced physical, sensory or mental
capabilities, or lack of experience and
knowledge, unless they have been given
supervision or instruction concerning use of
the appliance by a person responsible for
their safety.
Children should be supervised to ensure that
they do not play with the appliance.

– 5 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
This device is not a toy.
 Keep children away from the device and
the packaging material.
 Do not leave children near the device
unattended.
 Do not let children play with the device.
 Do not allow children to touch the device
or its controls during and immediately after
using it.
Induction systems of these hobs meet the
requirements of EMC standards as well as
the EMF Directive and should not interfere
with other electronic devices.
 Heart pacemakers users or other electronic
implants users should clarify with their
medical doctor or with the manufacturer
of the implants whether these devices are
sufficiently interference resistant.
Proper installation and placement
The appliance must be installed and
connected to the electricity supply in
accordance with the separate installation
instructions. Have a qualified fitter/
electrician carry out the necessary work.
The appliance is designed for use in the home
for preparing food. No liability is assumed
for any damage caused by improper use or
incorrect handling.
If the appliance is to be permanently
connected to the power supply:
 Ensure that the device is installed only
by the customer service, an electrician
or trained personnel with the appropriate
knowledge/education.
 Ensure that the device is installed in a way
that allows to disconnect it from the power
supply, with a contact opening distance
(3 mm) that ensures complete disconnection
in category III overvoltage conditions.
 Ensure that the device is connected
directly to the mains socket.
– Ensure that no adapters, no multi-
sockets and no extension cables are
used to connect the device.
 Ensure that the supply cord is not damaged.
If damaged, contact customer services.
 Ensure that the device is not exposed to
atmospheric agents (rain, sun).
 Ensure that the ventilation of the appliance
is in accordance with the manufacturer‘s
instructions.
Risk of death!
 Keep pets away from the device.
Packaging materials, e.g. plastic film and
polystyrene, can be dangerous for children.
 Keep packaging material away from children.
Proper use
 Only use the device to prepare and cook
food.
 Observe the manuals of the cooking
devices that are used with the hob when
using the device.
 Do not place power cables of other electric
appliances on hot parts of the appliance.
 Do not use flammable liquids near the
appliance.
 After use, switch off the hob by its
controls. Do not rely on the pan detector.
 Do not operate the appliance with an
external timer switch or a separate remote
control system.
 The cooking process has to be supervised.
– A short term cooking process has to be
supervised continuously.
– After use, switch off the hob element by
its control and do not rely on the pan
detector.
 The appliance shall not be installed
behind a decorative door in order to avoid
overheating.

– 6 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
Risk of burns!
During use the appliance becomes hot. Care
should be taken to avoid touching heating
elements inside the hob.
WARNING: Accessible parts may become hot
during use. Young children should be kept away.
 Do not to touch the heating elements.
 Metallic objects such as knives, forks,
spoons and lids should not be placed on
the hob surface since they can get hot
Risk of electric shock due to
damaged device!
 WARNING: If the surface is cracked,
switch off the appliance to avoid the
possibility of electric shock.
 Do not switch on a device if the surface
is cracked or there is a damage to the
material thickness.
 Do not touch the appliance with wet parts
of the body.
 Contact the customer service.
Risk of fire!
 Do not store items on the cooking
surfaces.
Risk of fire!
Unattended cooking on a hob with fat or oil
can be dangerous and may result in fire. Hot
oil ignites readily.
 Prepare food with plenty of fat (such as
fries) only under constant supervision.
 Never try to extinguish fire with water.
 In the case of a fire, switch off the
appliance and cover flame e.g. with a lid or
with a fire blanket.
To avoid damaging the appliance
 In the case of thermal failure, switch the
solid plate off and allow to cool down
completely. Do not put any dishes on it.
Do not cool with cold water under any
circumstances.
 Do not climb onto the appliance.
 To avoid damaging the silicon grouting, do
not put hot cookware on the frame.
 Do not cut or prepare food on the surface
or drop hard objects onto it. Do not drag
cookware across the surface.
 Make sure than no sugary foods or juices
end up on the hot cooking zones. This can
damage the surface. If sugary foods or
juices do end up on the hot cooking zones,
remove these immediately with a glass
ceramic hob scraper (while the hob is still hot).
 Do not leave the appliance unattended
during operation.
Pots with pure copper or aluminium leave
behind traces that can be difficult to clean. If
the traces are not removed immediately after
cooking with a suitable cleaning agent, they
can be permanently burned on and therefore
permanently ruin the visual appearance of
the appliance.
 Do not use pots with pure copper or
aluminium bases for cooking.
Sliding pots and cookware across the glass
ceramic causes scratches.
 Avoid scratches by lifting pots and
cookware when putting them into place.
The hob is an item for daily use: signs of
usage such as scratches or visible material
abrasion from pots or cookware are normal.
Intensive use leads to more distinctive
signs of usage. In such cases, the appliance
continues to function perfectly and a
complaint is not justified. Safety is always
guaranteed.
Maintenance and cleaning
 Do not use harsh abrasive cleaners or
sharp metal scrapers to clean the hob,
since they can scratch the surface, which
may result in shattering of the glass.
 Do not use steam cleaners or direct jets of
water.

– 7 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
Risk of electric shock due to
entering liquid!
The device contains electrical components.
 Make sure that no liquid enters the interior
of the device.
 Do not use pressurised steam to clean the
device.
Repair
The appliance is manufactured in compliance
with the relevant effective safety standards.
 Do not allow anyone except qualified
personnel to install or repair the appliance.
 Contact a service centre authorised by the
manufacturer or qualified personnel in the
following cases:
– Immediately after unpacking, in the event of
doubts regarding the integrity of the device
– During installation (according to the
manufacturer‘s instructions)
– Doubts regarding the correct operation of
the device
– Malfunction or poor operation
– Replacing the power socket if incompatible
with the power plug of the device
– If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualified persons in order
to avoid a hazard.
 Use original spare parts only.
Taking out of service
 If the appliance is no longer to be used,
call the service centre or qualified
personnel to disconnect it from the power
supply.

– 8 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
OVERVIEW
FHSM 604 4I / FHSM 604 4I WH FHSM 603 3I
FHSM 603 3I DZ / FHSM 603 3I DZ WH FHSM 804 4I
FHSM 803 3I FHSM 302 2I
Electric connection Buttons and display elements
I.e. 4 zone hob
22
22
1
34
1. On / Off
2. Cooking zone position
3. Decrease power level /
Decrease cooking time
4. Increase power level /
Increase cooking time

– 9 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
YOUR APPLIANCE
How induction hobs function
Induction hobs function considerably differently to
conventional hobs or solid plates. The induction
coil under the glass ceramic creates a magnetic
field that alternates quickly and which directly heats
the magnetisable base of the cookware. The glass
ceramic is only heated by the hot cookware. If the
cookware is removed from the cooking zone, the
power supply is interrupted immediately.
Pan detection
Every cooking zone is equipped with pan detection.
The pan detection recognises cookware with a
magnetisable base that is suitable for use with
induction hobs.
If the cookware is removed during operation or
unsuitable cookware is used, the display near the
bargraph flashes with .
If there is no cookware placed on the cooking zone
during the pan detection time of 10 seconds:
– The cooking zone switches off automatically after
10 seconds.
– The display of each cooking zone shows .
Cookware
Suitable cookware
Only cookware with a fully magnetisable base is
suitable for cooking on the induction hob.
The magnet adheres to every point on the entire
base of the cookware.
Cookware suitable for use in induction cooking
Cookware used on the induction cooking surface
must be made of metal, with magnetic properties
and a sufficiently large base.
Suitable cookware:
9Enamelled steel cookware with thick bases.
9Cast iron cookware with an enamelled base.
9Cookware in multilayer stainless steel, ferritic
stainless steel and aluminium with a special base.
Unsuitable cookware:
9Copper, stainless steel, aluminium, fireproof glass,
wood, ceramic and terracotta cookware.
 To see whether the pan is suitable, bring a magnet
close to the bottom: if it is attracted, the pan is
suitable for induction cooking. If you do not have
a magnet, you can put a small amount of water
in the pan, place it on a cooking zone and start
the cooking zone. If the symbol appears on the
display, it means the pan is not suitable.
Note: Use only cookware with a perfectly flat bottom
and suitable for induction cooking zones. Using
cookware with an irregular bottom could jeopardise
the efficiency of the heating system and prevent
cookware from being detected on the cooking zone.
Noise during cooking
Cookware can make noise during cooking. This does
not indicate any malfunction, nor does it affect the
functioning of the appliance in any way.
Noise depends on the cookware used. If the noise
causes considerable disturbance, it can help to
change the cookware.

– 10 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
Advice on energy-saving
 The diameter of the base of the pan must
correspond to the diameter of the cooking zone.
ENERGY
SAVING ENERGY
SAVINGENERGY
SAVING
 When buying a pan, check whether the diameter
indicated is that of the base or the top of the pan,
as the top is almost always larger than the base.
 When preparing dishes with long cooking times,
you can save time and energy by using a pressure
cooker, which also makes it possible to preserve
the vitamins in the food.
 Make sure that the pressure cooker contains
enough liquid as, if there is not enough and it
overheats, this may cause damage to both the
pressure cooker and the cooking zone.
 If possible, always cover pans with a suitable lid.
 Choose a pan suitable for the quantity of food
to be cooked. A large, half-empty pan leads to a
waste of energy.
Cooking zone Pan Bottom diameter
Ø Min. Ø Max.
Ø 175 mm Ø 110 mm Ø 175 mm
Ø 215 mm Ø 120 mm Ø 215 mm
Ø 265 mm Ø 145 mm Ø 265 mm
Dual Zone Ø 230 mm / 320 mm Ø 120 mm / 290 mm Ø 230 mm / 320 mm
Normal operating noises of the cooktop
lnduction technology is based on the creation of
electromagnetic fields. They may generate heat
directly on the bottom of the cookware. Pots and
pans may cause a variety of noises or vibrations
depending on the way they‘ve been manufactured.
These noises are described as follows:
Low humming (like a transformer)
This noise is produced when cooking at a high heat
level. lt is based on the amount of energy transferred
from the cooktop to the cookware. The noise ceases
or quiets down when the heat level is reduced.
Quiet whistling
This noise is produced when the cooking vessel is
empty. lt ceases once water or food is placed in the
vessel.
Crackling
This noise occurs with cookware comprised of
various materials layered one upon the other. lt‘s
caused by the vibrations of the surfaces where
different materials meet. The noise occurs on the
cookware and can vary depending on the amount
and method of preparation of the food.
Loud whistling
This noise occurs with cookware comprised of
different materials layered one upon the other, and
when they are additionally used at maximum output
and also on two cooking zones. The noise ceases or
quiets down when the heat level is reduced.

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FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
Fan noises
For proper operation of the electronic system, it
is necessary to regulate the temperature of the
cooktop. For this purpose, the cooktop is equipped
with a cooling fan, which is activated to reduce and
regulate the temperature of the electronic system.
The fan may also continue to run after the appliance
is turned off if the detected temperature of the
cooktop is stili too hot after turning it off.
Rhythmic sounds and similar to the hands of a
clock
This noise occurs only when at least three cooking
zones are operating and disappears or weakens
when some of them are switched off.
The noises described are a normal element of the
described induction technology and shouldn‘t be
regarded as defects.
SWITCHING ON THE FIRST TIME
During the first few hours of use, a cooking zone can
give off an unpleasant smell. This is normal for brand
new appliances.
 Ensure that the room is well ventilated.
OPERATION
Power levels
Power level Cooking method Use for
1Melting, gentle warming Butter, chocolate, gelatine, sauces
2Melting, gentle warming Butter, chocolate, gelatine, sauces
3Swelling Rice
4Continued cooking, reducing, stewing Vegetables, potatoes, sauces, fruit, fish
5Continued cooking, reducing, stewing Vegetables, potatoes, sauces, fruit, fish
6Continued cooking, braising Pasta, soup, braised meat
7Gentle frying Rosti (hash brown), omelettes, breaded fried
foods, sausages
8Frying, deep frying Meat, chips
9Flash frying Steak
P Fast heating Boiling water

– 12 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
Switching on the cooking zone
After switching on the hob:
 Select the required cooking zone using the
appropriate zone selection keys ( for example:
rear left cooking zone).
 Use the keys and to select the cooking
power from 1to 9, or else enable the Power
function (see “Power Function”).
Switching off the cooking zone
 Select the cooking zone you wish to switch off
using the zone selection keys.
 Use the key to bring the power value 0(zero).
Note: Hold the On/Off key down for at least
2 seconds to switch off all cooking zones at the
same time.
Quick selection
This function allows you to quickly set the cooking
zones to maximum power.
After switching on the hob:
 Select the required cooking zone using the
appropriate zone selection keys ( for example:
rear left cooking zone).
 Press . Power level 9will be set.
Residual heat
Improper use
Risk of burns!
 Supervise children carefully as they cannot readily
see the residual heat indicator. The cooking zones
remain hot for a certain period of time even
after they have been turned off. Make sure that
children never touch the hob.
Note: If the cooking zone is still hot after being
switched off, the symbol Hwill be displayed on the
display. The symbol clears once the temperature
drops below 40°C.
Power Function
This function allows you to use the maximum
possible power for the cooking zone.
After activating the required cooking zone:
 Press the key to bring the power to 9.
 Press the key again; the symbol Pwill be
shown on the display.
 Press the key to deactivate the Power
Function.
Note: On the front left and rear right cooking zones
only: the Power Function is available for 5 minutes,
after which the power level drops automatically to 9.
Minute minder timer
This function is used to set a minute minder timer. A
beep will sound at the end of the pre-set time (from
1 to 99 minutes).
After activating the hob:
 Press the keys and at the same time;
0.0.will be displayed.
 Set the required time in minutes using the
keys and (hold the keys down to set the
time more quickly). Flashing dots will appear to
indicate the count.
Note:
– Using the minute minder does not switch off the
cooking zones but rather informs the user when
the set minutes have run out.
– The timer can be activated while the cooking
zones are on or off.
At the end of the previously set time, the hob will
warn the user with a series of beeps. Press any key
to stop the beep.
Note: To deactivate the minute minder timer during
the countdown, zero the set time using the key
When the display shows 0.0.the timer will be
deactivated.
Cooking zone automatic switch-off timer
This function is used to program the automatic
switch-off of each cooking zone at the end of a
period of time (from 1 to 99 minutes).
 Set the required time for the automatic switch-off
using the keys and (hold the keys down to
set the time more quickly).
 Select the cooking zone to confirm.
The timer can be activated on multiple cooking zones
at the same time.

– 13 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
If you wish to modify the set time:
 Select the cooking zone to modify.
 Press the keys and at the same time until
the dot lights up under the corresponding cooking
zone.
 Press the keys and to select the new time
required.
 Select the cooking zone to confirm.
 At the end of the previously set time, the
corresponding display will flash, the hob will
deactivate the cooking zone and warn the user
with a series of beeps. Press any key to stop the beep.
Child lock
After activating the hob:
 Press the keys and at the same time.
 Press the button after the beep.
 The controls are now locked and Lwill appear on
the display.
Note: The control lock will not be disabled in the
event of a power failure.
To unlock the controls:
 Press the keys and at the same time.
 Press the button after the beep.
Power management
Depending on the maximum setting of output power
available (see the next section“Power Limitation
Settings“), not all cooking zones can be adjusted to
the desired level or enabled.
In this case, the display blinks a few seconds
displaying the maximum power allowed.
If no adjustments are made to other areas, cooking
will begin at the level displayed.
Power limitation settings
Power limitation setting is possible for all the following
models: FHSM 604 4I, FHSM 603 3I, FHSM 603 3I DZ,
FHSM 804 4I, FHSM 803 3I, FHSM 604 4I WH, FHSM
603 3I DZ WH.
–Setting is possible only during the first two
minutes after plug in the appliance.
– The touch has to be unlocked and all heaters have
to be switched off.
– The factory power setting is the maximum level.
– If there is a black out, power level set remains
unchanged.

– 14 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
Example of power limitation setting of a four cooking
zones hob (FHSM 604 4I / FHSM 804 4I / FHSM
604 4I WH):
 Press at the same time all the four cooking zones
and hold it until you can hear a signal.
88
88
 If you can‘t hear the signal within 10 seconds,
repeat the operation trying to better position the
fingers.
 You can now switch with and between the
power limitation levels (2,8 kW, 3,5 kW and MAX).
28
88
74
88
 Press now at the same time the four cooking
zones and hold it until you can hear a signal for
confirmation of the power set.
28
88
Note: If, after setting the power level, you don‘t
proceed to confirm with the finger touch and the
subsequent signal within 60 seconds, the new
setting will not be acquired by the hob.
Example of power limitation setting of a three
cooking zones hob (FHSM 603 3I / FHSM 603 3I DZ /
FHSM 803 3I / FHSM 603 3I DZ WH):
 Press at the same time all the three cooking zones
and hold it until you can hear a signal.
8
88
8
 If you can‘t hear the signal within 10 seconds,
repeat the operation trying to better position the
fingers.
 You can now switch with and between the
power limitation levels (2,8 kW, 3,5 kW and MAX).
2
88
8
7
88
4
 Press now at the same time all the three cooking
zones and hold it until you can hear a signal for
confirmation of the power set.
2
88
8
Note: If, after setting the power level, you don‘t
proceed to confirm with the finger touch and the
subsequent signal within 60 seconds, the new
setting will not be acquired by the hob.
MODEL FHSM 604-4I FHSM 603 3I FHSM 603 3I DZ FHSM 804 4I FHSM 803 3I FHSM 302 2I
DISPLAY
SETTING MAX TOTAL POWER MAX TOTAL POWER MAX TOTAL POWER MAX TOTAL POWER MAX TOTAL POWER MAX TOTAL POWER
2.8 2.8 kW 2.8 kW 2.8 kW 2.8 kW 2.8 kW
3.4 kW
3.5 3.5 kW 3.5 kW 3.5 kW 3.5 kW 3.5 kW
7.4 - MAX 6.75 kW 4.9 kW 6.9 kW 7.1 kW 6.4 kW
Power in kW @ 230V - 50/60 Hz

– 15 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
CLEANING AND CARE
Risk of burns!
 Do not clean the appliance until it is cold.
Before performing any cleaning and care:
 Read the general safety information about
cleaning in the chapter „Safety information“.
 Turn the appliance off.
General recommendations
 Do not use steam cleaners or direct jets of water.
 Do not use coarse abrasive materials or sharp
metal scrapers to clean the glass parts of the
appliance. They could scratch the surface and
cause the glass to shatter.
 Never use scouring pads, steel wool, muriatic acid
or other products which could scratch or mark
the surface.
Cleaning the appliance
 Clean the hob after every use in order to prevent
food residues from burning on. Cleaning dried-on
and burnt-on dirt requires more effort.
 To clean everyday dirt, use a soft cloth or sponge
with water and a suitable cleaning agent. Follow
the manufacturer‘s advice with regard to cleaning
agents. We recommend using protective cleaning
agents.
 Remove encrusted dirt, e.g. from milk that has
boiled over, with a glass ceramic hob scraper
while the hob is still warm. Please follow the
manufacturer‘s advice with regard to the scraper.
 Remove sugary foods, such as marmalade, that
have boiled over with a glass ceramic hob scraper
while the hob is still warm. Otherwise, this could
damage the glass ceramic surface.
 Remove melted plastic with a glass ceramic hob
scraper while the hob is still warm. Otherwise,
this could damage the glass ceramic surface.
 Remove limescale stains using a small amount
of lime-dissolving solution, e.g. vinegar or lemon
juice, when the hob has cooled down. Then clean
again with a damp cloth.
TROUBLESHOOTING
The hob does not work:
 Make sure that the hob is connected and that the
main switch is turned on.
 Make sure that there is no power failure.
 Make sure that the fuse has not blown. In this
case replace the fuse.
 Make sure that the circuit breaker of the
residential electrical system has not tripped.
In this case, re-activate the circuit breaker.
The cooking results are unsatisfactory:
 Make sure that the cooking temperature is not too
high or too low.
The hob smokes:
 Let the hob cool down and clean it once cooking
is complete.
 Make sure that the food has not spilled out of the
pan and use a larger cooking vessel, if needed.
The fuses blow or the circuit breaker of the
residential electrical system trips repeatedly.
 Call Technical Support or an electrician.
There are cracks or fissures in the hob:
 Turn off the appliance immediately, disconnect
the power supply and contact Technical Support.
The hob makes noise:
 In case of noise, refer to paragraph „Normal
operating noises of the cooktop“ (page 10).

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FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
Error codes
Models: FHSM 604 4I / FHSM 603 3I / FHSM 604 4I WH
Error code Description Remedy
ER03 and
permanent tone Continuous button actuation; control
switches off after 10 s Clean the user interface.
ER22 Button analysis defective, control
switches off after 3.5-7.5 s Contact authorized center for technical assistance specifying the error code.
ER20 Flash error Contact authorized center for technical assistance
specifying the error code.
ER47 Lin communication error Connection cable not correctly plugged or defective.
E2 Overtemperature Allow system to cool
E3 1. Pot/pan not suitable
2. Power of cooking zones
permanently exceeded.
Change the pot / pan; if the error persists, contact
authorized center for technical assistance specifying
the error code
E5 Mains voltage error Contact authorized center for technical assistance
specifying the error code.
E6 Mains-Sync-Pulse error Contact authorized center for technical assistance
specifying the error code.
E8 Fan error Contact authorized center for technical assistance
specifying the error code.
E9 Temperature sensor (NTC) on inductor
defective Contact authorized center for technical assistance specifying the error code.
EA Hardware fault Contact authorized center for technical assistance
specifying the error code.
E/H Invariable resistor fault Allow system to cool
U400 Wrong connection/Overvoltage 400 V Contact authorized center for technical assistance
specifying the error code.

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FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
Models: FHSM 603 3I DZ / FHSM 804 4I / FHSM 803 3I / FHSM 302 2I / FHSM 603 3I DZ WH
Error code Description Remedy
CThe cooking zone can be configured. Contact authorized center for technical assistance
specifying the error code.
C/- The cooking zone will be configured.
If „-„ is not displayed check the
possible causes of the E/5.
Contact authorized center for technical assistance
specifying the error code.
EA flashing „E“ on each cooking zone
indicates that all configs will be
deleted.
Contact authorized center for technical assistance
specifying the error code.
E/2
(error code different
for some UI)
Temperature limits are exceeded. System must cool down.
E/3 Unsuitable pot Change the pot / pan; if the error persists,
contact authorized center for technical assistance
specifying the error code.
E/4 Unconfigured induction module Contact authorized center for technical assistance
specifying the error code.
E/5 No communication between UI and
induction module Contact authorized center for technical assistance specifying the error code.
E/6 Main power disturbance Contact authorized center for technical assistance
specifying the error code.
E/7 Contact authorized center for technical assistance
specifying the error code.
E/8 Fan failure Contact authorized center for technical assistance
specifying the error code.
E/9 Defect ive temperature probe on
inductor Contact authorized center for technical assistance specifying the error code.
E/A Hardware defect of induction module Contact authorized center for technical assistance
specifying the error code.
E/C Configuration failure Contact authorized center for technical assistance
specifying the error code.
E/H Fixed sensor value Allow system to cool.
No functionality and
no displaying Overvoltage on the switch mode
power supply (no functionality) Disconnect and connect the power line connection; if the error persists, contact
authorized center for technical assistance
specifying the error code.

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FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
EN
MAINTENANCE AND REPAIR
 Make sure that maintenance on electrical
components is carried out only by the
manufacturer or the customer service.
 Make sure that damaged cables are changed only
by the manufacturer or the customer service.
 When contacting the customer service, please
provide the following information:
– type of fault
– appliance model (Art.)
– serial number (S.N.)
This information is given on the data plate. The data
plate is attached on the bottom sind.
You must also have proof of purchase if you‘re still
within the warranty period.
DISPOSAL
Packaging
All packaging materials (cardboard, plastic film (PE)
and polystyrene (EPS)) are marked and should, if
possible, be collected for recycling and disposed of
in an environmentally friendly way.
Disconnection
 Disconnect the appliance from the mains. With
a fixed appliance, this must be carried out by a
qualified electrician.
Safety
 Disable the appliance to prevent accidents
caused by improper use, especially through
children playing.
Disposal
The symbol on the product or on the
packaging indicates that the device must
not be disposed of in the domestic waste.
By disposing of the device in a proper way you help
to avoid harmful consequences to environment and
health.
Further information about recycling the device is
available from the competent authority, the local
refuse disposal service or the vendor of the device.
 Dispose of the device, which is to be discarded,
via a specialised waste collection point for
electronic and electrical devices.
In accordance with the article of Legislative Decree
no. 15 dated 25 July, Implementation of Directives
2002/95/EC,2002/96/EC and 2003/108/EC,
regarding the reduction of the hazardous substances
used in in electrical and electronic appliances, and
waste disposal”.
The barred dustbin symbol on the appliance indicates
that at the end of its working life the product must
not be disposed of as household waste.
Consequently, when the appliance has reached
the end of its working life the user must take it
to a suitable recycling centre for electronic and
electrotechnical waste, or return it to the dealer
when purchasing a new appliance of equivalent type.
Proper separate waste collection of the scrapped
appliance for subsequent recycling, treatment and
environmentally-friendly disposal helps prevent a
potentially negative impact on the environment and
health and facilitates recycling of the materials used
in appliance construction.

– 19 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH EN
CUSTOMER SERVICE
 Refer to the contact address for your country on
the back page or on our website:
– www.franke.com
ADDITIONAL INFORMATION
Product identification
Type:FHSM-B2
Models: FHSM 603 3I DZ, FHSM 603 3I DZ WH,
FHSM 804 4I, FHSM 803 3I, FHSM 302 2I
Type: FHSM-B3
Models: FHSM 604 4I, FHSM 604 4I WH,
FHSM 603 3I
Refer to the data plate placed on the bottom side of
the product.
The manufacturer provides continuously product
enhancements. For this reason, the text and the
illustrations in this manual may be changed without
notice.
Further information on technical data is available on:
www.franke.com

– 20 –
FHSM 604 4I / FHSM 603 3I / FHSM 603 3I DZ / FHSM 804 4I /
FHSM 803 3I / FHSM 302 2I / FHSM 604 4I WH / FHSM 603 3I DZ WH
DE