Franke Mythos FMY 839 HE User manual

MYTHOS
EN User manual
FMY 839 HE

EN FMY 839 HE
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INDEX
Information on the manual 3
Safety information 3
Electrical connection 9
Overview 10
Types of control 11
Your appliance 14
Operation 16
Cleaning and care 18
Troubleshooting 19
Maintenance and repair 20
Disposal 20
Technical data 21

EN
FMY 839 HE
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INFORMATION ON THE MANUAL
These instructions for use are valid for various
models of the device. This means that some of
the features and functions described here may
not be available in the specific model you have
purchased.
XPlease read the instructions for use carefully
before using the device.
XKeep the instructions for use safely.
XOnly use the device described in these
instruction for the purposes foreseen.
Symbol Meaning
Danger warning. Danger of injury
warning.
ZSafe actions and instructions to
avoid injury or damage.
XAction. Specifies an action that
must be carried out.
Result. Result of one or more
actions.
xRequirement that must be met
before carrying out the next action.
SAFETY INFORMATION
For your own safety and to
guarantee proper use of the
appliance, please read this
manual carefully before
installing and using the
product. These instructions
must always be kept with the
appliance, even if it is moved or
sold. Users must be fully aware
of how the appliance works and
of its safety features.
These hobs have induction
systems that comply with
the requirements of EMC
standards and with the EMF
directive, and they should
not interfere with other
electronic devices. Pacemaker
wearers and those using
other electronic implants must
consult their doctor or the
manufacturer of the implanted
device to assess whether or
not it is sufficiently resistant
against interference.
Electrical connections
must be performed by a trained

EN FMY 839 HE
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technician. Before making
the electrical connection,
please read the section on
ELECTRICAL CONNECTION.
For appliances with a power
supply cable, the terminals or
section of wire between the
cable anchor point and the
terminals must be arranged in
such a way as to allow the live
wires to be pulled out before
the earth wire in the event of
the cable coming out of its
anchor.
ZThe manufacturer will not
be liable for any damage
resulting from incorrect or
inadequate installation.
ZCheck that the mains power
supply corresponds to
the one indicated on the
identification plate fixed to
the inside of the product.
ZFixed electrical connections
must incorporate the cut-out
devices envisaged by current
regulations.
ZFor class I appliances,
check that the domestic
power supply guarantees an
adequate earthing system.
ZConnect the suction
hood to the flue using a
suitable pipe. Please refer
to the accessories to be
purchased, indicated in the
installation manual
(for circular pipes: minimum
diameter 120 mm). The
exhaust pipe must be as
short as possible.
ZConnect the product to the
mains using an omnipolar
switch.
ZThe air venting regulations
must be complied with.
ZNever connect the suction
appliance to ducts carrying
combustion fumes (heaters,
fireplaces, etc..).
ZIf the suction hood is used
alongside non-electrical
appliances (e.g. appliances
with gas burners), it is
necessary to guarantee a
sufficient level of ventilation
in the room, to prevent any
exhaust backflow. When
the cooking appliance is
used together with other

EN
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appliances using non-
electrical power sources,
the negative pressure in
the room must not exceed
0.04 mbar, to prevent the
fumes being sucked back
into the room by the cooking
appliance.
Z The air must not be
discharged into a pipe that
is also used as a flue for
appliances powered by gas
or other fuels.
Z If the power cable
is damaged, it must
be replaced by the
manufacturer, by an
authorised service centre or
by a qualified technician, to
avoid any risk of danger.
Z Connect the appliance plug
to a socket that complies
with current regulations and
is in an accessible area.
Z As regards the technical
and safety measures to
be taken for exhausting of
fumes, it is important that
the regulations set by local
authorities be followed
carefully.
CAUTION: remove the
protective films before installing
the appliance.
Z Only use the screws and
other small components
supplied with the appliance.
WARNING: failure to
install the screws or fixing
elements as described in these
instructions may result in a risk
of electric shocks.
Z Never look at the light
directly through optical
devices (binoculars,
magnifying glasses...).
Z Cleaning and scheduled
maintenance must not be
carried out by children,
unless they are under the
supervision of an adult.
Z Supervise children, to make
sure they do not play with
the appliance.
Z This appliance must not be
used by persons (including
children) with limited
physical, sensory or mental
abilities, or by persons
without adequate experience
and knowledge, unless they

EN FMY 839 HE
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are supervised or instructed
in use of the appliance by
the those responsible for
their safety.
Z This appliance may be used
by children over the age of
8 years and by persons with
limited physical, sensory
or mental abilities or with
insufficient experience and
knowledge, provided they
are supervised or have been
adequately instructed on
safe use of the appliance
and understand the risks
that it involves. Do not allow
children to play with the
appliance.
CAUTION: The appliance
and its accessible parts
become extremely hot during
use.
Take great care not to touch
the heating elements.
Keep children under 8 years
of age well away from the
appliance, unless they are
under constant supervision.
Z Clean and/or replace the
filters after the period
indicated (danger of fire).
See the paragraph on
Cleaning and maintenance.
Z Always guarantee adequate
ventilation of the room
when the appliance is used
in conjunction with other
appliances powered by gas
or other fuels (this does not
apply to appliances that only
recirculate the air within the
room).
Z WARNING: If the surface is
damaged, turn the appliance
off to prevent any risk of
electric shocks.
Z Do not turn the device on
if the surface is cracked or
any damage is visible in the
thickness of the material.
Z Do not touch the appliance if
your hands or body are wet.
Z Do not use steam appliances
to clean the product.
Z Do not rest metal objects
such as knives, forks,
spoons and pan lids on the
surface of the hob, as they
might overheat.
Z Use the relevant control to
turn the cooker hob off after

EN
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use, do not rely on the pan
sensors.
Z WARNING: Unsupervised
cooking on a hob using
oil and grease may be
dangerous and may cause
a fire. NEVER attempt to
put flames out with water.
On the contrary, turn the
appliance off and suffocate
the flames, for example
using a pan lid or a fire
blanket.
Z WARNING: The cooking
process must be
supervised. Short cooking
processes require continual
supervision.
Z The appliance is not
designed to be started
using an external timer or a
separate remote controlled
system.
Z WARNING: Danger of fire:
Do not rest objects on the
cooking surfaces.
Z The appliance must be
installed in such a way as
to allow disconnection from
the electrical power supply
with a contact aperture (3
mm) that ensures complete
disconnection in category III
overload conditions.
Z The appliance must never
be exposed to weather (rain,
sun).
Z Ventilation of the appliance
must comply with the
manufacturer’s instructions.
Requirements for kitchen
units
Z The cooker hob is designed
to be fitted flush with the
kitchen worktop, on a
kitchen unit with a width of
600 mm or more.
Z If the appliance is mounted
on flammable materials, the
guidelines and regulations
relating to low voltage
installations and fire
prevention must be followed
strictly.
Z For the fitted units, the
components (plastic
materials and veneered
wood) must be mounted
with heat-resistant adhesives
(min. 100 °C): the use of
unsuitable material and

EN FMY 839 HE
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adhesives may result in
warping and detachment.
Z The kitchen unit must have
sufficient space to allow
for electrical connection of
the device. Wall-mounted
units above the device must
be installed at a sufficient
distance to leave the space
required to work in comfort.
Z The use of decorative
hardwood borders around
the worktop behind the
device is allowed, provided
the minimum distance
always complies with the
indications provided in the
installation drawings.
Z The minimum distance
between the fitted device
and the rear wall is indicated
in the installation drawing for
the flush-fitted device (150
mm for the side wall, 40 mm
for the rear wall and 500
mm for any wall-mounted
units above it).
Z To avoid any infiltration of
liquids between the hob
frame and the worktop,
position the adhesive seal
provided along the whole
outer edge of the hob before
installation.
Proper use
Z The suction hood has been
designed solely to eliminate
cooking fumes during
domestic use.
Z Never use the appliance
for purposes other than
those for which it has been
designed.
Z Deep-fryers must be kept
under constant supervision
when in use: the oil may
catch fire if it gets too hot.
Z Do not use the device with
an external timer or separate
remote controlled system.
Z The device must never be
installed behind a decorative
door, to prevent it from
overheating.
Z Never climb onto the device,
as this may damage it.
Z Never place hot pots and
pans on the frame, as this
may damage the silicon seal.
Z Never cut or prepare food
on the vitreous ceramic

EN
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surface, or drop hard objects
onto it.
Never drag pots and pans
across the vitreous ceramic
surface.
ELECTRICAL CONNECTION
Z Electrical connections must
be carried out by a trained
technician.
Z This appliance has a “Y” type
connection, so the power cable
must have a “neutral” wire.
The power cable must be at
least of type H05VV-F. SINGLE
PHASE, TWO PHASE and THREE
PHASE connection: min. cross-
section of wires: 2.5 mm².
External diameter of the power
cable: min. 7 mm - max. 15 mm.
Z The connection terminals can
be accessed by removing the
junction box cover.
Z Check that the domestic power
supply characteristics (voltage,
maximum power and current)
are compatible with those of the
appliance.
Z Connect the appliance as shown
in the diagram (in compliance
with reference standards in force
nationally for mains voltage).
Z It is recommended that you use
the H05V2V2-F 5x2.5mm²
power cable. When using the
H05V2V2-F 5x2.5 mm² power
cable, follow the instructions
provided here: for three phase
connection, separate the 2 wires
and remove the blue sheathing
from the grey wires.

EN FMY 839 HE
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OVERVIEW
FMY 839 HE–4 zone hob with integrated hood
1
1
2
2
1
1
1 Cooking zone
2 Control panel
Buttons and display elements
1 2 3
6
85
47
13
14
9
12
1110
21
15
16
22
17
18
19 20
1 Cooking panel controls
2 ON / OFF of the hob / hood control panel
3 Extractor Fan control panel
4 ON / OFF of the hob / hood
5 Activate Timer
6 Timer Display
7 Increase / Decrease the timer
8 Stop&Go / Recall
9 Automatic mode
10 Charcoal (odour) filter
11 Grease cleaning filter notification
12 Speed INTENSIVE 1
13 Speed INTENSIVE 2
14 Extractor fan selection
15 Cooking / Keep warming at 92 °C
16 Cooking / Keep warming at 74 °C
17 Cooking / Keep warming at 42 °C
18 Temperature Manager
19 Cooking zone selection / power level
20 Cooking zone position
21 Bridge cooking zones
22 Locking / unlocking the hob

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TYPES OF CONTROL
Display elements and buttons for ON / OFF of the hob control panel
ON/ OFF of the hob / hood
–Press ON. Press again to turn OFF.
By default when turn on the hob extractor, the hood is in automatic mode
and the led will turn ON.
–Touch (press) the selection bar to deactivate the automatic mode and to work with the
extractor fan in manual mode.
The led will turn off.
Activate Timer
–Press and hold 5sec the button, the hood will be in delay mode with a preset timer of
15min.
The delay indicator led on the hood will turn on .
–Press and hold again 5 seconds the button again in order to deactivate the delay.
When the timer has finished the countdown, there is an acoustic signal (for 2min,
or it will stop when the ON/OFF button is pressed), while the display turns off.
The countdown is not visible, the visual feedback is the led .
Stop&Go /Recall
Encrise /Decrease the timer for cooking zone
–Press and hold to reset grease filter
–Press and hold to reset odour charcoal filter
+Key Lock: touch simultaneously for few seconds

EN FMY 839 HE
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Display elements and buttons for extractor fan control panel
Extractor fan selection
Increase /Decrease extraction speed (power)
Activation /Deactivation of automatic function (by default automatic mode is active).
When the selection bar of the cooker hood is touched (pressed), the automatic mode
deactivates and works with the extractor fan in manual mode.
To re -activate the automatic mode press button and the led will light up to
indicate that the hood is working in this mode.
By default the hood is in ducted mode.
Activate charcoal filter
–Press for 5 sec the button on the hood the first time that it is switched on .
Since that time lit icon will show when it is necessary to perform maintenance of the
charcoal (odour) filter .
The grease cleaning filter notification through led is always enabled.
Resetting activated carbon odour filter saturation
After performing maintenance on the filters:
–Press and hold 5sec the button
The grease led will turn off, and the indicator countdown will start again.
–Press and hold 5sec the button
The odour led will turn off, and the indicator countdown will start again.
Set the speed INTENSIVE1
This speed is timed to run for 10min. At the end of this time, the system returns
automatically to the speed that was set before.
Set the speed INTENSIVE2
This speed is timed to run for 5min. At the end of this time, the system returns
automatically to the speed that was set before.

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Display elements and buttons for Cooking panel controls
ON/ OFF of the hob/hood
Press ON. Press again to turn OFF.
Select the Cooking zone to set indipendent timer.
It is a countdown, which can be set for each cooking zone, even simultaneously.
At the end of the set period the cooking zones will automatically shut down and an acoustic signal
informs of it.
Activation /Regulation of the hob timer:
–Press more time the key to chose the cooking zone you want to activate.
The relative icon on the cooking zone will be lighted on.
When the desired cooking zone is selected, regulate the duration of the timer:
–Press the to increase the automatic shutdown time.
–Press to decrease the automatic shutdown time.
Setting the time (plus /minus)
Stop&Go /Recall
This function allows to suspend /restart any function active on the hob, bringing the cooking
power to zero.
–Press to activate, press again and slide completely the indicated slider from left to right to
deactivate.
Note: If after 10 min, the Pause function is not deactivated, the hob will turn off automatically.
This function allows to recover all the hob settings, in case of accidental shutdown.
Activation:
–Turn the hob back on.
–Press within 6sec.
Locking /unlocking the hob
Allows to block the settings of the hob to prevent accidental tampering, leaving the functions
that have already been set active. Repeat the operation to deactivate.
Cooking zone position indicator
The cooking zones are able to work in combination, creating a single zone with the same
power level. Front master and back secondary cooking zones. To activate the Bridge function:
touch simultaneously the 2 bar and the symbol lights up. With the selection bar of the master
zone it is possible to select the power level. To deactivate the bridge function simply repeat the
same activation procedure.
Cooking zone selection
Increase /Decrease power level
Supplementary power feature which remains active for 10min, after which the temperature
returns to the previously set value.
–Touch and scroll along the Selection bar and activate the Power Booster.
The power booster level is shown on the display of the selected zone with the symbol .
Temperature Manager activation. The display shows .
Cooking /Keep warming at 42°C
Cooking /Keep warming at 74°C
Cooking /Keep warming at 92°C
Bridge zone between two cooking zones activated
Power Booster activated

EN FMY 839 HE
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YOUR APPLIANCE
How induction hobs function
Induction hobs function considerably differently to
conventional hobs or solid plates. The induction coil
under the glass ceramic creates a magnetic field
that alternates quickly and which directly heats the
magnetisable base of the cookware. The glass ceramic
is only heated by the hot cookware. If the cookware is
removed from the cooking zone, the power supply is
interrupted immediately.
Pan detection
Every cooking zone is equipped with pan detection.
The pan detection recognises cookware with a
magnetisable base that is suitable for use with induction
hobs.
If the cookware is removed during operation or
unsuitable cookware is used, the display near the
bargraph flashes with .
If there is no cookware placed on the cooking zone
during the pan detection time of 10 sec:
– The cooking zone switches off automatically after
10 sec.
– The display of each cooking zone shows .
Cookware
Suitable cookware
Only cookware with a fully magnetisable base is
suitable for cooking on the induction hob.
The magnet adheres to every point on the entire base
of the cookware.
Cookware suitable for use in induction cooking
Cookware used on the induction cooking surface must
be made of metal, with magnetic properties and a
sufficiently large base.
Suitable cookware:
9Enamelled steel cookware with thick bases.
9Cast iron cookware with an enamelled base.
9Cookware in multilayer stainless steel, ferritic
stainless steel and aluminium with a special base.
Unsuitable cookware:
9Copper, stainless steel, aluminium, fireproof glass,
wood, ceramic and terracotta cookware.
XTo see whether the pan is suitable, bring a magnet
close to the bottom: if it is attracted, the pan is
suitable for induction cooking. If you do not have
a magnet, you can put a small amount of water in
the pan, place it on a cooking zone and start the
cooking zone. If the symbol appears on the
display,
it means the pan is not suitable.
Note: Use only cookware with a perfectly flat bottom
and suitable for induction cooking zones. Using
cookware with an irregular bottom could jeopardise the
efficiency of the heating system and prevent cookware
from being detected on the cooking zone.
Noise during cooking
Cookware can make noise during cooking. This does
not indicate any malfunction, nor does it affect the
functioning of the appliance in any way.
Noise depends on the cookware used. If the noise
causes considerable disturbance, it can help to
change the cookware.
Advice on energy-saving
XThe diameter of the base of the pan must
correspond to the diameter of the cooking zone.
ENERGY
SAVING ENERGY
SAVINGENERGY
SAVING
XWhen buying a pan, check whether the diameter
indicated is that of the base or the top of the pan,
as the top is almost always larger than the base.
XWhen preparing dishes with long cooking times,
you can save time and energy by using a pressure
cooker, which also makes it possible to preserve
the vitamins in the food.
XMake sure that the pressure cooker contains
enough liquid as, if there is not enough and it
overheats, this may cause damage to both the
pressure cooker and the cooking zone.
XIf possible, always cover pans with a suitable lid.

EN
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X Choose a pan suitable for the quantity of food
to be cooked. A large, half-empty pan leads to a
waste of energy.
Cooking zone Pan bottom Remark
Min. Ø
(recommended) Max. Ø (recommended)
184 mm × 220 mm (single) 145 mm 180 mm
380 mm × 220 mm (double) 110 mm 245 mm with bridging function
Normal operating noises of the cooktop
lnduction technology is based on the creation of
electromagnetic fields. They may generate heat directly
on the bottom of the cookware. Pots and pans may
cause a variety of noises or vibrations depending on
the way they‘ve been manufactured.
These noises are described as follows:
Low humming (like a transformer)
This noise is produced when cooking at a high heat
level. lt is based on the amount of energy transferred
from the cooktop to the cookware. The noise ceases or
quiets down when the heat level is reduced.
Quiet whistling
This noise is produced when the cooking vessel is
empty. lt ceases once water or food is placed in the
vessel.
Crackling
This noise occurs with cookware comprised of various
materials layered one upon the other. lt‘s caused by
the vibrations of the surfaces where different materials
meet. The noise occurs on the cookware and can vary
depending on the amount and method of preparation of
the food.
Loud whistling
This noise occurs with cookware comprised of different
materials layered one upon the other, and when they
are additionally used at maximum output and also on
two cooking zones. The noise ceases or quiets down
when the heat level is reduced.
Fan noises
For proper operation of the electronic system, it is
necessary to regulate the temperature of the cooktop.
For this purpose, the cooktop is equipped with a
cooling fan, which is activated to reduce and regulate
the temperature of the electronic system. The fan may
also continue to run after the appliance is turned off if
the detected temperature of the cooktop is still too hot
after turning it off.
Rhythmic sounds and similar to the hands of a
clock
This noise occurs only when at least three cooking
zones are operating and disappears or weakens when
some of them are switched off.
The noises described are a normal element of the
described induction technology and shouldn‘t be
regarded as defects.

EN FMY 839 HE
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OPERATION
Switching the appliance on
X Hold for one second to switch on the
appliance.
 „0“ flashes in all power levels displays.
 If there are no further inputs, the appliance
switches off after 10 sec for safety reasons.
Selecting a cooking zone
X Press the „0“ near the bargraph slider of the
cooking zone and swipe it to set the power level.
Power levels
Power level Cooking method Use for
1Melting, gentle warming Butter, chocolate, gelatine, sauces
2Melting, gentle warming Butter, chocolate, gelatine, sauces
3Swelling Rice
4Continued cooking, reducing, stewing Vegetables, potatoes, sauces, fruit, fish
5Continued cooking, reducing, stewing Vegetables, potatoes, sauces, fruit, fish
6Continued cooking, braising Pasta, soup, braised meat
7Gentle frying Rosti (hash brown), omelettes, breaded fried
foods, sausages
8Frying, deep frying Meat, chips
9Flash frying Steak
PFast heating Boiling water
Temperature level
Temp.
level Cooking method Use for
Melting Melting butter, chocolate
or honey at around 42 °C
Keep
Warm
Sauces, keep food ready
for serving at around
74 °C
Slow
cooking
Keep ready-cooked food
warm at around 92 °C
Switching a cooking zone off
X Touch „0“ on the bargraph.
 If there is no further input and the other
cooking zones are switched off, the appliance
switches off after 10 sec.
Switching the hob off
X Touch for a few seconds to switch the hob off.
 If there is no further input on the display and
all the cooking zones are switched off, the
appliance switches off after 10 sec.
Residual heat indicator
After a cooking zone is switched off and is still hot an
“H” remains illuminated on the panel as long as there
is a risk of burns.

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Defrost, Keep warm and Slow cooking
setting
With the defrost function you can defrost food or gently
melt butter, chocolate or honey.
The keep warm setting keeps ready-cooked foods
warm at approx. 74 °C.
The slow cooking setting keeps ready-cooked foods
warm at approx. 92 °C. With the slow cooking setting
you can cook at low temperatures to preserve the
nutritional value of the aliments.
X Select the cooking zone by pressing „0“ near the
bargraph of the cooking zone.
X Press one time.
X To select the setting for „Melting“ (defrosting),
press one more time.
 appears.
X To select the setting for „Keep warm“,
press one more time.
 appears.
X To select the setting for „Slow cooking“,
press one more time.
 appears.
PowerPlus setting
All the cooking zones are equipped with the PowerPlus
booster.
When PowerPlus is switched on, the cooking zone
selected works at extra high power for 10 min.
PowerPlus can be used, for instance, to quickly heat a
large quantity of water.
X Swipe up on bargraph until a „P“ appears in the
display.
X To end PowerPlus, swipe down on the bargraph to
the desired power level.
Timer
When a timer is set, the cooking zone switches off after
aset time between 1min and 1 h 59 min.
Setting the timer
9Hob switched on
9Cooking zone set
X Press .
 „_00“ flashes in the middle of the display.
X Touch to increase the timer duration, touch
to reduce the time.
When you press for the first time „1“ is illuminated
in the display.
Changing the timer
9Timer set
X Press the active cooking zone of the timer that
you want to change.
X Press .
X Change the timer duration using and .
Bridging function
The bridging function allows two individual cooking zones
to be switched on to be adjusted together.
X Press the bargraphs of the two cooking zone.
 The display near the two zones shows on
one side and on the other side.
If one of the cooking zones is already running when the
bridging function is switched on, the power level and
operating time of this cooking zone will be used for both
zones. If both cooking zones are already running, the
operating times are cleared in the power level displays.
If the Bridging function is not possible set the Boost speed.
Child proof lock
9Appliance switched on
X Touch and simultaneously for few seconds
until an acoustic signal is emitted.
 The display is locked. When the display
switches off in this state, the lock function
will still be active once you restart the hob.
X To deactivate the childproof lock, press and
simultaneously for few seconds.
Heat-up Function
This function is used to heat up a pan at maximum power
before continuing to cook at a selected level. The period
of time the cooking area will remain at maximum power
depends on the final cooking level that is set. See table:
Lev. Power Time
148 seconds
2144 seconds
3230 seconds
4312 seconds

EN FMY 839 HE
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CLEANING AND CARE
The Activated Charcoal odour filter can be re
generated. Follow the instructions provided on the
Kit itself both for the regeneration method and for the
replacement times.
Grease filters Z: The filters must be cleaned every
2 months of operation, or more frequently for
particularly
heavy usage, and can be washed in a dishwasher. Do
not wash the grid in the dishwasher.
General recommendations
Z Never use scouring pads, steel wool, muriatic acid
or other products which could scratch or mark the
surface.
Z Foods that accidentally fall or settle on the
surface, on the functional or aesthetic elements of
the hob must not be eaten.
Cleaning the appliance
Z Clean the appliance after every use in order to
prevent food residues from burning on.
Z To clean everyday dirt, use a soft cloth or sponge
with water and a suitable cleaning agent. Follow
the manufacturer‘s advice with regard to cleaning
agents. We recommend using protective cleaning
agents.
Z Remove encrusted dirt, e.g. from milk that has
boiled over, with a glass ceramic hob scraper
while the hob is still warm. Please follow the
manufacturer‘s advice with regard to the scraper.
Z Remove sugary foods, such as marmalade, that
have boiled over with a glass ceramic hob scraper
while the hob is still warm. Otherwise, this could
damage the glass ceramic surface.
Z Remove melted plastic with a glass ceramic hob
scraper while the hob is still warm. Otherwise, this
could damage the glass ceramic surface.
Z Remove limescale stains using a small amount of
lime-dissolving solution, e.g. vinegar or lemon juice,
when the hob has cooled down. Then clean again
with a damp cloth.
Lev. Power Time
5408 seconds
6120 seconds
7168 seconds
8216 seconds
9not available
Pnot available
To activate, with a pan on the hob and selected
cooking area, press and hold for 3 seconds on the
selected value (from 1 to 8) on the power bar. The
Display for the corresponding area shows “ A “ .
It is possible to increase the cooking level, but if it is
decreased the function is deactivated.
It can also be deactivated by pressing and holding
for 3 seconds the button for the cooking area in
question.
MODEL FMY 839 HE
Max Total Power 7,545 kW

EN
FMY 839 HE
– 19 –
TROUBLESHOOTING
Error codes
Error code Description Possible cause of error Remedy
ER 03 and
continuous
tone
Continuous sensor
activation; TC turn off
after 10 sec
Water or cookware on the glass
over the touch control sensors
Clean the control
surface, remove objects
on the sensors.
ER 20 Flash memory – TC error µC-defective Replace TC
ER 22
Button evaluation
defective,
UI shuts off after 3.5-7.5
sec
Short or open circuit in the area of
the button sensoric Replace TC
ER 31
Incorrect configuration
data or deviation
between generator
and TC
New configuration of the induction
generator required New configuration (Service menu)
ER 36 NTC value defective
on TC;
UI turns off Short or open circuit of NTC Replace TC
ER 47 Communication error
between TC and
induction
No or erroneous LIN
communication! (Slave does not
answer to request of master)
Connection cable not
correctly plugged in or
defective.
U 400 Continuous tone Power
supply on inlet to high Incorrect connection of the cooktop Correct power supply connection
E/2 Excess temperature of
the induction element Overload of cooktop or empty boiled cookware Let system cool down.
E/A Error on the power board Component failure Replace power board
E/6 Error on power board No power supply error on power
board
1. Check wiring
2. Check filter board
3. Replace power board
E/8 Incorrect fan speed Error on fan left or right Air exhaust blocked,
e.g. by paper
Replace Defective fan
E/9 Defective temperature
sensor on inductor Replace inductor Replace power board

EN FMY 839 HE
– 20 –
MAINTENANCE AND REPAIR
Z Make sure that maintenance on electrical
components is carried out only by the
manufacturer or the customer service.
Z Make sure that damaged cables are changed only
by the manufacturer or the customer service.
X When contacting the customer service, please
provide the following information:
– Type of fault
– Appliance model (Art. / Cod.)
– Serial number (S.N.)
This information is given on the data plate. The data
plate is attached on the bottom side.
DISPOSAL
Z The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it shall be handed over
to the applicable collection point for the recycling
of electrical and electronic equipment. By
ensuring this product is disposed of correctly, you
will help prevent potential negative consequences
for the environment and human health, which
could otherwise be caused by inappropriate
waste handling of this product. For more detailed
information about recycling of this product, please
contact your local city office, your household
waste disposal service or the shop where you
purchased the product.
Z The appliance is in accordance with the Directive
2012/19/EU, regarding the reduction of the
hazardous substances used in electrical and
electronic appliances, and waste disposal.