Franklin Wireless U210 User manual

Mobile Broadband modem U210
User Manual
Franklin Access Manager™for Cox
Version 1.0 for Windows

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CONTENTS
1. BEFORE USING U210 ......................................................................................... 3
About This User‟s Manual.................................................................................. 4
Product Overview ............................................................................................ 4
Product Package Contents................................................................................. 4
Introduction to U210 USB Modem ...................................................................... 5
Product Specifications ...................................................................................... 5
Product handling ............................................................................................. 5
Configuration .................................................................................................. 6
2. INSTALLATION AND SETUP FOR FRANKLIN ACCESS MANAGER™ ............................. 7
Installing Software........................................................................................... 8
Setup Program ................................................................................................ 9
3. STARTING FRANKLIN ACCESS MANAGER™ ......................................................... 13
Features ....................................................................................................... 14
Getting Started ............................................................................................. 14
Connecting to the Internet .............................................................................. 15
4. USING FRANKLIN ACCESS MANAGER™ .............................................................. 17
The Session Menu.......................................................................................... 18
The Tools Menu ............................................................................................. 19
The Options Menu.......................................................................................... 22
The Help Menu .............................................................................................. 27
Additional Features ........................................................................................ 28
5. INSTALLING U210 ........................................................................................... 30
Recommended System Requirements............................................................... 31
Remove the Modem from your Computer.......................................................... 31
Using the USB Extension cable ........................................................................ 31
Trouble Shooting ........................................................................................... 31
CARE AND MAINTENANCE............................................................................... 32
WARRANTY ................................................................................................... 32
SAR INFORMATION ........................................................................................ 34
SAFETY INFORMATION ................................................................................... 34
U.S.A. .......................................................................................................... 35

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Section 1,
1. BEFORE USING U210
 About This User’s Manual
 Product Overview
 Product Package Contents
 Introduction to U210 USB Modem
 Product Specifications
 Product handling
 Configuration

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About This User’s Manual
This user manual contains all the necessary information regarding the device installation
and how to use the modem for your internet navigation. Please make sure that you are
familiar with the device operation by carefully reading this user manual before using the
U210 EVDO USB modem.
Instructions
Install the Franklin Access Manager™ software by inserting the U210 USB Device into
your PC. The installation software is included in the U210 modem memory. When
you insert the U210 into your computer, the installation process will automatically
begin.
It is highly recommended that you read the safety precautions described in this
manual before using the U210.
Documents Included on your Modem Memory
Broadband Usage Conditions, Terms & Conditions
User Manual
Product Overview
Welcome and thank you for choosing U210 USB Modem for your wireless internet
connection. The U210 is a high-speed wireless device that enables your computer to
connect to 3G high-speed wireless network. The U210 provides simple yet powerful user
interface that is easy to install and use.
Product Package Contents
The following items are included in the product package. If any of the items listed below
are missing, please contact the local retail store where you purchased the product.
U210 Device
Device Pouch
USB Extension Cable
Quick Start Guide

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Introduction to U210 USB Modem
The U210 is designed for the USB port on your computer, which is available in most PC
models. The U210 allows you to
Access the Internet,
Send and receive e-mail
Access your corporate network through VPN
With U210, you are always connected whether you are away from home, on the road, or
wherever wired Internet access is not readily available.
Product Specifications
Power management: The U210 utilizes power management and system overhead
reduction functions provided by the USB interface for maximum power savings.
Antenna design: Its efficient and innovative design optimizes data transfer rate and
sensitivity to network signals.
Extension USB cable connector: This extension cable may be used to increase RF
performance, and to resolve clearance issues if there is any.
USB Modem that supports Type A USB Port interface.
Supports PCS (1900 MHz), Cellular (800 MHz) and AWS Tri-bands.
Utilizes Qualcomm QSC6085 chipset
Supports high-speed network technologies
Support Windows XP, Vista, 7 and Apple Macintosh systems with installed Franklin
Access Manager™connection manager software and driver.
Product handling
Do not place any adhesive labels on the USB connector. It may leave a sticky residue
that can cause problems inside the PC USB port.
The U210 USB device should easily slide into the USB port. Do not force the U210
into the USB port as it may cause damage to the modem and/or the port.
Keep the U210 in a dry and clean place. (Storage temperature: -22°F to 149°F [-
30°C to 65°C]). Keep your device away from liquids, dust and excessive heat.

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Configuration
To use the U210 on your computer, you need to install the Franklin Access Manager™
connection manager software included in the modem memory and configure the U210
USB device. See the next section for more information on software installation and USB
device configuration.
The following section will guide you through the installation and setup process for
Franklin Access Manager™ connection manager software. Before getting started, you
should become familiar with the documentation that came with your USB Modem.

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Section 2,
2. INSTALLATION AND SETUP FOR
FRANKLIN ACCESS MANAGER™
 Installing Software
 Setup Program

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This section will guide you through the installation and setup process for Franklin Access
Manager™ connection manager software.
Before getting started, you should become familiar with the documentation that came
with your USB Modem.
Installing Software
Warnings
Make sure to complete the unplugging/ejection process before removing the U210.
If you remove the device improperly, the modem may be damaged.
Notes
If you have inserted the device properly, Windows will inform you of the new
hardware. Wait until Windows completes the “Found New Hardware” task.
In Windows 2000, several windows similar to “Found New Hardware” window can
appear and disappear automatically. In Windows XP, several tool tips similar to the
“Found New Hardware” function will appear and disappear in the system tray
automatically. In Windows Vista, several tool tips similar to the “Installing device
driver software” function will appear and disappear in the system tray automatically.
Once hardware detection is complete, you will be prompted to start activation.
It is normal to hear a short beep sound each time you insert or remove the U210.
It is an audible notification that your PC recognizes the new hardware.
Getting Started (Windows)
To install the Franklin Access Manager™ software:
①Turn on your computer then close all applications.
②Insert the U210 modem into your USB port.
③Your computer will recognize U210 modem and start the installation sequence
automatically. If the program does not launch automatically, go to my computer and
select the „Mobile Broadband modem‟ drive and double click „start.exe‟ program.
④Follow the steps in the next section.

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Setup Program
STEP 1:
The “Welcome to the Franklin Access Manager Setup Wizard” screen appears. Click the
[Next] button to continue with the installation process.
.

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STEP 2:
You are now ready to select the location on your computer where Franklin Access
Manager™ will be installed. It is recommended that you do not modify the default
destination folder. Click the [Next] button to continue.

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STEP 3:
During this step the components of Franklin Access Manager product are being installed
onto your computer. Installation will occur to the destination folder specified in Step 2.

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STEP 4:
Installation of Franklin Access Manager is now complete. Click the [Close] button to
leave the Franklin Access Manager setup program and begin using your new software.
※The setup program will automatically create a Franklin Access Manager shortcut on
your desktop.
STEP 5:
Please wait while U210 is installed and ready to use.

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Section 3,
3. STARTING FRANKLIN ACCESS
MANAGER™
 Features
 Getting Started
 Connecting to the Internet

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Franklin Access Manager™ is a connection manager application for U210 USB modem. It
allows you to manage and monitor the Internet connection between your computer and
the wireless network. It has user friendly interface and is equipped with many useful
features that will enhance your internet navigation experience.
Features
WWAN (Wireless Wide Area Network, 1xEV-DO/1xRTT/CDMA) Specific
Features:
Configures your computer to use your USB Modem
Creates a Data Connection for your USB Modem
Copies utility to create wireless copies of your dial-up connections, if supported by
your device
Test function for WWAN device
※A WWAN capable device is required to use the WWAN features. Individual WWAN
features are also device dependent as described in the WWAN section above.
Other Features:
Logs connections used, duration of the usage, and bytes sent and received.
See the section “Additional Features” for more information about the features of
Franklin Access Manager™ connection manager.
Getting Started
Double click on the Franklin Access Manager icon on your desktop or click on the
Windows Start menu and select Franklin Access Manager from the list of programs.
About the Wireless Networks View
Franklin Access Manager will open the Broadband Networks window as shown below.
This view is where you manage your Broadband connections. The Broadband Networks
window displays all the available network connections.

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At a glance you can see the signal strength. Your current connection state and the
elapsed time of the connection are displayed along the bottom of the status bar.
Connecting to the Internet
Once your device is properly configured, connecting to the Internet is as simple as
clicking the “Connect” button.
Once connected, the “Connect” button will change to “Disconnect”.
Simply click this “Disconnect” button to end your current connection. To connect to any
other network shown, select it, and then click the “Connect” button.
The Status Bar
Information regarding your current network connection can be seen in the status bar
along the bottom of Franklin Access Manager interface. For more information on this
status bar, see the section “The Status Bar” in the “Additional Features” section.
Franklin Access Manager will display status information at the bottom during the
connection process as well as while connected.
When it is not connected, the status text in the lower left corner will display “Not
connected” for the currently selected network. The timer will display “00:00:00”. Once
connected, the status text will display “Connected” and the timer will begin to run.
Right clicking on the tray icon provides various options and double clicking on it will
always show the application. Placing your mouse pointer on it will display the current
connection status.

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Based on your preferences, your browser can be launched automatically upon connection.
Using the “Data” connection:
By default Franklin Access Manager enables the software for data connections.
If your connection fails when you try to connect, please try to reconnect.
Dormancy:
The data session can go to dormant mode if you are not sending or receiving any data
for an extended period of time. As soon as you resume sending or receiving data, the
data session will return to an active state automatically.

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Section 4,
4. USING FRANKLIN ACCESS
MANAGER™
 The Session Menu
 The Tools Menu
 The Options Menu
 The Help Menu
 Additional Features

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The Session Menu
Connect / Disconnect:
Use this button to connect or disconnect the wireless networks.
Statistics:
At any time during your connection you can check your current connection speed and
throughput stats in the Statistics window. To see this window, select “Statistics” from
the “Session” menu.
Exit:
Close the Franklin Access Manager™Software

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The Tools Menu
Log:
This feature provides a concise session log of your network activity. Click on a
column heading to sort the log. This window also displays the total number of
sessions as well as the total connected time. The information displayed in the Usage
log can be customized using the controls that appear just below the list.
To view only the connection history of a specific network type, check the
“Selected connection” checkbox and select the desired type from the drop-down
list.
To view only the connections made during a specific interval, check the “Date
range” checkbox and specify the date in the “From:” and “To:” fields.
To clear the log, press the Clear button. Note that clearing the log cannot be
undone.
Activation:
Programs the activation code, phone number, and IMSI(MIN) to the USB Modem.

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Test Device:
Retrieve and display detailed information about your WWAN device (1xEV-
DO/1xRTT/CDMA USB Modem) such as CM port, model, MEID, MDN, etc. This
information can be valuable when troubleshooting a problem.
Monthly Usage:
This feature shows user history of monthly/daily data usage.