Franklin Wireless U772 User manual

Franklin Wireless 4G LTE Smart USB Modem
Model: U772
Version 2.13

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Table of Contents
Table of Contents......................................................................................................................... i
Get Started...................................................................................................................................1
Your 4G LTE Smart USB Modem at a Glance.......................................................................1
Insert Your C Spire 4G LTE SIM Card....................................................................................2
Set Up Your Device (Window XP users only) .......................................................................3
Activate Your Device...............................................................................................................5
Your Device: USB modem and Wi-Fi hotspot.......................................................................5
Use as an USB Modem........................................................................................................5
Use as a Wi-Fi Hotspot........................................................................................................6
Account Information and Help...............................................................................................7
C Spire Account Passwords...............................................................................................7
Manage Your Account.........................................................................................................7
Your Device’s Browser Interface...............................................................................................8
The Browser Interface.............................................................................................................8
Opening the Browser Interface..............................................................................................8
The Landing Page ...................................................................................................................8
Connecting to the Network...................................................................................................10
Navigating Web UI menu ......................................................................................................10
The Device & Network Menu ................................................................................................11
General Device and Network Information .......................................................................11
4G LTE Device and Network Information ........................................................................12
3G Device and Network Information................................................................................13
The Check Usage Menu........................................................................................................14
The Wi-Fi Menu......................................................................................................................15
Wi-Fi Profiles......................................................................................................................16
Connected Devices............................................................................................................17
The Settings Menu ................................................................................................................18
Connection Options ..........................................................................................................18
LAN Setting ........................................................................................................................19

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Advanced Settings ............................................................................................................20
The Help Menu.......................................................................................................................26
About ..................................................................................................................................26
User Guide..........................................................................................................................27
Regulatory Information ............................................................................................................28
Appendix 1: LED Operation .....................................................................................................30
Appendix 2: Glossary...............................................................................................................31

1
Get Started
Congratulations on your purchase of the Franklin Wireless 4G LTE Smart USB modem.
This section gives you all the information you need to set up your device.
With the 4G LTE Smart USB Modem, you can access the C Spire Wireless 4G LTE
network for faster uploads, and faster downloads from your computer. The built-in Wi-Fi
tethering function allows you to share 4G LTE high-speed wireless data with other Wi-Fi
equipped devices such as laptops, tablets, smart phones, and more.
Features
Connect to 4G LTE high-speed wireless data with fall-back to 3G CDMA service
Host-less Connection Manager with Web User Interface and Remote NDIS driver.
No USB driver or connection manager Software installation required
Two in One: USB modem plus Wi-Fi hotspot
Your 4G LTE Smart USB Modem at a Glance
Insert Your C Spire 4G LTE SIM Card
Set Up Your Device
Activate Your Device
Account Information and Help
Your device as an USB modem or as a Wi-Fi hotspot
Your 4G LTE Smart USB Modem at a Glance
The 4G LTE Smart USB Modem package includes:

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The 4G LTE Smart USB Modem (U772) Components:
Insert Your C Spire 4G LTE SIM Card
Please ensure that the C Spire USIM card has been inserted prior to use.
1. To open the 4G LTE SIM card cover located on the back, press down firmly①, and
drag down②as indicated in the image below.
2. Insert the 4G LTE SIM card as shown in the picture.
3. Replace the cover by pressing down until you hear a click sound.

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Set Up Your Device (Window XP users only)
The following section is for Windows XP users only. Mac, Linux, Windows Vista, and
Windows 7 users can skip to the ‘Activate Your Device’ section.
To use the 4G LTE Smart USB Modem on your computer, you will need to install the Remote
NDIS driver included in the modem memory and configure the device. See the next section for
more information on driver installation and device configuration.
Note: If you have inserted the device properly, Windows will inform you that it has found new
hardware. Wait until Windows completes the “Found New Hardware” task. It is normal to
hear a short beep each time you insert or remove the device. It is an audible notification
that your computer recognizes the new hardware.
Important: Make sure to complete the ejection process before removing the device. If you
remove the device improperly, the modem may be damaged.
1. Turn on your computer and close all applications.
2. Insert the device into your USB port.
3. Your computer will recognize the device and the Found New Hardware Wizard
screen will appear. Click Cancel to start Franklin Zero CD.
4. Your computer will recognize the Franklin Zero CD and start installing the Remote
NDIS driver automatically. If the program does not launch automatically, go to “My
Computer”, select ‘Franklin Zero CD’ drive and double click the
‘Franklin_Installer.exe’ program.

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5. The Setup Wizard screen will then appear. Click Next to continue the installation
process.
6. Once the installation of Remote NDIS driver is complete, click Close to leave the
setup program.

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Activate Your Device
●When you receive your device, it may or may not be activated and ready to use. If you
purchased your device at C Spire Wireless store, it should be activated and ready to
use.
●If you received your device in the mail and it is for a new service account or a new line of
service, it is designed to activate automatically. Just insert C Spire 4G LTE SIM card into
the SIM slot on the back side of the U772 device.
●If you received your device in the mail and you are activating a new device for an
existing number on your account (if you are swapping devices), simply remove the SIM
card from the old device and insert it into the SIM slot on the back side of the U772
device.
Note: If you are having any difficulty with activation, contact C Spire Customer Service by
calling 1-855-CSPIRE5 (277-4735) from any phone.
Your Device: USB modem and Wi-Fi hotspot
Use as an USB Modem
The first time you insert your device into an available USB port, it is designed to automatically
activate and connect to the C Spire network
1. Turn on your computer and close all applications.
2. Insert the device’s USB connector into an available USB port on your computer. Your
device should automatically activate and connect to the C Spire network.
3. If it’s not activated or connected automatically, launch your web browser and type
http://cspire-admin into the address bar and then press Enter to open web user interface.
You can find signal strength bars and “Connect” or “Activate” button under the bars.
Click the button either to connect or to activate.
Note: When the U772 is directly connected to the USB port of your PC, it turns off Wi-Fi
hotspot function automatically. The U772 works as a USB modem for your computer
only.
Depending on network availability, the 3G LED light will flash green or the 4G LED light
will flash blue when a connection is made.
When either the 3G or 4G LED light is flashing, you can check your connection by
launching your browser and navigating a website.

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Use as a Wi-Fi Hotspot
You can use the device as a Wi-Fi hotspot and share C Spire connection with other Wi-Fi
enabled devices including your computer, smart phones, laptops, tablets and more.
1. Connect the device to the USB port of the AC USB adapter (included in the box), and
then connect the adapter AC plugs to a power outlet.
2. Your device should automatically turn Wi-Fi on and connect to the C Spire network.
3. From your computer, or from other Wi-Fi enabled devices, select “C Spire 4G LTE
Hotspot ####” from the list of available Wi-Fi services, and then click connect. (“####”
will be a unique number to your specific U772)
Note: No security password is set for Wi-Fi access from the factory. You can change Wi-Fi
settings from the web user interface. Launch your web browser and type http://cspire-
admin into the address bar and then press Enter to open web user interface. Click Wi-Fi
on the main menu bar.
Note: Your device is designed to turn Wi-Fi on automatically when it’s connected to other USB
power source than your computer. Other USB power source includes the AC-to-USB
adapter (included in the box) or car cigar light USB chargers, external USB battery packs
etc.. In order to maintain proper operation, use external USB power source that have
output current 1A or more.
Important: When you use the U772 as a Wi-Fi hotspot in your car, connect U772 to a cigar
light USB adapter (sold separately). DO NOT connect the U772 directly to the
USB port provided by car manufacturers.
USB Modem Wi-Fi hotspot

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Account Information and Help
C Spire Account Passwords
As a C Spire customer, you enjoy unlimited access to your personal account information and
your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
If you are the account owner, you will create an account user name and password when you
sign on to cspire.com. (Click My Account to get started.)
Manage Your Account
Manage your C Spire account from your computer or any phone.
Online: cspire.com
●Access your account information.
●Check your data usage.
●View and pay your bill.
●Enroll in C Spire online billing and automatic payment.
●Purchase accessories.
●Shop for the latest C Spire phones and devices.
●View available C Spire service plans and options.
From Any Phone
●C Spire Customer Service: 1-855-CSPIRE5 (277-4735).

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Your Device’s Browser Interface
This section contains information on your device’s browser interface.
The Browser Interface
Opening the Browser Interface
The Landing Page
Connecting to the Network
Device and network menu
The check usage menu
The Wi-Fi menu
The setting menu
The help menu
The Browser Interface
The Web browser interface is a Web-based connection manager for your device. It allows you
to manage and monitor the Internet connection between your computer and the wireless
network. It has a user-friendly interface and is equipped with many useful features that will
enhance your Internet navigation experience.
Opening the Browser Interface
To use the Web browser interface, open the Web browser on your computer and type
http://cspire-admin or http://192.168.10.1 into the address window and press Enter or Return.
The Landing Page
The Web browser will open the main page for the 4G LTE Smart USB Modem as shown below.
From this page, you can see and manage available network connections, see your current

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connection state, and see signal strength at a glance. Detailed menus for status and settings
are displayed across the top of the menu.
The main menu appears down across the top of the browser interface and allows for ease of
Web browser interface navigation.
Information regarding your current network connection can be seen in the Network Connection
Box displayed down the left side of the main page. This box displays both 3G and 4G service
signals which are available. The box has the following items:
Service Type
Signal Strength Bars
Connection Time
Connection button

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●Service Type: Displays service type your modem currently acquires.
●Signal strength bar: Displays your current signal strength. Supports 0- 6 levels of signal
strength.
●Connection time: Displays the time after your device is connected.
●Connection button: Connects you to a network available.
The following table provides device status and connection button descriptions.
Status Connection Button Description
“Disconnected” Connect Radio power is on and device is disconnected.
Ready to connect.
“Connected” Disconnect Device is connected and available to disconnect the
connection.
“Not Activated” Activate Device activation is required.
Connecting to the Network
Once your device is properly configured, connecting to the Internet is as simple as clicking
Connect. Once connected, Connect will change to Disconnect. Simply click Disconnect to
end your current connection.
Navigating Web UI menu
The main menu appears down across the top of the browser interface. Simply click the menu in
the main menu bar. The screen will display sub menu under each main menu item.
Click to open sub menu items. The icon will be changed to . Click to close the sub
menu items. The arrow mark does not appear for the sub menu items that require admin login
first. Please login first to have the arrow mark appears.

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The Device & Network Menu
The Device & Network menu allows you to view information about your device and network
status.
General Device and Network Information
General Device
●Device Name – name of the device
●Device Description – description of the device
●Manufacturer – manufacturer of the device

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●Modem Model – model name of the device
●Hardware Version – hardware version
●Firmware Version – Modem Firmware version
●IMEI – International Mobile Equipment Identity. Used in LTE networks to identify the
device.
General Network
●Connected Network – shows currently connected network type (LTE, eHRPD, HRPD,
1x)
●Data Received – the number of bytes received
●Data Sent – the number of bytes sent
●Data Total – the total data received and sent
4G LTE Device and Network Information
4G LTE Device
●Technology – LTE (Long Term Evolution )
●IMSI – the International Mobile Subscriber Identity number
●ICCID – the Integrated Circuit Card ID number
●USIM State – the current state of the Universal Subscriber Identity Module (USIM)
4G LTE Network
●Status – current network status
●SNR – the current Signal-to-Noise Ration (SNR)
●RSRP – the current Reference Signal Received Power (RSRP)
●RSRQ – the current Reference Signal Received Quality (RSRQ)
●PLMN ID – the current state of Public Land Mobile Network ID

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3G Device and Network Information
3G Device
●Technology – type of network you are connected to (eHRPD, HRPD, 1x)
●MEID – Mobile Electronic Identity. unique number the network uses to identify your
device
●Phone Number (Mobile Data Number (MDN)) – the public ID for your specific wireless
service
●MSID (IMSI_S) – internal ID C Spire uses to identify your account
●Home Carrier Name – name of the network operator
3G Network
●Status – current network status
●Home Carrier Name – the network operator name
●Ec/Io – measurement in dB of current Ec/Io (signal vs. noise)
●RSSI – measurement in dBm of current signal strength

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The Check Usage Menu
The Check Usage menu allows you to review your usage data. Selecting the Check Usage
menu displays your wireless data usage since [date] displayed. The usage data displays the
total usage used to the last data session. It doesn’t include the data usage from the current data
connection.
To reset usage data, click the reset button.
If “Yes” button is clicked, usage data will be reset to 0 and date will be set to the current date.
Note: The usage data is measured by the device for your reference only. Your carrier’s data
accounting may differ. The usage data is updated when you finish data connection.

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The Wi-Fi Menu
The Wi-Fi menu allows you to review and change your device Wi-Fi tethering configuration.
Please ensure that you have your device connected to external USB power such as the AC
USB adapter (included), a car cigar light USB charger, or an external USB battery pack. When
your device is connected to the USB port on your PC, Wi-Fi turns off automatically.
In order to open “Wi-Fi Profiles” menu, you need to login Admin with the password
first. Default password is “admin”. You can change Admin
password from the Setting menu.

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Wi-Fi Profiles
When you open the Wi-Fi Profile menu, the following choices are available:
To modify the Wi-Fi Profile:
1. Enter new Network Name (SSID). Default SSID is C Spire 4G LTE Hotspot xxxx.
(xxxx: The last 4 digit of Wi-Fi MAC ID of the device)
2. Click arrow button and select proper 802.11 Mode. Default mode is 802.11b/g/n.
3. Click Wi-Fi channel number. Default setting is Auto.
4. Enter your Wi-Fi security level. Default setting is Open (No Auth)
5. Enter your Wi-Fi password. Password requires at least 8 characters. For greater
security, use a mixture of digits, upper case, lower case and other symbols.
6. Click Save, then click Yes in the pop-up window.

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7. Reconnect to the WiFi hotspot and refresh your browser after the device reboots.
Connected Devices
When you open the “Connected Devices” you can see the devices currently connected to U772
through Wi-Fi connection. The Connected device section has the following information;
Hostname – The network name for the connected device (if available)
Date/Time – The date/time the device was detected by the network.
MAC Address – The Media Access Controller or physical address of the device
IP Address – The IP address assigned to the device by U772