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Limited Warranty (U.S. only)
LIMITED WARRANTY, DISCLAIMER OF WARRANTIESAND LIMITED REMEDY
(A) LIMITED WARRANTY. FRANKLIN WARRANTS TO THE ORIGINAL END USER THATFOR APERIOD OF ONE (1) YEAR
FROM THE ORIGINAL DATE OF PURCHASEAS EVIDENCED BYA COPY OF YOUR RECEIPT, YOUR FRANKLIN PRODUCT
SHALL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP. THIS LIMITED WARRANTY DOES NOT INCLUDE
DAMAGE DUE TOACTS OF GOD,ACCIDENT, MISUSE, ABUSE, NEGLIGENCE, MODIFICATION, UNSUITABLE ENVIRONMENT
OR IMPROPER MAINTENANCE. THE SOLE OBLIGATION AND LIABILITY OF FRANKLIN, AND YOUR EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY, WILL BE REPAIR OR REPLACEMENT WITH THE SAME OR AN EQUIVALENT PRODUCT
OF THE DEFECTIVE PORTION OF THE PRODUCT, AT THE SOLE OPTION OF FRANKLIN IF IT DETERMINES THATTHE
PRODUCT WAS DEFECTIVE AND THE DEFECTS AROSE WITHIN THE DURATION OFTHE LIMITED WARRANTY. THIS
REMEDY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY. THIS WARRANTY GIVES YOU CERTAIN
RIGHTS; YOU MAY ALSO HAVE OTHER LEGISLATED RIGHTS THAT MAY VARY FROM JURISDICTION TO JURISDICTION.
(B) DISCLAIMER OF WARRANTIESAND LIMITATION OF LIABILITY. EXCEPT FOR THE LIMITED WARRANTIES EXPRESSLY
RECITEDABOVE, THIS FRANKLIN IS PROVIDED ON AN “AS IS” BASIS, WITHOUTANY OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABLE QUALITY,
MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF
TRADE, OR COURSE OF DEALING. THIS WARRANTYAPPLIES ONLY TO PRODUCTS MANUFACTURED BYFRANKLIN AND
DOES NOT INCLUDE BATTERIES, CORROSION OF BATTERY CONTACTS OR ANYOTHER DAMAGE CAUSED BY
BATTERIES. NEITHER FRANKLIN NOR OUR DEALERS OR SUPPLIERS SHALL HAVE ANY LIABILITYTO YOU ORANY OTHER
PERSON OR ENTITY FORANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES WHATSOEVER,
INCLUDING, BUT NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, LOST OR DAMAGED DATAOR OTHER COMMERCIAL
OR ECONOMIC LOSS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR THEY ARE
OTHERWISE FORESEEABLE. WEARE ALSO NOTRESPONSIBLE FOR CLAIMS BY A THIRD PARTY. OUR MAXIMUM
AGGREGATE LIABILITY TO YOU,AND THAT OF OUR DEALERS AND SUPPLIERS, SHALL NOT EXCEED THEAMOUNT PAID
BY YOU FOR THE FRANKLIN PRODUCT AS EVIDENCED BYYOUR PURCHASE RECEIPT. YOUACKNOWLEDGE THAT THIS
ISA REASONABLEALLOCATION OF RISK. SOME STATES/COUNTRIES DO NOTALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTALDAMAGES, SO THEABOVE LIMITATION MAY NOTAPPLYTO YOU. IF THE
LAWS OF THE RELEVANTJURISDICTION DO NOT PERMIT FULL WAIVER OF IMPLIED WARRANTIES, THEN THE DURATION
OF IMPLIED WARRANTIESAND CONDITIONSARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTYGRANTED
HEREIN.
(C) WARRANTY SERVICE: UPON DISCOVERING ADEFECT, YOU MUST CALLFRANKLIN’S CUSTOMER SERVICE DESK, 1-
800-266-5626, TO REQUESTA RETURN MERCHANDISEAUTHORIZATION (“RMA”) NUMBER, BEFORE RETURNING THE
PRODUCT (TRANSPORTATION CHARGES PREPAID) TO:
FRANKLIN ELECTRONIC PUBLISHERS, INC.
ATTN: SERVICE DEPARTMENT
ONE FRANKLIN PLAZA
BURLINGTON, NJ 08016-4907
IF YOU RETURNA FRANKLIN PRODUCT, PLEASE INCLUDE ANOTE WITH THE RMA, YOUR NAME,ADDRESS, TELEPHONE
NUMBER,A BRIEF DESCRIPTION OF THE DEFECTAND ACOPY OF YOUR SALES RECEIPTAS PROOF OF YOUR ORIGINAL
DATE OF PURCHASE. YOU MUST ALSO WRITE THE RMA PROMINENTLY ON THE PACKAGE IF YOU RETURN THE
PRODUCT, OTHERWISE THERE MAY BEA LENGTHY DELAYIN THE PROCESSING OF YOUR RETURN. WE STRONGLY
RECOMMEND USINGA TRACKABLE FORM OF DELIVERY TO FRANKLIN FOR YOUR RETURN.
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