Frontpoint Doorbell Camera User manual

WIRELESS
DOORBELL CAMERA
USER GUIDE

2
TABLE OF CONTENTS
Overview
PART I: Setup
App Setup
Installation
Configuration
PART II: Usage
Live and Saved Video
Two-Way Audio
Charging the Battery
LED Reference Guide
Troubleshooting
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WIRELESS DOORBELL CAMERA USER GUIDE
The Frontpoint Wireless Doorbell Camera is a top-of-the-line solution to bring you enhanced
features and high resolution- with ultimate flexibility.
Within this user guide, you’ll learn how to set it up and take advantage of features like:
• Rapid person detection
• Advanced notifications and clip recordings
• Two-Way Audio
Setup of your Wireless Doorbell Camera consists of three main steps:
1. App setup: Adding the Wireless Doorbell Camera to your Frontpoint system.
2. Installation: Mounting the Wireless Doorbell Camera in your desired location.
3. Configuration: Setting up rapid person-detection, advanced notifications, and
recording rules.
Let’s begin!
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Wireless
Doorbell Camera
Rechargeable
Battery Pack
In the box:
Standard
Mounting
Bracket
Micro-USB
Cable
Screws and
Anchors
for Standard
Mounting Bracket
Optional
Mounting Wedge
Mini Screws for
Wedge Setup
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PART I: SETUP
APP SETUP
To complete the app setup, your Smart Chime must first be installed. If you have not yet
installed the Smart Chime, please refer to the manual inside the Smart Chime box and follow
the steps provided.
Only after the Smart Chime has been installed and added to your
account, follow the steps below:
1. Activate the Wireless Doorbell Camera’s battery:
A. Detach the battery from the Wireless Doorbell Camera
by sliding it downwards, away from the rest of the
camera body. (See the illustration to the right.)
B. Peel o the blue film (shown below) from the
top of the battery.
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A
B
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2. Reattach the battery onto the camera’s body -
first position the battery as shown to the right
and then slide upwards.
A. The Wireless Doorbell Camera will boot up, and
the LED will start flashing red.*
*If the LED doesn’t start flashing, refer to page 19 to
charge the battery.
B. When the doorbell’s LED stops flashing red, the
boot-up process is complete.
3. Grab your phone and log into the Frontpoint app on your mobile phone,
selecting “Keep me Logged In” until setup is complete.
4. Tap on the navigation menu ( ) in the corner of the Frontpoint app.
E. Select “Add Device”
F. Select “Doorbell Camera”
A. Select “ADC-VDB780B”
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B
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B
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Extra Tips For App Setup
If you have any questions during the app setup, refer to this section for additional
guidance.
• To watch the app setup being completed, scan the QR code below or visit
https://redirect.frontpointsecurity.com/wirelessdbsetupvideo
• After connecting to the network that resembles ADC-VDB780B (XX:XX:XX),
you may be directed to a “Wi-Fi Status” page- dependent on your mobile
phone. (The absence of this page does not indicate a problem.) Depending on
your phone type, refer to the appropriate section below:
A. iOS device: Tap “Cancel” and select “use without internet” to remain connected
to the doorbell’s network. Return to the Frontpoint app to finish the setup.
APP SETUP (Continued)
4. Follow the on-screen instructions to add the Wireless Doorbell Camera to your
account.
A. The first step will ask you to hold down the Doorbell button for 45+ seconds until
it finishes flashing blue and begins flashing white*- don’t forget this step!
*If the button LED won’t begin flashing blue, charge the battery as per page 19.
B. When selecting the final network for your Wireless Doorbell Camera after
connecting to ADC-VDB780B (XX:XX:XX), choose “Chime (XX:XX:XX)” listed
at the top of the page under “Access Points”.
(The X’s are indicative of the device’s unique MAC address and will vary.)
*Do not copy Wi-fi from another camera device and do not select your home Wi-Fi network- either
of these will result in a failure.
C. When the doorbell button LED turns solid green, the Wireless Doorbell Camera
has successfully connected to the Smart Chime!
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A
B
C

Extra Tips For App Setup
If you have any questions during the app setup, refer to this section for additional
guidance.
• To watch the app setup being completed, scan the QR code below or visit
https://redirect.frontpointsecurity.com/wirelessdbsetupvideo
• After connecting to the network that resembles ADC-VDB780B (XX:XX:XX),
you may be directed to a “Wi-Fi Status” page- dependent on your mobile
phone. (The absence of this page does not indicate a problem.) Depending on
your phone type, refer to the appropriate section below:
A. iOS device: Tap “Cancel” and select “use without internet” to remain connected
to the doorbell’s network. Return to the Frontpoint app to finish the setup.
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APP SETUP (Continued)
A. Android device: Tap the three dots in the top right
corner and select “Use this network as is” to remain
connected to the temporary network. Return to the
Frontpoint app to finish the setup.
• When firmware updates are available, your camera will update automatically
but it may take an additional 15 minutes to complete setup. The progress bar
will not move along steadily- each update will take a variable amount of time.
• If your installation fails, press “Retry”- the firmware updates may have caused
the installation process to time-out. “Restart” will ask you to start again from
the beginning.
• A failure could also be caused if earlier steps were not successful:
• Double check that the Smart Chime is listed within “Manage Devices” in
the app. If not, please finish setting up the Smart Chime.
• Make sure you select the “Chime (XX:XX:XX)” network after connecting
to the “ADC-VDB780B (XX:XX:XX)” network- not your home network.
B
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APP SETUP (Continued)
A. Android device: Tap the three dots in the top right
corner and select “Use this network as is” to remain
connected to the temporary network. Return to the
Frontpoint app to finish the setup.
• When firmware updates are available, your camera will update automatically
but it may take an additional 15 minutes to complete setup. The progress bar
will not move along steadily- each update will take a variable amount of time.
• If your installation fails, press “Retry”- the firmware updates may have caused
the installation process to time-out. “Restart” will ask you to start again from
the beginning.
• A failure could also be caused if earlier steps were not successful:
• Double check that the Smart Chime is listed within “Manage Devices” in
the app. If not, please finish setting up the Smart Chime.
• Make sure you select the “Chime (XX:XX:XX)” network after connecting
to the “ADC-VDB780B (XX:XX:XX)” network- not your home network.
INSTALLATION
Installation will consist of three parts:
1. Choosing your field of view.
2. Mounting the Standard Mounting Bracket
(and Optional Mounting Wedge, if needed).
3. Attaching the Wireless Doorbell Camera.
In addition to the components included in the box, you will need a power drill, a drill
bit (either 1/4" or 1/8”, explained below), and pencil. If you also have a level and
measuring tape, it will help.
Choosing Your Field Of View
1. Choose a mounting location for your
Wireless Doorbell Camera- our security
experts recommend the side of a door
frame. Because this camera is battery-
powered, an existing doorbell is not
necessary.
• For most doorways, a position
approximately 4 feet above the
ground provides the best field
of view.
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INSTALLATION (continued)
2. Once you’ve chosen your preferred placement, hold the Wireless Doorbell
Camera against the Standard Mounting Bracket in the desired location, while
opening the Frontpoint app.
• Check the Live View of the Wireless Doorbell Camera to ensure you are satisfied
with the field of view. Make sure you can see low enough for where packages
would be placed and high enough for where faces would be seen.
i. To check Live View, tap “Doorbell Camera” in the navigation menu ( ) of
the Frontpoint app and tap the play button in the video window to view
live video.
3. Reposition your Wireless Doorbell Camera as needed until you are satisfied with
the field of view.
• If your doorway is on top of steps or you otherwise need to angle the camera a bit
more downwards, try holding the Optional Mounting Wedge behind the camera
instead of the bracket to see if that improves the view.
4. Once settled on a location and whether you’ll be using the Optional Mounting
Wedge, proceed to the next step.
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