Frontpoint Doorbell Camera User manual

WIRELESS
DOORBELL CAMERA
USER GUIDE

2
TABLE OF CONTENTS
Overview
PART I: Setup
App Setup
Installation
Configuration
PART II: Usage
Live and Saved Video
Two-Way Audio
Charging the Battery
LED Reference Guide
Troubleshooting
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WIRELESS DOORBELL CAMERA USER GUIDE
The Frontpoint Wireless Doorbell Camera is a top-of-the-line solution to bring you enhanced
features and high resolution- with ultimate flexibility.
Within this user guide, you’ll learn how to set it up and take advantage of features like:
• Rapid person detection
• Advanced notifications and clip recordings
• Two-Way Audio
Setup of your Wireless Doorbell Camera consists of three main steps:
1. App setup: Adding the Wireless Doorbell Camera to your Frontpoint system.
2. Installation: Mounting the Wireless Doorbell Camera in your desired location.
3. Configuration: Setting up rapid person-detection, advanced notifications, and
recording rules.
Let’s begin!
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Wireless
Doorbell Camera
Rechargeable
Battery Pack
In the box:
Standard
Mounting
Bracket
Micro-USB
Cable
Screws and
Anchors
for Standard
Mounting Bracket
Optional
Mounting Wedge
Mini Screws for
Wedge Setup
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PART I: SETUP
APP SETUP
To complete the app setup, your Smart Chime must first be installed. If you have not yet
installed the Smart Chime, please refer to the manual inside the Smart Chime box and follow
the steps provided.
Only after the Smart Chime has been installed and added to your
account, follow the steps below:
1. Activate the Wireless Doorbell Camera’s battery:
A. Detach the battery from the Wireless Doorbell Camera
by sliding it downwards, away from the rest of the
camera body. (See the illustration to the right.)
B. Peel o the blue film (shown below) from the
top of the battery.
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A
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2. Reattach the battery onto the camera’s body -
first position the battery as shown to the right
and then slide upwards.
A. The Wireless Doorbell Camera will boot up, and
the LED will start flashing red.*
*If the LED doesn’t start flashing, refer to page 19 to
charge the battery.
B. When the doorbell’s LED stops flashing red, the
boot-up process is complete.
3. Grab your phone and log into the Frontpoint app on your mobile phone,
selecting “Keep me Logged In” until setup is complete.
4. Tap on the navigation menu ( ) in the corner of the Frontpoint app.
E. Select “Add Device”
F. Select “Doorbell Camera”
A. Select “ADC-VDB780B”
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B
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Extra Tips For App Setup
If you have any questions during the app setup, refer to this section for additional
guidance.
• To watch the app setup being completed, scan the QR code below or visit
https://redirect.frontpointsecurity.com/wirelessdbsetupvideo
• After connecting to the network that resembles ADC-VDB780B (XX:XX:XX),
you may be directed to a “Wi-Fi Status” page- dependent on your mobile
phone. (The absence of this page does not indicate a problem.) Depending on
your phone type, refer to the appropriate section below:
A. iOS device: Tap “Cancel” and select “use without internet” to remain connected
to the doorbell’s network. Return to the Frontpoint app to finish the setup.
APP SETUP (Continued)
4. Follow the on-screen instructions to add the Wireless Doorbell Camera to your
account.
A. The first step will ask you to hold down the Doorbell button for 45+ seconds until
it finishes flashing blue and begins flashing white*- don’t forget this step!
*If the button LED won’t begin flashing blue, charge the battery as per page 19.
B. When selecting the final network for your Wireless Doorbell Camera after
connecting to ADC-VDB780B (XX:XX:XX), choose “Chime (XX:XX:XX)” listed
at the top of the page under “Access Points”.
(The X’s are indicative of the device’s unique MAC address and will vary.)
*Do not copy Wi-fi from another camera device and do not select your home Wi-Fi network- either
of these will result in a failure.
C. When the doorbell button LED turns solid green, the Wireless Doorbell Camera
has successfully connected to the Smart Chime!
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A
B
C

Extra Tips For App Setup
If you have any questions during the app setup, refer to this section for additional
guidance.
• To watch the app setup being completed, scan the QR code below or visit
https://redirect.frontpointsecurity.com/wirelessdbsetupvideo
• After connecting to the network that resembles ADC-VDB780B (XX:XX:XX),
you may be directed to a “Wi-Fi Status” page- dependent on your mobile
phone. (The absence of this page does not indicate a problem.) Depending on
your phone type, refer to the appropriate section below:
A. iOS device: Tap “Cancel” and select “use without internet” to remain connected
to the doorbell’s network. Return to the Frontpoint app to finish the setup.
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APP SETUP (Continued)
A. Android device: Tap the three dots in the top right
corner and select “Use this network as is” to remain
connected to the temporary network. Return to the
Frontpoint app to finish the setup.
• When firmware updates are available, your camera will update automatically
but it may take an additional 15 minutes to complete setup. The progress bar
will not move along steadily- each update will take a variable amount of time.
• If your installation fails, press “Retry”- the firmware updates may have caused
the installation process to time-out. “Restart” will ask you to start again from
the beginning.
• A failure could also be caused if earlier steps were not successful:
• Double check that the Smart Chime is listed within “Manage Devices” in
the app. If not, please finish setting up the Smart Chime.
• Make sure you select the “Chime (XX:XX:XX)” network after connecting
to the “ADC-VDB780B (XX:XX:XX)” network- not your home network.
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APP SETUP (Continued)
A. Android device: Tap the three dots in the top right
corner and select “Use this network as is” to remain
connected to the temporary network. Return to the
Frontpoint app to finish the setup.
• When firmware updates are available, your camera will update automatically
but it may take an additional 15 minutes to complete setup. The progress bar
will not move along steadily- each update will take a variable amount of time.
• If your installation fails, press “Retry”- the firmware updates may have caused
the installation process to time-out. “Restart” will ask you to start again from
the beginning.
• A failure could also be caused if earlier steps were not successful:
• Double check that the Smart Chime is listed within “Manage Devices” in
the app. If not, please finish setting up the Smart Chime.
• Make sure you select the “Chime (XX:XX:XX)” network after connecting
to the “ADC-VDB780B (XX:XX:XX)” network- not your home network.
INSTALLATION
Installation will consist of three parts:
1. Choosing your field of view.
2. Mounting the Standard Mounting Bracket
(and Optional Mounting Wedge, if needed).
3. Attaching the Wireless Doorbell Camera.
In addition to the components included in the box, you will need a power drill, a drill
bit (either 1/4" or 1/8”, explained below), and pencil. If you also have a level and
measuring tape, it will help.
Choosing Your Field Of View
1. Choose a mounting location for your
Wireless Doorbell Camera- our security
experts recommend the side of a door
frame. Because this camera is battery-
powered, an existing doorbell is not
necessary.
• For most doorways, a position
approximately 4 feet above the
ground provides the best field
of view.
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INSTALLATION (continued)
2. Once you’ve chosen your preferred placement, hold the Wireless Doorbell
Camera against the Standard Mounting Bracket in the desired location, while
opening the Frontpoint app.
• Check the Live View of the Wireless Doorbell Camera to ensure you are satisfied
with the field of view. Make sure you can see low enough for where packages
would be placed and high enough for where faces would be seen.
i. To check Live View, tap “Doorbell Camera” in the navigation menu ( ) of
the Frontpoint app and tap the play button in the video window to view
live video.
3. Reposition your Wireless Doorbell Camera as needed until you are satisfied with
the field of view.
• If your doorway is on top of steps or you otherwise need to angle the camera a bit
more downwards, try holding the Optional Mounting Wedge behind the camera
instead of the bracket to see if that improves the view.
4. Once settled on a location and whether you’ll be using the Optional Mounting
Wedge, proceed to the next step.
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Mounting The Standard Mounting Bracket (And Optional Mounting Wedge)
To complete installation for the Standard Mounting Bracket without the use of
the Optional Mounting Wedge (recommended for most homes), please follow the
instructions below. For those using the Optional Mounting Wedge, please skip to the
following section (page 12).
No-Wedge Setup:
1. Hold the Standard Mounting Bracket at the predetermined
location. If possible, use a level to confirm the mount is
parallel with the ground.
a. Use a pencil to mark where the two screws will go,
indicated in the image to the right.
b. Once marked, you can set aside the Standard Mounting
Bracket until Step 4.
2. Prepare your power drill and drill into each of the 2 marked
locations on the wall, depending on your mounting surface:
a. If screwing into drywall or brick, it’s recommended to
use a 1/4” drill bit.
b. If screwing into wood, use a 1/8” drill bit.
Not sure which to use? Use the 1/4” drill bit.
3. Insert the included anchors into the screw holes if you used a
1/4” drill bit. If you used the smaller drill bit, the anchors will
not be necessary.
4. Position the Standard Mounting Bracket so its 2 holes align
with the 2 screw holes.
5. Use your power drill to screw in the included screws, fastening
the Standard Mounting Bracket to the wall.
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INSTALLATION (continued)
Optional Wedge Setup:
1. Hold the Optional Mounting Wedge at the predetermined
location. If possible, use a level to ensure the mount is
parallel with the ground.
a. Use a pencil to mark where the two screws
will go, indicated in the image below.
b. Once marked, you can set aside the
Optional Mounting Wedge until Step 4.
2. Prepare your power drill and drill into each of the 2 marked
locations on the wall, depending on your mounting surface:
a. If screwing into drywall or brick, it’s recommended
to use a 1/4” drill bit.
b. If screwing into wood, use a 1/8” drill bit.
Not sure which to use? Use the 1/4” drill bit.
3. Insert the included anchors into the screw holes if you used
a 1/4” drill bit. If you used the smaller drill bit, the anchors
will not be necessary.
4. Position the Optional Mounting Wedge so its 2 holes align
with the 2 screw holes.
5. Use your power drill to screw in the included screws,
fastening the Optional Mounting Wedge to the wall.
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B
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5. Grab the Standard Mounting Bracket and 4 mini screws.
6. Position the Standard Mounting Bracket over the
Optional Mounting Wedge so the four holes line up.
7. Screw in each of the 4 mini screws by hand until secure.
Attaching The Wireless Doorbell Camera
Because the Wireless Doorbell Cameras doesn’t ship
fully charged, you may opt to charge your battery at
this time. Please refer to page 19 for help. Otherwise,
please proceed to the steps below:
1. Align the prongs on the back of the Wireless
Doorbell with the 4 rectangular slots on the mount.
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INSTALLATION (continued)
2. Push the Wireless Doorbell into the slots and slide down, until the camera clicks
into place.
3. Slide the latch to the left on the bottom of the bracket to lock and secure the
Wireless Doorbell in place.
To remove the Wireless Doorbell from the bracket, first slide the latch on the bottom of the
bracket to the right to unlock it. Then, push the tab located behind the latch away from the
camera’s body while simultaneously pulling up and away on the camera to detach it.
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CONFIGURATION
Now that your Wireless Doorbell is up and running, let’s get it configured according to
your preferences.
Activate Push Notifications
To turn on push notifications for your Wireless Doorbell Camera, follow the steps
below:
1. Log in to your account on the Frontpoint app.
2. Tap on Doorbell Camera in the navigation menu ( ).
3. Tap in the top right corner.
4. Tap “Push Notifications”.
5. Toggle the “Doorbell Call Notification” to Active at the top of the menu to ensure
you are sent a notification when the button on your doorbell is pressed.
6. Customize the Doorbell Call Notification by adjusting the remaining settings as
desired.
Tip: Don’t want to receive notifications at all hours? Select when to receive Doorbell Call Notifications by
choosing a notification schedule under the “During this time frame” menu option.
Set Up Rapid Person-Detection
Video Analytics equips your Wireless Doorbell Camera with rapid person-detection
that can send a notification when your camera detects a person- avoiding unwanted
motion-based notifications for natural occurrences like trees blowing or cars passing.
To configure Video Analytics for your Wireless Doorbell Camera, follow the steps
below:
1. Log into the Frontpoint app.
2. Tap on “Video” in the navigation menu ( ).
3. Tap in the top right corner.
4. Tap “Recording Rules”.
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CONFIGURATION (continued)
5. Tap “Add”.
6. Tap “Video Analytics”.
7. Select your Wireless Doorbell Camera and tap Next in the top right corner to
start the setup.
8. Follow the remaining steps as prompted to fully customize your Video Analytics
rule.
A. To add a thumbnail image of the video clip to the push notification
sent when a person is detected, choose the mobile devices to receive
notifications on then select “Attach a Thumbnail” in the drop-down list.
Adjust Video Settings
To access settings for your Wireless Doorbell Camera, like image quality and motion
sensitivity, follow the steps below:
1. Log into the Frontpoint app.
2. Tap “Doorbell Camera” in the navigation menu ( ).
3. Tap in the top right corner.
4. In the Wireless Doorbell Camera settings menu, you can adjust the following
settings:
A. Rename your Wireless Doorbell Camera.
B. Check the camera’s battery level.
C. Adjust the camera’s streaming image quality to preserve battery.
D. Adjust the camera’s motion sensitivity.
i. The motion sensitivity can be raised or lowered if you are receiving too
many or too few notifications.
E. Adjust the doorbell’s call button notification settings.
F. Adjust the Wireless Doorbell Camera’s outdoor tone volume.
A. Adjust the Wireless Doorbell Camera’s call volume.
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PART II:
USAGE
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PART II: USAGE
After completing the setup on your Wireless Doorbell Camera, you’re ready to start
using your new Wireless Doorbell Camera! The below steps outline key functionalities.
VIEW LIVE AND SAVED VIDEO
To view live and saved video from your Wireless Doorbell Camera in the Frontpoint
app, follow the steps below:
1. Tap “Doorbell Camera” in the navigation menu ( ).
2. In the “Live” menu option found along the top of the page, tap “Start Video” in
the video window to view live streaming video.
A. To arm/disarm your system directly from the Live screen, tap “Actions” at the bot-
tom of the video live feed.
i. If you have automation devices (like an Outdoor Smart Plug, Wireless
Light Control, or Smart Lock), additional options to control them will be
presented, allowing you to unlock the door or turn the light on for your
guests.
3. In the “Saved” menu option found along the top of the page, tap a video clip to
review your recording.
A. Refer to the options at the top to name, share, sand send your recorded clips.
USE TWO-WAY AUDIO
To talk with guests outside your door from the Frontpoint app, follow the steps below:
• Open your Doorbell Camera’s live video window in full screen by tapping “Start
Video” in the middle of the window.
B. To speak through the camera, press and hold the microphone button. Release the
button to listen.
C. Mute or unmute incoming audio by toggling the speaker button in the top left
corner.
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CHARGING THE BATTERY
The battery can last up to 6 months before recharging but varies based on activity
level, temperature, and image quality.
To check the battery level of your Wireless Doorbell Camera:
1. Log into the Frontpoint app.
2. Tap “Doorbell Camera” in the navigation menu ( ).
3. Tap in the top right corner.
4. Refer to “Battery Level” to see the current percentage.
To charge the Wireless Doorbell Camera’s battery, follow the steps below:
1. Remove the battery from the camera body:
A. Unlatch the bottom of the Standard Mounting Bracket.
B. Remove the Wireless Doorbell from the Standard Mounting Bracket.
C. Separate the battery pack from the Wireless Doorbell’s body by pulling down on
the bottom of the Wireless Doorbell Camera.
2. Plug the included micro-USB cable into the battery.
3. Plug the USB end of the cable into a USB wall charger* and insert the charger
into an outlet.
*We recommend using a 5V/1.5A USB wall charger for the most eicient charging.

CHARGING THE BATTERY
The battery can last up to 6 months before recharging but varies based on activity
level, temperature, and image quality.
To check the battery level of your Wireless Doorbell Camera:
1. Log into the Frontpoint app.
2. Tap “Doorbell Camera” in the navigation menu ( ).
3. Tap in the top right corner.
4. Refer to “Battery Level” to see the current percentage.
To charge the Wireless Doorbell Camera’s battery, follow the steps below:
1. Remove the battery from the camera body:
A. Unlatch the bottom of the Standard Mounting Bracket.
B. Remove the Wireless Doorbell from the Standard Mounting Bracket.
C. Separate the battery pack from the Wireless Doorbell’s body by pulling down on
the bottom of the Wireless Doorbell Camera.
2. Plug the included micro-USB cable into the battery.
3. Plug the USB end of the cable into a USB wall charger* and insert the charger
into an outlet.
*We recommend using a 5V/1.5A USB wall charger for the most eicient charging.
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CHARGING THE BATTERY (continued)
4. The charging LED, found on the top of the battery, will be solid orange while the
device is charging. The charging LED will turn solid green when the battery is
fully charged. (A fully depleted battery will take approximately 12-14 hours to recharge.)
5. When the charging LED turns solid green, re-attach the battery to the Wireless
Doorbell Camera and install the camera onto the mount. Move the latch on the
bottom of the mount to the locked position after installing the battery.
LED REFERENCE GUIDE
The Charging LED (shown to the right as 1) and
the Doorbell Button LED (shown to the right as 2)
use specific colors and behavior to convey meaning.
Refer to page 21 to better understand the LED
behaviors when charging the battery, or page 22
for reference on when the camera is assembled and
operational.
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LED behavior when charging the battery:
Mode Description Charging LED
Behavior Doorbell Button LED Behavior
Charging The battery is plugged in and
charging.
Solid orange
When Doorbell Button is
pressed: Solid green=
>75% charged
Solid yellow= 75%-15% charged
Alternating red and blue=
< 15% charged
Fully
Charged The battery is fully charged.
Solid green When Doorbell Button is
pressed: Solid green
Failure
Charging
The battery stopped charging
because the battery was plugged
in for too long. This may signal that
there is an issue with the battery.
Remove the charging cable and
re-attempt charging after an hour.
If you see the same behavior,
please contact Frontpoint
Support.
Alternating orange
and green
Alternating red and white
Under
Temperature
The battery’s internal
temperature is either too hot or
too cold.
Please charge the battery in a
room temperature setting.
Solid green or solid
orange
Alternating yellow and red
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