Fujitsu ESPRIMO Q55x User manual

System
Operating Manual
FUJITSU Desktop
ESPRIMO Q55x / Q95x

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Latest information about our products, useful tips, updates etc. is available
on our website: "http://www.fujitsu.com/fts/"
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Should you have any technical questions, please contact:
• our Hotline/Service Desk ("http://support.ts.fujitsu.com/contact/servicedesk")
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• Your sales office
We hope you enjoy using your new Fujitsu system!

Published by / Contact address in the EU
Fujitsu Technology Solutions GmbH
Mies-van-der-Rohe-Straße 8
80807 Munich, Germany
"http://www.fujitsu.com/fts/"
Copyright
©Fujits
u Technology Solutions GmbH 2016. All rights reserved.
Publication Date
05/2016
Order No.: A26361-K1012-Z320-1-7619, edition 2

FUJITSU Desktop
ESPRIMO Q55x / Q95x
Operating Manual
Your ESPRIMO 7
Ports and operating elements 9
Important notes 13
Getting started 17
Operation 39
Troubleshooting and tips 55
System expansions 60
Technical data 91
Index 92

Remarks
Information on the product description meets the design specifications of Fujitsu and
is provided for comparison purposes. Several factors may cause the actual results to
differ. Technical data is subject to change without prior notification. Fujitsu rejects any
responsibility with regard to technical or editorial mistakes or omissions.
Trademarks
Fujitsu, the Fujitsu logo and ESPRIMO are registered trademarks of Fujitsu Limited
or its subsidiaries in the USA and other countries.
PS/2 is a registered trademark of International Business Machines, Inc.
Kensington is a registered trademark of the ACCO brand.
Microsoft and Windows are trademarks or registered trademarks of Microsoft
Corporation in the USA and/or other countries.
All other trademarks specified here are the property of their respective owners.
Copyright
No part of this publication may be copied, reproduced or translated without
the prior written consent of Fujitsu.
No part of this publication may be saved or transferred by any electronic means
without the written approval of Fujitsu.

Contents
Contents
YourESPRIMO ......................................................................... 7
Validityof the Reference Manual ......................................................... 7
Notational conventions .................................................................. 8
Ports and operating elements ......................................................... 9
Front ................................................................................... 9
Rear ................................................................................... 11
Importantnotes ........................................................................ 13
Safetyinformation ....................................................................... 13
Transportingthedevice .................................................................. 13
Cleaning thedevice ..................................................................... 14
Energy saving,disposalandrecycling .................................................... 14
CEmarking ............................................................................ 15
FCCComplianceStatement ............................................................. 16
FCCClass BComplianceStatement .................................................. 16
FCCRadiationExposureStatement .................................................. 16
Gettingstarted ......................................................................... 17
Unpacking and checking thedelivery ..................................................... 17
Steps for initialsetup .................................................................... 17
Fitting the underside cover (device dependent) ............................................ 18
Setting up the device .................................................................... 20
Operating position ................................................................... 20
Attaching the adhesive feet (optional) . . . . . ............................................ 23
Fitting the base (optional) ............................................................ 24
Fitting the device to theVESAinterface onamonitor(optional) ......................... 25
Connecting thepowercable ............................................................. 32
Connecting externaldevices ............................................................. 34
Ports on the device .................................................................. 34
Connecting amonitor ................................................................ 35
ConnectingaUSBmouse ............................................................ 35
Connecting a USB keyboard . . ....................................................... 35
Connectingexternaldevicesto theserial interface ..................................... 35
Connectingexternaldevicesto theUSB ports ......................................... 36
Connectingthe PS/2device .......................................................... 36
Switching on for the firsttime:installingthesoftware ....................................... 37
Switch onthe monitorand themachine ............................................... 37
Installingthe software ............................................................... 38
Operation .............................................................................. 39
Switchthe deviceon .................................................................... 39
Switching offthedevice ................................................................. 39
Indicatorsonthedevice ................................................................. 40
Keyboard ............................................................................... 41
Important keys and keyboard shortcuts . . . . ............................................ 41
Optical drive (device dependent) . . ....................................................... 43
Handlingdata carriers ............................................................... 43
Insertingor removinga datacarrier ................................................... 44
Manual removal of data carriers (emergency removal) . . . . . ............................. 45
Wireless LAN / Bluetooth wireless components (device dependent) ......................... 45
Switching the wireless components on and off . ........................................ 45
Fujitsu 3

Contents
Settingsin BIOSSetupUtility ............................................................ 46
Startingthe BIOSSetup Utility ........................................................ 46
Operating BIOSSetup Utility ......................................................... 47
ExitingBIOS Setup Utility ............................................................ 47
Propertyand dataprotection ............................................................. 48
BIOSSetupsecurity functions ........................................................ 48
Using the SmartCard reader (device dependent) . . . . . .................................. 48
Using a palm sensor (device dependent) . ............................................. 50
Usingthe SecurityLock .............................................................. 51
Usinga lockingbracket .............................................................. 52
Lead-sealing thecasing .............................................................. 54
Troubleshootingandtips .............................................................. 55
Helpif problemsoccur ................................................................... 55
Troubleshooting . . ....................................................................... 55
Power-on indicatorremains unlitafteryouhave switchedon yourdevice ................. 55
The device cannot be switched off with the ON/OFF switch. . . .......................... 56
Monitorremainsblank ............................................................... 56
Nomousepointerdisplayedon thescreen ............................................ 57
Time and/or date is not correct . . . . . . ................................................. 57
SmartCard reader is not recognised. . ................................................. 57
SmartCard PINforgotten ............................................................. 57
SmartCard lost ...................................................................... 58
User and/or supervisor SmartCard lost . . ............................................. 58
Errormessageson thescreen ........................................................ 58
Installingnewsoftware .................................................................. 58
Restoring thehard diskcontents ......................................................... 58
Tips .................................................................................... 59
Systemexpansions .................................................................... 60
Information about boards ................................................................ 61
Overview ofthedrive baysand drivesin yourdevice ....................................... 62
Prepare to remove components . . ........................................................ 64
Removing andattaching thetopcasingcover ............................................. 65
Removing thetopcasingcover ....................................................... 65
Securingthetopcasingcover ........................................................ 66
Insertingandremoving thedrivecage .................................................... 67
Removing thedrivecage ............................................................ 67
Installingthe drivecage .............................................................. 68
Installing and removing an optical drive (device dependent) . . .............................. 68
Installingthe opticaldrive ............................................................ 68
Removing theopticaldrive ........................................................... 72
Installing and removing the SmartCard reader and palm sensor (device dependent) . . . . . . .... 75
Installing the SmartCard reader/palm sensor . . ......................................... 75
Removing the SmartCard reader/palm sensor ......................................... 77
Removing andinstallingthe2.5"harddisk ................................................ 79
Removing the2.5"harddisk ......................................................... 79
Installinga 2.5"hard disk ............................................................ 80
Removing andinstallingthefan .......................................................... 82
Removing thefan ................................................................... 82
Installingthe fan .................................................................... 83
Inserting and removing the M.2 module . . ................................................. 84
Removing theM.2module ........................................................... 84
Installingthe M.2module ............................................................ 85
4Fujitsu

Contents
Replacing thelithium battery ............................................................. 86
Removing andattaching thetopcasingcover ............................................. 87
Removing thebottom casingcover ................................................... 87
Securingthe bottomcasingcover ..................................................... 88
Installing and removing memory expansion . . . . ............................................ 88
Openthe servicecover .............................................................. 89
Removing memorymodules .......................................................... 89
Installinga memorymodule .......................................................... 90
Closethe servicecover .............................................................. 90
Finish component removal . . . . ........................................................... 90
Technicaldata ......................................................................... 91
Index .................................................................................. 92
Fujitsu 5

Contents
6Fujitsu

Your ESPRIMO
Your ESPRIMO
Overview
... is available with various configuration levels which differ in terms of hardware and software
equipment. You can install additional drives (for example a DVD drive) and other boards.
This manual tells you how to start using your device and how to operate it in daily use.
This manual applies for all configuration levels. Depending on the chosen configuration
level, some of the hardware components described may not be available on your PC.
Please also read the notes about your operating system.
Depending on the configuration selected, the operating system is preinstalled
on your hard disk (e.g. Windows).
Further information on this device is provided:
• in the "Quick Start Guide" poster
• in the "Safety/regulations" manual
• in the "Warranty" manual
• in the "BIOS Setup" manual
• in the operating manual for the monitor
• in the manual for the mainboard
• in your operating system documentation
• in the information files (e.g. *.PDF, *.HTML, *.DOC, *.CHM, *.TXT, *.HLP)
ValidityoftheReferenceManual
This Reference Manual is valid for the following systems:
• FUJITSU Desktop ESPRIMO Q556
• FUJITSU Desktop ESPRIMO Q956
Fujitsu 7

Your ESPRIMO
Notational conventions
Pay particular attention to text marked with this symbol. Failure to observe
these warnings could pose a risk to health, damage the device or lead
to loss of data. The warranty will be invalidated if the device becomes
defective through failure to observe these warnings.
Indicates important information for the proper use of the device.
►Indicates an activity that must be performed
Indicates a result
This font indicates data entered using the keyboard in a program dialogue or at
the command line, e.g. your password (Name123) or a command used to
start a program (start.exe)
This font indicates information that is displayed on the screen by a program, e.g.:
Installation is complete.
This font indicates
• terms and texts used in a software interface, e.g.: Click on Save
• names of programs or files, e.g. Windows or setup.exe.
"This font" indicates
• cross-references to another section, e.g. "Safety information"
• cross-references to an external source, e.g. a web address: For more
information, go to "http://www.fujitsu.com/fts"
• Names of CDs, DVDs and titles or designations for other materials,
e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual
Key indicates a key on the keyboard, e.g: F10
This font indicates terms and texts that are emphasised or highlighted, e.g.: Do
not switch off the device
8Fujitsu

Ports and operating elements
Ports and operating elements
Ports
This chapter presents the individual hardware components of your device. This will provide
you with an overview of the ports and operating elements on the device. Please familiarise
yourself with these components before starting to work with your device.
Front
The device is available in several device variants:
• Device variant with optical drive
• Device variant with SmartCard reader and/or palm sensor
If you have not installed either an optical drive or a SmartCard reader
/ palm sensor, fit the blanking plate.
You can find information on modifying the device and on installing and removing
components in Section "System expansions", Page 60.
Device variant with the maximum of components
58 12 34 67
1 = Microphone port
2 = Audio output
3=USBport(USB3.0)
4=USBport(USB3.0)
5 = Insert/eject button, optical drive (optional)
6 = Hard disk indicator
7 = ON/OFF switch with power indicator
8 = Emergency removal
Fujitsu 9

Ports and operating elements
Device variant with SmartCard reader and/or palm sensor
7 81 2 3 4 5 6 9
1 = Microphone port
2 = Audio output
3 = USB port (USB 3.0)
4 = USB port (USB 3.0)
5 = SmartCard reader (optional)
6 = SmartCard reader indicator (optional)
7 = Hard disk indicator
8 = ON/OFF switch with power-on indicator
9 = Palm sensor (optional)
10 Fujitsu

Ports and operating elements
Rear
FUJITSU Desktop ESPRIMO Q55x
5 6
14 13 12 10 9
1
711 8
3 42
1 = Locking bracket (optional)
2 = Top casing cover unlocking mechanism
3 = Security lock device
4 = Padlock clamp
5 = LAN port
6 = PS/2 port
7 = Audio output
8 = 2 USB ports (USB 3.0)
9 = 2 USB ports (USB 2.0)
10 = DisplayPort
11 = Bottom casing cover unlocking mechanism
12 = DVI-D monitor port
13 = Serial interface
14 = Power connection (AC IN)
Fujitsu 11

Ports and operating elements
FUJITSU Desktop ESPRIMO Q95x
5
13 12 10
1
811 9
3 42 7
14
6
1 = Locking bracket (optional)
2 = Top casing cover unlocking mechanism
3 = Security lock device
4 = Padlock clamp
5 = LAN port
6=2USBports(USB2.0)
7 = PS/2 port (optional)
8 = Audio output
9 = 4 USB ports (USB 3.0)
10 = 2 DisplayPorts
11 = Bottom casing cover unlocking mechanism
12 = DVI-D monitor port
13 = Serial interface
14 = Mains connection (AC IN)
12 Fujitsu

Important notes
Important notes
ImportantnotesNotes
In this chapter you will find information regarding safety which it is essential to
take note of when working with your device.
Safety information
SafetyinformationNote
Please note the information provided in the "Safety/regulations" manual
and in the following safety notes.
When installing and operating the device, please observe the notes on
environmental conditions in Chapter "Technical data", Page 91 as well as
the instructions in Chapter "Getting started", Page 17.
When setting up the device, make sure there is clearance all around it so that
thecasingreceivesenough ventilation. In order to avoid overheating, do not
cover the ventilation areas of the monitor or the device.
You must only operate the device if the rated voltage used by the
device is set to the local mains voltage.
You must remove the power plug from the power socket so that the
mains voltage is completely disconnected.
Caution, components in the system can get very hot.
The activities described in these instructions must always be
performed with the greatest care.
Repairs to the device must only be performed by qualified technicians.
Incorrect repairs could put the user at great risk or cause serious damage
to the equipment (electric shock, risk of fire).
Do not lay or place any objects on the upper side of the device.
Do not apply any pressure to the upper side of the device during operation.
Transporting the device
Device,Tr ans porta tion Retransportation
Transport all parts separately in their original packaging or in a packaging which
protects them from knocks and jolts, to the new site.
Do not unpack them until all transportation manoeuvres are completed.
If the device is brought from a cold environment into the room where it will be
used, condensation may occur. To avoid damaging the device, wait until it has
reached room temperature and is absolutely dry before initial startup.
Fujitsu 13

Important notes
Cleaning the device
Device,Tr anspor tationRetransportationSystemunit, see Devi ce
Turn off all power and equipment switches and disconnect the power
plug from the mains outlet.
Do not clean any interior parts yourself, leave this job to a service technician.
Do not use any cleaning agents that contain abrasives or may corrode
plastic (alcohol, thinner or acetone).
Never clean the device with water! Water entering into the device could
present a serious risk to users (e.g. electric shock).
Ensure that no liquid enters the system.
The surface can be cleaned with a dry cloth. If particularly dirty, use a cloth that has been
moistened in mild domestic detergent and then carefully wrung out.
Use disinfectant wipes to clean the keyboard and the mouse.
Energy saving, disposal and recycling
DisposalEnergysavingRecyclingDrivers&UtilitiesDVDUserDocumentationDVD
You can findinformationonthesesubjectsinthe"Environment and Energy Information" manual
or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/").
14 Fujitsu

Important notes
CE marking
CEmarkingCEmarkingNotesElectromagneticcompatibilityLowvoltagedi rective
The shipped version of this device complies with the requirements of EU directives 2004/108/EC
"Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EC "RoHS directive"
and 2009/125/EC "Ecodesign directive" and from 20 April 2016: 2014/30/EC "Electromagnetic
compatibility", 2014/35/EC "Low voltage directive".
CE marking for devices with radio component
This equipment complies with the requirements of Directive 1999/5/EC of the European Parliament
and Commission from 9 March, 1999 governing Radio and Telecommunications Equipment
and mutual recognition of conformity.
CE nnnn (!) ; nnnn: For digits and exclamation mark (!), see label on the product.
You can find more information and declarations of conformity on the Internet at:
"http://globalsp.ts.fujitsu.com/sites/certificates".
This equipment can be used in the following countries:
Belgium Bulgaria Denmark Germany
Estonia Finland France Greece
UK Ireland Iceland Italy
Croatia Latvia Liechtenstein Lithuania
Luxembourg Malta Netherlands Norway
Austria Poland Portugal Rumania
Sweden Switzerland Slovakia Slovenia
Spain Turkey Czech Republic Hungary
Cyprus
Contact the corresponding government office in the respective country for current information on
possible operating restrictions. If your country is not included in the list, then please contact
the corresponding supervisory authority as to whether the use of this product is permitted in
your country.
Fujitsu 15

Important notes
FCC Compliance Statement
If the device complies with the FCC regulations, the FCC sign can be found on the type rating plate.
FCC Class B Compliance Statement
DOC (INDUSTRY CANADA) NOTICES
Notice to Users of Radios and Television :
This class B digital apparatus complies with Canadian ICES-003.
The following statement applies to the products covered in this manual, unless otherwise specified
herein. The statement for other products will appear in the accompanying documentation.
NOTE:
This equipment has been tested and found to comply with the limits for a "Class B" digital
device, pursuant to Part 15 of the FCC rules and meets all requirements of the Canadian
Interference-Causing Equipment Standard ICES-003 for digital apparatus. These limits are
designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in strict accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Fujitsu not responsible for any radio or television interference caused by unauthorized modifications
of this equipment or the substitution or attachment of connecting cables and equipment other
than those specified by Fujitsu. The correction of interferences caused by such unauthorized
modification, substitution or attachment will be the responsibility of the user.
The use of shielded I/O cables is required when connecting this equipment to any and all optional
peripheral or host devices. Failure to do so may violate FCC and ICES rules.
FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
The transmitters in this device must not be co-located or operated in conjunction
with any other antenna or transmitter.
To prevent radio interference to the licensed service, this device is intended to be
operated indoors and away from windows to provide maximum shielding. Equipment (or
its transmit antenna) that is installed outdoors is subject to licensing.
Users are not authorized to modify this product. Any modifications invalidate the warranty.
This equipment may not be modified, altered, or changed in any way without signed
written permission from Fujitsu. Unauthorized modification will void the equipment
authorization from the FCC and Industry Canada and the warranty.
16 Fujitsu