Fujitsu ESPRIMO Q5020 User manual

Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 1 of 13
Fujitsu Limited endeavours to ensure that the information in this document is correct and fairly stated, but does not accept liability
for any error or omission. The development of products and services of Fujitsu Limited is continuous and published information
may not be up to date. It is important to check the current position with Fujitsu Limited.
Service Manual
ESPRIMO Q5020
Mini PC
CONTENT
1. GENERAL 2
1.1. Version control 2
1.2. Hardware 2
1.3. ESD Handling 3
1.4. Safety Notes 3
2. HOUSING DISASSEMBLY 4
3. CPU DISASSEMBLY &
ASSEMBLY 6
4. DRIVES DISASSEMBLY
& ASSEMBLY 7
5. BLUETOOTH
7
6. MEMORY
7
7. WLAN
7
8.
FRONT USB-, BLUETOOTH-, ON-OFF-SWITCH CONNECTORS 7
9. CLOSING OF THE CABINET 7
10. SPARE PART LIST 7

Service Manual ESPRIMO Q5020 page 2 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 2 of 13
1. GENERAL
1.1. Version control
Note:
The information contained in this Service Manual is the best available at the time this documents has been
released and may be subject to change without prior notice. The latest version of the Service Manual can
be found at:
http://extranet.ts.fujitsu.com/service/information/professionalpc/RepairInformation
Documents History
document name version date changes
Service Manual ESPRIMO
Q5020 V1.0.doc 1.0 Jan. 28. 2008 Initial Document
1.2. Hardware
S26361-K1001-V411 ESPRIMO Q5020

Service Manual ESPRIMO Q5020 page 3 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 3 of 13
1.3. ESD Handling
Notes on installing and removing boards and components
Before removing any individual modules, always switch the unit off first and disconnect it from the
mains supply.
The workplace must be designed in accordance with the guidelines of the European Federation of
Trade Unions.
Only professional quality tools must be used.
● Switch the unit off and pull the power plug out of the mains socket.
● Never use sharp objects such as screwdrivers, scissors or knives as leverage to remove covers.
Boards with electrostatic sensitive devices (ESD) are marked with the label shown.
When you handle boards fitted with ESDs, you must, under all circumstances, observe the following points:
● You must statically discharge yourself before working with boards (e.g. by touching a grounded object).
● The equipment and tools you use must be free of static charges.
● Remove the power plug from the mains supply before inserting or removing boards containing ESDs.
● Always hold boards with ESDs by their edges.
● Never touch pins or conductors on boards fitted with ESDs.
1.4. Safety Notes
Lithium Battery
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS BELOW.
The lithium battery may be replaced only with an identical battery or with a type recommended by
the manufacturer.
Do not throw lithium batteries into the household waste. They must be disposed of in accordance
with local regulations concerning special waste.
Make sure that you insert the battery the right way round: The plus pole must be on the top!

Service Manual ESPRIMO Q5020 page 4 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 4 of 13
2. Housing disassembly
•Carefully lift the four corners of
the rubber mat and remove the
screws beneath (position see red
arrows).
•Tightly grip the unit as shown in
the picture.

Service Manual ESPRIMO Q5020 page 5 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 5 of 13
•Pull the top cover module and the
base unit apart as shown in the
picture.
•Don’t care about a grinding noise that
will be heard when opening the case.
•Carefully lay
down the two
modules in front
of you (the pic-
ture shows
ESPRIMO
Q5010).

Service Manual ESPRIMO Q5020 page 6 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 6 of 13
3. CPU disassembly & assembly
•Remove heat sink: Unscrew 6 screws
(red arrows).
•If a tape is stuck on both middle holes,
then remove it.
•Do not unplug the fan unless you want
to change the fan
•Place the heat sink beside the unit.
•Release the CPU-socket with a left-
turn (anti clockwise) of the screw.
•Remove defect CPU. While inserting
the new CPU ensure that the triangular
symbol is in the position as shown in the
picture.
•Lock the CPU-socket with a right-turn
(clockwise) of the screw.
lock
release

Service Manual ESPRIMO Q5020 page 7 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 7 of 13
.
•No thermal grease is used for
this heat sink.
•Lock screws in the sequence
marked in the picture.
•If tape was applied then use this
tape to close the middle holes.
•Place the fan cable between heat
sink and screw.
•Check that the cable is plugged
in (red circle).
4. Drives disassembly & assembly
•Unscrew the 4 screws
(red arrows).
•If an (optional) Bluetooth-module
is mounted then carefully remove
the cable out of the plastics clip.
•Lift the drive cage a little (1.) then
remove the drive cage in the
direction of the yellow arrow (2.).
•Carefully remove unplug the an-
tenna cable from the bluetooth
module.
1
2
3
4
5
6
1.
2.

Service Manual ESPRIMO Q5020 page 8 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 8 of 13
5. Bluetooth
•The optional Bluetooth module is
mounted at the edge of the drive cage.
To remove unscrew the screw.
6. Memory
•Carefully release the
memory modules at the
position and in the direction
of the red arrows.
•Insert the new modules and
slightly press it down until
the locks snap in.

Service Manual ESPRIMO Q5020 page 9 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 9 of 13
7. WLAN
•Antenna wire of the WLAN
module has to be placed as
seen in the picture
•Disconnect the antenna wire.
•Release screw at the
position of the red arrow.
•Carefully pull the module in
the direction of the green
arrow in order to remove it.
•Connect antenna wire at
the new module.
•Take care that the wire is
passed under the module, as
seen in the picture.
•Insert the new module and
tighten the screw.

Service Manual ESPRIMO Q5020 page 10 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 10 of 13
8. Front USB-, Bluetooth-, ON-OFF-switch connectors
•See the position of these connectors in the pictures.
On/Off
switch
Bluetooth
Front
USB

Service Manual ESPRIMO Q5020 page 11 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 11 of 13
9. Closing of the cabinet
•Check correct wiring and the
connectors before the cabinet
is being closed (red circles).
•The cable marked with the
red arrow. has to be fixed in
the plastic bracket as seen
in th picture.
•Carefully put the top cover module on
the base unit in horizontal orientation.
•Take care of a parallel alignment of the
top cover to the base unit.
•Ensure that the USB and the On/Off
cable are not being trapped and
squeezed.
•While pressing down look at the correct
position of the rear panel and the cover.
•After closing of the cabinet check again
that the rear panel fits correctly.

Service Manual ESPRIMO Q5020 page 12 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 12 of 13
10. Spare Part List
Material No. FTS No. Text
34007213 AOU:59.MF604.0010 BT MODULE KIT
88041013 AOU:90.MFS58.0110 WLAN ANTENNA
34007214 AOU:50.MF603.0010 WLAN MOUNTING KIT
34007199 AOU:60.MF6D1.0310 TOP CASE ASSY KIT 965
34007179 AOU:60.MF6D5.0010 L-COVER DI ASSY
34005239 AOU:69.B0002.0010 BT-ANTENNA ASSY

Service Manual ESPRIMO Q5020 page 13 of 13
Title:
Service Manual ESPRIMO Q5020
Target Audience: FTS Support and Service Partner
Organizations
Published by:
Fujitsu
Service and Support Center
Product Service Management Business PC
Joerg Reichelt Service Manual ESPRIMO Q5020 V1.0.doc
Version: Page/Pages:http://extranet.ts.fujitsu.com/service/ Fujitsu Technology Solutions GmbH 2008
1.0 13 of 13
34007211 AOU:59.MF602.0010 PW SW CARD ASSY
34009140 S26391-F6000-V14 WLAN MINICARD
ATHEROS LT
WN6302A_V04
34005957 S26391-F6000-V10 WLAN MINICARD
ATHEROS LT WN6302A
34004978 AOU:55.8EI10.X220 MPI SATA CARD RISER
34007176 AOU:55.8EX10.I670 MAINBOARD I965 Q5020
88040054 FUJ:MHV2080BH+ HDD FUJITSU 80GB
MHV2080BH+ SATA
34005938 WDC:WD1600BEVS-
80B HDD 160GB SATAMOB 5,4K/WDC
34003347 FUJ:MHW2120BH HDD 120 GB SATAMOB
5,4 FUJITSU
34007200 AOU:59.MF601.0210 FRONT USB CARD ASSY
34002325 AOU:25.H0003.0210 DVI/VGA CONNECTER
88041016 AOU:50.MFS02.0010 DVI/VGA CABLE
34002190 AOU:90.MPC37.0310 DVD SUPER MULTI SLIM
88041018 AOU:90.MPC37.0210 DVD COMBO SLIM
34003392 C26361-K1001-C1 DUMMY-ODD COVER
38006560 V26808-B8166-V10 CPU INTEL MOBILE T5250
1.5GHZ
34009018 V26808-B8216-V10 CPU INTEL CORE 2 DUO
T5270 1.4GHZ
34007575 V26808-B8169-V10 CPU INTEL CELERON
M540 1,86 GHZ
34007551 V26808-B8180-V10 CPU C2 DUO T7250
2.0GHZ
34007178 AOU:90.MA615.0010 COOLER ASSY
34005239 AOU:69.B0002.0010 BT-ANTENNA ASSY
34007177 AOU:60.MF6D1.0410 BOTTOM CASE ASSY
34007212 AOU:90.MF657.0010 A/C ADAPTER 90W
34001173 SGT:ST980811AS 80GB SATAMOB 5,4K
/SGT
34007996 V26808-B7899-V502 512MB DDR2-667
34007998 V26808-B8025-V502 2GB DDR2-667
34007997 V26808-B7900-V502 1GB DDR2-667
34000655 V26808-B7900-V65 1 GB DDR2-667
For an updated spare part list please always look at the spare part database ERSIN:
http://extranet.ts.fujitsu.com/com/service/general/service-spares/ersin